Harbor Health

Providing front-desk customer service and administrative support in a healthcare setting. | High school diploma or GED, at least 6 months of administrative experience, strong communication skills, proficiency with MS Office, and physical ability to perform the duties. | COMPANY OVERVIEW At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation. We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! POSITION OVERVIEW The Front-Desk Specialists are responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to provider availability, explaining intake forms to new patients and processing payments after treatment. POSITION DUTIES & RESPONSIBILITIES This role will be responsible for: Provides initial customer service to all patients including but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the electronic medical record system for patient information, and creating patient files Quickly answering or properly referring questions Notifying providers of patient arrivals Provides conflict resolution and responds to patient grievances Creates and maintains confidential patient files and records, files accordingly Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Float to other facilities as needed and required Facilitates patient check-in and check-out. Explain payment options. Collects and posts patient payments; prepare deposits and follow established cash handling procedures Completes patient intakes, and conducts insurance verifications and authorizations All other duties as assigned DESIRED PROFESSIONAL SKILLS & EXPERIENCE High school diploma or GED Minimum of six (6) months of experience working in a professional administrative or related capacity Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients Excellent analytical and problem-solving skills Proficiency with MS Office Suite (Word, Excel, and Outlook) Organization and time management skills Physical Requirements of the role include: Physically demanding, moderate-stress environment. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions. Pushing and pulling heavy objects. Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing Additional Skills & Experiences Preferred include: Bilingual English/Spanish Experience with Phlebotomy BLS Certification WHAT WE OFFER Collaborative and dynamic work environment An organization made of people who are passionate about changing the healthcare landscape Competitive salary and benefits package Professional development and growth opportunities A transparent and unique culture Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.

Providing customer service, scheduling appointments, managing patient records, and handling payments in a healthcare setting. | High school diploma or GED, at least 6 months of administrative experience, proficiency with MS Office, and strong communication skills. | COMPANY OVERVIEW At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation. We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! POSITION OVERVIEW The Front-Desk Specialists are responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to provider availability, explaining intake forms to new patients and processing payments after treatment. POSITION DUTIES & RESPONSIBILITIES This role will be responsible for: • Provides initial customer service to all patients including but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the electronic medical record system for patient information, and creating patient files • Quickly answering or properly referring questions • Notifying providers of patient arrivals • Provides conflict resolution and responds to patient grievances • Creates and maintains confidential patient files and records, files accordingly • Ensuring availability of treatment information by retrieving and updating patient records • Verifying financial records and collecting patient charges while filing and expediting third-party claims • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders • Float to other facilities as needed and required • Facilitates patient check-in and check-out. Explain payment options. • Collects and posts patient payments; prepare deposits and follow established cash handling procedures • Completes patient intakes, and conducts insurance verifications and authorizations • All other duties as assigned DESIRED PROFESSIONAL SKILLS & EXPERIENCE • High school diploma or GED • Minimum of six (6) months of experience working in a professional administrative or related capacity • Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients • Excellent analytical and problem-solving skills • Proficiency with MS Office Suite (Word, Excel, and Outlook) • Organization and time management skills Physical Requirements of the role include: • Physically demanding, moderate-stress environment. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions. Pushing and pulling heavy objects. Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing Additional Skills & Experiences Preferred include: • Bilingual English/Spanish Experience with Phlebotomy BLS Certification WHAT WE OFFER • Collaborative and dynamic work environment • An organization made of people who are passionate about changing the healthcare landscape • Competitive salary and benefits package • Professional development and growth opportunities • A transparent and unique culture Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.

Design and evolve scalable software architectures while owning features end-to-end from ideation to deployment. Collaborate with product, design, and business partners to deliver impactful solutions. | Candidates should have 5+ years of software engineering experience and proficiency in Typescript/NodeJS or Python. A bachelor's degree in Computer Science or equivalent professional experience is required. | COMPANY OVERVIEW At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation. We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! POSITION OVERVIEW Harbor Health is scaling fast as we expand access to member-centered, tech-enabled healthcare. We’re looking for a Senior Software Engineer who thrives in fast-moving, high-growth environments — someone who can balance shipping quickly with building the right long-term foundations. You’ll design and own critical systems, mentor teammates, and have a seat at the table as we grow from a startup to a category-defining healthcare company. If you’re motivated by building zero-to-one and one-to-many systems in a space where reliability and trust are paramount, this role is for you. POSITION DUTIES & RESPONSIBILITIES Design and evolve scalable, software architectures using system thinking principles. Understand business needs into technical solutions emphasizing speed and simplicity Own features end-to-end — from ideation and design to deployment, ongoing maintenance, documentation and sharing Build clean, efficient, high-quality solutions and set the bar for engineering best practices. Build and optimize CI/CD pipelines, automated testing, deployment, and monitoring systems. Debug complex issues across the stack and proactively resolve performance bottlenecks. Integrate and leverage AI frameworks to accelerate development and enhance product functionality Implement monitoring, alerting, and reliability strategies for mission-critical systems. Collaborate with product, design, and business partners to deliver impactful solutions. Excellence in Engineering beyond writing code, code reviews, mentor teammates, and foster a culture of knowledge sharing. Create clear technical documentation for systems, APIs, and operational processes. DESIRED PROFESSIONAL SKILLS & EXPERIENCE 5+ years of experience in software engineering. 5+ years building scalable web and backend applications 3+ years of proficiency in either Typescript/NodeJS, Python, or both 3+ years of experience with AWS or comparable cloud platforms. Proficient in SQL,and data access patterns like ORM Strong expertise in engineering practices, including CI/CD, observability, and cloud platforms. Proven track record of rapidly delivering greenfield projects from concept to deployment. Team-oriented with excellent collaboration and communication skills. Bachelor’s degree in Computer Science or equivalent professional experience. Experience building AI powered applications is a plus. Experience with NestJS or Svelte a plus. Exposure to the healthcare technology domain WHAT WE OFFER Opportunity to shape the financial foundation of an innovative healthcare model Collaborative and dynamic work environment An organization made of people who are passionate about changing the healthcare landscape Competitive salary and benefits package Professional development and growth opportunities A transparent and unique culture At Harbor Health, we're transforming healthcare in Austin through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.

Design and evolve scalable data products and architectures while owning features end-to-end. Collaborate with product and design teams to deliver impactful solutions. | Candidates should have 5+ years of experience in software or data engineering, with at least 2 years in healthcare technology. Proficiency in SQL, cloud platforms, and programming languages like Python or Go is essential. | COMPANY OVERVIEW At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation. We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! POSITION OVERVIEW Harbor Health is scaling fast as we expand access to member-centered, tech-enabled healthcare. We’re looking for a Senior Software Engineer who thrives in fast-moving, high-growth environments — someone who can balance shipping quickly with building the right long-term foundations. You’ll design and own critical systems, mentor teammates, and have a seat at the table as we grow from a startup to a category-defining healthcare company. If you’re motivated by building zero-to-one and one-to-many systems in a space where reliability and trust are paramount, this role is for you. POSITION DUTIES & RESPONSIBILITIES Design and evolve scalable, maintainable data products, pipelines, models and architectures using system thinking principles. Understand business needs into technical solutions emphasizing speed and simplicity Own features end-to-end — from ideation and design to deployment, ongoing maintenance, documentation and sharing Build clean, efficient, high-quality solutions and set the bar for engineering best practices. Build and optimize CI/CD pipelines, automated testing, deployment, and monitoring systems. Debug complex issues across the stack and proactively resolve performance bottlenecks. Integrate and leverage AI frameworks to accelerate development and enhance product functionality Implement monitoring, alerting, and reliability strategies for mission-critical systems. Collaborate with product, design, and business partners to deliver impactful solutions. Excellence in Engineering beyond writing code, code reviews, mentor teammates, and foster a culture of knowledge sharing. Create clear technical documentation for systems, APIs, and operational processes. DESIRED PROFESSIONAL SKILLS & EXPERIENCE 5+ years of experience in software or data engineering. 3+ Years of proficiency in SQL, data warehouse technologies (Snowflake or similar), and data pipeline tech (DBT etc) At least 2 years of experience within the healthcare technology domain. 3+yrs of proficiency in one or more of Python, Go, or similar languages 3+ years of experience with AWS, or comparable cloud platforms. Strong expertise in engineering practices, including CI/CD, observability, and cloud platforms. Design and evolve data systems that enable insight, scalability, and reliable data flows. Proven track record of rapidly delivering greenfield projects from concept to deployment. Team-oriented with excellent collaboration and communication skills. Bachelor’s degree in Computer Science or equivalent professional experience. Exposure and familiarity with AI technologies and a background in experimenting with or developing AI-powered products and tools WHAT WE OFFER Opportunity to shape the financial foundation of an innovative healthcare model Collaborative and dynamic work environment An organization made of people who are passionate about changing the healthcare landscape Competitive salary and benefits package Professional development and growth opportunities A transparent and unique culture At Harbor Health, we're transforming healthcare in Austin through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.