Grow Therapy

Manage and monitor credentialing processes for payors, ensure timely submissions, and maintain data accuracy. | Experience in provider enrollment, knowledge of credentialing terminology and resources, strong communication skills, and ability to manage multiple projects. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About The Role We’re looking for an experienced Provider Enrollment Specialist who is passionate about improving the landscape for mental healthcare. In this role, you’ll own the credentialing processes for 10-20 of our payors, so you’ll play a key role in getting our providers in-network with some of the country’s largest health plans. Responsibilities include: Ensuring our providers are credentialed in a timely manner by monitoring and maintaining the end-to-end submission process for 10-20 of our payors. Monitor our submission processes to make sure that all applications are submitted within SLA. Understand our submission protocols and update them as needed. Manage Virtual Assistants/BPO throughout this process. Monitor the follow up process applications, and communicate with the payors directly to ensure that applications are staying on-track. Conduct regular reviews to validate the accuracy of our internal credentialing data against the payor’s data to ensure our credentialing data serves as a source of truth across the organization. Maintain documentation for each process to ensure smooth operations. Work with the Revenue Cycle Management team on any Credentialing related claim denials. Assist in building out new payor operations as we onboard new payors. Create the Submission Protocol for new payors so that applications can be submitted in a standardized format. Work with the payor to understand the best way to follow up on applications, and document the process accordingly. Determine the best way to regularly review the accuracy of internal credentialing data whether it be requesting a report from the payor or checking a portal. Provide a synthesis of each payor’s credentialing operations to the Manager, Provider Enrollment on an as needed based off the data you’re monitoring in our credentialing system Manage special projects as needed You’d be a great fit if... You’re a behavioral health enrollment expert. You’ve communicated with payors directly in the past, and you meet the following requirements: Certified Provider Credentialing Specialist (CPCS) with at least two years of experience in Provider Enrollment OR at least four years of experience in Provider Enrollment Strong familiarity with credentialing processes, terminology and primary source verification resources; these include: CAQH, NPDB, PECOS, State Licensing, Accreditation and Certification agencies You’re great at problem perception and escalating when you need help. You know when you need to loop someone in because you’re not getting what you need or something seems off. You have excellent communication skills. You have the ability to be persuasive and credible with a wide variety of audiences both internal and external. You know how to hold people accountable. You drive clarity on what’s needed to get something done, and you ensure deadlines are met. You’re tech savvy. You’ve efficiently learned new software in the past, and you’re willing to learn HubSpot, Verifiable, Slack, and Excel if you don’t know how to use them already. You’re comfortable with a face-paced, high growth environment. Role Details: Employment Type: Full Time, Non-Exempt Base Compensation: The base compensation range for this position is $26.44 - $29.81 USD Hourly The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Build and maintain design systems, develop scalable UI frameworks, and collaborate with designers and engineers to create high-quality user experiences. | 5+ years of frontend or UX engineering experience, proficiency in modern JavaScript/TypeScript, React, and CSS, and experience in building design systems or reusable UI components. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We’re looking for a Design Engineer to build design systems, motion and interaction patterns that power consumer-grade product experiences at scale. This role sits at the intersection of design and engineering and is responsible for translating our design vision into scalable, high-quality components and tooling that accelerate product development across the organization. You will partner closely with designers and product teams to craft polished, consistent, and accessible experiences and with engineers to ensure these patterns are implemented with technical excellence. You’ll contribute both to design system architecture and hands-on implementation, building the foundations that enable every team to ship beautiful, consistent UI without regressions or re-invention. This is a foundational role for building a world-class product surface and elevating our craft as we scale. What You’ll Be Doing: Design, build, and maintain our core design system, including components, tokens, interaction patterns, and documentation. Develop scalable UI frameworks that empower engineers to ship consistent, consumer-grade experiences quickly. Partner directly with product designers to translate UI/UX patterns into reusable, production-ready components. Prototype and experiment rapidly, validating concepts before they become part of the system. Lead frontend best practices across accessibility, performance, animation, layout, and responsiveness. Improve UI consistency and reduce regressions through systematic design, strong abstraction, and thoughtful tooling. Collaborate with engineering teams to integrate design system components into workflows and codebases. Create documentation, guidelines, and governance processes that help teams adopt and extend the system effectively. Raise the overall quality bar for visual polish, interaction fidelity, and frontend craft across the company. You’ll Be a Good Fit If: 5+ years of frontend or UX engineering experience, ideally in consumer or product-focused companies. Strong ability to build scalable component libraries, design systems, or reusable UI frameworks. Excellent sense of visual and interaction design, with an eye for spacing, typography, motion, polish, and details. Fluency in modern JavaScript/TypeScript, Next, React, CSS systems, and component architecture. Experience collaborating closely with designers throughout the entire product development process. Ability to prototype quickly and translate ambiguous ideas into tangible interfaces. Deep understanding of accessibility (WCAG) and web performance considerations. A systems mindset seeing patterns, simplifying complexity, and designing for long-term reuse. Strong communication skills and ability to influence product direction and UI standards. A passion for building delightful, consumer-grade user experiences. Founder’s mindset - ownership, speed, scrappiness, resilience, bias toward action. Why This Role Matters: As we scale our product and engineering organization, the need for consistent, high-quality UI becomes critical. A dedicated Design Engineer ensures we can continue to ship beautiful, intuitive experiences, while giving every team the tools and frameworks they need to move faster without compromising quality. This role will be foundational in shaping our product’s visual identity, strengthening our design-engineering partnership, and building a consumer-grade experience that sets the industry standard. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: Hybrid Commitment: $182,000–$250,000 USD USD Annually Fully Remote Commitment: $152,000–$208,000 USD Annually Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Lead data-driven initiatives to optimize user onboarding, retention, and product features, and develop AI strategies. | 8+ years in a quantitative role with experience in analytics, experimentation, modeling, SQL, and Python, and a proven track record in product or growth decisions. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: Grow Therapy is seeking a Staff Data Scientist to deepen our understanding of our users and unlock the next era of our growth trajectory. In this role, you will lead cross-functional, data-driven initiatives and drive insights that get more people successfully onboarded and retained in online therapy, shape how we build our mobile app and digital experiences, and lead the charge on how AI is used alongside therapy. You will also develop and own marketing and attribution models that help us reach patients more effectively and empower our providers’ success. Your work will shape product strategy, experimentation, and long-term investment decisions across the company. What You’ll Be Doing: Lead experimentation and metric development to understand user behavior, optimize onboarding and retention, and guide product direction across web and mobile experiences. Build predictive, attribution, and behavioral models that inform marketing strategy, therapist-matching workflows, and future AI-powered features. Partner closely with Product, Engineering, Design, and Operations to identify opportunities, quantify impact, and drive roadmap decisions with clear, actionable insights. Develop dashboards, analytical frameworks, and self-serve tools that scale data access and empower teams to answer their own product questions. Shape Grow Therapy’s AI strategy by designing evaluation frameworks, running model-level experiments, and identifying where AI can improve the patient and provider experience. You’ll Be a Good Fit If: 8+ years of experience in a quantitative role applying analytics, experimentation, and modeling in a product-focused environment, including leading high-impact, cross-functional data science or analytics initiatives. Fluent in SQL and Python, with deep experience designing A/B tests, building models, and setting a high bar for translating complex data into clear recommendations for stakeholders at all levels. Proven experience owning and driving product or growth decisions through deep user understanding, funnel analytics, or marketplace dynamics, and doing so through influence as well as hands-on work. Comfort navigating ambiguity and working cross-functionally in fast-moving environments where data science directly influences strategy, and aligning multiple teams around shared metrics and insights. Excited about improving access to mental health care and motivated by building AI-enhanced experiences that support therapists and patients. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: Hybrid Commitment: $200,000–$250,000 USD USD Annually Fully Remote Commitment: $182,000–$228,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department off-sites). Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Lead experimentation, build predictive models, and inform product strategy through data insights. | 5+ years in a quantitative role, fluency in SQL and Python, experience with A/B testing and modeling, and ability to influence product decisions. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: Grow Therapy is seeking a Senior/Staff Data Scientist to deepen our understanding of our users and unlock the next era of our growth trajectory. In this role, you will drive insights that get more people successfully onboarded and retained in online therapy, shape how we build our mobile app and digital experiences, and lead the charge on how AI is used alongside therapy. You will also develop marketing and attribution models that help us reach patients more effectively and empower our providers’ success. Your work will directly influence product strategy, experimentation, and long-term investment decisions across the company. What You’ll Be Doing: Lead experimentation and metric development to understand user behavior, optimize onboarding and retention, and guide product direction across web and mobile experiences. Build predictive, attribution, and behavioral models that inform marketing strategy, therapist-matching workflows, and future AI-powered features. Partner closely with Product, Engineering, Design, and Operations to identify opportunities, quantify impact, and drive roadmap decisions with clear, actionable insights. Develop dashboards, analytical frameworks, and self-serve tools that scale data access and empower teams to answer their own product questions. Shape Grow Therapy’s AI strategy by designing evaluation frameworks, running model-level experiments, and identifying where AI can improve the patient and provider experience. You’ll Be a Good Fit If: 5+ years of experience in a quantitative role applying analytics, experimentation, and modeling in a product-focused environment. Fluent in SQL and Python, with experience designing A/B tests, building models, and translating complex data into clear recommendations. Experience driving product or growth decisions through deep user understanding, funnel analytics, or marketplace dynamics. Comfort navigating ambiguity and working cross-functionally in fast-moving environments where data science directly influences strategy. Excited about improving access to mental health care and motivated by building AI-enhanced experiences that support therapists and patients. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is Hybrid Commitment: $182,000–$228,000 USD USD Annually Fully Remote Commitment: $152,000–$190,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department off-sites). Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Design and evolve scalable, reliable backend systems supporting high availability and performance. | 6+ years of backend engineering experience, strong expertise in backend languages (preferably Python), and experience with distributed systems. | The Opportunity: As a Software Engineer in our Lives Covered Organization (Billing/Claims Engine) at Grow Therapy, you’ll play a key role in evolving one of our foundational billing systems critical to the success of our business model. Billing Platform: This team owns the backbone of our financial infrastructure — building scalable, intelligent, and transparent billing experiences that enable our business to grow with confidence. Claims Engine: This team's focus is to power our revenue cycle by building the most intelligent, scalable, and efficient claims engine in mental healthcare. What You'll Be Doing: You’ll join a remote-friendly team of engineers, reporting to a dedicated engineering manager, and contribute to high-impact roadmap priorities. Your responsibilities will include: • Design and evolve scalable, reliable backend systems that support high availability and performance across critical product workflows. • Write high-quality, maintainable code in production systems, balancing speed and rigor to deliver impact in a fast-paced environment. • Conduct thoughtful code reviews and technical mentorship, raising the bar for engineering excellence across the team and beyond. • Drive architectural decisions and lead cross-team technical initiatives, partnering closely with product, infra, and leadership to shape the long-term tech strategy. • Proactively identify and resolve system reliability risks, owning uptime, observability, and performance as first-class engineering concerns. You'll Be a Good Fit if: • 6+ years of backend engineering experience - You’ve led development of production systems end-to-end and can drive projects with minimal oversight. • Systems thinker - You design for performance, reliability, and maintainability, and know how to evolve complex systems without losing stability. • Technical depth - You bring strong expertise in backend languages (Python preferred), data modeling, and service architecture in distributed environments. • Execution-oriented - You know how to scope, build, and ship impactful solutions, balancing speed with technical rigor. • Comfort with ambiguity - You thrive in dynamic environments and are skilled at turning loosely defined problems into clear technical direction. Bonus Points: • Experience with Billing, Revenue Cycle Management, and/or Health Insurance Systems • Python Experience • Interesting side projects! Engineering Team Principles: • You own what you build. You will feel ownership of the code you write, articulate the importance of the feature, and follow up to ensure it's successful. • We build solutions for our providers and clients. We write code to solve user problems, not just for the sake of solving technical problems. • You are not part of the tech team, but rather part of the team itself! Grow is a tech-enabled business and not a pure software business, so understanding how the business works is integral to your job. Role Details: • Employment Type: Full-Time, Exempt • Base Compensation: The base compensation range for this position is Hybrid Commitment: $149,000–$250,000 USD Annually Fully Remote Commitment: $124,000–$189,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Design and evolve scalable, reliable backend systems, write high-quality code, conduct code reviews, drive architectural decisions, and ensure system reliability. | 6+ years of backend engineering experience, expertise in backend languages (preferably Python), data modeling, and service architecture in distributed environments, with the ability to lead projects independently. | The Opportunity: As a Software Engineer in our Lives Covered Organization (Billing/Claims Engine) at Grow Therapy, you’ll play a key role in evolving one of our foundational billing systems critical to the success of our business model. Billing Platform: This team owns the backbone of our financial infrastructure — building scalable, intelligent, and transparent billing experiences that enable our business to grow with confidence. Claims Engine: This team's focus is to power our revenue cycle by building the most intelligent, scalable, and efficient claims engine in mental healthcare. What You'll Be Doing: You’ll join a remote-friendly team of engineers, reporting to a dedicated engineering manager, and contribute to high-impact roadmap priorities. Your responsibilities will include: • Design and evolve scalable, reliable backend systems that support high availability and performance across critical product workflows. • Write high-quality, maintainable code in production systems, balancing speed and rigor to deliver impact in a fast-paced environment. • Conduct thoughtful code reviews and technical mentorship, raising the bar for engineering excellence across the team and beyond. • Drive architectural decisions and lead cross-team technical initiatives, partnering closely with product, infra, and leadership to shape the long-term tech strategy. • Proactively identify and resolve system reliability risks, owning uptime, observability, and performance as first-class engineering concerns. You'll Be a Good Fit if: • 6+ years of backend engineering experience - You’ve led development of production systems end-to-end and can drive projects with minimal oversight. • Systems thinker - You design for performance, reliability, and maintainability, and know how to evolve complex systems without losing stability. • Technical depth - You bring strong expertise in backend languages (Python preferred), data modeling, and service architecture in distributed environments. • Execution-oriented - You know how to scope, build, and ship impactful solutions, balancing speed with technical rigor. • Comfort with ambiguity - You thrive in dynamic environments and are skilled at turning loosely defined problems into clear technical direction. Bonus Points: • Experience with Billing, Revenue Cycle Management, and/or Health Insurance Systems • Python Experience • Interesting side projects! Engineering Team Principles: • You own what you build. You will feel ownership of the code you write, articulate the importance of the feature, and follow up to ensure it's successful. • We build solutions for our providers and clients. We write code to solve user problems, not just for the sake of solving technical problems. • You are not part of the tech team, but rather part of the team itself! Grow is a tech-enabled business and not a pure software business, so understanding how the business works is integral to your job. Role Details: • Employment Type: Full-Time, Exempt • Base Compensation: The base compensation range for this position is Hybrid Commitment: $200,000–$250,000 USD Annually Fully Remote Commitment: $167,000–$210,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Build and maintain quality assurance systems for insurance operations by auditing workflows, validating processes, documenting findings, developing QA frameworks, and supporting cleanup projects. | 2+ years QA or auditing experience in healthcare credentialing, strong understanding of provider onboarding and payor operations, excellent documentation skills, and preferably Lean Six Sigma certification. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We’re looking for an experienced Quality Operations Associate for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. This role is designed to support Grow Therapy’s Credentialing and Insurance Operations functions by building robust quality assurance processes, auditing workflows, and ensuring operational compliance. The Operations Associate - Quality will help prevent errors, improve workflows, and ensure scalability as our operations expand. Eventually, you will serve as our go-to person for everything quality operations for the credentialing special projects team In this role, you will primarily be responsible for building and maintaining systems for quality analysis for our insurance operations infrastructure. This will involve researching, planning, and scoping out various insurance operations processes, implementing processes that enable us to be proactive with issue resolution, and building out metrics to help track the success of our operations. This will require great communication skills as well as an eye for detail and organization in order to manage the process from start to finish. What You’ll Be Doing: • Audit workflows systematically: Conduct detailed audits of credentialing, enrollment, and special projects to ensure compliance and efficiency. • Perform pre-launch QA: Validate new processes and automations before launch, ensuring compliance with regulatory and business requirements. • Document findings and track remediation: Create structured reports, recommend solutions, and monitor implementation progress to ensure accountability. • Develop and maintain QA frameworks: Build standardized methodologies, audit templates, and KPIs to measure and improve quality. • Analyze historical processes: Identify recurring inefficiencies and propose systemic solutions to prevent future rework. • Support cleanup projects: Partner with cross-functional teams to remediate legacy process issues and align with payor expectations. • Apply structured methodologies: Use Lean Six Sigma or equivalent approaches to drive process improvements that scale effectively. You’ll Be a Good Fit If: • 2+ years of QA, auditing, or operations analysis experience in healthcare, ideally within credentialing and enrollment. • Strong understanding of healthcare provider onboarding, credentialing, and payor operations. • Keen attention to detail and ability to identify downstream impacts of process changes. • Excellent documentation and written communication skills. • Experience applying structured process improvement methodologies (Lean Six Sigma certification preferred). • Technical aptitude with tools like HubSpot, Jira, or Workato. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $90,844 - $117,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth. • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lead content and conversation design strategy for AI-enabled mental health experiences, mentor peers, and ensure clarity, inclusivity, and trust in AI interactions. | 8-10+ years in content design or UX writing with AI or healthtech experience, portfolio with AI/conversational design samples, strong collaboration, and inclusive design knowledge. | Position Overview We're seeking a Staff Content & Conversational Designer, AI to define how language, interaction, and trust shape the future of mental health technology. This is a staff-level role for a content designer ready to establish frameworks, mentor peers, and ensure AI-powered experiences are clear, inclusive, and clinically trustworthy. You'll design at the intersection of UX writing, AI conversation design, and product strategy - helping us responsibly harness generative AI to improve access to care, reduce friction, and enhance engagement for millions of patients and providers. What You'll Do • Drive content and conversation design strategy for AI-enabled experiences, ensuring clarity, accessibility, and safety • Partner with Product, Design, Engineering, and Clinical teams to design natural, human-centered AI interactions that balance empathy, trust, and efficiency • Lead prompt design, testing, and iteration to guide model behavior and ensure responsible, high-quality AI outputs alongside clinical experts • Write and refine content across key touchpoints, including conversational flows, onboarding, and care navigation • Shape and evolve content systems, style guidelines, and reusable frameworks to scale consistent experiences across the platform • Audit existing content for inclusivity, clarity, and tone, ensuring outputs align with Grow Therapy's mission and voice • Mentor other designers, champion inclusive practices, and influence design culture across the organization • Align content design strategy with both business goals and clinical outcomes, showing measurable impact on engagement and trust What We're Looking For • 8-10+ years of experience in content design, UX writing, or conversation design, with a portfolio demonstrating impact across both content systems and AI/conversation design • Proven expertise in UX writing, content strategy, and systems thinking, ideally with experience in AI or healthtech products • Experience designing conversational interfaces or AI-powered experiences (chatbots, LLM-based products, or virtual assistants) • Superior communication and storytelling skills, with sensitivity to tone, inclusivity, and the mental health context • Familiarity with prompt engineering, model training, or AI-generated content quality standards • Track record of collaborating cross-functionally and leading high-impact initiatives in ambiguous, fast-paced environments • In-house product experience required; healthtech or consumer-facing product experience preferred Requirements • Bachelor's degree or equivalent practical experience • Portfolio required, showcasing both strategic content work and conversational/AI design samples • Excellent collaboration and mentorship skills • Strong understanding of accessibility and inclusive design principles Compensation The base salary range for this role is $200,000-$250,000. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.

Own and drive the product roadmap for a claims engine team to build a scalable, intelligent healthcare claims platform including automation and AI/ML features. | 5+ years product management with 2+ years in healthcare product management, technical expertise including SQL, strong prioritization, user empathy, and collaboration skills. | About the role: If you or a loved one has ever tried to find an in-network therapist, you may know how difficult it can be—not only to find the right fit, but also to navigate the complexities of health insurance coverage. We are hiring a member of our product team to design a game-changing billing system that redefines the insurance claims process at Grow. This is an opportunity to build technology that modernizes the therapy experience alongside a stellar engineering team. As part of this role you will: • Own the product roadmap and strategy for our Claims Engine Team. Our goal is to build the most intelligent, scalable, and efficient claims platform in mental healthcare. This includes claims submission and reconciliation tooling, automations, APIs, and related data models. • Build an industry-leading, bespoke revenue cycle system—from health insurance claims submission to claim adjudication and reconciliation. • Identify opportunities to leverage AI/ML for intelligent collections at scale. • Analyze gaps in the claims lifecycle infrastructure, address data inaccuracies and inefficiencies, and proactively uncover opportunities to improve collections efficiency. • Collaborate closely with engineering, revenue cycle, and other product teams to ensure revenue cycle goals are met. • Set best practices and shape the culture of product at Grow, playing a key role in scaling our product organization. • **Salary: $160,000 - $215,000 Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.*** Requirements • Product Experience: 5+ years of product management experience, including at least 2 years in healthcare product management. Experience with healthcare billing is a plus, but not required. • AI/ML Intuition: Experience with AI/ML is a plus, but not required. • Ruthless Prioritization: Ability to synthesize data, experiments, and strategic priorities to consistently prioritize the highest-impact features and the most effective path forward. • Technical Expertise: Skilled in systems-level thinking, SQL, and understanding the data model implications of new features. • User Empathy: Passionate about engaging with internal users, understanding their unique challenges, and using those insights to build products from first principles. • Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same. • Team Player: Naturally collaborative, thriving on camaraderie and shared success, and earning trust as a dependable partner and source of encouragement. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.

Develop and maintain full-stack features across backend Python/Flask services and frontend React/TypeScript applications to expand intake channels and scale infrastructure. | 2+ years experience with full-stack development including backend language (preferably Python) and modern JavaScript frameworks (React), with strong collaboration and adaptability skills. | About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role: We're hiring a full-stack Software Engineer to help expand our intake channels, scale critical infrastructure, and deliver impact across a rapidly growing network of partners. You'll join a mission-driven team where engineering decisions are tightly aligned with business outcomes, and our broader goal of making affordable mental health care more accessible across the United States. This role is full-stack by design: you'll work across our backend services (Python/Flask) and frontend applications (React/TypeScript). We expect applicants to be equally comfortable improving a frontend booking flow or shaping an API spec. What You'll Work On: You'll help us deliver against key roadmap priorities, including: • Strengthen and Maintain Referral Infrastructure - Maintain and improve existing referral pipelines to ensure continued success with high-value partners, while reducing friction and ensuring compliance. • Expand Access Through Scalable Integrations - Build infrastructure to support the next wave of strategic partnerships, including referral intake and ingestion, scheduling workflows, referral confirmation experiences, and data-sharing systems. • Support Growth Through Reliable Tooling - Equip partner, support, and marketing teams with robust systems to run experiments, troubleshoot issues, and drive incremental intake growth. • Advance Our Mission - Contribute to a platform that expands access to affordable mental healthcare by bridging connections between patients, providers, and care networks. Who You Are: • 2+ years of professional experience - You've contributed meaningfully to production systems and are comfortable owning development tasks with guidance. • Full-stack fluency - You're comfortable building end-to-end features, from backend services and APIs to polished, user-facing interfaces. • Technical proficiency - You have experience with at least one backend language (preferably Python) and modern JavaScript frameworks (React preferred). • Impact-oriented - You prioritize outcomes over output and think deeply about the business and user value behind your work. • Adaptable - You thrive in evolving environments and can stay productive even when requirements shift. • Team player - You collaborate well, communicate with empathy, and enjoy mentoring and learning from others. Bonus Points: • You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems. • Experience working on B2B integrations or APIs. • Experience working with healthcare data, Electronic Health Records (EHRs), or healthcare system integrations. Why This Role Is Exciting: You'll join a high-impact team focused on building core systems that power growth and improve patient access to care. With a strong culture of ownership and mentorship, your work will directly influence product direction and engineering architecture. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Zone 1 (NYC, SF, Seattle Metro Area) : $150,000-$167,000 USD Zone 2 (All other US locations): $142,000-$158,000 USD This role is open to remote candidates in the United States, however we have a strong preference for candidates who are based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and who can commit to an expectation of being in the office approximately three days per week. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits • The chance to drive impact within the mental healthcare landscape from day one • Comprehensive health insurance plans, including dental and vision • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to): • Flexible working hours • Flexible Time Off • Company-wide winter break • Mental health mornings (2 hours each week) • Wellness Stipend • In-office meals and snacks • Continuous learning opportunities • Competitive salary • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey is here. By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process. We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact recruiting@growtherapy.com.If you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please contactrecruiting@growtherapy.com. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.

Own the product roadmap and strategy for billing platforms, improve billing data models, and collaborate with engineering and revenue teams to meet goals. | 5+ years product management experience including 2+ years in healthcare billing product management, technical expertise, collaboration skills, user empathy, adaptability, and self-motivation. | About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the role: If you or a loved one has ever tried to find an in-network therapist, you may have already experienced how hard it is to find a therapist that's the right fit for you, let alone understand the costs associated with the appointment or figure out if you're covered by your insurance. We are hiring a member of our product team to create a game-changing payments experience that redefines how clients navigate finding and paying for therapy, and help everyone get access to affordable mental healthcare. This is an opportunity to build technology that brings the therapy experience into the 21st century with a stellar engineering team. As part of this role you will: Own the product roadmap and strategy for Billing related platforms. Analyze gaps in the existing billing model, address data inaccuracies and inefficiencies, and proactively uncover opportunities for system-level improvements. Drive scalability, reliability, accuracy and comprehensive improvements to our billing data models and platform. Work closely with engineering, revenue cycle, and other product teams to ensure that we are meeting our revenue cycle, payments experience and payor launch goals. Set best practices and culture for product at Grow: You'll play a huge role in deciding how we hire and recruit product managers in the future Salary: $160,000 - $210,000 Requirements Product Experience: 5+ years of product management experience, including 2+ years in healthcare billing product management. Prior experience as a platform product manager is a plus but not required. Technical Expertise: Skilled in managing complex technical product areas and addressing the use cases of other product and technical teams. Collaboration: Proven experience working effectively with other product and engineering teams as key stakeholders or end users. User Empathy: Passionate about engaging with internal and external users, understanding their unique challenges, and leveraging those insights to build products from first principles. Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same. Team Player: Naturally collaborative, you thrive on camaraderie and shared success, earning trust as a dependable partner and source of encouragement. Self Starter: Highly motivated to take ownership of your work and deliver exceptional results. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits The chance to drive impact within the mental healthcare landscape from day one Comprehensive health insurance plans, including dental and vision Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to): Flexible working hours Flexible Time Off Company-wide winter break Mental health mornings (2 hours each week) Wellness Stipend In-office meals and snacks Continuous learning opportunities Competitive salary The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey is here. By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process. We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact recruiting@growtherapy.com.If you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please contact recruiting@growtherapy.com. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.