GTT

Own and develop GTT's LAN/WLAN services, ensuring alignment with strategic goals, managing vendor relationships, and enhancing digital customer experience. | Extensive experience in network-focused product management, deep technical knowledge of LAN/WLAN, SD-WAN, SASE, and complex customer environments, with strong vendor and partner management skills. | About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net Role Summary: The Product Manager for Managed Services owns the development, standardization, and performance of GTT’s LAN/ WLAN services. This individual should understand adjacent technologies such as SD-WAN, SASE, and IoT to ensure seamless integration across the broader network portfolio. This includes aligning capabilities with GTT’s Envision Strategy, observability, and digital experience initiatives. This role is well suited for a proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed services. Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed organization. Key Duties and Responsibilities: Strategy & Vision Define and maintain the roadmap for Managed LAN/WLAN services. Ensure alignment with GTT’s Envision Strategy, enabling automation, visibility, and a unified digital experience. Identify opportunities where AI-driven insights, automation, or enhanced observability can elevate customer outcomes. Monitor market trends and enterprise needs to guide investment priorities across LAN and WLAN services. Product & Services Leadership Build and maintain standardized service offerings across LAN/WLAN, including switching, wireless, controllers, cloud-managed wireless, and associated operational services. Support non-standard deployments such as WITO, customer-provided equipment, and brownfield transitions. Define service constructs delivered by GTT directly or in partnership with third-party managed service providers. Lead the full product lifecycle: from business case, product development through launch, pricing, adoption, and ongoing lifecycle management. Oversee pricing, packaging, and go-to-market alignment to maximize portfolio growth. Integrate digital customer experience as a core element of new product design, ensuring intuitive interfaces, measurable outcomes, and seamless customer interactions. Collaborate with Product Operations, Operations, Service Assurance, Engineering, Service Delivery, Sales, Marketing, and Solutions teams to ensure consistent execution aligned with leadership goals. Improve digital experience elements including onboarding, monitoring, reporting, and lifecycle interactions. Vendor & Partner Management Own relationships with key LAN, WLAN, and campus networking vendors. Influence vendor roadmaps, evaluate capabilities, and negotiate commercial terms. Participate in the identification and management of third-party managed service providers supporting outsourced delivery models. Financial & Business Execution Develop business cases outlining market need, cost, revenue, and ROI to secure investment. Support pricing strategy, margin improvements, and cost structure optimization. Use operational, financial, and customer data to guide portfolio decisions. Customer, Market & Experience Insight Gather customer and field feedback to refine service capabilities and improve customer experience. Ensure offerings accommodate modern enterprise environments including IoT devices, cloud-managed networks, and multi-site architectures. Equip customer-facing teams with clear enablement content and product guidance. Required Experience/Qualifications: BS/MS in Computer Science, Information Technology, Electrical or Computer Engineering, Networking, or related field. 12+ years of product management experience with ownership of network-focused or managed network services. Deep expertise in LAN/WLAN technologies including routing/switching, RF fundamentals, controllers, and cloud-managed wireless platforms. Familiarity with SD-WAN and SASE concepts, architectures, and integration points. Experience developing standard offers and supporting complex, non-standard customer environments such as WITO. Experience creating offers that leverage third-party managed service providers. Strong vendor and partner management skills. Growth mindset, proactive work style, and ability to excel in a fast-changing environment without task-level supervision. Excellent communication, presentation, documentation, and cross-functional leadership skills. Comfortable working in a global organization with distributed teams, diverse stakeholders, and customers across multiple regions. Desired Attributes: Experience incorporating AI-driven insights, automation, or predictive capabilities into network services. Understanding of digital experience design for managed services, including dashboards, portals, and self-service functionality. Familiarity with NOC operations, remote management, and field services for multi-site enterprises. Ability to simplify complex technical concepts into clear customer-facing deliverables. Certifications such as CCNP, CWNP, Aruba ACMP, or equivalent. Core Competencies Product ownership and execution Technical depth in enterprise networking Vendor and partner relationship management Cross-functional collaboration Customer-centric problem solving Clear and effective communication Analytical decision-making Adaptability and comfort with transformation Initiative and self-direction Ability to navigate complexity and ambiguity Why Join GTT Shape the next generation of managed LAN/WLAN and campus networking services aligned with the Envision Strategy. Influence product strategy, automation, observability, AI-driven improvements, and digital experience enhancements. Work with leading technology partners and global enterprise customers. Join a culture committed to customer success, operational excellence, and continuous improvement EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Lead and develop a high-performing sales team in the carrier/wholesale telecommunications sector to meet revenue targets. | Over 10 years of high-performance sales management experience in telecom or cloud telecommunications, with proven success in achieving measurable business results. | About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary: Reporting to the SVP Sales, the Sr Director, Carrier Sales is responsible for the development and business results of a team of quota-carrying Wholesale/Carrier Account Directors. Each Account Director is responsible for maintaining high activity standards, daily prospecting, pipeline growth, prospect qualification, adherence to GTT sales methodology, and delivering assigned monthly sales revenue targets. The right Sales Leader for this position must have the proven ability to increase the productivity of sales representatives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution, and building a highly-empowered, constructive sales culture. Duties and Responsibilities: Results-Oriented: Meet and exceed assigned monthly, quarterly, and annual sales revenue and productivity targets assigned. Independent: Must have a track record of operating a high-performing team with a high degree of independence and autonomy in the Carrier/Wholesale channel. Customer Experience: Ensure consistent delivery of award-winning service, starting with initial contact, setting realistic customer expectations, and taking responsibility for quick and effective hand-offs within GTT. Staffing: Accepts responsibility for the monthly revenue production of the sales headcount assigned. In the event of turnover, the manager understands that replacement personnel must already be hired, trained, and ready to perform Associate Development: Monitor and track Sales Representatives individual performance, strengths, and weaknesses, and be able to clearly communicate evaluations and execute developmental steps (Performance Improvement Plans). Coach, develop, and mentor Sales Representatives to drive continuous improvement in sales skills and product knowledge Manage Activities: Ensure activity standards are being delivered per representative. Demonstrate clear ability to correlate activity standards with Business Results. Role Model and Coach: Sales VP must be the most effective and skilled sales resource on the team. The ability to teach sales skills and a track record of exceeding annual sales objectives are fundamental requirements. Collaboration: Work with other GTT business functions to ensure effective customer hand-offs to support functions, and work to improve the effectiveness of cross-functional processes. Training: Work with the Director of Sales Training to identify, prepare and execute incremental sales skills or product training in order to improve close ratios and increase productivity. Forecasting: Must be able to confidently predict monthly/quarterly/annual sales bookings utilizing pipeline management for each Account Representative. Must commit and take responsibility for the accuracy and achievement of the sales forecast. Reporting: Verify daily results, and productivity measures, and assist with commission tracking. Process Improvement: Interface with various groups within GTT to help improve the overall sales process as well as drive the strategic initiatives of the Sales group. Communication: Meet with each Account Representative individually and at least weekly to review results, lessons learned, and areas for improvement. Uses this opportunity to coach Account Representatives to increase results. Recognition & Reward: The candidate is expected to understand the motivations and goals of each representative assigned. The manager demonstrates an understanding of how to motivate employees for their reasons and understanding of how to manage a recognition and reward program for the team. Performance Management: Coach lowest performers for improvement. Directly Involved: Recognizes that leadership is through doing. Spends the majority of time on calls with Account Representatives identifying areas of opportunity and coaching. Entrepreneurial: Comfortable operating in a high-growth environment where change is embraced and encouraged. Spirit of Intent: Understanding of the essential role of Management is to deliver business results through people. Candidates must understand that Account Representatives are their responsibility. The manager understands the responsibility of knowing and demonstrating the key values of GTT in everything that he/she does. Required Experience/Qualifications: 10+ years of high performance Carrier sales management experience in a telecommunications and/or cloud telecommunications environment Proven track record of achieving measurable business results goals in a high transaction sales environment. Must demonstrate a history of quantifiable success Experience in a fast-paced, high-growth business environment Proficient in MS Word, MS Excel Understand the wholesale environment and have strong existing relationships within the existing account base. Hours/Travel/Shift (Where Applicable): Sales team hours can start as early as 8 AM for the East Coast. Manager may be required to be available during normal business hours as well as, from time to time, before or after Manager’s core hours to assist their teams. Core Competencies Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Networking: Understanding the business value of creating mutually beneficial relationships with individuals outside of the incumbent's own organization and the ability to generate productive relationships with internal and external partners that improve access to resources and expertise. Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs. Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Lead and develop a high-performing sales team in a telecommunications environment to meet revenue targets and improve sales processes. | 8+ years of sales management experience in telecom or cloud environments, proven success in achieving sales goals, strong communication and negotiation skills. | About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary: Reporting to the Sales VP, the Sales Director is responsible for the development and business results of a team of quota-carrying Account Managers. Each AM is responsible for maintaining high activity standards, daily prospecting, pipeline growth, prospect qualification, adherence to GTT sales methodology, and delivering assigned monthly sales revenue targets. The right Sales Leader for this position must have the proven ability to increase the productivity of sales representatives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution, and building a highly-empowered, constructive sales culture. Duties and Responsibilities: Results-Oriented: Meet and exceed assigned monthly, quarterly, and annual sales revenue and productivity targets assigned. Independent: Must have a track record of operating a high-performing team with a high degree of independence and autonomy. Customer Experience: Ensure consistent delivery of award-winning service, starting with initial contact, setting realistic customer expectations, and taking responsibility for quick and effective hand-offs within GTT. Staffing: Accepts responsibility for the monthly revenue production of the sales headcount assigned. In the event of turnover, the manager understands that replacement personnel must already be hired, trained, and ready to perform Associate Development: Monitor and track Sales Representatives individual performance, strengths, and weaknesses, and be able to clearly communicate evaluations and execute developmental steps (Performance Improvement Plans). Coach, develop, and mentor Sales Representatives to drive continuous improvement in sales skills and product knowledge Manage Activities: Ensure activity standards are being delivered per representative. Demonstrate clear ability to correlate activity standards with Business Results. Role Model and Coach: Sales VP must be the most effective and skilled sales resource on the team. The ability to teach sales skills and a track record of exceeding annual sales objectives are fundamental requirements. Collaboration: Work with other GTT business functions to ensure effective customer hand-offs to support functions, and work to improve the effectiveness of cross-functional processes. Training: Work with the Director of Sales Training to identify, prepare and execute incremental sales skills or product training in order to improve close ratios and increase productivity. Forecasting: Must be able to confidently predict monthly/quarterly/annual sales bookings utilizing pipeline management for each Account Representative. Must commit and take responsibility for the accuracy and achievement of the sales forecast. Reporting: Verify daily results, and productivity measures, and assist with commission tracking. Process Improvement: Interface with various groups within GTT to help improve the overall sales process as well as drive the strategic initiatives of the Sales group. Communication: Meet with each Account Representative individually and at least weekly to review results, lessons learned, and areas for improvement. Uses this opportunity to coach Account Representatives to increase results. Recognition & Reward: The candidate is expected to understand the motivations and goals of each representative assigned. The manager demonstrates an understanding of how to motivate employees for their reasons and understanding of how to manage a recognition and reward program for the team. Performance Management: Coach lowest performers for improvement. Directly Involved: Recognizes that leadership is through doing. Spends the majority of time on calls with Account Representatives identifying areas of opportunity and coaching. Entrepreneurial: Comfortable operating in a high-growth environment where change is embraced and encouraged. Spirit of Intent: Understanding of the essential role of Management is to deliver business results through people. Candidates must understand that Account Representatives are their responsibility. The manager understands the responsibility of knowing and demonstrating the key values of GTT in everything that he/she does. Required Experience/Qualifications: 8+ years of high performance inside or outside sales management experience in a telecommunications and/or cloud telecommunications environment Proven track record of achieving measurable business results goals in a high transaction sales environment. Must demonstrate a history of quantifiable success Experience in a fast-paced, high-growth business environment Proficient in MS Word, MS Excel Hours/Travel/Shift (Where Applicable): Sales team hours can start as early as 8 AM for the East Coast. Manager may be required to be “on call” from time to time before or after Manager’s core hours to assist their teams. Core Competencies Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Networking: Understanding the business value of creating mutually beneficial relationships with individuals outside of the incumbent's own organization and the ability to generate productive relationships with internal and external partners that improve access to resources and expertise. Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs. Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Develop and manage channel partner relationships, generate sales revenue through partners, lead sales cycles, and analyze sales activities to meet revenue objectives. | 5+ years channel sales experience in telecommunications/technology, proven sales quota achievement, strong communication and leadership skills, and ability to develop and manage sales pipelines. | Role Summary A Channel Sales Director for GTT is responsible for identifying, developing, and expanding relationships with distributors, resellers, and retailers. A Channel Sales Director is responsible for generating additional demands through partner events; studying the market for newer trends; managing channel conflicts; and fostering relationships between channel partners and sellers. Duties And Responsibilities • Scheduling promotional work and tracking sales activities; quoting prices, preparing proposals, and providing information regarding terms and delivery, and negotiating contracts. • Developing new business within assigned region or industry; gathering data on marketing trends, competitive products, and pricing. • Presenting products or services for stakeholders, answering any customer questions, and addressing their needs. • Prospecting new business, setting and closing appointments with key decision makers, servicing existing business and developing strong client relationships. • Ensure sales teams know partners, available solutions or expertise and who, how and where we can leverage these partners to drive growth in our accounts • Responsible for identifying and penetrating prospective Enterprise customers headquartered in the assigned target market • Generate sales revenue by promoting GTT products and services to partners • Lead all stages of the sales cycle as needed to support the conversion of opportunities to sales. • Maintain comprehensive knowledge of industry and customers to identify and propose unique solutions • Leverage knowledge to execute sales strategy that meets or exceeds revenue objectives. • Create strong relationships based on trust, integrity, and customer satisfaction to effectively drive sales and repeat business • Track, analyze and report sales activity using GTT’s internal sales reporting tools Required Experience/Qualifications The ideal candidate will have the following: • 5+ years of experience in Channel sales in the telecommunications/technology sector • Demonstrated success in consistently meeting or exceeding a monthly sales quota • Thorough knowledge of the enterprise customer base in the assigned geography • A proven ability to generate leads, penetrate new accounts, and develop and manage a pipeline • Excellent interpersonal and communication skills, verbal and written, facilitation and presentation techniques • Strong leadership/team skills and a positive track record in executing sales process and coordinating among internal and external stakeholders • Ambition and a willingness to learn and develop professionally Core Competencies • Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. • Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. • Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. • Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. • Networking: Understanding the business value of creating mutually beneficial relationships with individuals outside of the incumbent's own organization and the ability to generate productive relationships with internal and external partners that improve access to resources and expertise. • Channel Sales: Knowledge of various channel sales strategies and solutions used to execute and fulfil a sales plan; ability to sell a hospitality organizations brand, products, services through multiple and diverse avenues. • Cross-Selling: Knowledge of organizational strategies, tools and techniques for understanding the needs of customers; ability to utilize these to create additional sales. • Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs. Universal Competencies • Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. • Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. • Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

Manage delivery of customer projects from initiation through operations, coordinating internal teams and external partners, maintaining schedules, budgets, and communication. | Minimum 2 years telecom project coordination or management experience, knowledge of PM principles, strong organizational and communication skills, and preferably PM certifications. | About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net. Role Summary The Project Manager will own and manage the delivery of small to large and complex customer solutions through the effective coordination of internal GTT Service Delivery teams and external third-party service delivery partners. They will also support and engage closely with the customer’s project team. The Project Manager will be the single point of contact for all deliverables within the projects, meet required quality levels, budgets and timescales, utilizing the GTT Project Management methodology. Job Scope/Supervision: Report to Manager, Project Management, working within the GTT’s Project Management tea. The role will interact with, but not limited to, the following internal departments: Service Delivery Coordinator, Order Assurance, Design and Software Engineering, Sales, Sales Engineering, Supply Chain Management, and Product Managers to deliver high quality products. Duties and Responsibilities: Managing Projects with a variety of products. Typically managing multiple projects, number of assignments depends on size and complexity. Project ownership from Project Initiation through to Customer Operations. Setup a manage a virtual Project team Manage all communications on the project At a minimum host a weekly internal and external customer call, with face to face customer meetings monthly. Provide weekly internal and external Project Status Reports Produce and maintain a Project Initiation Document, including the scope of the project and the customer critical success factors Monitor the project using a tracker, MS Project, and the GTT – ideal Project Management Methodology. Identify and Manage Risks, Issues, Actions and Dependencies throughout the lifecycle of the project. Cost Tracking, Budget and Forecasting. Ensuring the business and customer know when to expect charges/revenues. Adhere to GTT’s Change Control Procedure Report time spent on the project against what has been sold to the customer Pass frequent Gate Control Checks with your manager to ensure Quality standards are being adhered to assist with GTT’s - ideal Project Methodology, suggesting and improving the fast-paced environment Required Experience/Qualifications: Minimum 2 years project coordinator or project management experience in telecommunications Experience in a PMO or PM function with knowledge of PM principles Additional business qualifications would be considered a benefit English is mandatory, second language will be an advantage Desirable Experience/Qualifications: Self-motivated individual with great organizational, interpersonal and influencing skills. Confident and able to liaise and influence across all levels within GTT, the customer and suppliers with proven in experience in managing challenging stakeholders. ITIL qualifications PRINCE2 Practitioner or equivalent Project Management Qualification would be highly desirable. Hours/Travel/Shift This role may require occasional business travel to participate in customer meetings, as required. Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels. Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Stakeholder Management: Knowledge of stakeholder management techniques; ability to systematically identify stakeholders, analyze their needs and expectations, and implement various tasks to engage with them. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. #LI-RD1 #LI-Remote About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.