20 open positions available
Oversee hotel groups and events sales teams, coordinate with hotel staff, and ensure customer satisfaction. | Bachelor's degree in Management, Hospitality or Marketing, previous hotel sales and event management experience, leadership skills, and fluency in English. | A Groups and Events Manager is responsible for overseeing the Sales Coordinators and the Groups Coordinator working with the Hotel to achieve pre-established goals. Responsible for maximizing sales results Hotel Groups and Events. What will I be doing? As a Groups and Events Manager, you will work following the development of the Groups and Sales Coordinators team who will attend the events in the hotel, always validating the quality and efficiency of our services and also should do the following tasks with the higher standards: Specifically, the Groups and Events Manager will perform the following tasks to the highest standards • Supervise the Sales Coordinators work to deliver our standard services to our customer and achieve our financial goal • Visit the customer with the Sales Manager to guarantee the success of the biggest groups and events • Get involved with the negotiations for groups and events to maximize the results • Coordinate the “function meeting” with the vital information about the groups and events that will happen in the next 10 days • Be responsible for the weekly communication meeting with the coordinators • To know and promote the hotel facilities and also to have the knowledge of our competitors’ strengths and weakness • Organize the hotel’s visit and attend the unexpected requests • Be the contact between the client and the hotel staff, when it’s necessary • Team work and total cooperation with the Sales Managers and Revenue Management to ensure that the entire sales process is completed and up to date • Update daily the sales activities on the hotels systems, ensuring that information is correct and consistent to be in the Groups Report • Review rates, groups, deadlines and waiting lists • Review commission reports for groups, events and Food and Beverage • To be part of special activities, such as: secretaries cocktails, welcome dinner for groups, etc. • Make sure that all the request should be answered in 24 hours • Keep yourself informed about the clients and engage the relationship with them • To keep a nice work environment and good communication in the department and also with the other departments in the hotel to ensure compliance with Brand Standards and ensuring customer/guest satisfaction • Comply with the stipulated times and adapt to changes according to the hotel's operation’s needs • To know and promote the hotel’s activities and events What are we looking for? A Groups and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Complete Graduate Degree or MBA in Management, Hospitality or Marketing • Fluent English and a second language desirable • Previous sales and events / banquets, preferably in Hotel, and positions of leadership and supervision teams • Critical analysis to strategically evaluate the sales of shares to be taken • Ability to analyze and manage multiple tasks • Ability to Manage Stress situations, always promoting a constructive and positive attitude • Knowledge of Product and Marketing, such as: Politics, Operation and Structure of Hotel, supervision and organization of team members • The ability to solve problems quickly and efficiently • Sense of organization and planning • Good written and verbal communication What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Maintaining cleanliness and order in guest rooms, replenishing supplies, and inspecting rooms for quality. | No specific experience or skills required beyond basic cleanliness and reliability. | • Earn paid time off from day 1 • Free parking and free meals • Option to be paid daily • Discounted hotel stays for team members and family and friends. • Debt free education Responsible for the overall cleanliness of assigned guestrooms/suites. Reports maintenance deficiencies in order to maintain guestrooms/suites in compliance with standards. What will I be doing? Cleans bathtub, toilet, sink, walls, tiles, counters, coffee makers, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms overhead, bending, and stooping. Strips and makes beds, changing bed linens which may require lifting bedspreads. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Pushes and pulls vacuum throughout entire room and empties trash. Replenishes amenities, linens, and supplies in guestroom. Signs for room keys, retrieves, pushes to assigned rooms and restock supply carts, Visually inspects room for cleanliness and appearance and signifies completion of guestroom. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Assist late-night guests, balance daily revenue, and ensure smooth hotel operations during overnight hours. | Hospitality experience, customer service skills, ability to handle overnight tasks, and dependability. | Night Auditor - The Bankers Alley Hotel, Tapestry Collection by Hilton( Job Number : HOT0C5IP) Work Locations : The Bankers Alley Hotel, Tapestry Collection by Hilton222 3rd Avenue NorthNashville37201 Tucked into the heart of downtown Nashville, Bankers Alley blends boutique charm with a warm, modern Southern feel. Our team takes pride in delivering polished, personable service—day or night. As the Night Auditor, you’re the calm, confident presence that keeps our guest experience seamless and our hotel running smoothly while the city sleeps. What You’ll Do As the Night Auditor , you are both the friendly face greeting late arrivals and the analytical mind ensuring each day closes accurately. Your responsibilities include Welcome and check in late-night guests with genuine hospitality Assist with inquiries, reservations, and overnight guest needs Monitor the lobby atmosphere and maintain a sense of safety and comfort Balance daily revenue, verify transactions, and complete end-of-day reports Reconcile front-office accounts and prepare information for management Assist with overnight tasks such as light cleaning / organization and property walkthroughs Ensure front desk standards are upheld during night hours Communicate any overnight issues or guest needs to day-shift leaders Uphold the Bankers Alley standard of service, professionalism, and warmth The shift pattern will consist of over-night with a flexible shift to work weekends. Rate of pay starts at $19.00 per hour What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values : • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes : • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE / AA / Disabled / Veterans Schedule : Full-timeBrand : Tapestry Collection by Hilton Job : Guest Services, Operations, and Front Office
Clean guest rooms, replenish linens and amenities, perform deep cleaning, and respond to guest requests to ensure outstanding service. | Full availability for various shifts, teamwork, attention to detail, time management, and a customer-focused attitude. | Waldorf Astoria Orlando is looking for a Guest Room Attendant to join the Houseskeeping Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. • Classification: Full-Time • Shift: Various - must have full availability to work weekdays, weekends and holidays. The ideal candidate will have a great approach to teamwork, excellent attention to detail and great time management skills. Want to learn more? Hotel Website, Facebook, Instagram A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming • Change and replenish bed linens, towels and guest amenities, as needed • Perform deep cleaning tasks, as needed • Stock, maintain and transport housekeeping supply cart on a daily basis • Dispose of trash and recyclables • Respond to special guest requests in a timely, friendly and efficient manner • Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: • Access to your pay when you need it through DailyPay • Flexible schedules • Health insurance • Career growth and development • Team Member Resource Groups • Recognition and rewards programs • Go Hilton travel discount program • Best-in-Class Paid Time Off (PTO) • Supportive parental leave • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Prepare food according to recipes and standards, maintain cleanliness, manage guest orders, and stock food stations. | Experience in food preparation, knowledge of sanitation standards, and ability to manage food stations. | Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education What will I be doing? As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare food items according to designated recipes and quality standards Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and all food products Stock and maintain designated food station(s) Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations Prepare requisitions for supplies and food items, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Assist guests with check-in, check-out, and inquiries to ensure a positive guest experience. | High school education, customer service skills, bilingual ability, and basic familiarity with cash handling. | The newly renovated DoubleTree Suites by Hilton Austin Downtown Capitol is searching for a Part-Time Guest Service Agent to join the Front Office Team. The hotel boasts 195 all suites property with over 5,000 square feet of function space. Here you will enjoy great perks such as best in class benefits package, complimentary parking, free meal during shift plus Hilton room discounts for you and your family worldwide! Come see why we are named #1 World's Best Workplace by Fortune Magazine and Great Place to Work! What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests The newly renovated DoubleTree Suites by Hilton Austin Downtown Capitol is searching for a Part-Time Guest Service Agent to join the Front Office Team. The hotel boasts 195 all suites property with over 5,000 square feet of function space. Here you will enjoy great perks such as best in class benefits package, complimentary parking, free meal during shift plus Hilton room discounts for you and your family worldwide! Come see why we are named #1 World's Best Workplace by Fortune Magazine and Great Place to Work! What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Generate new group sales leads, manage customer accounts, negotiate contracts, and develop business strategies to maximize hotel revenue. | Bachelor's degree preferred, minimum one year hotel guest contact experience, sales experience preferred, strong communication and presentation skills, and ability to travel on short notice. | The Bahia Mar Fort Lauderdale Beach a DoubleTree by Hilton Hotel is looking for their next Sales Manager to join their team. Bahia Mar Fort Lauderdale Beach is more than a destination—it’s a landmark property where your sales expertise can shine. With 288 total guest rooms and over 25,000 square feet of oceanfront meeting space and capacity for events up to 900 guests, this iconic hotel offers unmatched potential for high-value group business. Just minutes from the Broward County Convention Center and Fort Lauderdale-Hollywood International Airport, Bahia Mar combines prime location with stunning views, including our GrandeView Ballroom overlooking the Atlantic. Join a team that transforms world-class amenities into unforgettable experiences and drives success in one of Florida’s most vibrant markets. Our ideal candidate has at least two years of group sales experience at a similarly sized property, is hungry for success, highly motivated, and skilled at overcoming objections. They excel at prospecting and finding new business opportunities, are driven to exceed goals, and thrive in a fast-paced, results-oriented environment. Shift Pattern: This role is primarily Monday – Friday 8:30am – 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Rate: This role is an hourly role and qualifies for a bonus incentive program. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Access to pay when you need it through DailyPay · Medical Insurance Coverage – for you and your family · Mental health resources including Employee Assistance Program · Best-in-Class Paid Time Off (PTO) · Go Hilton travel program: 100 nights of discounted travel · Parental leave to support new parents · Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* · 401K plan and company match to help save for your retirement · Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount · Career growth and development · Team Member Resource Groups · Recognition and rewards programs • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: · Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. · Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. · Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. · Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. · Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. · Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: · Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. · Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. · Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. · Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. · Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. · Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. · Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: · Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. · Create and execute plan to shift share from your competitors. · Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: · Negotiate contracts and commission agreements with end-user customers and intermediaries. · Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. · Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-ZR1 What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: • Minimum Education: Bachelor's Degree preferred • Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. • Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. • Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Manage and coordinate event execution on-site, liaising between customers and hotel departments to ensure successful events and maximize revenue. | Requires strong leadership, communication, customer service, and problem-solving skills with ability to manage teams and handle event logistics effectively. | Due to an internal promotion, the Hilton Anatole is seeking an Event Services Manager to join our fun and dynamic team! This role is the perfect steppingstone for anyone looking to grow their career in events. We’re looking for someone with a positive, can-do attitude, a passion for creating memorable experiences, and the ability to think on their feet to deliver quick, effective solutions. At Hilton Anatole, we pride ourselves on being a collaborative, supportive, and energetic team—and we can’t wait to welcome a self-motivated individual who’s ready to grow with us. Position Statement As an Event Service Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience. As a Team Member, your essential functions in this role include such things as: • Provide direction and supervision to affected departments and team members during the execution of meeting and/or event. • Directly serve on site group and catering customers in a proactive manner. • To organize, plan and prioritize your duties by developing plans and goals. • Timely communication to internal and external clients via telephone, email, written documents or in person. • Demonstrate knowledge of job systems, products, booking systems, and processes. • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. • Selling and influencing both internal and external clients. • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. • Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, • feedback and individual coaching when needed. • Participate in customer site inspections and assist with the sales process as necessary • Other duties as necessary based on business needed • Regular attendance #LI-JW1 The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. • Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment • Vision, dental, life and disability insurance • Mental Health Resources • Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment. • Go Hilton travel discount program: 100 nights of discounted travel per calendar year • Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. • Career growth and development • Team Member Resource Groups • Recognition and rewards programs • Access to your pay when you need it through DailyPay • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) • Inclusive family-building and fertility benefits • Expanded bereavement leave. • Adoption Assistance program • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount • Complimentary meals in the cafeteria while on shift • Complimentary parking • Health Club Fitness Center Access
Manage projects related to HRCC operations, document processes, and implement improvements. | Minimum of 2 years in project management and contact center experience, proficiency in MS Office tools. | • **This role is based at our corporate office in Dallas, TX*** This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As a Project Analyst, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact. On the Hilton Reservations and Customer Care (HRCC) team, you will report to Director of Customer Excellence. You will apply project management skills for multiple initiatives and business-as-usual activities, requiring the use of project management tools, data collection and analysis, and process fundamentals. In this role, it is critical to understand customer service or contact center business and the ability to partner with teams across the organization. You will work with HRCC teams including, content, operations, and process analysts. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: • Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount • Paid parental leave for eligible Team Members, including partners and adoptive parents • Mental health resources including free counseling through our Employee Assistance Program • Paid Time Off (PTO) • Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. • *Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: • Manage HRCC internal and corporate project deliverables using industry-standard project management tools • Manage projects from initial consultation through full execution, ensuring communication of progress and status updates • Maintain project plans and artifacts, working with teams to build cases for project approvals • Conduct and document business plans • Study and document standard processes and implement change to improve efficiency How you will collaborate with others: • Partner with Process Analysts to document and implement business and process changes • Participate in project meetings serving as the project representative for HRCC, and document business discussions, outcomes, actions, and risks • Bring teams together to document tasks, assign owners and timelines, and create a framework for follow-up and execution • Communicate status of projects, calling out risks and accomplishments What projects you will take ownership of: • As part of HRCC Shared Services, manage projects related to ongoing HRCC contact center operations and corporate initiatives, including implementations, site launches, and other projects WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: • Two (2) years' experience in project or program management, Agile methodologies, or business process improvement • Two (2) years' experience working in a contact center environment • Proficiency in PowerPoint, Excel (including maintaining complex spreadsheets), and Microsoft Project or similar (such as Asana, Smartsheet, Trello, etc.) • Proficiency with tools such as Visio and Smartsheet, coupled with the skill to craft compelling narratives using data, text, and visualizations • Travel less than 10% It would be useful if you have: • Four (4) years of experience in project, program or process management • PMP or relevant project management or Agile certification WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Prepare and serve beverages and food to guests while maintaining high standards of customer service and bar/restaurant cleanliness. | Experience in bartending and serving, ability to handle cash and POS systems, knowledge of beverage preparation and customer service skills. | A Bartender/Restaurant Server is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bartender/Restaurant Server, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner • Have good menu knowledge to explain to guests and upsell food items on the menu • Mix and garnish beverages according to recipe and portion control standards • Present and serve beverages to guests • Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers • Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce • Cut, store and ensure product quality of all beverage-related perishables • Perform opening and/or closing duties • Maintain the restaurant and bar area clean at all times • Respond professionally to inebriated guests, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Compensation The base pay for this position is between $18 to $19/hour and is based on applicable and specialized experience and location.
Oversee hotel housekeeping operations, manage staff, ensure cleanliness standards, and coordinate with other departments. | Experience managing large housekeeping teams in a hotel setting, leadership skills, knowledge of hotel operations, and budget management. | Hilton Chicago — A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city’s most celebrated destinations and is looking for a Director of Housekeeping! Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It’s an exciting time to join Hilton—Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025! We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels—including a large union workforce—is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery—an ideal opportunity for a hospitality leader who thrives on driving performance through people. What will I be doing? • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. • Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations • Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments • Recruit, interview and train team members. #LI-JG1 About us Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline The Benefits The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location. Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: • Medical Insurance Coverage – for you and your family • Best-in-Class Paid Time Off (PTO) • Complimentary Meals in the Team Member Restaurant • Complimentary Access to the Hotel Athletic Club • Go Hilton travel program: 100 nights of discounted travel • Mental health resources including Employee Assistance Program, subject to eligibility • Parental leave to support new parent • 401K plan and company match • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount • Continuing Education opportunities • Career growth and development • Recognition and rewards programs #LI-JB1
Manage catering sales and services including client solicitation, event design, contract negotiation, and coordination of event logistics for social and corporate events. | Minimum 2 years catering sales and service experience, flexible schedule for varied hours, strong sales and client management skills, knowledge of banquet operations, and ability to multitask in a fast-paced environment. | The Hilton McLean Tysons Corner is looking for their Senior Catering Manager. Hilton McLean Tysons Corner is a 4 Diamond hotel located in the heart of the Northern Virginia technology corridor; this hotel offers 458 guestrooms and 28,000 square feet with their largest room at 10,952 sq feet of ballroom space. Our ideal candidate has a minimum of 2 years proven experience in catering sales and services, particularly within cultural weddings, social events, galas, and fundraisers. They must possess a flexible schedule with full availability to work any day or hour without limitations. A strong and strategic seller, this individual excels at identifying opportunities and securing new business. They should have in-depth knowledge of banquet food and beverage operations and demonstrate the ability to multitask effectively in a fast-paced environment. Shift Pattern: Typical office hours of 8:30AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement events. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Access to pay when you need it through DailyPay · Medical Insurance Coverage – for you and your family · Mental health resources including Employee Assistance Program · Best-in-Class Paid Time Off (PTO) · Go Hilton travel program: 100 nights of discounted travel · Parental leave to support new parents · Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* · 401K plan and company match to help save for your retirement · Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount · Career growth and development · Team Member Resource Groups · Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events Specifically, your essential functions will be to perform the following tasks to the highest standards: • To organize, plan and prioritize your duties by developing plans and goals. • Timely communication to internal and external clients via telephone, email, written documents or in person. • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. • Demonstrate knowledge of job systems, products, systems, and processes. • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. • Selling and influencing both internal and external clients. • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. • Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. • Participate in customer site inspections and assist with the sales process as necessary. • Other duties as necessary based on business needs. • Regular attendance. #LI-ZR1 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Prepare and serve beverages and food to guests while maintaining high standards of guest service and bar cleanliness. | Experience in bartending and serving, knowledge of beverage preparation and menu items, ability to handle cash and POS systems, and current alcohol service certification. | A Bartender/Restaurant Server is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bartender/Restaurant Server, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner • Have good menu knowledge to explain to guests and upsell food items on the menu • Mix and garnish beverages according to recipe and portion control standards • Present and serve beverages to guests • Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers • Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce • Cut, store and ensure product quality of all beverage-related perishables • Perform opening and/or closing duties • Maintain the restaurant and bar area clean at all times • Respond professionally to inebriated guests, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Compensation The base pay for this position is between $18 to $19/hour and is based on applicable and specialized experience and location.
Preparing charbroiled oysters and maintaining cleanliness and safety standards. | Experience in food preparation, food safety, and kitchen operations. | • Earn paid time off from day 1 • Free parking and free meals • Option to be paid daily • Discounted hotel stays for team members and family and friends. • Debt free education What will I be doing? As a Charbroiler, you would be responsible for preparing all char-broiled oysters according to standard recipe and/or as specified on guest check, to ensure consistency of product. Specifically, you would be responsible for performing the following tasks to the highest standards: • Keeps all refrigeration, equipment, storage and working areas in clean, working condition in order to comply with health department regulations. • Prepares daily requisitions for supplies and food items for production. • Visually inspects, selects, and uses only food items of the highest standard in the preparation of all menu items. • Checks and controls the proper storage of product; checks on portion control to maintain quality product. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Inspect guest rooms and public areas, report discrepancies, complete work orders, perform attendant duties, and assist in training staff to ensure outstanding guest service and profitability. | Experience in housekeeping supervision, strong customer service skills, ability to inspect and report on room conditions, and capability to train and assist housekeeping staff. | A Housekeeping Inspector is responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed) • Complete work orders, as needed • Perform Room Attendant and/or Houseperson duties, as needed • Assist in training Room Attendants, as needed • Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Clean and maintain public areas of the hotel, respond to guest requests, and perform deep cleaning tasks as needed. | Experience in hotel housekeeping at a similar sized property, English communication skills, and full availability including nights, weekends, and holidays. | The Hilton Orlando Buena Vista Palace is looking for a House Attendant to join their housekeeping team! Connected by pedestrian skybridge to Disney Springs®, this 1000+ room property includes more than 150 dining, shopping, and entertainment venues. The ideal candidate will have experience working in hotel housekeeping at a similar sized property, the ability to communicate in English, and full availability, including nights, weekends, and holidays. Shift Pattern: typical shift is from 3:30pm - Midnight Pay Rate: $18.50 per hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: • Access to your pay when you need it through DailyPay • Medical Insurance Coverage – for you and your family • Mental Health Resources • Best-in-Class Paid Time Off (PTO) • Go Hilton travel discount program • Supportive parental leave • Matching 401(k) • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) • Career growth and development • Team Member Resource Groups • Recognition and rewards programs • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Public Area/Lobby Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: • Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices, and banquet/meeting/conference rooms. • Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays. • Greet guests in a friendly manner. • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed. • Assist in delivering guest requests and in cleaning guest rooms, as needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're Passionate About Delivering Exceptional Guest Experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Work Locations Buena Vista Palace Schedule Full-time Brand Hilton Hotels & Resorts Job Housekeeping and Laundry
Oversee facility functionality and safety, conduct inspections, manage maintenance and repairs, and ensure regulatory compliance. | Experience in facility engineering supervision with knowledge of mechanical, electrical, and safety systems, plus compliance with codes and regulations. | As Engineering Supervisor, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members Specifically, you would be responsible for performing the following tasks to the highest standards: · Oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations · Conduct facility inspections · Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs · Participate in obtaining required licenses and permits to ensure full compliance with codes, regulations and safety standards What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Serve beverages and food to guests, respond to guest requests, manage orders via POS, and ensure guest satisfaction. | Experience in serving and bartending, knowledge of menu and promotions, ability to serve alcoholic beverages responsibly, and availability for nights, weekends, and holidays. | The Signia by Hilton San Jose is hiring for an On Call Cocktail Server (Part Time). Come be a part of an amazing team and work within Aji Bar and Robata. A Cocktail Server is responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Schedule: Nights, Weekends And Holidays Required Wage: $18.70 per hour What will I be doing? As a Cocktail Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Coordinate housekeeping operations including answering calls, dispatching services, scheduling, and maintaining work order systems. | At least 1 year of similar experience, preferably hotel front desk experience, excellent customer service, time management, multitasking skills, bilingual ability, and open availability. | The Hilton Orlando Buena Vista Palace is looking for a full-time Housekeeping Coordinator to join our team! Our 1,011-room property features a Skybridge that provides direct access to Disney Springs® with a continuous shuttle service to the four Disney Theme Parks. With our five on-property dining options and expansive Float Lagoon pool with private poolside cabanas, a kid’s splash pad, and a relaxing lazy river, we make your vacation dreams come true. The ideal candidate for this position will have at least 1 year of experience in a similar position, hotel front desk experience is highly preferred, excellent customer service and time management skills, able to handle high volume calls and the ability to multitask and be bilingual. Shift Pattern: Open availability any day of the week including weekends and holidays between the hours of 8am - 6:30pm Pay Rate: $19.82 / hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner. Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports. Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members. Respond to emergency calls and monitor the alarm system. Coordinate office traffic. Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
Supervise and support utility stewards and dishwashers, manage inventory and work areas, schedule and train team members, and ensure timely delivery of food and equipment. | Experience in supervision, leadership, teamwork, dependability, customer focus, and adaptability in a hospitality or service environment. | • Earn paid time off from day 1 • Free parking and free meals • Option to be paid daily • Discounted hotel stays for team members and family and friends. • Debt free education What will I be doing? As a Steward Supervisor, you would be responsible for supervising utility stewards, dishwashers and temporary personnel to transport & clean cooking utensils & serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Supervise, support and monitor utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and serviceware for restaurant service • Supervise cleaning of work area and physical surroundings • Maintain and deliver proper inventory for food and beverage departments • Ensure all food and equipment are delivered on time to all functions as specified • Schedule, assign daily work, inform and train team members • Monitor, observe and assist in evaluating team member performance What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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