Grow Therapy

Own and design data security infrastructure focusing on automated classification, tagging, and protection of sensitive data. | Hands-on infrastructure engineer experienced in data classification, masking, encryption systems, system design, risk prioritization, and technical communication. | Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. The Opportunity We're looking for a Senior Security Engineer to own the data security infrastructure at Grow Therapy, the systems that determine how sensitive data is classified, protected, and safely governed across the company. Our customers trust us with some of the most sensitive data there is, and it's our responsibility to honor that trust by treating it with the highest standards of security. You'll be the hands-on technical owner of the infrastructure that makes that possible and the person who makes protecting that data the easy, default path for the rest of the company. Reporting into the Head of Security and partnering closely with Data, Engineering, and our Detection & Response team, this is a role that requires both building and strategizing: you'll ship the pipelines and services yourself and define what great data security looks like a year out, then make it real. Security sits within Grow's Internal Foundations pillar — the team building company-wide infrastructure to support safe AI adoptio, so you'll be architecting the data-protection foundation that every other team, and every AI tool, builds on top of. What You'll Be Doing Define what data security looks like a year from now — then build it. Own a clear, opinionated vision for Grow's data security infrastructure: where the biggest risks are, what "secure by default" means for sensitive data, and the roadmap to get there. Make data classification executable. Build the automated classification and tagging pipelines that scan our production data models, infer sensitivity, and propagate those tags through data lineage — aligning with our Data Classification Policy so that every downstream system can act on classification automatically rather than guess. Control how data is used internally. Build field-level dynamic masking, tokenization, and redaction — driven by classification tags — so that sensitive data is exposed only when there's a genuine need, and access is scoped, justified, and logged. Make masked-by-default the path of least resistance for the tools teams build on top of our data. Secure the data path into AI tooling. We’re an AI forward organization. You'll own the security of the data connectors and pipelines feeding AI tools - including authentication, authorization, observability. Your role will be to ensure Grow can take advantage of new AI technologies safely and appropriately. Build fast, safe, and scalable encryption pipelines. Design and ship the encryption infrastructure that protects our most sensitive data end to end — application-layer and field-level encryption, envelope encryption, key management — engineered to be fast and scalable enough that teams reach for it by default rather than around it. You'll Be a Good Fit If You're a hands-on data infrastructure engineer. You're comfortable writing production code, designing data pipelines and services, and doing system design reviews — and you've built security or data infrastructure that real teams depend on. You've worked deep in the data-security stack. You've built meaningfully across some combination of data classification, masking/tokenization, encryption and key management, and secure data access, and you can connect into a coherent system. You can set direction and then execute on it. You're energized by a blank canvas: you can define what success looks like a year out, prioritize ruthlessly toward it, and inspire partner teams to support you in this goal. You think in terms of risk reduction, not checkboxes. You instinctively reach for the highest-leverage control on the largest surface, and you'd rather make the secure path the default. You're a clear, compelling communicator. You can explain data-security tradeoffs and risk to non-technical audiences — including executives and clinical stakeholders — with precision, empathy, and confidence. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: Hybrid Commitment: $182,000- $250,000 USD Annually Fully Remote Commitment: $152,000–$208,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Enhance internal developer ecosystem and improve software delivery for mental health tech. | Over 10 years experience with Kubernetes operations and cloud infrastructure automation. | A leading mental health tech firm is hiring a Staff Engineer to enhance their internal developer ecosystem. This role is pivotal for shaping software delivery and improving access to mental healthcare across the U.S. The ideal candidate has over 10 years of experience, specializing in Kubernetes operations and cloud infrastructure automation. This position offers a competitive salary along with comprehensive health benefits and flexible work arrangements. #J-18808-Ljbffr

Develop and maintain full-stack features for a mental healthcare platform, including backend services and frontend applications. | 4+ years experience, full-stack fluency with backend (preferably Python) and frontend (React/TypeScript), impact-oriented, adaptable, and team player. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role We’re hiring a full-stack Software Engineer to help us build the next generation mental healthcare platform. You’ll join a mission-driven team where engineering decisions are tightly aligned with business outcomes, and our broader goal of making affordable mental health care more accessible across the United States. This role is full-stack by design: you’ll work across our backend services (Python/Flask) and frontend applications (React/TypeScript). We expect applicants to be equally comfortable improving our frontend client portal experience or writing an API spec to support a mobile app feature. Our Client Engagement team’s mission is to make Grow the trusted place clients turn to for their mental health needs, offering personalized support and tools in the moments that matter most. What You'll Work On You’ll help us deliver against key roadmap priorities, including: • Build Strong Foundations: Ensure the core intersession experience is available to all clients on both mobile app & web, is reliable, and intuitive. • Deliver Personalized Recommendations: Create an intelligent recommendation engine that leverages data we have on to surface the most relevant tools and resources. • Provide High-Value Between-Session Tools: Offer meaningful tools that extend care beyond sessions and help clients apply therapy in daily life. Who You Are • 4+ years of professional experience – You’ve contributed meaningfully to production systems and are comfortable owning development tasks with guidance. • Full-stack fluency – You’re comfortable building end-to-end features, from backend services and APIs to polished, user-facing interfaces. • Technical proficiency – You have experience with at least one backend language (preferably Python) and modern JavaScript frameworks (React preferred). • Impact-oriented – You prioritize outcomes over output and think deeply about the business and user value behind your work. • Adaptable – You thrive in evolving environments and can stay productive even when requirements shift. • Team player – You collaborate well, communicate with empathy, and enjoy mentoring and learning from others. Bonus Points • You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems. • You have collaborated with iOS and/or Android engineering teams to develop both the backend and/or frontend components required for a mobile application. • You have taken products from the initial 0-to-1 stage through to successful scaling post-launch. Why This Role Is Exciting Join us at the Care Connections group and be at the forefront of revolutionizing mental health care. As part of our team, you'll play a pivotal role in transforming therapy from isolated appointments into a continuous care journey, leveraging cutting-edge technology to bridge the gaps between therapy sessions. Be a part of a dynamic team that values collaboration, innovation, and operational excellence, in service of our mission. Let's create a future where continuous support is at the heart of mental wellness. Role Details: • Employment Type: Full-Time, Exempt • Base Compensation: The base compensation range for this position is Hybrid Commitment: $200,000–$250,000 USD Annually Fully Remote Commitment: $167,000–$210,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday ) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth. • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, , to assist in the initial screening of resumes . This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. I mportantly, no hiring decisions are made by the AI tool . All decisions about which candidates move forward are made by our human recruiting team after independent review. More information about Gem’s approach to compliance with and can be found on the Gem compliance website. We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at View email address on grabjobs.co If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Build and maintain quality assurance systems for insurance operations by auditing workflows, validating processes, documenting findings, developing QA frameworks, and supporting cleanup projects. | 2+ years QA or auditing experience in healthcare credentialing, strong understanding of provider onboarding and payor operations, excellent documentation skills, and preferably Lean Six Sigma certification. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We’re looking for an experienced Quality Operations Associate for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. This role is designed to support Grow Therapy’s Credentialing and Insurance Operations functions by building robust quality assurance processes, auditing workflows, and ensuring operational compliance. The Operations Associate - Quality will help prevent errors, improve workflows, and ensure scalability as our operations expand. Eventually, you will serve as our go-to person for everything quality operations for the credentialing special projects team In this role, you will primarily be responsible for building and maintaining systems for quality analysis for our insurance operations infrastructure. This will involve researching, planning, and scoping out various insurance operations processes, implementing processes that enable us to be proactive with issue resolution, and building out metrics to help track the success of our operations. This will require great communication skills as well as an eye for detail and organization in order to manage the process from start to finish. What You’ll Be Doing: • Audit workflows systematically: Conduct detailed audits of credentialing, enrollment, and special projects to ensure compliance and efficiency. • Perform pre-launch QA: Validate new processes and automations before launch, ensuring compliance with regulatory and business requirements. • Document findings and track remediation: Create structured reports, recommend solutions, and monitor implementation progress to ensure accountability. • Develop and maintain QA frameworks: Build standardized methodologies, audit templates, and KPIs to measure and improve quality. • Analyze historical processes: Identify recurring inefficiencies and propose systemic solutions to prevent future rework. • Support cleanup projects: Partner with cross-functional teams to remediate legacy process issues and align with payor expectations. • Apply structured methodologies: Use Lean Six Sigma or equivalent approaches to drive process improvements that scale effectively. You’ll Be a Good Fit If: • 2+ years of QA, auditing, or operations analysis experience in healthcare, ideally within credentialing and enrollment. • Strong understanding of healthcare provider onboarding, credentialing, and payor operations. • Keen attention to detail and ability to identify downstream impacts of process changes. • Excellent documentation and written communication skills. • Experience applying structured process improvement methodologies (Lean Six Sigma certification preferred). • Technical aptitude with tools like HubSpot, Jira, or Workato. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $90,844 - $117,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth. • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lead content and conversation design strategy for AI-enabled mental health experiences, mentor peers, and ensure clarity, inclusivity, and trust in AI interactions. | 8-10+ years in content design or UX writing with AI or healthtech experience, portfolio with AI/conversational design samples, strong collaboration, and inclusive design knowledge. | Position Overview We're seeking a Staff Content & Conversational Designer, AI to define how language, interaction, and trust shape the future of mental health technology. This is a staff-level role for a content designer ready to establish frameworks, mentor peers, and ensure AI-powered experiences are clear, inclusive, and clinically trustworthy. You'll design at the intersection of UX writing, AI conversation design, and product strategy - helping us responsibly harness generative AI to improve access to care, reduce friction, and enhance engagement for millions of patients and providers. What You'll Do • Drive content and conversation design strategy for AI-enabled experiences, ensuring clarity, accessibility, and safety • Partner with Product, Design, Engineering, and Clinical teams to design natural, human-centered AI interactions that balance empathy, trust, and efficiency • Lead prompt design, testing, and iteration to guide model behavior and ensure responsible, high-quality AI outputs alongside clinical experts • Write and refine content across key touchpoints, including conversational flows, onboarding, and care navigation • Shape and evolve content systems, style guidelines, and reusable frameworks to scale consistent experiences across the platform • Audit existing content for inclusivity, clarity, and tone, ensuring outputs align with Grow Therapy's mission and voice • Mentor other designers, champion inclusive practices, and influence design culture across the organization • Align content design strategy with both business goals and clinical outcomes, showing measurable impact on engagement and trust What We're Looking For • 8-10+ years of experience in content design, UX writing, or conversation design, with a portfolio demonstrating impact across both content systems and AI/conversation design • Proven expertise in UX writing, content strategy, and systems thinking, ideally with experience in AI or healthtech products • Experience designing conversational interfaces or AI-powered experiences (chatbots, LLM-based products, or virtual assistants) • Superior communication and storytelling skills, with sensitivity to tone, inclusivity, and the mental health context • Familiarity with prompt engineering, model training, or AI-generated content quality standards • Track record of collaborating cross-functionally and leading high-impact initiatives in ambiguous, fast-paced environments • In-house product experience required; healthtech or consumer-facing product experience preferred Requirements • Bachelor's degree or equivalent practical experience • Portfolio required, showcasing both strategic content work and conversational/AI design samples • Excellent collaboration and mentorship skills • Strong understanding of accessibility and inclusive design principles Compensation The base salary range for this role is $200,000-$250,000. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.

Own and drive the product roadmap for a claims engine team to build a scalable, intelligent healthcare claims platform including automation and AI/ML features. | 5+ years product management with 2+ years in healthcare product management, technical expertise including SQL, strong prioritization, user empathy, and collaboration skills. | About the role: If you or a loved one has ever tried to find an in-network therapist, you may know how difficult it can be—not only to find the right fit, but also to navigate the complexities of health insurance coverage. We are hiring a member of our product team to design a game-changing billing system that redefines the insurance claims process at Grow. This is an opportunity to build technology that modernizes the therapy experience alongside a stellar engineering team. As part of this role you will: • Own the product roadmap and strategy for our Claims Engine Team. Our goal is to build the most intelligent, scalable, and efficient claims platform in mental healthcare. This includes claims submission and reconciliation tooling, automations, APIs, and related data models. • Build an industry-leading, bespoke revenue cycle system—from health insurance claims submission to claim adjudication and reconciliation. • Identify opportunities to leverage AI/ML for intelligent collections at scale. • Analyze gaps in the claims lifecycle infrastructure, address data inaccuracies and inefficiencies, and proactively uncover opportunities to improve collections efficiency. • Collaborate closely with engineering, revenue cycle, and other product teams to ensure revenue cycle goals are met. • Set best practices and shape the culture of product at Grow, playing a key role in scaling our product organization. • **Salary: $160,000 - $215,000 Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.*** Requirements • Product Experience: 5+ years of product management experience, including at least 2 years in healthcare product management. Experience with healthcare billing is a plus, but not required. • AI/ML Intuition: Experience with AI/ML is a plus, but not required. • Ruthless Prioritization: Ability to synthesize data, experiments, and strategic priorities to consistently prioritize the highest-impact features and the most effective path forward. • Technical Expertise: Skilled in systems-level thinking, SQL, and understanding the data model implications of new features. • User Empathy: Passionate about engaging with internal users, understanding their unique challenges, and using those insights to build products from first principles. • Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same. • Team Player: Naturally collaborative, thriving on camaraderie and shared success, and earning trust as a dependable partner and source of encouragement. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.