H1

Own and grow strategic CRO accounts, acquire new customers, lead executive relationships, negotiate deals, and collaborate cross-functionally to drive revenue growth. | 8+ years enterprise account management and new business acquisition experience in SaaS or data, strong executive presence, proven track record in managing multi-million-dollar portfolios, and ability to travel 20%. | At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. The Commercial team at H1 plays a crucial role in creating that future. It is our role to work in partnership with our colleagues and our customers to understand the most valuable products we can deliver to the market. We strive to deeply understand our customers’ needs, and our users’ workflows, to solve their problems in simple and novel ways. WHAT YOU'LL DO AT H1 As an Account Director of Strategic Accounts, you will own and grow a portfolio of H1’s most critical Contract Research Organization (CRO) customer relationships while also acquiring new CRO customers to expand H1’s market presence. You will serve as a trusted advisor to senior stakeholders (including C-suite executives), aligning their business objectives with H1’s solutions, driving measurable value, and expanding our footprint across business units, regions, and product lines. This role blends strategic account leadership with new logo acquisition, requiring a balance of hunter mentality and farmer discipline. You will: - Serve as the executive-level point of contact for assigned strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders. - Ensure retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer health. - Act as H1’s ambassador within customer steering committees, ensuring alignment between customer priorities and H1’s roadmap. - Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities. - Identify and drive expansion opportunities into new business units, geographies, or product lines. - Partner with H1’s Legal, Finance, and internal stakeholders to negotiate renewals, expansions, and complex agreements. - Identify, prospect, and acquire new CRO customers; own the full sales cycle for new logos — from prospecting and discovery through negotiation and contract execution. - Collaborate with Marketing and Business Development teams to build pipeline and accelerate market penetration. - Seamlessly transition new customers into long-term strategic accounts with support from Customer Success and Implementation teams. - Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities. - Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy. - Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support. - Accurately forecast quarterly revenue (both new and expansion) across your accounts and pipeline. - Maintain rigorous CRM hygiene, ensuring all pipeline, account, and deal activity is documented and up to date. - Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders. ABOUT YOU You’re a driven sales professional who consistently drives to overachieve your targets. You’re an expert at discovery and have proven success with both new logo acquisition and a land and expand motion in large, global multinational companies. REQUIREMENTS - 8+ years of experience in enterprise account management and new business acquisition, ideally within SaaS, data, or healthtech. - Demonstrated success managing a multi-million-dollar portfolio while consistently exceeding new business quotas. - Strong executive presence with the ability to engage, influence, and build trust at the C-level. - Proven track record of driving both net-new ARR and expansion ARR across enterprise accounts. - Commercial acumen with deep experience in complex deal negotiation and revenue forecasting. - Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth. - Experience with value-based selling. - Comfortable with traveling to customers 20% of the time. COMPENSATION This role pays $130,000 to $160,000 per year, based on experience, plus variable commission 50/50 split, based on performance, in addition to stock options. Anticipated role close date: 11/28/2025 H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Own and grow strategic CRO accounts and acquire new customers by building trusted C-suite relationships, executing multi-year account strategies, negotiating complex deals, and collaborating internally to drive revenue growth. | 8+ years in enterprise account management and new business acquisition in SaaS or related fields, proven success managing multi-million-dollar portfolios, strong executive presence, strategic thinking, and willingness to travel 20%. | At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. The Commercial team at H1 plays a crucial role in creating that future. It is our role to work in partnership with our colleagues and our customers to understand the most valuable products we can deliver to the market. We strive to deeply understand our customers’ needs, and our users’ workflows, to solve their problems in simple and novel ways. WHAT YOU'LL DO AT H1 As an Account Director of Strategic Accounts, you will own and grow a portfolio of H1’s most critical Contract Research Organization (CRO) customer relationships while also acquiring new CRO customers to expand H1’s market presence. You will serve as a trusted advisor to senior stakeholders (including C-suite executives), aligning their business objectives with H1’s solutions, driving measurable value, and expanding our footprint across business units, regions, and product lines. This role blends strategic account leadership with new logo acquisition, requiring a balance of hunter mentality and farmer discipline. You will: - Serve as the executive-level point of contact for assigned strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders. - Ensure retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer health. - Act as H1’s ambassador within customer steering committees, ensuring alignment between customer priorities and H1’s roadmap. - Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities. - Identify and drive expansion opportunities into new business units, geographies, or product lines. - Partner with H1’s Legal, Finance, and internal stakeholders to negotiate renewals, expansions, and complex agreements. - Identify, prospect, and acquire new CRO customers; own the full sales cycle for new logos — from prospecting and discovery through negotiation and contract execution. - Collaborate with Marketing and Business Development teams to build pipeline and accelerate market penetration. - Seamlessly transition new customers into long-term strategic accounts with support from Customer Success and Implementation teams. - Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities. - Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy. - Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support. - Accurately forecast quarterly revenue (both new and expansion) across your accounts and pipeline. - Maintain rigorous CRM hygiene, ensuring all pipeline, account, and deal activity is documented and up to date. - Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders. ABOUT YOU You’re a driven sales professional who consistently drives to overachieve your targets. You’re an expert at discovery and have proven success with both new logo acquisition and a land and expand motion in large, global multinational companies. REQUIREMENTS - 8+ years of experience in enterprise account management and new business acquisition, ideally within SaaS, data, or healthtech. - Demonstrated success managing a multi-million-dollar portfolio while consistently exceeding new business quotas. - Strong executive presence with the ability to engage, influence, and build trust at the C-level. - Proven track record of driving both net-new ARR and expansion ARR across enterprise accounts. - Commercial acumen with deep experience in complex deal negotiation and revenue forecasting. - Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth. - Experience with value-based selling. - Comfortable with traveling to customers 20% of the time. COMPENSATION This role pays $130,000 to $160,000 per year, based on experience, plus variable commission 50/50 split, based on performance, in addition to stock options. Anticipated role close date: 11/28/2025 H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Ensure data quality and completeness for healthcare-related data, validate and steward data sources, drive process improvements, and collaborate with global teams. | Bachelor's degree with 1-2 years relevant experience, strong research skills, interest in healthcare data, Korean language fluency, and detail-oriented with time management skills. | At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. Data at H1 plays a crucial and foundational role in creating that future! Looking across thousands of data sources across the globe, the data team is responsible for making sense out of that data to create the world's most extensive and comprehensive knowledge base of healthcare stakeholders and the ecosystem they influence. WHAT YOU'LL DO AT H1 As a Content Specialist, you will be responsible for H1's overall data quality for our Clinical and Medical products. On the Data Source and Management team you will develop skills and knowledge around HCPs and Health Care Organizations (HCOs) and apply your learnings to improve the breadth and depth of our data. You will: • Become an subject matter expert in all components of people data including but not limited to: publications, clinical trials, hospital and university affiliations, society memberships, and conference engagements • Operate as a data steward to validate and inform our data quality and completeness processes • Maintain consistency and integrity of data research • Understand the external data across regions and gain expertise in the healthcare data landscape • Drive change through recommending process and performance improvement initiatives • Collaborate with team members in the United States and India • Identify, explain, and evaluate operational and data source problems and propose solutions • Assess the quality and completeness of regional data sources and inform technologically/strategically-driven data collection efforts ABOUT YOU • Candidates must be curious, motivated, interested in the work we're trying to do and the problems we are trying to solve to improve patients' lives • Self-Starter, conscientious, and able to meet deadlines • Curious, innovative, and able to provide new ideas for analysis • Ability to work in an interactive, time-sensitive, and deadline-driven environment • Demonstrate sophisticated written and spoken communication and presentation skills, and the ability to communicate effectively • Work effectively in virtual teams across geographies • Build effective relationships with multiple stakeholders internally across multiple teams and effectively influence to achieve results • Listen empathetically to others, build trust by treating people fairly and with respect; be approachable to others • Proven knowledge of how to plan, coordinate, and conduct a variety of projects involved in the research, collection, analysis, interpretation, reporting of data, decision-making, and program planning REQUIREMENTS • Bachelor's Degree and 1-2 years of relevant experience in project management and cross team collaboration required. • Relevant experience in research, healthcare, data, or other related fields required ( excluding internship experience) • Strong secondary research skills, especially scientific literature, and internet searches • Interest in healthcare, data, problem-solving, and collaboration • Fluent Korean reading skills and intermediate Korean writing skills • Detail-oriented and strong time-management skills • Knowledge of research methods, data analysis, quality metrics and SQL is a plus. • Experience with Jira or other project management software - Desired COMPENSATION This role pays $65,000 to $78,000 per year, based on experience, in addition to stock options. Anticipated role close date: 10/20/2025 H1 OFFERS • Full suite of health insurance options, in addition to generous paid time off • Pre-planned company-wide wellness holidays • Retirement options • Health & charitable donation stipends • Impactful Business Resource Groups • Flexible work hours & the opportunity to work from anywhere • The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Manage client relationships, drive adoption and engagement, oversee onboarding and data ingestion, conduct business reviews, and collaborate cross-functionally to ensure customer success. | 3+ years in Customer Success or Client Services at an Enterprise SaaS company, experience in health plans or regulated industries, familiarity with data products and API integrations, and strong project management skills. | At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. H1’s Customer Success team is focused on building deep relationships with existing customers as the point of contact throughout the entire customer journey, identifying and communicating ways our data delivers value to support their ongoing initiatives, and help them realize value from the data within our solutions. WHAT YOU'LL DO AT H1 As a Customer Success Manager on our HPDH team, you’ll serve as a trusted partner to clients in the Health Plans and Digital Health space, driving engagement and ensuring long-term success. In this role, you will: - Act as the main point of contact, aligning client goals with H1’s capabilities and guiding process improvements. - Build strong stakeholder relationships to drive adoption, share feedback, and influence the product roadmap. - Manage the onboarding and ingestion of H1 data through cross-functional partnerships. - Conduct business reviews to track KPIs, surface insights, and identify growth opportunities. - Proactively identify, manage, and escalate risks. - Oversee multiple cross-functional initiatives across client organizations. - Deliver executive-level summaries highlighting ROI, adoption, and impact. - Collaborate with product, engineering, and support to resolve issues and enhance the customer experience. - Drive success metrics such as NPS, CSAT, and ARR growth. ABOUT YOU You’re a strategic, relationship-driven Customer Success Manager who thrives in fast-paced, client-facing environments. You’re comfortable diving into technical details while also guiding high-level strategic conversations. You're motivated by solving complex problems and delivering real, measurable value. - Proven success managing enterprise or mid-market clients in a B2B SaaS environment - Adept at balancing multiple priorities across technical and business stakeholders - A skilled communicator and presenter with executive presence - Passionate about client success and long-term relationship building REQUIREMENTS - 3+ years of experience in Customer Success or Client Services at an Enterprise SaaS company - Experience working in health plans, Insurance, digital health, provider data management organizations, or experience working in a highly-regulated industry - Familiarity with data products, API integrations, and technical onboarding processes - Strong project management skills, with experience owning a book of enterprise and mid-tier accounts COMPENSATION This role pays $90,000k to $108,000k per year, based on experience, plus a variable commission based on personal performance, in addition to stock options. Anticipated role close date: 10/5/2025 \n \n H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.