Hightouch

Support and optimize sales planning, forecasting, and operational processes to enable sales team performance. | Extensive experience in Sales or Revenue Operations, proficiency with Salesforce, and leadership experience in enterprise SaaS environments. | About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About The Role We’re hiring a leader of Sales Operations to help unlock our next phase of growth. This person will serve as the right hand to our Head of Revenue Operations and play a pivotal role in building the foundation for a world-class, scalable GTM organization. As Hightouch expands into new products and geographies and our sales team grows rapidly, this role will focus on ensuring our sales leaders and reps are fully empowered to perform at their best. You’ll cover Operations across Marketing, SDR, Solutions Engineer, and Partner teams, and partner closely with sales leadership to support a fast-scaling team structure. This role is both strategic and hands-on: you’ll be expected to think at a high level about how to scale, while also rolling up your sleeves to design, implement, and improve the systems, processes, and insights that will guide our GTM teams. What You’ll Do • Partner with the sales leadership team to support a fast-growing sales organization and enable higher performance across teams. • Drive sales planning processes in close collaboration with Revenue Operations leadership, including capacity modeling, territory management, and quota allocation. • Support sales forecasting in close partnership with the Head of Revenue Operations, driving accuracy and predictability. • Develop, own, and continuously iterate on data sets, reports, and insights that enhance GTM productivity and efficiency. • Collaborate cross-functionally with GTM teams (Sales, SDR, Marketing, Solutions Engineer, Partnerships) to ensure alignment on strategy and execution. Who You Are • 8+ years of experience in Sales Operations, Revenue Operations, or related GTM Ops roles, ideally in Enterprise SaaS. • 5+ years in people management preferred. • Proven track record of supporting enterprise sales motions (large ACVs, complex deal cycles, multi-stakeholder environments). • Deep expertise in sales planning (capacity modeling, territory design, quota setting), pipeline management and forecasting, and sales productivity improvement. • Equally strong as a strategic thinker and a hands-on builder; comfortable navigating ambiguity and driving clarity in fast-paced environments. • Proficiency with Salesforce Hightouch’s on-target earnings range for this position is $200,000 - $250,000 USD per year. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window

Design and optimize high-scale distributed systems for data syncing and real-time processing. | Experience with building scalable data processing engines, event streaming, and multi-region cloud infrastructure. | About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About the Role We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company. Some of the problems we’ll be working on include: • Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly • Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues • Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth • Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with 30ms p90 response times with QPS in the millions • Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. About You You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms: • You’ve built syncing engines that process and move terabytes of data per day in a scalable way • You’ve created event collection or data streaming services that power company critical systems • You’ve owned systems that have undergone orders of magnitude of growth and helped them scale accordingly • You have relevant skills and are a fast learner who is excited to take on the challenges we face Interview Process Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job. • Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit. • System Design Screen [45m]: Designing a data processing feature end-to-end. • Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. • System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

Support sales teams by providing technical expertise, understanding customer needs, and crafting tailored solutions to facilitate enterprise sales. | Over 4 years of sales experience, with at least 2 years in enterprise settings, and familiarity with data solutions, cloud warehouses, and Martech. | About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About The Role Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for an Enterprise Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them. We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Solutions Engineers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds. What We're Looking For • 4+ years sales experience with at least 2+ years of that being into enterprise companies • Strong discovery and interpersonal skills • Intellectual curiosity, high ambition and humility • Experience selling Martech and/or Data Solutions • Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's Bonus If You Have • Experience with Customer Data Platforms Compensation Details On-Target Earnings Range: $190,000-$230,000 annually Base Salary Range: $133,000-161,000 annually We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

Supporting sales teams by removing technical obstacles, crafting solutions, and communicating complex concepts to diverse stakeholders. | Over 4 years of sales experience, with at least 2 years in enterprise settings, and familiarity with data solutions, cloud warehouses, and APIs. | About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About The Role Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for an Enterprise Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them. We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Solutions Engineers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds. What We're Looking For • 4+ years sales experience with at least 2+ years of that being into enterprise companies • Strong discovery and interpersonal skills • Intellectual curiosity, high ambition and humility • Experience selling Martech and/or Data Solutions • Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's Bonus If You Have • Experience with Customer Data Platforms Compensation Details On-Target Earnings Range: $190,000-$230,000 annually Base Salary Range: $133,000-161,000 annually We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

The role involves building relationships with hiring managers, sourcing candidates, and managing the recruitment process for engineering roles. | Requires at least 3 years of recruiting experience, with a focus on engineering talent, and strong partnership skills with technical leaders. | About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About us: Hightouch's business has taken off and we're scaling quickly. We are more than doubling year over year and are investing heavily in building a best in class recruiting team that can think ahead and execute on lofty goals. We are scaling up the recruiting team for Hightouch. This team will directly impact the success of our business over the next year. We care about making impact over anything else. We partner closely with our hiring managers to figure out creative solutions to one of the hardest problems in tech - how to build a world-class team in one of the most competitive hiring markets to date. We believe that you have to stand out in order to attract top talent. It’s about differentiating your opportunity while also maintaining volume to hit our goals. We’re always trying to push the status quo and think 10 steps ahead of our competition. We are looking for a Senior Technical Recruiter who is ready to build deep relationships with our hiring managers, solve problems as a team, cares deeply about diversity, and someone who also wants to have fun! Who we are looking for: You are excited about being part of the foundational recruiting team - you are ready to help build processes, implement programs, and achieve strong results by being resourceful. You are deeply motivated by being a strategic partner to the organization. You will help define hiring needs by looking at projected growth, team structure and current talent trends. Your efforts include: defining talent needs, sourcing and prescreening candidates, partnering with hiring managers, insuring a smooth and fluid process, and identifying closing strategies for offers. You proactively provide candidates with the right information to help make their decision as easy as possible. You want to change the talent industry at large and figure out the best ways of recruiting in a highly competitive environment. About You Ideally 3+ years of in-house recruiting experience, but I care less about "years of experience" and more about the impact and results of your work. I believe you can have 3 years of recruiting experience and be stronger than someone with 10. You have partnered with Engineering Leaders successfully and ideally hired for senior backend engineers, fullstack engineers, frontend engineers, engineering leadership You will be constantly thinking of how to represent Hightouch with candidates in this competitive market You are a strong driver of the hiring manager/recruiter relationship and are able to build a strong and trustworthy partnership. You have a proven track record for identifying and engaging qualified candidates through all channels (sourcing, referrals, inbound). You’re able to juggle various roles at once and you use creative strategies to build a consistent, humming pipeline. You thrive and ruthlessly prioritize in a constantly changing environment. You are creative and resourceful in problem-solving to ensure that you always get the job done.

Lead sales operations efforts including sales planning, forecasting, data reporting, and cross-functional alignment to support a fast-growing enterprise SaaS sales organization. | 8+ years in sales or revenue operations with enterprise SaaS experience, strong strategic and hands-on skills, proficiency with Salesforce, and preferably 5+ years people management. | About Hightouch Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth. We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. About The Role We’re hiring a leader of Sales Operations to help unlock our next phase of growth. This person will serve as the right hand to our Head of Revenue Operations, and play a pivotal role in building the foundation for a world-class, scalable GTM organization. As Hightouch expands into new products and geographies and our sales team grows rapidly, this role will focus on ensuring our sales leaders and reps are fully empowered to perform at their best. You’ll cover Operations across Marketing, SDR, Solutions Engineer, and Partner teams, and partner closely with sales leadership to support a fast-scaling team structure. This role is both strategic and hands-on: you’ll be expected to think at a high level about how to scale, while also rolling up your sleeves to design, implement, and improve the systems, processes, and insights that will guide our GTM teams. What You’ll Do • Partner with the sales leadership team to support a fast-growing sales organization and enable higher performance across teams. • Drive sales planning processes in close collaboration with Revenue Operations leadership, including capacity modeling, territory management, and quota allocation. • Support sales forecasting in close partnership with the Head of Revenue Operations, driving accuracy and predictability. • Develop, own, and continuously iterate on data sets, reports, and insights that enhance GTM productivity and efficiency. • Collaborate cross-functionally with GTM teams (Sales, SDR, Marketing, Solutions Engineer, Partnerships) to ensure alignment on strategy and execution. Who You Are • 8+ years of experience in Sales Operations, Revenue Operations, or related GTM Ops roles, ideally in Enterprise SaaS. • 5+ years in people management preferred. • Proven track record of supporting enterprise sales motions (large ACVs, complex deal cycles, multi-stakeholder environments). • Deep expertise in sales planning (capacity modeling, territory design, quota setting), pipeline management and forecasting, and sales productivity improvement. • Equally strong as a strategic thinker and a hands-on builder; comfortable navigating ambiguity and driving clarity in fast-paced environments. • Proficiency with Salesforce Hightouch’s on-target earnings range for this position is $200,000 - $250,000 USD per year. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window