GitLab

Manage transfer pricing documentation and local income tax compliance for multinational entities. Partner with various teams to ensure compliance with global tax obligations and assist with audits. | Bachelor’s Degree in Accounting or Finance is required, along with an MST, MBT, LLM, or similar international designation in taxation. Experience in corporate tax rules and transfer pricing is essential, preferably in a global SaaS environment. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role GitLab’s Tax Department is a team of highly motivated and high-performing individuals that value team collaboration and efficiency. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross-functionally and strive to be exceptional business partners. As a Senior Manager, Multinational Tax, you will be an integral part of the Tax and Finance teams, helping GitLab comply with different global tax obligations. What You’ll Do Manage transfer pricing contemporaneous documentation and country by country reporting with outside service providers Manage and review quarterly transfer pricing invoicing Assist with transfer pricing audits Administer intercompany agreements Manage local income tax compliance (EMEA and APAC) with our outside tax service providers Manage local income tax and indirect tax audits Maintain cumulative book/tax differences for our multinational entities for local and US GAAP purposes Work with our Accounting team to understand GAAP to statutory book differences Assist with VAT/GST compliance and audits Partner with our Stock Administration and Payroll teams regarding per-country stock based compensation issues Provide information, as needed, to international local entity directors Partner with our Finance and Treasury teams to fund multinational operations Project manage special projects, including establishment of new legal entities, and other corporate initiatives Engage and assist with M&A, including acquisition structuring and integration What You’ll Bring Bachelor’s Degree (B.S. or B.A.) in Accounting or Finance MST, MBT, LLM or similar international designation in taxation CPA or similar international license is preferred Intermediate ASC 740 knowledge Global SaaS experience, preferably at a publicly traded technology company Experience with corporate tax rules (EMEA and APAC) and compliance project management Understanding of local country withholding tax rules for digital services Understanding of US corporate international tax rules Indirect tax knowledge (VAT, GST, DST) Experience in transfer pricing and functional analysis Strong work ethic and able to partner in a team-oriented environment Experience with NetSuite, SalesForce, Zuora, Coupa, GSuite and Avalara are plusses About the team The Tax Department is responsible for GitLab’s overall tax strategy including all components of tax compliance, tax planning and accounting for income taxes. In addition, the Tax Department manages GitLab’s statutory requirements including filing of entity-level financial information, transfer pricing, and ensuring intercompany transactions are recorded appropriately. See our public handbook here: https://handbook.gitlab.com/handbook/tax/ How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $114,200—$244,800 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Provide technical expertise and guidance during pre-sales, build customer relationships, and drive adoption of GitLab solutions in the public sector. | Experience in technical pre-sales or IT, knowledge of modern software development and cloud technologies, ability to use GitLab, and eligibility to work in the US. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. We are hiring a Public Sector Solutions Architect to join our team in the United States. Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. They are responsible for driving and managing the technology evaluation and validation stages of the sales process and are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve. This role provides technical guidance and support throughout the entire sales cycle. Solution Architects can help shape and execute a strategy to build mindshare and broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems. To learn more, see the Solutions Architect handbook. What you'll do Technical expertise: Engage with government customers, both onsite and remotely, by providing technical expertise during the pre-sales process. The additional responsibility implies adopting a more mature consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance. Sales strategy: Collaborate with the sales team to go beyond support to formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab. Technical guidance: Be the Directly Responsible Individual (DRI) on Customer Success Plans and technical evaluations via POC/POV ownership, technical part of tender/audit support, and workshop design. Customer relationships: Build deep relationships with people within customer environments to enable them to be GitLab advocates. Customer feedbacks: Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing. Market knowledge: Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners. GitLab knowledge: With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment. Growth & Development: Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others. Strategic Client Engagement: Run Value Stream Assessments in your account with support of a Senior SA leading the engagement What you'll bring Due to government requirements, you must be a United States Person (defined as a U.S. Citizen, lawful permanent resident, refugee, or asylee) to be eligible for this position. Experience with technical pre-sales or as a professional in the field of information technology Experience with modern software development or operations and their associated technologies Experience with cloud computing and related technologies and practices Ability to use GitLab Ability to travel if needed and comply with the company’s travel policy How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Hiring process Selected candidates will be invited to schedule a screening call with one of our recruiters. Next, candidates will be invited to schedule a first interview with the SA team Manager. Candidates will then be invited to schedule an interview with a Solutions Architect peer or other SA team Manager. Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide. Candidates may be invited to additional interviews. Successful candidates will be made an offer after references are verified. Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $102,900—$220,500 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. They automate operational tasks, maintain systems, develop monitoring solutions, respond to emergencies, enhance security measures, and collaborate with engineering teams. | Candidates should have experience with Infrastructure as Code technologies, particularly Terraform, and be comfortable using GoLang or Ruby. They should also have a strong understanding of large systems and experience in customer interaction. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our environments and the GitLab codebase. We specialize in systems, whether it be networking, the Linux kernel, or some more specific interest in scaling, algorithms, or distributed systems. As an SRE you will: Build: Automating every operational task is a core requirement for Environment Automation SRE. E.g. package updates, configuration changes across all customer platforms without interruptions, tools for automatic provisioning of customer facing services, etc. Maintain: Develop a good (early) warning system and system that allows for reliable and quick maintenance tasks, such as library upgrades, version migrations and similar. Plan: Develop monitoring and alerting systems that predict capacity needs based on the customer usage patterns. Plan for new service rollouts, expansion of existing services and preparing advice for customers to optimize their resource consumption. Respond: Respond to user emergencies, platform alerts and support requests. Enhance: Implement new, and update existing security measures for the protection of GitLab infrastructure. Partner: Act as Subject Matter Experts within the GitLab Infrastructure team when interacting with internal and external compliance assessors during certification and recertification of regulatory requirements (ex. FedRAMP, SOC2, ISO). Collaborate: Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering a large scale operational point of view. Work in close collaboration with software development teams to shape the future roadmap and establish strong operational readiness across teams. You may be a fit to this role if you: Have experience with Infrastructure as a Code technologies, and libraries powering GitLab. Having experience building infrastructure in Terraform is a must. Are able to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors. Are comfortable using GoLang or Ruby. Enjoy working with peers and collaborating across teams to deliver unique solutions to various technical challenges. Are able to leverage GitLab as your day to day go-to tool. Have experience regularly interacting with customers, and a focus on resolving their requests with a sense of urgency. You share our values, and work in accordance with those values. Projects you could work on: Develop, evangelize, and monitor the adoption of solid cloud security practices. Working from the team’s issue tracker, driving changes required to operate a large number of GitLab environments. Work on the GitLab core projects such as, GitLab Rails, GitLab Runners, GitLab Workhorse, Gitaly, etc. Work on projects that create deployment packages of GitLab such as, GitLab Helm Chart, omnibus-gitlab, etc. Coding infrastructure automation with Ansible and Terraform, and comfortable with managed Kubernetes platforms. Work on the GitLab observability stack (e.g. ELK, Prometheus). Interact with various cloud provider systems (e.g. GCP, AWS). About the team Environment Automation is a globally distributed team within the Dedicated Group. Our mission is to develop and operate the automated plumbing of the GitLab Dedicated solution. The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $151,000—$266,400 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Serve as a strategic HR advisor supporting VP-level executives in talent strategy, organizational development, and performance management within Product and Marketing divisions. | 7+ years of progressive HR business partner experience supporting senior leaders, expertise in organizational design, leadership development, change management, and strong communication skills. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role The People Business Partner serves as a strategic HR advisor supporting VP-level executives and their organizations within our Product and Marketing division. This role combines strategic talent management with hands-on execution, requiring you to identify top talent, drive performance excellence, and develop comprehensive people solutions that align with GitLab's business objectives. You'll work in a fast-paced, global remote environment, managing everything from organizational development and succession planning to change management and company-wide talent programs, while maintaining the high standards and results-driven culture that defines GitLab's approach to people management. What You’ll Do Provides support and feedback to client groups, and consults with managers at all levels in areas of talent strategy, including management training and coaching, team member engagement programs, organizational development, and employee relations. Typically supports 1 or more VPs across a function; may support a more senior executive based on organizational structure. Identifies great talent, internally and externally, who will raise the bar across GitLab. Mentors others both in the client group and in the People team. Quickly identifies business needs; develops and presents solutions to senior leaders to help drive results in the organization. Demonstrates ownership to develop and drive People programs and processes from start to finish that align with GitLab goals and values. Deliver meaningful results to the client group/s concise and timely. Leads client group to maintain a high bar for performance by reviewing trends in management of underperformance. Based on insights from Team Member Relations, keeps senior leadership apprised of performance management trends and hot spots. May be more hands on with TMR for complex or senior level performance issues or investigations. Analyzes trends and metrics in partnership with the People team to develop solutions, programs and policies. Raises concerns/trends to the PBP team, CPO and Legal as needed. Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention. Provides guidance and input on business unit restructures, workforce planning and succession planning to support the business strategy. Participate in driving iterations related to company-wide Talent Programs based on feedback from client group. Executes on company-wide Talent Programs within their client group, including Annual Talent Assessment and Compensation Reviews. What You’ll Bring 7+ years of relevant, progressive People Business Partner experience supporting front line, mid-level and executive leaders within technical and Go To Market groups (Product and GTM). Expert-level experience in a variety of HR competency areas such as organizational design and development, leadership development, change management, performance management, and employee relations. Strong attention to detail and ability to work well with fluid information. Comfortable using technology, including Google Workspace and GitLab. Effective and concise verbal and written communication skills; ability to collaborate cross-functionally. Obsessed with results that matter; able to create and deliver full-cycle projects (start to finish) and results in a timely manner. Team player who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment. Ability to solve complex problems; resourceful and takes initiative to seek internal and external resources when problem-solving. Very strong EQ, with fine-tuned instincts and problem-solving skills. Demonstrates sound, consistent, trusted judgment. Experience working with Global Talent (Americas, EMEA, APAC); remote experience preferred. Comfortable with high volume and very fast-paced workload; not afraid to “roll up your sleeves” to complete more tactical work. Able to switch between strategic and tactical work daily. Bachelor’s degree preferred; Master’s degree and/or HR Certification strongly preferred. About the team People Business Partners (PBPs) are responsible for aligning business objectives with people solutions in the organizations they support. A PBP acts as a trusted and strategic advisor, coach, and change agent to senior leadership, providing data driven insights and expertise on people-related matters, to inform and support a tightly aligned business and talent strategy. People Business Partners are aligned across all divisions and departments at GitLab to ensure dedicated partnership. PBPs contribute to the overall success of People Group driven initiatives by facilitating engagement of other People Group DRI’s when appropriate, providing insights from client groups to inform new program and iterations, and championing key initiatives. How GitLab will support you Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $87,400—$187,200 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead strategic talent development initiatives, design innovative learning experiences leveraging AI, manage performance and growth programs, and partner cross-functionally to drive learning culture transformation. | 10+ years in talent development or related field, expertise with learning platforms and instructional design, leadership and stakeholder influence skills, strategic execution capability, AI proficiency, and advanced analytics experience. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Overview of the role Shape the future of how GitLab's global team grows and thrives. You'll architect and execute a comprehensive talent development ecosystem that accelerates every team member's career trajectory while driving measurable business impact. This is a high-visibility, high-impact role where you'll lead strategic initiatives from vision to execution, working directly with senior leaders across divisions. What You'll Do Strategic Vision & Execution Craft the near and long-term roadmap aligned to company OKRs and workforce insights, translating bold vision into executable annual plans and quarterly deliverables Lead quarterly business reviews and strategic alignment across People Business Partners, Field Enablement, Engineering, People Tech, DIB, and Analytics teams Anticipate future talent needs before they become urgent, positioning GitLab ahead of industry trends and skill gaps Learning Experience Innovation Establish design excellence standards using Universal Design for Learning (UDL), inclusive design principles, and AI-integration —leveraging generative AI to rapidly prototype learning content and create adaptive experiences Ship high-impact learning experiences through ADDIE/SAM methodologies enhanced with AI-assisted content creation—from AI-generated micro-learning modules to intelligently curated cohort journeys and dynamically personalized program Performance Revolution: Growth & Impact Re-imagine continuous performance as an evolved and innovative assessment approach that replaces traditional annual reviews and integrates personalized growth and development into enhancing performance Launch and scale a new process and elevated culture around team and team member growth and impact Create insight-driven dashboards that turn performance data into actionable team and individual development plans AI Skills Revolution Embed AI proficiency into day-to-day productivity (across job profiles), GitLab Success Profiles, and career development frameworks Curate and deploy adaptive AI curricula that meets teams where they are Achieve ambitious targets: org-wide AI proficiency, division-specific proficiency standards Technical Horsepower and Design Thinking Set functional and data strategy for GitLab's talent enablement technology (LMS/LXP and Talent Experience Platform-TXP) as it relates to our broader talent tools ecosystem with planned integration alongside Workday and other People Group technology Drive adoption and engagement by strategically deploying quality content and interactive experiences Configure advanced features: skills taxonomy, skills tagging, learning analytics, and telemetry Cross-Functional Partnership Excellence Partner with DIB, Compensation, and People Analytics to bolster inclusive learning experiences that directly link skill development to career progression and compensation Collaborate with Field Enablement, Digital Success, and Product teams to align talent development initiatives with customer needs and product roadmap priorities Influence executive stakeholders across divisions to champion learning culture transformation and secure investment in development programs Succession Planning & Leadership Pipeline Architect development-focused succession planning that identifies high-potential talent and creates targeted acceleration pathways for key talent Establish succession readiness dashboards - in partnership with Talent Management - giving leadership real-time visibility into talent pipeline health and development ROI Data-Driven Innovation Build comprehensive analytics stack with experimentation frameworks Run continuous A/B tests and feed insights back into strategic roadmap decisions Create executive dashboards that translate learning metrics into business impact What You'll Bring Learning Technology Expertise 10+ years in talent development, performance management, learning experience design, or relevant experience Deep fluency with LXP/LMS ecosystems (Cornerstone, EdCast, Workday or similar platforms) Hands-on experience with AI-enabled learning technologies and adaptive learning systems Instructional Design Excellence Mastery of ADDIE, SAM methodologies and adult learning science principles Proven track record designing and shipping learning experiences for global, distributed teams Portfolio of complex program rollouts with measurable business impact Leadership & Influence (Essential for Future Growth) People leadership experience managing teams, even though this role starts as individual contributor Exceptional stakeholder influence across Product, Engineering, Field Enablement, People Analytics, and GitLab Executive leadership teams Strategic facilitation skills to drive alignment and decision-making in complex, multi-stakeholder environments Vision-to-Execution Operator Strategic thinking with proven ability to set multi-quarter and multi-year vision and translate into tactical execution Program management excellence delivering complex initiatives on time Managing ambiguity mastery - you thrive even when you don't have every piece of context, understanding that perfect information isn't required to make meaningful progress Exceptional decision quality - consistently making sound decisions with incomplete data, balancing speed with thoughtfulness Innovation & AI-Forward Mindset AI openness and proficiency with willingness to experiment and lead by example Creative problem-solving with appetite for calculated risks and innovation Growth mindset that embraces continuous learning and iteration Advanced Analytics & Data Fluency Advanced analytics skills that turn learning data into executive-level recommendations Experience with experimentation and A/B testing in learning environments Comfort with learning analytics platforms and building measurement frameworks Strategic Communication & Executive Storytelling Experienced storyteller who translates learning metrics and development outcomes into board-ready narratives that secure investment and champion support Leadership presence with ability to facilitate senior leader discussions, lead strategic planning sessions, and influence executive leadership through data-driven storytelling Expert at crafting multi-modal communications—from concise executive briefings to immersive quarterly business reviews—that inspire action and demonstrate clear ROI on talent investments About the Team The Talent Management & Development team is the driving force behind GitLab's ability to build and maintain continuously learning, high-performing teams. We create and facilitate programs that accelerate growth and unlock potential across the organization. Working closely with People Business Partners and business leaders, we drive organizational capability through innovative learning strategies and development programs. Our team combines strategic learning design with operational excellence to deliver programs that make a real difference in people's career trajectories and GitLab's success. We're passionate about creating an environment where talent continuously develops and everyone has the opportunity to reach their full potential. This role reports to the Director of Talent Management & Development and manages a lean team while influencing learning culture transformation across the organization. How GitLab will support you Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $112,000—$240,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Support sales teams with territory planning, process documentation, reporting, automation improvements, and data enrichment tools to optimize sales operations. | Experience in sales or business operations, Salesforce knowledge, strong analytical and communication skills, ability to work cross-functionally and independently, and alignment with company values. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. The Sales Operations Job Family supports the Field Sales teams with daily activities as they relate to sales processes, GTM policies, sales tools, data integrity, such as SLA’s, dashboards, reporting, and process improvements and efficiencies. The Sales Operations Job Family works close with our Enterprise, Commercial and/or Customer Success segments. Responsibilities Support cross-functional annual planning activities related to territory carving and deployment in Salesforce Develop and document territory operations processes Troubleshoot account routing questions and support territory reporting and analysis requests Partner with Revenue Strategy and Sales Operations teams to identify opportunities for improvement to the territory carving and ongoing territory management processes and tools Collaborate with the Sales Systems team on ongoing automation improvements that can be enabled by territory management (such as automated opportunity assignment) Support data enrichment tools and systems utilized by the Territory Operations team (RingLead, Zoominfo, D&B, Openprise) Requirements Experience working in Sales Operations, Business Operations, Salesforce support team, Data operations or similar Self-starter and works effectively with cross-functional teams to support the sales strategies with minimal supervision Ability to continuously execute on deliverables and meet deadlines Strong written and verbal communication skills Basic knowledge and experience of the sales operations function Demonstrated ability to interpret GTM policies and concept application Strong analytical and prioritization skills Salesforce experience and knowledge of enterprise SaaS tools Strong problem solving, project management, interpersonal and organizational skills Ability to use GitLab Aligns with GitLab Values Hiring Process Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page. Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters Next, candidates will be invited to schedule a first interview with the Hiring Manager Next, candidates will be invited to interview with 2-5 teammates There may be a final executive interview for any IC role, there will be an executive interview for any Manager level role. Compensation To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page. Additional details about our process can be found on our hiring page. Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $70,000—$105,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Drive strategic initiatives and analytics for Customer Success and Renewals, lead a team of analysts, optimize renewal processes, and collaborate cross-functionally to improve revenue retention. | Proven leadership in customer success analytics, proficiency in SQL and data visualization tools, experience with financial modeling and strategic planning, and a degree in a quantitative field or equivalent experience. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role The Senior Manager, Strategy and Analytics for Customer Success and Renewals is a critical leadership role responsible for driving strategic initiatives, leveraging data-driven insights, and fostering operational excellence across the global Customer Success and Renewal functions. This position requires a strong blend of strategic thinking, analytical prowess, and people leadership skills to optimize processes, guide decision-making, and directly impact GitLab's revenue retention and growth. What you'll do Serve as a strategic partner to Customer Success and Renewals leadership, driving long-range planning and high-impact initiatives Leverage advanced analytics to uncover insights, identify opportunities, and guide strategic decision-making Develop sophisticated business models, forecasts, and scenario analyses to support strategic planning and resource optimization Drive alignment and accountability on critical CS and Renewals KPIs, including renewal rates, gross retention, and churn metrics Collaborate with Finance, Sales, and Customer Success leadership to define and track key performance indicators Communicate insights and recommendations to executive audiences through compelling data visualizations and narratives Foster a data-driven culture and empower teams with self-service analytics and reporting capabilities Manage, mentor, and develop a high-performing team of analysts and business strategists Champion process improvement initiatives leveraging industry best practices and innovative approaches Implement strong operational rigor and discipline in planning and executing team's work Manage stakeholder relationships effectively, ensuring clear communication and alignment across all levels of the organization What you'll bring Proven track record of driving strategic initiatives and leveraging analytics to guide decision-making in Customer Success, Renewals, or similar revenue functions Strong leadership skills with experience managing and developing high-performing analytics teams Proficiency in SQL, data modeling, statistical analysis, and data visualization (Tableau, Looker) Expertise in building complex financial models, forecasts, and scenario analyses Exceptional problem-solving skills and ability to tackle ambiguous challenges with data-driven approaches Compelling storytelling and data visualization abilities to drive action across analytical and non-analytical audiences Business acumen to translate analysis into strategic recommendations and operational plans Collaborative approach to partnering with cross-functional teams and driving alignment Passion for enabling Customer Success and optimizing renewal processes Prior experience working with large-scale data platforms (Snowflake, Redshift, BigQuery) preferred Degree in a quantitative field (Business, Economics, Statistics, Computer Science, etc.) or equivalent experience required How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page. Additional details about our process can be found on our hiring page. Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $122,400—$214,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Maintain and evolve GitLab deployment tooling including Omnibus, Helm Charts, GET, and Operator to ensure reliable, secure, and scalable self-managed GitLab installations. | Experience with Kubernetes, Helm, Ruby, Go, Bash scripting, Terraform, PostgreSQL, cloud platforms, secure deployment practices, and collaboration in distributed teams. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Backend Engineer, GitLab Delivery - OperateAn overview of this role As a Backend Engineer, your work within the GitLab Operate team will focus on delivering and supporting GitLab for self-managed customers. This role centers on the infrastructure, tooling, and automation that power GitLab deployments via Omnibus, GitLab Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator. The GitLab Operate team serves as a critical bridge between GitLab engineering and our self-managed customers, ensuring our products are easily deployable, secure, and scalable across a range of environments. You’ll work on production-grade tooling and collaborate with engineering teams to ensure GitLab’s features are consistently delivered and operable across supported platforms. Some interesting links about the team and role: • Our primary projects • Our work with the community • Our Demo videos What you’ll do • Omnibus GitLab: Maintain and evolve the GitLab Omnibus package to ensure it reliably integrates all GitLab components and can be deployed in self-managed environments. • Kubernetes Charts: Contribute to the development and maintenance of GitLab Helm Charts, enabling scalable and production-ready GitLab deployments on Kubernetes. • GitLab Environment Toolkit (GET): Enhance and support the toolkit used to deploy validated GitLab reference architectures for enterprise and internal use cases. • GitLab Operator: Support the GitLab Operator project to enable Kubernetes-native lifecycle management for GitLab deployments. • Installation and Upgrade Experience: Ensure a consistent and reliable experience for installing, upgrading, and operating GitLab across all supported platforms. • Security Collaboration: Partner with Security to address vulnerabilities in the deployment stack and ensure secure defaults and configurations. • Automation & CI/CD: Build and maintain automation pipelines for validating and testing deployment tools across Omnibus, Charts, GET, and the Operator. • Cross-Team Integration: Work closely with Distribution Engineers, SREs, Release Managers, and Development teams to ensure smooth integration of new features into our deployment methods. • Documentation & Enablement: Create and maintain user-focused documentation that enables self-managed customers to confidently deploy and operate GitLab. • Reliability: Ensure all supported deployment methods are well-tested and meet GitLab’s standards for quality, reliability, and performance. What you’ll bring • Production experience working with Kubernetes and Helm • Professional proficiency in Ruby, Go and strong Bash scripting skills • Experience with Terraform and infrastructure as code workflows • Practical experience working with databases, especially PostgreSQL • Understanding of secure, scalable, and supportable deployment practices • Experience collaborating in large codebases and across distributed teams • Ability to write clear, user-facing documentation and implementation guides • Experience with major cloud providers (e.g., GCP, AWS, Azure) • Knowledge of service scaling and rollout strategies • Knowledge of Observability tools (Prometheus, Grafana, etc) About the team The Operate team is part of GitLab Delivery and focuses on delivering GitLab to self-managed users through supported and validated tooling. This includes maintaining and evolving the GitLab Omnibus package, Helm Charts, GitLab Operator, and the GitLab Environment Toolkit (GET). We partner with SRE, Release, Security, and Development teams to ensure GitLab is easily deployable, supportable, and production-ready in diverse environments. Our work directly supports GitLab’s commitment to reliability and flexibility for small business through enterprise scale, self-managed installations. How GitLab will support you • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.