GP Strategies Corporation

Support and coordinate agile project delivery, stakeholder engagement, and process documentation for a technology client. | Experience in project management, agile delivery, stakeholder communication, and familiarity with Azure DevOps. | Job Description Gp Strategies is seeking a seasoned Project Manager with proven experience in using and managing projects with Azure DevOps (ADO). You would be a dedicated resource supporting one of our large technology clients. In addition, the team is looking for someone who demonstrates strong project management and business management skills, along with exceptional organizational abilities to ensure effective team coordination. This is initially a fully remote fixed term role till the end of June with potential to extend. You would be supporting a customer on the pacific time zone. Responsibilities 1. Squad Operations & Coordination • Partner directly with the product owner to manage day-to-day squad operations. • Facilitate twice-weekly squad stand-ups (Tuesdays and Thursdays), focusing on progress updates, blockers, and cross-functional dependencies. • Ensure meetings are collaborative and outcome-driven, not micromanaged or administratively repetitive. 2. Product Delivery & Roadmap Management • Support agile delivery cycles, prioritizing early and frequent value releases. • Maintain and update the product roadmap, planning iterative enhancements and release cycles. • Drive the team to deliver prototypes and MVPs, then plan subsequent releases based on feedback and evolving requirements. 3. Stakeholder Engagement • Collaborate with technical product managers, software engineers, UX/UI, content, and customer engagement teams. • Prepare and deliver concise updates for squad leadership, steering committee, and executive stakeholders. • Ensure effective communication and knowledge transfer across all team members and customer groups. 4. Issue Resolution & Dependency Management • Proactively identify and resolve blockers, facilitating communication to address dependencies. • Push for clarity and accountability-ensure no tasks remain "TBD" and all blockers are escalated and resolved promptly. 5. Process Ownership & Documentation • Maintain operational discipline by organizing ADO boards, Teams channels, and documentation. • Ensure all project artifacts are up-to-date and accessible, supporting continuity as team members change roles or projects. 6. Strategic Partnership • Serve as a trusted advisor and operational partner to the product owner, not just an administrative resource. • Step into conversations and decisions with end-to-end visibility, able to represent the squad in any forum when the product owner is unavailable. 7. Team Continuity & Knowledge Management • Ensure continuity of work and knowledge transfer as team composition evolves. • Prevent loss of information or momentum when developers or contributors transition in or out of the squad. #LI-LJ1 #remote About Us GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

Manage global skilling programs, stakeholder engagement, and localization efforts for a major Japanese partner. | Requires extensive experience in global program management, stakeholder coordination across multiple regions, Japanese market expertise, and proficiency in data reporting tools. | Job Description Role Summary - Program Manager Fluent in Japanese We are seeking a Program Manager for a role that is a hybrid role - both strategic and operational -to support our client, Microsoft. This resource will be responsible for end-to-end skilling strategy, program execution, stakeholder management, and Japan-specific localization across Microsoft's strategic Global Partners. This role spans global skilling leadership, program and event management, Japan market liaison, and cross-time-zone execution, supporting multi-year Strategic Alliance Agreements (SAAs) with aggressive certification and readiness targets. The role operates without dedicated administrative or PM support for key areas and serves as the primary point of contact for a wide range of Microsoft internal teams, partner stakeholders and Japan-based suppliers. Key Responsibilities Global Skilling Leadership • Lead global skilling strategy for a major Japanese partner across Japan and ROW. • Advise partner and Microsoft leaders, aligning skilling plans to PBPs and SAA objectives. • Manage a complex multi-entity partner structure with no single point of contact. • Deliver skilling plans, executive-ready materials, and readiness updates. • Collaborate with PDMs/SPDMs to support designations, specializations, and readiness needs. Stakeholder & Governance Management • Maintain a structured ROB across Japan and ROW time zones. • Serve as the primary escalation point for skilling inquiries. • Partner with global and Japan-based stakeholders, including Alliance leadership. • Support large, high-visibility skilling motions and 5,000+ attendee events. Events & Certification Management • Oversee planning and execution of private, surge, and certification events globally. • Coordinate with DEPR/WWL delivery teams. • Manage certification voucher processes, tracking, and KPI reporting. Budget Ownership • Manage partner-specific skilling budgets and IO setup. • Track spend, forecast utilization, and report budget status. Global Program Management • Act as primary PoC for a major Japan-based partner. • Execute large, multi-week, multi-time-zone surge events. • Support SAA execution and maintain event trackers. Japan-Focused Event Liaison • Serve as liaison between global and Japan-based stakeholders for event requirements. • Provide feedback, approvals, and out-of-hours support aligned to Japan expectations. Localization & Playbook Management • Lead Japanese localization of a 70+ page skilling playbook. • Manage translation suppliers, SOWs, and POs. • Ensure quality and alignment with Microsoft standards. Japan Partner Team (EPS) Collaboration • Partner with EPS leadership to communicate course availability and develop materials. • Respond to PDM inquiries and act as an escalation resource. Content Governance • Advise on localization priorities and Japan-specific readiness needs. • Act as a subject-matter advisor for Japanese localization across skilling content teams. Key Skills and Competencies • Global skilling strategy & complex stakeholder management • Large-scale, multi-time-zone program & event management • Japan market expertise and cultural fluency • Budget ownership and financial oversight • Executive communication, presentation, and cross-functional coordination • High-volume prioritization, triage, and independent self-management • Risk, dependency, and milestone management across regions • Partner engagement and relationship building with global & regional stakeholders • KPI tracking, data interpretation, and reporting proficiency (Excel, Power BI) • Operational excellence in complex, matrixed environments; strong ownership mindset Working Conditions • Extensive collaboration across all key time zones in the world • Regular off-hours availability to support Japan-based initiatives • High-stakes, time-sensitive deliverables tied to executive and partner commitments #LI-LJ1 #remote About Us GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

Manage and validate roster data, coordinate with teams, and ensure data accuracy across systems. | Requires advanced Excel skills, strong coordination and communication abilities, and experience in data management or administrative roles. | Job Description: • You’ll manage the full cycle of roster data with precision and care, including: • Serve as the primary point of contact for all roster data across recruiting, onboarding, and program teams. • Partner with recruiters and OOB (Offer & Onboarding) teams to verify participant information and start dates. • Request, review, and reconcile weekly roster updates from program managers. • Manage, maintain, and update records within the Anaplan roster management system (training provided if needed). • Validate week-over-week roster changes and confirm major updates with stakeholders. • Manage Anaplan user access and provide training/support to ensure efficient system adoption. • Prepare and distribute weekly summaries highlighting key data points and changes. • Share roster data across multiple workstreams and ensure accuracy across teams. • Identify inconsistencies, escalate risks, and protect overall data integrity. • Respond to data questions from program managers and operations teams. • Maintain clear, timely communication across teams to ensure everyone stays aligned. Requirements: • Advanced Excel mastery (pivot tables, VLOOKUP/XLOOKUP, filters, formulas, data cleaning, etc.) • Strong administrative or coordination experience • Time management and organizational excellence • Data analysis, validation, and reporting skills • Problem-solving mindset and escalation awareness • Excellent written and verbal communication skills • (Anaplan experience is a plus, but not required.) Benefits: • Remote flexibility: 100% work-from-home while supporting a high-performing team.

Manage LMS enrollments, schedules, and records; coordinate training logistics; generate reports; support continuous improvement. | Experience with LMS platforms, strong communication skills, attention to detail, and problem-solving abilities. | LMS Administrator – Keep Learning Running Smoothly Location: Remote Type: Full-Time Be the backbone of our learning ecosystem! We’re looking for a detail-driven LMS Administrator - SABA who thrives on organization, precision, and problem-solving. In this role, you’ll ensure training programs run flawlessly from managing systems, coordinating logistics, and supporting learners and facilitators to create exceptional learning experiences. This position is fully remote during EST or CST hours. Why You’ll Love This Role • Impact That Matters: Your work ensures employees get the training they need to grow and succeed. • Tech Meets People: Combine your LMS expertise with strong communication skills to deliver seamless learning. • Continuous Improvement: Bring ideas to streamline processes and enhance learner experiences What You’ll Do • Administer and manage enrollments, schedules, and records in the Learning Management System (LMS). • Coordinate instructors, facilities, and vendors to deliver smooth training events. • Ensure classes are prepared including materials shipped, rooms set up, and participants ready. • Maintain accurate learner data, attendance, and billing records. • Generate reports to measure program success and identify improvement opportunities. • Communicate effectively with a dispersed team via email, MS Teams, and WebEx. • Support continuous improvement initiatives and help solve challenges quick What You Bring • LMS experience and a passion for accuracy - SABA LMS experience strongly preferred • Excellent communication and problem-solving abilities. • A collaborative mindset and commitment to continuous improvement. #LI-AB1 #LI-Remote

Coordinate vehicle logistics, inspections, repairs, and dealer relations, ensuring documentation and escalation support. | Experience in logistics, customer service, documentation, and dealer/vendor relations, with flexibility for regional and time zone coverage. | • Manage 100–125 affected vehicles monthly. • Coordinate logistics, inspections, repairs, and returns. • Provide twice-weekly follow-ups and real-time escalation support. • Cultivate a network of Courtesy Dealers to ensure repair capacity. • Validate warranty repair information and maintain accurate documentation. • Operate within the client's computing network and comply with all GM policies. • Responsible for coordination, follow-up, documentation, Dealer relations, and hotline management. Work Schedule • On-site presence Tuesday–Thursday , with flexibility for regional alignment. • Support across all U.S. time zones. Hours of operation could be adjusted to cover all time zones.

Manage incoming helpdesk tickets, communicate with clients and consultants, update ticket statuses, and ensure timely resolution. | High school diploma, strong communication skills, ability to work independently and remotely, customer service experience, and US citizenship or green card. | Effective People is seeking US-based Support Services Coordinator to join our support team. This entry level position will assist in managing incoming tickets to the Helpdesk at the direction of the Effective People Support Manager. This role will collaborate with the consulting team, interface with the client, consultant team members, and senior management to meet both clients and company expectations. The Support Services Coordinator will be a detail-oriented person who thrives in a fast past environment. Role and Responsibilities: • Monitor and manage incoming helpdesk tickets via email. • Data entry to include updating ticket statuses, time entries and activity notes. • Assess and categorize support requests based on urgency and subject matter. • Assign tickets to appropriate consultants based on client needs. • Communicate clearly with clients to confirm receipt of tickets and provide updates as needed. • Track ticket progress to ensure timely resolution. • Escalate issues when necessary and ensure proper documentation of all interactions. • Capable of wearing multiple hats simultaneously • Ability to collaborate with consultants, external partners, and clients. • Maintain accurate records and contribute to helpdesk reporting and metrics. Qualifications: Required: • High school diploma or equivalent. • Detailed and results-oriented individuals take the initiative to solve problems. • Ability to communicate with team members and clients concisely and confidently, both verbal and written. • Ability to work both independently and within a team environment. • Ability to work creatively and analytically in a problem-solving, fast-paced environment. • Ability to work closely with multiple internal and external organizations. • US Citizen or Green Card. • Able to pass background checks and public trust clearance if/when needed for assignments. • Client focused mindset with a willingness to learn and grow. • Ability to work 100% remotely and independently with minimal supervision Preferred: • Comfortable with basic office software, Microsoft Suite. • Experience in customer service or administrative support. • Familiar with helpdesk software. • Basic understanding of technical terminology or service workflows. Requirements PHYSICAL REQUIREMENTS General physical requirements needed to perform the essential functions of this job may vary based on location of assignment. Assignment Location - Remote or Local Office • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. • Fingering (typing), communicating, repetitive motions. • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. • Inside environmental conditions with protection from outside elements. At GP Strategies Government Solutions culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies Government Solutions is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.