Hightouch

Design and build SDKs and backend systems for native app marketing integrations with high ownership and customer interaction. | Experience with native development, SDK/library shipping, and designing cross-platform systems involving server, network, and client components. | About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About The Role We are looking for a software engineer to help us build the SDKs, on-device experiences, and backend systems that power how marketers reach their customers inside native apps and on the web. This is a foundational role. You'll be one of the first engineers on this surface area and you'll have a strong hand in shaping how we design our SDKs, what they expose to host applications, and how they integrate with the rest of the Hightouch platform. We give our engineers high ownership and autonomy. You will own and deliver projects start to finish, work directly with customers integrating our SDKs into their apps, and have real influence over what we build. Building a great SDK requires reasoning about the full round-trip between the device and our backend: how events are collected, how eligibility is evaluated, how messages are delivered, and how the host application renders them. You'll co-design the API and backend alongside the rest of the team. Some of the problems we'll be working on: • Cross-channel orchestration on-device. Deciding what a user sees, on which device, at which moment, without channels stepping on each other or one user getting hit five times in a session. • In-app messaging and custom UX. Custom messaging and on-device experiences triggered while a user is active in a customer's app. The SDK evaluates eligibility locally against rules pushed down from our backend. • Behavioral data collection. Custom events, screen views, and user attributes batched on-device and shipped to our backend to feed real-time targeting. • SDK developer experience. Clear init, sane defaults, useful errors, and docs that respect the host engineer's time. Versioning and distribution that doesn't break customer app builds. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. About You You're motivated by high ownership and comfortable in a fast-paced, startup environment. You don't need to already know how to do everything in this role. We are primarily looking for smart, motivated people who want to grow into the work. That said, useful experience includes any of the following: • Native development across iOS, Android, or React Native, with enthusiasm for working across all of them and learning what you don't already know • Shipping an SDK or library that other developers integrated into their own applications • Designing systems that span a server, a network, and a client, where the same problem looks different on each side and the contract between them matters as much as the code E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

Build and own SDKs, on-device experiences, and backend systems for native delivery in a marketing platform. | Senior-level software engineer with experience or strong potential in native development, SDK shipping, and system design spanning client-server interactions. | About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About The Role We are looking for a software engineer to help us build the SDKs, on-device experiences, and backend systems that power how marketers reach their customers inside native apps and on the web. This is a foundational role. You'll be one of the first engineers on this surface area and you'll have a strong hand in shaping how we design our SDKs, what they expose to host applications, and how they integrate with the rest of the Hightouch platform. We give our engineers high ownership and autonomy. You will own and deliver projects start to finish, work directly with customers integrating our SDKs into their apps, and have real influence over what we build. Building a great SDK requires reasoning about the full round-trip between the device and our backend: how events are collected, how eligibility is evaluated, how messages are delivered, and how the host application renders them. You'll co-design the API and backend alongside the rest of the team. Some of the problems we'll be working on: • Cross-channel orchestration on-device. Deciding what a user sees, on which device, at which moment, without channels stepping on each other or one user getting hit five times in a session. • In-app messaging and custom UX. Custom messaging and on-device experiences triggered while a user is active in a customer's app. The SDK evaluates eligibility locally against rules pushed down from our backend. • Behavioral data collection. Custom events, screen views, and user attributes batched on-device and shipped to our backend to feed real-time targeting. • SDK developer experience. Clear init, sane defaults, useful errors, and docs that respect the host engineer's time. Versioning and distribution that doesn't break customer app builds. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. About You You're motivated by high ownership and comfortable in a fast-paced, startup environment. You don't need to already know how to do everything in this role. We are primarily looking for smart, motivated people who want to grow into the work. That said, useful experience includes any of the following: • Native development across iOS, Android, or React Native, with enthusiasm for working across all of them and learning what you don't already know • Shipping an SDK or library that other developers integrated into their own applications • Designing systems that span a server, a network, and a client, where the same problem looks different on each side and the contract between them matters as much as the code E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

Build and manage infrastructure, tooling, and documentation to optimize AI coding agents across the engineering organization. | Strong software engineering fundamentals with hands-on experience in AI coding tools and full stack development. | About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About the Role We are looking for a Staff AI Productivity Engineer to accelerate how our engineering organization works with AI coding tools. This is a hands-on technical role focused on building infrastructure, tooling, and documentation that makes AI agents dramatically more effective across our codebase. AI tools are evolving rapidly, and we believe the companies that invest in making agents truly productive - not just available - will have a significant advantage. You'll own this problem end-to-end: from setting up cloud development environments where agents can run autonomously, to building MCP integrations that give agents access to our internal systems, to creating the documentation and context that helps agents understand how we build software. You’ll have the hands-on acumen to do a lot of the heavy lifting yourself and the leadership skills to drive cross-team efforts to raise the bar everywhere. This role is a companion role to our Developer Productivity role but has a distinct focus: while Dev Productivity owns the build/test/deploy pipeline, you'll own the AI-assisted development experience. An exceptional candidate could wear both hats. Some of the problems we’ll be working on include: Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. About You You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment. Must have Strong software engineering fundamentals—you can dive into complex backend code and understand it quickly Deep hands-on experience with AI coding agents (Claude Code, Cursor, Copilot, Devin, or similar) Experience writing effective agent documentation, custom instructions, or context files that meaningfully improved agent output Track record of building developer tools or infrastructure that other engineers actually use Comfortable working across the stack: you'll touch CI/CD, cloud infrastructure, internal tooling, and application code Nice to have Experience building or contributing to MCP servers or similar agent-tooling integrations Background in developer productivity, platform engineering, or developer experience roles Experience with our stack: TypeScript/JavaScript monorepos, Go, GraphQL You've set up sandboxed or containerized development environments at scale Interview Process Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job. Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute! Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit System Design Screen [45m]: Designing a data processing feature end-to-end AI Skills Interview [60m]: We’ll dive into how you leverage AI and how you’ve helped others do the same Hiring Manager Interview [45m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

Develop and architect front-end focused full stack features collaborating with cross-functional teams and customers. | Proven experience leading frontend systems, building CRUD applications, and solid backend API design understanding. | Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth. We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. About the Role We're looking for a front-end focused full stack engineer (70 - 80% front-end / 20 - 30% backend) to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features. At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features. On a typical day, you will be: • Architecting and building features end-to-end for a new generation of marketing and growth products • Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior • Working alongside ML engineers to surface insights that empower marketers to make confident decisions Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models. Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go. The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. Interview Process • Recruiter Screen (30m): Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit. • System Design Screen (60m): Design a system that spans the frontend and backend, focusing mostly on the backend. • Frontend Interview (90m): Work with the interviewer to architect and build a complex frontend component. • Hiring Manager Interview (30m): Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. Create a Job Alert Interested in building your career at Hightouch? Get future opportunities sent straight to your email. Apply for this job • First Name * Last Name * Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf #J-18808-Ljbffr

Design and maintain distributed systems ensuring high performance and reliability while collaborating with customers on scaling challenges. | Extensive experience in distributed systems and high-scale data processing, strong communication, growth mindset, and project ownership in a fast-paced startup. | About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About the Role We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company. Some of the problems we’ll be working on include: Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with <30ms p90 response times with QPS in the millions Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. About You You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms: You’ve built syncing engines that process and move terabytes of data per day in a scalable way You’ve created event collection or data streaming services that power company critical systems You’ve owned systems that have undergone orders of magnitude of growth and helped them scale accordingly You have relevant skills and are a fast learner who is excited to take on the challenges we face Interview Process Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job. Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit. System Design Screen [45m]: Designing a data processing feature end-to-end. Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical. We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for. #LI-DNP E-Verify Statement Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

Lead sales operations efforts including sales planning, forecasting, data reporting, and cross-functional alignment to support a fast-growing enterprise SaaS sales organization. | 8+ years in sales or revenue operations with enterprise SaaS experience, strong strategic and hands-on skills, proficiency with Salesforce, and preferably 5+ years people management. | About Hightouch Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth. We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. About The Role We’re hiring a leader of Sales Operations to help unlock our next phase of growth. This person will serve as the right hand to our Head of Revenue Operations, and play a pivotal role in building the foundation for a world-class, scalable GTM organization. As Hightouch expands into new products and geographies and our sales team grows rapidly, this role will focus on ensuring our sales leaders and reps are fully empowered to perform at their best. You’ll cover Operations across Marketing, SDR, Solutions Engineer, and Partner teams, and partner closely with sales leadership to support a fast-scaling team structure. This role is both strategic and hands-on: you’ll be expected to think at a high level about how to scale, while also rolling up your sleeves to design, implement, and improve the systems, processes, and insights that will guide our GTM teams. What You’ll Do • Partner with the sales leadership team to support a fast-growing sales organization and enable higher performance across teams. • Drive sales planning processes in close collaboration with Revenue Operations leadership, including capacity modeling, territory management, and quota allocation. • Support sales forecasting in close partnership with the Head of Revenue Operations, driving accuracy and predictability. • Develop, own, and continuously iterate on data sets, reports, and insights that enhance GTM productivity and efficiency. • Collaborate cross-functionally with GTM teams (Sales, SDR, Marketing, Solutions Engineer, Partnerships) to ensure alignment on strategy and execution. Who You Are • 8+ years of experience in Sales Operations, Revenue Operations, or related GTM Ops roles, ideally in Enterprise SaaS. • 5+ years in people management preferred. • Proven track record of supporting enterprise sales motions (large ACVs, complex deal cycles, multi-stakeholder environments). • Deep expertise in sales planning (capacity modeling, territory design, quota setting), pipeline management and forecasting, and sales productivity improvement. • Equally strong as a strategic thinker and a hands-on builder; comfortable navigating ambiguity and driving clarity in fast-paced environments. • Proficiency with Salesforce Hightouch’s on-target earnings range for this position is $200,000 - $250,000 USD per year. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window