20 open positions available
Own and manage the configuration, security, and data integrity of the Workday platform's core modules, ensuring stability and scalability. | Deep experience with Workday Core HCM, Benefits, Security, and enterprise-scale HR systems, with a focus on configuration, governance, and long-term platform health. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference This role is the foundation of HealthEquity’s Workday platform. As the Sr Workday Tech Lead – Core HCM, Benefits & Security, you will own the core configuration, data model, and security framework that every People process depends on. This is not a “keep the lights on” role. It’s an opportunity to shape the long‑term health, stability, and scalability of an enterprise Workday ecosystem at a moment of significant transformation. You will serve as the platform steward for Core HCM, Benefits, and Workday Security—ensuring worker data integrity, clean lifecycle processes, appropriate access, and durable configuration that can support growth and increasingly sophisticated People programs. Your decisions will critically determine whether the platform remains trusted, auditable, and resilient over time. This role requires someone who can operate deep in the technical details while also pulling back to see the system as a whole. You’ll be expected to identify downstream impacts, push back on short‑term or requirements‑driven decisions that introduce risk, and help guide the organization toward solutions that protect the platform long after go‑live. Success here means Workday remains a stable system of record, not a fragile patchwork of fixes. What you’ll be doing Own the end‑to‑end stewardship of Core HCM, Benefits, and foundational Security within Workday Serve as the primary domain owner for foundational configuration, with accountability for durability, consistency, and long‑term maintainability Act as a platform‑level thinker, proactively identifying cross‑module impacts, dependencies, and risks before changes are deployed Translate People program goals into well‑governed, scalable Workday solutions, rather than point‑in‑time fixes Own the Workday worker data model and lifecycle events (hire, change, leave, termination), ensuring accuracy and integrity across the platform Design, configure, test, and deploy enhancements affecting foundational Workday functionality Own Workday security configuration, balancing usability with compliance, auditability, and data protection Oversee Benefits configuration and integrations, ensuring clean enrollment logic, accurate downstream data, and smooth annual cycles Establish and maintain operational and foundational reporting that People teams can trust Partner closely with other People Technology domain owners to ensure the platform functions as one cohesive system, not siloed modules Work with People Service Delivery to ensure clear support models, escalation paths, and feedback loops Monitor platform health, Workday releases, and user feedback to proactively manage risk and opportunity Uphold People Technology standards and governance, helping prevent configuration drift and technical debt What you’ll need to be successful Bachelor’s degree or equivalent experience in HR, Information Systems, Business, or a related field Hands‑on experience configuring and owning Workday Core HCM (this role requires real depth) Experience partnering with functional leaders to deliver enterprise‑scale, technology‑enabled People programs Strong command of Workday Core HCM data structures, business processes, and cross‑module dependencies Experience designing and maintaining role‑based Workday security models Experience owning a Workday domain post‑implementation, not just during go‑live Ability to clearly assess and articulate upstream and downstream impacts of configuration and release changes A systems and platform mindset—you think beyond the immediate request to long‑term implications Comfort pushing back when decisions introduce risk, rework, or long‑term instability Strong judgment around governance, compliance, and data integrity without becoming overly rigid Clear, confident communicator who can influence without authority Comfortable operating in an evolving, outcome‑focused environment Workday Core HCM certification preferred Additional Workday certifications (Benefits, Security) preferred #LI-Remote This is a remote position. Salary Range $104500.00 To $136,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Owns and manages the configuration, testing, and continuous improvement of Workday TMX features to ensure a seamless employee experience. | Requires hands-on experience with Workday TMX features, supporting testing and release readiness, and a background in HR systems or platform configuration. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference This role exists to make sure Workday actually works for people. As the Workday Experience Lead – People Technology, you will own how team members experience Workday end‑to‑end—from Journeys and guidance to notifications, help content, and in‑product support. Your work will determine whether People programs feel intuitive and cohesive, or fragmented and frustrating. This is not a content role. It’s not a pure UX role. And it’s not a QA role. This is a platform ownership role for someone who understands that even the best‑designed People programs fail if the experience layer is unclear, inconsistently tested, or disconnected from how the system actually behaves. You will be the steward of the Workday experience layer and the person responsible for ensuring that changes across the platform are validated through a real employee and manager lens before they ever reach production. What you’ll do Own hands‑on configuration and long‑term stewardship of Workday TMX (Teammate Experience) capabilities, including Journeys, Help, Knowledge Base, Inbox tasks, notifications, and in‑product guidance Serve as the experience owner across the Workday platform, ensuring People processes feel intentional, consistent, and easy to navigate Partner closely with domain owners and People COEs to translate program intent into clear, guided, experience‑led solutions Evaluate how employees and managers actually move through Workday processes—and proactively recommend improvements based on real behavior, not theory Own platform‑wide testing standards and coordination, with a focus on experience readiness—not just functional correctness Establish consistent approaches to testing documentation, regression readiness, and validation through an experience lens Coordinate testing efforts across People Technology domains, including organizing testing cycles, supporting business testers, and synthesizing feedback Identify and escalate downstream and cross‑domain experience risks before changes are released Partner with release and upgrade efforts to assess TMX impact and validate experience readiness Work closely with People Service Delivery to ensure guidance and Journeys reduce avoidable friction and support tickets Monitor adoption patterns, user feedback, and support trends to drive continuous experience improvement Maintain clear documentation for TMX configuration decisions, testing standards, and experience patterns Contribute to People Technology standards, governance, and long‑term platform maturity What you’ll need to be successful Hands‑on experience configuring Workday TMX (Teammate Experience) features such as Journeys, Help, Knowledge Base, and guidance Experience supporting testing, UAT, release readiness, or QA in enterprise platforms Background in People systems, HRIS, platform delivery, or adjacent experience‑focused roles Strong intuition for how employees and managers experience Workday across journeys, tasks, and touchpoints Ability to think holistically about experience while still executing detailed configuration work Comfort operating in a consultative role, advising others on experience and testing implications Strong organization and coordination skills—especially in multi‑domain testing and readiness efforts Ability to spot patterns, risks, and friction points before they become issues Clear communicator with strong documentation discipline Curiosity about how systems, content, process, and experience intersect Willingness to push back when changes introduce confusion, inconsistency, or avoidable support burden Experience owning experience or testing standards post‑implementation (not just during go‑live) Workday certification(s) related to HCM, or platform configuration #LI-Remote This is a remote position. Salary Range $87,500.00 To $111,500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Design, develop, test, and maintain high-quality software solutions primarily using Microsoft Azure and Python technologies. | Bachelor's degree with 6+ years software development experience including 3+ years Python and substantial Azure platform experience. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With moderate supervision from Software Engineering leadership, this position is responsible for building and implementing creative and effective software solutions for our customers. Software Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platform. What you’ll be doing Design, develop and deliver high-quality software solutions applying the required specialized knowledge, skills, and abilities discussed below. Analyze and select appropriate technology solutions that are scalable, efficient, and secure, while following company and industry standard processes. Write and implement efficient code that meets stated requirements while adhering to company, compliance, and security standards. Own quality with a “shift-left” testing approach, including implementing automated testing, and partner with other teammates in support of testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. Perform work in collaborative agile environment with others including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. Maintain and grow technical skills, knowledge and currency via online, printed or in person training and seminars. Collaborate with peers via formal and informal channels such as Guilds. What you will need to be successful Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience. Minimum 6 years experience in software development with specific experience in the Microsoft technology stack. At least 3 years of professional experience in Python development Substantial experience developing applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Event Grid, Azure Key Vault, and Azure SQL Substantial experience with Azure DevOps Services for automated lifecycle management and Git source code version control system Hands-on experience with Databricks / Apache Spark for large-scale data processing. Experience working with MongoDB, including schema design, indexing, and query optimization. Experience using Microsoft software products including .NET, .NET Core, C#, and Microsoft SQL Server Experience with HTML, CSS, JavaScript, Angular and Open API/Swagger Experience with code productivity, diagnostic, quality and testing tools (ReSharper, Code Rush, NCrunch, Splunk, Dynatrace) IAM (Identity Access Management) Familiarity with using secure software development practices for strengthening application security and compliance. Familiarity with using secure software development practices for strengthening application security and compliance. Customer service focus Salary Range $92000.00 To $1117,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Own and evolve the Talent and Performance domains within Workday, partnering with HR and leadership to design, configure, and optimize the platform. | Experience configuring Workday Talent and/or Compensation modules, partnering with HR teams, and owning platform evolution. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference This is a rare opportunity to own and shape the future of Talent and Performance at HealthEquity. We are fundamentally re‑architecting how People programs are designed and delivered. As the Sr Workday Tech Lead – Talent & Performance, you will be the strategic owner and hands‑on builder for Performance, Goals, Succession, Skills, and performance‑related Compensation enablement within Workday. You will sit at the intersection of Talent strategy and platform execution, ensuring our most critical People programs are designed with technology in mind from day one—not retrofitted later. This role exists because our Talent programs are among the People Team’s biggest long‑term bets. We are looking for someone who doesn’t just configure Workday, but who thinks like a platform owner—someone who understands how today’s design decisions affect scalability, data integrity, user experience, and future capability years down the road. You will partner deeply with Talent and Total Rewards COEs and People leadership, engaging early in program design to shape initiatives before they hit the system. You’ll bring strong Workday judgment into conversations where performance outcomes, talent decisions, and compensation processes intersect—helping leaders understand what’s possible, what’s risky, and how to build solutions that last. Success in this role means Workday enables our Talent strategy rather than constraining it. It means our performance and talent programs are trusted, adopted, and able to evolve without constant rework. What you’ll be doing Own the strategic evolution and end‑to‑end delivery of Performance, Goals, Succession, Skills, and performance‑related Compensation domains within Workday Act as the primary technology thought partner to Talent and Total Rewards COEs, engaging early in program design to influence direction—not just execution Translate Talent and Rewards strategy into durable, well‑governed Workday solutions that balance experience, compliance, and long‑term platform health Lead the design, configuration, testing, and deployment of Talent and Compensation functionality with a clear owner mindset Bring a product and platform lens to decisions—anticipating downstream impacts, cross‑module dependencies, and future use cases Proactively identify opportunities to leverage existing and emerging Workday capabilities to strengthen Talent and Performance programs Own the intersection of performance outcomes and compensation enablement, partnering closely with Total Rewards while not owning pay philosophy Ensure Talent configuration integrates cleanly with Core HCM, Reporting, and TMX (experience) layers Push back thoughtfully when short‑term program decisions introduce long‑term risk, rework, or technical debt Partner with other People Technology domain owners to deliver a cohesive, end‑to‑end platform experience Monitor platform health, adoption, and feedback to guide continuous improvement Help define and uphold People Technology standards and governance as the platform continues to mature What you will need to be successful Hands‑on experience configuring Workday Talent and/or Compensation modules (this is an owner‑builder role) Experience partnering with Talent COEs, Total Rewards, or People leadership on enterprise‑scale programs Strong systems and product‑thinking mindset—you think beyond the immediate request to the full platform impact Demonstrated ability to own a domain, not just execute tickets or requirements Comfort influencing upstream program design while staying grounded in execution realities Ability to articulate tradeoffs, risks, and lessons learned from prior Workday implementations or major platform changes Strong judgment around when to customize and when not to, with an eye toward long‑term maintainability Confidence collaborating in a remote environment, building trust and momentum without relying on proximity Clear communicator who can engage credibly with senior leaders and COE partners Experience balancing hands‑on configuration with strategic ownership Experience owning post‑implementation evolution of Workday modules (not just go‑lives) Workday Talent and/or Compensation certification preferred Additional Workday certifications (Performance, Succession, Skills) preferred #LI-Remote This is a remote position. Salary Range $104,500.00 To $136,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Define value propositions, execute go-to-market campaigns, and optimize user journeys to increase product adoption and engagement. | 5+ years in digital or product marketing with experience in driving digital adoption, analytics proficiency, and collaboration with technical teams. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference At HealthEquity, you’ll help millions of members confidently manage their health and financial wellbeing. As a Product Marketing Manager, you’ll drive awareness, activation, and conversion for key product lines within the member portal and mobile app—ensuring members not only discover but also adopt and engage with HealthEquity’s digital tools. You’ll play a pivotal role in creating a smarter, simpler experience that empowers members to Save, Spend, and Invest in their health with confidence. What you’ll be doing Strategy & Messaging Define value propositions, positioning, and messaging for your assigned product line(s), ensuring consistency across portal, app, and partner channels. Map member journeys and identify key funnel stages where targeted campaigns can drive adoption. Collaborate with Product, Marketing, Technology, and Business Experience teams to integrate messaging seamlessly across digital touchpoints. Digital Activation & Conversion Build and execute go-to-market campaigns that increase awareness and adoption of the product within the portal and mobile app. Develop and optimize channel strategies (email, push, in-app, SEO, paid) to drive engagement and conversion. Design and analyze experiments (A/B and journey testing) to improve conversion and reduce drop-off. Partner with broader Marketing (B2B, Consumer Engagement, Marketing Operations) and teams to align activation strategies across channels. Measurement & Optimization Define Marketing KPIs for your product line(s) that inform dashboards in partnership with Product and Analytics teams. Collaborate with Product and Technology to implement event tracking, attribution models, UTM structures, and deep linking. Diagnose funnel bottlenecks and implement optimizations to increase adoption and repeat use. Report on campaign ROI and provide actionable insights to leadership and cross-functional partners. What you will need to be successful Must-haves 5+ years of experience in product, growth, or digital marketing with a focus on driving adoption of digital products within a broader ecosystem. Proven ability to build messaging and activation strategies that move users through a digital funnel (awareness → adoption → conversion → engagement). Strong analytics mindset with experience defining funnel KPIs, interpreting dashboards, and running experiments. Proficiency with marketing and analytics tools such as Braze/Iterable, Branch/AppsFlyer/Adjust, GA4, Mixpanel, or Amplitude. Comfort collaborating with technical teams to implement measurement frameworks and optimize user journeys. Excellent communication and cross-functional collaboration skills. Preferred Experience in healthcare, fintech, or other regulated industries. Background in B2B2C digital adoption. Hands-on experience with mobile/web SDKs, attribution, and deep linking. Success metrics Increased awareness of product line among eligible members. Higher conversion rates from awareness → adoption. Reduced drop-off across key funnel stages. Growth in engagement and attributable ROI from campaigns. #LI-Remote This is a remote position. Salary Range $87500.00 To $111500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Designing, implementing, and optimizing virtual and remote work experiences and programs to enhance engagement and connection across a distributed workforce. | 7-10 years of experience in people or workplace experience management, supporting fully remote organizations, with proven ability to execute virtual programs and manage digital collaboration platforms. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference We’re looking for a Remote Experience Manager to help bring HealthEquity’s remote teammate experience to life. This is an individual-contributor role focused on designing, building, delivering, and continuously improving the programs, frameworks, and virtual experiences that support a fully distributed workforce. This role ensures that every interaction—onboarding, engagement, communication, and support—feels seamless, inclusive, and human in primarily a fully remote environment. This role will implement and operationalize defined strategy through clear norms, scalable programs, data, and thoughtful virtual experiences that support connection, engagement, and day-to-day effectiveness for teammates working remotely across the country. What you’ll be doing Execute HealthEquity’s remote teammate experience initiative – based on strategy and direction set by People Experience leadership – to strengthen connection, alignment to mission and values, and engagement across a fully distributed workforce. Create and maintain repeatable playbooks, toolkits, workflows, and templates for virtual experiences and remote engagement (onboarding, engagement, retention, offboarding). Serve as the primary advocate for remote experience needs across the organization Build and optimize remote work frameworks and norms, such as best practices for meetings, collaboration guidelines, and teammate experience standards to support remote collaboration and engagement. Own the day-to-day management and operation of the digital workplace and social intranet (Workvivo). Implement engagement and culture campaigns through the digital workplace to support enterprise communication and connection goals. Plan and deliver virtual events and experiences, including enterprise programs such as a teammate development week and virtual recognition moments. Partner with Learning & Development, Recognition, and People partners to support aligned virtual programming. Track and report on engagement, adoption, and participation metrics for remote and virtual programs. Gather, analyze and apply teammate feedback and data to continuously improve execution and experience quality. Serve as a practical resource for leaders and teams on effective remote collaboration and virtual engagement practices. Collaborate with in-person experience and People programs partners to ensure a cohesive end-to-end teammate experience. Identify risks to experience and quality and proactively implement solutions Stay current on remote work best practices, tools, and trends What you will need to be successful Bachelor’s degree in Human Resources, Organizational Development, Business, or related field preferred. 7–10 years of experience in People or workplace experience management, HR programs, engagement, or related fields. Hands-on experience working in and supporting a fully remote or distributed organization. Proven experience executing and scaling virtual or remote programs within an established People strategy. Experience managing and optimizing digital workplace or collaboration platforms (Workvivo or similar). Strong organizational and project management skills with a high attention to detail. Comfort using data and teammate insights to inform improvements and reporting. Excellent written and verbal communication skills. Experience supporting enterprise virtual events and programs that drive engagement and connection in a remote or distributed environment. Ability to partner cross-functionally and execute effectively within defined direction. Creative, thoughtful, and execution-focused. #LI-Remote This is a remote position. Salary Range $100,000 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Design and operate cryptographic services, implement encryption/tokenization, guide teams on security best practices, and lead risk assessments for data security. | Extensive hands-on experience with cryptographic tools, database security, cloud expertise (Azure preferred), and security frameworks like NIST and ISO. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference At HealthEquity, our mission is to save and improve lives by empowering healthcare consumers. To do that well, we protect member and partner data with care, craft, and modern engineering. Join a small, senior team building a greenfield data protection program with full executive support. You will design and ship security controls that scale across petabyte-level data and dozens of platforms, all while partnering closely with developers, DBAs, and architects. What you’ll be doing Cryptography Specialist: Deep hands-on experience with key management, HSMs, certificate lifecycle, and enterprise vaulting. Comfortable with products such as HashiCorp Vault or Thales, and with performance tradeoffs in real production systems Database and Product Security Engineer: Strong background in database development or administration and application development. Skilled at implementing encryption or tokenization end to end and coaching teams through integration and troubleshooting. Design, build, and operate cryptographic services to protect data at rest and in use across databases, file shares, and applications Implement encryption, tokenization, and secrets management patterns, integrating them into app and data pipelines with minimal friction Guide engineering teams through connection string updates, certificate-based authentication, HSM-backed key operations, and column-level encryption Establish reference implementations, SDKs, and runbooks that make secure-by-default the easiest path for product and data teams Evaluate and integrate data discovery and classification tooling to find and reduce exposure of sensitive data across diverse environments Lead security risk assessments for on-prem and cloud data services and translate findings into pragmatic, measurable engineering work Instrument and publish program metrics and dashboards that show adoption, coverage, and control effectiveness for senior leadership Present recommendations clearly to senior leaders and mentor engineers and DBAs on best practices Contribute to security as a service, offering patterns, paved roads, and consultative guidance to partner teams What you will need to be successful Bachelor’s degree in Computer Science, Information Systems, or a related technical field — or equivalent hands-on experience. 6+ years in security or platform engineering with proven success delivering data protection solutions at scale across both legacy and cloud environments. Practical experience implementing encryption or tokenization for production applications and databases, including managing performance and latency trade-offs. Hands-on with some the following: HashiCorp Vault, Thales, HSMs, certificate-based authentication, mTLS, Secrets management, FPE, and tokenization Strong database expertise in SQL Server, MySQL, or Oracle Expertise in at least one modern language (C# or Java) Scripting with PowerShell or Python Azure expertise, including secure use of cloud-native services and identity; familiarity with column-level encryption and key rotation. Security Framework Knowledge with NIST CSF, ISO 27001, and CIS Controls, applied pragmatically to engineering decisions. Excellent communication and influencing skills — able to partner effectively with DBAs, developers, architects, and senior leaders. Certifications CISSP, CISM, CCSP, or OSCP are valued but not required. We prioritize hands-on impact over badges. Nice to Haves Experience building BI dashboards for program metrics (Power BI or Tableau) Agile/Scrum experience Consulting or advisory background. #LI-Remote This is a remote position. Salary Range $109,500.00 To $155,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Design and operate cryptographic services, implement encryption/tokenization, guide teams on security best practices, and evaluate data security tools. | Deep hands-on experience with key management, cryptographic products, database security, and cloud-native security, along with strong scripting and communication skills. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference At HealthEquity, our mission is to save and improve lives by empowering healthcare consumers. To do that well, we protect member and partner data with care, craft, and modern engineering. Join a small, senior team building a greenfield data protection program with full executive support. You will design and ship security controls that scale across petabyte-level data and dozens of platforms, all while partnering closely with developers, DBAs, and architects. What you’ll be doing Cryptography Specialist: Deep hands-on experience with key management, HSMs, certificate lifecycle, and enterprise vaulting. Comfortable with products such as HashiCorp Vault or Thales, and with performance tradeoffs in real production systems Database and Product Security Engineer: Strong background in database development or administration and application development. Skilled at implementing encryption or tokenization end to end and coaching teams through integration and troubleshooting. Design, build, and operate cryptographic services to protect data at rest and in use across databases, file shares, and applications Implement encryption, tokenization, and secrets management patterns, integrating them into app and data pipelines with minimal friction Guide engineering teams through connection string updates, certificate-based authentication, HSM-backed key operations, and column-level encryption Establish reference implementations, SDKs, and runbooks that make secure-by-default the easiest path for product and data teams Evaluate and integrate data discovery and classification tooling to find and reduce exposure of sensitive data across diverse environments Lead security risk assessments for on-prem and cloud data services and translate findings into pragmatic, measurable engineering work Instrument and publish program metrics and dashboards that show adoption, coverage, and control effectiveness for senior leadership Present recommendations clearly to senior leaders and mentor engineers and DBAs on best practices Contribute to security as a service, offering patterns, paved roads, and consultative guidance to partner teams What you will need to be successful Bachelor’s degree in Computer Science, Information Systems, or a related technical field — or equivalent hands-on experience. 6+ years in security or platform engineering with proven success delivering data protection solutions at scale across both legacy and cloud environments. Practical experience implementing encryption or tokenization for production applications and databases, including managing performance and latency trade-offs. Hands-on with some the following: HashiCorp Vault, Thales, HSMs, certificate-based authentication, mTLS, Secrets management, FPE, and tokenization Strong database expertise in SQL Server, MySQL, or Oracle Expertise in at least one modern language (C# or Java) Scripting with PowerShell or Python Azure expertise, including secure use of cloud-native services and identity; familiarity with column-level encryption and key rotation. Security Framework Knowledge with NIST CSF, ISO 27001, and CIS Controls, applied pragmatically to engineering decisions. Excellent communication and influencing skills — able to partner effectively with DBAs, developers, architects, and senior leaders. Certifications CISSP, CISM, CCSP, or OSCP are valued but not required. We prioritize hands-on impact over badges. Nice to Haves Experience building BI dashboards for program metrics (Power BI or Tableau) Agile/Scrum experience Consulting or advisory background. #LI-Remote This is a remote position. Salary Range $109,500.00 To $155,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Manage client relationships, resolve issues, and oversee operational functions for healthcare benefits clients. | Requires 5+ years in benefits or financial services, strong customer service skills, and proficiency with business software; your experience does not meet these core requirements. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With general direction and considerable latitude for independent judgment and discretion, the Cobra Service Delivery Manager is the primary point of contact for assigned client accounts. The Cobra Service Delivery Manager manages inquiries regarding the administration of HealthEquity’s products. They are responsible for building trust and rapport with our valued clients. They support day-to-day operational functions. Their goal is to help clients understand the products and services offered to their employees. Additionally, the Cobra Service Delivery Manager will improve client loyalty through flawless execution. This role engages clients from onboarding through ongoing service management. What you’ll be doing Services and owns relationship for clients with lower to moderate levels of complexity and size. (500+ Benefit Eligibles) Own the process and outcomes for resolving client issues. Takes full ownership to manage and resolve client issues ranging from simple to moderate. Leverages existing processes, escalates when needed, ensures issue closure. Lead regular client meetings and maintain action logs. May own project plans to manage low to moderate complex projects. Oversee file processing and account activities to ensure client satisfaction and SLA adherence. Responsible for client documentation and to provide internal teams with client specific processes, procedures, and alerts. Lead annual review meetings (onsite as needed). Advocate client needs and requests with internal stakeholders. Educate clients on the tools and resources available on HealthEquity’s systems. Assists client in understanding their plan design options, the impacts of those decisions to HealthEquity’s administration of the client’s plan(s) and the impact to their employees and the resulting member experience. Explains HealthEquity’s administrative capabilities as a result of these decisions, including claims adjudication and payment; debit card functionality; payroll, enrollment and eligibility file interactions; carrier integrations; compliance changes, etc What you will need to be successful Knowledge of healthcare plans, banking, the CDHP – Consumer Directed Health Plan – industry or a closely related field as normally obtained through the completion of a High School Diploma / Bachelor’s Degree. 5+ years experience in benefits/financial services roles or direct business to business service experience. A strong customer service orientation is essential. Able to communicate, present and influence credibly and effectively at all levels of internal and external organizations. Tailor communications to the targeted audience. Well organized and detail attentive in both quality and accuracy. Strong work ethic and able to handle a workload of 15+ highly complex clients. Demonstrate effective meeting management and presentation skills. Proven track record of success leading enterprise size clients through leadership and exceptional service. Adept at developing and maintain relationships. Able to operate independently with minimal supervision. Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. Salesforce and project management experience is highly desired. #LI-Remote This is a remote position Salary Range $57500.00 To $86000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Design, develop, and maintain enterprise-scale software solutions, mentor team members, and ensure secure, scalable, and efficient code. | 8+ years of software development experience, expertise in Microsoft Azure, .NET, C#, SQL Server, and front-end technologies like Angular and Open API/Swagger. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With limited supervision from Software Engineering leadership, the Senior Software Engineer is responsible for building and implementing creative and effective software solutions for our customers. Senior Software Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platforms. Senior Software Engineers also play an important technical leadership and mentorship role within the Software Engineering organization. What you’ll be doing Design, develop and deliver high-quality software solutions at a specialist level within one or more business domains applying the required specialized knowledge, skills, and abilities discussed below. Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure and following company and industry standard processes. Evaluate solutions and vendors and make recommendations as necessary. Write and implement efficient code that meets stated business requirements while adhering to company, compliance, and security standards. Mentor Software Engineers through design reviews, code reviews, coaching, and training opportunities. Serve as a lead technical contributor to the efforts of development teams, including complex project work that involves multiple internal and external team members. Understand and apply agile best practices, with a “shift-left” testing approach, including implementing automated testing and various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. Troubleshoot, debug and provide root cause for the most complex incidents and experiences, helping the team learn from and avoid similar issues in the future Determine and lead process improvements. Deliver solutions in a collaborative, agile environment with others, including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. Collaborate, contribute to and mentor peers via formal and informal channels such as Guilds and peer group organizations. What you will need to be successful 8+ years’ experience in software development with broad experiencing designing, programming and implementing large information systems, and with specific experience in the Microsoft technology stack. Demonstrated expertise developing enterprise-scale applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Cache for Redis, Azure Event Grid, Azure Key Vault, and Azure SQL Expert-level knowledge of secure software development practices Experience with Azure DevOps Services for automated lifecycle management and Git source code version control system Experience with code productivity, diagnostic, quality, and testing tools (ReSharper, Code Rush, NCrunch, Splunk, Dynatrace) Deep skills using Microsoft software products including .NET, .NET Core, C#, and Microsoft SQL Server Expert-level skills in HTML, CSS, JavaScript, Angular and Open API/Swagger Excellent written and verbal communication skills, including creation and presentation of technical documentation to peers and leadership Expert analytical and problem-solving skills with ability to provide in-depth evaluation and analysis of unique complex technological issues. Customer service focus Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience #LI-Remote This is a remote position. Salary Range $115000.00 To $149500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Support the review and completion of security questionnaires and contracts, and develop knowledge of security policies and controls. | Experience with security assessments, understanding of security frameworks, and strong organizational skills. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference Help shape the future of HealthEquity’s security, privacy, and compliance landscape in a role designed for someone who is early in their career and eager to learn. This position offers rare visibility across Security, Privacy, Legal, and Compliance and is a strong fit for someone who thrives in a remote environment, takes initiative, asks questions, and collaborates well virtually. You will begin by mastering client security questionnaires, and contract reviews. These responsibilities build deep foundational knowledge of our policies, controls, and security posture. As you grow, you will expand into broader GRC, and continuous improvement initiatives that help mature HealthEquity’s overall governance program. What We’re Looking For • Someone who thrives in a remote environment and collaborates proactively.• A natural question‑asker who seeks clarity early and communicates well in virtual channels.• Strong attention to detail with a willingness to learn complex subject matter.• Clear written and verbal communication, especially when responding to client security inquiries.• Dependability, organization, and comfort managing multiple incoming requests.• Interest in how security controls, audits, and risk processes work in a regulated environment.• Ability to work with both technical and non‑technical partners.• A customer‑service mindset focused on accuracy, timeliness, and transparency. What you’ll be doing This Year’s Responsibilities The core areas you will support during your first year as you build deep subject matter knowledge:• Support the intake, review, and completion of client security questionnaires and assessments.• Support contract reviews by coordinating with Privacy, Security, Legal, and Compliance and learning how to identify risks, missing terms, and required redlines.• Develop strong working knowledge of HealthEquity’s security policies, standards, and controls so you can confidently and accurately respond to client inquiries. You will also collaborate closely with your team, ask questions early and often, and grow comfortable working in a fast‑paced remote environment using virtual tools like Teams, email, and shared workspaces. Once You Grow Into the Role As you gain mastery in questionnaires, contracts, and our security landscape, you will take on additional responsibilities that support broader GRC maturity:• Organize and validate evidence for external audits and certifications such as SOC 2, HITRUST, PCI, HIPAA, or FedRAMP.• Assist with internal control reviews and risk assessments by documenting gaps and identifying improvement opportunities.• Support maintenance and update security control inventories, mappings, and evidence repositories.• Partner with control owners across Security, IT, and Compliance to ensure timely and complete audit responses.• Support tracking of remediation items, control testing cycles, and continuous monitoring activities.• Contribute to standard operating procedures, process documentation, and repeatable GRC playbooks.• Help create awareness, training materials, and guidance for internal teams and client‑facing groups. What you will need to be successful • Bachelor’s degree preferred but not required. Related degrees may include Information Security, Cybersecurity, Computer Science, Information Systems, Information Technology, Management Information Systems, Data Analytics, Business with an IT or Security focus, or any other technical or analytical field.• One year of professional experience preferred, including internships or entry‑level roles.• Experience with security questionnaires, audits, or compliance work is helpful but not required.• Exposure to frameworks such as SOC 2, HITRUST, NIST CSF, PCI, or HIPAA is a plus.• Foundational understanding of information security or interest in developing it quickly.• Strong documentation, organization, and follow‑through.• Familiarity with cloud environments or control frameworks is helpful.• Experience with tools like Archer, Drata, Vanta, or ServiceNow GRC is a plus but not required.• One foundational certification such as CompTIA Security+, CC, or ISO 27001 Foundations is required within 12 months.• Additional certifications such as CISA, CRISC, CGRC, or CCSFP are a plus. #LI-Remote This is a remote position. Salary Range $36.30 To $46.15 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Selling health savings and consumer benefits products to employers and brokers, developing relationships, and supporting sales efforts. | Experience in healthcare or employee benefits sales, knowledge of HSA/CDB products, and established broker relationships. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview The Regional Sales Executive is responsible for selling HealthEquity’s core products in a defined region. This is inclusive of prospect identification, pipeline development and contract closing for distribution into HealthEquity’s current partner base and direct to employers. This role supports small, medium, and large groups (251 to 3,500 US Based Employees). Additional tasks include sales presentations attending / leading conferences, Partner trainings, and cultivating producing relationships with brokers, partners, and employers in their assigned region. This role typically reports to an Associate Vice President (AVP) Regional Sales. This roles assigned region is TN, AL, MS, LA and AR. It is preferred the applicant is in the TN area and/or Northern Alabama. What you’ll be doing Drives sales growth by collaborating with partners, brokers, and employers in an assigned territory. Support enablement of our partners’ sales and account management personnel on the HealthEquity Solution. Develop support materials for partners, brokers, and employers to use when presenting the solution to the market. Collaborate with marketing and account management to create and maintain the Sales website. Plan and participate in territory seminars and webinars Have the specific knowledge around Health Savings Account (HSA), Consumer Director Benefits (CDB) accounts, COBRA, Wellness Products and the internal processes that HealthEquity uses to administer the various accounts. Cultivate and grow broker relationships within the territory to explain joint HSA/CDB solutions. Work collaboratively with internal cross-functional teams. Serve as the Subject Matter Expert (SME) on HSA/CDB in sales meetings with partners. Attend open enrollment meeting to increase HSA / CDB adoption as appropriate. Support responses to RFPs, coordinating with the AVP Regional Sales and RFP team as appropriate. Work with AVP to identify key employer prospects with US based employees. Present at finalist meetings to prospects. Identify, attend, and lead sales and marketing efforts at regional conferences and associate meetings. Create track and maintain a strategic plan and update internal systems for proper reporting, including but not limited to SalesForce CRM, as well as Outreach for Sequences and Gong for recorded call What you will need to be successful Highly Desired Experience: Documented history of successful sales and/or account management, both over the phone and face-to-face. Sales experience with health, group, life, disability, or ancillary insurance products. Established relationships with brokers and general managing agents in key markets. Direct sales experience with CDHP/CDB and HSA products. Comprehensive knowledge of HSA, HRA, FSA, commuter, COBRA, 401k, and wellness products. Bachelor's degree from an accredited college or university, with a strong preference for knowledge of the healthcare and employee benefits industry or a closely related field. 3+ years of experience in the employee benefits and healthcare industry, demonstrating the ability and skill to proficiently sell Health Savings Accounts (HSAs) and other Consumer Directed Benefits (CDBs). Demonstrated commitment to exceptional customer service. Proven adaptability to evolving business demands and market changes. Exceptional interpersonal skills for building and maintaining relationships. A strong track record of achieving and exceeding sales targets. Ability to effectively train and enable health plan sales and account management teams on the HealthEquity solution. Capacity to strategically engage with top brokers and benefit consultants within an assigned territory. Experience as a broker or consultant and/or strategically selling to brokers and/or consultants. Strong work ethic, effective time management, and clear personal communication skills. Commitment to continuous learning and staying abreast of industry trends. Excellent oral and written communication and presentation skills. Robust negotiation skills to secure favorable outcomes. Hold active insurance license and life / health field, desired Travel requirement: Overnight travel, up to 50% of the time Compensation Structure: Base salary (range noted below) plus monthly commissions paid through our Sales Incentive Program (SIP) Salary Range $79500.00 To $103000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position is also eligible for additional sales incentive commissions, and details regarding these additional sales incentive commissions will be provided after hire. This position will further be eligible for a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Design and implement fraud detection strategies, analyze large datasets for fraud patterns, and collaborate with cross-functional teams. | Requires 5+ years in fraud risk management, advanced SQL, data mining, and programming skills in Python or R, with experience in big data platforms and fraud detection technologies. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Senior Fraud Data Analyst is responsible for designing and executing advanced fraud prevention strategies across digital, voice, and card channels. This role leverages data mining techniques, SQL-based querying, and predictive analytics to identify fraud patterns, assess risks, and develop proactive solutions. You will work with large-scale datasets and collaborate with cross-functional teams to deploy cutting-edge fraud detection systems. Additionally, you will review accounts, behaviors, and trends and provide fraud industry guidance and best practices. What you’ll be doing Lead the development, implementation, and optimization of fraud detection strategies using advanced analytics Perform data mining and statistical analysis on large, complex datasets to uncover hidden fraud patterns and anomalies. Design and optimize SQL queries for fraud detection workflows, ensuring efficient data retrieval and processing. Create and present fraud-related dashboards and reports to senior leadership, providing actionable insights. Collaborate with risk, technology, product, and compliance teams to integrate fraud strategies across all areas of the business. Conduct root cause analyses of fraud incidents and recommend future-proof solutions. Stay current with emerging fraud schemes, regulatory changes, and industry best practices. Mentor and coach junior analysts, fostering technical growth and continuous learning. Assist with managing relationships with external vendors for fraud detection tools and technologies. Support fraud investigations, ensuring compliance with legal and regulatory requirements. What you will need to be successful Bachelor’s degree in finance, economics, data analytics, computer science, or a related field (Master’s degree preferred). 5+ years of experience in fraud risk management, fraud detection, or financial crime strategy. Advanced proficiency in SQL for complex querying, data manipulation, and performance optimization. Expertise in data mining techniques, predictive modeling, and anomaly detection algorithms. Strong programming skills in Python or R for data analysis and machine learning. Experience with big data platforms (e.g., Hadoop, Spark) and cloud-based analytics environments. Familiarity with fraud detection technologies, including rule-based systems, machine learning, and AI-driven solutions. Ability to analyze and interpret user behavior data to design low-friction fraud prevention measures. Experience working with cross-functional teams and managing complex projects. Excellent communication and presentation skills for both technical and non-technical audiences. Strong leadership skills with experience mentoring junior team members. Knowledge of financial services industry regulations and best practices for fraud management. Experience with fraud risk management in high-volume, transactional environments. Familiarity with fraud detection systems and decision engines. CFE certification preferred. Technical certifications (e.g., SQL, Certified Analytics Professional) are a plus. #LI-Remote This is a remote position. Salary Range $72,000.00 To $91,500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
The Partner Services Analyst II is responsible for resolving cases related to eligibility, contributions, claims, and account maintenance while collaborating with internal teams. They also assist in process improvements and maintain metrics and dashboards for visibility. | Candidates should have 4-6 years of experience in customer service or related fields, with strong analytical and problem-solving skills. Proficiency in Microsoft Excel and experience with Salesforce are preferred. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference This position is responsible for working cases created by internal teams related to eligibility/QLE, contributions, claims, overpayments, and general account maintenance. Complete custom processes and initiatives according to client expectations and SLAs and collaborate with cross-functional internal teams for client issue and/or participant issues for resolution. This position requires cross-functional teamwork skills as well as system and product knowledge associated with client solutions. What you’ll be doing Assists PSA I team member in the review of more complex intensified participant inquires. Provides any necessary consultation to the PSA 1 team member regarding the development of any process improvements identified in the review. Creates, maintains, and reports metrics and dashboards to provide visibility and assists in identifying process improvements. Reports team metrics to provide feedback to Service Delivery Managers as well as Partner Services Analysts. Resolve cases received in relationship management queues related to eligibility, contributions, claims, overpayments, QLEs and other general account maintenance. Conduct research and analysis of defects in customer facing processes. Design strategies and solutions for process improvements, implementing or partnering with operations for implementation. Work with third party premium administrator on refunds, agency updates, enrollment inquiries, and any other inquiries related to participant accounts. Perform yearly Open Season set up activities including reporting, ER site updates, and other necessary system updates. Conduct all RM activities for client billing including facilitating receipt of task order numbers, coordinating with Shared Services on invoice delivery, ending participant level detail to appropriate contacts, quality review of output and responding to the client’s questions related to billing which includes coordinating research with internal teams. What you will need to be successful Knowledge of business, math, and English as normally obtained through the completion of a High School Diploma or equivalent is required. College work is preferred but not required. The ability and skill to effectively facilitate the resolution of increased customer complaints and problem tackle as described as normally obtained through 4-6 years of customer service, account management, operations, or project management. A strong customer service orientation is essential. Excellent organizational and time management skills. Proficienct in microsoft excel (vlookup and pivot tables). Experience with Salesforce preferred. Client facing experience preferred. Demonstrated ability to adapt to the changing demands of business is a must. Use proven problem-solving strategies, good judgment, and interpersonal communication to optimally design solutions. Strong analytical skills. Strong critical thinking skills for complex issues and understanding of interdepartmental impacts to solutions are required. An excellent and thorough understanding of HealthEquity call center operations and related products, services, technologies, and internal business processes, or the ability to rapidly acquire such understanding, is required to perform the essential functions as described. Incumbents must be able to demonstrate ownership for intensified customer service issues, investigation and researching those issues, ability to assess and resolve simple to complex issues related to products and communicating resolution. #LI-Remote This is a remote position. Salary Range $23.32 To $33.65 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Analyze cybersecurity risk data, develop and report on key risk indicators, create dashboards and reports, support cybersecurity program maturity assessments, and document risk findings and mitigation strategies. | 5+ years in cybersecurity or related data analysis roles, proficiency with Power BI and Excel, knowledge of cybersecurity frameworks like NIST CSF, familiarity with KRIs/KPIs, strong communication skills, and relevant cybersecurity certifications. | Note: The job is a remote job and is open to candidates in USA. HealthEquity is dedicated to saving and improving lives by empowering healthcare consumers. They are seeking a highly motivated Sr Third Party Risk Security Data Analyst to assess, monitor, and report on cybersecurity risks, contributing to the organization’s supply chain security posture through data analysis and performance reporting. Responsibilities • Assist in the collection, analysis, and interpretation of data for cybersecurity risk assessments, helping us to surface emerging risks by creating meaningful performance reports. • Develop, track, and report on key risk indicators (KRIs) and key performance indicators (KPIs) to monitor the effectiveness of our operations partner’s security controls and risk mitigation efforts. • Create and maintain compelling dashboards, reports, and presentations using tools (e.g., Power BI, Tableau, DOMO) and Microsoft Office Suite (Excel, PowerPoint) to clearly visualize and communicate trends and emerging risks to various stakeholders. • Design new performance reports that demonstrate we’re meeting pre-established compliance objectives. • Support the assessment of our cybersecurity program's maturity against established industry frameworks, particularly NIST Cybersecurity Framework (CSF), and help us map current security controls and practices to relevant security standards (e.g., CIS Controls). • Contribute to the thorough documentation of risk findings, mitigation strategies, and security policies and procedures. • Participate in discussions around risk treatment plans, offering sound quantitative data when proposing reasonable and effective solutions. • Stay informed about the latest cybersecurity threats, vulnerabilities, and industry’s best practices. Skills • 5+ years of experience in cybersecurity, IT risk, data analysis, or a related quantitative role, which could include internships or significant academic projects. • Deep familiarity with generative AI resources and tools, such as Microsoft Copilot, Meta AI, Gemini and ChatGPT. • Ability to work with large blocks of unstructured or semi-structured data to match and compare similar datasets. • Mastery of spreadsheet capabilities such as Pivot Tables, vLookups, Trim, Truncate, Join, etc. • Understanding of cybersecurity program maturity models and how they depict stages of progression within a security program. • Familiarity with leading and lagging key risk indicators (KRIs) and key performance indicators (KPIs) within a technical or business context. • Proficiency with data analysis and visualization tools, specifically Microsoft Power BI and the Microsoft Office Suite (Excel, PowerPoint, Word). • Familiarity with common cybersecurity frameworks, particularly the NIST Cybersecurity Framework (CSF), and a basic understanding of similar security frameworks (e.g., ISO 27001, CIS Controls). • Foundational understanding of core cybersecurity concepts including common threats, vulnerabilities, types of security controls, network fundamentals, and operating systems. • Ability to work independently, manage multiple tasks, and prioritize effectively in a dynamic environment. • Solid quantitative judgment and intuition when assessing risks and proposing reasonable solution sets. • Strong verbal and written communication skills, with the ability to articulate complex technical and risk information clearly to both technical and non-technical audiences. • Eagerness to learn, adapt, and grow within the cybersecurity risk management domain. • Cybersecurity: CISM, CRISC, CompTIA Security+, CCSP, CISSP. • Microsoft Certified: Power BI Data Analyst Associate, or other relevant security/data analysis certifications. Education Requirements • Bachelor’s degree in mathematics, Finance, Accounting, or similar quantitative discipline. Benefits • Medical, dental, and vision • HSA contribution and match • Dependent care FSA match • Uncapped paid time off • Paid parental leave • 401(k) match • Personal and healthcare financial literacy programs • Ongoing education & tuition assistance • Gym and fitness reimbursement • Wellness program incentives Company Overview • HealthEquity connects health and wealth by administering Health Savings Accounts (HSAs) and other consumer-directed benefits. It was founded in 2002, and is headquartered in Draper, Utah, USA, with a workforce of 1001-5000 employees. Its website is http://www.healthequity.com. Company H1B Sponsorship • HealthEquity has a track record of offering H1B sponsorships, with 1 in 2025, 8 in 2024, 31 in 2023, 3 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
The Experience Analyst will evaluate, create, and execute training and documentation for their assigned service area. They will drive process improvement and manage large projects with a high degree of autonomy. | Candidates should have a Bachelor's degree in communication, technology, healthcare, or equivalent experience, along with 3+ years of relevant professional experience. Proficiency in business software and exceptional communication skills are essential. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Experience Analyst will be responsible for evaluating, creating, and executing training and documentation for their assigned service area. The team member will need to have excellent communication skills to drive significant organizational change. This individual will need to be a recognized subject matter expert who can apply their knowledge to educate and drive appropriate change in their area. They will be responsible for documentation within their assigned space and ensuring the knowledge base and other materials are clear and actionable for the servicing teams. They will be responsible to drive process improvement within their assigned space and will need to have a high degree of autonomy in managing or supporting large projects that can be difficult, complex, and diverse in scope. What you’ll be doing Create new and updated process/product solutions for appropriate service and operational teams according to departmental and corporate strategies. Responsible for the gathering, updating, and creating requirements and process documentation including functional requirements, business process requirements, technical design documentation for servicing and operations groups. Evaluates and perform gap analysis including deep dive into processes and mapping, anticipates requirements, uncovers areas for improvement. Gather team member and consumer insights relevant to the delivery of the service experience and share them with the appropriate individuals or teams to enhance the effectiveness and efficiency of the service delivery. Execute on opportunities identified for enhancing the customer experience, optimizing cost effectiveness, and creating competitive differentiation by designing and improving workflows. Creating and validating education/training bases on expertise and content. Responsible for creating and doing UAT test cases, including the requirements and conditions for servicing and operational teams Consistently and proactively reports updates to business leaders and project managers including progress, risks, and roadblocks. Consistently and proactively monitor performance guarantees throughout the year and notify leadership of any potential misses prior to the deadline allowing their teams to make adjustments that might help make the guarantees. similar activities. What you will need to be successful Bachelor’s in communication, technology, healthcare and/or equivalent work experience. 3+ years relatable professional experience including service, operational, finance, healthcare, or business analytics work. Proficiency with business and communications software; Outlook, Word, Excel, PowerPoint, and Visio is required. Formal writing experience is highly desired. Exceptional and articulate in written and oral communication, particularly in providing detailed processes and procedures while presenting to all levels within the company (end users to XLT) Understand trends, updates, new in the for internal and external service and consumer driven accounts ecosystem. Ability to think through new changes and help stakeholders consider needs and big picture impacts. Strong presentation skills in multiple technology tools Translate product to servicing speak General data analytics and business translation skills. Experience gathering and documenting business requirements. Experience creating and/or executing user acceptance test plans. Exceptionally proactive and meets tight deadlines. Ability to context switch between various task and knowledge. High tolerance of ambiguity while being self-motivated Must be able to interpret a variety of instructions related to all job duties. Knowledge of agile and SAFE preferred. #LI-Remote This is a remote position. Salary Range $33.65 To $41.83 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Manage communication and change processes, coordinate UAT and training, facilitate cross-functional education, and analyze training effectiveness for service and operations teams. | 3+ years of project management experience in customer/internal client-facing roles, formal project management training or certification preferred, strong communication and presentation skills, proficiency in MS Office, and ability to manage multiple tasks and deadlines. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Experience Project Manager role is responsible in ensuring that the assigned service and operations teams are actively informed and prepared for changes. They are responsible for planning, communicating, implementing and reinforcing change to their assigned groups. They will also ensure that servicing and ops team members are pulled in and actively engaged in UAT processes. This role will coordinate office hours, online training, knowledge base updates, and other training opportunities. They need to be very organized and passionate about ensuring team members receive the communication and education needed to provide the best service to our clients and members. What you’ll be doing Manages communication processes including regular and high priority updates/changes, to appropriate service and operation teams. Plan, edit and write content for a variety of internal communication vehicles, including intranet, internal direct message platforms, internal Knowledge base, and functional and service and operation meetings. Monitor and measure the effectiveness of internal communication initiatives. Project manages UAT process for servicing and operations team in partnership with Experience Analyst. Ensuring stakeholder engagement and identification during change events Coordinate and implement process improvement within department and cross functionally. Coordinate with the Learning team and WFM to roll out new/updated trainings. Facilitates cross functional trainings for up to 500+ teammates. Enables virtual office hours and team wide education series with servicing teams. Identifying appropriate experts to answer questions in specific focuses area. Analyzes training efficacy and uses data insight to inform and improve training efforts. Work with content owners to verify content accuracy and update accordingly. What you will need to be successful Typically requires a minimum of 3 years of related experience with a bachelor’s degree; or equivalent work experience. Formalized education or training in project management practices, theories, and processes is preferred. Formalized Project Management methodology and certification are desired. The ability to coordinate, plan, document and manage a project of moderate complexity as described, as normally obtained through three to five years of experience in a customer or internal client-facing project management role. Experience working for a fast-paced/service-driven company preferred. MS Office specifically Excel and PowerPoint experience required. SharePoint creation and administration preferred. CAPM certification preferred. Proficient and articulate in written and oral communication, particularly in providing detailed processes and procedures and presenting to all levels within the company (end users to XLT) Strong written communication skills required Strong presentation skills in multiple technology tools. General data analytics and translation to business owners. Project management experience with acute sense of time management for self and team. Holding all accountable to meeting or exceeding deadlines. Exceptionally proactive and meet tight deadlines Ability to context switch between various task and knowledge. Demonstrate tolerance of ambiguity and self-motivation Must be able to interpret a variety of instructions related to all job duties. #LI-Remote This is a remote position. Salary Range $31.97 To $39.90 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Lead and transform the VoC program into a data-driven engine, build cross-functional frameworks for product prioritization, establish real-time feedback loops, oversee analytics to generate actionable insights, and lead a high-performing team to enhance member experience. | 10+ years leadership in CX, VoC, or data analytics with 5+ years at VP/Director level, experience in financial services or healthcare, expertise in data analytics tools and CX platforms, strong business acumen, and ability to lead transformation in complex environments. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable Overview How you can make a difference: The Vice President, VP CX Strategy and Insights will serve as the strategic leader and champion for customer experience (CX), data analytics, and business intelligence within the Customer Organization at HealthEquity. This executive role is pivotal in transforming the VoC function into a robust, data-driven engine that fosters efficient and proactive changes, continuously enhancing the member experience. Reporting directly to the Chief Customer Officer, you will build and lead cross-functional frameworks to prioritize product initiatives, leveraging real-time feedback loops from members, clients, partners, and internal teammates. Your leadership will drive a culture of data-informed decision-making, ensuring our products and services evolve dynamically in service of our mission to save and improve lives by empowering healthcare consumers. What you'll be doing: • Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate. • Strategic Leadership and Transformation: Lead the development of the VoC program into a scalable, data-driven engine that integrates customer insights with business analytics to enable proactive, efficient changes. Develop and implement strategies that shift from reactive feedback to predictive, real-time intelligence, ensuring continuous improvement in member satisfaction, retention, and loyalty. • Framework Development and Prioritization: Design and deploy comprehensive customer journey frameworks for product teams to prioritize initiatives based on quantitative and qualitative data. Collaborate with product, engineering, and operations leaders to align VoC insights with business goals, using tools like journey mapping, sentiment analysis, and prioritization matrices to guide roadmap decisions. • Real-Time Feedback Loops: Establish and optimize multi-channel feedback mechanisms to capture real-time insights from diverse stakeholders, including members, clients, partners, and internal teammates. Integrate these loops into agile processes for rapid iteration and response. • Data Analytics and Insights Generation: Oversee a team to harness advanced analytics, AI-driven tools, and big data platforms to derive actionable insights. Translate complex datasets into compelling narratives that influence executive decisions and drive measurable improvements in key metrics such as Net Promoter Score (NPS), and Customer Satisfaction (CSAT). • Cross-Functional Collaboration: Partner with senior leaders across product, marketing, operations, and finance, to embed VoC principles into core business processes. Foster a collaborative environment that encourages data sharing and proactive problem-solving to enhance overall business performance in the financial healthcare domain. • Performance Measurement and Reporting: Define KPIs and dashboards to track VoC program effectiveness, member experience trends, and ROI on CX initiatives. Present insights and recommendations to the executive team and board, advocating for investments that yield long-term value. • Team Building and Development: Build, mentor, and lead a high-performing team of VoC professionals, data analysts, and CX experts. Promote a culture of innovation, inclusivity, and continuous learning to attract top talent in a competitive market. Qualifications: Education and Experience: • A person qualified for this role would usually have a Bachelor’s degree in Business, Data Analytics, Marketing, or a related field. Experience in lieu of education can also be considered. • Preferred Experience: 10+ years of progressive leadership in customer experience, VoC, data analytics, or related fields, with at least 5 years at the VP or Director level. • Proven track record in financial services, healthcare, or fintech industries, with experience leading transformations in data-driven CX programs. • Demonstrated success in building frameworks for product prioritization and implementing real-time feedback systems in complex, regulated environments. Specialized Knowledge, Skills, and Abilities: • Expertise in data analytics tools (e.g., SQL, Tableau, Python/R) and CX platforms (e.g., Qualtrics, Medallia). • Strong business acumen with experience in financial modeling, ROI analysis, and aligning X strategies with revenue growth. • Exceptional communication and storytelling skills to influence stakeholders at all levels. • Proficiency in agile methodologies, design thinking, and change management. • Ability to thrive in a fast-paced, ambiguous environment while driving results through collaboration. • Experience in healthcare-specific challenges, such as member-centric design in insurance or payment systems. • Familiarity with AI/ML for predictive analytics and a passion for innovation in member experience. Certifications, Licenses, Registrations: • Certification in CX (e.g., CCXP) or data analytics is a plus. Physical/Mental Requirements and Demands: • Work requires normal range of hearing, vision and verbal communication skills, with or without a reasonable accommodation. • Must be able to use a telephone or headset equipment and operate a keyboard and other office equipment, with or without reasonable accommodation. • Must be able to spend prolonged periods of each workday on the phone • The ability to perform work at a computer station for 6-8+ hours a day and function in an environment with frequent interruptions is required • Must be able to lift and move material weighing up to 20lbs • May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. • Occasional travel to attend training or meetings may be required. #LI-Remote This is a remote position. Salary Range $184500.00 To $304000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: • Medical, dental, and vision • HSA contribution and match • Dependent care FSA match • Uncapped paid time off • Paid parental leave • 401(k) match • Personal and healthcare financial literacy programs • Ongoing education & tuition assistance • Gym and fitness reimbursement • Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Respond to high volume customer inquiries via phone about spending account products and educate customers on IRS regulations and claims processing. | High school diploma or equivalent, 1-2 years customer service experience preferred, strong communication and problem-solving skills, ability to work from home. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.Come be part of remarkable. Overview How you can make a difference: While working from the confines of your home, this position will be responsible for maintaining positive customer relationships by responding to a high volume of incoming customer inquiries via phone regarding all of HealthEquity's(HQY) spending account products. Proactively provide information and education to customers about IRS regulations and various spending accounts, claims processing and reimbursement procedures. This is a REMOTE position, but candidates must reside in the following states to be considered: AR, AL, FL, GA, IA, ID, IN, KS, KY, MO, MS, NC, OH, OK, SC, SD, TN, TX, UT, WY This Job Posting is for our October 27th Training Class What you'll be doing: • Research and respond to phone inquiries from our customers to ensure timely resolution of issues. • Educate members when appropriate to maximize use of products and services. • Consistently provide accurate information to customer inquiries in accordance with HealthEquity's (HQY) inquiry accuracy standards by prioritizing and utilizing appropriate tools, resources, internal communications, and training materials. • Educate customers on HealthEquity products such as eligible IRS expenses, Health Savings Accounts (HSA) investment and pricing options, Flexible Spending Accounts (FSA), Dependent Care, Transportation and claims processing procedures. • Serve as a customer advocate by identifying underlying customer needs and guiding them to appropriate programs and resources. • Establish rapport by offering information and services beyond the customer's initial inquiry. • Research issues and policies to effectively resolve negative member experiences as needed. • Communicate with escalated members to understand their issue and work through resolution while remaining compliant with established security and policy practices. • Maintain predictable and reliable attendance, with the ability to adapt to changing work schedules and evolving business needs. Click here to learn more. What you will need to be successful: • High school diploma or equivalency required. Associates degree, preferred • Must be 18 years of age or older • One to two years customer service and/or call center experience is a plus • Proficiency with Microsoft Word, Outlook, Teams and Windows operating systems, is required. Able to navigate multiple computer screens and enter data • Strong oral and written communication skills. • Strong problem solving and decisions making skills • Strong interpersonal skills • Must have a secure location to work at home without distraction behind a closed door to protect sensitive information • Proven skills as an insightful and compassionate communicator • Demonstrated ability to establish and maintain positive interpersonal relationships • Someone who is adaptable and who embraces change and ambiguity • Work requires normal range of hearing, vision and verbal communication skills, with or without a reasonable accommodation. • Must be able to use a telephone and headset equipment and operate a keyboard and other office equipment, with or without reasonable accommodation • Must be able to spend prolonged periods of each workday on the phone • The ability to perform work at a computer station for 7-8+ hours a day and function in an environment with frequent interruptions is required • May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines #LI-Remote This is a remote position. Salary Range$17.00/ HourBenefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: • Medical, dental, and vision • HSA contribution and match • Dependent care FSA match • Full-time team members receive a minimum of 18 days of annual total PTO and 13 paid holidays per year • Paid parental leave • 401(k) match • Personal and healthcare financial literacy programs • Ongoing education& tuition assistance • Gym and fitness reimbursement • Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy. Employment Type: FULL_TIME
The Senior Software Engineer is responsible for building and implementing software solutions with limited supervision. They also mentor other engineers and lead technical contributions within development teams. | Candidates should have 8+ years of experience in software development, particularly with the Microsoft technology stack. Expertise in Azure technologies and secure software development practices is essential. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With limited supervision from Software Engineering leadership, this position is responsible for building and implementing creative and effective software solutions for our customers. Senior Software Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platforms. Senior Software Engineers also play an important technical leadership and mentorship role within the Software Engineering organization. What you’ll be doing Design, develop and deliver high-quality software solutions at a specialist level within one or more business domains applying the required specialized knowledge, skills, and abilities discussed below. Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure and following company and industry standard processes. Evaluate solutions and vendors and make recommendations as necessary. Write and implement efficient code that meets stated business requirements while adhering to company, compliance, and security standards. Mentor Software Engineers through design reviews, code reviews, coaching, and training opportunities. Serve as a lead technical contributor to the efforts of development teams, including complex project work that involves multiple internal and external team members. Understand and apply agile best practices, with a “shift-left” testing approach, including implementing automated testing and various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. Troubleshoot, debug and provide root cause for the most complex incidents and experiences, helping the team learn from and avoid similar issues in the future Determine and lead process improvements. Deliver solutions in a collaborative, agile environment with others, including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. Collaborate, contribute to and mentor peers via formal and informal channels such as Guilds and peer group organizations. What you will need to be successful 8+ years’ experience in software development with broad experiencing designing, programming and implementing large information systems, and with specific experience in the Microsoft technology stack. Demonstrated expertise developing enterprise-scale applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Cache for Redis, Azure Event Grid, Azure Key Vault, and Azure SQL Expert-level knowledge of secure software development practices Experience with Azure DevOps Services for automated lifecycle management and Git source code version control system Experience with code productivity, diagnostic, quality, and testing tools (ReSharper, Code Rush, NCrunch, Splunk, Dynatrace) Deep skills using Microsoft software products including .NET, .NET Core, C#, and Microsoft SQL Server Expert-level skills in HTML, CSS, JavaScript, Angular and Open API/Swagger Excellent written and verbal communication skills, including creation and presentation of technical documentation to peers and leadership Expert analytical and problem-solving skills with ability to provide in-depth evaluation and analysis of unique complex technological issues. Customer service focus Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience #LI-Remote This is a remote position. Salary Range $115000.00 To $149,500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
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