Harkcon Inc

Manage workloads, serve as on-site supervisor, and support FOIA and privacy program activities. | Experience in FOIA requests, privacy compliance, and office management, with a preference for DHS FOIA familiarity. | Harkcon is pursuing a contract supporting the US Coast Guard’s Office of Privacy Management and Office of Investigation and Casualty Analysis (CG-INV). Services to be provided include documentation, assessment, analysis, research, data processing, data entry, and office support for USCG FOIA and Privacy Programs. We are offering contingent offer letters for 2 Team Lead positions – both at the Senior/Intermediate Analyst level and both serving as on site supervisors for teams of 7-8 analysts.   In this role, you will: Act as an On Site Supervisor and day-to-day point of contact for the Contracting Officer and COR while performing FOIA and privacy program support work. Manage workloads, ensure timely completion, and support onboarding and administration activities with the COR.   Primary responsibilities: 1. Serve as day-to-day point of contact for the Contracting Officer and COR for routine coordination and issue resolution. 2. Be normally on site as a senior level employee for this effort.  3. Respond to COR requests for discussion or resolution of technical problems within two hours of notification, Monday through Friday.  4. Direct employee participation in application and onboarding process development, maintenance, and administration, and coordinate onboarding administration tasks with the COR.  5. Manage workloads, ensuring tasks are assigned and completed in a timely fashion.  6. Continue performing FOIA and privacy program support work consistent with the broader SOW requirements, including privacy compliance artifact review and FOIA casework support.  Minimum education and experience requirements: Candidates must meet one of the following: 1. Bachelor’s degree in business or related field, plus at least five years of experience reviewing and processing FOIA requests or supporting privacy compliance.  2. Eight years general experience in an office setting, plus two years of experience reviewing and processing FOIA requests or supporting privacy compliance. Preferred qualifications to strengthen competitiveness 1. Expertise in FOIA processing, including responding to appeals.  2. Familiarity with DHS FOIA processes.  3. Demonstrated experience reviewing PTA, PIA, SORN, and related privacy compliance documentation.  4. Proven ability to manage production workloads against defined timelines and quality constraints.  Work location and schedule: 1. Normally on site at USCG Headquarters St. Elizabeth's complex, with telework coordinated between the COR and the On Site Team Lead and subject to Contracting Officer override. 2. Work hours generally 0800to 1600 Eastern, Monday through Friday, excluding Federal holidays.  3. No travel is required by the SOW.  Harkcon, Inc. is a dynamic, service-disabled veteran-owned small business committed to providing comprehensive organizational and workforce performance analysis, training development & delivery, and comprehensive performance support with a variety of customized, innovative solutions in the public and private sectors. As a premier human capital solutions provider, our customers rely on us to deliver a broad range of services including organizational workforce planning & assessment, competency modeling & management, business process reengineering, HR system development & integration, organizational development, and change management. We believe that any human capital intervention is only as good as the analysis upon which it is based. Therefore, our practitioners place a particular emphasis on getting the analysis right, then applying this analysis to design, develop, implement, and evaluate a full suite of human capital support solutions in both domestic and international environments. Harkcon, Inc. is an is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age