Hackensack Meridian Health

Lead enterprise-wide patch management processes, develop strategies, and oversee deployment and compliance, ensuring security and operational stability. | Extensive experience in cybersecurity, patch management, automation tools, and leadership, with relevant certifications and a strong understanding of healthcare cybersecurity standards. | About the position Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Cybersecurity Analyst IV-Patch Management (PM) is responsible for the strategic support, development, and advanced operation of Hackensack Meridian Health's (HMH) enterprise-wide PM program, working in close collaboration with the Manager of Vulnerability (VM) and PM. Leads the timely and effective deployment of security patches and updates across all HMH systems and applications, minimizing vulnerabilities and ensuring system security and stability. Involves significant collaboration with Digital Technology Services (DTS)/Information Technology (IT) teams, VM, system owners, and vendors to support patch compliance and strategic program enhancement, under the Manager's guidance. This is mostly a remote position and you will need to come into the Edison, NJ office 2-4 times a year, unless there is a a reason for the team members to be onsite (DTS event, troubleshooting event/incident, etc.). Responsibilities • Support Manager in developing and maintaining the enterprise-wide PM strategy, aligning program activities with organizational risk tolerance and business requirements. • Lead the evaluation, selection, and implementation of enterprise PM solutions and automation tools, with the approval of the Manager. • Oversee and manage the end-to-end PM lifecycle, including patch testing, deployment, verification, and reporting, ensuring adherence to established processes. • Direct the analysis of patch release notes, cybersecurity advisories, and vulnerability data to assess patch criticality and prioritize deployment, providing detailed analysis and recommendations to the Manager. • Establish and enforce PM Service Level Agreements (SLA), working with DTS/IT teams and system owners to ensure timely patch deployment, and report on SLA compliance to the Manager. • Develop and maintain comprehensive PM policies, standards, and procedures, ensuring alignment with the overall program strategy. • Lead the management of patch exceptions, developing and overseeing the implementation of mitigation strategies for non-compliant systems, and providing regular status updates to the Manager. • Provide advanced guidance and consultation to DTS/IT leadership and other departments on PM best practices and integration with change management, supporting the Manager in driving process improvements. • Monitor and analyze emerging PM trends, technologies, and cybersecurity advisories to proactively adapt the PM program, providing recommendations to the Manager. • Actively guide and mentor peers and junior cybersecurity personnel, providing guidance and fostering their professional growth. • Travel to any HMH location, possibly with minimal notice, to provide immediate on-site support for cybersecurity incidents, urgent investigations, or other critical requests from cybersecurity or hospital leadership. • Other duties and/or projects as assigned. • Adheres to HMH Organizational competencies and standards of behavior. Requirements • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field. Work experience (4 years) may be substituted. • Minimum of 7-9 (11+ if no degree) years of experience in a cybersecurity-related role/similar IT role, with significant PM experience. • High level of PM methodologies, tools, technologies, operating systems, applications, and change management processes knowledge. • Advanced analytical, problem-solving, and risk assessment skills, with the ability to analyze complex patch data and develop effective deployment strategies. • Excellent communication (written and verbal), presentation, and influencing skills, with the ability to coordinate with various teams and stakeholders, including executive leadership. • Experience with scripting languages (e.g., Python, PowerShell) for automating PM tasks. • Experience with enterprise PM solutions and automation tools (e.g., System Center Configuration Manager [SCCM], Ivanti). • Strong leadership and mentoring skills, with a passion for developing and guiding team members. • Demonstrated commitment to continuous learning and professional development in the PM domain. • Familiarity with cybersecurity governance, risk, and compliance best practices and tools. • Ability to travel to other HMH locations as needed. • Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. • Certified in at least one of the following at hire or must obtain within one (1) year of hire: a. International Information System Security Certification Consortium (ISC2) Certification b. Information Systems Audit and Control Association (ISACA) Certification c. CompTIA Certification d. Global Information Assurance Certification (GIAC) e. Or other related cybersecurity certification Nice-to-haves • Experience in integrating PM with VM and cybersecurity operations. • Knowledge of operating systems and application security hardening techniques. • Experience with cloud security technologies and best practices (e.g., Amazon Web Services [AWS], Azure, Google Cloud Platform [GCP]). • Familiarity and/or experience working in healthcare provider environments. • In-depth knowledge of healthcare-specific regulations and standards (e.g., Health Insurance Portability and Accountability Act [HIPAA]/Health Information Technology for Economic and Clinical Health Act [HITECH]). • Other relevant vendor certifications in PM products.

Lead and manage the Hospital From Home program across multiple hospitals, overseeing operations, partnerships, clinical and financial outcomes, and continuous improvement. | Bachelor's degree, 6-8 years healthcare leadership experience, program oversight, strong communication and computer skills, with preference for 10+ years healthcare leadership. | Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At www.TeamHMH.com, you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth. Education, Knowledge, Skills and Abilities Required: • Bachelor's Degree. • 6-8 years of Healthcare leadership experience. • Proven track record of program oversight and leadership. • Excellent written and verbal communication skills. • Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Education, Knowledge, Skills and Abilities Preferred: • Proficient in Google Office Suite. • Ten (10)+ years of Healthcare leadership experience. Responsible for the strategy, execution and management of the HMH Network-wide Hospital From Home program which encompasses multiple HMH hospitals across the South, Central and Northern regions. Oversees the contractual relationship with Medically Home for care delivery for all patients served under the model. Serves as a liaison between Medically Home, SCP Health, population health leadership and hospital leaders for all elements of Hospital From Home. Hospital From Home Nurse Managers have a dotted line matrix reporting relationship to the Program Manager. • Oversight, analysis and leads continuous improvement of daily business operations to meet goals for: - Volume growth through geographical, clinical use case and payor expansion - Expense management - Charge capture accuracy and Rev Cycle processes for consolidation of MRNs (escalations in care) • Develops and presents program clinical improvement and operational outcome reports to internal and external stakeholders including CMS and other regulatory bodies. • Ensure consistent and effective deployment of the Hospital From Home Operating Model in collaboration with clinical leadership and Medically Home support team to meet goals for: - Patient Experience - Patient intake optimization and clinical case use expansion - Patient safety and quality - Clinical staffing, productivity and rapid response service provider efficiency (MHG primary responsibility) • Ensures high reliability with patient safety and quality processes in the Hospital From Home program. Collaborates with the clinical leadership team to review safety and quality outcomes, including near misses, develop, implement and evaluate continuous improvement plans. • Supports Command Center clinical leadership and serves as 24/7 Administrator on Call for escalations. • Seeks input on workflows/strategies and serves as change agent with: - Referring providers, specialists, and other downstream providers in collaboration with Medical Directors - Nursing, Ancillary and non-clinical leaders in collaboration with Hospital From Home Nurse Managers • Oversight of partnership relationship with Medically Home, fostering trust, mutual respect, and accountability for outcomes. • Develops strong partnership with executive sponsor(s) to secure/maintain executive level support and change advocacy. • Other duties and/or projects as assigned. • Adheres to HMH Organizational competencies and standards of behavior. • Lifts a minimum of 5 lbs, pushes and pulls a minimum of 5 lbs, and stands a minimum of 2 hrs/day. Starting at $169,124.80 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.