HealthEdge

Define and execute multi-year product strategy, oversee product lifecycle, and lead organizational capability building within healthcare payer solutions. | 10+ years in product management leadership, deep healthcare payer ecosystem knowledge, experience with SaaS/cloud platforms, and executive communication skills. | Overview Position Overview: The Director, Product Management is a senior product leadership role responsible for defining and driving product portfolio strategy across multiple product domains within HealthEdge’s healthcare payer software solutions. This role provides strategic direction, ensures alignment to enterprise business objectives, and leads high-impact product initiatives that drive market differentiation, revenue growth, and customer value. This leader operates as a portfolio owner and organizational influencer, accountable for long-term product vision, investment prioritization, and cross-functional execution across engineering, go-to-market, operations, and customer-facing teams. The Director also builds and develops product leadership capability, establishing scalable product management frameworks and operational rigor across teams. The Product: With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience. Your Impact: Enterprise Product Strategy & Portfolio Leadership Define and drive multi-year product vision and strategy across multiple product areas or solution domains. Translate corporate and portfolio strategy into cohesive product investment priorities and roadmap direction. Own product portfolio performance, ensuring alignment with revenue targets, market growth opportunities, and customer outcomes. Lead build, buy, and partner decisions and guide investment trade-off decisions across product lines. Partner with executive leadership to shape product strategy, business cases, and long-range planning. Product Lifecycle & Delivery Governance Establish governance and operating frameworks that ensure consistent, high-quality product development and delivery across teams. Provide strategic oversight across the end-to-end product lifecycle, from market discovery and concept development through launch, adoption, and optimization. Guide prioritization across multiple roadmaps to balance customer value, regulatory requirements, and business impact. Ensure scalable product management methodologies and tools are implemented across the organization. Healthcare Domain & Market Leadership Serve as a subject matter leader in healthcare payer technology, including claims processing, care management, provider administration, and member experience solutions. Anticipate regulatory and industry trends, translating market and policy changes into product strategy. Strengthen relationships with strategic customers, industry partners, and ecosystem stakeholders. Represent HealthEdge product vision externally through industry events, customer forums, and executive engagements. Cross-Functional Leadership and Collaboration Partner with Engineering, UX, Marketing, Sales, Customer Success, and Implementation leaders to drive successful commercialization and customer adoption. Influence enterprise initiatives including digital transformation, platform modernization, interoperability, and AI-driven innovation. Lead strategic planning activities including annual portfolio planning, product investment modeling, and product performance reviews. Ensure alignment between product strategy, go-to-market strategy, and customer value realization. Organizational & Leadership Development Lead, mentor, and develop a product management leadership team, including senior managers and senior individual contributors. Build scalable organizational capability through talent planning, succession development, and leadership coaching. Establish and reinforce product management best practices, operating frameworks, and performance standards. Foster a culture of customer obsession, innovation, and data-driven decision-making across product teams. Serve as a key leadership voice representing product management in executive planning and cross-functional governance forums. What You Bring: Bachelor’s degree in computer science, engineering, business, or related field; Master’s degree strongly preferred. 10+ years of progressive product management leadership experience, preferably in healthcare software, digital health, payer technology, or clinical workflow platforms. 7+ years of progressive leadership experience leading large product portfolios and teams Experience driving enterprise transformation initiatives and scaling product organizations. Deep understanding of the healthcare payer ecosystem, including utilization management, care management, care coordination, population health, and member engagement workflows. Experience with SaaS delivery models, modern cloud platforms, data analytics, interoperability (FHIR, HL7, APIs), and regulatory frameworks (CMS, NCQA, HEDIS, etc.). Proven ability to partner with engineering leaders to deliver high-quality, scalable products. Executive-level communication skills with the ability to influence across internal leadership, customers, and external stakeholders. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work across multiple time zones in a hybrid or remote work environment. Long periods of time sitting and/or standing in front of a computer using video technology. May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote **The annual US base salary range for this position is $171,000 to $240,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

Providing client support, troubleshooting healthcare systems, and managing support tickets. | Experience in support engineering, SQL, and scripting, with a focus on healthcare or enterprise systems. | Overview Position Overview: HealthEdge is looking for a Senior Software Engineer to contribute to the future direction and vision of the product suite including new feature development and bug fixes. About Technology Team: Our Technology Team is a dynamic group of innovators reshaping the future of healthcare technology. This team thrives on collaboration, bringing together top talent from diverse backgrounds to create scalable, secure, and cutting-edge platforms. With expertise in cloud infrastructure, AI, and user experience design, they enable transformation for healthcare health plan solutions. Beyond technical excellence, the HealthEdge Technology Team is passionate about empowering clients. They prioritize transparency, thoughtful resource allocation, and a commitment to seamless experiences. Guided by visionary leadership and a deep enthusiasm for innovation, this group is redefining what’s possible in healthcare technology. Your Impact: Implement new product features according to specific requirements while adhering to the highest professional development standards. Work as a back-end server engineer in an agile development team alongside other developers, PMs and QA engineers and participate in all phases of the development process. Design & develop application components in Java to maintain existing code and to create new services. Solve interesting technology and usability challenges on a daily basis. Ensure applications receive thorough unit, system, and integration testing. Provide solution support and troubleshooting following deployment. Promote agile principles and methodology. Contribute to the future direction and vision of the product suite including new feature development and bug fixes. What You Bring: A minimum of 8 years' related experience in a commercial software development role BS/MS Computer Science Strong object-oriented programming skills Hands-on development experience using Java, J2EE, XML, SOAP and SQL Familiarity with message queues, event sourcing, NoSQL data stores Prior experience with performance optimization and troubleshooting of Java applications Linux and shell or other Unix scripting languages as well as with Oracle and relational databases, including experience with database installation, administration, and performance tuning Experience working with application servers Prior experience with healthcare applications is a plus Experience in the full software development lifecycle using an Agile development process Experience working CI, CD and DevOps practices Strong problem solving and troubleshooting skills Excellent communication skills Bonus Points: Experience with healthcare applications Experience with IntelliJ, JUnit or JunitPerf Experience working with WebLogic application server Experience working with SOAP web services Experience with database installation, administration, and performance tuning HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the US Type of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work across multiple time zones in a hybrid or remote work environment. Long periods of time sitting and/or standing in front of a computer using video technology. May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote **The annual US base salary range for this position is $145,000 to $162,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.