9 open positions available
You would translate technical designs and API definitions into requirements and process flows, lead business analysts, coordinate delivery across teams, and track roadmap progress and risks. | The role requires at least five years in technology or a related field, including three years delivering requirements to UX and frontend teams, plus Jira, SDLC, REST integration, Swagger, and AI tooling experience. | EXCEPTIONAL HOSPITALITY STARTS WITH YOU This role is based at one of our corporate offices in McLean, VA, Dallas, TX or Memphis, TN; or Remote This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead Platform Engineer, Property Technology, you will bring your blend of technical skills and product passion to a hospitality company with an award-winning culture. On the Software Engineering Property Platform team, reporting to the Director Software Engineering, you will lead the delivery of enterprise programs and platform enhancements for Prodigy, a cohesive in-house commercial services web application. Prodigy supports both above-property corporate teams and on-property hotel team members. What you'll do during a typical day: * Create technical requirements to deliver new features and capabilities that support enterprise capabilities and platform enhancements * Break-down complex workflows into unified application experiences * Transform solution and network diagrams, swagger definitions, and REST API integrations into clear requirements and business process flows that bring capabilities to life * Collaborate daily with Business Product Owners, UI Engineers, and Designers in an agile environment to challenge current processes and deliver features and requirements * Lead other Business Analysts by encouraging a culture of ideation, accountability, collaboration, innovation, and customer-centric decision-making * Manage the refinement backlog through weekly refinement and sprint planning, ensuring the platform team advances 40–50% of sprint velocity, approximately 70–80 tickets or 180 story points, into refinement each week How you'll collaborate with others: * Connect Hilton's business, technology, and core architecture teams to understand and detail the technology needs and transform requirements into deliverable solutions * Partner with business product owners, UI/UX designers, development, and testing teams to deliver new functionality and enterprise capabilities * Navigate a fast-paced agile environment by clarifying ambiguity, developing solutions, and removing roadblocks to keep work moving forward Deliverables you'll take ownership of: * Monitor progress against weekly/monthly roadmap and identify potential risks and blockers for scheduled programs * Prioritize requirements in refinement backlog * Deliver monthly artifacts such as release notes and product reviews to business and technical teams WHAT IT TAKES TO MAKE THE STAY You have these minimum qualifications: * Five (5) years of professional work experience in Technology and Product, or related field * Three (3) years of experience working in product space delivering detailed requirements to UX designers and front-end UI engineers * Proficiency with Jira in managing user stories and detailed technical UI requirements * Understanding of existing software delivery life cycle and how to use AI tooling to modernize the cycle * Experience working with rest APIs integrations and proficiency understanding swagger file definitions (YAML/JSON) * Travel up to 10% It would be useful if you have: * Bachelor's Degree, or Associate's Degree plus 6+ years of Technology/Product related experience, or High School Degree/GED plus 12+ years of Technology/Product related experience * Seven (7) years of professional work experience in Technology or related field * Five (5) years of experience working in product space delivering detailed requirements to UX designers and front-end UI engineers * Two (2) years of work experience managing team members * Two (2) years of experience with Figma and other design systems HOW WE'LL HELP YOU THRIVE At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.
Lead onboarding and analytics operations, improve the candidate experience, and use data insights to guide process improvements and decisions. | Requires at least five years of professional experience, two years leading teams in recruiting or HR operations, strong analytical skills, proficiency with reporting tools, and a bachelor's degree. | EXCEPTIONAL HOSPITALITY STARTS WITH YOU The location for this position is virtual/remote This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As Manager, Recruiting Operations and Planning within the Recruitment Operations Center (ROC), you will play a key role in leading our centralized onboarding and analytics operations. You will combine people leadership, operational expertise, and data-driven insights to improve processes, inform decision-making, and deliver an exceptional candidate and stakeholder experience. What you'll do during a typical day: * Responsible for leading a centralized onboarding and analytics team of approximately five (5) Team Members * Oversee daily operations supporting 12,000 to 16,000 candidates in the first steps of their onboarding journey, ensuring an exceptional candidate experience, operational excellence, compliance, and service delivery across the Recruitment Operations Center (ROC). * In partnership with Recruiting Leadership and key stakeholders, this position drives continuous improvement through data-informed decision-making. * Leverage business intelligence, reporting, and analytics tools to identify trends, improve operational efficiency, develop performance reporting, and provide actionable recommendations that support recruiting and onboarding strategies. * Foster a high-performing team culture by championing engagement, recognition, coaching, and professional development. * Ensure Team Members feel valued, supported, and empowered to deliver an exceptional experience for candidates and business partners. How you'll collaborate with others: * Lead, coach, and develop a team responsible for candidate onboarding operations and recruitment analytics, managing productivity, service levels, quality standards, and workload distribution. * Partner cross-functionally with Recruiting leaders, HR partners, and business stakeholders to resolve onboarding challenges, improve service delivery, and ensure a seamless candidate experience. * Collaborate with key stakeholders to develop and present data-driven insights that support operational strategy, workforce planning, and continuous improvement initiatives. * Evaluate onboarding workflows and implement process improvements that enhance efficiency, compliance, candidate satisfaction, and team effectiveness. * Foster a culture of accountability, curiosity, continuous learning, recognition, and operational excellence. * Translate complex data into clear business recommendations that drive action and measurable outcomes. Projects you'll take ownership of: * Develop and maintain operational, service-level, and performance reporting for ROC leadership. * Design and enhance analyses, dashboards, and automated reporting solutions supporting recruiting and onboarding operations. * Utilize reporting and analytical tools to extract, validate, analyze, and interpret data from recruiting, HR, and operational systems to support business decision-making. * Create executive dashboards and scorecards tracking recruiting funnel performance, onboarding metrics, productivity, service levels, and candidate outcomes. * Conduct root-cause analysis and identify opportunities to improve processes, service delivery, and operational performance. * Establish data governance, reporting standards, and quality control practices to ensure reporting accuracy and consistency. * Partner with stakeholders to translate business requirements into scalable reporting and analytical solutions. WHAT IT TAKES TO MAKE THE STAY You have these minimum qualifications: * Five plus (5+) years professional experience * Two plus (2+) years of people leadership experience in recruiting operations, HR operations, shared services, customer support, business operations, or a related environment. * Two plus (2+) years of experience developing reports, dashboards, and actionable business insights that support operational decision-making. * Experience using reporting and analytics tools to analyze data, identify trends, and provide recommendations that improve business outcomes. * Experience with business intelligence and reporting platforms such as OTBI, Power BI, Tableau, SQL, or similar tools. * Strong understanding of operational KPIs, service-level agreements, workforce planning metrics, and performance measurement. * Proven experience leading process improvement initiatives and driving operational efficiencies through data analysis. * Advanced Excel skills, including data analysis, pivot tables, complex formulas, and data validation. It would be useful if you have: * Bachelor's degree * Experience in hospitality, recruiting, onboarding, HR operations, shared services, or other service-oriented environments. * Experience supporting large-scale operational teams with reporting, workforce planning, or process optimization initiatives. HOW WE'LL HELP YOU THRIVE At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Hilton offers its eligible team members a comprehensive benefits [https://jobs.hilton.com/benefits] package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $77,500 – $110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.
Oversee meeting and banquet planning and execution, direct operating departments, and serve as the primary client contact to ensure successful events. | Requires hospitality interest, effective team leadership during events, integrity, accountability, and proactive client service. | Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Event Services Manager, you’re not just overseeing all aspects of event planning and execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. RESPONSIBILITIES Here's what you'll do during a typical day: * Execute high-quality events: Provide direction and supervision to responsible operating departments & Team Members during execution of meetings, banquet functions, and events. * Create exceptional experiences: Elevate external and internal experience by proactively serving group and catering customers' needs. * Serve as client liaison: Operate as primary point of contact for client feedback, proactively resolve issues, and communicate all pertinent information in the event of a shift change. QUALIFICATIONS What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Manage luxury hotel, resort, and branded-residence projects from planning through opening while coordinating stakeholders and meeting design, operational, and brand standards. | Requires at least five years managing complex hospitality-sector development projects in architecture, design, or construction, a bachelor's degree, strong communication skills, and willingness to travel up to 50%. | EXCEPTIONAL HOSPITALITY STARTS WITH YOU The location for this position is virtual/remote This is your chance to be part of an in-house Architecture, Design & Construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! As a Senior Project Manager, AD&C – Luxury Brands reporting to the regional Senior Director, AD&C – Luxury Brands, you will work on Luxury branded projects providing project management for the design and construction of new development, conversions, adaptive reuse, room addition and brand change projects. What you'll do during a typical day: * Provide end-to-end project management for Luxury hotels, resorts, and branded residences. * Guide projects through programming, design, construction, and opening, ensuring alignment with Luxury Brand Standards, design intent, and operational requirements. * Review architectural and design documentation, including drawings, specifications, construction submittals, shop drawings, and model rooms. * Guide and influence design direction to promote design excellence, construction quality, and an exceptional guest experience. * Conduct site visits to assess progress, identify issues, and provide clear, solutions-oriented direction. How you'll collaborate with others: * Advise owners, developers, architects, interior designers, and other consultants on design, technical requirements, brand standards, and execution strategies. * Build strong relationships with ownership and project teams, positioning Hilton AD&C as a trusted advisor throughout the project lifecycle. * Partner with Brand, Development, Operations, F&B, Wellness, Engineering, and other Hilton teams to align design, operational, and project objectives. * Lead project coordination meetings, design reviews, model room reviews, site visits, and other key project milestones. Projects you'll take ownership of: * Manage a portfolio of assigned Luxury development projects from initial planning through opening. * Drive design reviews and approvals at key project milestones and resolve design, technical, and brand-related issues. * Monitor project schedules, risks, and critical milestones and maintain accurate internal reporting. * Support the delivery of distinctive, high-quality Luxury properties that meet brand, operational, and owner objectives. WHAT IT TAKES TO MAKE THE STAY You have these minimum qualifications: * Five (5) years of experience managing complex development projects in architecture, design, construction. * Experience with Luxury hospitality projects, including new-build hotels, branded residences, conversions/rebrandings, or major renovations. * Experience in hospitality design, development, and construction. * Demonstrated experience to managing multiple projects and priorities while collaborating with diverse internal and external stakeholders. * Strong communication and presentation skills to provide clear design and technical direction and influence project teams. * Willing to travel up to 50%. It would be useful if you have: * BA/BS/Bachelor'sDegree in Architecture, Engineering, Interior Architecture, Construction Management, or a related field. * Experience creating impactful, visually engaging presentations and confidently presenting recommendations to stakeholders at all levels, including ownership and senior leadership. * Experience with Bluebeam and other design and project collaboration tools. HOW WE'LL HELP YOU THRIVE At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $90,000 – $130,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.
Own Hilton’s HR technology portfolio roadmap, governance, prioritization, capacity planning, risk reporting, and delivery of cross-functional programs. | Requires seven years of relevant experience, including five years leading complex enterprise technology programs, with portfolio governance, executive reporting, and HR technology experience preferred. | Job Description: • Lead integrated portfolio planning across HR Technology, maintaining visibility into initiatives, milestones, dependencies, resources, risks, and delivery commitments • Manage portfolio intake and prioritization processes and provide data, capacity insights, dependencies, and tradeoffs for informed decisions • Provide program management leadership for major cross-functional HR Technology initiatives • Coordinate workstreams, milestones, dependencies, decisions, risks, and implementation readiness • Establish portfolio governance and delivery standards; identify and resolve risks, issues, dependencies, and constraints • Lead resource and capacity planning across the portfolio • Lead portfolio reviews, steering committees, planning cycles, and executive reporting • Translate complex program information into clear insights, recommendations, and decisions • Coordinate execution across HR Technology, HR Centers of Excellence, Enterprise Technology, regional teams, vendors, and implementation partners • Establish program success measures and track delivery against business and operational outcomes • Establish governance for AI-enabled HR Technology initiatives, including readiness, dependencies, adoption, risk, and outcome tracking • Modernize portfolio and program management practices through AI, automation, analytics, and modern tooling • Establish scalable standards, tools, and practices that strengthen delivery discipline and reduce administrative burden • Translate product roadmaps and priorities into integrated delivery plans, resource requirements, milestones, and dependencies • Align business priorities, implementation requirements, and organizational readiness with HR Centers of Excellence and Global HR Operations • Coordinate cross-functional dependencies and delivery with Enterprise Technology, Information Security, Architecture, Data & Analytics, and Integration teams • Support portfolio planning, prioritization, capacity decisions, executive governance, and strategic initiatives • Establish delivery expectations, governance, milestones, dependencies, and accountability with strategic vendors and implementation partners • Communicate portfolio health, surface tradeoffs, facilitate decisions, and resolve delivery challenges with senior stakeholders • Own the integrated HR Technology portfolio plan and delivery roadmap • Own the portfolio intake, assessment, and prioritization framework • Own enterprise program management standards and governance • Own major cross-functional HR Technology program execution • Own resource and capacity planning across the HR Technology portfolio • Own portfolio health, risk, dependency, and milestone reporting • Own executive portfolio reviews, steering committees, and decision support • Own program success measures and outcome tracking • Own AI-enabled initiative program governance and delivery tracking • Own portfolio management tools, analytics, automation, and reporting • Continuously modernize Hilton's HR Technology portfolio and program management practices Requirements: • Seven (7) years of progressive experience in technology program management, portfolio management, transformation, consulting, or a related discipline • Five (5) years of experience leading complex enterprise technology programs, portfolios, PMOs, or transformation initiatives • Demonstrated experience leading large-scale, cross-functional technology initiatives involving multiple platforms, stakeholders, vendors, and dependencies • Experience establishing and managing portfolio governance, program management, prioritization, capacity planning, risk management, and executive reporting practices • Experience translating strategic priorities and product roadmaps into integrated execution plans • Demonstrated analytical and critical thinking capabilities, with experience evaluating complex information and providing clear, actionable recommendations • Bachelor's degree in Information Systems, Business Administration, Technology, Human Resources, or a related field (useful, not a minimum qualification) • Experience leading or transforming a Technology or HR Technology Portfolio Management Office or PMO • Experience supporting enterprise HR technology and large-scale HR transformation programs • Experience with Agile, hybrid delivery, product operating models, and modern portfolio management practices • Experience governing the delivery of AI-enabled technology initiatives • Experience leveraging AI and automation to improve program management, reporting, planning, risk management, and decision support • Experience with enterprise portfolio and project management platforms, analytics, and visualization tools • PMP, PgMP, SAFe, Agile, portfolio management, or comparable certification (useful) • Experience managing complex programs across global organizations and multiple countries or regions • Hospitality or other global consumer-facing industry experience Benefits: • 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares • Paid parental leave for eligible Team Members, including partners and adoptive parents • Dedicated caregiving concierge services • Crisis Concierge support • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental coverage, and vision coverage • Retirement plans • Hilton Annual Incentive (Bonus) Plan eligibility • Company long-term incentive plan eligibility
Lead strategic technology planning and develop multi-year roadmap for data systems, automation, and workflow modernization while partnering with cross-functional teams to align business priorities with technology capabilities. | At least seven years professional experience including four years in technology strategy or roadmap planning and three years in team leadership with strong stakeholder management skills. | EXCEPTIONAL HOSPITALITY STARTS WITH YOU This role is based at our corporate office in Dallas, TX or Remote This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that offers Owned, Managed, and Franchised Hilton hotels world-class revenue management talent and tools. As the Senior Manager, Strategic Operations - Technology Strategy & Roadmap, you will lead strategic technology planning for RMCC Americas by developing the multi-year roadmap for data systems, reporting, automation, workflow modernization, and technology capabilities that support RMCC's evolving commercial operating model. On the Strategic Operations team, you will report into the Director, and partner across RMCC, Technology, Data, Product, Commercial, and Enterprise teams to translate business priorities into sequenced technology capabilities, evaluate roadmap trade-offs, align stakeholders on investment priorities, and prepare solutions for scalable adoption across a high-volume commercial support organization. What you'll do during a typical day: * Develop and maintain RMCC's multi-year technology roadmap across data systems, reporting, automation, workflow tools, and commercial support platforms. * Translate RMCC business strategy, operating model needs, and stakeholder priorities into sequenced technology capabilities, roadmap themes, and delivery recommendations. * Lead annual and quarterly technology planning processes that evaluate demand, capacity, dependencies, risks, benefits, and business value. * Assess current-state tools, reporting environments, workflows, and data systems to identify modernization opportunities, simplification needs, and future capability gaps. * Partner with Technology, Data, Product, and RMCC leaders to align proposed solutions with enterprise standards, architecture patterns, platform direction, and operational needs. * Prepare executive-ready roadmap materials, decision frameworks, investment recommendations, and prioritization options for RMCC and enterprise leadership. How you'll collaborate with others: * Serve as the strategic planning bridge between RMCC business leaders, Technology partners, Data teams, Product teams, platform owners, reporting teams, and external vendors. * Facilitate roadmap planning and prioritization forums that align leaders on business value, technical dependencies, resource needs, timelines, risks, and trade-offs. * Across diverse stakeholder groups create decision materials that clarify options, impacts, dependencies, and recommended next steps. * Influence internal and external partners to advance roadmap priorities, resolve blockers, and ensure technology plans remain aligned to RMCC's commercial strategy. Projects you'll take ownership of: * Current-state and future-state assessments for reporting, automation, workflow tools, data systems, and commercial support platforms. * KPI and value-realization frameworks that measure roadmap progress, adoption, operational impact, stakeholder experience, and business outcomes. * Transition planning materials that help move roadmap items from strategy into delivery, implementation, adoption, and operational support. WHAT IT TAKES TO MAKE THE STAY You have these minimum qualifications: * Seven (7) years of professional work experience * Four (4) years of experience supporting technology strategy, roadmap planning, data systems, reporting platforms, automation, analytics tools, or technology-enabled business operations. * Three (3) years of experience leading teams and cross-functional technology initiatives in an enterprise environment * Experience translating business strategy and stakeholder needs into technology capabilities, roadmap priorities, sequencing recommendations, and executive decision materials * Travel up to 10% It would be useful if you have: * Five (5) years of professional work experience in Technology or related field * Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience * Strong prioritization, and team management capabilities * Strong partner-management skills to translate business needs into technical solutions HOW WE'LL HELP YOU THRIVE At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $90,000 – $120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Provide technical leadership, support enterprise-wide platform changes, collaborate with architects, and oversee project delivery across multiple platforms. | Bachelor's degree in Engineering or Computer Science and at least five years of progressive software engineering experience with proficiency in Java, microservices, and cloud technologies. | EXCEPTIONAL HOSPITALITY STARTS WITH YOU Job title: Senior Lead Software Engineer Location: 15305 Dallas Parkway, Tower III, Addison, TX 75001 [allows periodic telecommuting from anywhere within the Dallas metro area] What will I be doing? Responsible for supporting and implementing enterprise-wide platform changes. Collaborate with Enterprise Architects and cross-functional teams to assess business requirements' impact on Hilton Worldwide's technology, identifying risks and mitigation strategies. Provide guidance and technical leadership on software development teams by referencing and enforcing standard methodology and approach. Lead project delivery and oversee software engineering across multiple platforms. Lead internal and external partners in strategy, project initiation, requirements analysis, design, management, and systems integration. Coordinate with internal IT groups to integrate solution components, manage scope, cost, and timelines, and assess architectural implications. Supervise one (1) direct report. Job requires up to 5% of domestic travel. Requirements: Bachelor's degree or foreign equivalent in Engineering, Computer Science, or a related field and five (5) years of progressive experience in Engineering, Software Engineering, or related field. Must possess progressive experience with Java programming language, J2EE, Spring, microservices architecture, RESTful web services, JSON, Javascript, JQuery, MySQL, Amazon Web Service (AWS) and relational or non-relational databases; deploying scalable microservices applications; utilizing Apache Kafka, Docker, Redis, and Jenkins; using Spring, Eclipse, Tomcat, Datadog, and Cassandra; and performing database management and integration. TO APPLY: Apply to Hilton Domestic Operating Company Inc. at https://jobs.hilton.com [https://jobs.hilton.com] using req. #224896 or submit your resume to jobapplication@hilton.com [jobapplication@hilton.com]. Please include the job title and requisition # in the subject line of the e-mail. #LI-DNI Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.
Lead facility maintenance, safety, compliance, capital projects, budgeting, and team development for hotel operations. | Strong leadership and deep hotel facility management knowledge including HVAC and electrical systems with commitment to hospitality and operational excellence. | Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Property Operations Director, you’re not just responsible for the safety and functionality of the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. RESPONSIBILITIES Here's what you'll do during a typical day: * Lead facility operations: Direct the functionality, safety, and compliance of the hotel’s buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations * Oversee facility maintenance: Conduct facility inspections, maintain documentation for energy management and conservation programs, and oversee preventive maintenance initiatives * Direct property improvements: Lead capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance * Drive operational excellence: Direct daily department operations, including guest service initiatives, product quality, inventory management, budgeting, forecasting, and adherence to industry standards * Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs QUALIFICATIONS What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. #LI-G1 Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Configure and develop the ServiceNow platform including workflow automation and CMDB discovery. | Bachelor's degree and minimum three years ServiceNow development experience with proficiency in JavaScript and Agile. | EXCEPTIONAL HOSPITALITY STARTS WITH YOU Location: 15305 North Dallas Parkway, Tower III, Addison, TX 75001 (allows periodic telecommuting from anywhere within the Dallas metro area) What will I be doing? Serve as a key contributor to grow Hilton ServiceNow platform. Drive the digitization of the workplace and improve the user experience for our Team Members. Collaborate with the Director of ServiceNow and focus on delivering service management solutions for Hilton teams. Configure/develop the ServiceNow platform including the implementation of Service catalog items, Service Mapping, CMDB Discovery, Integrations, Workflow, and Automation. Ensure platform consistency across development, test, and production environments. Job requires up to 10% of domestic travel. Requirements: Bachelor's degree or equivalent, or higher, in Computer Science, Information technology, or a related field and three (3) years of experience in ServiceNow Developer/Administrator or a related field. Requires experience with ServiceNow administration and development including JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap; Scrum or Agile development processes; Orchestration; workflow automation; integration development using REST, SOAP, and MID servers; understanding of Common Service Data Model, CMDB, user-centered design, building scalable, impactful web, and mobile interfaces on the ServiceNow platform; creating service catalog and request workflow design and configuration; performing project scoping, organization and management, including business and IT requirements using Agile environment; and facilitating ServiceNow Performance Analytics in delivering out-of-box services. TO APPLY: Apply to Hilton Domestic Operating Company Inc. at https://jobs.hilton.com [https://jobs.hilton.com] using req. #222225 or submit your resume to jobapplication@hilton.com [jobapplication@hilton.com]. Please include the job title and requisition # in the subject line of the e-mail. #LI-DNI Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.
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