Harbor

Provide application guidance, analyze and resolve technical issues, and support client integrations in a remote environment. | Requires extensive experience with legal technology applications, SQL, reporting tools, and client-facing roles, which do not align with your expertise. | Harbor is seeking a Senior Consultant to join our 3E and Aderant Applications Management team within our Legal Technology and Operations (LT+O) practice group. The Senior Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks. The Senior Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones. Providing an excellent customer experience is an integral part of this role. This is a fully remote position that can be worked from anywhere in the USA, Canada or the UK. Job Duties and Responsibilities: Provide application guidance to clients and collaborate with users to achieve their business needs Analyze and resolve complex application and technical issues Deliver new integrations and customizations as both a technical resource for configuration and a functional resource working closely with client teams Perform maintenance activities for our client integrations, including troubleshooting and resolving issues Stay current with application releases Report back and collaborate with senior AMS management to address client or junior staff concerns Provide mentorship and guidance to more junior team members Contribute to the work of Applications Management Services, including: Serve as the primary point of contact for clients, addressing concerns, and resolving issues Build trusted relationships with clients to effectively support long term service and growth Ensure that services are delivered, and client cases are updated in according to service level agreements (SLAs) Attend regular backlog review meetings Contribute to team Knowledge Base Provide best practices guidance and solutions based on business needs Work with cross-functional teams to delegate work as needed Attend client meetings Experience, Education and Qualifications: Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education 7+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services 5+ years of experience in a customer-facing role Experience writing Microsoft SQL Server queries (advanced proficiency) and stored procedures with a solid understanding of relational database structure and normalization SSRS reports/Power BI development experience Desirable knowledge of the technical aspects behind the applications, including VB, REST, ODATA, SOAP, (S)FTP, HTTP(S), JSON, and XML Experience with Aderant Design Studio Understanding of Power Automate or other low code workflow platforms Understanding of data or file conveyance for Import/Export automation functions Experience with Powershell or other scripting languages NET framework development experience Familiar with Professional Service financial systems and accounting principles Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence Strong analytical and problem-solving skills Ability to communicate effectively, verbally and in writing, with technical, business and management staff Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients Flexibility to adapt to change and to learn and develop new skillsets as required About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Manage and deliver multiple client projects ensuring scope, schedule, and budget adherence, while maintaining strong stakeholder relationships. | Requires 5+ years of project management experience, proficiency with collaboration tools, and preferably legal software experience. | Harbor seeks a Project Manager to join our growing legal technology and operations team. As the primary point of contact for client engagements, the Project Manager ensures consistent client satisfaction through exemplary leadership and responsive service. This role partners with the implementation team to ensure effective task, risk, and time management, guaranteeing projects are completed on time, within budget, and in scope while delivering exceptional value. Responsible for the success of multiple concurrent projects, the Project Manager excels at collaborating with business and technology leaders to deliver solutions that help clients maximize their investment. The Project Manager demonstrates strong negotiation, decision-making, and problem-solving skills and thrives in a dynamic, fast-paced, client-facing environment. Harbor’s team of highly respected business and technology experts provide professional services firms with unprecedented software, strategic consulting, and technical expertise to strengthen business performance. Our specialized expertise enables our clients to use data and software more effectively so they can build stronger relationships, work more efficiently, and run more profitably. This is a remote position that can be worked anywhere in the United States (Eastern or Central Time preferred). Job Duties and Responsibilities: Project Planning and Execution: Lead and manage cross-functional project teams to ensure successful project delivery; Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements; Develop and maintain detailed project plans, timelines, budgets, ensuring alignment with client expectations and organizational goals; Utilize Harbor project management tools to track project progress, manage resources, and report on milestones to stakeholders; Coordinate project documentation, including project charter, status reports, and meeting notes; Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution; Oversee the end-to-end execution of assigned projects by monitoring and updating work-in-progress and measuring requirement milestones against actual work-to-date. Stakeholder Engagement and Communication: Act as the primary point of contact for clients, fostering strong relationships and clear communication; Manage client expectations and provide regular updates on project progress, risks, and outcomes; Address client concerns and escalations promptly, ensuring satisfaction and alignment; Project Communications – Excellent written and verbal communication skills. Timely and accurate project communications both internally and externally for clients. Comfortable with communicating across an organization, from senior business stakeholders to technical teams. Leadership and Team Collaboration: Build and maintain strong relationships with stakeholders at all levels of the organization, promoting collaboration in a cross-functional environment to ensure alignment and collaboration; Seek opportunities for process improvements across the organization; Participate/contribute thought leadership to the PMO organization and to the LT&O organization. Risk and Resource Management: Schedules assignments and tracks project tasks. Monitors progress and ensures the team adheres to deadlines, identifying and removing blockers as required; Provide direction and support to project team members; Identifies potential risks and obstacles that could impede project progress and develop strategies to manage them. Addresses escalations in a timely and professional manner. Budget Management: Responsible for keeping the project on budget. Provides customer billing, review of invoices and associated timecards, and addresses any client questions regarding invoicing; Provides timely budget utilization updates to clients, ensuring work is performed within budget. Scope Management: Ensure project delivers the scope as outlined in the Statement of Work (SOW); Ensure tasks or deliverables not explicitly defined in the original SOW follow strict Change Management guidelines; Participates in requirements discussions and requirements gathering sessions. Ensures requirements are documented, approved, and compiled into client-facing and internal documents. Education, Experience, and Other Requirements: 5+ years project management experience implementing legal software preferred; Four-year degree or equivalent combination of experience and education; Proficient with collaboration and project tracking tools; Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality; Project Management Professional (PMP) certification a plus; Authorized to work in the country of residence without restriction or sponsorship; Experience with Marketing Technology, including CRM and Experience platforms, is preferred, but not required. About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Lead and manage cross-functional project teams, coordinate with clients, and ensure project delivery within scope, time, and budget. | Requires 5+ years of project management experience, proficiency with collaboration tools, and a four-year degree, with PMP certification as a plus. | Job Description: • Lead and manage cross-functional project teams to ensure successful project delivery; • Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements; • Develop and maintain detailed project plans, timelines, budgets, ensuring alignment with client expectations and organizational goals; • Utilize Harbor project management tools to track project progress, manage resources, and report on milestones to stakeholders; • Coordinate project documentation, including project charter, status reports, and meeting notes; • Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution; • Act as the primary point of contact for clients, fostering strong relationships and clear communication; • Manage client expectations and provide regular updates on project progress, risks, and outcomes; • Address client concerns and escalations promptly, ensuring satisfaction and alignment; • Provide direction and support to project team members; • Responsible for keeping the project on budget. Provides customer billing, review of invoices and associated timecards, and addresses any client questions regarding invoicing; • Ensure project delivers the scope as outlined in the Statement of Work (SOW); Requirements: • 5+ years project management experience implementing legal software preferred; • Four-year degree or equivalent combination of experience and education; • Proficient with collaboration and project tracking tools; • Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality; • Project Management Professional (PMP) certification a plus; • Experience with Marketing Technology, including CRM and Experience platforms, is preferred, but not required. Benefits: • Authorized to work in the country of residence without restriction or sponsorship.

Manage and deliver high-quality Data Quality service projects while building trusted relationships with clients. Ensure successful delivery of services and maintain consistent communication with internal and client stakeholders. | Candidates should have 5+ years of experience supporting legal marketing and be proficient in a legal CRM system. A strong business mindset and commitment to professional growth are essential. | Harbor is seeking a seasoned professional with a passion for client success, project execution and team leadership to join our Managed Services team in the role of Client Manager. In this role, you will lead internal Data Quality teams and serve as the primary point of contact for clients, ensuring successful delivery of services, consistent communication, and long-term satisfaction. You will also have a key role in fostering internal growth, operational excellence, and upholding our firm values. This is a 100% remote position that can be worked from anywhere in the United States. Key Responsibilities: Manage and deliver high-quality Data Quality service projects from start to finish. Build trusted relationships with clients, from technical staff to executive stakeholders. Conduct client meetings to identify needs and set project plans. Develop and maintain documentation including Style Guides and Success Steps. Provide weekly status reports to clients and ensure project updates are reflected in all internal systems. Assign and balance workload across Data Quality team members to ensure full utilization. Support Quality Specialists and provide real-time availability for team support. Lead team operations including relationship building, time-off management, monthly or quarterly team calls, and disciplinary processes when necessary. Maintain consistent, clear communication with internal and client stakeholders. Required Qualifications: 5+ years of experience supporting legal marketing, with a clear understanding of client success factors Proficient in a legal CRM system, either InterAction or DealCloud Strong business and client success mindset, particularly in the legal industry Committed to professional growth—both personally and for the team Team-oriented, with a focus on mentorship, skill-building, and supporting others’ success Technically proficient in legal software systems and tools Passionate about developing talent through coaching and guidance Excellent multitasking and project management skills Strong written communication, with experience creating client-facing documentation Bachelor’s degree or equivalent work experience Key Skills: High emotional intelligence, patience, and positivity Strong problem-solving and creative thinking capabilities Proven experience managing multiple simultaneous projects Excellent interpersonal skills and ability to work with diverse teams Strong upward, downward, and peer communication skills About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Lead requirements gathering and analysis for legal technology projects, ensuring best practices are followed. Collaborate with clients and project teams to implement and optimize legal technology systems. | Candidates should have 3+ years of experience in the legal or consulting industry, particularly with legal technology. A four-year degree in relevant fields is required, along with strong analytical and project management skills. | Harbor is seeking a Senior Consultant- ELM (Enterprise Legal Management) to join our dynamic Legal Technology & Operations – Corporate Legal Technology team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in evaluating legal processes and technology, developing technology roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage. As a part of the Corporate Legal Technology Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our corporate law department clients. As a Senior Consultant, you will be expected to work with senior and junior-level internal resources, to help manage the project lifecycle. This is a full-time, remote position that can be worked from anywhere in the US or Canada. Job Duties and Responsibilities: Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides. Configure and develop technologies based on technical requirements and design Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects) Assist with management of project scope, schedules, workplans, timelines, and budgets Manage client expectations and project scope, communicating directly with clients to continually foster relationships Become proficient in specific legal technologies related to active projects Research and stay abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI Assist in business development efforts such as proposals, workplans, and presentations Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor Experience, Education and Other Qualifications: 3+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm) 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools. Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping Effective communication and storytelling skills (written and spoken) and a client service-centric mindset Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

The Senior Associate Consultant will serve as the primary project manager for a multi-year Contract Lifecycle Management implementation, coordinating across teams and managing individual workstreams. They will also interact with client stakeholders, facilitate status calls, and prepare steering committee materials. | Candidates should have 3-6 years of relevant experience in legal consulting or with a CLM provider, particularly in a customer-facing role. A four-year degree in a related field is required, along with demonstrated knowledge of CLM technologies and project management methodologies. | Harbor is seeking a Senior Associate Consultant to join our growing legal technology team. A core part of our business is to provide technology services to corporate legal departments around the areas of Contract Lifecycle Management (CLM), Discovery and Data Management (DDM), and Enterprise Legal Management (ELM). This role is for our Contract Lifecycle Management service line, which helps Fortune 500 companies select, implement, and optimize Contract Lifecycle Management solutions. We are seeking a Sr. Consultant with deep Contract Lifecycle Management, Artificial Intelligence (AI), service delivery, and client advisory experience to join this growing team. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters and where some of the CLM team resides. The following is an overview of the services the CLM team provides to help clients manage their contract management solution: Assess: Conduct assessments of contract management processes, workflows, and technologies and provide recommendations to enact change Roadmap: Develop strategic road maps that govern a holistic implementation approach Optimize: Focus on reconfiguring workflows and end-to-end business process improvements to support the optimization of existing CLM tools and technology Select: Perform assessment of current processes, detailed requirements gathering, and a robust RFP/demo process to ensure the system selected meets client needs Implement: Provide business process and technical expertise to support all aspects of system implementation, from design through deployment Enhance: Drive process and program improvement initiatives, including designing operating models and related roles, defining workflows, conducting training, and more Support: Provide support including managed services to drive high levels of adoption The immediate focus of this role will be to support a multi-year Contract Lifecycle Management implementation. As a Sr. Consultant, you will be responsible for the following: Serve as primary project manager and provide configuration support Coordinate across teams and manage individual workstreams to promote on-time delivery Actively manage the project plan and provide transparency into upcoming activities Interact with client stakeholders to facilitate status calls and prepare status reports across numerous engagement teams Spearhead change management initiatives and communications planning Prepare steering committee materials Support project delivery through hands on implementation support and system configuration of workflows and templates Providing guidance, instruction, and oversight in driving the completion of deliverables and client commitments Developing current and future client relationships through exceptional service delivery Job Duties and Responsibilities: Project Management & Implementation Support Facilitate information gathering workshops with senior legal, business, and IT stakeholders to understand current state processes and gather future state goals and objectives Develop and present recommendations and implementation roadmaps to client leadership teams on how to mitigate risk, enhance the project, and/or achieve operational efficiencies Create CLM process documentation, workflow diagrams, playbooks, standard operating procedures, roles and responsibilities matrices, checklists, trackers, and other deliverables as requested Identify and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes Define change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers Serve as lead project manager for system implementation project, including creating and maintaining project schedules, managing the project budget and scope, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors Experience, Education and Other Qualifications: 3-6 years of relevant experience in legal consulting or with a CLM provider, specifically in a customer facing role advising clients Preferred hands-on experience implementing, using, or administering Evisort Significant experience performing CLM process and/or technology assessments, selecting and implementing CLM platforms, designing CLM operating models, creating CLM documentation, or advising on best practices Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education Demonstrated knowledge of the following areas: Industry leading CLM technologies and service providers AI opportunities and best practices throughout the contract lifecycle CLM stakeholders and their typical roles and responsibilities Common legal operations and CLM platform integrations Components of a highly developed CLM program IT implementation methodologies and controls Managing project budgets, resources, and timelines Ability to independently manage multiple concurrent engagements and clients Excellent communication and storytelling skills (written, via data and deliverables, and verbally) Keen attention to detail and capability to prepare polished client deliverables Willingness to self-study and learn new concepts or technologies to solve problems Aptitude and desire to learn and develop generative or other AI-enabled solutions Have permanent US work authorization About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Lead and manage multiple legal technology implementation projects, oversee client relationships, mentor team members, and support business development activities. | 5+ years in legal consulting or eDiscovery services with hands-on experience in eDiscovery platforms, strong project management skills, and a relevant four-year degree or equivalent experience. | Harbor is seeking a Legal Technology Consulting Manager, DDM to join our growing team. Harbor is a leading provider of strategy, legal technology, operations, and intelligence services, with 800 experts operating in the US, Canada, UK, and Australia. Our exclusive focus on the legal industry, working directly with law firms and corporate law departments, provides us with a deep understanding of the legal ecosystem, related technologies, best practices, and trends, positioning us to deliver value to our clients and play an important role in driving innovation in legal service delivery. The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be responsible for the following: Leading and supporting multiple implementation engagements Managing all aspects of service delivery and project administration Developing current and future client relationships through exceptional service delivery Overseeing and mentoring team members, providing guidance, instruction, and oversight in driving the completion of deliverables and client commitments Participating in practice and business development activities to support the continued growth of the team and Harbor, though a secondary focus to client execution Responsibilities: Client and Project Management Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors Facilitate workshops with senior legal and IT stakeholders to understand current state processes, gather future state goals and objectives, and document requirements Advise on eDiscovery best practices and map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solutions Create solution design and/or eDiscovery process documentation, workflow diagrams, standard operating procedures, roles and responsibilities matrices, and other deliverables Define and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes Create change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers People and Team Development Enhance our methodologies, documentation, training, project delivery approaches, and tools Actively manage, develop, coach and/or mentor junior team members across all facets of client execution and project management Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts Participate in company-wide strategic initiatives Volunteer for company-sponsored community enrichment programs Business Development Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work Develop and grow existing relationships with vendors and other partners to expand or create new service offerings Contribute to thought leadership pieces (e.g., participate in webinars, draft an article) Qualifications: 5+ years of relevant experience in legal consulting or eDiscovery services, specifically in a customer facing role advising clients Significant experience leading and/or serving as a subject matter expert for eDiscovery technology implementation projects Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems Experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education Demonstrated knowledge of the following areas: Electronic Discovery Reference Model (EDRM) Federal Rules of Civil Procedure (FRCP) Industry leading eDiscovery technologies and service providers eDiscovery stakeholders and their typical roles and responsibilities Common legal operations and eDiscovery platform integrations Information governance and good data hygiene practices Common data preservation and collection workflows IT implementation methodologies and controls Managing project budgets, resources, and timelines Aptitude and desire to learn and develop generative or other AI-enabled solutions Permanent US work authorization required About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.