HarperCollins Publishers

Leading the development, optimization, and evaluation of digital products to meet customer needs and business goals. | Extensive experience in consumer-facing software product management, strong analytical skills, and ability to lead cross-functional teams in an agile environment. | Overview HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. The Director of Product Management for Bible Gateway sits at the intersection of business, technology, and design to define and deliver customer-first, digitally-enabled experiences for Bible study and engagement for the largest Christian website in the world. This role operates strategically in developing the vision and direction for Bible Gateway as a whole, as well as for Bible Gateway Plus, a subscription-based digital Bible study tool. They will be responsible for leading and influencing cross-functional internal and external teams, while tactically leading execution of development, optimization and evaluation of outcomes against predetermined performance targets. Responsibilities Collaborating with cross-functional areas (UX, IT, Operations, Analytics, Finance, Marketing) to identify and deliver value through a customer-first, digitally enabled ecosystem. Developing compelling digital product visions and strategies grounded in customer needs, business goals, data, and insights. Conducting data analysis to identify business opportunities and providing actionable insights. Performing constant A/B testing on website content, layout, messaging, and user interface to improve overall web performance. Translating product vision into outcome focused roadmaps that communicate clear direction and digital product priorities across the organization based on the value that will be delivered. Managing multiple stakeholder expectations while delivering on the product vision, ensuring decisions that impact the product are grounded in material business and customer benefits. Establishing product goals, metrics, and analytics to measure product value outcomes; managing and grooming a product backlog based on performance while maintaining balance between innovative capabilities and foundational refinements and enablers. Analyzing consumer needs, current market trends, and potential partnerships from a build/buy perspective; assessing current competitor offerings, identifying opportunities for differentiation. Partnering with finance and other teams as needed to develop business cases and benefits to support investment in product features and functionality. Delivering the product’s value through a highly collaborative, cross-functional team comprised of business, technology, and design disciplines working in an agile framework. Engaging relevant stakeholders to create deployment plans and internal communications; ensuring product capabilities are positioned for successful adoption across functions and brands. Providing end-to-end subject matter expertise for the digital product internally and as the primary point for any needs related to the product area. Translating and documenting requirements in the format of product epics, features, user stories and acceptance criteria. Qualifications Work Experience: 8+ years of consumer-facing software product management, software product marketing, development and/or UX design experience, with 4+ years of consumer-facing software product Experience developing AI-integrated products is strongly preferred. Experience with subscription model consumer businesses, Bible study or Ed Tech tools are strongly preferred. Education: Bachelor's degree in Marketing, Computer Science, UX design, or related field (or equivalent) Skills: Excellent relationship builder, with the ability to lead and influence across functions. Understanding of core UX and funnel marketing principles. Strong quantitative and qualitative analysis skills, data-driven, and has experience with A/B and multivariate testing. Skilled at understanding and empathizing with consumer needs, while balancing with business goals. Strong business judgment and eye for prioritizing competing priorities. Familiarity with the Bible a plus. HarperCollins Christian Publishing is an equal opportunity employer. HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests. The salary range for this position is $120,000 – $170,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Lead and manage a cross-functional engineering team, contribute code, and ensure delivery of high-quality web and app products. | 8+ years in software engineering, 5+ years leading teams, experience with SDLC, cloud infrastructure, and relevant technologies. | Overview HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. The Engineering Manager is a player/coach leader responsible for both people/delivery leadership and hands-on technical contribution for a cross-functional engineering team (web and app developers, QA, Sysadmin, and project manager). This role will build and maintain a high-performing, accountable team and will actively contribute code where it has the most leverage—unblocking delivery, accelerating critical initiatives, improving quality, and strengthening platform reliability. This role supports high-visibility properties like the Bible Gateway website and app and Study Gateway, as well as some other properties. Responsibilities Own delivery outcomes: planning, estimation, scope negotiation, sequencing, dependency management, and risk mitigation. Partner with Product/Design/Stakeholders to translate priorities into executable plans and clear milestones. Run or improve agile ceremonies and team rituals; drive continuous improvement in throughput and predictability. Manage and coach engineers across disciplines (web, app, QA, systems), including goal-setting, feedback, and performance reviews. Develop career growth plans and ensure the team has clarity on expectations, roles, and ways of working. Support hiring, onboarding, and team structure decisions to match roadmap needs. Communicate status, tradeoffs, and risks clearly to technical and non-technical partners. Align with Security/IT as needed on access, compliance, security, and best practices. Contribute production code as needed across key services/applications (e.g., complex features, integrations, performance work, tooling). Jump in to unblock the team: debugging, spike/prototype work, targeted refactors, and closing priority gaps. Set and model engineering standards through real participation: code reviews, testing practices, documentation, and operational readiness. Partner with the Engineering Lead on architecture decisions; ensure consistency across systems and components. Determine where best to deploy AI and other modern tooling. Drive a strong quality culture with QA and engineering: test strategy, automation, release criteria, defect triage, and regression control. Partner with infrastructure engineer to ensure reliable environments, monitoring, incident response, and postmortems. Qualifications Work Experience: 8+ years of software engineering experience, with 5+ years leading teams (people management). Experience managing mixed teams (web, app, QA, systems) a plus. Experience delivering customer-facing web and/or application products with a strong SDLC discipline. Proven track record improving engineering processes (delivery predictability, quality, reliability). Education: Bachelor's degree in Computer Science or related field (or equivalent work experience) Skills: Strong technical judgment: can dive deep when needed, make pragmatic tradeoffs, and keep systems maintainable. Familiarity with cloud infrastructure, observability, incident management, and CI/CD pipelines. Familiarity with the Bible a plus, but not a requirement. Knowledge of PHP, MySQL, and system architecures. Experience with Laravel, WordPress, and Drupal a plus. Knowledge of AWS (EC2, S3, DynamoDB, Lambda) a plus. HarperCollins Christian Publishing is an equal opportunity employer. HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests. The salary range for this position is $150,000 – $175,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Managing product lifecycle, defining requirements, and collaborating with technical and business teams to deliver product solutions. | Experience in product/project management, defining product requirements, managing backlogs, and familiarity with Agile methodologies. | Overview HarperCollins is actively seeking a quick-learning mid-level Product Manager accountable for driving product strategy, roadmap development, and successful execution of product development initiatives within our squad-based organizational model. This role requires both strong product management expertise and project management skills to ensure seamless delivery of product solutions. The Product Manager must work closely with engineering teams, design, and stakeholders across the organization to define, prioritize, and deliver products that meet user needs and business objectives in accordance with HarperCollins standards. This role falls within the IT Division and reports directly to the Director of Product Management. Responsibilities Job duties include but are not limited to: Defining and owning the product vision, strategy, and roadmap for assigned products within the squad model Managing the end-to-end product lifecycle from concept through launch and optimization Writing detailed product requirements, user stories, and acceptance criteria Prioritizing product backlog based on business value, user impact, and technical feasibility Managing multiple concurrent product development projects and ensuring timely delivery Collaborating with cross-functional teams including developers, designers, QA, and business stakeholders, and supporting functions such as supply chain, corporate services, and book production Partnering with engineering, data, and business stakeholders to define, deliver, and govern AI-enabled and automation initiatives, ensuring responsible use, scalability, and alignment with business objectives Facilitating product planning sessions, sprint planning, backlog grooming, and retrospectives Managing dependencies and coordination between multiple product squads Ensuring stakeholder alignment through regular communication and status updates Monitoring performance metrics and user feedback to drive continuous improvement Setting up processes to support product development best practices within the squad model Preparing product status reports, roadmap updates, and executive briefings as required Acting as the primary liaison between technical teams and business stakeholders Ability to breakdown complex product challenges analytically and clearly articulate solutions Ability to wear "many hats" and adapt to various roles as needed to execute business needs while establishing squad-based processes Qualifications 4-year college degree in Business, Technology, or equivalent work experience 3-5 years of combined experience in Product Management and/or Project Management roles, specifically managing cross-functional product development projects Proven experience defining product requirements, managing product backlogs, and driving product launches Strong project management skills with ability to manage timelines, resources, and deliverables Experience with user research methods, data analysis, and product metrics Familiarity with AI-driven products, data-enabled features, or automation initiatives, including translating AI capabilities into clear product requirements Ability to work independently and lead cross-functional teams onsite and remotely across multiple geographic regions and time zones Comfortable presenting to product teams, executives, and stakeholders to deliver complex product concepts Knowledge of Agile/Scrum methodologies and experience with squad-based or similar team structures Working knowledge of project management tools (Jira, Azure DevOps, Confluence, Microsoft Teams) Excellent written and oral communication skills with ability to translate technical concepts into business terms Analytical and problem-solving skills with data-driven decision-making approach Strong time management and organizational skills Self-motivated, positive attitude, and high-energy, with willingness to accept varied assignments Experience with software development processes and digital product initiatives, preferred Product management certification or project management certification are assets Experience in publishing or media-related domains such as supply chain, corporate services, book production workflows, or DAM/content management systems, a strong asset Willingness to travel, dependent upon business needs HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred. The salary range for this position is $90,000-$110,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. HarperCollins Publishers is an equal opportunity employer. HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests.

Manage and optimize TikTok Shop operations, develop KPIs, and support marketplace expansion. | Requires 3-5+ years in e-commerce or social commerce, experience with TikTok Shop, and strong analytical skills. | • *Overview** The TikTok Shop & Marketplace Operations manager is responsible for the day-to-day management and strategic operational development of TikTok Shop as a channel, as well as future marketplace expansion. Working with the heads of the two TikTok Shops, this role will own systems architecture and strategy, as well as execution, to ensureseamless operations and continued growth. • *Responsibilities** + Partner directly with the heads of TikTok Shops to develop Key Performance Indicators (KPIs), strategic initiatives and project plans for the TikTok Shop and marketplace channel. + Use best practices for managing Shop operations and maintaining strong Shop Health score. + Continually audit and optimize operations, including listings, logistics, messaging flows, creator onboarding, and content quality control. + Support campaign planning (Mega Sale Days, Brand Days, etc.), affiliate outreach, internal and external content development. + Support inventory management and fulfillment operations. + Develop and maintain reporting and analytics dashboards. Own ongoing and ad hoc reporting and analytics. + Serve as a subject matter expert and internal consultant on TikTok Shop by proactively staying ahead of TikTok + Shop updates, beta programs, and new features to test. + Own operational management for future marketplace expansion. • *Qualifications** + 3–5+ years of overall experience in e-commerce, social commerce, operations, or growth, with 1-2 years of experience in TikTok Shop strategy and operations + Bachelor’s Degree (or equivalent experience) Required + Proven ability to build Standard Operating Procedures (SOPs), systems, and scalable processes + Analytical mindset with strong comfort in dashboards, spreadsheets, and reporting + Strong understanding of TikTok Shop, affiliate ecosystems, or marketplace operations + Strong understanding of analytics and how channel financials impact business outcomes + Strong business acumen and critical thinking skills + Ability to operate cross-functionally and keep teams aligned + Fast execution speed — comfortable making decisions with imperfect information HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. **That’s why cover letters are strongly preferred.** The salary range for this position is $70,000-$90,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including “elective” benefits employees may select to best fit the needs and personal situations of our diverse workforce. _HarperCollins Publishers is an equal opportunity employer._ HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com . Note: we will only respond to accommodation requests. • *Job Locations** _US_ • *Category** _Direct to Consumer_ Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

Manage and optimize TikTok Shop operations, develop KPIs and dashboards, and support marketplace expansion. | 3-5+ years in e-commerce or social commerce, experience with TikTok Shop or marketplace operations, strong analytical skills, and SOP development. | Overview The TikTok Shop & Marketplace Operations manager is responsible for the day-to-day management and strategic operational development of TikTok Shop as a channel, as well as future marketplace expansion. Working with the heads of the two TikTok Shops, this role will own systems architecture and strategy, as well as execution, to ensure seamless operations and continued growth. Responsibilities Partner directly with the heads of TikTok Shops to develop Key Performance Indicators (KPIs), strategic initiatives and project plans for the TikTok Shop and marketplace channel. Use best practices for managing Shop operations and maintaining strong Shop Health score. Continually audit and optimize operations, including listings, logistics, messaging flows, creator onboarding, and content quality control. Support campaign planning (Mega Sale Days, Brand Days, etc.), affiliate outreach, internal and external content development. Support inventory management and fulfillment operations. Develop and maintain reporting and analytics dashboards. Own ongoing and ad hoc reporting and analytics. Serve as a subject matter expert and internal consultant on TikTok Shop by proactively staying ahead of TikTok Shop updates, beta programs, and new features to test. Own operational management for future marketplace expansion. Qualifications 3–5+ years of overall experience in e-commerce, social commerce, operations, or growth, with 1-2 years of experience in TikTok Shop strategy and operations Bachelor’s Degree (or equivalent experience) Required Proven ability to build Standard Operating Procedures (SOPs), systems, and scalable processes Analytical mindset with strong comfort in dashboards, spreadsheets, and reporting Strong understanding of TikTok Shop, affiliate ecosystems, or marketplace operations Strong understanding of analytics and how channel financials impact business outcomes Strong business acumen and critical thinking skills Ability to operate cross-functionally and keep teams aligned Fast execution speed — comfortable making decisions with imperfect information HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred. The salary range for this position is $70,000-$90,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. HarperCollins Publishers is an equal opportunity employer. HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests.

The intern will support the marketing team by providing research and administrative assistance to deliver innovative marketing campaigns. They will also contribute ideas and create content for social media channels. | Candidates must be available to work 21 hours per week and have a passion for books. Experience with social media content creation and familiarity with design applications is preferred. | Overview We are looking for a creative and enthusiastic Marketing Intern to support the HarperOne imprint, a nonfiction imprint committed to publishing the most important books across its core categories of memoir and biography, religion, spirituality, science and technology, health and healing, personal growth, the environment, and social change. From C. S. Lewis and Paulo Coelho to Dr. Julie Smith, Brianna Madia, and Father Jim Martin, HarperOne authors rank among the world’s most influential voices and enduring visionaries. HarperOne publishes books for the world we want to live in. The intern will provide research and administrative support to help the marketing team deliver innovative marketing campaigns. The intern will also have the opportunity to feed ideas into and create content for some of the social channels within the imprint. Responsibilities Supports our creative media plans with ideas, research, and outreach. Provides general administrative support for the department, including social media scheduling and monitoring and helping with digital campaigns and administration. Works closely with other members of the marketing team and manages elements of campaigns where relevant. Aids with influencer outreach and fulfills mailings to tastemakers Qualifications Candidates who are available to work in a full-time capacity in 2026 or 2027 are eligible for this internship; open to rising seniors, recent graduates, master’s students, or entry level candidates with up to two years of work experience. Candidates must be available to work 21 hours per week across 3 or 4 days, from February 9 to April 17, 2026, at the location specified in the job description. This internship is compensated at a rate of $18 per hour. Applicants must be authorized to work in the United States. A resume and cover letter are required; applications without a cover letter will not be considered. Please address your cover letter to “Hiring Team.” Ideal candidates are either currently enrolled in or have recently graduated from an undergraduate or master’s program. A passion for books is highly valued! Experience creating and managing social media content Familiar with the landscape of social media trends Comfortable using design applications like Canva Some experience with workflow programs like Airtable and Asana Must have an interest in books and familiarity with the current nonfiction marketplace Comfortable working remotely and efficient at time management Experience with copyediting and proofing work HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred. HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests. The deadline to apply is October 10, 2025 by 11:59 pm ET. HarperCollins Publishers is an equal opportunity employer.

Assist with editorial tasks including content selection, editing, proofreading, typesetting preparation, and managing reprint corrections for Bible publishing projects. | Entry-level candidates with up to two years experience, strong English language skills, project management abilities, and availability for part-time hybrid work including mandatory in-office days. | The Editorial Intern will work alongside the Thomas Nelson Bibles team to play a key role in helping steward Bible projects at various stages of the publishing pipeline. They will assist with selecting and placing ancillary content, editing content received from contributors, preparing content for typesetting, proofreading typeset content, providing input on prospective future projects, managing reprint corrections, and engaging in other tasks as they arise. • Become familiar with the Thomas Nelson Bibles production process • Become familiar with the Thomas Nelson Bibles Style Guide, The Chicago Manual of Style, and The Christian Writer’s Manual of Style • Learn the various types of Bibles (e.g., Study, Text, Reference), common typesettings and layouts, and common ancillary features • Learn and practice the various kinds of editorial work, including content editing, copyediting, content proofreading, and typesetting proofreading • Select ancillary Bible content, drawing from existing content and content to be created • Place ancillary Bible content, ensuring a logical placement and an even distribution • Prepare editorial files for the typesetting process • Work with the composition team to steward a Bible project throughout the typesetting process • Manage reprint corrections • Proofread existing ancillary content to affirm it is styled properly • Attend team meetings, pub boards, preproduction meetings, and production meetings • Candidates who are available to work in a full-time capacity in 2026 or 2027 are eligible for this internship; open to rising seniors, recent graduates, master’s students, or entry level candidates with up to two years of work experience. • Candidates must be available to work 28 hours per week, Monday through Thursday, from June 8 to August 13, 2026. Tuesdays and Wednesdays are mandatory in-office days at our Nashville headquarters, while Mondays and Thursdays are remote workdays. Compensation for this internship is $18 per hour. • Applicants must be authorized to work in the United States. • A resume and cover letter are required; applications without a cover letter will not be considered. Please address your cover letter to “Hiring Team.” • Ideal candidates are either currently enrolled in or have recently graduated from an undergraduate or master’s program. • Candidates should be competent in Microsoft Word, Microsoft Outlook, and Microsoft Teams • Candidates should possess a strong knowledge of the English language and grammar • Candidates should have strong project management and organizational skills and be able to work independently • Candidates with copyediting and proofreading experience are preferred • A passion for the Bible is highly valued! HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred. HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests. The deadline to apply is October 10, 2025 by 11:59 pm ET. HarperCollins Christian Publishing is an Equal Opportunity Employer.