GitLab

Build and evolve core AI capabilities for GitLab Duo Chat, integrating AI providers, and ensuring reliable, secure, and high-performance features. | Proficiency in Python, JavaScript, Vue.js, GraphQL, AI technologies, and experience with scalable, secure web services. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Staff Fullstack Engineer on the AI Engineering Duo Chat group, you’ll build and evolve the core AI capabilities that power GitLab Duo Chat, helping customers work faster and more securely across the GitLab platform. You’ll boost AI functionality, integrate major providers like Google Vertex AI, and shape the product roadmap by designing new tools and strengthening testing, quality, and performance. Working across Ruby on Rails, Python, JavaScript, and Vue.js, you’ll collaborate closely with product management and specialists across frontend, backend, and UX to deliver secure, well-tested, and reliable features that meaningfully improve the developer experience. Some examples of our projects: • Integrating new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality • Improving debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale What you’ll do • Develop, ship, and maintain features and improvements for GitLab Duo Chat across the full stack in a secure, well-tested, and performant way • Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements • Integrate and extend AI capabilities, including large language models and providers such as Google Vertex AI, into GitLab’s Ruby on Rails and Python-based services • Design, implement, and review GraphQL APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients • Craft clean, maintainable Python and JavaScript/Vue.js code, and uphold engineering standards through thoughtful code reviews and technical guidance to the team • Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops • Identify, prioritize, and address technical debt and performance or optimization issues, driving improvements that make the system more stable and efficient • Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency What you’ll bring • Professional experience building and maintaining production services with Python, including debugging, testing, and performance optimization • Experience in frontend development using JavaScript and modern frameworks such as Vue.js or React • Familiarity with AI technologies and generative AI systems, with exposure to GitLab Duo Chat or similar AI-powered chat products • Working knowledge of GraphQL and RSpec, or willingness to learn comparable tools and testing frameworks • Ability to write secure, well-tested, and maintainable code across the stack in a high-scale web environment • Comfortable working in a highly agile, iterative, and largely asynchronous remote setting, taking ownership as a “manager of one” • Strong communication and collaboration skills, able to work closely with product management and cross-functional engineering partners • Openness to learning, transferable skills, and diverse technical backgrounds aligned with GitLab’s values and all-remote culture About the team The Duo Chat team sits within GitLab’s AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You’ll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. We focus on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging and testing workflows so GitLab customers can safely use AI to plan, write, review, and secure their code. How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead multiple security-focused engineering teams to develop and improve application security scanning capabilities, including auto-remediation, dependency scanning, and web application security testing. | Experience leading multiple technical teams, understanding of software composition analysis, dynamic application security testing, containerization, and open source security tooling. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As an Engineering Manager for Composition Analysis and Dynamic Analysis, you’ll lead multiple teams building the application security scanning capabilities that help GitLab customers find and fix vulnerabilities in their software supply chain and web applications. You’ll guide engineers working on software composition analysis, container scanning, API security, dynamic application security testing, and fuzz testing, and you’ll be responsible for setting priorities, shaping product architecture, and running agile processes across these groups so that our security offerings stay effective, reliable, and easy to use in real DevSecOps environments. You’ll balance complex, security-focused roadmaps, author project plans that span both groups, and coordinate their work so that customers get a cohesive, end-to-end application security experience within GitLab. In your first year, you’ll drive key initiatives like auto-remediation of vulnerable packages, scanning unmanaged C/C++ dependencies, static reachability analysis at the function level, snippet detection for open source dependencies, and significant improvements to the DAST crawler’s efficiency and stability. Some examples of our projects: • Designing auto-remediation workflows for vulnerable open source and third-party dependencies • Improving the DAST crawler to provide more consistent and reliable coverage of modern web applications What you’ll do • Lead engineers across the Composition Analysis and Dynamic Analysis groups, setting clear priorities and expectations. • Drive key security initiatives, including auto-remediation of vulnerable software packages, scanning unmanaged C/C++ dependencies, static reachability analysis, and snippet detection for open source dependencies. • Improve Dynamic Analysis Security Testing (DAST) capabilities by enhancing the crawler for efficiency, stability, and consistent web application traversal. • Balance priorities and resources across multiple security-focused engineering teams to ensure sustainable delivery and high-quality outcomes. • Author and maintain project plans for epics spanning both groups, aligning work, identifying dependencies, and avoiding duplication of effort. • Run agile project management processes for multiple teams, including planning, estimation, and continuous improvement of delivery practices. • Provide guidance on the architecture of security products, ensuring that software composition analysis and dynamic analysis solutions are robust and scalable. • Collaborate closely with Composition Analysis and Dynamic Analysis teams to ensure consistent, complementary approaches to application security across GitLab’s platform. What you’ll bring • Background leading multiple technical teams or groups, ideally in application security or related domains • Practical understanding of software composition analysis, including how to assess and manage risks in application dependencies • Knowledge of dynamic application security testing (DAST), API security, and web application security testing techniques and tools • Familiarity with containerization technologies, package managers, and dependency management systems • Experience working with or around open source security tooling (for example, OWASP ZAP, Trivy, or similar tools) • Ability to plan and run agile project management processes across several teams, including coordinating priorities and dependencies • Skill in guiding product and architecture decisions for security scanning tools, balancing technical constraints with customer needs • Openness to candidates with transferable experience in security engineering, DevSecOps, or vulnerability management who are motivated to grow in application security leadership About the team The Composition Analysis and Dynamic Analysis teams sit within GitLab’s security product area and focus on building and improving our application security scanning capabilities across the DevSecOps platform. Together, these groups own core features such as software composition analysis, container scanning, API security, dynamic application security testing, fuzz testing, and related remediation workflows. You’ll lead a distributed group of security-focused engineers who collaborate asynchronously across time zones using GitLab itself for planning, code review, and delivery. The team is currently focused on advancing capabilities like auto-remediation of vulnerable packages, scanning unmanaged C/C++ dependencies, static reachability analysis, snippet detection for open source dependencies, and improving the DAST crawler for more efficient, stable coverage of modern web applications, while keeping architectures aligned and approaches consistent across both groups. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $131,600—$282,000 USD How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Designing and structuring outcome-oriented professional services engagements for DoD and federal clients, aligning services with mission objectives, and managing the engagement lifecycle. | Deep experience in structuring, scoping, and selling professional services in the public sector, with knowledge of government procurement, SDLC, DevOps, and strong stakeholder management. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. Some examples of our projects Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers What you'll do Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement. Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities. Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented. Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management. Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures. Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes. What you'll bring Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments. Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements. Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects. Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes. Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders. Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies. Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment. Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $124,300—$266,400 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Guide customers through technical evaluations, design solutions, and support digital transformation using GitLab's platform. | Experience with solution architecture, customer-facing roles, DevSecOps, cloud technologies, and technical communication. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in North America, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. What you’ll do Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle. Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion. Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates. Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team. What you’ll bring Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation. Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows. Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases. Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams. Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments. Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers. Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing. Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. About the team We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300—$193,500 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead and develop a high-performing sales team focused on acquiring new customers and driving revenue growth in the AMER region. | Experience leading distributed sales teams in SaaS or open source environments, with a focus on new logo acquisition, and proficiency with CRM and sales tools. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Director, Regional Sales New Business, you'll build and lead a dedicated new logo function across AMER. You'll focus on bringing GitLab's open source, DevSecOps, and SaaS platform to first-time customers. You'll report to the Vice President for New Business (VP) and own the design and execution of a scalable sales strategy for a large, fast-moving territory. You'll hire, develop, and coach a high-performing team of Account Executives to win first-order deals across mainland Europe. You'll use tools like Salesforce, Clari, Gong, and Outreach to create predictable pipeline, shorten deal cycles to 6 months or less, and consistently meet or exceed new business goals. This is a rare opportunity to shape and operationalize a high-impact new business motion while partnering closely with marketing, sales operations, enablement, and regional leadership to establish the structure, processes, and best practices that will define how GitLab acquires new customers across AMER. This person MUST be located in the Western or Mountain Timezone of the US. What you’ll do Lead a team of Account Executives across AMER focused on winning new logos and driving first-order revenue. Develop and execute a scalable new business sales strategy for AMER, covering both installed base and whitespace accounts within our ideal customer profile. Drive consistent pipeline generation and deal progression across a high volume of target accounts, with an emphasis on predictable new logo performance and efficient deal cycles. Collaborate closely with marketing, sales operations, and enablement to design, test, and refine motions, campaigns, and processes that support new business growth. Use CRM and sales enablement tools such as Salesforce, Clari, Gong, and Outreach to inspect pipeline, forecast, and coach your team based on data-driven insights. Hire, onboard, and develop a high-performing sales team, providing regular coaching on territory planning, opportunity management, negotiation, and deal structure. Partner with regional and global sales leadership to define, refine, and scale this new business sales function, sharing learnings and best practices across teams. Represent GitLab and our open source, DevSecOps, and SaaS offerings with executive-level stakeholders in AMER, reinforcing our value proposition and building long-term partnerships. What you’ll bring Experience leading high-performing, distributed field sales teams in open source, DevOps, or SaaS environments with a focus on new logo acquisition and net new revenue. Background building, coaching, and developing Account Executives to create a pipeline, progress opportunities, and close first-order deals across a regional territory. Demonstrated ability to design and execute scalable sales strategies for large, mixed account bases (installed customers and whitespace) across AMER. Proficiency with CRM and sales enablement tools such as Salesforce, Clari, Gong, and Outreach to forecast, manage pipeline, and support operational discipline. Skill in building relationships, negotiating, and structuring deals with executive-level stakeholders at customer organizations. Awareness of regional nuances, cultures, and go-to-market dynamics across AMER, and the ability to adapt your approach accordingly. Ability to apply sound judgment, adapt to changing conditions, and balance strategic planning with hands-on support for active opportunities. Openness to diverse, transferable leadership and sales backgrounds that show success driving new business in complex B2B environments. About the team The Regional Sales New Business team at GitLab is an all-remote, distributed group based across AMER. We collaborate asynchronously and rely on clear written communication and shared playbooks to stay aligned. We prioritize the highest-potential accounts within our ideal customer profile and work with sales, marketing, and operations partners to coordinate go-to-market plans. As a growing function, we're focused on building a supportive, feedback-driven culture where people can experiment, learn quickly, and grow their careers in new business sales. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,000—$240,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Own and improve company-wide financial processes, develop financial models, and support strategic decision-making for senior leadership. | Experience in Corporate FP&A at a public company, strong financial modeling skills, knowledge of GAAP, SaaS metrics, and proficiency with financial planning systems. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Financial Analyst on the Corporate FP&A team, you’ll help keep GitLab predictable, well-capitalized, and aligned to its strategy by turning complex data into clear, actionable insights for leaders across the company. You’ll own critical company-wide planning and forecasting processes, drive revenue and cash flow analysis, support quarterly and annual earnings materials, and maintain the operating and long-term financial models that inform decisions at the executive and Board level. Reporting to the Director of Corporate FP&A, you'll develop financial forecasts and capital structure decisions that accurately reflect business drivers and investor expectations in a fast-moving, all-remote environment. What You’ll Do Own company-wide financial processes, including month-end close support, variance analysis, reporting, and forecasting, ensuring accurate and timely insights for senior leadership. Partner with Accounting to prepare, review, and refine quarterly and annual earnings materials, including 10-K, 10-Q, earnings scripts, and Board and Audit Committee presentations. Drive the Annual Operating Plan and long-term financial planning processes, including revenue, cash flow, and capital structure forecasting, scenario planning, target setting, and model maintenance that supports strategic initiatives and capital allocation decisions. Develop and maintain sophisticated financial models and analytical frameworks that support strategic decisions, resource allocation, and long-term planning. Create clear, concise reports and presentations that translate complex financial data into actionable insights for executive leaders and the Board of Directors. Identify opportunities to improve FP&A processes, tools, and reporting, and share best practices to strengthen financial capabilities across the team. What You’ll Bring Background in Corporate FP&A at a public company with solid understanding of GAAP and core accounting principles. Demonstrated ability to build and maintain complex financial models and analytical frameworks that support strategic decisions. Experience owning and improving recurring financial processes such as close, variance analysis, reporting, and forecasting in a cross-functional environment. Experience with SaaS business metrics, cash flow and working capital analysis, and balance sheet forecasting. Proficiency with Adaptive or similar financial planning systems, including model building, data structures, and system integrations. Skill in translating complex financial data into clear, concise materials for executive and Board audiences. Effective collaboration and communication skills with analytical rigor, ownership mindset, and comfort in a distributed, all-remote environment About the team The Corporate FP&A team is responsible for GitLab’s company-wide financial planning and analysis, including the annual planning process, operating and long-term financial models, and internal financial reporting and tools. You’ll join a high-performing, all-remote team that partners closely with executive leaders and cross-functional groups like Accounting, People, and Talent Acquisition to provide clear, actionable insights that support strategic decisions. We collaborate asynchronously across time zones using GitLab’s product and shared documentation, and are focused on improving forecast accuracy, simplifying financial processes, and strengthening the connection between operational plans and financial outcomes. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Translate complex operational data into actionable insights to improve business processes and efficiency. | Strong experience in data analysis, process optimization, and cross-functional collaboration, with a focus on operational data rather than financial or SaaS-specific analytics. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Analytics & Insights Analyst on the Finance team within Analytics & Insights, you'll turn complex, noisy data into clear, actionable insights that support decisions across GitLab. You'll work with broad and sometimes imperfect datasets. You'll use tools like SQL and business intelligence platforms to extract the signal from the noise, validate data quality, and build dashboards and analyses that give Finance and other partner teams a reliable view of business performance. You'll report to the Senior Manager, Analytics & Insights and work as part of a small, focused team. Together with stakeholders in Finance, Sales, Marketing, and Product, you'll answer data-centric business questions, support key initiatives, and enable more data-driven planning and reporting across the company. Some examples of our projects: Supporting Finance with analytics and reporting for quarterly earnings call preparation Building cross-functional dashboards that align business objectives with clear, measurable KPIs What You’ll Do Collaborate with Finance, Sales, Marketing, and Product partners to frame data-centric business questions and deliver clear, actionable insights. Analyze complex, cross-functional datasets to identify trends, risks, and opportunities that inform strategic and operational decisions. Support Finance leadership with analytics and reporting for key initiatives, including quarterly earnings call preparation and other executive priorities. Build, maintain, and enhance dashboards and reports that make financial and business performance easy to understand for non-technical stakeholders. Ensure data quality, accuracy, and consistency by validating inputs, troubleshooting discrepancies, and partnering with Data team members on fixes. Present complex analyses in a simple, compelling way through written narratives, visualizations, and live discussions with stakeholders. Identify data gaps and define clear requirements for new data, logging, and measurement in partnership with the Data team and product management. Drive the adoption of data-driven decision-making within the Finance Analytics & Insights team by proactively sharing insights and best practices. What You’ll Bring Experience working in a similar analytics and insights role within a B2B SaaS environment, ideally focused on finance or revenue-related topics. Proficiency in SQL and in using business intelligence and data visualization tools such as Tableau to build and maintain dashboards and reports. Background in developing, validating, and maintaining analytics datasets, dashboards, and recurring reporting with strong attention to data quality and accuracy. Ability to translate complex, ambiguous data into clear, structured insights that connect business objectives, key performance indicators, and actionable recommendations. Skill in identifying data gaps, defining clear requirements, and partnering with data and product teams to improve data capture and underlying data structures. Effective communication and stakeholder management skills, including presenting findings to non-technical audiences and collaborating with partners in Finance, Sales, Marketing, and Product. Comfort working in a fast-paced, collaborative, and asynchronous environment, managing multiple priorities and driving work independently. Openness to candidates with diverse backgrounds and transferable skills who can demonstrate strong analytical thinking, business acumen, and a data-informed approach to decision-making. About the team You'll join our small, focused Finance analytics team of three within Analytics & Insights. We work asynchronously across regions, using shared dashboards and documentation to keep work transparent and collaborative. We focus on improving data quality, strengthening financial and operational reporting, and enabling consistent, data-informed decisions as GitLab grows. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Build and execute strategic account plans, navigate procurement processes, and act as a trusted advisor for public sector clients to drive adoption of GitLab's DevSecOps platform. | Experience selling to Department of Defense or similar agencies, knowledge of software development lifecycle, compliance understanding, and consultative sales skills. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Strategic Account Leader on our Public Sector Team, you’ll help Department of Defense agencies modernize how they build and secure software using GitLab’s AI-powered DevSecOps platform. You’ll align GitLab with agency priorities like CI/CD automation, secure development practices, and infrastructure modernization in regulated environments, acting as the primary point of contact for strategic and large prospects. Reporting to a Regional Director, you’ll own a defined book of business, build and execute multi-year account plans, navigate complex procurement cycles, and partner closely with system integrators and resellers to deliver outcomes that matter to public sector missions. In your first year, you’ll focus on developing trusted relationships with CIOs, technical leaders, and key stakeholders across your territory, driving successful rollouts and adoption of GitLab, and coordinating with our pre- and post-sales engineering and support teams. You’ll also represent the voice of your customers internally by sharing product feedback and ideas through our public issue tracker, helping shape how GitLab serves the public sector over time. What you’ll do Build and execute strategic account plans that align GitLab’s AI-powered DevSecOps platform with public sector modernization initiatives Navigate complex procurement and contracting processes while shaping multi-year technology roadmaps with CIOs and technical leaders Act as the primary point of contact and trusted advisor for strategic and large public sector prospects and customers Own your book of business, from pipeline development through close and expansion, using a consultative, mission-focused sales approach Collaborate with pre-sales and post-sales engineering, customer success, and support teams to ensure successful rollout, adoption, and value realization Partner with system integrators, resellers, and other channel partners to generate qualified leads and co-create solutions for government challenges Conduct ongoing prospecting and opportunity development activities within large and strategic accounts to drive new and expansion business Represent the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal teams What you’ll bring Experience selling technology solutions to Department of Defense agencies Knowledge of the software development lifecycle, including CI/CD automation, secure development practices, and infrastructure modernization Understanding of compliance requirements, and agency buying cycles, with the ability to navigate complex stakeholder environments Consultative sales approach that positions technology as a mission enabler and aligns solutions to public sector modernization initiatives Ability to manage major accounts with a high degree of ownership and control, working under minimal supervision on complex opportunities Skill in collaborating with system integrators, resellers, and internal pre- and post-sales teams to drive successful customer outcomes Effective written and verbal communication skills, with strong interpersonal abilities to build consensus across technical and non-technical stakeholders Alignment with GitLab’s values, openness to learning, and readiness to apply transferable skills and diverse experiences to the public sector domain About the team The Public Sector Team focuses on helping U.S. Department of Defense agencies modernize how they build, secure, and operate software using GitLab’s AI-powered DevSecOps platform. You’ll join a distributed group of strategic account leaders, solutions architects, and channel specialists who collaborate asynchronously across time zones to serve complex, regulated customers. We partner closely with system integrators and resellers, align with agency procurement processes, and coordinate with product, marketing, and support teams to deliver secure, compliant solutions. Our current priorities include navigating evolving procurement and compliance requirements, supporting infrastructure modernization and secure development practices, and expanding GitLab’s presence across key public sector accounts. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $103,700—$183,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Design and implement analytical frameworks, develop executive dashboards, and provide strategic insights to senior leadership. | Extensive experience in analytics, proficiency in SQL, data visualization tools, and proven ability to support C-level decision making. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role You'll serve as the senior analytics partner to GitLab's finance and executive teams, shaping how data informs our most important strategic decisions. Today, insights live in many places and leaders often have to stitch together views of performance, markets, and risk on their own. You'll change this by building clear, executive-ready analytics that connect operational data to business outcomes and long-term strategy. Your focus will be on designing sophisticated analytical frameworks, elevating how we measure the business, and turning complex data into simple, actionable recommendations for our CFO, VP Finance, FP&A team, and other senior leaders. You'll report to the VP Finance and operate as a team leader, building and leading a small, high-performing Business Analytics & Insights team while staying hands-on across SQL, statistical analysis, and data visualization. In your first year, you'll establish the core set of executive dashboards, strategic KPIs, and analytic tools that GitLab's leadership will rely on to run the company, evaluate new opportunities, and allocate resources with confidence. You'll help transform data from a byproduct of our operations into a strategic asset that guides the future of GitLab. What you'll do Partner directly with the CFO, VP Finance, and FP&A team to deliver high-impact analytical insights that inform strategic financial and business decisions. Design and execute sophisticated analytical frameworks to evaluate GitLab's financial performance, unit economics, market opportunities, and strategic options. Translate complex financial, operational, and statistical analyses into clear, concise, and actionable recommendations for executive audiences, especially finance leaders. Develop, maintain, and continuously improve executive-level dashboards and reporting that provide real-time visibility into key financial metrics, strategic KPIs, and business trends. Lead and develop a team of 3 direct reports, owning end-to-end delivery of high-priority analytics projects while remaining deeply hands-on with analysis, modeling, and visualization. Collaborate cross-functionally with central data, finance, product, marketing, sales, and engineering teams to connect data from multiple sources and deliver integrated, company-wide insights. Build strong, trusted relationships with C-level executives and senior leaders by anticipating information needs, proactively surfacing insights, and following through on commitments. Present analytical findings and strategic recommendations with clarity and impact, tailoring your communication style to non-technical executive stakeholders and cross-functional partners. Help shape best practices for how GitLab uses SQL, statistical analysis, and data visualization tools to understand performance, identify trends, and support data-driven financial decision making. What you'll bring Extensive experience in management consulting, investment banking, analytics, data science, or similar fields, with a focus on solving complex business problems and supporting senior finance leaders. Expert-level proficiency in SQL, statistical analysis, and data visualization tools (we use Tableau), along with experience working with modern data platforms and tools (we use Snowflake, dbt, GitLab, and others). Proven ability to design, execute, and operationalize analytical frameworks that inform C-level decision making, measure business performance, and support strategic financial planning. Exceptional communication and data storytelling skills, including the ability to translate complex analytical findings into clear, concise, and actionable recommendations for non-technical stakeholders. A track record of building and maintaining strong relationships with C-level leaders and cross-functional partners across central data, finance, product, marketing, sales, and engineering. Experience leading and developing high-performing analytics teams, including providing coaching, feedback, and mentorship while remaining hands-on with analysis and problem solving. Familiarity with the metrics and dynamics that drive SaaS, technology, and other high-growth businesses, and how they inform financial and strategic decisions. Experience working in distributed or remote environments, or collaborating with teams across different regions and time zones. About the team Our Business Analytics and Insights function is building the analytical foundation that helps GitLab make faster, better decisions at scale. The team focuses on high-impact, company-wide questions, from evaluating new growth opportunities to assessing performance across products, segments, and markets. The team works closely with partners in central data, finance, product, marketing, sales, and engineering to connect data from multiple sources and keep our metrics, reporting, and insights consistent across the business. We use a modern data stack (including SQL, Snowflake, dbt, Tableau, GitLab, and other tools) and are always looking for better ways to understand performance and identify trends. You'll join a distributed, async-first team that tackles some of the most interesting challenges in a high-growth SaaS environment, such as separating signal from noise in a rapidly evolving market and quantifying the impact of strategic options. We rely heavily on written communication and clear documentation so our work scales across time zones and functions, and we care deeply about using data to shape how GitLab runs the business and makes decisions at the highest level. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $167,000—$313,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Designing and delivering complex GitLab implementations, leading migrations, and providing DevSecOps consulting to enterprise clients. | Extensive experience with DevOps/DevSecOps, infrastructure as code, complex technical consulting, and leadership in enterprise environments. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Senior Professional Services Technical Architect, you'll be a key technical leader within GitLab's Professional Services organization. You'll guide customers through complex, high-impact engagements so they can realize the full value of the GitLab platform. You'll own the end-to-end technical architecture across projects in the Americas. This starts with discovery and scoping and continues through detailed design, delivery, and validation of our engagements. You'll make sure every solution aligns with customer goals and GitLab best practices. You'll report to regional Professional Services leadership and translate business and technical requirements into quality deliverables that can be reused across projects. You'll lead projects with multiple consultants and provide expert DevSecOps and AI-driven development guidance that drives successful adoption and long-term outcomes. In your first year, you'll deliver high-impact customer engagements while refining our architectural standards and delivery approaches. You'll establish yourself as a trusted technical advisor to customers and a go-to resource for complex implementations within the team. You'll deepen collaboration with Sales, Product, Engineering, and Professional Services Engagement Managers. You'll also strengthen how we approach discovery, design, and delivery across on-premises and cloud environments. It's a unique opportunity to shape how GitLab designs and delivers technical solutions for some of the world's most innovative companies. You'll help define the future of DevSecOps and AI-assisted delivery through hands-on architecture, mentorship, and thought leadership. Some examples of our projects • Delivering high-level technical architectures for complex GitLab implementations, including infrastructure, security, and integration designs that align with each customer's goals and constraints • Leading large-scale migrations from source systems to GitLab using tools like Congregate, and defining detailed cutover and validation plans to minimize risk and downtime • Designing and deploying GitLab environments on customer on-premises and cloud providers using the GitLab Environment Toolkit, Terraform, and Ansible in line with GitLab reference architectures • Providing DevOps and DevSecOps consulting, including CI/CD, cloud, and SCM modernization, and guiding customers on best practices using GitLab Flow, Pipeline Components, and AI-assisted development workflows with GitLab Duo, including code suggestions, chat, and agentic tools that accelerate software delivery and improve developer productivity • Coordinating technical implementation activities across internal Professional Services consultants, partner consultants, and customer teams to ensure aligned, on-time, and high-quality delivery • Creating and maintaining technical collateral such as delivery kits, runbooks, and training materials that enable consistent, repeatable services delivery across regions and partners • Leading technical discovery and solution design sessions with customers and partners, translating business objectives and constraints into clear, actionable technical requirements and statements of work • Supporting Professional Services leadership by vetting partner consultants and new hires for technical depth and delivery experience, and providing enablement sessions on new or strategic service offerings What you'll do • Deliver high-level designs and oversee GitLab deployments to customer environments (on-premises and cloud providers) using Terraform, Ansible, and the GitLab Environment Toolkit, ensuring solutions align with GitLab reference architectures and defined customer expectations. • Engage with customers under a Statement of Work, driving high-quality outcomes such as increased adoption and usage of the GitLab platform. • Plan and execute migrations from source systems to GitLab using tools such as Congregate, ensuring data integrity, minimal disruption, and clear communication with stakeholders. • Provide DevSecOps consulting, including guidance on frameworks like GitLab Flow and DORA best practices. Help customers adopt AI-assisted development practices with GitLab Duo, including code generation, chat, and agentic workflow features, to modernize their software delivery practices and drive GitLab adoption. • Lead and mentor Professional Services and partner consultants by coordinating implementation activities with developers and customer points of contact, and by sharing best practices, communication approaches, implementation strategies, and reusable documentation, delivery kits, and training materials on large-scale enterprise engagements. • Partner with Professional Services Engagement Managers, customers, partners, and GitLab Professional Services Engineers to scope and create Statements of Work, lead technical discovery sessions to understand business goals, technical constraints, and requirements, and provide level-of-effort estimates, risk identification, trade-off discussions, and architecture recommendations that translate into clear, actionable designs and task-level work to support successful delivery. • Stay current on GitLab product releases, features, and fixes, and proactively share relevant updates and insights with the Professional Services team through enablement sessions and asynchronous communication. • Support Regional Delivery Managers with technical vetting of partner consultants and new hire candidates, as well as staffing assessments for complex Statements of Work. What you'll bring • Demonstrated progressive experience delivering complex, customer-facing technical consulting engagements from discovery and design through implementation and handover, ideally within a technology or software professional services environment. Strong background in professional services delivery models and technical consulting, including the ability to define, estimate, and communicate task-level work and align technical solutions with customer business goals. • Proven ability to design and document scalable architectures for GitLab or similar DevOps platforms, including infrastructure, security, and integration patterns across on-premises and cloud environments, with the strategic thinking and technical acumen to translate customer requirements and constraints into robust reference architectures, migration approaches, and implementation roadmaps. • Experience leading cross-functional delivery teams (for example, Professional Services engineers, partner consultants, customer technical leads, and architects), with a focus on clear technical direction, collaboration, and shared accountability for outcomes. • Deep familiarity with modern DevOps and DevSecOps practices and tooling, including source code management, continuous integration and continuous delivery, and infrastructure as code, with hands-on experience implementing these in enterprise environments. • Hands-on experience with infrastructure-as-code and configuration management tools, particularly Terraform and Ansible; familiarity with migration tools like Congregate and the GitLab Environment Toolkit. • Excellent communication and interpersonal skills, with the ability to lead technical discovery sessions, explain complex concepts to both technical and non-technical stakeholders, and build trusted advisor relationships with customers and partners. • Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while managing multiple concurrent engagements, maintaining consistent target billable utilization, and adapting to ambiguity and change. • Experience with DORA metrics and software delivery performance measurement, with the ability to help customers establish baselines, set improvement goals, and leverage GitLab's analytics capabilities to track deployment frequency, lead time, change failure rate, and recovery time, is a plus. About the team The Professional Services team at GitLab helps customers get the full value of our platform through consulting, implementation, and enablement services. We design, deliver, and improve service offerings and delivery models that drive successful outcomes, accelerate adoption, and support long-term customer success. Our team includes managers, architects, engineers, project managers, and other specialists across multiple regions, and we work asynchronously to support customers globally and maintain continuous progress. We emphasize open communication with customers and internal teams and adapt how we work as their needs evolve. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $144,500—$309,600 USD How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead and develop a team of Engagement Managers focused on Professional Services sales and customer outcomes. Own Professional Services bookings goals and drive strategies to improve time to value for customers. | Candidates should have a background in professional services or sales leadership with experience in managing teams that drive services sales. Proven experience in developing strategies that grow professional services bookings and strong communication skills are essential. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Manager of Engagement Management, you'll lead a team of Engagement Managers who drive Professional Services sales and help GitLab customers realize value from our platform. You’ll be accountable for regional services bookings targets across the Americas. You’ll guide your team to align Professional Services offerings with customer outcomes while partnering closely with Sales, Solutions Architecture, and Customer Success. You’ll develop and iterate strategies that accelerate time to value for a broad portfolio of enterprise and commercial customers and ensure accurate, timely forecasting. You’ll also assess team capacity on an ongoing basis to inform hiring needs. You’ll coach team members on the full sales cycle for Professional Services, from pipeline generation and scoping to negotiation and closing. You’ll also create an environment where the team is motivated to improve how we sell and deliver services at scale. Some examples of our projects: Leading the Engagement Management team to meet Professional Services bookings goals in the Americas, including building accurate weekly bookings forecasts and aligning with Sales leadership on territory performance Developing and refining strategies for proactive Professional Services positioning, including SKU-based selling, estimation standards, and sales motions that improve time to value for customers while supporting GitLab’s subscription-based business model What you'll do Lead, coach, and develop a high-performing team of Engagement Managers focused on Professional Services consultative selling and aligning services with customer outcomes across the Americas Own Professional Services bookings goals within your region, including timely, accurate weekly bookings forecasts and clear communication of performance, risks, and opportunities Drive territory and account coverage strategy by distributing customer opportunities across the team to ensure effective geographic and segment coverage Partner closely with Sales, Solutions Architecture, and Customer Success leadership to align on account strategies, pipeline health, and services positioning throughout the sales cycle Provide strategic proposals and recommendations to senior leadership on how to organize and align the Engagement Management team with Sales and Customer Success to accelerate time to value for customers Coach Engagement Managers on pipeline generation, qualification, discovery, scoping, estimation, statement of work (SOW) creation, negotiation, and closing to support consistent, scalable Professional Services sales motions Guide and, when needed, directly support high-impact or complex negotiations, applying win-win and give-to-get approaches and taking ownership of resolving escalations and impasses Build and maintain development and enablement plans so Engagement Managers stay current on GitLab product releases, value selling approaches, and the processes and tools needed to be effective in a subscription-based business model, including on-premises and SaaS solutions What you'll bring Background in professional services, customer success, or sales leadership, with experience managing teams that drive services sales and customer outcomes Experience leading or delivering professional services in a subscription-based business model, including on-premises and SaaS solutions Experience partnering with Account Executives and cross-functional stakeholders (such as Solutions Architecture and Customer Success) to position professional services, present solutions, and align on implementation approaches during the sales process Ability to analyze pipeline, bookings, and forecast data to assess performance, inform strategy, and ensure timely and accurate reporting within your area of responsibility Skill in planning and managing team capacity, balancing opportunity distribution, and coordinating with multiple managers and leaders across regions or segments Proven experience developing and executing strategies that grow professional services bookings, accelerate time to value, and scale standardized selling motions (for example, SKU-based services vs custom engagements) Strong communication and coaching skills with the ability to guide team members on discovery, scoping, estimation, proposal and statement of work creation, negotiation, and closing Ability to work independently and collaboratively in a distributed team, with a continuous improvement mindset and openness to refining processes, tools, and methodologies About the team The Engagement Management team sits within the Professional Services function and supports GitLab’s enterprise and commercial customers across the Americas. The team partners with Sales, Solutions Architecture, Customer Success, and Professional Services Delivery to shape and sell services engagements that support adoption of the GitLab platform and align services to each customer’s goals. Working as a distributed, customer-facing team, we collaborate asynchronously across time zones, document our approach in the handbook, and iterate based on feedback and data to continuously improve how we work. Current priorities include strengthening collaboration and alignment with Sales and Customer Success leadership, standardizing estimation and proposal patterns, and scaling a consultative Professional Services sales motion that supports GitLab’s long-term growth. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $161,300—$345,600 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Build and lead a high-performing sales team to acquire new customers and drive revenue growth in the AMER region. | Extensive experience in leading sales teams, developing scalable sales strategies, and managing enterprise B2B relationships, preferably in SaaS or DevOps environments. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Director, Regional Sales New Business, you'll build and lead a dedicated new logo function across AMER. You'll focus on bringing GitLab's open source, DevSecOps, and SaaS platform to first-time customers. You'll report to the Vice President for New Business (VP) and own the design and execution of a scalable sales strategy for a large, fast-moving territory. You'll hire, develop, and coach a high-performing team of Account Executives to win first-order deals across mainland Europe. You'll use tools like Salesforce, Clari, Gong, and Outreach to create predictable pipeline, shorten deal cycles to 6 months or less, and consistently meet or exceed new business goals. This is a rare opportunity to shape and operationalize a high-impact new business motion while partnering closely with marketing, sales operations, enablement, and regional leadership to establish the structure, processes, and best practices that will define how GitLab acquires new customers across AMER. This person MUST be located in the Eastern Timezone of the US. What you’ll do Lead a team of Account Executives across AMER focused on winning new logos and driving first-order revenue. Develop and execute a scalable new business sales strategy for AMER, covering both installed base and whitespace accounts within our ideal customer profile. Drive consistent pipeline generation and deal progression across a high volume of target accounts, with an emphasis on predictable new logo performance and efficient deal cycles. Collaborate closely with marketing, sales operations, and enablement to design, test, and refine motions, campaigns, and processes that support new business growth. Use CRM and sales enablement tools such as Salesforce, Clari, Gong, and Outreach to inspect pipeline, forecast, and coach your team based on data-driven insights. Hire, onboard, and develop a high-performing sales team, providing regular coaching on territory planning, opportunity management, negotiation, and deal structure. Partner with regional and global sales leadership to define, refine, and scale this new business sales function, sharing learnings and best practices across teams. Represent GitLab and our open source, DevSecOps, and SaaS offerings with executive-level stakeholders in AMER, reinforcing our value proposition and building long-term partnerships. What you’ll bring Experience leading high-performing, distributed field sales teams in open source, DevOps, or SaaS environments with a focus on new logo acquisition and net new revenue. Background building, coaching, and developing Account Executives to create a pipeline, progress opportunities, and close first-order deals across a regional territory. Demonstrated ability to design and execute scalable sales strategies for large, mixed account bases (installed customers and whitespace) across AMER. Proficiency with CRM and sales enablement tools such as Salesforce, Clari, Gong, and Outreach to forecast, manage pipeline, and support operational discipline. Skill in building relationships, negotiating, and structuring deals with executive-level stakeholders at customer organizations. Awareness of regional nuances, cultures, and go-to-market dynamics across AMER, and the ability to adapt your approach accordingly. Ability to apply sound judgment, adapt to changing conditions, and balance strategic planning with hands-on support for active opportunities. Openness to diverse, transferable leadership and sales backgrounds that show success driving new business in complex B2B environments. About the team The Regional Sales New Business team at GitLab is an all-remote, distributed group based across AMER. We collaborate asynchronously and rely on clear written communication and shared playbooks to stay aligned. We prioritize the highest-potential accounts within our ideal customer profile and work with sales, marketing, and operations partners to coordinate go-to-market plans. As a growing function, we're focused on building a supportive, feedback-driven culture where people can experiment, learn quickly, and grow their careers in new business sales. #LI-SK1 The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,000—$240,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Act as a trusted technical advisor to partners, co-create solutions, and enable partner growth on GitLab platform. | Experience with technology partners, solution consulting, modern software development, and the ability to design technical solutions for partners. | This a Full Remote job, the offer is available from: Asia, APAC GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As an Ecosystem Solutions Architect, you'll be a trusted advisor to our partners, helping them understand how GitLab's DevSecOps platform can power differentiated solutions, drive services-led growth, and generate repeatable, partner-sourced revenue. You'll own the technical side of the partner activation journey, from discovery and capability assessment through joint solution design, enablement, and go-to-market execution, guiding partners as they build, package, and sell GitLab-based offerings. You’ll work closely with Ecosystem Sales Managers, Strategic Alliance leaders, Partner Enablement, and Product and Sales teams to turn partner awareness into active engagement and, ultimately, into partners leading high-value activities with GitLab. In your first year, you’ll focus on building deep technical relationships with priority partners, co-creating activation plans that grow their GitLab practices, and becoming the go-to technical advocate for GitLab across our partner ecosystem. Some examples of our projects: • Creating and executing Partner Activation Plans that define capability goals, activation tactics, timelines, and measurable outcomes across contribution, commitment, and capability • Co-designing partner solutions, service offerings, and technical artifacts (for example, demos, labs, integrations, and collateral) that showcase GitLab-based workflows and support joint go-to-market motions What you'll do • Engage with partners across priority regions, onsite and remotely, to provide technical expertise and guidance that accelerates their GitLab practice growth and joint customer impact • Collaborate with Ecosystem Sales Managers and partner sales leaders to shape and execute Partner Activation Plans that drive partner-sourced pipeline and GitLab adoption • Own the technical aspects of partner activation, including building and delivering demos, reference architectures, and workshops that support contribution, commitment, and capability activation • Serve as the Directly Responsible Individual on partner technical activation plans, ensuring technical risks and gaps are identified, addressed, and aligned to mutual GitLab, partner, and customer outcomes • Build and maintain strong relationships with technical and business stakeholders at partners so they progress from awareness to actively leading high-value activities like deal registrations and solution development • Act as the partner advocate to internal teams by sharing field feedback and insights with Product, Engineering, Sales, Marketing, and Partner Enablement to influence roadmap and programs • Maintain and deepen your expertise in GitLab and partner technologies through training, certifications, and the creation of reusable technical artifacts such as integrations, solution blueprints, and lab content • Enable partners on the value of the GitLab platform, modern software development and DevSecOps practices, continuous integration and continuous deployment, and how to position these with their customers • Support partner-led assessments and service offerings that uncover opportunities for GitLab-based solutions, expanded partner services, and scalable customer implementations What you'll bring • Experience working with or for technology partners, system integrators, cloud providers, or channel ecosystems, and the ability to communicate clearly with both technical and non-technical partner stakeholders • Background in technical pre-sales, solution consulting, partner engineering, or information technology roles where you have supported a sales cycle or partner-led customer adoption journey • Experience with modern software development or operations practices and related technologies, including version control, continuous integration and continuous deployment (CI/CD), and cloud-based environments • Understanding of the end-to-end software development lifecycle and how DevSecOps practices support business outcomes, including the ability to translate these into partner use cases, joint solutions, and service offerings • Ability to design and present partner-focused technical solutions that address market and customer requirements, including building and enabling demos, running workshops, and supporting proofs of concept or value in partnership with GitLab and partners • Skill in building trusted relationships with partner technical and business leaders, and representing partner and joint-customer needs back to GitLab Product, Engineering, Sales, Marketing, and Partner teams • Ability to work independently in a remote, distributed team, manage multiple partner priorities and activation plans, and adapt to different partner types, regions, and industry verticals • Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem, including co-creating technical artifacts, integrations, and enablement content with partners About the team Our Ecosystem Solutions Architect team partners with Ecosystem Sales to help partners across regions understand, adopt, and build differentiated offerings on the GitLab DevSecOps platform. You'll join a collaborative global group that works closely with Ecosystem Sales Managers, Strategic Alliance leaders, Partner Enablement, and Services teams to activate partners across contribution, commitment, and capability, while reporting into Ecosystem leadership. The team works in an all-remote, highly asynchronous way across time zones, combining deep technical expertise with consultative engagement to guide partners through technical activation plans, solution development, and joint go-to-market initiatives. Current priorities include scaling Partner Activation Plans for key partners, transitioning partners from passive awareness to leading high-value activities like partner-sourced revenue and solution development, and sharing partner and market feedback with Product, Engineering, and Marketing to shape GitLab’s ecosystem strategy and improve outcomes for GitLab, partners, and customers. How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. This offer from "GitLab" has been enriched by Jobgether.com and got a 90% flex score.

Assist with planning, executing, and reporting on regional marketing campaigns and events to support sales pipeline growth. | Foundational experience in marketing or go-to-market roles, supporting regional or field programs, with strong organizational and communication skills. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Regional Marketing Manager on GitLab's Regional Marketing team, you'll provide both operational and strategic support for programs that drive sales pipeline growth for AMER Regional Marketing Sales initiatives. You'll partner closely with Senior Regional Marketing Managers and cross-functional teams in Sales and Marketing to help plan, execute, and measure regional campaigns and events that engage enterprise IT leaders, IT operations practitioners, and developers. You'll focus on detailed planning, clear communication, and precise execution to ensure every program runs smoothly and supports our sales objectives, while growing your skills in regional marketing within an all-remote, values-driven environment. Some examples of our projects: Assisting with the setup, management, and reporting of integrated regional campaigns and events that support AMER Sales priorities Coordinating logistics for third-party and GitLab-owned events, including venue research, vendor management, registration, and onsite support to create memorable experiences that generate qualified pipeline What you'll do Assist Senior Regional Marketing Managers with campaign and event setup, execution, and reporting for AMER Regional Marketing Sales programs, ensuring accurate timelines, documentation, and communication. Support the creation, management, and tracking of regional marketing budgets by processing purchase orders through GitLab's procurement process and coordinating payments for Regional Marketing activities. Help plan and coordinate regional event logistics, including venue research, vendor coordination, registration management, staffing requests, and onsite support to deliver high-quality experiences. Work in GitLab in a project management style to complete tasks such as creating Marketo programs and Salesforce campaigns, generating UTMs, submitting target list requests, and tracking progress against deadlines. Manage event materials and logistics end to end, including shipping, booth setup coordination, and attendee communications before, during, and after events. Partner closely with the partner marketing team to support and monitor market development fund (MDF) campaigns, ensuring proper setup, execution, and documentation. Update and maintain regional marketing materials, presentations, and sales enablement resources so Sales and partners have current, on-brand assets. Coordinate with marketing operations on digital assets such as landing pages, email invitations, and lead capture forms, and help manage lead collection, list uploads, and post-event campaign analysis to inform future program improvements. What you'll bring Foundational experience in marketing or related go-to-market roles, ideally supporting regional or field programs in partnership with Sales, with a strong interest in growing your career in Regional Marketing. Proven ability to coordinate integrated campaigns and events that support sales pipeline goals, across both digital and in-person tactics, with strong organizational, project, and program coordination skills and high attention to detail. Creative mindset with the ability to propose new ideas for territory-specific campaigns and events, test fresh approaches, and help build scalable programs from the ground up. Data-driven approach to marketing, using performance metrics and insights to track campaign and event performance, measure results, and recommend improvements. Experience supporting budget management activities such as tracking spend, processing purchase orders, and reconciling invoices for marketing programs. Excellent communication and writing skills, including clearly communicating updates, coordinating with stakeholders, and creating or updating simple content, decks, and talking points. Comfort working in an all-remote, asynchronous environment as a self-directed "manager of one," with the capacity to empathize with IT leaders, IT operations practitioners, and developers and align with GitLab's values while cultivating curiosity about developer tools, IT operations tools, and IT security markets. Proficiency with marketing automation platforms, customer relationship management (CRM) systems, and project management tools; experience with Marketo, Salesforce, and GitLab is a plus. About the team The Regional Marketing team is a collaborative, cross-functional partner to Sales and Marketing, focused on driving pipeline and revenue through integrated, high-impact programs tailored to the AMER market. You'll join a fully remote, globally distributed team that works asynchronously with account executives, marketing operations, product marketing, and external partners to design and execute regional campaigns and orchestrate in-person and digital experiences. We're currently focused on supporting Financial Services and other key accounts through scalable regional programs, optimizing event and campaign performance through clear measurement and reporting, and helping sales and marketing leaders clearly understand and communicate the impact of regional marketing investments across AMER. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $75,600—$162,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Support and troubleshoot complex customer environments, contribute to code and documentation, and collaborate across teams to improve support processes. | Experience with Linux systems, scripting skills, support case management, and ability to collaborate with technical teams. | Title: Associate Support Engineer (EMEA) Location: Remote Job Description: GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Support Engineer, you’ll sit at the intersection of Support and Engineering, helping GitLab customers solve complex problems as they run GitLab in diverse, demanding environments. You’ll dig into Linux systems, Git, logs, and our codebase to troubleshoot performance issues, reproduce tricky edge cases, and contribute merge requests that directly fix customer-impacting bugs. You’ll also collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales to shape bug reports, influence the roadmap, and improve documentation and support processes so that every interaction makes GitLab more reliable and easier to use. This is a highly visible, hands-on role where you’re encouraged to contribute to source code, documentation, and tooling, and where your work has a direct impact on how teams around the world build and ship software with GitLab. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to capture the state of a customer's server for easier troubleshooting A tool which turns log files into interactive tables to easily sort and filter columns A ChatOps feature that makes it easier to identify user accounts on GitLab.com What you’ll do Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve technical issues through Zendesk tickets, merge requests, email, and video conferencing Troubleshoot complex production environments by analyzing Linux systems, application logs, and GitLab configuration to identify root causes and drive durable fixes Collaborate with our Product, Development, Infrastructure, Customer Success and Sales teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy Create and update clear, reusable documentation based on real customer interactions to improve self-service and reduce repeat issues Contribute to the GitLab codebase by proposing and implementing merge requests that directly resolve customer problems or improve supportability Improve support tooling and workflows in our issue tracker to streamline case handling, incident response, and internal collaboration Pair with other Support Engineers and cross-functional partners for knowledge sharing, joint troubleshooting, and continuous improvement (for example, as a Support Stable Counterpart) Participate in regular weekday and weekend daytime on-call rotations to provide emergency support and coordinate with the SaaS Production team on incident communications What you’ll bring Experience managing customer-facing support cases end to end, from initial inquiry, through triage and reproduction, to clear bug reports and resolution. Practical familiarity with Linux systems, including basic administration and troubleshooting in a server environment. Ability to read and write simple scripts, with exposure to scripting languages such as Ruby or Bash. Basic understanding of Git workflows and common source control concepts. Skill in explaining technical topics in a clear, structured way to people with varying levels of technical knowledge. Comfort collaborating with cross-functional teams such as Product, Development, Infrastructure, Customer Success, and Sales. Openness to learning new tools, diving into code and logs, and applying transferable skills to improve support processes and documentation. About the team At GitLab, our Support team is a globally distributed group of Support Engineers across AMER, EMEA, and APAC, partnering closely with Product, Development, Infrastructure, and other teams to help customers run GitLab successfully in both self-managed and SaaS environments. We own the front line of technical troubleshooting, from analyzing logs and code to improving documentation and support processes. We collaborate asynchronously through tickets, pairing sessions, 1:1s, and Slack to solve complex problems together. Thanks to our Transparency value, you can see what we're working on on our Support team page. Additionally, you can see our company roadmap and listen to some of our meetings. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Guide customers through technical evaluations, proofs of concept, and workshops to demonstrate GitLab's platform benefits. | Fluent in English and Portuguese, experience in technical pre-sales or solution consulting, understanding of software development and DevSecOps practices. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Solutions Architect, you’ll be a trusted advisor to our customers across Latin America with an emphasis on Brazil. You will help them understand how GitLab’s DevSecOps platform can solve real software delivery challenges and drive measurable business outcomes. You’ll own the technical side of the sales cycle, from discovery and value stream assessment through proof of concept and workshops, guiding customers as they evaluate and adopt GitLab. Based in Brazil and fluent in English and Portuguese (with Spanish strongly preferred), you’ll work closely with a regional sales director, account executives across enterprise, mid-market and public sector segments. You will work alongside another Solutions Architect in Brazil, while reporting to a senior manager in the US. In your first year, you’ll focus on building deep relationships with customers, shaping technical strategy for key accounts, and becoming the go-to technical advocate for GitLab in the region. Some examples of our projects: • Running Value Stream Assessments for strategic accounts to identify where GitLab can improve their software development lifecycle • Designing and owning technical evaluation proofs of value and workshops that demonstrate modern software development lifecycle workflows with CI/CD, shift-left security, and generative AI What you’ll do • Engage with prospects and customers across Brazil, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process • Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption • Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops • Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes • Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations • Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing • Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners • Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies • Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage What you’ll bring • Fluency in English and Portuguese, with Spanish proficiency strongly preferred, and ability to communicate clearly with technical and non-technical stakeholders across Latin America • Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey • Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments • Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes • Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations • Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing • Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries • Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem About the team Our Solutions Architect team partners with Sales to help customers across Brazil and the rest of Latin America to understand, adopt, and gain value from the GitLab DevSecOps platform. You’ll join a small, collaborative group that includes one other Solutions Architect in Brazil, a regional sales director, and Account Executives focused on enterprise, mid-market and public sector customers, reporting to a Senior Manager based in the US. The team works in an all-remote, highly asynchronous way across time zones, combining deep technical expertise with consultative engagement to guide customers through evaluations, proof of concepts, and strategic value stream assessments. Current priorities include scaling support for a growing LATAM customer base, strengthening GitLab advocacy within customer organizations, and sharing field feedback back into Product, Engineering, and Marketing to continuously improve our platform and customer outcomes. #LI-DNI How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Leading vulnerability response processes, coordinating remediation efforts, and improving security practices across products. | Experience in vulnerability triage, remediation, and disclosure; strong understanding of application security; data-driven risk assessment; cross-team collaboration; remote team leadership. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Security Manager of the Product Security Incident Response Team (PSIRT) you'll be responsible for protecting GitLab products and services by owning the processes for quickly analyzing, validating, and coordinating responses to security vulnerabilities. In this role, you'll sit at the intersection of product security, engineering, and vulnerability research, helping the team to turn complex security reports into clear, actionable guidance that helps keep our customers safe. You'll work across GitLab's all-remote, globally distributed product and development teams to drive timely remediation, improve our security posture, and strengthen how we handle vulnerability disclosure. You'll also play a key role in GitLab's Coordinated Vulnerability Disclosure program, partnering with external researchers and internal stakeholders to ensure vulnerabilities are handled transparently and responsibly. Your work will help shape how GitLab prevents, detects, and responds to security issues, and you'll have the opportunity to influence security practices across our product portfolio. What you'll do Drive the strategy and execution of how the PSIRT analyzes, validates, prioritizes, and coordinates remediation of product vulnerabilities in GitLab’s products and services. Partner closely with Security and Engineering leaders to define effective remediation and mitigation approaches, ensuring clear ownership, alignment, and timely delivery across product and development teams. Oversee and improve the team’s processes for validating vulnerability fixes prior to release, ensuring consistent technical rigor and high-quality documentation. Lead and support planning and execution for security releases, including coordination of cross-functional stakeholders and alignment with broader product roadmaps. Identify, prioritize, and sponsor automation and tooling efforts that streamline vulnerability triage and response workflows, and ensure team processes and documentation stay current and effective. Own and continuously improve the vulnerability response lifecycle, including coordinated vulnerability disclosure activities, stakeholder communications, and post-incident reviews that drive systemic prevention. Champion high-quality, actionable communication from the PSIRT by reviewing and guiding documentation that explains vulnerability impact, risk, and remediation guidance, ensuring it is clear for both technical and non-technical audiences and helps scale PSIRT practices across GitLab. What you'll bring Demonstrated experience leading vulnerability triage, remediation, and disclosure processes in a software security context, such as through a product security incident response team (PSIRT), bug bounty program, or security response team. Strong understanding of application and code security, with the ability to guide others on how to detect, prioritize, and remediate various classes of security defects and logic vulnerabilities, and to translate these concepts for non-security stakeholders. Experience using data and metrics to assess vulnerability risk, measure the impact of security initiatives, and inform prioritization and decision making for product security improvements. Experience driving down vulnerability volume and recurrence through root cause analysis, partnering with engineering and product leaders, and supporting scalable prevention strategies such as secure development practices, automation, and developer education. A track record of successfully leading cross-functional initiatives involving product, engineering, and security teams, including managing stakeholder expectations and navigating tradeoffs between security, usability, and delivery timelines. Experience coaching, mentoring, or managing security engineers, with a focus on technical growth, career development, psychological safety, and inclusive collaboration. Demonstrated ability to quickly learn new technical concepts and product areas, and to lead a distributed, remote team that operates largely asynchronously across multiple time zones and teams. Flexible, inclusive, and clear communication skills, with the ability to influence at multiple levels of the organization, build alignment in ambiguous situations, and maintain a constructive, results-oriented approach to problem solving. About the team The Product Security Incident Response Team (PSIRT) analyzes and validates reports of vulnerabilities in GitLab products and services, and works with GitLab engineers and product teams to remediate and mitigate security vulnerabilities to protect customers. We also manage GitLab's Coordinated Vulnerability Disclosure program and bug bounty program administration. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $140,000—$250,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Automate operational tasks, manage PostgreSQL database reliability and performance, build observability stacks, support production incidents, and collaborate with engineering teams to scale GitLab's database infrastructure. | Experience running PostgreSQL in production, infrastructure automation skills, strong SQL and PL/pgSQL knowledge, background in large SaaS distributed systems, programming skills in Go or Ruby, and excellent communication and documentation abilities. | Note: The job is a remote job and is open to candidates in USA. GitLab is an open-core software company developing an AI-powered DevSecOps Platform. They are seeking an Intermediate Site Reliability Engineer to manage and ensure the reliability and performance of their PostgreSQL database engine while automating operational tasks and collaborating with engineering teams. Responsibilities • Automating every operational task is a core requirement for this role. For example, package updates, configuration changes across all environments, creating tools for automatic provisioning of user facing services, etc. • Responding to platform emergencies, alerts, and escalations from Customer Support. • Ensure systems exist to manage software life-cycles (e.g. Operating Systems) with a minimum of manual effort. • Develop a fully automated multi-environment observability stack based on the existing SaaS system, and extend it to predict capacity needs based on the usage patterns. • Plan for new service roll-outs, expansion and capacity management of existing services, and work with users to optimize their resource consumption. • Work on database reliability and performance aspects for GitLab.com from within the SRE team as well as work on shipping solutions with the product. • Analyze solutions and implement best practices for our PostgreSQL database clusters and its components. • Work on observability of relevant database metrics and make sure we reach our database objectives. • Work with peer SREs to roll out changes to our production environment and help mitigate database-related production incidents. • OnCall support on rotation with the team. • Provide database expertise to engineering teams (for example through reviews of database migrations, queries and performance optimizations). • Work on automation of database infrastructure and help engineering succeed by providing self-service tools. • Use the GitLab product to run GitLab.com as a first resort and improve the product as much as possible. • Plan the growth of GitLab's database infrastructure. • Design, build and maintain core database infrastructure components that allow GitLab to scale to support hundreds of thousands of concurrent users. • Support and debug database production issues across services and levels of the stack. • Make monitoring and alerting alert on symptoms and not on outages. • Document every action so your learnings turn into repeatable actions and then into automation. Skills • Have primary experience running PostgreSQL in high-growth, large production environments using both self-managed (VM, Kubernetes with modern PostgreSQL Operators) as well DBaaS services. • Have hands-on experience using data from PostgreSQL internals to design, build and troubleshoot systems. • Have primary experience with infrastructure automation, orchestration and configuration management (Chef, Ansible, Puppet, Terraform) • Have solid understanding of SQL and PL/pgSQL • Significant experience working in a Large SaaS distributed Systems production environment • Share our values, and work in accordance with those values. • Have excellent written and verbal English communication skills, with an urge to collaborate and communicate asynchronously. • Have an urge to document all the things so you don't need to learn the same thing twice, and an urge for delivering quickly and iterating fast. • Have a proactive, go-for-it attitude. When you see something broken, you can't help but fix it • Solid data modeling and data structure design skills • Solid programming skills as a (former) backend engineer - Preferably with Ruby and/or Go. • Experience with Clickhouse, or other modern OLAP database. Company Overview • GitLab is a web-based Git repository manager that offers a variety of features for software development teams. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://about.gitlab.com.

Automate and operate large-scale multi-tenant GitLab environments with compliance, troubleshoot production issues, and lead incident response. | Experience with Terraform, Kubernetes, production-scale operations, programming in Go/Ruby, incident response, and cloud security compliance. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Site Reliability Engineer (SRE) at GitLab, you'll help keep all user-facing services and production systems reliable, scalable, and efficient. Our SREs combine a pragmatic operations mindset with strong software engineering practices to drive automation, reduce toil, and improve resilience across our platform. Within the US Public Sector Services team, you will specialize in operating a large fleet of GitLab environments built to meet FedRAMP compliance requirements. Your role centers on three core responsibilities: automating workflows across the full environment lifecycle—from provisioning new environments to daily operational tasks—deploying features and updates safely and consistently, and maintaining operational excellence across many production environments simultaneously. This specialization uniquely integrates the demands of operating at scale with the rigor of public sector compliance—balancing strategic automation development and hands-on operational execution while upholding the strict security and regulatory standards required for government customers. Candidates must be U.S. citizens residing and working in the United States, and be willing and able to obtain U.S. federal security clearance (minimum Public Trust position). Some examples of the projects you could work on: • Designing and coding infrastructure automation that provisions and operates GitLab environments using Terraform, Ansible, and Kubernetes • Creating and maintaining deployment packages for GitLab, such as Helm Charts and omnibus-gitlab • Building and operating Dedicated GitLab instances integrated with cloud-native services (e.g. AWS, GCP) • Developing tools to orchestrate infrastructure-as-code workflows across multiple tenants • Deploying and managing microservices on Kubernetes clusters at scale • Enhancing GitLab’s observability stack (e.g., Prometheus, ELK) to support proactive monitoring and incident response • Integrating with and operating infrastructure in cloud provider ecosystems (e.g., IAM, networking, storage) • Championing and implementing cloud security best practices across automated infrastructure • Engage with US Public Sector entities to ensure successful implementation of GitLab services to meet Federal and regulatory requirements. What You'll Do • Build & Scale Multi-Tenant Infrastructure: Design and implement automation that provisions and manages hundreds of isolated GitLab environments using Terraform, Ansible, and Kubernetes. Manage complex state strategies and workspace configurations to support scale and maintainability. • Debug & Resolve Production Issues: Troubleshoot issues across Kubernetes clusters, cloud services, and GitLab apps—identifying root causes of failed deployments, crash loops, and scheduling conflicts to ensure service continuity. • Automate Operations at Scale: Replace manual workflows with infrastructure-as-code solutions, including automated version upgrades, configuration rollouts, and provisioning pipelines that operate reliably across all tenants. • Monitor & Predict Capacity: Build observability systems that detect bottlenecks, predict usage trends, and optimize resource consumption using tools like Prometheus, ELK, and Grafana. • Respond & Lead During Incidents: Lead incident response and postmortem efforts, applying technical depth to resolve issues and establish operational standards that reduce future risk. • Architect & Collaborate: Influence architectural decisions around automation, scalability, and operational excellence. Partner with engineering teams to improve automation, platform resilience, and production-readiness. What You'll Bring • Production-Scale Experience: Proven ability to operate and troubleshoot production workloads across multiple tenants or environments. Deep understanding of how distributed systems fail at scale and how to build in resilience. • Terraform & IaC Mastery: Strong hands-on experience with Terraform, including workspace strategies, state management, and automation patterns that scale. Comfortable solving state isolation issues and building reliable, reusable infrastructure code. Experience with Ansible and templating tools like Jsonnet is a plus. • Kubernetes in Production: Skilled at diagnosing deployment failures, interpreting pod logs, and debugging scheduling issues and rollback scenarios in live environments. Understands how pods, ReplicaSets, and controllers interact in production. • Programming & Code Analysis: Ability to read and debug code in Go and/or Ruby. Familiar with identifying performance issues, scalability concerns, and contributing to infrastructure tooling through thoughtful code analysis. • Large Scale Operations Background: Experience supporting infrastructure for many customers or environments simultaneously. Comfortable managing isolation, scaling, monitoring, and incident response across diverse workloads. • Architecture & Incident Response: Able to reason through complex systems and operational challenges. Brings on-call experience and can lead technical discussions and incident resolution efforts under pressure. • Customer-Focused Collaboration: Proven ability to work across teams and with internal or external customers to solve technical problems while maintaining service commitments and clear communication. • GitLab Platform Proficiency: Comfortable using GitLab as a daily tool for infrastructure automation, collaboration, and operational workflows. How GitLab will support you • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $124,300—$266,400 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Develop and maintain automation and infrastructure with a focus on monitoring and observability using Kubernetes. | Must have expertise in automation, infrastructure, monitoring, Kubernetes, and observability, with English language proficiency. | Required skills: Automation, Infrastructure, Monitoring, Kubernetes, Observability Required languages: English