4 open positions available
Lead and manage a team of Patient Navigators across multiple sites, optimize workflows, ensure operational excellence, and collaborate across teams to support patient care and site execution. | 5+ years healthcare operations or management experience, leadership of hourly/non-exempt teams, HIPAA knowledge, strong communication and organizational skills, local travel 50%, and proficiency in Microsoft Office. | Saving Lives with Early Detection Account Operational Executive Phoenix, AZ (Remote with 50% Local Travel) Full-Time | $100,000–$115,000 + Equity | Healthcare | Leadership | Patient Experience About HALO Diagnostics At HALO Diagnostics (HALO Dx), we believe every patient is unique — and their healthcare should be too. We're redefining early detection and precision-focused medicine by delivering tailored care that targets the most serious health conditions. Through cutting-edge diagnostics and patient-first operations, HALO is helping patients live longer, healthier lives. We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. In this role, you’ll lead a team of 10+ Patient Navigators across multiple sites in the Phoenix area, working closely with clinical partners to deliver high-quality patient experiences and operational excellence. This position is essential to scaling our impact — you’ll optimize workflows, mentor talent, and ensure seamless site execution while championing our mission of early detection and individualized care. What You’ll Do Lead & Manage Teams Directly manage a team of 10+ non-exempt Patient Navigators across multiple Phoenix-area sites Monitor team performance, provide feedback, and conduct regular evaluations Oversee attendance, approve time sheets, and manage time-off coordination Initiate disciplinary action and ensure team accountability as needed Champion Patient Experience Act as a strong advocate for patients and your team, ensuring consistent, compassionate care Support Patient Navigators who guide patients through imaging and genetic testing journeys Serve as the operational link between frontline teams and leadership Drive Operational Excellence Refine and maintain site workflows to support efficient patient flow and service delivery Partner closely with partner Site Managers to ensure seamless day-to-day operations Identify and resolve operational issues through data-driven decision-making and KPI analysis Develop & Train Talent Train new hires and support ongoing team development in collaboration with the National Training Team Lead onboarding efforts for new team members and ensure readiness for new site launches Promote a culture of continuous learning and improvement Collaborate Across Teams Serve as a key liaison between account management, training, and leadership teams Contribute to company-wide projects including new imaging center rollouts and staff transitions What We’re Looking For 5+ years of healthcare operations or management experience Proven experience leading hourly/non-exempt teams in a healthcare setting Strong working knowledge of HIPAA regulations Excellent communication and organizational skills Ability to travel locally at least 50% of the time (Las Vegas, NV-based required) Proficiency with Microsoft Office Suite, especially Excel A flexible, hands-on approach with the ability to pivot as needed Why Join HALO Dx? Competitive Compensation: $100,000–$115,000 annually Equity Options: Be part of a fast-growing, tech-forward healthcare company Comprehensive Benefits: Medical, dental, vision, 401(k), and more Make an Impact: Help transform lives through precision diagnostics and early detection Career Growth: Opportunity to scale with a nationwide healthcare innovator
Manage a team of patient navigators across multiple sites, ensure smooth patient flow and operational excellence, oversee training and development, and coordinate with leadership and partner teams. | 5+ years managing in healthcare facilities, experience with nonexempt employees, knowledge of HIPAA, ability to travel 50%+, and proficiency in Microsoft Office and Excel. | Saving Lives with Early Detection At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We can provide our patients with specialized care for their needs. Join us as an Account Operational Executive / Healthcare Operations Manager. This position plays a pivotal role in collaborating with our partner clinical team and training our multi-site Patient Navigators to successfully educate patients on the benefits of genetic testing and early detection. The ideal candidate is a strategic, patient-focused leader with strong operational and analytical capabilities. They drive innovation through data-driven decision-making by monitoring KPIs, resolving discrepancies, and ensuring performance standards are met. With a deep understanding of site workflows and client-specific needs, they manage site logistics, resources, and readiness to ensure seamless operations. Committed to patient-centered care, they advocate for Patient Navigators and support their development through effective talent management practices. This role emphasizes accountability, operational excellence, and collaboration, requiring strong communication skills and the ability to build cross-functional relationships. The candidate also plays a critical role in onboarding, staff transitions, and continuous improvement initiatives to elevate the overall patient and team experience. Responsibilities include, but are not limited to: Management: You will manage a team of 10+ nonexempt employees who are navigating patients daily in various locations throughout the Phoenix area Champion Patient Care: You will be an advocate for our patients by leading a team of dedicated patient navigators who are the frontline for our patients' care experience in imaging centers across the east coast Operational Excellence: You will refine site operations to ensure smooth healthcare patient flow and provide exceptional customer service while interfacing with our partner Site Manager. Invest in People: You will help develop and train your team of patient navigators on best practices to ensure they have the knowledge and skills to excel. You'll also play a key role in launching and ensuring the success of new imaging center partnerships on the east coast Day to Day: You will monitor attendance and employees’ performance and initiate disciplinary procedures when appropriate. You will complete all orientation, expectations and annual evaluations for your team. You will be responsible for signoff on employee time sheets, and coordination of time off with your team. You will act as liaison between the account manager, national training team, and leadership. Travel: This is a remote position, but must be based in the Phoenix, AZ area and must be flexibility in local travel a minimum of 50% of workdays. Specific skills: • Experience working in a heath care facility • Experience managing nonexempt / hourly employees • Knowledge of HIPPA laws • Ability to travel 50% + of the time • 5+ years of managing in a healthcare facility • Must have a working knowledge of Microsoft Office, Excel • Must be flexible In addition to competitive compensation ($100,000 to $115,000), we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nationwide. Do not miss this incredible opportunity to advance your career with HALO. Precision Diagnostics.
Manage a team of patient navigators across multiple sites, oversee operational excellence, train staff, and coordinate with leadership while traveling frequently. | 5+ years managing nonexempt healthcare employees, knowledge of HIPAA, Microsoft Office proficiency, and ability to travel 50%+. | Saving Lives with Early Detection At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We can provide our patients with specialized care for their needs. Join us as an Account Operational Executive / Healthcare Operations Manager. This position plays a pivotal role in collaborating with our partner clinical team and training our multi-site Patient Navigators to successfully educate patients on the benefits of genetic testing and early detection. Responsibilities: Management: You will manage a team of 10+ nonexempt employees who are navigating patients daily in various locations throughout the southeast area Champion Patient Care: You will be an advocate for our patients by leading a team of dedicated patient navigators who are the frontline for our patients' care experience in imaging centers across the east coast Operational Excellence: You will refine site operations to ensure smooth healthcare patient flow and provide exceptional customer service while interfacing with our partner Site Manager. Invest in People: You will help develop and train your team of patient navigators on best practices to ensure they have the knowledge and skills to excel. You'll also play a key role in launching and ensuring the success of new imaging center partnerships on the east coast Day to Day: You will monitor attendance and employees’ performance and initiate disciplinary procedures when appropriate. You will complete all orientation, expectations and annual evaluations for your team. You will be responsible for signoff on employee time sheets, and coordination of time off with your team. You will act as liaison between the account manager, national training team, and leadership. Travel: This is a remote position, but must be based in the New Orleans, LA area and must be flexibility in local travel a minimum of 50% of workdays. Specific skills: • Experience working in a heath care facility • Experience managing nonexempt / hourly employees • Knowledge of HIPPA laws • Ability to travel 50% + of the time • 5+ years of managing in a healthcare facility • Must have a working knowledge of Microsoft Office, Excel • Must be flexible In addition to competitive compensation, we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nationwide. Do not miss this incredible opportunity to advance your career with HALO Precision Diagnostics.
Manage and train a team of patient navigators across multiple sites, ensure operational excellence in patient flow, and coordinate between site managers and leadership with significant local travel. | 5+ years managing nonexempt employees in healthcare, knowledge of HIPAA, Microsoft Office proficiency, flexibility, and willingness to travel 50%+. | Saving Lives with Early Detection At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We can provide our patients with specialized care for their needs. Join us as an Account Operational Executive / Healthcare Operations Manager. This position plays a pivotal role in collaborating with our partner clinical team and training our multi-site Patient Navigators to successfully educate patients on the benefits of genetic testing and early detection. Responsibilities: Management: You will manage a team of 10+ nonexempt employees who are navigating patients daily in various locations throughout the southeast area Champion Patient Care: You will be an advocate for our patients by leading a team of dedicated patient navigators who are the frontline for our patients' care experience in imaging centers across the east coast Operational Excellence: You will refine site operations to ensure smooth healthcare patient flow and provide exceptional customer service while interfacing with our partner Site Manager. Invest in People: You will help develop and train your team of patient navigators on best practices to ensure they have the knowledge and skills to excel. You'll also play a key role in launching and ensuring the success of new imaging center partnerships on the east coast Day to Day: You will monitor attendance and employees’ performance and initiate disciplinary procedures when appropriate. You will complete all orientation, expectations and annual evaluations for your team. You will be responsible for signoff on employee time sheets, and coordination of time off with your team. You will act as liaison between the account manager, national training team, and leadership. Travel: This is a remote position, but must be based in the New Orleans, LA area and must be flexibility in local travel a minimum of 50% of workdays. Specific skills: Experience working in a heath care facility Experience managing nonexempt / hourly employees Knowledge of HIPPA laws Ability to travel 50% + of the time 5+ years of managing in a healthcare facility Must have a working knowledge of Microsoft Office, Excel Must be flexible In addition to competitive compensation, we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nationwide. Do not miss this incredible opportunity to advance your career with HALO Precision Diagnostics.
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