GTT

Supporting customer success teams with administrative tasks, data tracking, and reporting to enhance customer satisfaction. | Requires 1-3 years of professional experience, strong organizational skills, and proficiency in Excel and communication. | About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary: The primary goal of the Customer Success Associate is to work in partnership with the Customer Success Manager to support and perform specific requirements for the customer base and ensure enhanced customer satisfaction while delivering to GTT promises in a timely matter. As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Account Management, Customer Success, Quoting and ordering, Sales Operations, Service Delivery, Assurance and Finance. Job Scope: Receives predetermined work assignment that are subject to a moderate level of control and review. Completes assignments using established guidelines, procedures and policies. Work in partnership with the regional Customer Success Manager to support special handling of customers, EOL and other administrative tasks. Duties and Responsibilities: Act as a key support function to the Customer facing Customer Success Managers supporting them with administrative tasks. Provide administrative support in relation to tracking and retaining correct data in GTT systems like start of billing dates, contracts, inventory, pricing actions Assist in responses to customer’s billing queries and support billing audits Submit credit requests for goodwill scenarios Assist with various requested reporting for inventory or contractual purpose. Assist dispute team/CSM to ensure timely resolution of dispute tickets. Assist the GTT Collection team to ensure payments are received to prevent service suspensions. Track and drive EOL activities from a sales and customer related perspective, follow up/communication, order progression. Follow up on customer cease orders to ensure cease reason is correct. Assist on queries related to service renewals. Provide administrative support to the Customer Success Manager in relation to any pricing, quotation, order entry queries, QBR reporting. Become extremely proficient regarding all GTT systems and processes that impact servicing the customer. Support data maintenance projects allowing accurate retention and renewals. Create and provide requested reports in support of CSM activity and customer meetings Manage administrative order needs that a CSM would otherwise action Support requests for EV Demos for new customer contacts Required Experience/Qualifications: College degree and 1-3 years professional level experience or an equivalent combination of education and professional level related experience Delivery of high quality, consistent customer service and strong administrative efficiency. Strong Team Player Be able to adjust to change. Ability to work in a fast paced, dynamic, and structured environment Experience working in an administrative role or service management environment. Good organisational awareness, planning skills and collaboration Excellent written and verbal English communication skills Good excel skills. Core Competencies Accuracy and Attention to Detail: Working knowledge in understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Effective Communications: Working knowledge in understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Flexibility and Adaptability: Working knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Initiative: Basic understanding in being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals. Managing Multiple Priorities: Working knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Teamwork: Basic knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels. Cross-Team Integration: Basic knowledge in understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Client Relationship Management: Basic knowledge of client relationship; ability to address critical issues to meet client needs and maintain engaged, partnering relationship with business partners and clients. Universal Competencies Continuous Improvement: Working knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Customer Facing): Working knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Working knowleding understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. #LI-CH1 #LI-Remote About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Manage enterprise-wide programs, oversee project deliverables, and collaborate with cross-functional teams to ensure successful project outcomes. | Experience managing enterprise IT or software development projects, proficiency with project management tools like Jira and MS Project, and understanding of product lifecycle and service delivery. | About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net. Role Summary: GTT ePMO is a function that manages Enterprise-wide projects at GTT that strengthens the alliance between Product, Systems, Architecture, Engineering, Service Delivery & Service Assurance teams. This function enables Program Management to deliver end to end projects. The purpose of the Enterprise Program Manager role within ePMO is to own the day-to-day management of specific projects. Ensure they have distinct outcomes, realistic timelines all while playing a key role to enhance existing offerings. Participate throughout the program lifecycle from ideation to operational release. Duties and Responsibilities: Manage enterprise programs that derive from Management priorities. Oversee and track program deliverables, backlog item and affirm prioritization Own communication cadence covering gap & risk management, prioritisation and user acceptance Support GTT's ePMO organisation to define and adjust outcomes based on competing priorities Collaborate with Product Management, Architecture & Engineering, Design & Development teams ensuring deliverables are clearly understood while safeguarding project timelines Own and manage reports based on project status and provide status updates including dependencies Ensure process enhancements and system changes are released in accordance with the operational release plan Required Experience/Qualifications: A good understanding of software development methodologies (Agile & Scrum) Experience managing enterprise and IT programs in a fast-moving Service Provider environment Proficiency creating project/program plans and distributing items efficiently Familiarity with product lifecycle, sales, service delivery, accounting and service assurance Ability to analyse, document and present information to peers and leadership Strong skills and experience with Visio & Microsoft Office Applications including Project Demonstrated knowledge or Jira and experience using this system to track and manage projects Transformation know-how for digital adoption and automation Hours/Travel/Shift: 8 hour workday, 40 hours a week in a salaried role. 10-20% travel Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels. Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Stakeholder Management: Knowledge of stakeholder management techniques; ability to systematically identify stakeholders, analyze their needs and expectations, and implement various tasks to engage with them. Telecom Products and Services: Knowledge of telecom products and services; ability to apply product and service knowledge appropriately to address customer needs. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. #LI-CH1 #LI-Remote About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Lead product strategy and management for connectivity and voice services, aligning with organizational goals and customer needs. | Extensive experience in telecom product management, deep understanding of telecom technologies, and experience interacting with C-suite clients in a global enterprise context. | This a Full Remote job, the offer is available from: United States, United Kingdom, Delaware (USA), Louisiana (USA), Virginia (USA) Title: VP, Product Management – Connectivity and Voice Services Location: UK/US/Europe (flexible) About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary: The VP, Product Management – Connectivity and Voice Services role is responsible for leading GTT product strategy, development, execution, and ensuring alignment with organization goals and customer requirements. The product areas and frameworks covered by this role include, but are not limited to, DIA, IP Transit, MPLS, VPLS, Ethernet, Cellular, Broadband, IP addressing, SIP Trunking. Job Scope: This role collaborates with various departments at GTT, to include, but not limited to network operations, engineering, systems, and service delivery. Duties and Responsibilities: · Build vision and roadmap for the connectivity and voice services product lines to maintain a scalable and sustainable business. · Develop and implement the company's connectivity and voice services product strategy, to meet business objectives, including identifying market opportunities and defining product plan. · Manage and mentor a high performing team of product managers, fostering a culture of innovation, collaboration and excellence. · Drive innovation within the portfolio and across divisions to ensure competitive market positioning, pricing, technology, and product structure. · Leading cross-functional teams to ensure successful product launches and ongoing product improvements. · Champion a customer-centric approach to product development, ensuring products address customer needs and pain points. Establish and maintain strong relationships with key customers to gather feedback and insights. · Staying up-to-date with industry trends and competitor activities to inform product decisions and maintain a competitive edge. · Conducting market research and analyzing customer feedback to inform product decisions. Required Experience/Qualifications: · Significant experience leading a Product Management function at a global telecoms or managed services provider · Deep understanding of the products that comprise the portfolio, including global access technologies, internet access, IP transit, WAN services, SIP trunking, TDM voice · Understanding of multi-national enterprise networking, security and compute requirements, with experience of interacting with C-suite contacts in global enterprises · Deep understanding of the competitive marketplace · Strong strategic thinking and business acumen, with the ability to align product initiatives with business objectives. · Excellent communication and interpersonal skills, with the ability to influence and collaborate across the organization. · Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a fast-paced environment while providing direction to teams Desirable Experience/Qualifications: · Relevant technical certifications · Relevant Product Management training certifications Core Competencies · Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. · Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance. · Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. · Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. · Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. · Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. · Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there. · Product Development Strategy: Knowledge of the principles and practices for designing product development strategy; ability to design and implement a product development strategy within the organization. · Telecom Platforms and Technologies: Knowledge of the architecture of various telecom platforms; ability to manage technologies and systems for providing telecommunications networks and services. · Telecom Product Management: Knowledge of the methodologies, tools and techniques of telecom products; ability to manage telecom products at all stages of the product lifecycle. · Telecom Services Industry: Knowledge of the telecommunications industry; ability to provide specific telecommunications experience and knowledge of major technologies, products, key players, trends and directions to help organizational development. Universal Competencies · Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. · Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level. · Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement: GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. This offer from "GTT" has been enriched by Jobgether.com and got a 81% flex score.

Lead financial planning, analyze performance, and develop models to support strategic decision-making. | Requires 3-5 years in FP&A or related finance roles, advanced Excel, and experience with visualization tools like Power BI. | About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary The Senior Analyst, Financial Planning and Analysis plays a critical role in driving financial insight and strategic decision-making across the business. This position requires a strong analytical mindset, the ability to influence stakeholders, and a deep understanding of financial modeling, reporting, and business operations. The ideal candidate is a proactive problem-solver who leverages data to generate actionable insights and is passionate about improving processes through automation, AI, and modern analytics tools. Key Responsibilities Financial Planning & Analysis Lead the development of forecasts and budgets for the company, ensuring accuracy, clear assumptions, and alignment with strategic priorities Analyze financial performance, identify trends, and provide recommendations to improve results Build and maintain dynamic financial models with multiple variables and sensitivities Identify opportunities to enhance forecasting accuracy and efficiency through automation, AI‑enabled tools, and scalable modeling approaches Business Partnership Serve as a trusted advisor to business leaders, providing financial guidance and strategic support Collaborate cross-functionally to understand business drivers and align financial plans with operational goals Influence decision-making through data-driven insights and scenario analysis Reporting & Communication Prepare and present executive-level financial reports with clear commentary and actionable insights Drive refinement of reporting tools and processes to improve clarity and business relevance, with an emphasis on automation, data quality, and reducing manual effort Communicate complex financial concepts in a clear and concise manner to both finance and non-finance audiences Project & Initiative Support Lead or support key finance initiatives, including process improvements, system enhancements, and strategic projects Manage multiple priorities and deadlines in a fast-paced environment Mentor junior analysts and contribute to team development Required Qualifications Bachelor’s degree in Finance, Accounting, Economics, or a related field 3–5 years of experience in financial analysis, FP&A, or a related role Advanced Excel skills (e.g., Power Query, pivot tables, dynamic modeling) Experience with Power BI or similar data visualization tools Strong understanding of financial statements, forecasting, and variance analysis Excellent communication and interpersonal skills Preferred Qualifications FP&A Experience in a technology, telecom, or SaaS environment using recurring or subscription-based revenue Familiarity with ERP systems and financial planning tools Experience leveraging automation, AI-driven tools, or advanced analytics to streamline FP&A processes, improve forecasting accuracy, or reduce manual effort Ability to manage ambiguity and drive clarity in complex situations Demonstrated ability to influence stakeholders and drive business outcomes Universal Competencies Strategic Thinking: Understands business context and aligns financial analysis with strategic goals Analytical Rigor: Delivers high-quality, insightful analysis that drives decision-making Communication & Influence: Effectively communicates insights and builds alignment across teams Accountability: Takes ownership of deliverables and drives results Collaboration: Works cross-functionally and builds strong relationships with stakeholders EEO Statement (Americas Only): GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Develop and manage channel partner relationships, generate sales revenue through partners, lead sales cycles, and analyze sales activities to meet revenue objectives. | 5+ years channel sales experience in telecommunications/technology, proven sales quota achievement, strong communication and leadership skills, and ability to develop and manage sales pipelines. | Role Summary A Channel Sales Director for GTT is responsible for identifying, developing, and expanding relationships with distributors, resellers, and retailers. A Channel Sales Director is responsible for generating additional demands through partner events; studying the market for newer trends; managing channel conflicts; and fostering relationships between channel partners and sellers. Duties And Responsibilities • Scheduling promotional work and tracking sales activities; quoting prices, preparing proposals, and providing information regarding terms and delivery, and negotiating contracts. • Developing new business within assigned region or industry; gathering data on marketing trends, competitive products, and pricing. • Presenting products or services for stakeholders, answering any customer questions, and addressing their needs. • Prospecting new business, setting and closing appointments with key decision makers, servicing existing business and developing strong client relationships. • Ensure sales teams know partners, available solutions or expertise and who, how and where we can leverage these partners to drive growth in our accounts • Responsible for identifying and penetrating prospective Enterprise customers headquartered in the assigned target market • Generate sales revenue by promoting GTT products and services to partners • Lead all stages of the sales cycle as needed to support the conversion of opportunities to sales. • Maintain comprehensive knowledge of industry and customers to identify and propose unique solutions • Leverage knowledge to execute sales strategy that meets or exceeds revenue objectives. • Create strong relationships based on trust, integrity, and customer satisfaction to effectively drive sales and repeat business • Track, analyze and report sales activity using GTT’s internal sales reporting tools Required Experience/Qualifications The ideal candidate will have the following: • 5+ years of experience in Channel sales in the telecommunications/technology sector • Demonstrated success in consistently meeting or exceeding a monthly sales quota • Thorough knowledge of the enterprise customer base in the assigned geography • A proven ability to generate leads, penetrate new accounts, and develop and manage a pipeline • Excellent interpersonal and communication skills, verbal and written, facilitation and presentation techniques • Strong leadership/team skills and a positive track record in executing sales process and coordinating among internal and external stakeholders • Ambition and a willingness to learn and develop professionally Core Competencies • Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. • Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. • Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. • Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. • Networking: Understanding the business value of creating mutually beneficial relationships with individuals outside of the incumbent's own organization and the ability to generate productive relationships with internal and external partners that improve access to resources and expertise. • Channel Sales: Knowledge of various channel sales strategies and solutions used to execute and fulfil a sales plan; ability to sell a hospitality organizations brand, products, services through multiple and diverse avenues. • Cross-Selling: Knowledge of organizational strategies, tools and techniques for understanding the needs of customers; ability to utilize these to create additional sales. • Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs. Universal Competencies • Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. • Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. • Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

Manage delivery of customer projects from initiation through operations, coordinating internal teams and external partners, maintaining schedules, budgets, and communication. | Minimum 2 years telecom project coordination or management experience, knowledge of PM principles, strong organizational and communication skills, and preferably PM certifications. | About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net. Role Summary The Project Manager will own and manage the delivery of small to large and complex customer solutions through the effective coordination of internal GTT Service Delivery teams and external third-party service delivery partners. They will also support and engage closely with the customer’s project team. The Project Manager will be the single point of contact for all deliverables within the projects, meet required quality levels, budgets and timescales, utilizing the GTT Project Management methodology. Job Scope/Supervision: Report to Manager, Project Management, working within the GTT’s Project Management tea. The role will interact with, but not limited to, the following internal departments: Service Delivery Coordinator, Order Assurance, Design and Software Engineering, Sales, Sales Engineering, Supply Chain Management, and Product Managers to deliver high quality products. Duties and Responsibilities: Managing Projects with a variety of products. Typically managing multiple projects, number of assignments depends on size and complexity. Project ownership from Project Initiation through to Customer Operations. Setup a manage a virtual Project team Manage all communications on the project At a minimum host a weekly internal and external customer call, with face to face customer meetings monthly. Provide weekly internal and external Project Status Reports Produce and maintain a Project Initiation Document, including the scope of the project and the customer critical success factors Monitor the project using a tracker, MS Project, and the GTT – ideal Project Management Methodology. Identify and Manage Risks, Issues, Actions and Dependencies throughout the lifecycle of the project. Cost Tracking, Budget and Forecasting. Ensuring the business and customer know when to expect charges/revenues. Adhere to GTT’s Change Control Procedure Report time spent on the project against what has been sold to the customer Pass frequent Gate Control Checks with your manager to ensure Quality standards are being adhered to assist with GTT’s - ideal Project Methodology, suggesting and improving the fast-paced environment Required Experience/Qualifications: Minimum 2 years project coordinator or project management experience in telecommunications Experience in a PMO or PM function with knowledge of PM principles Additional business qualifications would be considered a benefit English is mandatory, second language will be an advantage Desirable Experience/Qualifications: Self-motivated individual with great organizational, interpersonal and influencing skills. Confident and able to liaise and influence across all levels within GTT, the customer and suppliers with proven in experience in managing challenging stakeholders. ITIL qualifications PRINCE2 Practitioner or equivalent Project Management Qualification would be highly desirable. Hours/Travel/Shift This role may require occasional business travel to participate in customer meetings, as required. Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels. Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Stakeholder Management: Knowledge of stakeholder management techniques; ability to systematically identify stakeholders, analyze their needs and expectations, and implement various tasks to engage with them. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. #LI-RD1 #LI-Remote About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.