Grüns

Oversee packaging operations, maintain equipment uptime, enforce quality standards, manage inventory accuracy, and lead a production team to meet KPIs. | 3+ years production supervision experience, bilingual English-Spanish, forklift certification, strong QMS adherence, machine maintenance, and leadership skills. | We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process! About the role • This role is onsite at our Roanoke, Texas location • PTO: This role offers paid vacation & sick days • Benefits: Coverage for you as well as your family, company pays 75% • Shift 1: Monday - Friday, 6 am - 2 pm (Morning) As a Production Supervisor, you will play a key role in ensuring efficient packaging operations, equipment reliability, and quality control in our production facility. You will be responsible for maintaining high operational standards, optimizing workflows, and leading a team to achieve key performance indicators (KPIs). Your leadership will directly impact product quality, inventory accuracy, and overall production efficiency. This role will report directly to the Director of Operations. In this role, you will: • Oversee in-house packaging, ensuring bulk gummies are efficiently packaged into sachets and gussets while meeting quality and KPI standards. • Maintain machine uptime by performing preventative maintenance checks in collaboration with the maintenance team. • Ensure inventory control through regular cycle counts to maintain accurate stock levels. • Implement and enforce quality standards as outlined by the Quality Management System (QMS). • Lead and develop a high-performing team, ensuring adherence to KPIs and fostering a strong, collaborative work environment. • Drive operational efficiency, maintaining at least 80% machine uptime. • Ensure strict compliance with the Quality Management System Program. • Maintain system accuracy, including inventory levels, bin locations, and lot tracking. • Foster a culture of continuous improvement, focusing on organization, efficiency, and cost savings We're looking for someone who: • 3+ years of experience as a Production Supervisor, with a proven ability to manage production processes and meet operational goals. • Bilingual - fluent in English and Spanish (required) • Experience in managing maintenance programs, ensuring equipment operates efficiently with minimal downtime. • Strong adherence to Quality Management Systems (QMS), maintaining high standards and compliance with industry regulations. • Proficient in machine operation, including maintenance, troubleshooting, and ensuring operational efficiency. • Forklift certified with extensive experience in safe and efficient operation in warehouse and production settings. • Advanced knowledge of warehouse management software and databases, optimizing inventory and logistics systems. • Experienced in inventory management and cycle counting, ensuring accuracy and proper stock control. • Proven leadership skills, capable of managing and developing high-performing teams in a collaborative environment. • Strong communication, decision-making, and problem-solving skills, with a proactive approach to addressing challenges. Approach to the work: • Ownership. Treats the operation as if it is their own. • Problem solver. Anticipates problems and gets ahead of them. • Hard worker. Stay until the job is done. Always. • Objective. Uses data and KPIs to drive behavior and changes Bonus points for: • Prior experience with Food and Beverage products A bit about us... At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you. Like you, we were disappointed. There's an infinite number of "nutrition" companies, all focused on what's best for them - not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all. So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious. What we care about... Autonomy: Only the best work at Grüns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity. Growth: We love to take on new challenges, learn new things, and express interest in new functions. "I've never done this before" is not an excuse; it's an opportunity. Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well. Compensation & Perks: For every role, we aim to have highly competitive compensation and opportunity for impact and career growth. Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!

Lead AI and automation initiatives to optimize customer experience by building AI agent flows, designing workflows, monitoring AI performance, and demonstrating business impact. | 4+ years in customer experience or product management in e-commerce, 1-2+ years hands-on AI conversational automation experience, proficiency with AI platforms and helpdesk software, strong analytical skills, and knowledge management experience. | We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process! About the role We're seeking a Manager, AI & Automation, Customer Experience to lead conversational AI and automation initiatives within Customer Experience. You'll build AI Agent flows that resolve customer inquiries while delivering accurate, on-brand responses across all touchpoints, design workflows that eliminate manual work. This is perfect for someone who thrives at the intersection of AI technology and Customer Experience, loves data-driven optimization, and wants to significantly impact both customer satisfaction and operational efficiency. This role will report into VP of Customer Experience. This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL. In this role, you will: • Build and optimize AI Agent flows across channels (email, chat, voice, SMS, site) to resolve inquiries while maintaining brand voice and accuracy • Design automation workflows throughout our CX tech stack—ticket triage, order lookups, returns/exchanges • Partner cross-functionally to centralize knowledge bases as the single source of truth for accurate product and brand information • Monitor and optimize AI performance using accuracy, resolution, and satisfaction metrics • Establish QA programs to assess AI success across all customer-facing interactions • Create clear reporting to demonstrate ROI and business impact of AI initiatives We're looking for someone who: • Has 4+ years of experience in customer experience, operations, or product management roles in e-commerce, with subscription business experience preferred • Brings 1-2+ years of hands-on experience working directly with AI and conversational automation tools • Demonstrates experience with conversational AI platforms (Siena, Decagon, Sierra, or similar) • Is proficient with helpdesk software (Gladly, Gorgias, Zendesk or similar) and workflow automation tools • Shows strong analytical skills with data analysis and reporting tools (Looker, Google Analytics, or similar) • Has experience managing knowledge management systems and content workflows • Nice-to-have: experience with or customer journey mapping Approach to the role: • Highly collaborative across functions - works seamlessly with Product, Data, Marketing, Operations, and Sales to identify opportunities and implement solutions that benefit the entire customer experience • Customer-first and brand-obsessed - ensures AI interactions are accurate, empathetic, and always on-brand • Data-driven and analytical - uses metrics and performance data to guide all decisions, continuously optimizing based on real customer feedback and behavioral insights • Proactive automation mindset - constantly identifies opportunities to eliminate manual work and improve efficiency before they become bottlenecks or pain points • Comfortable with rapid iteration - thrives in fast-moving environments, managing change effectively while testing, learning, and optimizing AI systems quickly At Grüns, we're committed to providing a competitive total compensation package—grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $100,000-$115,000 depending on experience. Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team. A bit about us... At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you. Like you, we were disappointed. There's an infinite number of "nutrition" companies, all focused on what's best for them — not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all. So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious. What we care about... Autonomy: Only the best work at Grüns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity. Growth: We love to take on new challenges, learn new things, and express interest in new functions. "I've never done this before" is not an excuse; it's an opportunity. Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well. Compensation & Perks: For every role, we aim to have highly competitive compensation and opportunity for impact and career growth. Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage - for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!

Drive growth and expansion in the club retail channel by managing strategic relationships, leading product launches, and collaborating cross-functionally to execute club-specific sales and marketing strategies. | 7+ years of club channel sales experience with major retailers, expertise in club retail economics and merchandising, proficiency in retail data tools, strong negotiation and presentation skills, and passion for health and nutrition. | We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process! About The Role As our Senior National Account Manager, Club, you'll drive our expansion and growth efforts in the club channel—with a primary focus on scaling major club retailers and building strategic partnerships. You'll develop and nurture strategic relationships with buyers and brokers, drive thoughtful growth plans, and ensure best-in-class execution across multiple stakeholders. This is a highly cross-functional role that will partner closely with our operations, brand, and marketing teams to bring Grüns to life at club and online. You'll be instrumental in navigating the unique requirements of club retail while driving significant revenue growth and market penetration. This role reports directly to the VP of Sales. This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a bi-annual basis for amazing off-sites where we can connect IRL. In this role, you will: • Build and manage strategic relationships with major club retailers, driving growth and expansion opportunities • Pitch and sell to new club accounts, managing complex sales cycles and competing priorities • Develop channel-specific marketing strategies, packaging solutions, and execution plans tailored to club retail needs • Lead product launches and merchandising programs designed for club retail environments and consumer behavior • Build compelling sales presentations and business proposals that resonate with club channel buyers and decision-makers • Track and analyze sales performance, competitive trends, and market opportunities using retail data tools and club-specific metrics • Collaborate with operations, marketing, and brand teams to ensure seamless execution across club channel requirements • Navigate complex club retail terms, promotional structures, and operational requirements to secure favorable business arrangements • Drive strategic initiatives to expand club presence and achieve aggressive growth targets in this high-volume channel We're looking for someone who: • Has 7+ years of sales experience in club channel, with direct experience managing major club retailers • Demonstrates proven track record opening new distribution points and negotiating complex contracts in club retail environments • Possesses strong understanding of club channel economics, merchandising strategies, and operational requirements • Has experience developing channel-specific packaging, product offerings, and marketing strategies for club retail • Excels at presentation and negotiation skills with confidence to manage complex club retail partnerships • Is proficient with retail data analysis tools (SPINS, Circana, Nielsen, IRI) and Microsoft Office suite including advanced PowerPoint and Excel • Experience with data visualization tools (Tableau, Power BI) preferred • Brings passion for health and nutrition with deep product knowledge and industry expertise • Is a natural storyteller who can craft compelling narratives for buyers and stakeholders Approach to the role: • Passionate about health & nutrition storytelling - crafts compelling narratives that resonate with club buyers and communicate product value effectively • Fierce negotiator with club expertise - understands the unique dynamics of club retail and isn't intimidated by complex partnership negotiations • Club retail obsessed - knows and understands club channel needs, operational requirements, and the ins and outs of working with major club partners • Relentless pursuit of growth and excellence - maintains a "great is what we're going for" mentality while driving exceptional results • Naturally curious and thorough - leaves no stone unturned in pursuit of opportunities and approaches challenges with investigative rigor • Humble and hands-on - nothing is below them when it comes to driving results, balancing strategic thinking with practical execution At Grüns, we're committed to providing a competitive total compensation package—grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $140,000-$160,000 depending on experience. Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team. A bit about us... At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you. Like you, we were disappointed. There's an infinite number of "nutrition" companies, all focused on what's best for them — not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all. So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious. What we care about... Autonomy: Only the best work at Grüns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity. Growth: We love to take on new challenges, learn new things, and express interest in new functions. "I've never done this before" is not an excuse; it's an opportunity. Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well. Compensation & Perks: For every role, we aim to have highly competitive compensation and opportunity for impact and career growth. Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!

Lead collaborative demand planning, forecasting, inventory management, and relationship management with retail partners to optimize supply chain and sales performance. | Bachelor's degree with 4-5 years in retail operations or supply chain, strong CPFR knowledge, data analysis skills, and experience with retail ERP and forecasting tools. | We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process! About The Role We're seeking a strategic CPFR Manager to optimize our supply chain and sales performance with key retail partners. You'll lead collaborative demand planning, forecasting, and inventory management to ensure product availability while strengthening relationships with major retailers. This role combines data analytics, cross-functional collaboration, and relationship management to drive consensus forecasting, reduce stockouts, and streamline operations that meet business objectives. You'll work closely with internal teams (sales, supply chain, marketing) and external retail partners to align on demand planning, promotional strategies, and inventory optimization. This role reports to our Retail Analytics Manager. This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL. In this role, you will: Collaborative Demand Planning: • Lead the development of joint business plans and forecasts with retail partners to align on product demand, promotional events, and seasonal strategies • Drive consensus on unified forecasts that support both production plans and retailer sales targets, proactively monitoring to reduce stockouts and minimize excess inventory Inventory Management & Replenishment: • Manage replenishment processes to ensure optimal inventory levels across stores, using data insights to adjust based on sales velocity, promotional activities, and upcoming events • Implement and optimize CPFR processes to improve order-to-delivery timelines and reduce supply chain disruptions Store Operations & Execution: • Partner with third-party service providers to execute in-store initiatives including shelf resets, promotional displays, and planogram compliance • Leverage real-time data and retail alerts to identify and address in-stock issues, coordinating with field teams and external partners to resolve gaps Data Analytics & Reporting: • Utilize syndicated data (IRI, Nielsen), retailer portals (Retail Link, Vendor Central), and internal sales data to analyze trends, promotional effectiveness, and inventory health • Track and report on critical CPFR KPIs including forecast accuracy, fill rates, in-stock percentages, and on-time delivery with root cause analysis for variances Cross-Functional Collaboration: • Work cross-functionally with marketing teams to align product launches and campaigns with demand forecasts and inventory plans • Partner with supply chain team to address challenges related to production lead times, logistics, and distribution channels Relationship Management: • Serve as primary CPFR contact for retailer communications and build strong relationships with key retail stakeholders • Act as brand advocate within CPFR processes, ensuring brand needs are met while addressing partner requirements Process Optimization: • Identify and implement CPFR process improvements, staying current on industry best practices and retailer-specific requirements • Drive continuous improvements through feedback loops with both internal and external stakeholders We're looking for someone who: • Has a Bachelor's degree in Business, Supply Chain, Retail Management, or related field • Brings 4-5 years of experience in retail operations, supply chain management, or similar role • Demonstrates strong knowledge of CPFR methodologies and tools with experience in demand planning, forecasting, and inventory management • Shows excellent data analysis and reporting skills with proficiency in Excel and analytics tools • Has strong communication and relationship-building skills with experience in cross-functional work and external partnerships • Preferably has consumer goods or retail industry experience managing large-scale retail partnerships • Shows familiarity with retail ERP and forecasting tools (Blue Yonder, SAP, Oracle, or similar platforms) • Understands retail trends and challenges, especially related to mass retail channels • Nice-to-have: SQL and Python programming skills for BigQuery data warehouse usage Approach to the role: • Data-driven decision maker - leverages syndicated data, retail portals, and internal analytics to provide actionable insights that drive revenue growth and optimize inventory • Collaborative relationship builder - serves as trusted liaison between internal teams and retail partners, fostering strong working relationships that benefit both parties • Proactive problem solver - monitors forecasts and inventory levels continuously, identifying and addressing potential issues before they impact availability or performance • Process optimizer - continuously seeks improvements to CPFR processes through feedback loops and stays current on industry best practices and new technologies • Cross-functional communicator - works seamlessly across sales, supply chain, and marketing teams to ensure alignment on forecasts, launches, and promotional strategies At Grüns, we're committed to providing a competitive total compensation package—grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $110,000-$130,000 depending on experience. Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team. A bit about us... At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you. Like you, we were disappointed. There's an infinite number of "nutrition" companies, all focused on what's best for them — not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all. So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious. What we care about... Autonomy: Only the best work at Grüns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity. Growth: We love to take on new challenges, learn new things, and express interest in new functions. "I've never done this before" is not an excuse; it's an opportunity. Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well. Compensation & Perks: For every role, we aim to have highly competitive compensation and opportunity for impact and career growth. Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!