HealthEquity

Design, develop, and deliver high-quality software solutions, mentor team members, and lead process improvements. | 8+ years in software development, expertise in Microsoft Azure, .NET, C#, SQL Server, and Angular, with strong security practices and experience with Azure DevOps. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With limited supervision from Software Engineering leadership, the Senior Software Engineer is responsible for building and implementing creative and effective software solutions for our customers. Senior Software Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platforms. Senior Software Engineers also play an important technical leadership and mentorship role within the Software Engineering organization. What you’ll be doing Design, develop and deliver high-quality software solutions at a specialist level within one or more business domains applying the required specialized knowledge, skills, and abilities discussed below. Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure and following company and industry standard processes. Evaluate solutions and vendors and make recommendations as necessary. Write and implement efficient code that meets stated business requirements while adhering to company, compliance, and security standards. Mentor Software Engineers through design reviews, code reviews, coaching, and training opportunities. Serve as a lead technical contributor to the efforts of development teams, including complex project work that involves multiple internal and external team members. Understand and apply agile best practices, with a “shift-left” testing approach, including implementing automated testing and various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. Troubleshoot, debug and provide root cause for the most complex incidents and experiences, helping the team learn from and avoid similar issues in the future Determine and lead process improvements. Deliver solutions in a collaborative, agile environment with others, including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. Collaborate, contribute to and mentor peers via formal and informal channels such as Guilds and peer group organizations. What you will need to be successful 8+ years’ experience in software development with broad experiencing designing, programming and implementing large information systems, and with specific experience in the Microsoft technology stack. Demonstrated expertise developing enterprise-scale applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Cache for Redis, Azure Event Grid, Azure Key Vault, and Azure SQL Expert-level knowledge of secure software development practices Experience with Azure DevOps Services for automated lifecycle management and Git source code version control system Experience with code productivity, diagnostic, quality, and testing tools (ReSharper, Code Rush, NCrunch, Splunk, Dynatrace) Deep skills using Microsoft software products including .NET, .NET Core, C#, and Microsoft SQL Server Expert-level skills in HTML, CSS, JavaScript, Angular and Open API/Swagger Excellent written and verbal communication skills, including creation and presentation of technical documentation to peers and leadership Expert analytical and problem-solving skills with ability to provide in-depth evaluation and analysis of unique complex technological issues. Customer service focus Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience #LI-Remote This is a remote position. Salary Range $115000.00 To $149500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Leading and managing medium to complex projects, developing project plans, and driving process improvements. | Extensive project management experience, PMP certification, knowledge of continuous improvement tools, and strong communication skills. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Senior Project Manager is responsible for leading the coordination, planning, documentation, and management of medium to complex projects from initiation to delivery. This role oversees multiple internal and external projects, ensuring all scope, quality, budget, and scheduling requirements are met. The position requires broad experience and the ability to resolve complex issues using professional judgment and alignment with company objectives. The Senior Project Manager collaborates with cross-functional leaders and subject matter experts to achieve project goals and deadlines. The role also drives process improvements, fosters a culture of continuous improvement, and ensures consistent communication of project status across the organization. What you’ll be doing Project Management: Develops project charters that define scope and objectives for medium to complex projects, from initiation to delivery. This entails interfacing with organizational leaders to define scope to meet objectives, develop project schedules, develop capacity and resource requirements and establish project success criteria. Drives the project life cycle, including preparing, maintaining, and updating project plans, agendas, and system setups. This includes determining project steps, activities, sequence of events, dependencies, managing project risks, and the duration of tasks by engaging various levels of the organization and subject matter experts. On a regular basis, updates the project plan and provides to project leadership. Identifies and acquires appropriate resources needed, ensuring availability as necessary for project deliverables. Manages resources within respective departments, other internal departments, outside service providers. This may include collaboration with functional department managers to assemble project teams. Serves as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the project’s status and respond to questions or inquiries regarding the project. Maintains open communications and relationships with the project team, coordinating and conducting meetings as appropriate. Conducts risk assessment of strategic, technical, financial, or business factors affecting the project. Monitors project deliverables and progress through the duration of the project plan, managing deviations as appropriate, including project scope. Identifies factors jeopardizing the project and escalates issues as appropriate, recommending solutions to senior project team members and leaders. Conducts post-project reviews (retrospectives) with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology. Service Excellence: Analyze current business processes and identify areas for improvement, waste elimination and cost reduction. Design and implement strategies to enhance productivity and operational efficiency. Lead and facilitate continuous improvement workshops and prioritization of improvements. Collect and analyze performance data to monitor effectiveness of improvement initiatives. Prepares reports and presents progress to senior leadership. Implementation of future state process improvements. What you will need to be successful Education and Experience:• Typically requires a minimum of 8-10+ years experience as a Project Manager.• Project Management Professional (PMP) certification required, Lean Six Sigma (LSS) preferred• Bachelor’s degree in related field; or equivalent work experience. • Knowledge of and familiarity with the benefits industry is preferred.• Knowledge of Service and Operations functions and their interrelationships within an organization. Specialized Knowledge, Skills, and Abilities:• Able to gain trust and support with both internal and external stakeholders independent of reporting structure. • Able to persuade others by understanding their needs and perspectives and ability to build a compelling case for solving the problem, issue, or task at hand. • Awareness of other’s styles and adjust accordingly.• Brings together the appropriate audience for problem-solving, planning and decision making and adeptly drives cross functional collaboration. • Demonstrates an elevated level of business acumen and executive presence.• Comfortable with ambiguity while able to see the full picture and understand the project/problem. • Excellent communication skills to effectively communicate with internal and external stakeholders at all levels, guide and lead others and provide direction. • The ability to handle multiple tasks/priorities in a fast-paced environment.• Proficiency in continuous improvement tools and frameworks such as DMAIC and process mapping. #LI-Remote This is a remote position. Salary Range $80,000.00 To $111,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Leading product marketing strategy, team management, and cross-functional alignment for new product launches. | Extensive experience in product or growth marketing, team leadership, and proficiency with marketing analytics tools. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference At HealthEquity, you’ll help millions of members confidently manage their health and financial wellbeing. As the Director Product Marketing Manager, you will lead the strategy, team, and execution that brings our newest product experiences to market—ensuring members not only discover them, but adopt, engage, and realize value across the HealthEquity ecosystem. You will oversee a growing team of Product Marketing Managers focused on new product innovation and commercialization, set the strategic vision for go-to-market (GTM) excellence, and drive cross-functional alignment across Product, Marketing, Technology, and Business Experience. Your leadership will shape how members Save, Spend, and Invest—with smarter, simpler, more secure digital tools that meet their evolving needs. What you’ll be doing Leadership & Team Management Lead and mentor a team of Product Marketing Managers responsible for new product launches and early-stage product lifecycle growth. Establish clear priorities, operating rhythms, career paths, and skill development opportunities for the team. Drive cross-functional alignment as the strategic “quarterback” for new products—ensuring Product, BX, DX, Marketing, Sales, and Client-facing teams are coordinated and execution-ready. Elevate Product Marketing’s role in the product development lifecycle, ensuring consumer insights, competitive analysis, and GTM requirements inform product roadmaps. Champion a consistent, high-performance standard across messaging, activation, analytics, and commercialization. Strategy & Messaging Own the end-to-end value proposition, positioning, and messaging architecture for new product lines—ensuring clarity, differentiation, and consistency across portal, mobile app, and all member-facing channels. Guide your team to map user journeys and identify the most impactful moments to influence awareness, adoption, conversion, and engagement. Partner closely with Product leadership to ensure GTM readiness requirements are integrated early in development and validated throughout discovery, alpha, beta, and launch phases. Oversee development of sales/partner materials and internal enablement resources for new product rollouts. Digital Activation & Conversion Set the strategic activation and engagement plan for each new product launch, aligning paid, owned, and earned channels to drive measurable impact. Direct your team’s execution of lifecycle programs—including email/SMS, push, web and in-app content, SEO, and paid media—in collaboration with channel owners. Ensure experiments (A/B, multivariate, and journey-level testing) are structured to drive learnings that influence broader product and Marketing roadmaps. Partner with broader Marketing (B2B, Consumer Engagement, Marketing Ops) to deploy integrated GTM and campaign strategies with clear KPI alignment. Measurement & Optimization Define the success metrics and KPI framework for each new product—adoption, conversion, repeat engagement, cost-efficiency, and ROI. Partner with Product, Technology, Analytics, and Marketing Ops to implement tracking, attribution, event instrumentation, UTM standards, and deep-linking strategies. Establish a regular reporting cadence for leadership, highlighting insights, funnel trends, and actionable optimizations. Drive a culture of continuous improvement—ensuring the team diagnoses bottlenecks, implements optimizations, and scales learnings across products. What you will need to be successful 8–10+ years in product marketing, growth marketing, or digital marketing—ideally overseeing digital product adoption and lifecycle funnels. Demonstrated experience leading and developing high-performing teams, ideally within a matrixed environment. Proven ability to shape GTM strategy for new products—from insight to launch to scale. Deep experience with funnel analytics, KPI frameworks, experimentation, and performance optimization. Proficiency with modern marketing and analytics tools (Braze/Iterable, Branch/AppsFlyer/Adjust, GA4, Mixpanel, Amplitude, etc.). Ability to partner effectively with technical teams to define instrumentation, tagging, and measurement requirements. Exceptional communication and cross-functional leadership skills; able to align stakeholders at all levels. #LI-Remote This is a remote position. Salary Range $133000.00 To $213000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Leading the creation, deployment, and management of strategic programs across teams to drive revenue and efficiency. | 8+ years of experience in program or growth management, with strong leadership, data analysis, and communication skills. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Sr. Program Manager is responsible for leading the creation, deployment, and on-going delivery of strategic programs and initiatives that result in the generation of revenue, reduction of expense, and other benefits to HealthEquity. This role provides leadership and support to cross-functional teams, ensuring program and initiative success. The Sr. Program Manager serves as a central point of communication for program and project status across Client Sales, Relationship Management, and Channel Partnership teams. What you’ll be doing Essential Duties and Primary Responsibilities: Develop, launch, and provide ongoing support of complex programs and initiatives across relationship management, sales, and partner teams. Organize programs and initiatives usings tools such as Monday.com, Smartsheet, etc. to ensure key activities and stakeholder deliverables are executed in the most efficient manner while meeting targets and goals. Implement various tracking and measurement frameworks to evaluate efficacy of programs and identify opportunities for optimization. Serve as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the program’s status and respond to questions or inquiries regarding the program. Create and deliver effective training programs that equip Leaders and Individual Contributors with the knowledge and skills required to be successful participants in programs. Partner with end-users and the Enterprise Apps team to ensure that CRM and other systems are configured to support stakeholder engagement and program reporting. Leverage data and analytics to monitor program and initiative success, crafting and delivering on-going leadership updates. Operate closely with cross functional teams such as Marketing, Product, People, and Technology to ensure initiative deliverables are executed on-time. Apply a rigorous prioritization framework that ensures optimal utilization of resources to advance programs and drive growth. Provide recurring program updates and forecasts across all levels of the organization – from Teammates on the front line supporting Relationship Management, Sales, and Partnerships, to the Executive Leadership Team. Other duties as assigned What you will need to be successful Bachelor’s degree in related field; or equivalent work experience. 8+ years of related experience Preferred - 4+ years previous experience building and running successful growth or retention programs within Sales, preferably within the Health Plan, Employer Benefits, or Financial Services space. Demonstrated ability to lead cross-functional teams and collaborate with senior executives across revenue driving teams. Strong proficiency in program and initiative management Exceptional ability to analyze data, provide strategic insights, and inform executive decision-making. Strong interpersonal skills, with an ability to inspire, and lead teams towards a common goal and cultivate strong internal relationships Excellent communication skills and the ability to communicate across all levels of an organization, connecting the dots between multiple initiatives and their impacts to stakeholders. Ability to create and tell a succinct story using PowerPoint. Experience creating strategic roadmaps to articulate the vision of program delivery Self-starter with the ability to drive and influence others to achieve goals and perform with high quality Ability to develop creative solutions and workarounds when confronted with a challenge; possessing a “how can we do this?” mindset. History of successfully managing and deploying multiple projects at the same time, ensuring key milestones are achieved by deadline, and creating transparency and accountability. Certifications, Licenses, Registrations: Project Management Professional (PMP) certification a plus Agile certification(s) a plus Travel Requirements: Infrequent travel may be required. Salary Range $92000.00 To $129500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

The Partner Services Analyst II is responsible for resolving cases related to eligibility, contributions, claims, and account maintenance while collaborating with internal teams. They also assist in process improvements and maintain metrics and dashboards for visibility. | Candidates should have 4-6 years of experience in customer service or related fields, with strong analytical and problem-solving skills. Proficiency in Microsoft Excel and experience with Salesforce are preferred. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference This position is responsible for working cases created by internal teams related to eligibility/QLE, contributions, claims, overpayments, and general account maintenance. Complete custom processes and initiatives according to client expectations and SLAs and collaborate with cross-functional internal teams for client issue and/or participant issues for resolution. This position requires cross-functional teamwork skills as well as system and product knowledge associated with client solutions. What you’ll be doing Assists PSA I team member in the review of more complex intensified participant inquires. Provides any necessary consultation to the PSA 1 team member regarding the development of any process improvements identified in the review. Creates, maintains, and reports metrics and dashboards to provide visibility and assists in identifying process improvements. Reports team metrics to provide feedback to Service Delivery Managers as well as Partner Services Analysts. Resolve cases received in relationship management queues related to eligibility, contributions, claims, overpayments, QLEs and other general account maintenance. Conduct research and analysis of defects in customer facing processes. Design strategies and solutions for process improvements, implementing or partnering with operations for implementation. Work with third party premium administrator on refunds, agency updates, enrollment inquiries, and any other inquiries related to participant accounts. Perform yearly Open Season set up activities including reporting, ER site updates, and other necessary system updates. Conduct all RM activities for client billing including facilitating receipt of task order numbers, coordinating with Shared Services on invoice delivery, ending participant level detail to appropriate contacts, quality review of output and responding to the client’s questions related to billing which includes coordinating research with internal teams. What you will need to be successful Knowledge of business, math, and English as normally obtained through the completion of a High School Diploma or equivalent is required. College work is preferred but not required. The ability and skill to effectively facilitate the resolution of increased customer complaints and problem tackle as described as normally obtained through 4-6 years of customer service, account management, operations, or project management. A strong customer service orientation is essential. Excellent organizational and time management skills. Proficienct in microsoft excel (vlookup and pivot tables). Experience with Salesforce preferred. Client facing experience preferred. Demonstrated ability to adapt to the changing demands of business is a must. Use proven problem-solving strategies, good judgment, and interpersonal communication to optimally design solutions. Strong analytical skills. Strong critical thinking skills for complex issues and understanding of interdepartmental impacts to solutions are required. An excellent and thorough understanding of HealthEquity call center operations and related products, services, technologies, and internal business processes, or the ability to rapidly acquire such understanding, is required to perform the essential functions as described. Incumbents must be able to demonstrate ownership for intensified customer service issues, investigation and researching those issues, ability to assess and resolve simple to complex issues related to products and communicating resolution. #LI-Remote This is a remote position. Salary Range $23.32 To $33.65 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Coordinate and manage complex, enterprise-wide projects from initiation to delivery, ensuring stakeholder communication and resource management. | 8-10+ years of project management experience, PMP certification, and familiarity with benefits industry preferred. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Sr. Enterprise Project Manager is responsible for coordinating, planning, documenting and managing highly complex, mission critical projects from concept to delivery. Projects have enterprise focus and incumbents work closely to collaborate with internal leaders and subject matter experts to deliver projects against performance measures and defined deadlines. This position acts as a liaison ensuring consistent communication of status of projects is conveyed across the organization. What you’ll be doing Develops project charter that includes specifications and objectives from initiation to delivery for complex projects. This entails interfacing with organizational leaders to define scope to meet objectives, develop project schedules, and develop capacity and resource requirements. Drives the life cycle of the project in addition to preparing, maintaining, and updating project plans, agendas, and systems set-up for projects. This includes determining project steps, activities, sequence of events, dependencies, managing project risks, and the duration of tasks by engaging various levels of the organization and subject matter experts. On a regular basis, updates the project plan and provides to project leadership. Prepares and delivers regular executive level steering committee updates. Requires being well-versed in all aspects of the project and delivers updates with confidence. Intakes information to become well versed on the business needs, considering the processes and services available and able to synthesize and position this information in a meaningful way to the team. Identifies appropriate resources needed ensuring availability necessary for project deliverables. Manages resource needs and tasks within respective departments, other internal departments, and outside service provides. This may include collaboration with functional department managers to assemble project teams. Focus and ownership on all project matters. Assigns and documents project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while meeting project targets. Manages resources within respective business areas (as it relates to deliverables) as well as materials committed to the projects to ensure that project milestones are met and completed on time. Serves as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the project’s status and respond to questions or inquiries regarding the project. Maintains open communications and relationships with the project team, coordinating and conducting meetings as appropriate. Conducts risk assessment of strategic, technical, financial, or business factors affecting the project. Monitors project deliverables and progress through the duration of the project plan, managing deviations as appropriate, including project scope. Identifies factors jeopardizing the project and escalates issues as appropriate, recommending solutions to senior project team members and leaders. Conducts post project reviews (retrospectives) with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology. Plans and allocates project manager capacity as needed to execute large, complex initiatives requiring more than one project manager. Mentors Enterprise Project Managers I and II in project execution including sharing of best practices, attending project meetings for post meeting feedback and coaching. Leads the implementation of continuous improvement, including defining and implementing best practices and tools that support the project lifecycle in concert with program leadership. Proficiently drives partner and drive vendor relations as it relates to projects and potential RFP processes. Other duties as assigned. What you will need to be successful Education and Experience: 8 to 10+ years experience as a Project/Program Manager Project Management Professional (PMP) certification required, Lean Six Sigma (LSSG), or agile certification, preferred Bachelor’s degree in related field; or equivalent work experience. Knowledge of and familiarity with the benefits industry is preferred. Specialized Knowledge, Skills, and Abilities: Able to gain trust and support with both internal and external stakeholders independent of reporting structure Able to persuade others by understanding their needs and perspectives and with that builds a compelling case for solving the issue or task at hand Accurately assesses the project skills, knowledge and motivation of individuals Aware of other’s styles and adjust accordingly Brings together the appropriate audience for problem-solving, planning and decision making and adeptly drives cross functional collaboration #LI-Remote This is a remote position. Salary Range $99500.00 To $129500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Manage complex, enterprise-level projects from initiation to delivery, ensuring timely completion and stakeholder satisfaction. | Requires 8-10+ years of project management experience, PMP certification, and familiarity with benefits industry, which are not reflected in your background. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Sr. Enterprise Project Manager is responsible for coordinating, planning, documenting and managing highly complex, mission critical projects from concept to delivery. Projects have enterprise focus and incumbents work closely to collaborate with internal leaders and subject matter experts to deliver projects against performance measures and defined deadlines. This position acts as a liaison ensuring consistent communication of status of projects is conveyed across the organization. What you’ll be doing Develops project charter that includes specifications and objectives from initiation to delivery for complex projects. This entails interfacing with organizational leaders to define scope to meet objectives, develop project schedules, and develop capacity and resource requirements. Drives the life cycle of the project in addition to preparing, maintaining, and updating project plans, agendas, and systems set-up for projects. This includes determining project steps, activities, sequence of events, dependencies, managing project risks, and the duration of tasks by engaging various levels of the organization and subject matter experts. On a regular basis, updates the project plan and provides to project leadership. Prepares and delivers regular executive level steering committee updates. Requires being well-versed in all aspects of the project and delivers updates with confidence. Intakes information to become well versed on the business needs, considering the processes and services available and able to synthesize and position this information in a meaningful way to the team. Identifies appropriate resources needed ensuring availability necessary for project deliverables. Manages resource needs and tasks within respective departments, other internal departments, and outside service provides. This may include collaboration with functional department managers to assemble project teams. Focus and ownership on all project matters. Assigns and documents project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while meeting project targets. Manages resources within respective business areas (as it relates to deliverables) as well as materials committed to the projects to ensure that project milestones are met and completed on time. Serves as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the project’s status and respond to questions or inquiries regarding the project. Maintains open communications and relationships with the project team, coordinating and conducting meetings as appropriate. Conducts risk assessment of strategic, technical, financial, or business factors affecting the project. Monitors project deliverables and progress through the duration of the project plan, managing deviations as appropriate, including project scope. Identifies factors jeopardizing the project and escalates issues as appropriate, recommending solutions to senior project team members and leaders. Conducts post project reviews (retrospectives) with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology. Plans and allocates project manager capacity as needed to execute large, complex initiatives requiring more than one project manager. Mentors Enterprise Project Managers I and II in project execution including sharing of best practices, attending project meetings for post meeting feedback and coaching. Leads the implementation of continuous improvement, including defining and implementing best practices and tools that support the project lifecycle in concert with program leadership. Proficiently drives partner and drive vendor relations as it relates to projects and potential RFP processes. Other duties as assigned. What you will need to be successful Education and Experience: 8 to 10+ years experience as a Project/Program Manager Project Management Professional (PMP) certification required, Lean Six Sigma (LSSG), or agile certification, preferred Bachelor’s degree in related field; or equivalent work experience. Knowledge of and familiarity with the benefits industry is preferred. Specialized Knowledge, Skills, and Abilities: Able to gain trust and support with both internal and external stakeholders independent of reporting structure Able to persuade others by understanding their needs and perspectives and with that builds a compelling case for solving the issue or task at hand Accurately assesses the project skills, knowledge and motivation of individuals Aware of other’s styles and adjust accordingly Brings together the appropriate audience for problem-solving, planning and decision making and adeptly drives cross functional collaboration #LI-Remote This is a remote position. Salary Range $99500.00 To $129500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Analyze cybersecurity risk data, develop and report on key risk indicators, create dashboards and reports, support cybersecurity program maturity assessments, and document risk findings and mitigation strategies. | 5+ years in cybersecurity or related data analysis roles, proficiency with Power BI and Excel, knowledge of cybersecurity frameworks like NIST CSF, familiarity with KRIs/KPIs, strong communication skills, and relevant cybersecurity certifications. | Note: The job is a remote job and is open to candidates in USA. HealthEquity is dedicated to saving and improving lives by empowering healthcare consumers. They are seeking a highly motivated Sr Third Party Risk Security Data Analyst to assess, monitor, and report on cybersecurity risks, contributing to the organization’s supply chain security posture through data analysis and performance reporting. Responsibilities • Assist in the collection, analysis, and interpretation of data for cybersecurity risk assessments, helping us to surface emerging risks by creating meaningful performance reports. • Develop, track, and report on key risk indicators (KRIs) and key performance indicators (KPIs) to monitor the effectiveness of our operations partner’s security controls and risk mitigation efforts. • Create and maintain compelling dashboards, reports, and presentations using tools (e.g., Power BI, Tableau, DOMO) and Microsoft Office Suite (Excel, PowerPoint) to clearly visualize and communicate trends and emerging risks to various stakeholders. • Design new performance reports that demonstrate we’re meeting pre-established compliance objectives. • Support the assessment of our cybersecurity program's maturity against established industry frameworks, particularly NIST Cybersecurity Framework (CSF), and help us map current security controls and practices to relevant security standards (e.g., CIS Controls). • Contribute to the thorough documentation of risk findings, mitigation strategies, and security policies and procedures. • Participate in discussions around risk treatment plans, offering sound quantitative data when proposing reasonable and effective solutions. • Stay informed about the latest cybersecurity threats, vulnerabilities, and industry’s best practices. Skills • 5+ years of experience in cybersecurity, IT risk, data analysis, or a related quantitative role, which could include internships or significant academic projects. • Deep familiarity with generative AI resources and tools, such as Microsoft Copilot, Meta AI, Gemini and ChatGPT. • Ability to work with large blocks of unstructured or semi-structured data to match and compare similar datasets. • Mastery of spreadsheet capabilities such as Pivot Tables, vLookups, Trim, Truncate, Join, etc. • Understanding of cybersecurity program maturity models and how they depict stages of progression within a security program. • Familiarity with leading and lagging key risk indicators (KRIs) and key performance indicators (KPIs) within a technical or business context. • Proficiency with data analysis and visualization tools, specifically Microsoft Power BI and the Microsoft Office Suite (Excel, PowerPoint, Word). • Familiarity with common cybersecurity frameworks, particularly the NIST Cybersecurity Framework (CSF), and a basic understanding of similar security frameworks (e.g., ISO 27001, CIS Controls). • Foundational understanding of core cybersecurity concepts including common threats, vulnerabilities, types of security controls, network fundamentals, and operating systems. • Ability to work independently, manage multiple tasks, and prioritize effectively in a dynamic environment. • Solid quantitative judgment and intuition when assessing risks and proposing reasonable solution sets. • Strong verbal and written communication skills, with the ability to articulate complex technical and risk information clearly to both technical and non-technical audiences. • Eagerness to learn, adapt, and grow within the cybersecurity risk management domain. • Cybersecurity: CISM, CRISC, CompTIA Security+, CCSP, CISSP. • Microsoft Certified: Power BI Data Analyst Associate, or other relevant security/data analysis certifications. Education Requirements • Bachelor’s degree in mathematics, Finance, Accounting, or similar quantitative discipline. Benefits • Medical, dental, and vision • HSA contribution and match • Dependent care FSA match • Uncapped paid time off • Paid parental leave • 401(k) match • Personal and healthcare financial literacy programs • Ongoing education & tuition assistance • Gym and fitness reimbursement • Wellness program incentives Company Overview • HealthEquity connects health and wealth by administering Health Savings Accounts (HSAs) and other consumer-directed benefits. It was founded in 2002, and is headquartered in Draper, Utah, USA, with a workforce of 1001-5000 employees. Its website is http://www.healthequity.com. Company H1B Sponsorship • HealthEquity has a track record of offering H1B sponsorships, with 1 in 2025, 8 in 2024, 31 in 2023, 3 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Collect, analyze, and report cybersecurity risk data, develop dashboards and performance reports, assess security program maturity, and communicate risks and mitigation strategies to leadership. | 5+ years in cybersecurity, IT risk, or data analysis; proficiency in Power BI and Microsoft Office; familiarity with cybersecurity frameworks like NIST CSF; relevant certifications such as CISM, CRISC, or Security+; strong analytical and communication skills. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference We're looking for a highly motivated and analytical Sr Third Party Risk Security Data Analyst to join our team. You'll play a crucial part in assessing, monitoring, and reporting on cybersecurity risks, directly contributing to our organization's overall supply chain security posture. This new role is responsible for collecting and interpreting cybersecurity data to develop performance reports, dashboards, and key metrics (KRIs/KPIs) for stakeholders. This role is responsible for assessing the security program's maturity against frameworks like NIST CSF and ensuring compliance objectives are met. This role requires strong analytical skills and the ability to clearly visualize and communicate cybersecurity risks and mitigation strategies to leadership. What you’ll be doing Assist in the collection, analysis, and interpretation of data for cybersecurity risk assessments, helping us to surface emerging risks by creating meaningful performance reports. Develop, track, and report on key risk indicators (KRIs) and key performance indicators (KPIs) to monitor the effectiveness of our operations partner’s security controls and risk mitigation efforts. Create and maintain compelling dashboards, reports, and presentations using tools (e.g., Power BI, Tableau, DOMO) and Microsoft Office Suite (Excel, PowerPoint) to clearly visualize and communicate trends and emerging risks to various stakeholders. Design new performance reports that demonstrate we’re meeting pre-established compliance objectives. Support the assessment of our cybersecurity program's maturity against established industry frameworks, particularly NIST Cybersecurity Framework (CSF), and help us map current security controls and practices to relevant security standards (e.g., CIS Controls). Contribute to the thorough documentation of risk findings, mitigation strategies, and security policies and procedures. Participate in discussions around risk treatment plans, offering sound quantitative data when proposing reasonable and effective solutions. Stay informed about the latest cybersecurity threats, vulnerabilities, and industry’s best practices. What you will need to be successful Bachelor’s degree in mathematics, Finance, Accounting, or similar quantitative discipline. 5+ years of experience in cybersecurity, IT risk, data analysis, or a related quantitative role, which could include internships or significant academic projects. Deep familiarity with generative AI resources and tools, such as Microsoft Copilot, Meta AI, Gemini and ChatGPT. Ability to work with large blocks of unstructured or semi-structured data to match and compare similar datasets. Mastery of spreadsheet capabilities such as Pivot Tables, vLookups, Trim, Truncate, Join, etc. Understanding of cybersecurity program maturity models and how they depict stages of progression within a security program. Familiarity with leading and lagging key risk indicators (KRIs) and key performance indicators (KPIs) within a technical or business context. Proficiency with data analysis and visualization tools, specifically Microsoft Power BI and the Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with common cybersecurity frameworks, particularly the NIST Cybersecurity Framework (CSF), and a basic understanding of similar security frameworks (e.g., ISO 27001, CIS Controls). Foundational understanding of core cybersecurity concepts including common threats, vulnerabilities, types of security controls, network fundamentals, and operating systems. Ability to work independently, manage multiple tasks, and prioritize effectively in a dynamic environment. Solid quantitative judgment and intuition when assessing risks and proposing reasonable solution sets. Strong verbal and written communication skills, with the ability to articulate complex technical and risk information clearly to both technical and non-technical audiences. Eagerness to learn, adapt, and grow within the cybersecurity risk management domain. Cybersecurity: CISM, CRISC, CompTIA Security+, CCSP, CISSP Microsoft Certified: Power BI Data Analyst Associate, or other relevant security/data analysis certifications. #LI-Remote This is a remote position. Salary Range $92,000.00 To $125,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Lead technical security risk assessments and mitigation for third-party vendors focusing on cloud security, secure integrations, and compliance. | 8-10+ years in information security or risk management with expertise in cloud security, IAM, encryption, security frameworks, and certifications. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference We are seeking a technically skilled and cybersecurity-focused Technical Security Risk Lead to join our Third Party Risk Management (TPRM) team. This role is essential in evaluating and mitigating security risks associated with third-party vendors, with a strong emphasis on cloud technologies, secure integrations, and identity management. The ideal candidate will have a deep understanding of different cloud service models (SaaS, PaaS, IaaS) and will collaborate with various cross-functional teams to ensure all third-party engagements comply with security and regulatory standards. What you’ll be doing Conduct in-depth technical security assessments of third-party vendors and partners. Evaluate vendor architecture, encryption practices, authentication mechanisms, and API integrations. Master and leverage third-party security rating services (e.g., BitSight, Security Scorecard, RiskRecon) to inform risk decisions. Develop a SaaS governance framework in partnership with key cross-functional teams such as Security Architecture and Identity & Access Management to mitigate the company’s risk exposure. Explore and evaluate the benefits of Software Bill of Materials (SBOM) compliance in third-party software. Create Cloud reference architectures to illustrate control requirements across Azure, AWS, and GCP environments. Identify and recommend appropriate security controls to mitigate risks associated with nascent generative AI platforms. Leverage generative AI platforms to expedite due diligence and security compliance processes. Assist the Product Security team in onboarding new operations partners and surfacing potential risks that could impact implementation. Clearly differentiate between SaaS, PaaS, and IaaS platforms, including the types of secure connections required for integration, with a focus on ingress, egress and layers of defense to protect sensitive data. Work with cross-functional teams to identify risks associated with shadow IT, and develop processes, procedures and controls to prevent, detect, and Assist with the exploration, selection, and implementation of Third Party Risk Management (TPRM) software to enhance program efficiency and scalability. Participate in the design of supply chain resiliency strategies that provide optionality during unforeseen events, helping to mitigate third-party and operational risk. Collaborate with internal teams (Security, IT, Legal, Procurement) to ensure third-party engagements meet security and compliance standards. Track and manage remediation efforts for identified risks. Maintain and enhance risk assessment tools and documentation. Stay current on emerging threats, technologies, and regulatory requirements. What you will need to be successful Bachelor’s degree in Cybersecurity, Information Technology, or a related field. 8 to 10+ years of related experience in information security, risk management, or third-party/vendor risk. Network topologies and risks Azure Cloud and Azure Virtual Desktop Encryption types (e.g., symmetric, asymmetric, hashing) Network and application connection types (e.g., VPN, direct connect, SFTP, HTTPS) Certificates and authentication protocols (e.g., TLS/SSL, OAuth, SAML) Identity and Access Management (IAM) API connection types and security risks SaaS, PaaS, and IaaS architectures, including secure integration methods Experience with tools such as ServiceNow and Dynatrace. Experience with YubiKeys or similar hardware-based authentication methods. Knowledge of security frameworks (e.g., NIST CSF and AI, ISO 27001, SOC 2). Project management and cross-functional collaboration Technical acumen in cloud security, secure integrations, and AI risk mitigation Strong analytical, documentation, and communication skills Ability to assess and explain complex security risks to both technical and non-technical stakeholders. Experience in regulated industries (e.g., finance, healthcare) Knowledge of data privacy regulations (e.g., CCPA, GDPR) Security certifications (e.g., CISSP, CISA, CRISC) #LI-Remote This is a remote position. Salary Range $109,500.00 To $155,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

The Experience Analyst will evaluate, create, and execute training and documentation for their assigned service area. They will drive process improvement and manage large projects with a high degree of autonomy. | Candidates should have a Bachelor's degree in communication, technology, healthcare, or equivalent experience, along with 3+ years of relevant professional experience. Proficiency in business software and exceptional communication skills are essential. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Experience Analyst will be responsible for evaluating, creating, and executing training and documentation for their assigned service area. The team member will need to have excellent communication skills to drive significant organizational change. This individual will need to be a recognized subject matter expert who can apply their knowledge to educate and drive appropriate change in their area. They will be responsible for documentation within their assigned space and ensuring the knowledge base and other materials are clear and actionable for the servicing teams. They will be responsible to drive process improvement within their assigned space and will need to have a high degree of autonomy in managing or supporting large projects that can be difficult, complex, and diverse in scope. What you’ll be doing Create new and updated process/product solutions for appropriate service and operational teams according to departmental and corporate strategies. Responsible for the gathering, updating, and creating requirements and process documentation including functional requirements, business process requirements, technical design documentation for servicing and operations groups. Evaluates and perform gap analysis including deep dive into processes and mapping, anticipates requirements, uncovers areas for improvement. Gather team member and consumer insights relevant to the delivery of the service experience and share them with the appropriate individuals or teams to enhance the effectiveness and efficiency of the service delivery. Execute on opportunities identified for enhancing the customer experience, optimizing cost effectiveness, and creating competitive differentiation by designing and improving workflows. Creating and validating education/training bases on expertise and content. Responsible for creating and doing UAT test cases, including the requirements and conditions for servicing and operational teams Consistently and proactively reports updates to business leaders and project managers including progress, risks, and roadblocks. Consistently and proactively monitor performance guarantees throughout the year and notify leadership of any potential misses prior to the deadline allowing their teams to make adjustments that might help make the guarantees. similar activities. What you will need to be successful Bachelor’s in communication, technology, healthcare and/or equivalent work experience. 3+ years relatable professional experience including service, operational, finance, healthcare, or business analytics work. Proficiency with business and communications software; Outlook, Word, Excel, PowerPoint, and Visio is required. Formal writing experience is highly desired. Exceptional and articulate in written and oral communication, particularly in providing detailed processes and procedures while presenting to all levels within the company (end users to XLT) Understand trends, updates, new in the for internal and external service and consumer driven accounts ecosystem. Ability to think through new changes and help stakeholders consider needs and big picture impacts. Strong presentation skills in multiple technology tools Translate product to servicing speak General data analytics and business translation skills. Experience gathering and documenting business requirements. Experience creating and/or executing user acceptance test plans. Exceptionally proactive and meets tight deadlines. Ability to context switch between various task and knowledge. High tolerance of ambiguity while being self-motivated Must be able to interpret a variety of instructions related to all job duties. Knowledge of agile and SAFE preferred. #LI-Remote This is a remote position. Salary Range $33.65 To $41.83 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Manage communication and change processes, coordinate UAT and training, facilitate cross-functional education, and analyze training effectiveness for service and operations teams. | 3+ years of project management experience in customer/internal client-facing roles, formal project management training or certification preferred, strong communication and presentation skills, proficiency in MS Office, and ability to manage multiple tasks and deadlines. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Experience Project Manager role is responsible in ensuring that the assigned service and operations teams are actively informed and prepared for changes. They are responsible for planning, communicating, implementing and reinforcing change to their assigned groups. They will also ensure that servicing and ops team members are pulled in and actively engaged in UAT processes. This role will coordinate office hours, online training, knowledge base updates, and other training opportunities. They need to be very organized and passionate about ensuring team members receive the communication and education needed to provide the best service to our clients and members. What you’ll be doing Manages communication processes including regular and high priority updates/changes, to appropriate service and operation teams. Plan, edit and write content for a variety of internal communication vehicles, including intranet, internal direct message platforms, internal Knowledge base, and functional and service and operation meetings. Monitor and measure the effectiveness of internal communication initiatives. Project manages UAT process for servicing and operations team in partnership with Experience Analyst. Ensuring stakeholder engagement and identification during change events Coordinate and implement process improvement within department and cross functionally. Coordinate with the Learning team and WFM to roll out new/updated trainings. Facilitates cross functional trainings for up to 500+ teammates. Enables virtual office hours and team wide education series with servicing teams. Identifying appropriate experts to answer questions in specific focuses area. Analyzes training efficacy and uses data insight to inform and improve training efforts. Work with content owners to verify content accuracy and update accordingly. What you will need to be successful Typically requires a minimum of 3 years of related experience with a bachelor’s degree; or equivalent work experience. Formalized education or training in project management practices, theories, and processes is preferred. Formalized Project Management methodology and certification are desired. The ability to coordinate, plan, document and manage a project of moderate complexity as described, as normally obtained through three to five years of experience in a customer or internal client-facing project management role. Experience working for a fast-paced/service-driven company preferred. MS Office specifically Excel and PowerPoint experience required. SharePoint creation and administration preferred. CAPM certification preferred. Proficient and articulate in written and oral communication, particularly in providing detailed processes and procedures and presenting to all levels within the company (end users to XLT) Strong written communication skills required Strong presentation skills in multiple technology tools. General data analytics and translation to business owners. Project management experience with acute sense of time management for self and team. Holding all accountable to meeting or exceeding deadlines. Exceptionally proactive and meet tight deadlines Ability to context switch between various task and knowledge. Demonstrate tolerance of ambiguity and self-motivation Must be able to interpret a variety of instructions related to all job duties. #LI-Remote This is a remote position. Salary Range $31.97 To $39.90 / hour Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Lead and transform the VoC program into a data-driven engine, build cross-functional frameworks for product prioritization, establish real-time feedback loops, oversee analytics to generate actionable insights, and lead a high-performing team to enhance member experience. | 10+ years leadership in CX, VoC, or data analytics with 5+ years at VP/Director level, experience in financial services or healthcare, expertise in data analytics tools and CX platforms, strong business acumen, and ability to lead transformation in complex environments. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable Overview How you can make a difference: The Vice President, VP CX Strategy and Insights will serve as the strategic leader and champion for customer experience (CX), data analytics, and business intelligence within the Customer Organization at HealthEquity. This executive role is pivotal in transforming the VoC function into a robust, data-driven engine that fosters efficient and proactive changes, continuously enhancing the member experience. Reporting directly to the Chief Customer Officer, you will build and lead cross-functional frameworks to prioritize product initiatives, leveraging real-time feedback loops from members, clients, partners, and internal teammates. Your leadership will drive a culture of data-informed decision-making, ensuring our products and services evolve dynamically in service of our mission to save and improve lives by empowering healthcare consumers. What you'll be doing: • Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate. • Strategic Leadership and Transformation: Lead the development of the VoC program into a scalable, data-driven engine that integrates customer insights with business analytics to enable proactive, efficient changes. Develop and implement strategies that shift from reactive feedback to predictive, real-time intelligence, ensuring continuous improvement in member satisfaction, retention, and loyalty. • Framework Development and Prioritization: Design and deploy comprehensive customer journey frameworks for product teams to prioritize initiatives based on quantitative and qualitative data. Collaborate with product, engineering, and operations leaders to align VoC insights with business goals, using tools like journey mapping, sentiment analysis, and prioritization matrices to guide roadmap decisions. • Real-Time Feedback Loops: Establish and optimize multi-channel feedback mechanisms to capture real-time insights from diverse stakeholders, including members, clients, partners, and internal teammates. Integrate these loops into agile processes for rapid iteration and response. • Data Analytics and Insights Generation: Oversee a team to harness advanced analytics, AI-driven tools, and big data platforms to derive actionable insights. Translate complex datasets into compelling narratives that influence executive decisions and drive measurable improvements in key metrics such as Net Promoter Score (NPS), and Customer Satisfaction (CSAT). • Cross-Functional Collaboration: Partner with senior leaders across product, marketing, operations, and finance, to embed VoC principles into core business processes. Foster a collaborative environment that encourages data sharing and proactive problem-solving to enhance overall business performance in the financial healthcare domain. • Performance Measurement and Reporting: Define KPIs and dashboards to track VoC program effectiveness, member experience trends, and ROI on CX initiatives. Present insights and recommendations to the executive team and board, advocating for investments that yield long-term value. • Team Building and Development: Build, mentor, and lead a high-performing team of VoC professionals, data analysts, and CX experts. Promote a culture of innovation, inclusivity, and continuous learning to attract top talent in a competitive market. Qualifications: Education and Experience: • A person qualified for this role would usually have a Bachelor’s degree in Business, Data Analytics, Marketing, or a related field. Experience in lieu of education can also be considered. • Preferred Experience: 10+ years of progressive leadership in customer experience, VoC, data analytics, or related fields, with at least 5 years at the VP or Director level. • Proven track record in financial services, healthcare, or fintech industries, with experience leading transformations in data-driven CX programs. • Demonstrated success in building frameworks for product prioritization and implementing real-time feedback systems in complex, regulated environments. Specialized Knowledge, Skills, and Abilities: • Expertise in data analytics tools (e.g., SQL, Tableau, Python/R) and CX platforms (e.g., Qualtrics, Medallia). • Strong business acumen with experience in financial modeling, ROI analysis, and aligning X strategies with revenue growth. • Exceptional communication and storytelling skills to influence stakeholders at all levels. • Proficiency in agile methodologies, design thinking, and change management. • Ability to thrive in a fast-paced, ambiguous environment while driving results through collaboration. • Experience in healthcare-specific challenges, such as member-centric design in insurance or payment systems. • Familiarity with AI/ML for predictive analytics and a passion for innovation in member experience. Certifications, Licenses, Registrations: • Certification in CX (e.g., CCXP) or data analytics is a plus. Physical/Mental Requirements and Demands: • Work requires normal range of hearing, vision and verbal communication skills, with or without a reasonable accommodation. • Must be able to use a telephone or headset equipment and operate a keyboard and other office equipment, with or without reasonable accommodation. • Must be able to spend prolonged periods of each workday on the phone • The ability to perform work at a computer station for 6-8+ hours a day and function in an environment with frequent interruptions is required • Must be able to lift and move material weighing up to 20lbs • May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. • Occasional travel to attend training or meetings may be required. #LI-Remote This is a remote position. Salary Range $184500.00 To $304000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: • Medical, dental, and vision • HSA contribution and match • Dependent care FSA match • Uncapped paid time off • Paid parental leave • 401(k) match • Personal and healthcare financial literacy programs • Ongoing education & tuition assistance • Gym and fitness reimbursement • Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Respond to high volume customer inquiries via phone about spending account products and educate customers on IRS regulations and claims processing. | High school diploma or equivalent, 1-2 years customer service experience preferred, strong communication and problem-solving skills, ability to work from home. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.Come be part of remarkable. Overview How you can make a difference: While working from the confines of your home, this position will be responsible for maintaining positive customer relationships by responding to a high volume of incoming customer inquiries via phone regarding all of HealthEquity's(HQY) spending account products. Proactively provide information and education to customers about IRS regulations and various spending accounts, claims processing and reimbursement procedures. This is a REMOTE position, but candidates must reside in the following states to be considered: AR, AL, FL, GA, IA, ID, IN, KS, KY, MO, MS, NC, OH, OK, SC, SD, TN, TX, UT, WY This Job Posting is for our October 27th Training Class What you'll be doing: • Research and respond to phone inquiries from our customers to ensure timely resolution of issues. • Educate members when appropriate to maximize use of products and services. • Consistently provide accurate information to customer inquiries in accordance with HealthEquity's (HQY) inquiry accuracy standards by prioritizing and utilizing appropriate tools, resources, internal communications, and training materials. • Educate customers on HealthEquity products such as eligible IRS expenses, Health Savings Accounts (HSA) investment and pricing options, Flexible Spending Accounts (FSA), Dependent Care, Transportation and claims processing procedures. • Serve as a customer advocate by identifying underlying customer needs and guiding them to appropriate programs and resources. • Establish rapport by offering information and services beyond the customer's initial inquiry. • Research issues and policies to effectively resolve negative member experiences as needed. • Communicate with escalated members to understand their issue and work through resolution while remaining compliant with established security and policy practices. • Maintain predictable and reliable attendance, with the ability to adapt to changing work schedules and evolving business needs. Click here to learn more. What you will need to be successful: • High school diploma or equivalency required. Associates degree, preferred • Must be 18 years of age or older • One to two years customer service and/or call center experience is a plus • Proficiency with Microsoft Word, Outlook, Teams and Windows operating systems, is required. Able to navigate multiple computer screens and enter data • Strong oral and written communication skills. • Strong problem solving and decisions making skills • Strong interpersonal skills • Must have a secure location to work at home without distraction behind a closed door to protect sensitive information • Proven skills as an insightful and compassionate communicator • Demonstrated ability to establish and maintain positive interpersonal relationships • Someone who is adaptable and who embraces change and ambiguity • Work requires normal range of hearing, vision and verbal communication skills, with or without a reasonable accommodation. • Must be able to use a telephone and headset equipment and operate a keyboard and other office equipment, with or without reasonable accommodation • Must be able to spend prolonged periods of each workday on the phone • The ability to perform work at a computer station for 7-8+ hours a day and function in an environment with frequent interruptions is required • May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines #LI-Remote This is a remote position. Salary Range$17.00/ HourBenefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: • Medical, dental, and vision • HSA contribution and match • Dependent care FSA match • Full-time team members receive a minimum of 18 days of annual total PTO and 13 paid holidays per year • Paid parental leave • 401(k) match • Personal and healthcare financial literacy programs • Ongoing education& tuition assistance • Gym and fitness reimbursement • Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy. Employment Type: FULL_TIME

The Senior Software Engineer is responsible for building and implementing software solutions with limited supervision. They also mentor other engineers and lead technical contributions within development teams. | Candidates should have 8+ years of experience in software development, particularly with the Microsoft technology stack. Expertise in Azure technologies and secure software development practices is essential. | Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With limited supervision from Software Engineering leadership, this position is responsible for building and implementing creative and effective software solutions for our customers. Senior Software Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platforms. Senior Software Engineers also play an important technical leadership and mentorship role within the Software Engineering organization. What you’ll be doing Design, develop and deliver high-quality software solutions at a specialist level within one or more business domains applying the required specialized knowledge, skills, and abilities discussed below. Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure and following company and industry standard processes. Evaluate solutions and vendors and make recommendations as necessary. Write and implement efficient code that meets stated business requirements while adhering to company, compliance, and security standards. Mentor Software Engineers through design reviews, code reviews, coaching, and training opportunities. Serve as a lead technical contributor to the efforts of development teams, including complex project work that involves multiple internal and external team members. Understand and apply agile best practices, with a “shift-left” testing approach, including implementing automated testing and various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. Troubleshoot, debug and provide root cause for the most complex incidents and experiences, helping the team learn from and avoid similar issues in the future Determine and lead process improvements. Deliver solutions in a collaborative, agile environment with others, including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. Collaborate, contribute to and mentor peers via formal and informal channels such as Guilds and peer group organizations. What you will need to be successful 8+ years’ experience in software development with broad experiencing designing, programming and implementing large information systems, and with specific experience in the Microsoft technology stack. Demonstrated expertise developing enterprise-scale applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Cache for Redis, Azure Event Grid, Azure Key Vault, and Azure SQL Expert-level knowledge of secure software development practices Experience with Azure DevOps Services for automated lifecycle management and Git source code version control system Experience with code productivity, diagnostic, quality, and testing tools (ReSharper, Code Rush, NCrunch, Splunk, Dynatrace) Deep skills using Microsoft software products including .NET, .NET Core, C#, and Microsoft SQL Server Expert-level skills in HTML, CSS, JavaScript, Angular and Open API/Swagger Excellent written and verbal communication skills, including creation and presentation of technical documentation to peers and leadership Expert analytical and problem-solving skills with ability to provide in-depth evaluation and analysis of unique complex technological issues. Customer service focus Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience #LI-Remote This is a remote position. Salary Range $115000.00 To $149,500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. 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