Hire Authority LLC

Serve as first point of contact for customers, process orders, handle inquiries, maintain records, assist with shipping/receiving, and support process improvements. | At least 1 year of customer service or operations experience, strong Microsoft Office skills, excellent organizational and communication skills. | Our client is searching for an Operations Assistant for their company located in Southwest Houston. This role is ideal for someone who enjoys variety in their day-to-day work. The salary range for this position is $45,000-$50,000 per year. Duties/Responsibilities: • Serve as the first point of contact for customers via phone and e-mail and provide clear and professional communication. • Process customer orders and keep customers routinely updated on the status of their orders. • Handle customer inquiries, resolve issues, and ensure a positive customer experience. • Maintain accurate records, files, and databases related to operations. • Assist with daily shipping and receiving of small products (Fed-Ex, UPS, and USPS). • Identify areas of improvement and support the implementation of new processes. • Other miscellaneous administrative duties. Requirements: • At least 1 year of customer service or operations experience. • Strong Microsoft Office skills. • Excellent organizational skills. • Professional demeanor and excellent communicator (verbal and written). If you are interested in this position, please apply on-line or e-mail your resume to jotto@hire-authority.com. Hire-Authority is a leading placement company for accounting, finance and administrative professionals. We take pride in matching exceptional, qualified candidates with outstanding companies. We take the effort to put our personal touch and care into every placement. Hire-Authority was started on the premise that there is at least one perfect candidate for every position and vice versa. It is the goal of Hire-Authority to make sure that the two come together as efficiently as possible. We strive to be a resource for both our clients and candidates.