Helix Tech IT Solutions

Lead architecture and implementation of scalable WordPress multisite platforms with performance optimization, caching strategies, and integration with third-party systems. | Expertise in WordPress core, PHP, multisite, Gutenberg blocks, caching/CDN, REST APIs, CI/CD, and deployment automation. | Role: WordPress Architect Location: Remote We are looking for a WordPress Architect to lead the architecture and implementation of high-scale, performance-driven WordPress solutions across multiple brand websites. This role requires deep expertise in WordPress multisite architecture, Gutenberg block-based editing, caching/CDN strategies, and authoring workflows. Key Responsibilities • Architect and lead multisite WordPress platforms optimized for scalability, performance, and maintainability. • Design and implement a modular, reusable theme architecture to support multiple brands under a single multisite umbrella. • Define and optimize performance benchmarks including page load speed, Core Web Vitals, and server response time. • Collaborate with Cloudflare/DevOps teams to resolve cache invalidation issues (e.g., metadata not refreshing) and implement smart caching strategies. • Build and extend Gutenberg blocks to enable intuitive content creation and cross-site publishing. • Integrate WordPress with third-party systems (CRM, analytics, APIs, forms, personalization engines). • Drive the migration of legacy systems into a unified WordPress multisite or headless architecture. • Champion coding standards, CI/CD pipelines, security practices, and deployment workflows. • Work closely with UI/UX, SEO, and content teams to ensure brand consistency and editorial efficiency. Requirements • Expertise in PHP, WordPress Core, custom themes, and plugin development. • Strong experience with WordPress multisite and block editor (Gutenberg) customization. • Deep understanding of performance optimization: object caching, page caching, lazy loading, asset bundling. • Experience solving cache/CDN challenges (e.g., Cloudflare) and implementing cache-busting strategies. • Familiarity with REST APIs, GraphQL, and headless WordPress (e.g., Next.js, Gatsby). • Knowledge of hosting platforms like WP Engine, Kinsta, or AWS/CloudFront. • Comfortable working with CI/CD pipelines, Git workflows, and deployment automation. • Excellent communication and stakeholder collaboration skills. Nice to Have • Experience with Contentful, Strapi, or transitioning from WordPress to headless CMS. • Familiarity with accessibility (WCAG) and SEO best practices at scale. • Experience supporting multi-language or geo-targeted content across regions or brands. Thanks & Regards Muskan Harda Team Lead Helix Tech IT Services Muskan.harda@helixtechinc.com Job Type: Contract Pay: $94,114.41 - $113,342.09 per year Work Location: Remote

Lead and manage a team to develop and deliver high-impact thought leadership content across formats, mentor staff, uphold editorial standards, and collaborate with stakeholders to align content with business goals. | 15+ years in B2B writing/editing and content strategy, leadership experience managing editorial teams, ability to influence senior stakeholders, experience with generative AI tools, and comfort in regulated environments. | Role: Editorial Lead Location: Remote, however willing to travel 1-2x a quarter to Hudson Yards office (although flexible with amount of travel/ travel costs will be reimbursed) Top Must Have's: o Experience with long form, top line editing o Ability to spot and shape great stories based on unclear business requests o Act as a mentor to a team of writers, editors and analysts JD: As Editorial Lead, you will lead the team responsible for shaping and delivering Cognizant’s thought leadership agenda. You’ll guide the creation of compelling, insight-rich content that strengthens Cognizant’s voice in the market and positions us as a leader in technology services—often by writing about emerging technologies, including AI. We’re looking for a strategic editorial leader who is equally comfortable rolling up their sleeves and editing a research report, executive blog or web page, and helping a team of talented editors and writers navigate the challenges of a large, fast-moving organization to deliver top-quality content aligned with the business’s goals. The ideal candidate will be an experienced B2B content marketer and creative problem-solver, able to influence senior stakeholders across the business; apply new technologies and approaches like AI in content creation; develop and leverage content in a variety of media channels, from web and social, to presentations, campaigns, events and advertisements—and measure its success. This is a temp-to-perm leadership role reporting to the head of brand, creative strategy, content and thought leadership—who started at Cognizant as a consultant herself. Leadership & Management • Lead and manage a team of on-staff and contract editors and writers to develop high-impact thought leadership content in a variety of short- and long-form formats. • Set and uphold editorial standards; define and continuously evolve what “good” looks like across different content types. • Maintain and expand the firm’s editorial strategy, ensuring it aligns with Cognizant’s business goals and market positioning. • Mentor and develop team members through coaching, feedback and hands-on guidance. • Allocate resources effectively across projects and content streams to meet timelines and quality benchmarks. • Analyze content performance and use those insights to refine the editorial strategy. • Stay current on technology industry and content trends to ensure Cognizant’s editorial approach remains forward-looking. • Promote the editorial function to senior executives; act as a brand ambassador for Cognizant and Cognizant’s thought leadership. • Create space for innovation, repositioning legacy editorial programs and piloting new ones in response to evolving business needs. Content Development & Editing • Oversee the end-to-end editorial process—from ideation and research to outlining, ghostwriting, editing and production. • Track technology news and Cognizant priorities to proactively develop content ideas. • Guide internal and external writers in producing everything from a web page or infographic to a research report, blog, executive POV or client presentation. • Take the lead on writing high-profile pieces when needed, including both short- and long-form content. • Collaborate with research teams from hypothesis development to publication, helping shape narratives grounded in original data and insight. • Partner with marketing, digital, and design teams to ensure effective distribution and audience engagement. • Ensure all content is accurate, insightful, well-structured, and consistent with Cognizant’s brand and compliance standards. • Understand and apply digital metrics to inform content strategy and optimize performance across platforms. Communication & Collaboration • Serve as a trusted editorial advisor to subject-matter experts and business leaders across the organization. • Continuously educate people across functions and organizational levels on thought leadership standards, personnel and processes. • Use influence and empathy to uphold best practices in thought leadership—even under tight timelines. • Collaborate closely with stakeholders across research, communications, brand, digital, social and executive teams. • Build relationships with external media outlets and industry publications to amplify Cognizant’s voice. • Advocate for editorial excellence in cross-functional settings, ensuring content supports broader business objectives. • Help the team and firm adopt generative AI tools wisely; bring a thoughtful, ethical approach to using AI to scale and strengthen editorial work. Qualifications • 15+ years of experience in business-to-business writing, editing and content strategy, spanning long-form content such as research reports and short-form content, such as executive blogs, web pages, infographics and client presentations. • Proven track record in partnering with research teams on original studies—from hypothesis framing to narrative development to final product. • Prior experience leading editorial or thought leadership programs and managing teams of editors, writers and other contributors at a professional services, consulting or research-driven organization. • Demonstrated ability to influence senior stakeholders and navigate a complex, matrixed organization. • Strong understanding of editorial and brand governance, and comfort operating in regulated or compliance-heavy environments. • Hands-on experience with generative AI tools and a clear editorial philosophy around their integration. • Bachelor’s degree required; advanced degree or research background a plus. • Personable, curious, adaptable—able to operate in ambiguity and unafraid to challenge assumptions in the service of better ideas and content. Thanks & Regards Muskan Harda Team Lead Helix Tech IT Services Muskan.harda@helixtechinc.com Job Type: Contract Pay: $33.35 - $40.17 per hour Work Location: Remote

Lead and mentor a team to create and deliver high-impact thought leadership content across multiple formats, ensuring editorial standards and alignment with business goals. | 15+ years in B2B writing and editing, leadership of editorial teams, experience with research-driven content, stakeholder management, and hands-on use of generative AI tools. | Role: Editorial Lead Location: Remote, however willing to travel 1-2x a quarter to Hudson Yards office (although flexible with amount of travel/ travel costs will be reimbursed) Top Must Have's: o Experience with long form, top line editing o Ability to spot and shape great stories based on unclear business requests o Act as a mentor to a team of writers, editors and analysts JD: As Editorial Lead, you will lead the team responsible for shaping and delivering Cognizant’s thought leadership agenda. You’ll guide the creation of compelling, insight-rich content that strengthens Cognizant’s voice in the market and positions us as a leader in technology services—often by writing about emerging technologies, including AI. We’re looking for a strategic editorial leader who is equally comfortable rolling up their sleeves and editing a research report, executive blog or web page, and helping a team of talented editors and writers navigate the challenges of a large, fast-moving organization to deliver top-quality content aligned with the business’s goals. The ideal candidate will be an experienced B2B content marketer and creative problem-solver, able to influence senior stakeholders across the business; apply new technologies and approaches like AI in content creation; develop and leverage content in a variety of media channels, from web and social, to presentations, campaigns, events and advertisements—and measure its success. This is a temp-to-perm leadership role reporting to the head of brand, creative strategy, content and thought leadership—who started at Cognizant as a consultant herself. Leadership & Management • Lead and manage a team of on-staff and contract editors and writers to develop high-impact thought leadership content in a variety of short- and long-form formats. • Set and uphold editorial standards; define and continuously evolve what “good” looks like across different content types. • Maintain and expand the firm’s editorial strategy, ensuring it aligns with Cognizant’s business goals and market positioning. • Mentor and develop team members through coaching, feedback and hands-on guidance. • Allocate resources effectively across projects and content streams to meet timelines and quality benchmarks. • Analyze content performance and use those insights to refine the editorial strategy. • Stay current on technology industry and content trends to ensure Cognizant’s editorial approach remains forward-looking. • Promote the editorial function to senior executives; act as a brand ambassador for Cognizant and Cognizant’s thought leadership. • Create space for innovation, repositioning legacy editorial programs and piloting new ones in response to evolving business needs. Content Development & Editing • Oversee the end-to-end editorial process—from ideation and research to outlining, ghostwriting, editing and production. • Track technology news and Cognizant priorities to proactively develop content ideas. • Guide internal and external writers in producing everything from a web page or infographic to a research report, blog, executive POV or client presentation. • Take the lead on writing high-profile pieces when needed, including both short- and long-form content. • Collaborate with research teams from hypothesis development to publication, helping shape narratives grounded in original data and insight. • Partner with marketing, digital, and design teams to ensure effective distribution and audience engagement. • Ensure all content is accurate, insightful, well-structured, and consistent with Cognizant’s brand and compliance standards. • Understand and apply digital metrics to inform content strategy and optimize performance across platforms. Communication & Collaboration • Serve as a trusted editorial advisor to subject-matter experts and business leaders across the organization. • Continuously educate people across functions and organizational levels on thought leadership standards, personnel and processes. • Use influence and empathy to uphold best practices in thought leadership—even under tight timelines. • Collaborate closely with stakeholders across research, communications, brand, digital, social and executive teams. • Build relationships with external media outlets and industry publications to amplify Cognizant’s voice. • Advocate for editorial excellence in cross-functional settings, ensuring content supports broader business objectives. • Help the team and firm adopt generative AI tools wisely; bring a thoughtful, ethical approach to using AI to scale and strengthen editorial work. Qualifications • 15+ years of experience in business-to-business writing, editing and content strategy, spanning long-form content such as research reports and short-form content, such as executive blogs, web pages, infographics and client presentations. • Proven track record in partnering with research teams on original studies—from hypothesis framing to narrative development to final product. • Prior experience leading editorial or thought leadership programs and managing teams of editors, writers and other contributors at a professional services, consulting or research-driven organization. • Demonstrated ability to influence senior stakeholders and navigate a complex, matrixed organization. • Strong understanding of editorial and brand governance, and comfort operating in regulated or compliance-heavy environments. • Hands-on experience with generative AI tools and a clear editorial philosophy around their integration. • Bachelor’s degree required; advanced degree or research background a plus. • Personable, curious, adaptable—able to operate in ambiguity and unafraid to challenge assumptions in the service of better ideas and content. Thanks & Regards Muskan Harda Team Lead Helix Tech IT Services Muskan.harda@helixtechinc.com Job Type: Contract Pay: $33.35 - $40.17 per hour Work Location: Remote

Design, configure, and optimize Jira and Confluence environments to support SAP project delivery, including advanced reporting, data governance, and user training. | Requires 5+ years administering Jira and Confluence in enterprise environments, 3+ years SAP project management experience, expertise in Jira dashboards and RICEFW tracking, and strong communication skills. | JIRA Project Manager- 12+ Years Location:- Dearborn Michigan -RemoteMandatory:-Jira & Confluence Administration & Architecture and SAP Project Management SupportJob DescriptionWe are seeking an experienced Jira and Confluence Expert with a strong background in SAP project management to support and optimize our enterprise project delivery framework. This role requires hands-on expertise in Jira architecture, configuration, and data governance, as well as advanced Rich Filter and dashboard development skills. The ideal candidate will be able to design, implement, and maintain roadmaps, release plans, and reporting structures in Jira and Confluence, while ensuring high-quality data management for RICEFW objects and other SAP deliverables. Key Responsibilities • Jira & Confluence Administration & Architecture • · Design, configure, and optimize Jira projects, workflows, custom fields, permissions, and schemes to meet SAP program needs. • · Architect Confluence spaces, templates, and page structures for streamlined project documentation and collaboration. • · Implement governance and standardization to ensure consistent data quality across tools. • SAP Project Management Support • · Understand and manage RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows) object data within Jira to support accurate tracking, reporting, and dependency management. • · Work closely with SAP functional and technical teams to align Jira structures with SAP delivery methodology. • · Identify and resolve data issues or process breakdowns affecting SAP program tracking. • Reporting & Visualization • · Build advanced Rich Filters and interactive dashboards to provide portfolio, program, and team-level insights. • · Create roadmaps, release plans, and sprint overviews in Jira to communicate timelines, dependencies, and status. • · Design reporting structures that enable executive-level and operational views of SAP project delivery. • Data Quality & Process Improvement • · Audit Jira and Confluence data to identify inconsistencies, bad data, and incorrect behaviors. • · Recommend and implement corrective actions to improve tool usage, workflows, and reporting accuracy. • · Train and mentor users on best practices for Jira and Confluence in an SAP program context. Required Skills & Experience · 5+ years administering Jira Software and Confluence in large-scale enterprise environments. · 3+ years of SAP program or project management experience, ideally in ERP transformation projects. · Proven experience designing and implementing Rich Filters, advanced dashboards, and custom reporting in Jira. · Strong knowledge of Jira Roadmaps, release planning, and Agile project tracking. · Hands-on experience managing RICEFW object tracking in Jira or similar tools. · Ability to troubleshoot and correct bad data and improper Jira configurations. · Expertise in Jira workflow design, automation rules, and custom field management. · Excellent communication skills with the ability to translate complex technical configurations into clear business explanations. Preferred Qualifications · Jira/Confluence certification (e.g., Atlassian Certified Jira Administrator, Atlassian Certified Confluence Administrator). · Experience with ScriptRunner, Advanced Roadmaps, or other Jira apps used in SAP environments. · Prior experience working within SAFe, Agile, or hybrid delivery frameworks. · Familiarity with SAP Activate methodology and ERP cutover planning. Soft Skills · Strong analytical and problem-solving abilities. · Ability to work collaboratively across functional and technical teams. · Detail-oriented with a focus on data integrity and process improvement. · Comfortable influencing stakeholders at all levels of the organization. Thanks & Regards Muskan Harda Team Lead Helix Tech IT Services Muskan.harda@helixtechinc.com Job Type: Contract Pay: $103,915.23 - $125,145.22 per year Work Location: Remote