7 open positions available
Build and maintain data models and metrics to support fundraising and marketing strategies, reducing manual reporting and providing strategic insights. | 8+ years in analytics or data science, strong SQL and Python skills, experience with data warehouse modeling, and ability to work with ambiguous data environments. | GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011 and delivered cash to more than 2 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, span 21 different countries and 69 languages. From software engineers to seasoned humanitarian workers, management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision-making, and strive to build an ambitious, dynamic and high-performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed, and grow. We support high ownership, flexibility, take care of each other, have fun, and create professional growth opportunities. Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. Priority Application Deadline: March 4, 2026 or until we receive a critical mass of applications About this Role GiveDirectly’s Fundraising team is responsible for unlocking significant, sustained funding to scale direct cash transfers globally. As we scale, our fundraising systems must become increasingly rigorous, automated, and compounding. Today, many of our core fundraising metrics and analyses require manual effort; this role will help transform that reality. We are hiring a Senior Manager, Data (Fundraising & Marketing) to serve as the primary strategic data partner to our fundraising and marketing teams. You will combine deep fundraising context with strong technical expertise to define the right questions, establish durable source-of-truth metrics, and build leveraged data products that reduce ad hoc work over time. You will function as a senior individual contributor with significant scope and autonomy. You will directly own significant data modeling and transformation work within the data lakehouse. You will be responsible for building the curated data models that power reporting, forecasting, and decision-making. Our data infrastructure is built on AWS and Databricks, with dashboards and visualizations in Tableau. You will primarily use SQL to query data and contribute to data pipelines, and Python notebooks for deeper analysis. This is a full-time, globally remote position with travel 2–3 times per year for team retreats or planning sessions. Core Responsibilities Data Product and Metrics Ownership Set vision and priorities for how data supports fundraising and marketing strategy, based on a deep understanding of GiveDirectly’s fundraising model, donor lifecycle, and growth strategy, across revenue streams Define, standardize, and document core fundraising and marketing KPIs (e.g., retention, LTV, revenue forecasting metrics) to drive fundraising goals Design and build robust data models in the warehouse that serve as the source of truth for fundraising reporting - weekly, monthly, quarterly and annually Establish clear, trusted source-of-truth datasets and metric logic used consistently across Fundraising, Finance, and Leadership, continually folding learnings in to update the metrics and definitions Identify recurring analytical needs and convert them into scalable, automated data products Scope and prioritize fundraising data products in partnership with Fundraising and Marketing Data stakeholders Partner with data engineering on upstream data quality and pipeline improvements, while owning the downstream analytical layer Continuously reduce ad hoc reporting by investing in durable systems that compound in value over time Strategic Fundraising and Marketing Analytics Serve as the primary data partner to fundraising and marketing leadership, informing strategy across acquisition, retention, and revenue expansion Build and maintain revenue forecasts and donor cohort models to guide annual planning and budget allocation Support channel investment decisions with clear ROI frameworks, experiment design, and performance analysis Proactively surface decision-relevant insights, even when questions are not fully formed Donor & Revenue Insights Conduct deep-dive analyses into donor cohorts, retention drivers, churn patterns, and cost per dollar raised to drive continuous improvement on fundraising performance Evaluate marketing and fundraising initiatives using appropriate analytical methods (including experimentation where feasible, though not all channels support large-scale testing) Translate complex analyses into clear recommendations for non-technical stakeholders that drive fundraising improvements Surface high-leverage opportunities to improve conversion, retention, and revenue durability Data Infrastructure & Platform Contribution Collaborate with data engineers and analytics peers to improve data quality, access, and trust Partner with the Salesforce Lead to ensure CRM data structure and integrity support accurate reporting and scalable downstream modeling Contribute to the long-term roadmap for fundraising data architecture, ensuring systems are designed for scalability and compounding insight generation over time Contribute to improvements in GiveDirectly’s data capabilities such as adopting conversational analytics Maintain high standards of analytical rigor, documentation, and reproducibility Qualifications We recognize that strong candidates may not meet every requirement listed below. If this role excites you, we encourage you to apply. Required 8+ years of experience in analytics, data science, or quantitative strategy roles, including a track record of driving marketing, growth, or fundraising performance through analytics Strong experience setting vision and priorities for data products from significant ambiguity Strong systems thinking and experience designing measurement systems that compound in value and reduce recurring friction Advanced SQL skills and demonstrated experience building production-grade data models in a data warehouse Strong Python proficiency Experience building forecasting models (e.g., revenue, LTV, retention) Experimentation and performance measurement experience (e.g., A/B testing, quasi-experimental methods, ROI evaluation) Ability to navigate ambiguity and independently shape how data informs organizational strategy Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. The United States base salary for this role is $129,000, with an additional 10% bonus index. This role is fully remote, so if you are not based in the US, we will share an estimated salary benchmark for the country you are based in during the hiring process. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A positive and supportive team with opportunities for advancement A demonstrated commitment to helping all staff develop and grow A competitive salary, including bonus A robust health benefits plan (exact details will vary by country) Flexible paid time off Allowances for desk set-up and learning and development #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Analyze humanitarian needs, incorporate diverse data sources, and produce actionable targeting insights for emergency cash programs. | Requires 3-5+ years in humanitarian needs analysis, 2+ years in data tool production, and high technical fluency, none of which are evident in your resume. | About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities. Job Type: Full-time Location: Remote (Must overlap with an East Africa timezone by at least 3 hours) Reports to: Senior Product Manager - Targeting, Emergency Cash Travel Requirement: 10–20% (~1 week every 2 months) Overview GiveDirectly is seeking a Targeting Analyst to identify and prioritize communities and individuals to deliver cash to in moments of crisis. This person will serve as the analyst for targeting within the Emergency Cash (EC) Product team, using a variety of data sources and tools to ensure GD knows: • When and where a crisis event has occurred that fits GD response criteria. • Which subpopulations are most affected and relevant for our programs. • The actionable lists of individuals to enroll for assistance. The analyst will apply humanitarian needs analysis frameworks to ensure that our emergency cash response is data-driven and contextually grounded. The ideal candidate will have a background in humanitarian data analysis, using both traditional and novel data sources, as well as experience delivering actionable data products to decision makers and operational teams. The analyst will give input to shape analysis product design, and work closely with engineers and data scientists to create them. What You’ll Do Analyze Humanitarian Needs for Program Targeting • Implement approaches for systematically assessing needs in crisis-affected populations. • Incorporate humanitarian data sources (e.g., needs assessments, poverty statistics, vulnerability indices, displacement monitoring, etc) into GD’s targeting systems. • Surface, test, and use novel data sources, such as from geospatial imagery, call detail records, social media, crowd-sourcing, etc. • Provide clear targeting analysis with relevant subpopulations for emergency cash programs as a service to other teams, visualizing data on maps and dashboards. • Based on determined targeting criteria, general recipient lists of individuals to be enrolled in GD EC programs. • Provide targeting analysis services for both GD’s preparedness and response states – scoping and prioritizing relevant subpopulations based on pre-existing risks and delivering on-demand analysis during response deployments (remote). Monitor and Analyze Crisis Events • Monitor global risks and crises, providing analysis for GD teams to make activation decisions. • Communicate with humanitarian agencies, data providers, and crisis monitoring organizations to integrate reliable event and needs assessment data into GD’s workflow. Systems • Participate in product development from problem discovery and user requirements gathering to launch and iteration, working with engineering, data science, and operations. • Conduct agile iterative experiments and pilots to validate assumptions about crisis detection and targeting, using results to refine strategy. • Define and track success metrics for targeting tools, ensuring outputs are timely, relevant, and usable in the field. • Maintain internal data source documentation, including a qualitative assessment of accuracy, reliability, and limitations of sources and datasets. Drive Efficiency and Document Learning • Continuously evaluate and improve targeting approaches for speed, accuracy, and inclusivity, while maintaining humanitarian principles. • Stay abreast of emerging technology and new data sources to ensure GD is leveraging cutting-edge approaches to targeting. • Document learning to scale best practices across different contexts. What You’ll Bring • Exceptional alignment with GiveDirectly values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. • 3-5+ years experience conducting humanitarian needs analysis — assessing vulnerabilities, interpreting crisis data, and applying frameworks such as the IPC, MIRA, or sectoral needs assessments — to directly inform operational planning. • 2+ years of experience producing data tools, with a track record of providing actionable, humanitarian information products to decision makers and operational teams. • Demonstrated ability to design and implement reusable analysis approaches that scale across multiple contexts. • High technical fluency across data analytics and data science – ability to ask the right questions, internalize technical tradeoffs between approaches, and shape complex data and technical challenges into operationally viable targeting strategies. • Excellent stakeholder management and communication skills across technical and non-technical audiences, including humanitarian agencies and data providers. • Proven ability to thrive in fast-changing, high-stakes environments. • Ability to adapt to change and navigate ambiguity and a curiosity-driven mindset. • Ability to balance speed and rigor in high uncertainty. Nice to Have • Prior field experience in humanitarian response or international social protection programs in resource constrained contexts. • Familiarity with data security and privacy frameworks in sensitive contexts. • Comfort working in SQL, Python, or R for data manipulation and analysis; Experience working with a data visualization tool. • Experience in geospatial data analysis and knowledge of applications for GIS in humanitarian response. • Experience using generative AI for decision support. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. • The United States base salary for this role is $94,700. • The Kenya base salary for this role is $61,900. • The UK base salary for this role is £61,200. This role is fully remote, so if you are not based in the US, Kenya or UK, we will share an estimated salary benchmark for the country you are based in during the hiring process. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. • *GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Lead and execute GiveDirectly’s senior philanthropy strategy, personally steward major donors, and build a high-performing team to achieve ambitious fundraising goals. | Proven track record of securing significant philanthropic commitments from high-net-worth individuals and foundations, experience engaging with finance and technology sectors, and strong leadership in developing fundraising teams. | About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities. About the role GiveDirectly is seeking a strategic and results-driven Senior Director, Philanthropy to lead and grow our senior philanthropy efforts across high- and ultra-high-net-worth individuals, trusts, and foundations, including private and family foundations. This role will be central to mobilizing flexible, values-aligned capital at meaningful scale in support of GiveDirectly’s most ambitious goals. You will own the strategy and execution of GiveDirectly’s senior philanthropy program, personally steward and close relationships with some of our most significant supporters, and work closely with the CEO on top-priority relationship management. GiveDirectly’s philanthropy team is a lean (approximately 4–5 staff), high-performing team that consistently raises $100M+ from major individual donors. Looking ahead, GiveDirectly has set a bold ambition to deliver $5 billion directly to people living in poverty by 2035 - having reached the US$1Bn milestone in 2025. This role will be critical to expanding and diversifying our base of senior philanthropists — particularly donors from technology and finance backgrounds who value evidence, speed, and scalability — while building a durable engine for long-term growth. This role is ideally based in the United States and requires meaningful overlap with New York working hours (minimum 4 hours daily), as well as collaboration with teams in East Africa, and the Bay Area. Reports to: Vice President, Partnerships & Philanthropy Level: Senior Director Travel: ~6–10 trips annually (donor engagement, team retreats, or program visits) What we’re looking for A proven track record initiating and securing significant philanthropic commitments from high- and ultra-high-net-worth individuals and/or private or family foundations Experience engaging stakeholders or donors from finance and technology sectors, with strong credibility and networks Strategic judgment and the ability to both shape philanthropy strategy and personally close complex deals Experience leading and developing fundraising teams, or teams working with similar skills sets (analytics, sales, consulting, start-ups), with a strong quality bar Strong systems judgment, including experience determining when high-touch donor management is essential and when scalable, automated approaches are more effective Deep alignment with GiveDirectly’s values, including recipient choice, transparency, and evidence-driven decision-making What you’ll do Set senior philanthropy strategy and drive results Own and evolve GiveDirectly’s senior philanthropy strategy (acquisition, close, and upsell) across high- and ultra-high-net-worth individuals, trusts, and foundations Translate organizational priorities and long-term ambitions, including the goal to deliver $5B by 203, into clear fundraising strategies and high-leverage opportunities Partner closely with the VP of Partnerships & Philanthropy and the CEO on the highest-priority philanthropic relationships Deepen partnerships within the finance and technology sectors while expanding GiveDirectly’s philanthropic base to include next-generation wealth holders, trust-based donors, etc. Personally steward and close major donors Manage and grow a selective portfolio of major philanthropists Lead complex, high-stakes donor conversations resulting in significant, multi-year, and transformational commitments Serve as a trusted partner to philanthropists engaging with GiveDirectly’s most ambitious initiatives Lead a high-performing team Lead and support a team of approximately 4–5 fundraisers, setting clear priorities and a high quality bar Coach team members on donor strategy, relationship management, and deal execution Run disciplined portfolio, pipeline, and forecasting using salesforce and other tools Build scalable systems and collaborate across teams Strengthen end-to-end systems for acquisition, engagement, solicitation, and stewardship of major philanthropists Define and implement the right balance between bespoke relationship management and scalable, automated donor engagement, ensuring senior time is focused where it adds the most value Work closely with the Special Projects, Partnerships, and Individual Giving teams to drive cohesive fundraising strategies and donor experiences Ensure strong Salesforce discipline, forecasting accuracy, and portfolio hygiene What success looks like in 12–18 months Multiple new or deepened multi-year, transformational philanthropic partnerships, building on our strong base. A credible path to deliver US$200M+ in annual revenue from this donor category within 2 - 3 years, with demonstrated growth hypothesis across acquisition, retention and new fundraising bets (we are aiming for approx 18% YOY growth, ideally more, to meet our overall US$5Bn delivered by 2035 goal). A clear strategy for donor engagement - including clarity on how best to manage donor relationships, how best to leverage automation and technology - including synergies with our individual giving team, and when to deploy bespoke strategies for engagement. A focused, high-performing philanthropy team operating with strong systems, clarity, and confidence, working collaboratively across the organisation and other revenue teams. Why major philanthropists choose GiveDirectly Major philanthropists partner with GiveDirectly because we offer something rare: the ability to deploy capital quickly, transparently, and at scale, backed by one of the strongest evidence bases in global development. Our work particularly resonates with donors from technology and finance backgrounds, and those interested in trust/dignity focused giving, or effective altruism, who value rigorous evaluation, operational excellence, and the opportunity to test and scale ideas that can reshape how poverty is addressed globally. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. The United States base salary for this role is $145,000 with a 15% annual bonus. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A positive and supportive team with opportunities for advancement A demonstrated commitment to helping all staff develop and grow A competitive salary, including bonus A robust health benefits plan (exact details will vary by country) Flexible paid time off Allowances for desk set-up and learning and development #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Lead social media strategy, create compelling content, collaborate with teams, and measure social media performance to enhance GiveDirectly’s online presence. | Proven ability to grow social media presence, strong writing/editing skills, experience with content tools, and understanding of social algorithms and analytics. | About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities. Level: Senior Manager Location: Remote Reports To: Sr. Director of Communications About The Role We are seeking a Social Content Lead to lead GiveDirectly’s presence across our social platforms, focusing on brand building, audience building, reach/engagement, and lead generation to drive our top level goal: raise more money to be delivered to people in extreme poverty. This senior manager would own execution & strategy across GiveDirectly primary public accounts (LinkedIn, X, Instagram), other platforms( Substack, YouTube, Facebook, BlueSky, TikTok, Reddit, podcast, & newsletter) and paid collaborations with online creators (e.g. Elsa, Blair, Simon), while also supporting our principles with their thought leadership accounts (e.g. Nick, Caroline, Caitlin). This is a new role that would be asked to answer strategic questions: Which channels should we invest (or divest) in to achieve our top level goal? What content and channels perform best at accomplishing that goal? What new approaches should we test? How can we measure success? This senior manager would also own execution (with support), ensuring that our channels effectively showcase our unique model, values, & impact in ways that are compelling, credible, human, surprising/funny, and — most importantly — break through the noise. You’ll collaborate with our Growth, Communications, Research, and Program teams to highlight recipient stories, translate data and findings into accessible content, support giving campaigns, and strengthen how GiveDirectly shows up online. This role is not an on-camera personality role. Instead, you’ll be behind the scenes, building a strong digital presence and shaping how the world sees our work. This Senior Manager Should Spike On • 💡Creativity & speed: Comes up many novel ideas for content & collabs, tapping into current trends while they last. • 🛠️High ownership, output, & quality: Creates high-quality work quickly and reliably, using discretion to represent the organization online. • 📱Digital native storytelling instinct: Knows what plays best on ever-changing platforms, understanding what makes content resonate emotionally and intellectually. • 🧪Strategic, entrepreneurial, & analytical: Comfortable testing, iterating, and learning from results – balancing long-term brand strategy with day-to-day execution. Key Responsibilities Social Media Strategy & Brand Management • Lead GiveDirectly’s social media strategy and posting calendar across all major platforms • Build and refine a repeatable social playbook & templates that balances storytelling, education, and credibility. • Define goals for each channel and measurement framework. Content Creation & Management • Create and edit content (posts, visuals, short videos, audio) that highlight GiveDirectly’s programs, research, and impact. • Collaborate with Communications, Research, and Program teams to translate data and stories into compelling, public-facing content. • Manage publishing cadence, community engagement, and platform optimization. • Guide tone, messaging, and publishing style for each account, ensuring consistency without homogenizing. • Ensure all channels move in harmony during product launches, campaigns, and announcements. • Stay ahead of platform updates, algorithm shifts, and emerging content formats. • Proactively suggest new ideas, tests, and experiments. • Capitalize on relevant trends while ensuring all content aligns with brand guidelines and messaging priorities. Collaboration with Content Creators • Identify, approach, and negotiate agreements with highly aligned and impactful content creators for paid collaborations, building a network to activate during rapid-onset emergency responses. • Pitch and oversee strong creative concepts for collaborators. • Surface ideas for unpaid collaborators for the surrogate & media team. Internal Collaboration • Partner with internal teams - Growth, Communications, Research, and Country Programs - to identify stories, earned media, campaigns, blogs worth sharing. • Support leadership and surrogates in expanding their thought leadership. Measurement & Optimization • Track KPIs across channels (reach, engagement, follower growth, traffic, retention, and authority signals). • Understand what positive, meaningful engagement looks like, not just vanity metrics. • Monitor social chatter and sentiment; escalate when needed. • Provide periodic reporting with clear insights and recommendations. Qualifications (Must Haves) • 5+ years of proven ability to grow social media presence for a brand, content creator, or public figures with larger engagement than GiveDirectly. • Strong writing and editing skills, with a clear, confident, and empathetic voice. • Experience with content design or light editing tools (Canva, CapCut, Adobe Suite, Riverside). • Demonstrated ability to turn complex or technical topics into clear, engaging content. • Strong project management skills and ability to prioritize, manage multiple workstreams, and deliver on time. • Strong strategic thinking, you know how to build a cohesive brand across multiple channels. • Deep understanding of social algorithms, audience behavior, and content performance. • Comfort with social analytics tools (ex. Meta Suite, Sprout, Later, Hootsuite). • Deep alignment with GiveDirectly’s values and mission. Nice to Haves • Experience in social storytelling for journalism or social impact sectors. • Understanding of paid social strategy and how organic content complements it. • Background or interest in global development, poverty reduction, or social innovation. • Strong understanding of how to breakthrough with tech & finance audiences in the U.S. + Europe Where this role sits within GiveDirectly • This senior manager is part of the Communications team, reporting to the Senior Director of Communications (Tyler) for the first 6 months. • Their work will be supported by GiveDirectly’s field content, research & insights, growth, surrogates, press, & design staff. • In addition to run-rate work, they will provide key support for emergency cash responses (e.g.), end of year giving (e.g.), research disseminations (e.g.), and other campaigns. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. • The United States base salary for this role is $109,200. • The Kenya base salary for this role is $77,500. • The UK base salary for this role is £71,400 This role is fully remote, so if you are not based in the US, Kenya or UK, we will share an estimated salary benchmark for the country you are based in during the hiring process. Why work at GiveDirectly? Role At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: • A positive and supportive team with opportunities for advancement • A demonstrated commitment to helping all staff develop and grow • A competitive salary, including bonus • A robust health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. • *GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Lead the design and scaling of targeting systems for crisis response, including humanitarian needs analysis, crisis detection, subpopulation identification, and product development with engineering and data teams. | 5+ years product management experience with data-intensive or humanitarian products, strong technical fluency, humanitarian needs analysis expertise, leadership skills, and ability to work in fast-changing environments. | This a Full Remote job, the offer is available from: New York (USA) About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities. Priority application deadline: Oct 17, 2025 or until we reach a critical mass of applications Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. Travel Requirement: 10–20% (~1 week every 2 months) Role Overview GiveDirectly is seeking a Senior Product Manager, Targeting to design and scale the systems that allow us to rapidly and equitably identify who to serve in moments of crisis. This individual will serve as the strategic and technical lead for targeting within the International Rapid Response (IRR) Product team and build the infrastructure that ensures GD knows: • When and where a crisis event has occurred that fits GD response criteria. • Which subpopulations are most affected and relevant for our programs. • The actionable lists of individuals to enroll for assistance. A core part of this role is applying humanitarian needs analysis frameworks to ensure that our crisis response is data-driven, inclusive, and contextually grounded. The ideal candidate will combine humanitarian analysis experience with strong product management skills—you will drive continuous discovery to define our products for targeting, working in tight collaboration with engineers, data scientists, and operations partners to run rapid experiments, validate assumptions, and scale solutions across contexts. Reports to: Senior Product Director, International Rapid Response What You’ll Do Lead Humanitarian Needs Analysis for Targeting • Design and implement approaches for systematically assessing needs in crisis-affected populations. • Incorporate humanitarian data sources (e.g., needs assessments, poverty statistics, vulnerability indices, displacement monitoring, etc) into GD’s targeting systems. • Translate complex needs analysis into clear eligibility criteria and operational plans as a service to other teams. Detect and Prioritize Crisis Events • Develop systems and frameworks to monitor global crises and determine when GD should mobilize. • Partner with humanitarian agencies, data providers, and crisis monitoring organizations to integrate reliable event and needs assessment signals into GD’s workflow. Identify Relevant Subpopulations • Define methodologies and establish systems for determining which groups within a crisis are most relevant for GD’s programs, using vulnerability analysis and humanitarian standards. Generate Recipient Lists • Establish the tool kit for producing accurate, actionable lists of individuals to be enrolled in GD IRR programs. Technical Product Management • Lead and steward the roadmap for targeting capabilities, including capability prioritization • Lead end-to-end product development from problem discovery and user requirements gathering to launch and iteration, hand-in-hand with engineering, data science, and operations • Pair strong technical expertise with deep understanding of users and humanitarian realities to design reusable, leveraged systems • Conduct agile iterative experiments and pilots to validate assumptions about crisis detection and targeting, using results to refine strategy • Define and track success metrics for targeting products • Direct engineering and data science and partner with operations teams to ensure outputs are timely, relevant, and usable in the field. Drive Efficiency and Learning • Continuously evaluate and improve targeting approaches for speed, accuracy, and inclusivity, while maintaining humanitarian principles. • Stay abreast of technology and industry developments to ensure GD is leveraging cutting-edge approaches to targeting. • Document learnings and build playbooks to scale best practices across different contexts. What You’ll Bring • Exceptional alignment with GiveDirectly values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. • Proven experience conducting humanitarian needs analysis — assessing vulnerabilities, interpreting crisis data, and applying frameworks such as the IPC, MIRA, or sectoral needs assessments. • 5+ years of product management experience, with a track record of shipping data-intensive or humanitarian-focused products and collaborating closely with engineers and data teams. • High technical fluency across data engineering, data analytics, and data science – ability to ask the right questions, internalize technical tradeoffs between approaches, and shape complex data and technical challenges into operationally viable targeting strategies. • Excellent stakeholder management and communication skills across technical and non-technical audiences, including humanitarian partners. • Proven ability to thrive in fast-changing, high-stakes environments. • Ability to adapt to change and navigate ambiguity and a curiosity-driven mindset. • Strong product sense and ability to balance speed and rigor in high uncertainty. • Demonstrated ability to design reusable systems, processes, and technology that scale across multiple contexts. • Supervisory and team leadership skills, including setting direction for analysts, data scientists and data engineers. Proven ability to set priorities, provide mentorship, and build collaborative cross-functional teams. Nice to Have • Prior field experience in humanitarian response or international social protection programs in resource constrained contexts. • Familiarity with data security and privacy frameworks in sensitive contexts. • Comfort working in SQL, Python, or R for data manipulation and monitoring. • Experience using generative AI for decision support. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. • The United States base salary for this role is $129,000. • The Kenya base salary for this role is $101,221. This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: • A positive and supportive team with opportunities for advancement • A demonstrated commitment to helping all staff develop and grow • A competitive salary, including bonus • A robust health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization serving some of the world’s most vulnerable communities, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any sexual exploitation, abuse, and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. These efforts help us continue to build and maintain trust with the communities we serve, and prevent harm to our recipients. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide! This offer from "GiveDirectly" has been enriched by Jobgether.com and got a 0% flex score.
Define and lead the cash delivery platform product vision, roadmap, and execution while collaborating with engineering, operations, and field teams to deliver scalable, user-centric solutions. | 8+ years of technical product management with multiple zero-to-one builds, strong technical fluency, empathy for non-technical users, ability to work in ambiguous environments, and excellent cross-cultural stakeholder collaboration. | About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities. Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. About This Role Tech encodes every aspect of GiveDirectly’s programs – from the way a field officer interacts with a potential recipient to collect enrollment data, to actually sending a recipient mobile money. We are making a big investment in our software for cash delivery, because we believe it can 8-10X how fast we can deliver our fastest programs, and improve quality and recipient experience throughout. We are seeking a Product Lead, Cash Delivery Platform to define and lead this platform. You will design systems and abstractions that shape our cash delivery, owning the roadmap across capabilities like survey building, eligibility & verification, fraud detection, payments, and case management. You will work closely with engineers, field operations, and research teams to design, build, and scale a system that ensures cash gets to the right recipients faster, more efficiently, more securely, and with better recipient experience. This is not an execution-focused feature-shipping role, or an iterative optimization role – this is a new role, and we’re looking for a leader who has had multiple repetitions defining products from the ground up, and a track record of creating clarity, scale, and reuse from messiness. Level: Director Reports To: VP, Technology Travel: Must be willing to travel to program sites up to 1X per quarter for 1-2 weeks Responsibilities Product Vision & Definition • Define the long-term product vision for GiveDirectly’s cash delivery platform, cutting away historical complexity while building for future flexibility where needed • Pair strong technical expertise with deep understanding of many users – including field officers, recipients, and technical program managers – to design the platform and its abstractions Strategic Roadmap & Prioritization • Own the roadmap for platform capabilities like survey tooling, eligibility and KYC, fraud detection, payments, and case management • Make high-leverage prioritization decisions across multiple product lines and internal teams • Define and track success metrics for the platform Detailed Product Design & Execution • Lead end-to-end product development from problem discovery and user requirements gathering to launch and iteration, hand-in-hand with engineering • Partner with engineers to define robust abstractions and platform boundaries – ask the right questions, internalize technical tradeoffs between approaches, and shape coherent, scalable product logic Cross-functional Stakeholder Management • Align diverse technical and non-technical stakeholders with competing priorities • Collaborate with programs product leads, technical program managers, engineering, operations, and field teams to ensure that platform investments serve real, validated program requirements Qualifications • Exceptional alignment to GD values, passion for our mission, and commitment to recipient dignity and empowerment. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. • 8+ years of technical software product management, including multiple full-lifecycle "zero-to-one" builds • High technical fluency — you should be able to engage deeply with engineers on architecture, APIs, and system design • High empathy for non-technical users and an eye for UX • Experience in a high ambiguity, low-structure environment — you create clarity, not wait for it • Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders • Analytical problem solver: looks at problems with analytical and iterative mindset, with strong framework for prioritization • Bonus: experience working with users experiencing poverty, with low digital literacy, and/or low or no network connectivity Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. • The United States base salary for this role is $154,400. • The Kenya base salary for this role is $120,000. This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. Why work at GiveDirectly? Role At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: • A positive and supportive team with opportunities for advancement • A demonstrated commitment to helping all staff develop and grow • A competitive salary, including bonus • A robust health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization serving some of the world’s most vulnerable communities, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any sexual exploitation, abuse, and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. These efforts help us continue to build and maintain trust with the communities we serve, and prevent harm to our recipients. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Define and lead the cash delivery platform product vision and roadmap, collaborate with engineering and cross-functional teams to build scalable solutions, and manage stakeholder alignment to improve cash transfer efficiency and recipient experience. | 8+ years of technical product management with multiple zero-to-one builds, strong technical fluency, empathy for non-technical users, experience in ambiguous environments, and ability to collaborate inclusively across diverse stakeholders. | About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities. Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. About This Role Tech encodes every aspect of GiveDirectly’s programs – from the way a field officer interacts with a potential recipient to collect enrollment data, to actually sending a recipient mobile money. We are making a big investment in our software for cash delivery, because we believe it can 8-10X how fast we can deliver our fastest programs, and improve quality and recipient experience throughout. We are seeking a Product Lead, Cash Delivery Platform to define and lead this platform. You will design systems and abstractions that shape our cash delivery, owning the roadmap across capabilities like survey building, eligibility & verification, fraud detection, payments, and case management. You will work closely with engineers, field operations, and research teams to design, build, and scale a system that ensures cash gets to the right recipients faster, more efficiently, more securely, and with better recipient experience. This is not an execution-focused feature-shipping role, or an iterative optimization role – this is a new role, and we’re looking for a leader who has had multiple repetitions defining products from the ground up, and a track record of creating clarity, scale, and reuse from messiness. Level: Director Reports To: VP, Technology Travel: Must be willing to travel to program sites up to 1X per quarter for 1-2 weeks Responsibilities Product Vision & Definition • Define the long-term product vision for GiveDirectly’s cash delivery platform, cutting away historical complexity while building for future flexibility where needed • Pair strong technical expertise with deep understanding of many users – including field officers, recipients, and technical program managers – to design the platform and its abstractions Strategic Roadmap & Prioritization • Own the roadmap for platform capabilities like survey tooling, eligibility and KYC, fraud detection, payments, and case management • Make high-leverage prioritization decisions across multiple product lines and internal teams • Define and track success metrics for the platform Detailed Product Design & Execution • Lead end-to-end product development from problem discovery and user requirements gathering to launch and iteration, hand-in-hand with engineering • Partner with engineers to define robust abstractions and platform boundaries – ask the right questions, internalize technical tradeoffs between approaches, and shape coherent, scalable product logic Cross-functional Stakeholder Management • Align diverse technical and non-technical stakeholders with competing priorities • Collaborate with programs product leads, technical program managers, engineering, operations, and field teams to ensure that platform investments serve real, validated program requirements Qualifications • Exceptional alignment to GD values, passion for our mission, and commitment to recipient dignity and empowerment. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. • 8+ years of technical software product management, including multiple full-lifecycle "zero-to-one" builds • High technical fluency — you should be able to engage deeply with engineers on architecture, APIs, and system design • High empathy for non-technical users and an eye for UX • Experience in a high ambiguity, low-structure environment — you create clarity, not wait for it • Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders • Analytical problem solver: looks at problems with analytical and iterative mindset, with strong framework for prioritization • Bonus: experience working with users experiencing poverty, with low digital literacy, and/or low or no network connectivity Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. • The United States base salary for this role is $154,400. • The Kenya base salary for this role is $120,000. This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. Why work at GiveDirectly? Role At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: • A positive and supportive team with opportunities for advancement • A demonstrated commitment to helping all staff develop and grow • A competitive salary, including bonus • A robust health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization serving some of the world’s most vulnerable communities, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any sexual exploitation, abuse, and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. These efforts help us continue to build and maintain trust with the communities we serve, and prevent harm to our recipients. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Create tailored applications specifically for GiveDirectly with our AI-powered resume builder
Get Started for Free