Hennepin County

Coordinate and execute routine property tax system operations, troubleshoot system and data issues, provide expert guidance, conduct training, maintain documentation, and improve processes. | Four years IT experience or relevant degree with two years IT experience, ability to communicate effectively, manage multiple tasks, collaborate on system improvements, and train team members. | Description The Resident Services department is seeking a detail-oriented and technically skilled IT Administrator to work in a team that supports property tax and assessor business processes within the Property Information and Notification System (PINS) and related systems. This role serves as a key technical contact for routine operations, troubleshooting, and continuous improvement efforts. The ideal candidate will bring an effective understanding of property tax workflows, data integrity, and system functionality, and will work closely with internal teams and external partners to ensure seamless service delivery. In addition, the successful candidate will have a willingness to learn and adapt to evolving processes, data structures, and system enhancements. Location and hours: This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday, 8 a.m. - 4:30 p.m Based on business needs of this position, hires must live in or relocate to Minnesota. About the position: This is a full-time, benefit earning position. You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees are not eligible. This position is internally classified as an Information Technology (IT) Administrator. Click here to view the job classification specification. This position is eligible to receive an additional cash merit of up to $2,019.54 that can be earned annually based on performance. In this position, you will: Coordinate and execute routine work for property tax and assessor business processes. Identify, analyze, and solve system and data issues related to property tax operations Provide expert guidance and support on business processes, projects, legislative changes, and data and system functionality related to PINS and the systems that interact with it. Conduct and participate in training sessions related to PINS and related systems to enhance team skills and knowledge. Create and maintain documentation for routine work and troubleshooting. Participate in document reviews and publish documents in a central repository. Continuously evaluate and refine processes to drive innovation and improve overall efficiency. Need to have: One of the following: Four years or more of information technology experience. Associate/vocational/technical degree in an information technology field and two years or more of experience in information technology. Bachelor's degree or higher in computer science/engineering or a related information technology field. Nice to have: Experience: Providing IT support on the PINS application and property tax ancillary sources to business partners. Performing routine PINs tasks such as scheduling jobs (e.g., PID03 series, PFR data refreshes), running reports, and updating data. Using HALO Analyst for reporting, dashboards, and data visualization. Knowledge of property tax business processes, including valuation, billing, payment processing, forfeiture, and refund workflows Ability to: Communicate effectively with technical teams, business users, and external partners. Prioritize and manage multiple routine and ad hoc tasks in a fast-paced environment. Collaborate on system improvements and participate in cross-functional project meetings. Train and mentor team members on PINs processes, data usage, and tools. About the department: Resident Services IT (RSIT) manages the overall technology for the Assessor's Office, Elections Department, Service Center Department, Library, and Examiner of Titles, in addition to the Land Information and Tax Services Department which includes the Strategy and Support Division, Recorder and Registrar of Titles Office, Survey Division and Property Tax Division. RSIT serves our customers through strong partnerships, advocacy, business competency and technical expertise. Our mission is to be a strategic technical liaison, bridging our customers' business objectives with the County's technology mission. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive. Our employees receive a combination of competitive benefits and positive workplace culture. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. Watch this video for application best practices and tips. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check. If you have any questions, please contact: Toufue Vue Toufue.Vue@hennepin.us

Lead multiple health-related departments and senior leaders to align strategies, manage resources, and advance health equity initiatives across the county. | Bachelor's degree or equivalent experience with 7+ years managerial experience in public health or related fields, strong leadership, budget oversight, and experience addressing health disparities. | Hennepin County is seeking an assistant county administrator to lead its Health line of business. This line of business plays an important role in delivering core services that support individuals and our communities through a focus on prevention, innovation, and engagement, helping residents lead healthier lives. The assistant county administrator will provide leadership and direction to the following departments: Hennepin Health, Medical Examiner's Office, NorthPoint Health & Wellness Center, Public Health, and Safe Communities and Systems Design. Department directors from each of these areas report directly to this assistant county administrator, ensuring alignment with countywide goals and fostering cross-departmental collaboration. We focus our work on the people of Hennepin County. The Hennepin County Board of Commissioners declared racism a public health crisis, recognizing the profound impact of systemic inequities on the health and well-being of residents. The assistant county administrator will provide leadership, direction and strategy to facilitate system changes to reduce and eliminate disparities and advance equitable access to county services. Hennepin County's commitment to our mission and vision, disparity elimination goals and core values drives the delivery of critical services to our residents. About the position type: This position reports to a deputy county administrator, is full-time, benefit-earning and unclassified (at will). The specifications for the assistant county administrator are listed here. Location: This position is hybrid and will be performed both on-site at the Hennepin County Government Center in downtown Minneapolis at 300 6th Street South, Minneapolis, MN 55487 and other locations throughout the county. Due to the business needs of the position, it is a requirement that the selected candidate reside in Minnesota or Wisconsin. Hiring timeline: • August 26 – September 22: Accepting applications • October - Early November: Interview process • December: Desired hire date In this position, you will: • Lead department directors within the Health line of business and 1,000 staff and management teams ranging from: clinical settings, such as public health clinics and a federally qualified health center to public health and initiatives that promote health equity. • Guide Health department directors in aligning departmental strategies with countywide goals. • Ensure effective resource allocation to address, reduce and eliminate racial disparities related to Health line of business programs and services. • Establish and champion goals that transform service delivery, focusing on improving outcomes, resilient communities in alignment with the county’s vision. • Provide guidance to directors in the preparation of department budgets with an understanding of healthcare revenues and expenditures. • Build and maintain strong partnerships with other government entities, commissions, county departments, and community organizations to advance shared initiatives and enhance service impact. • Promote a culture of continuous improvement by leveraging data and community engagement to ensure strategic direction reflects community needs and reinforces our organizational goals. • Shape and guide legislative strategies to secure favorable outcomes for county residents. Serve as a key advisor to state and federal policymakers on human services legislation and policy development. • Provide elected officials, County Administration, and department leaders with expert analysis, status updates, and policy recommendations to support informed decision-making. • Collaborate across all county business lines to identify and implement innovative solutions that enhance efficiency, improve financial performance, and deliver high-impact services and eliminate disparities in Hennepin County. Need to have: • Bachelor's degree or higher in public administration, business administration or related field and seven or more years of managerial experience. Note: Experience may be substituted for education on a year for year basis. Important attributes: • Experience and skill: • In administration and management of public health programs, health administration, Federally Qualified Health Centers (FQHC), or in an organization focused on community health, including areas such as forensic pathology. • In the public health field that includes direct client service, an understanding of protective and crisis services, and familiarity with preventative services. • Leading and managing cross-functional teams and senior leaders, fostering a culture of accountability, innovation, and high performance. • In public health emergency management. • Strategic oversight of organizational budgets, resources, and personnel. • Collaborating with culturally diverse teams and communities and leading work to eliminate disparities in health. • Working with governing boards and/or elected officials. • Establishing and maintaining a network of partnerships internally, nationally, across jurisdictions and within the community. • Designing and implementing innovative strategies to integrate locally governed health systems, fostering cross-sector collaboration and driving transformative public health outcomes. • Knowledge and demonstrated ability to examine and directly address the impacts of structural and institutional racism and successfully apply diversity, equity, and inclusion best practices to eliminate disparities, including: • Leading an environment where team members follow a holistic and responsive approach for service delivery specifically with historically marginalized or underserved communities. • Working understanding of cultural differences and the impacts of culture on service delivery, organizational dynamics and ability to build relationships with staff, partners, and those we serve. • Ability to: • Provide responsible, progressive leadership and obtain support for the county's goals in assigned program areas. • Anticipate future trends, assess impact of issues and display a systems thinking approach with a countywide perspective. • Lead equity driven policies and initiatives aligned with the declaration of racism as a public health crisis. • Cultivate relationships with governing boards, policymakers at all levels, intergovernmental agencies, and community leaders, spanning Minnesota and the broader national landscape. How to apply: Interested candidates should apply online and include a cover letter, resume, and three professional references by Monday September 22 at 11:59 p.m. Detailed information about the position responsibilities, requirements, salary and benefits, and Hennepin County is available in the comprehensive online recruitment brochure here. Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to complete a background check. Watch this video for application best practices and tips. Benefits Our employees receive a combination of competitive benefits and positive workplace culture. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as 'Guest'). Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community. Your future. Made here. This position may have access to systems or other documentation that contains HIPAA data. If you have any questions about this career opportunity, please contact: Givonna Kone Chief Human Resources Officer Givonna.Kone@hennepin.us