Harbor Freight Tools

Assist customers, handle sales transactions, and maintain store organization. | Must be at least 18, able to communicate effectively, and capable of physical tasks like lifting up to 50 pounds. | Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do! The anticipated rate for this position is $16.00 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited medical, dental, vision, basic life insurance, and short-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates can accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You’ll Love it: • People First Culture • Paid time off • Associate discounts • Medical/Dental/Vision Insurance for all associates • Company Matched 401(K) • Respectful scheduling • Closed on Thanksgiving, Christmas & Easter • Stable employment with growing company • Clear path to promotion with full-time opportunities What You’ll Do: • Provide a great experience for our customers. • Handle various sales transactions. • Encourage customers to participate in company programs. • Maintain a safe, clean, and organized store. • Other duties as assigned. State SC City GREENVILLE, SC, United States Requirements Who You Are: • Must be at least 18 years old. • Ability to communicate clearly with customers, and associates. • Ability to work evenings, weekends, and holidays as needed. Adherence to attendance policy is necessary. • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder. • Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift. Address 1 5 K MART PLZ About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. Position Type Part Time Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do! The anticipated rate for this position is $16.00 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited medical, dental, vision, basic life insurance, and short-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates can accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You’ll Love it: • People First Culture • Paid time off • Associate discounts • Medical/Dental/Vision Insurance for all associates • Company Matched 401(K) • Respectful scheduling • Closed on Thanksgiving, Christmas & Easter • Stable employment with growing company • Clear path to promotion with full-time opportunities What You’ll Do: • Provide a great experience for our customers. • Handle various sales transactions. • Encourage customers to participate in company programs. • Maintain a safe, clean, and organized store. • Other duties as assigned. State SC City GREENVILLE, SC, United States Requirements Who You Are: • Must be at least 18 years old. • Ability to communicate clearly with customers, and associates. • Ability to work evenings, weekends, and holidays as needed. Adherence to attendance policy is necessary. • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder. • Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift. Address 1 5 K MART PLZ About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. Position Type Part Time

Lead and execute promotional, loyalty, and gift card strategies to drive customer engagement and retention while managing a marketing team and collaborating cross-functionally. | 8+ years of relevant experience, bachelor's degree required (MBA preferred), strong marketing and project management skills, and experience with loyalty or gift card programs. | Job Description Experienced senior manager responsible for developing and implementing promotion, loyalty, and gift card strategies to drive customer engagement and retention. Oversees a team of marketing professionals to create and execute targeted campaigns, promotions, and loyalty initiatives. Leads the gift card program, optimizing both sales and redemption experiences to support customer acquisition and brand affinity. Analyzes data and market trends to refine strategies and achieve business objectives. Collaborates cross-functionally with sales, product development, and customer service teams to ensure alignment and maximize impact. A strategic leader with a strong track record of delivering results in highly competitive markets. Duties and Responsibilities • Promo Strategy • Develop promo plan for each 8-12-week period / season based on our broader strategic principles for discounting • Translate this strategy into the promotional event calendar; own, maintain and communicate updates to the Sr. Manager of Marketing Operations to lead execution • Make recommendations to VPs using a strong understanding of historical event performance, event rotation strategy, inventory availability and ability to execute in stores • Own and lead weekly momentum meeting with VPs and cross-functional working team meetings; ad hoc meetings on promo strategy • Become the expert in the impact our promotions have on our customers and partner with MarTech & IT to develop new discounting offers • Partner with Marketing Analytics to create a comprehensive performance recap library of each event type including customer segment level impact to help drive personalization • Inside Track Club • Execute day-to-day PMing functions of the program to ensure ongoing program benefits (e.g., monthly deals, weekly emails, weekend step up offers, etc.) and critical business as usual tasks (e.g. renewal emails, in-store signage updates) stay on track • Own bi-weekly ITC update with VP team and bi-monthly update with Execs • Build and maintain a performance dashboard for the ITC Program; monitor and socialize key program trends to identify opportunities to drive growth and performance • Drive initiatives to increase member sign-ups, improve retention of existing customers and find new ways to pitch the value of ITC to members & non-members • Ensure balance of ITC step-ups in our promo calendar so that ITC members feel the extra value • Support the creation of a revised roadmap for an ITC program refresh • Gift Card Program • Own strategy, execution, and performance of the Harbor Freight Gift Card program across physical and digital channels • Partner with cross-functional teams (Store Ops, Ecomm, IT, Finance) to ensure seamless customer experience, operational compliance, and liability management • Develop and execute marketing plans to grow gift card sales and explore new opportunities such as gifting, promotions and third-party distribution • Track and analyze performance metrics (sales, redemption, breakage) and present insights and recommendations to senior leadership • Additional Responsibilities • Build Exec ready presentations to communicate promo and ITC strategy on a weekly basis • Build strong relationships with Marketing leaders to enable advocacy for promo strategy and ITC program • Partner with Ecomm, Merchandising, Finance, Inventory and Store Ops Scope • Staff supervision and development: Yes • Decision making: Yes - involved in strategic decision-making • Travel: Up to 10% • Flex Designation: Anywhere Requirements Education and Experience Education Requirements • Bachelors' Degree preferably with a business major or related field • MBA or similar advanced degree preferred Years of Experience • 8+ years of relevant experience required in a related field • Marketing and/or Customer Loyalty Program experience preferred • Management consulting / strategy experience a plus • 5+ years of Project Management experience preferred with skill necessary to drive multiple, complex initiatives in parallel Skills • Expertise in crafting and executing comprehensive promotional plans, including event calendar management, strategic discounting principles, and multi-channel communication. • Proven ability to manage and optimize loyalty and/or gift card programs, encompassing day-to-day operations, member engagement initiatives, performance monitoring, and strategic roadmap development. • Skilled in leveraging historical performance data, customer segmentation, and analytics to drive strategic recommendations, create comprehensive performance recaps, and build executive-ready dashboards. • Demonstrated success in leading cross-functional teams, facilitating productive meetings, building strong relationships with marketing leaders, and partnering with E-commerce, Merchandising, Finance, Inventory, and Store Operations. • Excellent verbal and written communication skills, with a track record of presenting complex strategies and program updates to senior leadership and executive teams. • Deep understanding of promotional impact on customer behavior and ability to identify opportunities for personalization and program growth. Physical Requirements General office environment requiring ability to: • Stand, walk, sit for extended periods of time. • Speak and listen to others in person and over the phone and video conferencing. • Use keyboard and read from computer screen and reports. • The ability to lift up to 15 lbs. Safety • Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. About Harbor Freight Tools We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

Lead and coach retail staff, ensure excellent customer service, maintain store operations including stocking and sales, and uphold safety and cleanliness standards. | At least 1 year retail leadership experience, strong communication skills, physical ability to perform store duties, forklift certification willingness, and open availability including weekends and holidays. | Job Description A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail. The anticipated rate for this position is $19.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You'll Love it: • People First Culture • Respectful scheduling • Paid time off • Bonus opportunity • Associate Discounts • Company Matched 401(K) • Medical/Dental/Vision Insurance • Additional Benefits including HAS, discounted gym membership, EAP and more! • Closed on Thanksgiving, Christmas & Easter • Clear path to promotion & continuous leadership development • Stable employment with growing company What You'll Do: • Ensure and model professional customer service • Maintain a safe, clean, and organized store • Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities • Lead, coach, and develop others • Serve as Leader on Duty as scheduled • Other duties as assigned Requirements Who You Are: • Must be at least 18 years old. • 1 year experience in retail leadership role. • Ability to communicate clearly with customers and associates in person, e-mail, and telephone. • Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift. • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder. • Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program) • Open availability with the ability to work evenings, weekends, and holidays. Adherence to attendance policy is necessary. About Harbor Freight Tools We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.