Glean

Lead the design, development, and operational management of enterprise connectors to scale Glean's knowledge graph platform. | Extensive experience in SaaS, cloud infrastructure, large-scale data pipelines, and enterprise security, with proven leadership in technical program management. | About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the Role: Glean is seeking a Connector TPM to build the "pipes" that feed the Glean Enterprise graph. This requires balancing the high-level product vision with the deep technical constraints of distributed crawling, rate-limiting, and data security. You will: Own multi‑quarter programs across our highest‑impact connectors (Microsoft 365, Google Workspace, Slack, Atlassian, Salesforce, GitHub, etc.) and the platform capabilities that power all connectors. Work closely with tech leads and architects on system design, scalability, and reliability of our connectors stack. Design the operating model and technical roadmap that allows us to scale from dozens to hundreds of high‑quality connectors without linear increases in operational burden. Technical Leadership: Lead design reviews to balance immediate customer needs with long-term platform scalability. Operational Excellence: Drive connector reliability by setting strict SLOs for data freshness and error rates. Build the telemetry and root-cause culture needed to shift from reactive fixes to proactive, high-uptime operations. Lifecycle Management: Manage the full connector lifecycle from intake and compliance to GTM launch. About you: 5+ years in TPM, PM, or Engineering, with 3+ years leading complex B2B SaaS or cloud infrastructure programs. Deep experience in large-scale distributed data pipelines and enterprise identity/security constraints. Experience with AI/ML, data pipelines, and API integrations. Proven ability to turn ambiguous problems into clear roadmaps, influence architectural designs with staff engineers, and lead rigorous operating rhythms like design reviews and post-mortems. Excellent written and verbal communication: able to write crisp technical program docs and status updates, and comfortable presenting trade‑offs and recommendations to engineering and product leadership. A builder mindset and high ownership: willing to get into logs, dashboards, and traces; comfortable defining new processes and iterating quickly based on what you learn in production. Nice to have: First hand experience building MCP Servers across various SaaS Services. Location: This role is a hybrid (4 days a week in our Palo Alto office) Compensation & Benefits: The standard base salary range for this position is $198,000 - $235,500 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID

Lead and manage cross-functional technical programs related to billing, payments, and revenue operations, translating business strategies into technical roadmaps. | Requires 5+ years in technical program management, experience with distributed systems, APIs, and systems integrations, and ability to operate in a fast-paced SaaS environment. | About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the Role: Glean is seeking an experienced Billing Technical Program Manager (TPM) to lead cross-functional programs across billing, invoicing, payments, and revenue operations at Glean. You will sit at the intersection of Product, Engineering, Finance, RevOps, and GTM, owning multi-quarter initiatives that evolve how we monetize Glean: from pricing and packaging and usage-based/seat-based models, to billing infrastructure, tax & compliance integrations, and reporting and controls. This is a highly visible role where you will drive clarity in ambiguity, design and run rigorous execution frameworks, and ensure we can ship reliable, compliant, and scalable billing capabilities that keep pace with our product and business growth. You will: Own and drive end-to-end technical programs across the Billing & Revenue domain – from problem definition and scoping, through design, implementation, launch, and post-launch stabilization. Translate business strategy (e.g., new pricing/packaging, new product SKUs, usage/consumption models) into concrete technical roadmaps, milestones, and execution plans across multiple engineering teams and partner functions. Build and maintain program source-of-truth artifacts (roadmaps, program charters, status, risks, decision logs) that enable fast, aligned decision-making. Act as the central connective tissue between Product, Engineering, Finance, Accounting, RevOps, Sales, Legal, and Support for all things billing. About you: 5+ years of experience in technical program management or closely related role. Proven track record of leading complex, cross-functional technical programs in a high-growth B2B SaaS or product engineering environment. Strong technical depth: comfortable working with distributed systems, data pipelines, APIs, and systems integrations; able to engage in detailed design discussions and ask the right questions to manage risk and scope. Demonstrated ability to impose structure on ambiguity: you can take a loosely defined problem, bring clarity, define options, and drive toward a decision and execution plan. Excellent written and verbal communication skills; able to translate between deeply technical engineering details, business constraints, and customer impact. Comfort operating in a fast-paced, evolving environment where priorities may shift, and new business opportunities can change the roadmap. Nice to have: Experience with one or more of: usage-based / consumption billing, multi-entity or multi-currency billing, tax engines, or complex customer hierarchies Background working closely with Finance, Accounting, and RevOps on revenue recognition, financial close, and compliance needs Familiarity with tools in the quote-to-cash ecosystem Prior experience at an early- or growth-stage startup where you’ve helped build billing capabilities from relatively early maturity Location: This role is a hybrid (4 days a week in our Palo Alto office) Compensation & Benefits: The standard base salary range for this position is $198,000 - $235,500 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID

Support strategic sales operations through data analysis, reporting, forecasting, and process optimization to enhance sales effectiveness. | 5+ years in sales or revenue operations, strong analytical skills, experience with Salesforce, and ability to communicate complex ideas to senior leadership. | About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the Role: Glean is seeking a Field Operations Manager to be the operational and analytical backbone for the Strategic sales segment, supporting our sales team aligned to our largest and most complex customers and prospects. You will: Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls Lead the design and build of reporting and dashboarding for the Strategic segment Work with Systems to drive CRM hygiene and scalability for Strategic account reporting Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV About you: 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams Experience building strong relationships with sales leadership and executives Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations. Significant experience with Salesforce reporting and dashboarding Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences. Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities. Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist. Location: This role is US remote Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-REMOTE

Leading consumer insights and innovation strategies to develop new products and enhance brand positioning. | Extensive experience in market research, consumer insights, and product innovation, with leadership in managing research teams and strategic planning. | About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking, partners are core to how we grow, and our reseller and VAR ecosystem is a big part of that story. We’re looking for a Senior Partner Marketing Manager to lead how we go to market with our indirect partners and turn strong relationships into real, measurable impact. This role is about building momentum. You’ll work closely with Channel Sales, Partner Managers, and Marketing to design joint programs that partners are excited to run, sellers want to lead with, and customers feel the value of. If you love shaping strategy but also rolling up your sleeves to get things launched, you’ll feel right at home. You will: Driving Joint GTM with the Channel Create and run co-marketing programs with top resellers and VARs that drive awareness, pipeline, and revenue. Build repeatable campaign frameworks and plays that partners can easily activate across regions and segments. Lead MDF planning and execution, with a strong focus on ROI and partner impact. Enabling Partners to Win Develop partner-ready messaging, content, and “campaign-in-a-box” kits that make it simple for sellers to position and market Glean. Work with Product Marketing to tailor Glean’s story for channel audiences, industries, and key use cases. Activating the Field and Ecosystem Bring Glean to life through partner events, SKOs, roadshows, and regional programs that build mindshare and pipeline. Serve as the marketing lead for strategic VAR relationships, aligning plans with joint account and growth priorities. Measuring What Matters Define and track success across partner-sourced and partner-influenced pipeline, engagement, and conversion. Use data and partner feedback to continuously improve programs and investment decisions. About you: 8+ years of experience in B2B marketing, with deep experience in channel, partner, or ecosystem marketing in SaaS or enterprise tech. A strong understanding of how resellers and VARs operate, from sales motions to incentives to marketing programs. A builder mindset with the ability to take big ideas and turn them into scalable, repeatable programs. A collaborative style and comfort working cross-functionally with Channel Sales, Partner Management, Demand Gen, and Product Marketing. A balance of strategic thinking and hands-on execution. You can zoom out, then dive in. Location: This role is remote Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-REMOTE

Lead and develop a high-performing sales team to achieve revenue targets and expand customer base in the Southeast region. | At least 5 years of sales leadership experience, enterprise SaaS sales expertise, strong relationship-building skills, and experience with complex deal cycles. | About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About The Role The Regional Vice President is a front line sales leader who will lead a team of Strategic Account Executives. This role will be responsible for running a regional plan, building out the territory, developing Strategic Account Executives within the region, while implementing a strong sales methodology, working complex enterprise sales cycles focusing on landing and expanding the largest accounts within the Southeast Region. You Will • Meet or exceed monthly, quarterly and yearly revenue targets • Develop and execute a comprehensive regional plan • Accelerate customer adoption • Continually build and grow a robust sales pipeline • Work with partners to extend reach & drive adoption • Lead contract negotiations • Develop long-term strategic relationships with key accounts • Ensure customer happiness and success • Help to recruit and build your Strategic Account Executive team About You • At least 5 years formal sales leadership experience building and leading high performance sales teams. • Strong leadership and coaching skills, with the ability to motivate and develop a high-performing sales team. • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. • Strong analytical and problem-solving skills, with the ability to make data-driven decisions. • Significant enterprise sales and strategic customer development experience. • History of accurate forecasting and business reporting. • Have clear examples of closing complex deals and selling into complex organizations • Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory • Previous experience building relationships and selling face to face to C level executives • Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics • Experience selling technical SaaS and cloud based software solutions • Basic understanding of search infrastructure is a plus • You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers • Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus.Experience selling at a startup or a similar fast-paced environment. Location • This role is remote, but must be based in the West Coast, ideally San Francisco. Compensation & Benefits The OTE range for this role is $350,000- $400,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Developing product roadmaps, understanding customer needs, and collaborating across teams to deliver innovative knowledge management solutions. | 6+ years in B2B SaaS product management, strong technical background, excellent communication skills, proven ownership and results-driven approach. | About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the Role: As a Product Manager, you’ll help solve a ubiquitous problem that all knowledge workers in the world struggle with on a daily basis. You’ll deliver best-in-class products for finding, curating, sharing, discovering, and managing knowledge. We’ve only taken the first step towards our long-term vision of an intelligent work assistant, and we need great product leaders to take us the rest of the way. We’re currently a very lean product team, so you’ll have an outsized role in shaping both the product roadmap and the product team itself. You’ll collaborate closely with our stellar Design, Engineering, Sales, Marketing, and Success partners to understand our customers and build category-defining tools. You’ll wear many hats and gain both breadth and depth of experience. You will: • Spending a lot of time with our customers to deeply understand their knowledge needs • Developing key parts of our product roadmap, marrying customers’ needs with our product vision • Empowering your team by giving context, setting direction, and building alignment • Driving customer-focused decisions, clear prioritization, and efficient execution • Coordinating cross-functionally with with leadership, go-to-market teams, and other key stakeholders across the company • Building processes that will scale as our team and company go through rapid growth About you: • You have 6+ years of experience as a product manager at a B2B SaaS company. Experience working on collaboration, productivity, or ML/ranking tools is a plus. • You have a strong technical background and excel at analytical thinking • You are an excellent written and verbal communicator • You have a proven track record of taking ownership, taking initiative, and delivering results • You collaborate effectively with cross-functional partners • You have a learning and growth mindset • You are mission-first and understand that your success is measured by your product and team’s success Location: • This role is hybrid (3-4 days a week in one of our SF Bay Area offices) Compensation & Benefits: The standard base salary range for this position is $105,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID

Lead and manage deployment teams to ensure high-quality, scalable implementation of the Glean platform, including establishing standards, KPIs, and continuous improvement processes. | Extensive experience in customer-facing SaaS delivery, team leadership, delivery process standardization, and cloud fluency, with a preference for certifications in cloud platforms. | This a Full Remote job, the offer is available from: United States About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking an additional leader of our DEM (Delivery Excellence Management) team. The Delivery Excellence team is accountable for a customer’s deployment of the Glean platform. They lead efficient technical deployments, proactive program management, and measurable value realization for customers—from kickoff through go‑live and growth. DEMs partner closely with Sales, Solution Architects, AI Outcomes, Support, and R&D to deliver reliable launches and long-term success. You will: • Lead, grow, and mentor a team of Delivery Excellence Managers; own team performance, operating rhythms, and career development. • Establish prescriptive delivery playbooks, templates, and operating standards (SSO, people data, connectors, readiness gates) to ensure consistent, high-quality deployments at scale. • Own end‑to‑end delivery governance across your team’s accounts: kickoff, plan, deploy, go‑live, handoff, and renewal‑readiness, including proactive risk management and escalation handling. • Set and report on portfolio‑level KPIs (deployment velocity, time‑to‑value, adoption, satisfaction, ROI proxies), and drive continuous improvement against these metrics. • Partner with Sales, Solution Architects, AI Outcomes Managers, Support, and R&D to ensure a seamless customer journey and accelerate value realization post‑launch. • Engage with executive sponsors and customer program leads to align on goals, joint success plans, and measurable outcomes; serve as a strategic advisor when tradeoffs arise. • Systematize feedback loops from field to product; influence roadmap and readiness (connectors, deployment tooling, admin UX, observability) with clear business impact cases. • Raise the delivery bar: improve onboarding processes, documentation, playbooks, and tooling; champion operational excellence across planning, execution, and closeout. About you: • 6+ years in customer-facing delivery, implementation, technical account management, or consulting for enterprise SaaS; 2+ years leading/managing delivery or customer success/PS teams. • Strong understanding of SDLC and modern delivery practices (Agile/DevOps), with the ability to guide hands-on work in SSO setup, people data, and enterprise connector configuration. • Proven record of building playbooks, standardizing processes, and running delivery at scale with clear KPIs and continuous improvement cycles. • Executive presence and clear communication; comfortable leading escalations, aligning cross‑functional stakeholders, and making outcome‑oriented decisions. • Analytical, systems-thinking mindset; adept at diagnosing deployment blockers and translating field insights into product/process enhancements. • Cloud fluency (AWS, Azure, or GCP). One of the following—or willingness to obtain within 90 days—is a plus: AWS Certified Cloud Practitioner, Microsoft Certified Azure Fundamentals, or Google Cloud Digital Leader. Location: • This job is remote in the US Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID This offer from "Glean" has been enriched by Jobgether.com and got a 72% flex score.

Drive new business and growth within large enterprise accounts by developing tailored strategies, navigating complex organizations, closing deals, and collaborating with internal teams to meet ARR targets. | 8+ years of sales closing experience, ability to sell complex technical SaaS solutions, experience with executive-level selling, knowledge of integrations and APIs, and ability to build new territories and relationships. | About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the Role: As a Strategic Account Executive at Glean, you will drive new business and growth within our largest enterprise prospects by developing tailored strategies to break into and expand major accounts. This role demands sophisticated account research, executive-level messaging, and champion-building to deliver on customer pain points and priority business outcomes. You will have the opportunity to build a territory in the Rockies region and play a key role in shaping Glean’s presence among industry-leading organizations and advancing our mission to transform work with AI. You will: Source and close net new logos within a given territory Have the ability to navigate complex organizational structures and identify executive sponsors and champions Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle Collaborate with internal partners to move deals forward and ensure customer success You will consistently deliver ARR revenue targets and drive success through a metric based approach Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings Provide timely and insightful input back to other corporate functions Create ROI and business justification reports based off of a data driven approach Run tight POCs based off of business success criteria About You: 8+ years of closing experience in Sales with a track record of being a top performer Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment Have clear examples of closing complex deals and selling into complex organizations Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory Previous experience building relationships and selling face to face to C level executives Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics Experience selling technical SaaS and cloud based software solutions Basic understanding of search infrastructure is a plus You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus Location: Candidates are required to reside in the Denver, CO area. This is a remote role. Compensation & Benefits: The standard on target earnings for this position is $300,000 - $360,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-REMOTE

As a SLED Solutions Engineer, you will collaborate with state, local-government, and education customers to demonstrate Glean’s AI-powered search capabilities. You will design and guide tailored technical solutions from initial discovery through successful deployment. | Candidates should have 3-5+ years of sales engineering or solution consulting experience in a SaaS organization focused on the public sector. A Bachelor's degree in Computer Science or a related field is required, along with excellent communication skills and a consultative approach. | About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the role: As a SLED Solutions Engineer, you’ll collaborate with state, local-government, and education customers to show how Glean’s AI-powered search uncovers critical institutional knowledge and streamlines mission-critical workflows. Drawing on deep product mastery and a consultative approach, you’ll design and guide tailored technical solutions from initial discovery through successful deployment. You will: Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives Build and maintain strong relationships with key decision makers and influencers in the public sector Create and demo custom environments based off of customer industry and line of business Run and manage a technical POC cycle Perform customer facing activities including technical discovery calls Lead security based conversations to make customers comfortable with Glean’s security posture Work cross functionally with product and engineering to deliver customer request and be a voice of the customer Develop ROI and business justification reports and presentations About you: 3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets Bachelor's degree in CS or a related field Excellent written and verbal communication skills Highly motivated, driven and self-starting individual Ability to work in a fast paced, team environment Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections Familiarity with any cloud environment (GCP, AWS, Azure) Proficiency in Python or Java Ability to configure, monitor and maintain API based integrations Location: This role is remote OR hybrid (3 days a week in one of our SF Bay Area offices) Compensation & Benefits: The standard OTE range for this position is $110,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-Remote