Grow Therapy

Own the vision and delivery of foundational systems for patient acquisition and partnerships, leading cross-functional teams to build scalable, high-impact solutions. | Over 8 years of software engineering experience, 5+ years leading teams, with a focus on building high-quality backend systems, data-driven decision-making, and cross-functional leadership. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role: We are looking for a highly product-driven, execution-oriented leader to own the vision, strategy, and delivery of foundational systems that power new patient acquisition channels, support early complex partnerships, and enable experimentation in emerging markets. You'll lead a newly formed, nimble, and highly executive-aligned team where engineering work directly influences strategic direction and company-wide growth. This leader must bring clarity to ambiguity, operate with a founder's mindset, and build a scalable, high-performance team that can ship meaningful outcomes rapidly. Why This Role Matters: You'll join a high-impact, high-visibility team building the systems that unlock Grow's next wave of growth. You'll operate with meaningful ownership, move quickly, and see your work directly influence product direction, technical foundations, and patient access on a national scale. What You'll Do: • Collaborate and own the long-term product vision for new patient acquisition channels and complex partnerships. • Lead cross-functional programs across Product, Clinical, Legal, Ops, and Engineering to deliver scalable provider-facing systems. • Develop frameworks for execution, prioritization, and operational excellence. • Build scalable systems to lower the effort for onboarding new acquisition channels and partners. • Use data and insights to guide decisions, measure impact, and optimize performance. • Build and coach a high-performance team that excels in execution, communication, and problem-solving. • Create documentation, playbooks, and processes that enable consistency and efficiency across the provider lifecycle. • Advocate for Client needs through deep understanding of provider and client needs, pain points, and workflows. What You Bring: • 8+ years of professional software engineering experience with 5+ years leading teams. Experience building systems used by mental health or healthcare professionals is a plus. • Proven backend engineering experience leadership with focus on high quality experiences and user centric mindset. • Strong product sense with the ability to articulate vision and drive it to execution. • Demonstrated ability to deliver complex programs in ambiguous environments. • Highly data-driven decision-making approach. • Excellent communication and cross-functional leadership. • Experience building high-performance teams. • Founder's mindset: ownership, speed, scrappiness, problem-solving. • Established frameworks of force multiplication and leadership Role Details: • Employment Type: Full-Time, Exempt • Base Compensation: The base compensation range for this position is Hybrid Commitment: $217,000–$288,000 USD Annually This role can be hybrid (onsite from our San Francisco, Seattle or New York hub location three days per week: Tuesday, Wednesday, Thursday) and travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons") and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you're excited about this role but don't check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools:By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem's approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com talentops@growtherapy.com.I If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process. About the Company: Grow Therapy

Define and lead the technical vision for marketplace experiences, overseeing system re-architecture, and mentoring teams. | Requires 4+ years of engineering management, strong architectural skills, and experience with complex, high-volume systems, with a focus on product and AI. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role We're looking for a highly product-driven, execution-oriented Engineering Manager to define and own the technical vision for how users onboard and activate through our Marketplace Experiences. As a Manager within the Match Success team leadership bench, you'll transform the way we work, envision, and deliver experiences to our clients and providers to connect seamlessly and form long-lasting care relationships. You'll build a team which will architect and deliver the next generation of marketplace authentication services, booking, notifications and activation experiences. This role operates at the intersection of product, engineering, provider success, and quality. You will bring clarity to ambiguity, drive technical strategy, and scale a high-performance engineering culture with a founder's mindset. This is a rare opportunity to help build the "Uber/Airbnb of healthcare" and create the marketplace that makes care accessible at national scale. What You'll Do • Define and own the long-term technical and product visions for core Marketplace Experiences. • Oversee the re-architecture of scalable backend systems that support high-volume matching, transactions, availability management, and operational workflows • Design and evolve our conversion flows including authentication, booking, and applied AI patterns. • Continually improve key marketplace flows such as appointment management, notification, cancellation handling, and authentication flows. • Develop operational frameworks for planning, prioritization, incident management, and delivery excellence. • Use data deeply by instrumenting systems, measuring impact, and optimize marketplace performance and provider-client matching success. • Lead and mentor a high-performance engineering team, raising the bar for technical execution, communication, and problem-solving. • Create AI levers for development flows such as documentation, operations, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle. • Advocate for both client and provider experience needs, translating insights into technical investments and roadmap priorities. What You Bring • 4+ years of engineering management, including 2+ years leading product engineering teams • Demonstrated strength in product engineering, deeply understanding user needs and shaping delightful, high-quality experiences. • Strong architectural and technical sense - able to define a vision, influence direction, and drive execution. • Proven ability to deliver complex, ambiguous projects that span multiple teams and stakeholders. • Highly data-driven mindset, comfortable with experimentation, measurement, and optimization. • Exceptional communication and cross-functional leadership, including influencing non-technical stakeholders. • A track record of multiplying talent, mentoring engineers, and creating high-performance environments. • Founder's mindset - ownership, speed, scrappiness, resilience, bias toward action. • Clear frameworks and philosophies for technical leadership, force multiplication, and scalable execution. • Extremely curious about new technologies such AI and ways to make teams going faster by keeping level of engagement high. Why This Role Matters Match Success is responsible for helping clients find the right provider and build long-term therapeutic relationships. Your work will directly shape how care is delivered and accessed nationwide. We're building a highly scalable, intelligent marketplace platform that will power the future of healthcare access by removing friction, improving personalization, and enabling millions of people to receive the care they deserve. If you want to build transformative technology that will impact the next decade of healthcare, and enjoy working at the intersection of product, AI, and complex systems, this role is for you. Role Details: • Employment Type: Full-Time, Exempt • Base Compensation: $225,000-$300,000 USD annually • Work Arrangement: Hybrid, with required in-office presence Tuesday through Thursday at our New York City, San Francisco, or Seattle hub. This role also includes travel 2-3 times per year for company and department offsites. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons") and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you're excited about this role but don't check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools:By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem's approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Drive customer experience improvements through data analysis, insights, and stakeholder collaboration. | Experience in data analysis, SQL, dashboarding, and customer insights, preferably in healthcare or related fields. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We’re looking for an experienced Lead Customer Insights Analyst for the Business Operations team who is passionate about improving the landscape for mental healthcare. You will be responsible for working with Operations and Cross-Functional Leadership to drive improvements in the end-to-end, holistic customer experience across Grow Therapy touchpoints. You will surface, size, and prioritize opportunities that meaningfully improve customer satisfaction & business outcomes – including client/provider sentiment, touchpoint satisfaction, and operational excellence. You will approach Insights projects both creatively and analytically, using different tools in your toolkit to help decision-makers understand the current state, pain points, and actionable solutions. You should have intermediate SQL skills, able to combine operational data across multiple sources to paint a full picture of the available data about customers. You should also have a strong skillset in building presentations, visualizing data, and synthesizing insights across different sources to drive alignment & action towards solutions. A “nice-to-have” is if you have some experience working with survey data, including dashboarding longitudinal survey data. Some projects will also involve process/journey mapping, stakeholder ideation & design thinking workshop facilitation, survey methodology, or conducting primary research with customers; you ideally either have experience/exposure in some of these skills, or are a quick learner with a keen interest in this type of work. This is an ideal role for candidates who either have a background in quantitative UX research & insights (with a strong SQL skillset) or a background in data analytics with strong presentation & communication skills (interested in pivoting to an insights role). What You’ll Be Doing: Analyzing customer sentiment data collected from internal users & external audiences to identify pain points & opportunities Pulling internal data across different data sources to size impact on KPIs Creating presentations that combine quantitative findings with qualitative insights Working with various Business Operations stakeholders on identifying key questions, translating to a project plan, and sharing back findings & recommendations You’ll Be a Good Fit If: 4+ years of experience in an analytical role, with intermediate SQL and some experience with dashboarding software Healthcare experience in either the patient, provider, or payor spaces Experience working with projects that use data to drive improvements in customer experiences Love building presentations & data visualizations – telling both the customer story and the business impact Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is Hybrid Commitment: $152,000–$177,000 USD Annually (or $XX.00 - $XX.00 USD per hour) Fully Remote Commitment: $127,000–$148,000 USD Annually (or $XX.00 - $XX.00 USD per hour) This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Own and scale the People Operations function, including systems, processes, and team leadership, to support rapid organizational growth. | Over 10 years of HR/People Operations experience, proven leadership in scaling HR functions, expertise in HRIS and AI tools, and strong strategic and operational skills. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. What You’ll Be Doing: The Senior Manager, People Operations is a critical leader within the Talent Enablement team, responsible for building and scaling the people operating environment that allows exceptional talent to ramp quickly, do high impact work, and choose to stay and grow with Grow. As Grow accelerates toward 1000 plus employees, performance is no longer constrained - or enabled - by talent alone, but by the quality of the environment in which that talent operates. This role owns the operational backbone of that environment. From systems and data, to workflows and decision norms, to how employees experience Grow from offer through exit, you will ensure our People Operations foundation is efficient, clear, reliable, representative of our values, and built to scale. This role owns the full - backend and frontend - People Operations function and shared services model, including employee lifecycle operations, people systems and tooling, payroll, benefits administration, compliance, and documentation. You will partner closely with the Director of Talent Enablement to translate Talent Enablement strategy into scalable systems, operations, and norms that enable strong talent outcomes. This is a hands-on builder role for someone who can architect scalable infrastructure and systems while also ensuring excellent day-to-day execution. You will lead a high performing People Operations team and be at the forefront of leveraging AI to increase productivity, improve accuracy, and enhance the employee experience. In this role, you will: Build, hire, and lead a high performing People Operations team by setting clear vision, priorities, operating rhythms, and standards for execution Influence the long-term operating model for People Operations to support future scale Own end-to-end employee lifecycle operations, including onboarding, employee changes, leaves, offboarding, documentation management, background checks, work authorization, and compliance administration Oversee payroll, benefits administration, leaves of absence, immigration, and people compliance with a strong focus on accuracy, trust, risk mitigation, and employee experience Partner closely with People Business Partners, Finance, Legal, and IT to build and operate the operational backbone of the People function Design and scale a foundational shared services model for the People team that establishes clear ownership, service levels, and operating norms across Talent Acquisition, People Business Partners, People Analytics & Insights and People Operations Lead the adoption of AI across People Operations to improve productivity, accuracy, and the employee experience, including building and scaling an AI-enabled People Help Desk with strong self service capabilities and proactive issue resolution Own and evolve people systems strategy, implementation, and ongoing optimization, including vendor management, change management, access controls, integrations, and continuous improvement Design and implement scalable workflows, documentation standards, approval chains, and compliance checkpoints that reduce friction while maintaining quality and consistency Establish and monitor operational and system health metrics, using people data (and partnering with Director, People Analytics & Insights when applicable) to drive decisions, prioritize work, and continuously improve the People environment Partner with the Director of Talent Enablement, Finance, and other key stakeholders on benefits strategy, including broker relationship management, new hire enrollment, open enrollment, vendor management, and ongoing benefits education Lead complex cross functional initiatives and first iteration transformation work, including major people systems implementations and related change management Anticipate future scale needs and proactively evolve systems, operations, and norms ahead of growth You’ll be a good fit if You have 10 plus years of experience in People Operations or HR Operations, including experience leading teams You have built or significantly evolved a scalable, data driven people operations function across the full employee lifecycle Deep experience owning, implementing, and optimizing enterprise HRIS and people systems in high growth environments, including tools such as Rippling, Pave, and Carta You are fluent in AI tools and applications relevant to People Operations, constantly learning about AI and its applications in the People Operations space, and excited to lead adoption and capability building You can seamlessly shift between strategic system design and hands-on execution You use data to tell clear, compelling stories that inform decisions rather than simply reporting metrics You are a people leader that others trust and enjoy working with, known for coaching, clarity, values leadership, and thoughtful challenge You are a change leader that can outline a clear vision, rationale, path for getting there, and communicate compellingly and empathetically to stakeholders and others impacted by new models or ways of working You are an executor and strategic operator at heart, you move quickly and thoughtfully in ways that have immediate impact while also working backward from a larger plan You bring strong systems thinking, problem solving skills, and an ability to turn complexity into clarity You communicate clearly and partner effectively across functions and levels You thrive in ambiguity, bring a proactive mindset, and adapt quickly as the business evolves You are deeply aligned with Grow’s mission and values and excited to help build the People function of the future Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is Hybrid Commitment: $155,000 - $190,000 USD Annually Fully Remote Commitment: $130,000 - $159,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Build and maintain automated workflows, analyze operational metrics, and collaborate across teams to improve processes. | Experience with automation tools, SQL, Python, and a problem-solving mindset, with a focus on operational performance. | Job Description: • Build and maintain automated workflows to keep our processes running smoothly. You may do this yourself or you may work with our Engineering team to help them develop and implement high-value features for our platform. This work will directly impact our ability to expand access to care nationally! • Design and execute complex analyses to support decision making within Insurance Operations and across departments at Grow. • Own and monitor metrics that track the health of our Insurance Operations. You’ll be responsible for identifying problems that may arise in our processes then working towards a solution. • Collaborate closely with our Growth, Customer Support, and Technology teams to ensure stellar operational performance and service while we scale. Requirements: • A Problem Solver. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes. • Mission-Driven. You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission. • Agile. You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge. • A Team Player. You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement. • Technical Guru. You know your way around spreadsheets, and you’re able to write complex formulas and pivot tables. You should also have a command of SQL and intermediate experience with Java Script or Python. • Someone with previous experience with HubSpot, Workato, and/or other automation tools is a bonus, but we prioritize capability over experience and are excited to invest in your professional growth. Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Manage provider communications, develop content, and optimize engagement operations to enhance provider relationships. | 3+ years in lifecycle marketing or marketing operations, proficiency with HubSpot, strong writing and project management skills, and experience with visual tools like Canva or Figma. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity We’re seeking a Provider Marketing, Lifecycle Associate to craft and deliver exceptional communications that keep our provider network informed, engaged, and supported throughout their journey with Grow. You’ll manage cross-functional communications, ensure brand consistency, and maintain a smooth flow of information that strengthens provider satisfaction and retention. This role blends marketing, content, and operations. You’ll work with Marketing, Recruitment, Community, and Success teams to execute communications that build trust, drive engagement, and reinforce our brand mission. What You'll Be Doing Provider Communications & Content • Write, edit, and test provider-facing communications for clarity, tone, and compliance. • Enable and deploy email communications and initiatives to providers for cross-functional teams, including Credentialing, Payor Partnerships, and Clinical. • Develop and manage a company-wide communications calendar to coordinate messaging and timing. • Identify and implement nurture opportunities that strengthen provider relationships and brand sentiment. • Support CRM (HubSpot) operations to enable lifecycle and retention initiatives. Engagement Operations • Collaborate with Community and Success teams to improve provider experience through timely, thoughtful messaging. • Maintain feedback loops with internal stakeholders to refine communication effectiveness. • Track engagement metrics and provide insights for continuous improvement. Process and Quality Control • Regularly A/B test communications across the lifecycle to gain insights and refine our communications. • QA all cross-functional provider emails to ensure accuracy, consistency, and brand alignment. • Continuously iterate and optimize our comms across provider touchpoints to nurture our audience with relevant and resonant content. You'll Be a Great Fit If • You have 3+ years of experience in lifecycle marketing, communications, and/or marketing operations (healthcare or SaaS a plus). • You are proficient with HubSpot and email marketing suites (highly preferred). • You are an exceptional writer with strong editing and QA skills with a focus on clarity and brand voice. • You have strong project management and organizational skills. • You are an analytical thinker comfortable interpreting engagement metrics and feedback. • You have experience creating visuals or templates in Canva, Figma, or similar tools. Employment Type: Full Time, Exempt Base Compensation: Hybrid Commitment- $81,000- $90,000 Annually Fully Remote Commitment- $67,000-$75,000 Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Note: Please upload your resume in PDF format Full Time Employee Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Manage credentialing operations, monitor application processes, ensure data accuracy, and develop protocols for payor onboarding. | Requires at least 2 years of experience as a Certified Provider Credentialing Specialist or 4 years in Provider Enrollment, with strong knowledge of credentialing resources and excellent communication skills. | Job Description: • Ensuring our providers are credentialed in a timely manner by monitoring and maintaining the end-to-end submission process for 10-20 of our payors. • Monitor our submission processes to make sure that all applications are submitted within SLA. Understand our submission protocols and update them as needed. Manage Virtual Assistants/BPO throughout this process. • Monitor the follow up process applications, and communicate with the payors directly to ensure that applications are staying on-track. • Conduct regular reviews to validate the accuracy of our internal credentialing data against the payor’s data to ensure our credentialing data serves as a source of truth across the organization. • Maintain documentation for each process to ensure smooth operations. • Work with the Revenue Cycle Management team on any Credentialing related claim denials. • Assist in building out new payor operations as we onboard new payors. • Create the Submission Protocol for new payors so that applications can be submitted in a standardized format. • Work with the payor to understand the best way to follow up on applications, and document the process accordingly. • Determine the best way to regularly review the accuracy of internal credentialing data whether it be requesting a report from the payor or checking a portal. • Provide a synthesis of each payor’s credentialing operations to the Manager, Provider Enrollment on an as needed based off the data you’re monitoring in our credentialing system. • Manage special projects as needed. Requirements: • Certified Provider Credentialing Specialist (CPCS) with at least two years of experience in Provider Enrollment OR at least four years of experience in Provider Enrollment • Strong familiarity with credentialing processes, terminology and primary source verification resources; these include: CAQH, NPDB, PECOS, State Licensing, Accreditation and Certification agencies • Excellent communication skills. You have the ability to be persuasive and credible with a wide variety of audiences both internal and external. • You know how to hold people accountable. You drive clarity on what’s needed to get something done, and you ensure deadlines are met. • You’re tech savvy. You’ve efficiently learned new software in the past, and you’re willing to learn HubSpot, Verifiable, Slack, and Excel if you don’t know how to use them already. Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Build and maintain quality assurance systems for insurance operations by auditing workflows, validating processes, documenting findings, developing QA frameworks, and supporting cleanup projects. | 2+ years QA or auditing experience in healthcare credentialing, strong understanding of provider onboarding and payor operations, excellent documentation skills, and preferably Lean Six Sigma certification. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We’re looking for an experienced Quality Operations Associate for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. This role is designed to support Grow Therapy’s Credentialing and Insurance Operations functions by building robust quality assurance processes, auditing workflows, and ensuring operational compliance. The Operations Associate - Quality will help prevent errors, improve workflows, and ensure scalability as our operations expand. Eventually, you will serve as our go-to person for everything quality operations for the credentialing special projects team In this role, you will primarily be responsible for building and maintaining systems for quality analysis for our insurance operations infrastructure. This will involve researching, planning, and scoping out various insurance operations processes, implementing processes that enable us to be proactive with issue resolution, and building out metrics to help track the success of our operations. This will require great communication skills as well as an eye for detail and organization in order to manage the process from start to finish. What You’ll Be Doing: • Audit workflows systematically: Conduct detailed audits of credentialing, enrollment, and special projects to ensure compliance and efficiency. • Perform pre-launch QA: Validate new processes and automations before launch, ensuring compliance with regulatory and business requirements. • Document findings and track remediation: Create structured reports, recommend solutions, and monitor implementation progress to ensure accountability. • Develop and maintain QA frameworks: Build standardized methodologies, audit templates, and KPIs to measure and improve quality. • Analyze historical processes: Identify recurring inefficiencies and propose systemic solutions to prevent future rework. • Support cleanup projects: Partner with cross-functional teams to remediate legacy process issues and align with payor expectations. • Apply structured methodologies: Use Lean Six Sigma or equivalent approaches to drive process improvements that scale effectively. You’ll Be a Good Fit If: • 2+ years of QA, auditing, or operations analysis experience in healthcare, ideally within credentialing and enrollment. • Strong understanding of healthcare provider onboarding, credentialing, and payor operations. • Keen attention to detail and ability to identify downstream impacts of process changes. • Excellent documentation and written communication skills. • Experience applying structured process improvement methodologies (Lean Six Sigma certification preferred). • Technical aptitude with tools like HubSpot, Jira, or Workato. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $90,844 - $117,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits: • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth. • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lead content and conversation design strategy for AI-enabled mental health experiences, mentor peers, and ensure clarity, inclusivity, and trust in AI interactions. | 8-10+ years in content design or UX writing with AI or healthtech experience, portfolio with AI/conversational design samples, strong collaboration, and inclusive design knowledge. | Position Overview We're seeking a Staff Content & Conversational Designer, AI to define how language, interaction, and trust shape the future of mental health technology. This is a staff-level role for a content designer ready to establish frameworks, mentor peers, and ensure AI-powered experiences are clear, inclusive, and clinically trustworthy. You'll design at the intersection of UX writing, AI conversation design, and product strategy - helping us responsibly harness generative AI to improve access to care, reduce friction, and enhance engagement for millions of patients and providers. What You'll Do • Drive content and conversation design strategy for AI-enabled experiences, ensuring clarity, accessibility, and safety • Partner with Product, Design, Engineering, and Clinical teams to design natural, human-centered AI interactions that balance empathy, trust, and efficiency • Lead prompt design, testing, and iteration to guide model behavior and ensure responsible, high-quality AI outputs alongside clinical experts • Write and refine content across key touchpoints, including conversational flows, onboarding, and care navigation • Shape and evolve content systems, style guidelines, and reusable frameworks to scale consistent experiences across the platform • Audit existing content for inclusivity, clarity, and tone, ensuring outputs align with Grow Therapy's mission and voice • Mentor other designers, champion inclusive practices, and influence design culture across the organization • Align content design strategy with both business goals and clinical outcomes, showing measurable impact on engagement and trust What We're Looking For • 8-10+ years of experience in content design, UX writing, or conversation design, with a portfolio demonstrating impact across both content systems and AI/conversation design • Proven expertise in UX writing, content strategy, and systems thinking, ideally with experience in AI or healthtech products • Experience designing conversational interfaces or AI-powered experiences (chatbots, LLM-based products, or virtual assistants) • Superior communication and storytelling skills, with sensitivity to tone, inclusivity, and the mental health context • Familiarity with prompt engineering, model training, or AI-generated content quality standards • Track record of collaborating cross-functionally and leading high-impact initiatives in ambiguous, fast-paced environments • In-house product experience required; healthtech or consumer-facing product experience preferred Requirements • Bachelor's degree or equivalent practical experience • Portfolio required, showcasing both strategic content work and conversational/AI design samples • Excellent collaboration and mentorship skills • Strong understanding of accessibility and inclusive design principles Compensation The base salary range for this role is $200,000-$250,000. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.

Own and drive the product roadmap for a claims engine team to build a scalable, intelligent healthcare claims platform including automation and AI/ML features. | 5+ years product management with 2+ years in healthcare product management, technical expertise including SQL, strong prioritization, user empathy, and collaboration skills. | About the role: If you or a loved one has ever tried to find an in-network therapist, you may know how difficult it can be—not only to find the right fit, but also to navigate the complexities of health insurance coverage. We are hiring a member of our product team to design a game-changing billing system that redefines the insurance claims process at Grow. This is an opportunity to build technology that modernizes the therapy experience alongside a stellar engineering team. As part of this role you will: • Own the product roadmap and strategy for our Claims Engine Team. Our goal is to build the most intelligent, scalable, and efficient claims platform in mental healthcare. This includes claims submission and reconciliation tooling, automations, APIs, and related data models. • Build an industry-leading, bespoke revenue cycle system—from health insurance claims submission to claim adjudication and reconciliation. • Identify opportunities to leverage AI/ML for intelligent collections at scale. • Analyze gaps in the claims lifecycle infrastructure, address data inaccuracies and inefficiencies, and proactively uncover opportunities to improve collections efficiency. • Collaborate closely with engineering, revenue cycle, and other product teams to ensure revenue cycle goals are met. • Set best practices and shape the culture of product at Grow, playing a key role in scaling our product organization. • **Salary: $160,000 - $215,000 Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.*** Requirements • Product Experience: 5+ years of product management experience, including at least 2 years in healthcare product management. Experience with healthcare billing is a plus, but not required. • AI/ML Intuition: Experience with AI/ML is a plus, but not required. • Ruthless Prioritization: Ability to synthesize data, experiments, and strategic priorities to consistently prioritize the highest-impact features and the most effective path forward. • Technical Expertise: Skilled in systems-level thinking, SQL, and understanding the data model implications of new features. • User Empathy: Passionate about engaging with internal users, understanding their unique challenges, and using those insights to build products from first principles. • Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same. • Team Player: Naturally collaborative, thriving on camaraderie and shared success, and earning trust as a dependable partner and source of encouragement. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.

Develop and maintain full-stack features across backend Python/Flask services and frontend React/TypeScript applications to expand intake channels and scale infrastructure. | 2+ years experience with full-stack development including backend language (preferably Python) and modern JavaScript frameworks (React), with strong collaboration and adaptability skills. | About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role: We're hiring a full-stack Software Engineer to help expand our intake channels, scale critical infrastructure, and deliver impact across a rapidly growing network of partners. You'll join a mission-driven team where engineering decisions are tightly aligned with business outcomes, and our broader goal of making affordable mental health care more accessible across the United States. This role is full-stack by design: you'll work across our backend services (Python/Flask) and frontend applications (React/TypeScript). We expect applicants to be equally comfortable improving a frontend booking flow or shaping an API spec. What You'll Work On: You'll help us deliver against key roadmap priorities, including: • Strengthen and Maintain Referral Infrastructure - Maintain and improve existing referral pipelines to ensure continued success with high-value partners, while reducing friction and ensuring compliance. • Expand Access Through Scalable Integrations - Build infrastructure to support the next wave of strategic partnerships, including referral intake and ingestion, scheduling workflows, referral confirmation experiences, and data-sharing systems. • Support Growth Through Reliable Tooling - Equip partner, support, and marketing teams with robust systems to run experiments, troubleshoot issues, and drive incremental intake growth. • Advance Our Mission - Contribute to a platform that expands access to affordable mental healthcare by bridging connections between patients, providers, and care networks. Who You Are: • 2+ years of professional experience - You've contributed meaningfully to production systems and are comfortable owning development tasks with guidance. • Full-stack fluency - You're comfortable building end-to-end features, from backend services and APIs to polished, user-facing interfaces. • Technical proficiency - You have experience with at least one backend language (preferably Python) and modern JavaScript frameworks (React preferred). • Impact-oriented - You prioritize outcomes over output and think deeply about the business and user value behind your work. • Adaptable - You thrive in evolving environments and can stay productive even when requirements shift. • Team player - You collaborate well, communicate with empathy, and enjoy mentoring and learning from others. Bonus Points: • You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems. • Experience working on B2B integrations or APIs. • Experience working with healthcare data, Electronic Health Records (EHRs), or healthcare system integrations. Why This Role Is Exciting: You'll join a high-impact team focused on building core systems that power growth and improve patient access to care. With a strong culture of ownership and mentorship, your work will directly influence product direction and engineering architecture. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Zone 1 (NYC, SF, Seattle Metro Area) : $150,000-$167,000 USD Zone 2 (All other US locations): $142,000-$158,000 USD This role is open to remote candidates in the United States, however we have a strong preference for candidates who are based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and who can commit to an expectation of being in the office approximately three days per week. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits • The chance to drive impact within the mental healthcare landscape from day one • Comprehensive health insurance plans, including dental and vision • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to): • Flexible working hours • Flexible Time Off • Company-wide winter break • Mental health mornings (2 hours each week) • Wellness Stipend • In-office meals and snacks • Continuous learning opportunities • Competitive salary • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey is here. By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process. We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact recruiting@growtherapy.com.If you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please contactrecruiting@growtherapy.com. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.

Own the product roadmap and strategy for billing platforms, improve billing data models, and collaborate with engineering and revenue teams to meet goals. | 5+ years product management experience including 2+ years in healthcare billing product management, technical expertise, collaboration skills, user empathy, adaptability, and self-motivation. | About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the role: If you or a loved one has ever tried to find an in-network therapist, you may have already experienced how hard it is to find a therapist that's the right fit for you, let alone understand the costs associated with the appointment or figure out if you're covered by your insurance. We are hiring a member of our product team to create a game-changing payments experience that redefines how clients navigate finding and paying for therapy, and help everyone get access to affordable mental healthcare. This is an opportunity to build technology that brings the therapy experience into the 21st century with a stellar engineering team. As part of this role you will: Own the product roadmap and strategy for Billing related platforms. Analyze gaps in the existing billing model, address data inaccuracies and inefficiencies, and proactively uncover opportunities for system-level improvements. Drive scalability, reliability, accuracy and comprehensive improvements to our billing data models and platform. Work closely with engineering, revenue cycle, and other product teams to ensure that we are meeting our revenue cycle, payments experience and payor launch goals. Set best practices and culture for product at Grow: You'll play a huge role in deciding how we hire and recruit product managers in the future Salary: $160,000 - $210,000 Requirements Product Experience: 5+ years of product management experience, including 2+ years in healthcare billing product management. Prior experience as a platform product manager is a plus but not required. Technical Expertise: Skilled in managing complex technical product areas and addressing the use cases of other product and technical teams. Collaboration: Proven experience working effectively with other product and engineering teams as key stakeholders or end users. User Empathy: Passionate about engaging with internal and external users, understanding their unique challenges, and leveraging those insights to build products from first principles. Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same. Team Player: Naturally collaborative, you thrive on camaraderie and shared success, earning trust as a dependable partner and source of encouragement. Self Starter: Highly motivated to take ownership of your work and deliver exceptional results. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here. Benefits The chance to drive impact within the mental healthcare landscape from day one Comprehensive health insurance plans, including dental and vision Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to): Flexible working hours Flexible Time Off Company-wide winter break Mental health mornings (2 hours each week) Wellness Stipend In-office meals and snacks Continuous learning opportunities Competitive salary The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey is here. By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process. We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact recruiting@growtherapy.com.If you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please contact recruiting@growtherapy.com. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.