16 open positions available
Drive growth within enterprise accounts, develop expertise in digital transformation, and utilize strategic sales methodologies to secure large contracts. | Over 6 years in SaaS sales, with 3+ years in financial institutions or contact centers, and proficiency in advanced sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: • Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. • Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. • Utilize a strategic, data-driven approach to guide clients toward innovative solutions. • Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. • Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: • 6+ years of SaaS experience • 3+ years selling into Financial institutions or contact centers/customer experience software • 3+ years of complex sales experience • A track record of consistently exceeding performance expectations. • Outstanding communication proficiency in phone, email, and other channels. • Ability to Navigate complex and intricate sales processes. • Proficiency in advanced sales methodologies such as MEDDIC or Command of the message • Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com • Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Drive revenue growth within enterprise accounts, develop expertise in digital transformation, and utilize advanced sales methodologies to close large, multi-stakeholder contracts. | 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers, and proficiency in complex sales methodologies. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. Utilize a strategic, data-driven approach to guide clients toward innovative solutions. Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: 6+ years of SaaS experience 3+ years selling into Financial institutions or contact centers/customer experience software 3+ years of complex sales experience A track record of consistently exceeding performance expectations. Outstanding communication proficiency in phone, email, and other channels. Ability to Navigate complex and intricate sales processes. Proficiency in advanced sales methodologies such as MEDDIC or Command of the message *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Serve as a strategic partner to banking clients, guiding platform adoption and optimization, and translating platform capabilities into measurable improvements. | Over 4 years of experience in banking or credit union operations, project management, and familiarity with digital banking or contact center solutions. | Note: The job is a remote job and is open to candidates in USA. Glia is the leading AI customer service solution for banks and credit unions, providing a platform that combines AI and human agents to enhance customer interactions. The Customer Success Manager will serve as a strategic partner for banking clients, helping them maximize the value of Glia's platform through advisory, operational translation, and stakeholder navigation. Responsibilities • Act as a trusted advisor to client leadership, guiding them on how to best drive value with our platform, leveraging your firsthand knowledge of Financial Institutions business processes and challenges. • Translate Glia's platform capabilities into tangible improvements for customer experience and Contact Center Operations, speaking the language of credit union KPIs. • Navigate complex internal client structures to establish deep relationships with key stakeholders across Member Experience, Digital Banking, IT, Compliance, and Lending teams. • Oversee the successful adoption, governance, and ongoing optimization of the Glia platform. • Develop and lead Executive Business Reviews that clearly demonstrate ROI and measurable improvements in core banking KPIs (e.g., cost-to-serve, customer and member satisfaction, time-to-resolution). • Champion the voice of the bank/credit union customer internally, providing strategic insights to our Product and Sales teams to inform our roadmap. • Lead client-side change management and adoption initiatives, based on your understanding of staff training and operational readiness within a financial institution. Skills • 4+ years of professional experience working within a Bank or Credit Union, ideally in a role focused on Operations, Digital Channels, Member Experience, or Product/Project Management. • Deep, firsthand knowledge of financial institution operational and regulatory challenges, particularly within member service and support functions (e.g., Contact Center, Branch Operations, Lending Administration). • Demonstrated experience in project management or overseeing the implementation and optimization of technology solutions within a financial institution, ideally acting as a technology owner or vendor manager for crucial technology. • Proven ability to collaborate cross-functionally with various internal business units (Lending, Branch Operations, IT, Compliance) to drive large-scale projects. • Familiarity with digital banking platforms or contact center software (AI, chatbots, omnichannel solutions) is highly desirable. • Track record of problem-solving and finding practical solutions for business challenges within your organization. • Bachelor's degree required. • Must be willing to travel 30% of the time. • MBA preferred. Company Overview • Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.glia.com.
Lead marketing strategy and pipeline generation, optimize MarTech stack and funnel management, provide data-driven insights to executive leadership, manage a marketing operations team, and implement process improvements. | 7+ years marketing operations in B2B SaaS, experience managing MarTech stacks, team leadership, strong analytical and project management skills, cross-functional collaboration, and a bachelor's degree with MBA preferred. | About Glia Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen. We're seeking an experienced Marketing Operations leader to be a strategic partner to our CMO, modernize and manage our pipeline generation architecture including MarTech systems and funnel optimization, and use data and analytics to bring proactive insights that propel the Revenue Marketing function forward in a sustainable, efficient way. You will report to the VP of Revenue Operations and work closely with the Revenue Operations org and full GTM leadership team. Responsibilities • Drive marketing strategy that supports short and long-term pipeline generation • Provide strategic recommendations to executive leadership based on data-driven insights, such as budget allocation and investment strategies for demand generation initiatives • Manage and optimize the marketing technology stack and reporting tools to achieve strategic objectives • Transform funnel management capabilities to enable review of leading performance indicators • Monitor and analyze marketing signals such as campaign performance, lead volume, and funnel conversion rates to inform marketing strategy • Operate cross-functionally with the broader Revenue Operations org and GTM leadership team • Design and implement process improvements through automation and resource optimization • Manage a team focused on delivering campaigns into market, managing BDR operational architecture, and maintaining and reporting on top of funnel data Requirements • 7+ years of marketing operations experience in B2B SaaS • Proven experience managing MarTech stacks (e.g. Salesforce, Marketo, SalesLoft) • Strong track record of managing and building teams • Strong analytical skills with expertise in funnel metrics, ROI analysis, and performance reporting • Experience working cross-functionally across the GTM organization • Deep understanding of marketing automation and campaign management • Strategic mindset with ability to translate data into actionable insights • Excellence in project management and process optimization • Bachelor's degree, MBA preferred • Strong communication and stakeholder management skills • Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com • Want to know more about working at Glia? Check our Glia's Career FAQs
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