HE

Headspace

8 open positions available

1 location
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 8 most recent jobs
HE

Principal Product Manager, LLM Innovation

HeadspaceAnywhereFull-time
View Job
Compensation$205K - 328K a year

Lead LLM-driven product innovation, translating AI capabilities into user-centered products, and establishing frameworks for responsible AI deployment. | Extensive experience in product management, strong technical fluency in AI/ML, and proven ability to scale emerging technologies into impactful products. | About the Principal Product Manager, LLM Innovation at Headspace: We are seeking a Principal Product Manager, LLM Innovation to lead how Large Language Models (LLMs) are applied across Headspace to unlock new product capabilities, elevate member experiences, and drive business impact. Sitting at the intersection of product strategy, AI, and customer needs, this role owns the roadmap for LLM-driven innovation, guiding cross-functional teams to explore, validate, and scale generative AI solutions that support personalized care and engagement throughout the wellness journey. As the product leader in this space, you will translate emerging LLM opportunities into practical, user-centered products that align with business goals, accelerate responsible innovation, and position Headspace as a leader in applied generative AI within mental health and well-being. What you will do: Define and own the vision, strategy, and roadmap for LLM-based product innovation across Headspace Identify, prototype, and validate high-impact generative AI use cases in partnership with engineering, research, and design Translate complex LLM capabilities into intuitive, valuable user experiences Drive cross-functional alignment across product, data science, design, go-to-market, and operations Establish scalable frameworks, best practices, and reusable systems for LLM integration Evaluate external tools, vendors, and partnerships to inform build vs. buy decisions Define success metrics and KPIs to ensure LLM initiatives deliver measurable user and business outcomes Serve as an internal thought leader and champion for responsible, forward-looking AI innovation What you will bring: Required Skills: 10+ years in product management with at least 3+ years leading 10+ years of product management experience, including 3+ years leading AI or machine learning initiatives Strong technical fluency in Large Language Models (LLMS), generative AI, natural language processing, and AI-driven product development Proven ability to take emerging technologies from exploration to scalable product impact Strategic thinker with the ability to execute, balancing long-term vision with delivery, user-first mindset with a track record of translating technical capabilities into customer value Exceptional communication and cross-functional leadership skills Strong understanding of the generative AI landscape, including vendors, research trends, and regulatory considerations Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $205,200-$327,750 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: A mission that matters—with impact you can see and feel A culture that’s collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Consumer Insights
Market Research
Innovation
Direct Apply
Posted 7 days ago
HE

Director of Product Management, Health Plans & Employer Innovation

HeadspaceAnywhereFull-time
View Job
Compensation$180K - 288K a year

Leading product strategy and execution for healthcare solutions targeting payers and employers, aligning with clinical and business goals. | Over 10 years of experience in product management, with leadership of teams and experience in healthcare or regulated environments, and ability to manage complex stakeholder relationships. | About the Director of Product Management, Health Plans & Employer Innovations at Headspace: We’re seeking a Director of Product Management to lead all innovation for Headspace’s Health Plan and Employer customer segments. This leader will own the end-to-end product strategy and execution for how our solutions serve payer and employer partners, balancing member outcomes, partner value, and business growth. This role sits at the intersection of healthcare, B2B2C product design, and platform innovation, and will work closely with Engineering, Design, Data, Clinical, Sales, Customer Success, and Partnerships. This role will directly shape how millions of members access mental healthcare through their employer or health plan. You’ll have the opportunity to influence not just product features, but how mental healthcare is delivered at scale. What you will do: Product Strategy & Vision Define and own the product vision, strategy, and multi-year roadmap for Health Plan and Employer solutions. Translate market trends (healthcare, benefits, employer wellness, payer innovation) into differentiated product opportunities. Ensure product strategy aligns with Headspace’s clinical model, evidence standards, and business objectives. Leadership & Team Development Build, lead, and mentor a team of Product Managers across multiple product areas. Establish clear product principles, decision frameworks, and operating rhythms. Partner with Product Design and Engineering leadership to drive high-quality execution and innovation. Cross-Functional Collaboration Act as the senior product partner to Sales, Partnerships, Customer Success, and Marketing for Health Plans and Employers. Collaborate with Clinical, Legal, Compliance, and Data teams to ensure products meet regulatory, clinical, and privacy requirements. Influence executive stakeholders with clear narratives, data, and trade-off recommendations. Customer & Market Impact Deeply understand the needs of health plan partners, employers, and members, using research, data, and direct customer engagement. Drive measurable outcomes across member engagement, clinical impact, partner satisfaction, and revenue growth. Lead discovery efforts to validate new offerings, pricing models, and delivery mechanisms. Execution & Outcomes Own delivery of complex, cross-platform initiatives from discovery through launch and iteration. Define success metrics and ensure teams are learning and improving continuously. Balance innovation with operational excellence and scalability. What you will bring: Required Skills: 10+ years of product management experience, including 5+ years leading product teams. Proven experience owning B2B or B2B2C products, ideally in healthcare, benefits, SaaS, or regulated environments. Track record of delivering complex, multi-stakeholder products with measurable impact. Experience working with health plans, employers, or enterprise customers strongly preferred. Preferred Skills: Strategic thinker who can zoom out to vision and zoom in to execution. Strong people leader with a passion for coaching and developing PMs. Comfortable navigating ambiguity, trade-offs, and executive-level decision making. Excellent communicator—able to align diverse stakeholders around a shared direction. Customer-obsessed and outcomes-driven, with a bias toward learning and iteration. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $180,000 - 287,500 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: A mission that matters—with impact you can see and feel A culture that’s collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Strategic Planning
Organizational Transformation
Cross-Functional Leadership
Direct Apply
Posted 15 days ago
HE

Senior Manager, EAP Strategy & Operations

HeadspaceAnywhereFull-time
View Job
Compensation$119K - 190K a year

Lead and manage the operational relationship with external EAP partners, develop and execute strategic roadmaps, and drive operational excellence and scale. | 7+ years of experience in partner operations, strategic operations, or account management, with strong analytical, project management, and leadership skills, preferably with experience in mental health or employee assistance programs. | About the Senior Manager, EAP Strategy & Operations at Headspace: The Senior Manager, EAP Strategy & Operations will lead the scoping, project management, and execution of our FY26 Employee Assistance Program (EAP) Optimization roadmap. This role will assume day-to-day operational ownership and will be accountable for translating strategy into execution across our core EAP partners. This role is highly cross-functional and execution-oriented, sitting at the intersection of partner management, operations, data, product, and go-to-market. The latter requires exceptionally strong skillsets across process optimization, account management, cross-functional collaboration, and strategic planning. The ideal candidate can flex up and down, driving strategy through execution of key projects while also setting KPIs, identifying and driving process improvements. What you will do: Partner & Account Management: Serve as the primary point of contact for external EAP partners, owning the day-to-day operational relationship and business outcomes Build strong, trust-based relationships with partner leadership and operational teams to enable effective collaboration Partner closely with Headspace leadership to identify, escalate, and resolve risks, serving as the ultimate accountable partner for the relationship Lead recurring operational cadences including QBRs, readiness reviews, and escalation forums Roadmap Development & Tracking: Own the end-to-end EAP Partner Optimization roadmap, including quarterly and annual planning – as well as outcomes Inform and translate FY26 strategic objectives into clear scopes, timelines, milestones, and success metrics Identify and prioritize portfolio of optimization opportunities across multiple partners aligned to shared goals, including operational efficiency, quality, scalability, and global expansion. Maintain a clear, executive-ready view of progress, risks, and tradeoffs Execution & Project Management Drive scoping and execution of multiple complex, cross-functional initiatives that improve operational efficiency and partner integration; example of initiative portfolio includes: data sharing and reporting process optimization, reducing manual workflows, development of joint marketing and enablement materials with GTM and partner teams, member triage and escalation improvements across clinical and work-life services, global expansion evaluation Operational Excellence & Scale Establish and refine operational frameworks, documentation, and role & responsibility models with partners - ultimately defining and owning the operating model Improve shared workflows, SLAs, and performance measurement across EAP service delivery Ensure operational readiness for key FY26 milestones, launches, and global expansions, achieving outcomes Identify opportunities to standardize, automate, and scale partner operations as the EAP footprint grows Internal Enablement & Employer Support Serve as the operational owner for internal EAP enablement, ensuring Sales, Client Success, and Account Management teams are equipped to confidently position, support, and troubleshoot EAP offerings Act as a primary escalation point for employer-facing EAP questions and issues, partnering with CS, Product, Clinical, and external partners to drive timely resolution Own and maintain internal EAP documentation and sources of truth, including knowledge bases, FAQs, enablement materials, and tooling (e.g., EAP GPT) Partner with GTM, Enablement, and CS Ops teams to deliver training, updates, and change communications related to EAP capabilities, partner changes, and process updates Proactively identify gaps in internal understanding or tooling and drive improvements that reduce friction for employer-facing teams What you will bring: Required Skills: 7+ years of experience, ideally with domain expertise within Employee Assistance Programs (EAP) in innovation and/or strategic operations roles Demonstrated track record with experience across 1 or more: partner operations, strategic operations, account management, innovation Deep operational expertise with ability to set and achieve targets and develop cross-functional roadmaps; brings industry benchmarks and best practices to role Ability to influence and effectively communicate with both internal and external senior leadership People management experience and ability to motivate and drive operational teams Analytical skill set, with ability to break down a problem into component parts, build a project plan against it, and manage end-to-end execution Strong judgment, accountability and decision-making skill set Nice to have: experience with technical integrations; operating in high-growth start-ups Pay & Benefits: The anticipated new hire base salary range for this full-time position is $118,800-$189,750 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: A mission that matters—with impact you can see and feel A culture that’s collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice #LI-Hybrid

Partner Management
Operational Strategy
Cross-Functional Collaboration
Direct Apply
Posted 15 days ago
Headspace

Paid Media Manager, Influencer & Affiliate

HeadspaceAnywhereFull-time
View Job
Compensation$79K - 127K a year

Manage and optimize influencer and affiliate marketing campaigns to meet performance targets, build relationships with partners, and analyze campaign data. | Requires 5+ years in influencer and affiliate marketing, strong analytical skills, excellent communication, and experience managing budgets and partnerships. | About the Paid Media Manager, Influencer & Affiliate at Headspace: We are seeking a dynamic Paid Media Manager with expertise in influencer and affiliate marketing to join our performance marketing team. This role will be responsible for driving performance, managing partnerships, and executing campaigns that deliver measurable business impact. The ideal candidate is data-driven, highly organized, and has strong relationship-building skills with both creators and agency partners. You will collaborate cross-functionally with Brand, Creative, Content, Product Marketing, Analytics, Finance, & Legal to ensure programs support major launches and align with key business objectives. What you will do: Influencer Marketing • Identify and review potential influencer and creator partners across key platforms. • Review content and provide actionable feedback to ensure brand alignment. • Lead testing & ideation for upcoming influencer campaigns. • Track, analyze, and report on weekly influencer performance to leadership and cross functional partners. • Manage influencer budgets, ensuring efficient spend allocation and optimizing strategy based on performance. • Generate tracking codes and links for campaigns. • Conduct competitive reviews to benchmark and optimize strategy. • Serve as the primary point of contact for creators and influencer agency. Affiliate Marketing • Review and approve new affiliate partner opportunities. • Manage day-to-day affiliate approvals and communications. • Oversee performance reporting and campaign measurement, iterating off of insights. • Track, analyze, and report on weekly affiliate performance to leadership and cross functional partners. • Issue and manage affiliate tracking codes. • Handle voucher code reversals and compliance monitoring. • Serve as the primary point of contact for partners and affiliate agency. Required Skills: • 5+ years of experience in influencer and affiliate marketing. • Proven track record of managing influencer campaigns and affiliate programs and hitting DR targets. • Data-driven, analytical mindset with experience in performance tracking and reporting. • Highly organized with excellent attention to detail. • Ability to manage & optimize spend against pre-existing budgets and prioritize multiple projects simultaneously. • Strong communication and relationship-building skills including the ability to effectively secure talent and manage external agencies. • Strong verbal and written communication skills. Preferred Skills: • Mobile app / subscription experience is strongly preferred but not required • Passion for the mental health & mindfulness space Location: We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You'll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $79,200-$126,500 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come. Why You'll Love Working Here: • A mission that matters-with impact you can see and feel • A culture that's collaborative, inclusive, and grounded in our values • The chance to shape what mental health care looks like next • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. • Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice #LI-Hybrid

Influencer marketing
Affiliate program management
Performance tracking
Verified Source
Posted 19 days ago
HE

Paid Media Manager, Influencer & Affiliate

HeadspaceAnywhereFull-time
View Job
Compensation$79K - 127K a year

Manage influencer and affiliate marketing campaigns, analyze performance, and build partnerships to support business objectives. | 5+ years in influencer and affiliate marketing, proven campaign management skills, data-driven mindset, excellent communication, and relationship-building skills. | About the PAID MEDIA MANAGER, INFLUENCER & AFFILIATE at Headspace: We are seeking a dynamic Paid Media Manager with expertise in influencer and affiliate marketing to join our performance marketing team. This role will be responsible for driving performance, managing partnerships, and executing campaigns that deliver measurable business impact. The ideal candidate is data-driven, highly organized, and has strong relationship-building skills with both creators and agency partners. You will collaborate cross-functionally with Brand, Creative, Content, Product Marketing, Analytics, Finance, & Legal to ensure programs support major launches and align with key business objectives. What you will do: Influencer Marketing Identify and review potential influencer and creator partners across key platforms. Review content and provide actionable feedback to ensure brand alignment. Lead testing & ideation for upcoming influencer campaigns. Track, analyze, and report on weekly influencer performance to leadership and cross functional partners. Manage influencer budgets, ensuring efficient spend allocation and optimizing strategy based on performance. Generate tracking codes and links for campaigns. Conduct competitive reviews to benchmark and optimize strategy. Serve as the primary point of contact for creators and influencer agency. Affiliate Marketing Review and approve new affiliate partner opportunities. Manage day-to-day affiliate approvals and communications. Oversee performance reporting and campaign measurement, iterating off of insights. Track, analyze, and report on weekly affiliate performance to leadership and cross functional partners. Issue and manage affiliate tracking codes. Handle voucher code reversals and compliance monitoring. Serve as the primary point of contact for partners and affiliate agency. Required Skills: 5+ years of experience in influencer and affiliate marketing. Proven track record of managing influencer campaigns and affiliate programs and hitting DR targets. Data-driven, analytical mindset with experience in performance tracking and reporting. Highly organized with excellent attention to detail. Ability to manage & optimize spend against pre-existing budgets and prioritize multiple projects simultaneously. Strong communication and relationship-building skills including the ability to effectively secure talent and manage external agencies. Strong verbal and written communication skills. Preferred Skills: Mobile app / subscription experience is strongly preferred but not required Passion for the mental health & mindfulness space Location: We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $79,200-$126,500 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: A mission that matters—with impact you can see and feel A culture that’s collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice #LI-Hybrid

Grant Writing
Fundraising
Strategic Communications
Direct Apply
Posted 21 days ago
HE

Director, Coach Strategy & Operations

HeadspaceAnywhereFull-time
View Job
Compensation$139K - 200K a year

Lead cross-functional teams to drive operational efficiency, scale coaching offerings, manage strategic operations, set KPIs, and oversee new product launches and workforce planning. | 8+ years experience in scaling virtual clinical or coaching networks, strong strategic and operational expertise, people management skills, data-driven problem solving, and experience in high-growth digital health environments. | About the Director, Coach Strategy & Operations at Headspace: The *Director, Coach Strategy & Operations** will drive operational efficiency and scale of Headspace’s Coaching offering, with a specific focus on leading business transformations and building out the people, process and systems required to launch, optimize, and monitor net new offerings. The latter requires exceptionally strong skillsets across problem structuring, data-informed decision making, strategic operations, change management, and cross-functional influence. Reporting to the VP, Marketplace Strategy & Operations, the Director will drive cross-functional prioritization (key partner teams: Services, Data Science, Product, Finance), and define the roadmap to achieve business goals. The ideal candidate can flex up and down, driving strategy through execution of key projects while also setting KPIs, identifying and driving process improvements, and managing a team of operators. Core oversight domains include, but are not limited to: strategic operations, systems and tooling, capacity forecasting and monitoring, shift scheduling, new product launches (operational partner).* What you will do: • Lead cross-functional stakeholder group across Product, Data Science, Commercial, Clinical, Finance, Talent, and Operations to set vision, strategy, and roadmap driving internal infrastructure builds (people, process, systems) to support a scaling and launching Coach offerings • Lead operational teams enabling scale, including shift scheduling, strategic operations; opportunity to refine roles and responsibilities across teams • Evaluate employment models for optimal growth • Set roadmap, KPIs and business health metrics driving accountability and transparency of domains above • Identify opportunities to drive operational efficiency across the care delivery (coaching) business, including but not limited to: process improvement initiatives (ex. Schedule optimization, Onboarding and training efficiencies), workflow audits, automation opportunities and associated tooling investments • Demonstrate a structured, data-driven approach, developing investment and project briefs that clearly outline the problem space, business context, approach, recommendation, and core metrics • Defines business requirements and evaluates potential vendors to support network scale • Thought partner to senior leadership evaluating new offerings and expansion opportunities • Lead the Coaching Operations team with an emphasis on developing a high performing organization through clear goal setting, and providing constructive feedback and direction What you will bring: Required Skills: • 8+ years of experience, with deep domain expertise around building and scaling a virtual clinical or coaching network and associated complex operations • Demonstrated track record at a high-growth, digital health start-up, with ideal experience across 1 or more: business transformations, change management strategy, strategic operations, workforce planning / capacity management • Deep operational expertise with ability to set and achieve targets and develop cross-functional roadmaps; brings industry benchmarks and best practices to role • Ability to influence and effectively communicate with senior leadership • People management experience and ability to motivate and drive operational teams • Analytical skill set, with ability to break down a problem into component parts, build a project plan against it, and manage end-to-end execution • Strong judgment, accountability and decision-making skill set • Critical problem solver leading with data Location: We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF) and Los Angeles (LA). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF and LA areas, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $138,600-$200,000 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel • A culture that’s collaborative, inclusive, and grounded in our values • The chance to shape what mental health care looks like next • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. **Please inform our Talent team by filling out[this form](https://docs.google.com/forms/d/e/1FAIpQLSdE8hXeZCqOzzVSXbYKv3gO_88tTdlJYs3XUPHSyNvhkzqqRQ/viewform)if you need any assistance completing any forms or to otherwise participate in the application or interview process.*** Headspace participates in the E-Verify Program. Privacy Statement • All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. * • As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. * Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Strategic Operations
Team Management
Process Improvement
Change Management
Capacity Forecasting
Cross-functional Leadership
Data-driven Decision Making
Product Improvement
Workforce Planning
Customer Support Operations
Verified Source
Posted 5 months ago
HE

Healthcare Business Development & Partnerships Director

HeadspaceAnywhereFull-time
View Job
Compensation$156K - 171K a year

Lead and execute healthcare partnership growth strategy, manage full sales cycle, coordinate cross-functional teams, and track partnership KPIs. | 7+ years in healthcare or digital health business development with proven B2B partnership success, US healthcare knowledge, strong negotiation and leadership skills, and US residency. | About the Healthcare Business Development & Partnerships Director at Headspace: Headspace is on a mission to improve the health and happiness of the world. We’re a global leader in mental wellness, offering science-backed meditation, mindfulness, and mental health solutions to individuals and organizations. As we continue to expand our reach and impact, we’re building strategic partnerships with leading healthcare and benefits innovators. We are seeking an experienced, results-driven Business Development Director to lead our partnership growth with companies in the healthcare ecosystem, including but not limited to benefit navigators, self-insurance, Third-Party Administrators, Plan Benefit Managers, Cost Containment, Digital Wellness and Condition Management. This individual will lead the development and execution of our partnership strategy across the healthcare ecosystem — identifying, structuring, and scaling strategic relationships that accelerate enterprise growth and expand our influence in the health benefits space. What you will do: • Define and execute the GTM partnership strategy for healthcare enablement partners — creating scalable engagement models, playbooks, and partner success frameworks. • Build and manage a robust pipeline of partnership opportunities from initial outreach through final contract execution. • Own the full sales cycle: prospecting, pitching, negotiating, and closing deals with both speed and thoughtfulness. Orchestrate cross-functional execution across Legal, Product, Clinical, and Marketing by developing alignment frameworks and internal processes that enable consistent, scalable partner delivery. • Design and institutionalize scalable internal processes, enablement materials, and partnership standards to increase organizational capacity for deal execution and post-close delivery. • Define and track KPIs to measure partnership impact, optimize outcomes, and inform go-to-market strategies. • Act as a thought partner to VP-level leaders across GTM and Product in shaping the company’s healthcare strategy through partnerships. • Represent Headspace externally at industry conferences, events, and partner engagements. • Track and report on pipeline performance, partner-influenced revenue, and contribution to strategic KPIs including ARR growth, implementation success, and client acquisition via partners. What you will bring: • 7+ years of experience in business development, partnerships, or enterprise sales, within digital health, mental health, or healthcare benefits. • A proven track record of closing complex B2B partnerships—from early-stage engagement through long-term contract execution. • Strong understanding of the US healthcare landscape, including navigation platforms, benefits brokers, TPAs, etc. • Experience mentoring peers and influencing team culture to raise the bar for partnership execution and cross-functional collaboration. • Excellent communication, relationship-building, and negotiation skills. • Entrepreneurial mindset with a proven ability to set direction, lead cross-functional initiatives, and scale strategic programs within complex organizational environments • Passion for mental health, wellbeing, and the Headspace mission. Location: We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF) and Los Angeles (LA). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF and LA areas, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $155,600-$171,000 + quarterly variable + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel • A culture that’s collaborative, inclusive, and grounded in our values • The chance to shape what mental health care looks like next • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. **Please inform our Talent team by filling out[this form](https://docs.google.com/forms/d/e/1FAIpQLSdE8hXeZCqOzzVSXbYKv3gO_88tTdlJYs3XUPHSyNvhkzqqRQ/viewform)if you need any assistance completing any forms or to otherwise participate in the application or interview process.*** Headspace participates in the E-Verify Program. Privacy Statement • All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. * • As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. * Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Business development
Partnership strategy
Sales cycle management
Healthcare ecosystem knowledge
Negotiation
Cross-functional leadership
US healthcare landscape understanding
Verified Source
Posted 5 months ago
HE

Director, Coach Operations

HeadspaceAnywhereFull-time
View Job
Compensation$139K - 200K a year

Lead cross-functional teams to build and scale operational infrastructure, set KPIs, drive process improvements, and manage coaching operations teams. | 8+ years experience building/scaling virtual coaching or clinical networks, expertise in business transformations, strategic operations, workforce planning, people management, and strong data-driven problem solving. | About the Director, Coach Operations at Headspace: The *Director, Coach Operations** will drive operational efficiency and scale of Headspace’s Coaching offering, with a specific focus on leading business transformations and building out the people, process and systems required to launch, optimize, and monitor net new offerings. The latter requires exceptionally strong skillsets across problem structuring, data-informed decision making, strategic operations, change management, and cross-functional influence. Reporting to the VP, Marketplace Strategy & Operations, the Director will drive cross-functional prioritization (key partner teams: Services, Data Science, Product, Finance), and define the roadmap to achieve business goals. The ideal candidate can flex up and down, driving strategy through execution of key projects while also setting KPIs, identifying and driving process improvements, and managing a team of operators. Core oversight domains include, but are not limited to: strategic operations, systems and tooling, capacity forecasting and monitoring, shift scheduling, new product launches (operational partner).* What you will do: • Lead cross-functional stakeholder group across Product, Data Science, Commercial, Clinical, Finance, Talent, and Operations to set vision, strategy, and roadmap driving internal infrastructure builds (people, process, systems) to support a scaling and launching Coach offerings • Lead operational teams enabling scale, including shift scheduling, strategic operations; opportunity to refine roles and responsibilities across teams • Evaluate employment models for optimal growth • Set roadmap, KPIs and business health metrics driving accountability and transparency of domains above • Identify opportunities to drive operational efficiency across the care delivery (coaching) business, including but not limited to: process improvement initiatives (ex. Schedule optimization, Onboarding and training efficiencies), workflow audits, automation opportunities and associated tooling investments • Demonstrate a structured, data-driven approach, developing investment and project briefs that clearly outline the problem space, business context, approach, recommendation, and core metrics • Defines business requirements and evaluates potential vendors to support network scale • Thought partner to senior leadership evaluating new offerings and expansion opportunities • Lead the Coaching Operations team with an emphasis on developing a high performing organization through clear goal setting, and providing constructive feedback and direction What you will bring: Required Skills: • 8+ years of experience, with deep domain expertise around building and scaling a virtual clinical or coaching network and associated complex operations • Demonstrated track record at a high-growth, digital health start-up, with ideal experience across 1 or more: business transformations, change management strategy, strategic operations, workforce planning / capacity management • Deep operational expertise with ability to set and achieve targets and develop cross-functional roadmaps; brings industry benchmarks and best practices to role • Ability to influence and effectively communicate with senior leadership • People management experience and ability to motivate and drive operational teams • Analytical skill set, with ability to break down a problem into component parts, build a project plan against it, and manage end-to-end execution • Strong judgment, accountability and decision-making skill set • Critical problem solver leading with data Location: We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF) and Los Angeles (LA). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF and LA areas, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $138,600-$200,000 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel • A culture that’s collaborative, inclusive, and grounded in our values • The chance to shape what mental health care looks like next • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. **Please inform our Talent team by filling out[this form](https://docs.google.com/forms/d/e/1FAIpQLSdE8hXeZCqOzzVSXbYKv3gO_88tTdlJYs3XUPHSyNvhkzqqRQ/viewform)if you need any assistance completing any forms or to otherwise participate in the application or interview process.*** Headspace participates in the E-Verify Program. Privacy Statement • All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. * • As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. * Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Strategic operations
Change management
Cross-functional leadership
Data-driven decision making
Workforce planning
People management
Organizational transformation
Coaching and training
Program scaling
Verified Source
Posted 5 months ago

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