Gong.io

Own and mature the end-to-end third-party risk management program ensuring vendor compliance with security, privacy, and compliance standards. | 7+ years experience in third-party risk management, GRC, or information security with strong knowledge of SOC 2, ISO 27001, and NIST frameworks. | Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong is seeking an experienced Third Party Risk Manager to join our Governance, Risk, and Compliance (GRC) team. In this role, you will own and mature Gong's third-party risk management program, ensuring that vendors, suppliers, and partners meet our security, privacy, compliance, and operational resilience standards. You will establish baselines and controls that Gong can implement to proactively address third-party risk, and apply a risk-based approach to vendor reviews—prioritizing effort based on the criticality, data access, and inherent risk of each vendor. You will build a program that is robust and scalable, evolving to meet the business's needs as Gong grows. You will partner cross-functionally with Procurement, Legal, Security, Privacy, and business stakeholders to assess, monitor, and mitigate risks across the full vendor lifecycle. This role will report directly into the Head of GRC and operate both strategically and very hands-on. RESPONSIBILITIES Own the end-to-end third-party risk lifecycle: intake, due diligence, risk assessment, onboarding, ongoing monitoring, and offboarding. Establish baselines and controls that Gong can implement to reduce and manage third-party risk across the vendor portfolio. Apply a risk-based approach to vendor reviews, tiering vendors and scaling the depth of due diligence according to inherent risk, data sensitivity, and business criticality. Build a robust and scalable TPRM program that adapts to evolving business needs and supports Gong's growth. Conduct vendor risk assessments across security, privacy, compliance, financial, and operational domains, and clearly communicate findings and remediation requirements. Partner with Procurement and Legal to embed risk requirements into contracts, data processing agreements, and vendor onboarding workflows. Maintain and enhance the TPRM framework, policies, standards, and procedures in alignment with frameworks such as SOC 2, ISO 27001, and relevant privacy regulations (e.g., GDPR, CCPA). Manage continuous monitoring of the vendor portfolio, including periodic reassessments, tiering, and tracking of remediation items. Administer and optimize TPRM tooling and automation to scale the program. Report on third-party risk posture, key metrics, and trends to GRC leadership and relevant stakeholders. Support audit and customer assurance activities related to third-party risk. Experience handling security agreements between vendors - and holding vendors accountable to such agreements. QUALIFICATIONS 7+ years of experience in third-party/vendor risk management, GRC, information security, or a related field. Demonstrated ability to establish baselines and controls and take a risk-based approach to vendor reviews. Strong working knowledge of security and compliance frameworks (SOC 2, ISO 27001, NIST) and data privacy regulations. Experience conducting vendor risk assessments and interpreting security documentation (e.g., SOC 2 reports, pen test results, questionnaires). Excellent cross-functional collaboration and communication skills, with the ability to translate risk into business terms. Experience with TPRM tooling (e.g., Zip). Relevant certifications (e.g., CTPRP, CISA, CISSP, CRISC) are a plus. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $117,000 - $185,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-SM1

Drive success of largest clients through strategic guidance and multi-year revenue AI transformation roadmaps with C-suite engagement. | 5+ years in strategic consulting or leadership with enterprise or Fortune 2000 companies and strong communication skills for C-suite engagement. | Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. In this role, you will be directly responsible for ensuring the success of Gong’s largest clients by providing strategic guidance, driving customer transformation journeys, and building long-lasting relationships with key stakeholders. You will work closely with the Sales and Customer Success teams to align Gong’s solutions with the revenue goals of senior leaders, guiding our enterprise customers from point solutions to long-term, autonomous revenue AI transformation. You will leverage Gong’s maturity model to assess clients’ current revenue operations, uncover challenges, and help develop multi-year roadmaps that drive business outcomes. By collaborating with various internal teams, including Sales, Product, Implementation, and C-suite executives, you will play an instrumental role in transforming Gong's relationships with its largest customers, ensuring that we are delivering sustainable value at scale. We are looking for someone with a strong history of consulting senior leaders towards achieving strategic business goals and driving tangible outcomes. This experience could come from being a senior leader in a Fortune 500 type organization that has led large, transformative projects and can distill lessons learned into repeatable consultative engagements. Alternatively, you may have experience as a senior level strategic consultant who desires working with a world-class SaaS organization. RESPONSIBILITIES Build and maintain trusted advisor relationships with VP to C-suite revenue leaders, guiding them through their Gong transformation journey and ensuring long-term success, specifically their customers renewal journey. Lead high-level, consultative discussions with customers to uncover their most pressing revenue challenges and opportunities, leveraging Gong’s platform and solutions to transform their revenue operations. Use Gong’s maturity model to assess and identify gaps in customers' revenue operations, then design customized, long-term roadmaps to help them achieve their revenue objectives. Work closely with Sales, Account Management, Product, Marketing, and other internal teams to align customer needs with Gong’s strategic objectives and ensure effective cross-functional support. Create, execute, and optimize long-term strategic plans for each customer, focused on driving business outcomes and ensuring measurable ROI from Gong’s solutions. Work with client executives to drive alignment on revenue goals, ensuring Gong’s solutions are positioned as central to their long-term growth strategy. Engage with multiple stakeholders across various client business units, ensuring buy-in and alignment at every stage of the transformation process. Help ensure Gong's annual revenue targets are met by fostering growth in large accounts, focusing on retaining and expanding business with multi-million-dollar deals. QUALIFICATIONS 5+ years of experience consulting or leading strategic functions, with a focus on enterprise or Fortune 2000 companies. Example functions where you may have worked include- rev ops, customer success, senior technical divisions as well as anywhere where your current usage of Gong has shown measurable impact on the overall business. Exceptional ability to communicate and build relationships with C-suite executives, VPs, and senior leaders. Experience in consultative sales, business transformation, and driving long-term customer success and ROI. Familiarity with revenue operations, sales technology platforms, and a deep understanding of the challenges faced by sales and revenue teams. Ability to work cross-functionally with product, marketing, sales, and other teams to align customer strategies with Gong’s solutions. Strong organizational skills, with the ability to manage multiple accounts and projects simultaneously while maintaining a high level of customer satisfaction. Excellent verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical stakeholders. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual OTE for this position is $168,000 - $250,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-AM1