Higher Logic

Build, maintain, and ship high-quality product features in a multidisciplinary Agile team. Optimize for real-world performance at scale and contribute to guild practices. | Strong proficiency in modern JavaScript and deep knowledge of React are required. Experience with AI coding tools and familiarity with accessibility standards are also important. | Senior Front-End Developer (React) — Higher Logic Vanilla At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement—and with 13+ years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day. Role Summary Higher Logic Vanilla is looking for a Senior Front-End Developer (React) who thrives at the intersection of product craftsmanship, performance, and modern developer workflows—including AI-assisted development. You’ll build and evolve rich, scalable user experiences used by millions of community members worldwide. While this role is primarily front-end focused, you’ll occasionally partner across the stack to deliver end-to-end features. This is a great fit for someone who can own complex UI work, raise engineering standards, and uses AI tools (like Cursor) responsibly to accelerate delivery without compromising quality. What You’ll Do Build, maintain, and ship high-quality product features in a multidisciplinary Agile team. Translate designs, wireframes, and product requirements into accessible, performant React experiences. Own UI architecture decisions: component design, state management approaches, data fetching patterns, and maintainable abstractions. Write reliable, well-tested code; participate in code review; mentor teammates through thoughtful feedback and shared patterns. Triage, debug, and resolve issues across browsers/devices; collaborate with QA/support/product to close the loop quickly. Optimize for real-world performance at scale (rendering efficiency, Core Web Vitals, bundle size, caching strategies). Contribute to guild practices: propose improvements to coding standards, tooling, documentation, and architectural approaches. AI-Forward Development Responsibilities Use AI-powered IDEs and assistants (e.g., Cursor, Copilot-style tools) to speed up implementation, refactoring, and test generation—while ensuring correctness, security, and maintainability. Apply AI thoughtfully: create strong prompts, verify outputs, and incorporate guardrails (linting, type checks, unit/integration tests, code review). Partner on AI-enabled product initiatives where relevant—such as AI-assisted content workflows, smarter search/discovery, moderation tooling, summarization, or admin productivity experiences—integrating front-end UX with backend services/APIs. Help define best practices for AI-assisted engineering (what to automate, what must be human-reviewed, and how to evaluate quality). What We’re Looking For (Required) Strong understanding of Agile values and principles. Strong proficiency in modern JavaScript (ES6+), DOM fundamentals, and the JavaScript object model. Deep knowledge of React and its core principles (composition, hooks, rendering lifecycle, performance patterns). Solid grasp of asynchronous UI state and data flows (promises, async/await, request lifecycles, optimistic UI). Experience integrating with RESTful APIs. Familiarity with modern authorization mechanisms (e.g., JWT-based flows). Experience with common front-end tooling (Vite/Webpack, Babel, npm/yarn/pnpm). Comfort with Git-based workflows (branching, PRs, reviews, CI checks). Practical experience using AI coding tools (Cursor or equivalent) in day-to-day development, including validating generated code and avoiding insecure patterns. Desired Qualifications 4+ years building production web applications with React (or another major JS framework/library). 1+ years of TypeScript experience (or strong interest and demonstrated ability to adopt it quickly). Experience working in modular / pluggable architectures (themes, extensions, plugins, component systems). Strong HTML/CSS/SCSS fundamentals and experience implementing responsive UI. Familiarity with accessibility standards (WCAG/ARIA) and building inclusive interfaces. Experience with testing practices and tools (unit/integration/E2E) and building confidence through automation. Strong product instincts: you sweat details, communicate tradeoffs, and care about user outcomes. What You’ll Earn Competitive compensation. Comprehensive health benefits package. 401(k) plan with employer match. Healthcare and dependent-care flexible spending account. Company short-term and long-term disability insurance. Company culture that recognizes its employees. Room for growth and development and management that cares about your professional growth and will help you achieve your goals. Significant advancement opportunities for outstanding performers. EEO Disclosure Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com

Manage and coordinate the implementation of community software solutions for clients, ensuring successful deployment and customer satisfaction. | Strong project management skills, excellent communication, understanding of HTML/CSS, and experience with software implementation. | Higher Logic has been the industry leader in building community and engagement solutions since 2007. We're a thriving company made up of authentic people and unique perspectives. We have a shared passion for bringing people #AllTogether to create meaningful connections and rich discussions, unlocking the knowledge of this group. Our team is made up of motivated individuals who share their expertise and live our values every day. We help our customers create human-focused experiences to build lasting bonds between their customers, members and employees. JOB SUMMARY Higher Logic has been the industry leader in building community and engagement solutions since 2007. We're a thriving company made up of authentic people and unique perspectives. We have a shared passion for bringing people #AllTogether to create meaningful connections and rich discussions, unlocking the knowledge of this group. Our team is made up of motivated individuals who share their expertise and live our values every day. We help our customers create human-focused experiences to build lasting bonds between their customers, members and employees. Job Description The Sr. Implementation Advisor is responsible for driving the implementation and deployment of Higher Logic's private white-label community software for assigned customers*. These roles will provide the front-line relationship, serving as the primary point of contact for assigned customers and is responsible for achieving the highest level of satisfaction through excellent service, efficient implementation and product knowledge ESSENTIAL DUTIES AND RESPONSIBILITES • Serve as the primary project manager to assigned customers while coordinating multiple, simultaneous implementations of the Higher Logic product suite. • Define, plan and implement the deliverables and tasks required for successful implementations using a standard project management methodology to guide projects in a consistent and organized manner. • Effectively communicate project expectations to internal and external project team members in a timely and clear fashion. • Understand existing processes and recognize and propose changes to improve quality, reduce costs, and accelerate timelines as well as share best practices and product knowledge with peers and team members. • Provide user training via the Web or on-site for onboarding and the effective use of the software and best practices. • Elicit feedback from the customer relating to the project implementation, end-user adoption, and satisfaction with the product during and after implementation. • Work closely with the development and technical support to resolve technical product issues, and test new features, produce and maintain documentation, and report bugs. • Experienced resource to implementation project managers and specialists for training and instruction of project management best practices. • May serve as the escalation path for implementation team regarding questions, client issues, and concerns. • Conduct all business in accordance with Higher Logic policies and procedures. • All other duties as assigned. KNOWLEDGE AND ABILITIES REQUIRED: • Excellent communication skills, both verbal and written. • Accepts responsibility, is self-motivated and accountable for achieving implementation and customer satisfaction targets. • Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers. • Strong commitment to accuracy and a high level of attention to detail and the ability to work independently and unsupervised. • Results-oriented, excellent ability to utilize and manage the organization's resources to achieve goals. • Self-motivated with strong critical thinking and problem-solving skills. • Fundamental understanding of HTML and CSS required. EEO Disclosure Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com

Sell Higher Logic products by managing an assigned territory, meeting sales targets through outbound prospecting and inbound leads, providing value-based demos, and maintaining accurate pipeline and forecasting. | Strong sales and communication skills, ability to follow a defined sales process, negotiate at C-level, manage time effectively, and work collaboratively in a fully remote environment. | At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement, and with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve over 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe sharing ideas and feedback openly helps us succeed. Diversity and empathy bring us #AllTogether and make us stronger. We learn from failure and success because both help us grow and learn. We strive to understand the why behind our actions and bring our best selves to work daily. JOB SUMMARY The Account Executive is responsible for selling Higher Logic products by acting as a trusted advisor, communicating the company’s expertise, and providing thought leadership to identify solutions that help our clients meet their most critical business outcomes. The account executive works within an assigned territory and uses the HL team as required to influence client strategy and drive growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop a robust understanding of Higher Logic’s products and services - be an expert in our product offerings, USPs, and competitive differentiators Meet or exceed quarterly sales targets by driving new opportunities within an assigned territory through outbound prospecting and working inbound leads. Provide technical, value-based demonstrations based on the specific needs and business outcomes of your prospects Accurate forecasting of monthly and quarterly bookings to Sales Manager accompanied by diligent pipeline management Diligently follow Higher Logic’s sales process with keen attention to detail by tracking all activities, notes, and accurate sales stages in Salesforce Lead with a value-based and consultative sales approach to sell to key stakeholders and decision makers Partner effectively with Sales Engineers where needed for technical conversations Collaborate with your peers as well as the product and marketing teams in a fully remote setting Conduct all business following Higher Logic values, policies, and procedures All other duties as assigned KNOWLEDGE AND ABILITIES REQUIRED: A desire and curiosity to understand customer needs Strong interpersonal and presentation skills Excellent verbal and written communication skills Ability to consistently follow a defined sales process in a disciplined manner Ability to successfully negotiate and sell at the C-level Strong organization and time management skills Ability to consistently follow a defined sales process in a disciplined manner Self-starter and competitive mentality A highly coachable and life-long learner EEO Disclosure Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to submit an application, please get in touch with us by emailing HRBenefits@higherlogic.com

Research, design, and prototype AI solutions while leading technical innovation and mentoring engineers. | Deep passion for AI and machine learning, ability to work independently, expertise in Python and React, and strong visionary and mentoring skills. | Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, we help you track and manage interactions along each stage of the digital customer experience. Organizations worldwide use Higher Logic to bring people all together, by giving their community a home where they can interact, share ideas, answer questions, and stay connected. Everything we do - the tools and features in our software, our services, partnerships, best practices - drives our ultimate goal of making your organization successful. Are you a technologist who lives in the future? Do you see the untapped potential of AI and get excited about building what's next? Can you take a big idea, connect the dots, and bring it to life? If you're an AI nerd who is driven by curiosity and a desire to innovate, we want to talk to you. We're looking for a visionary AI Solutions Architect to be our guide into the future of software. This isn't a typical architect role. You'll work directly with our CEO to explore groundbreaking ideas and transform them into tangible, AI-powered solutions. You'll be our go-to expert on emerging technology, our "what if" person, and the innovation engine for our entire engineering team. What you'll do: Take high-level concepts from the CEO and independently research, design, and prototype cutting-edge AI solutions. Be our "futurist," constantly seeking out the latest technologies, trends, and opportunities in the AI space. Serve as the technical lead and visionary for integrating advanced AI capabilities into our SaaS applications. Champion a culture of innovation by sharing your knowledge, mentoring other engineers, and demonstrating what's possible. Troubleshoot and solve our most complex design and coding challenges, especially in new and uncharted territory. What you bring: A deep, demonstrable passion for AI, machine learning, and emerging technologies. The ability to work independently and thrive in a role where you are forging the path forward. A knack for "connecting the dots"—taking an abstract idea and building a concrete, actionable plan. Expertise in Python and React. A desire to not just build, but to teach, share, and inspire. If you're ready to stop just keeping up with technology and start defining its future, apply now.