Harrow, Inc.

Expand profitable business within strategic ophthalmic accounts through sales execution, relationship building, and market analysis. | 10+ years of sales experience, preferably in ophthalmic markets, with strong communication, strategic planning, and CRM proficiency. | Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: • An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM • A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE® • A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM • A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA® • A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Director, Strategic Accounts will be responsible for expanding profitable business in an assigned base of new and existing customers. This position will report to the [TBD] and will participate as a key member of the commercial team with primary responsibilities that include: closing new business within strategic accounts, customer retention and ensuring portfolio performance achieves defined financial goals. The person in this role will have a proven track record of success selling to multiple call points in the Private Equity, Government, Physician Office, Ambulatory Surgery Center and Hospital environments. Core Responsibilities • Implement and execute plans to achieve expansion of sales in a defined base of existing strategic ophthalmic customers and new key targets. • Appropriate utilization of the Customer Relationship Management (CRM) system. • Execute cohesive strategies with Marketing, Sales, Customer Care and Inside Sales. • Effectively manage assigned operating expense budget for travel and customer training. • Monitor sales performance and adjust strategy as needed to meet competitive conditions. • Evaluate customer, market and competitor activity and update the organization accordingly. • Establish and maintain relationships with key opinion leaders within strategic accounts. • Direct sales forecasting activities and set performance goals accordingly. • Coordinate with and assist the field team with closing new business in Strategic Accounts. • Utilize resources to enhance productivity and provide optimal customer satisfaction. • Participate in providing detailed and accurate sales forecasting. • Actively participate as a key member of the Commercial team to drive success. Qualifications & Requirements • Bachelor’s Degree • 10+ years of sales experience, ophthalmic market preferred • Experience with execution of targeted business plans around priorities and goals. • Team player with a positive, can-do attitude. • Strong written, verbal and presentation communication skills. • Ability to think creatively in confronting issues and pursuing novel approaches to old problems. • Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards. • Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines • Proficient in the use of CRMs and Microsoft Office software products. Position Type • Remote Travel Up to 50% including overnight stays

Developing and maintaining relationships with ophthalmic healthcare professionals to grow market share and meet sales goals. | Experience in pharmaceutical or medical device sales, ability to build customer relationships, and proficiency with MS Office and CRM systems. | Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE® A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 70% travel. Essential Duties & Responsibilities Meet or exceed quarterly sales revenue and product goals Takes 100% ownership and accountability to reach the goals set by the company Focus is on the development of new customers while converting the existing customer base Entrepreneurial mindset to analyze, develop, and grow the territory business Drive demand through organic pull-through and deploy any and all reimbursement solutions Call on ophthalmic healthcare professionals in defined markets Develop critical physician and staff relationships within the assigned geography Utilizes internal resources when developing quarterly action plans and partnering with accounts All sales activity is adequately recorded in CRM in a timely manner Competent in PowerPoint, Excel, Word & Outlook Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner Act with a sense of urgency at all levels of customer care and follow up Collaborate with internal departments and peers Ability to travel throughout the assigned geography on a routine basis Expected travel in the field will be about 75-80%, which may include overnight stays Understand the Pharmaceutical Industry’s Code of Practice Comply with all state and federal-specific legislation and regulatory requirements Manage expenses in a thoughtful, responsible, and ethical manner Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper Acts as the liaison for customers with continual follow-up Submits all required reports, including monthly expense reports, on time Knowledge, Skills & Abilities Bachelor’s degree in a related field Has 1-4 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial) Ability to build, develop, and foster longstanding relationships with customers Ability to quickly absorb product and practice information and offer solutions that resonate Experience with the execution of strategic and targeted business plans around priorities and goals Proficient with MS Office products, including Word, Excel, and PowerPoint Clinical understanding in the specialty of ophthalmology is preferred Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility Knowledge of how physicians make decisions regarding patient care for various therapies Excellent presentation and interpersonal skills Solid independent judgment and initiative required Superior communication and written skills are a must Ability to multitask, adjusting priorities as needed Good problem-solving and analytical skills Ability to become proficient with the CRM System 70% weekly travel in a defined territory with overnights required If you are unable to upload your resume in this system, please email Talentgroup@harrowinc.com

Oversee and support external manufacturing operations, ensure compliance, and support audits and investigations. | Minimum of BS in a scientific discipline, 5+ years in industry with 3+ years in QA, strong knowledge of GMP, and excellent communication skills. | Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE® A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The QA Specialist II is responsible for overseeing and supporting external manufacturing operations of our global CMO Partners. The QA Specialist II position is an individual contributor role responsible for providing mid-level QA oversight of CMO operations in accordance with business agreements and international regulatory and industry standards. Secondarily, this role provides mid-level administrative support and basic general peer-to-peer guidance to junior team members to the internal quality department. Duties also include administrative tasks and projects for both the management and for members of the quality department. Core Responsibilities Partner closely with Harrow Eye’s External Manufacturing, Supply Chain and Regulatory Affairs team to ensure consistent and collaborative communication to external manufacturing partners Work cross functionally to provide a single point of contact for QA technical support to internal team and external manufacturing partners Effectively communicate issues, risks, and proposed solutions within the organization Assist with, conduct and provide QA approval of investigations, CAPAs, changes, validation documentation, and other related GMP documentation. Provide communication, support, and guidance to manufacturing partners and within the QA CMO team Facilitates implementation of policies and procedures for CMO compliance, including development of quality agreements. Quality business processes and product disposition in accordance with team derived strategy and business realities. Perform batch record review and lot disposition activities as required Support internal and external audits as needed Create and revise standard operating procedures as needed Coach and mentor junior team members on a peer-to-peer level basis. Other duties as assigned. Qualifications & Requirements A minimum of BS/BA in a scientific disciplinary. 5+ years related industry experience with a minimum of 3 years’ experience in quality assurance, quality control and compliance. Proven track record on investigations, deviations, change controls, product quality complaints and supplier qualification. Strong organizational skills, including ability to follow assignments through to completion. Knowledge of relevant regulations and guidance documents Strong decision-making capability and ability to ask compelling questions and to think strategically and understand global impact of decision Excellent verbal and written communication skills Detail-oriented with skills in problem solving and solid decision-making abilities Experience with working autonomously with proven ability to meet deadlines Proficient in the use of standard Microsoft Office software products, including Outlook, Word, and Excel required.

Manage and grow sales of ophthalmic surgical products through relationship building and strategic planning. | Bachelor’s degree and 3+ years of ophthalmology sales experience with buy-and-bill or medical device sales. | Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE® A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment. Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician’s office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment. Core Responsibilities Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans Solid understanding of reimbursement concepts as they relate to buy and bill Develop critical physician and ASC staff relationships within the assigned geography Utilizes all internal resources when developing quarterly action plans or handling problem accounts Provides weekly new business forecasts and updates All sales activity is adequately recorded in CRM Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products Collaborate effectively with internal departments and peers Act with a sense of urgency at all levels of customer care and follow up Ability to travel throughout the assigned geography on a routine basis Utilize the designated CRM system – Salesforce Understand and follow all industry and company policies and guidelines Comply with all state and federal legislation and regulatory requirements Manage expenses in a thoughtful, responsible, and ethical manner Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper Acts as the liaison for customer complaints or issues with continual follow-up Submits all required reports, including monthly expense reports, on time Competent in PowerPoint, Excel, Word & Outlook Qualifications & Requirements Bachelor’s degree in a related field Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred. Ability to build, develop, and foster longstanding relationships with customers Ability to quickly absorb product and practice information and offer solutions that resonate Experience with the execution of strategic and targeted business plans around priorities and goals Proficient with MS Office products, including Word, Excel, and PowerPoint Knowledge of how physicians make decisions regarding patient care for various therapies Excellent presentation and interpersonal skills Solid independent judgment and initiative required Superior communication and written skills are a must Ability to multitask, adjusting priorities as needed Good problem-solving and analytical skills Ability to become proficient with Salesforce CRM Position Type Remote Travel Expected travel in the field will be about 100% which will include overnight stays which is less than 75%

Supporting customer interactions, managing office tasks, and providing medical and administrative support. | Extensive experience in ophthalmic sales, buy-and-bill knowledge, and strong relationship management skills are required, which are not present in your resume. | Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE® A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment. Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician’s office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment. Core Responsibilities Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans Solid understanding of reimbursement concepts as they relate to buy and bill Develop critical physician and ASC staff relationships within the assigned geography Utilizes all internal resources when developing quarterly action plans or handling problem accounts Provides weekly new business forecasts and updates All sales activity is adequately recorded in CRM Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products Collaborate effectively with internal departments and peers Act with a sense of urgency at all levels of customer care and follow up Ability to travel throughout the assigned geography on a routine basis Utilize the designated CRM system – Salesforce Understand and follow all industry and company policies and guidelines Comply with all state and federal legislation and regulatory requirements Manage expenses in a thoughtful, responsible, and ethical manner Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper Acts as the liaison for customer complaints or issues with continual follow-up Submits all required reports, including monthly expense reports, on time Competent in PowerPoint, Excel, Word & Outlook Qualifications & Requirements Bachelor’s degree in a related field Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred. Ability to build, develop, and foster longstanding relationships with customers Ability to quickly absorb product and practice information and offer solutions that resonate Experience with the execution of strategic and targeted business plans around priorities and goals Proficient with MS Office products, including Word, Excel, and PowerPoint Knowledge of how physicians make decisions regarding patient care for various therapies Excellent presentation and interpersonal skills Solid independent judgment and initiative required Superior communication and written skills are a must Ability to multitask, adjusting priorities as needed Good problem-solving and analytical skills Ability to become proficient with Salesforce CRM Position Type Remote Travel Expected travel in the field will be about 100% which will include overnight stays which is less than 75%