Grubhub

Design and manage end-to-end supply chain network focusing on inventory health, supplier performance, and supply chain technology systems. | 4+ years supply chain operations, 2+ years program management in DTC/eCommerce/food, advanced SQL and Excel proficiency, bachelor's degree preferred. | About Wonder Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. About The Opportunity The Wonder Operations team is looking for an experienced Supply Chain Planner to own strategic and cross-functional business initiatives that support the growth of our business. In this role, you will use analytical, technical, program management, strategic and operations management skills to design, plan and manage the end-to-end Wonder Supply Chain. This role will involve helping design de novo Supply Chain technology systems, creating mid/long-term strategic network design, and managing daily tactical operations of our network to drive a superior Customer Experience. The Impact You Will Make Build visibility into and establish monitoring for the health and performance of Wonder’s Supply Chain network and Inventory Positions Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels Manage and ensure all daily ordering, delivery, and receipt of product to Wonder Restaurants Lead and and effectively resolve of all Inventory issues by working directly with Restaurant General Managers, Suppliers, and Product/Engineering Teams Monitor and support resolution of all Transportation issues that may arise through day-to-day operations Deliver industry leading results in four core areas: Service Levels, Instock, Waste, and Supplier Performance Initiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influence Develop strong, mutually beneficial, high performance partnerships with all Vendors to ensure best-in-class Customer Experience Provide input to Operations Product in the design and development of key Supply Chain systems and technology platforms Cultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimization What You Bring to the Table The ideal candidate will have significant experience in Supply Chain Operations within the DTC/eCommerce or Fresh/Food Industry. The ideal candidate has demonstrated success in both analytically intensive as well as operationally heavy roles. Success in this role requires the ability to pull, manipulate, and analyze large quantities of data as well as the willingness to work tactically to address urgent and strategic on-the-ground issues. 4+ years in Supply Chain Operations, Procurement, Demand Planning, and/or Vendor Management 2+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience 2+ Experience defining program requirements and using data and metrics to determine improvements Knowledge of Advanced SQL and Advanced Excel; working knowledge of R or Python is not required but is a plus Bachelors degree, preferably in a quantitatively rigorous course of study (not required though high mathematical aptitude is crucial to succeed in the interview process) Got These? Even Better You craft positive approaches with the pursuit of excellence for our people and customers in mind You solve problems and make decisions informed by data, insights, and good judgement You gain trust through open dialogue, embracing change, and actively seeking feedback As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our working hours are aligned with the needs of our direct internal clients—the field locations—and we are expected to provide support when business demands require it. This includes weekend and holiday coverage #LI-Hybrid New Jersey: $128,000 Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Join Our Team At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.

Manage priority partner accounts to drive retention and revenue growth through strategic planning and data-driven insights. | 4-6 years account management experience, Bachelor's degree, strong CRM skills, excellent communication, and travel availability. | About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. About The Opportunity As a Senior Account Manager in the SMB Merchant Network, you'll oversee a portfolio of priority and top-performing restaurant partners. You will be responsible for building strong relationships with these accounts, conducting business reviews to optimize their Grubhub account, boosting conversion and reducing churn. The Impact You Will Make Develop and execute strategic account plans, leveraging a deep understanding of our solutions to drive retention and revenue growth. Serve as the primary point of contact and an internal advocate for your portfolio of strategic accounts, ensuring their needs are prioritized. Be available for emergencies on your priority accounts, or provide an alternative contact who can be reached at all times. Proactively identify and execute opportunities for upsell, cross-sell, and expansion, while also managing the renewal of all partner agreements. Collaborate closely with cross-functional teams—including Sales, Marketing, and Product—to deliver tailored solutions and address complex challenges. Serve as a trusted advisor by providing data-driven insights and strategic guidance to help partners navigate the market and optimize their performance. What You Bring to the Table Bachelor’s Degree or equivalent years of experience and High School degree/GED 4-6 years of account management or enterprise account management experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. Ability and desire to do whatever it takes to find solutions for merchants. Strong verbal and written communication skills. Strong organizational and time management skills. Confident making outbound dials on the phone. Willingness/ability to travel and speak to restaurants in person. Proven track record of success in meeting and exceeding goals. Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below. State: $88,000 - $110,000 ($110,000 - $137,500 OTE range) Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Join Our Team At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.