GitLab

Lead and develop a team of Engagement Managers focused on Professional Services sales and customer outcomes. Own Professional Services bookings goals and drive strategies to improve time to value for customers. | Candidates should have a background in professional services or sales leadership with experience in managing teams that drive services sales. Proven experience in developing strategies that grow professional services bookings and strong communication skills are essential. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Manager of Engagement Management, you'll lead a team of Engagement Managers who drive Professional Services sales and help GitLab customers realize value from our platform. You’ll be accountable for regional services bookings targets across the Americas. You’ll guide your team to align Professional Services offerings with customer outcomes while partnering closely with Sales, Solutions Architecture, and Customer Success. You’ll develop and iterate strategies that accelerate time to value for a broad portfolio of enterprise and commercial customers and ensure accurate, timely forecasting. You’ll also assess team capacity on an ongoing basis to inform hiring needs. You’ll coach team members on the full sales cycle for Professional Services, from pipeline generation and scoping to negotiation and closing. You’ll also create an environment where the team is motivated to improve how we sell and deliver services at scale. Some examples of our projects: Leading the Engagement Management team to meet Professional Services bookings goals in the Americas, including building accurate weekly bookings forecasts and aligning with Sales leadership on territory performance Developing and refining strategies for proactive Professional Services positioning, including SKU-based selling, estimation standards, and sales motions that improve time to value for customers while supporting GitLab’s subscription-based business model What you'll do Lead, coach, and develop a high-performing team of Engagement Managers focused on Professional Services consultative selling and aligning services with customer outcomes across the Americas Own Professional Services bookings goals within your region, including timely, accurate weekly bookings forecasts and clear communication of performance, risks, and opportunities Drive territory and account coverage strategy by distributing customer opportunities across the team to ensure effective geographic and segment coverage Partner closely with Sales, Solutions Architecture, and Customer Success leadership to align on account strategies, pipeline health, and services positioning throughout the sales cycle Provide strategic proposals and recommendations to senior leadership on how to organize and align the Engagement Management team with Sales and Customer Success to accelerate time to value for customers Coach Engagement Managers on pipeline generation, qualification, discovery, scoping, estimation, statement of work (SOW) creation, negotiation, and closing to support consistent, scalable Professional Services sales motions Guide and, when needed, directly support high-impact or complex negotiations, applying win-win and give-to-get approaches and taking ownership of resolving escalations and impasses Build and maintain development and enablement plans so Engagement Managers stay current on GitLab product releases, value selling approaches, and the processes and tools needed to be effective in a subscription-based business model, including on-premises and SaaS solutions What you'll bring Background in professional services, customer success, or sales leadership, with experience managing teams that drive services sales and customer outcomes Experience leading or delivering professional services in a subscription-based business model, including on-premises and SaaS solutions Experience partnering with Account Executives and cross-functional stakeholders (such as Solutions Architecture and Customer Success) to position professional services, present solutions, and align on implementation approaches during the sales process Ability to analyze pipeline, bookings, and forecast data to assess performance, inform strategy, and ensure timely and accurate reporting within your area of responsibility Skill in planning and managing team capacity, balancing opportunity distribution, and coordinating with multiple managers and leaders across regions or segments Proven experience developing and executing strategies that grow professional services bookings, accelerate time to value, and scale standardized selling motions (for example, SKU-based services vs custom engagements) Strong communication and coaching skills with the ability to guide team members on discovery, scoping, estimation, proposal and statement of work creation, negotiation, and closing Ability to work independently and collaboratively in a distributed team, with a continuous improvement mindset and openness to refining processes, tools, and methodologies About the team The Engagement Management team sits within the Professional Services function and supports GitLab’s enterprise and commercial customers across the Americas. The team partners with Sales, Solutions Architecture, Customer Success, and Professional Services Delivery to shape and sell services engagements that support adoption of the GitLab platform and align services to each customer’s goals. Working as a distributed, customer-facing team, we collaborate asynchronously across time zones, document our approach in the handbook, and iterate based on feedback and data to continuously improve how we work. Current priorities include strengthening collaboration and alignment with Sales and Customer Success leadership, standardizing estimation and proposal patterns, and scaling a consultative Professional Services sales motion that supports GitLab’s long-term growth. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $161,300—$345,600 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Build and lead a high-performing sales team to acquire new customers and drive revenue growth in the AMER region. | Extensive experience in leading sales teams, developing scalable sales strategies, and managing enterprise B2B relationships, preferably in SaaS or DevOps environments. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Director, Regional Sales New Business, you'll build and lead a dedicated new logo function across AMER. You'll focus on bringing GitLab's open source, DevSecOps, and SaaS platform to first-time customers. You'll report to the Vice President for New Business (VP) and own the design and execution of a scalable sales strategy for a large, fast-moving territory. You'll hire, develop, and coach a high-performing team of Account Executives to win first-order deals across mainland Europe. You'll use tools like Salesforce, Clari, Gong, and Outreach to create predictable pipeline, shorten deal cycles to 6 months or less, and consistently meet or exceed new business goals. This is a rare opportunity to shape and operationalize a high-impact new business motion while partnering closely with marketing, sales operations, enablement, and regional leadership to establish the structure, processes, and best practices that will define how GitLab acquires new customers across AMER. This person MUST be located in the Eastern Timezone of the US. What you’ll do Lead a team of Account Executives across AMER focused on winning new logos and driving first-order revenue. Develop and execute a scalable new business sales strategy for AMER, covering both installed base and whitespace accounts within our ideal customer profile. Drive consistent pipeline generation and deal progression across a high volume of target accounts, with an emphasis on predictable new logo performance and efficient deal cycles. Collaborate closely with marketing, sales operations, and enablement to design, test, and refine motions, campaigns, and processes that support new business growth. Use CRM and sales enablement tools such as Salesforce, Clari, Gong, and Outreach to inspect pipeline, forecast, and coach your team based on data-driven insights. Hire, onboard, and develop a high-performing sales team, providing regular coaching on territory planning, opportunity management, negotiation, and deal structure. Partner with regional and global sales leadership to define, refine, and scale this new business sales function, sharing learnings and best practices across teams. Represent GitLab and our open source, DevSecOps, and SaaS offerings with executive-level stakeholders in AMER, reinforcing our value proposition and building long-term partnerships. What you’ll bring Experience leading high-performing, distributed field sales teams in open source, DevOps, or SaaS environments with a focus on new logo acquisition and net new revenue. Background building, coaching, and developing Account Executives to create a pipeline, progress opportunities, and close first-order deals across a regional territory. Demonstrated ability to design and execute scalable sales strategies for large, mixed account bases (installed customers and whitespace) across AMER. Proficiency with CRM and sales enablement tools such as Salesforce, Clari, Gong, and Outreach to forecast, manage pipeline, and support operational discipline. Skill in building relationships, negotiating, and structuring deals with executive-level stakeholders at customer organizations. Awareness of regional nuances, cultures, and go-to-market dynamics across AMER, and the ability to adapt your approach accordingly. Ability to apply sound judgment, adapt to changing conditions, and balance strategic planning with hands-on support for active opportunities. Openness to diverse, transferable leadership and sales backgrounds that show success driving new business in complex B2B environments. About the team The Regional Sales New Business team at GitLab is an all-remote, distributed group based across AMER. We collaborate asynchronously and rely on clear written communication and shared playbooks to stay aligned. We prioritize the highest-potential accounts within our ideal customer profile and work with sales, marketing, and operations partners to coordinate go-to-market plans. As a growing function, we're focused on building a supportive, feedback-driven culture where people can experiment, learn quickly, and grow their careers in new business sales. #LI-SK1 The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,000—$240,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Assist with planning, executing, and reporting on regional marketing campaigns and events to support sales pipeline growth. | Foundational experience in marketing or go-to-market roles, supporting regional or field programs, with strong organizational and communication skills. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Regional Marketing Manager on GitLab's Regional Marketing team, you'll provide both operational and strategic support for programs that drive sales pipeline growth for AMER Regional Marketing Sales initiatives. You'll partner closely with Senior Regional Marketing Managers and cross-functional teams in Sales and Marketing to help plan, execute, and measure regional campaigns and events that engage enterprise IT leaders, IT operations practitioners, and developers. You'll focus on detailed planning, clear communication, and precise execution to ensure every program runs smoothly and supports our sales objectives, while growing your skills in regional marketing within an all-remote, values-driven environment. Some examples of our projects: Assisting with the setup, management, and reporting of integrated regional campaigns and events that support AMER Sales priorities Coordinating logistics for third-party and GitLab-owned events, including venue research, vendor management, registration, and onsite support to create memorable experiences that generate qualified pipeline What you'll do Assist Senior Regional Marketing Managers with campaign and event setup, execution, and reporting for AMER Regional Marketing Sales programs, ensuring accurate timelines, documentation, and communication. Support the creation, management, and tracking of regional marketing budgets by processing purchase orders through GitLab's procurement process and coordinating payments for Regional Marketing activities. Help plan and coordinate regional event logistics, including venue research, vendor coordination, registration management, staffing requests, and onsite support to deliver high-quality experiences. Work in GitLab in a project management style to complete tasks such as creating Marketo programs and Salesforce campaigns, generating UTMs, submitting target list requests, and tracking progress against deadlines. Manage event materials and logistics end to end, including shipping, booth setup coordination, and attendee communications before, during, and after events. Partner closely with the partner marketing team to support and monitor market development fund (MDF) campaigns, ensuring proper setup, execution, and documentation. Update and maintain regional marketing materials, presentations, and sales enablement resources so Sales and partners have current, on-brand assets. Coordinate with marketing operations on digital assets such as landing pages, email invitations, and lead capture forms, and help manage lead collection, list uploads, and post-event campaign analysis to inform future program improvements. What you'll bring Foundational experience in marketing or related go-to-market roles, ideally supporting regional or field programs in partnership with Sales, with a strong interest in growing your career in Regional Marketing. Proven ability to coordinate integrated campaigns and events that support sales pipeline goals, across both digital and in-person tactics, with strong organizational, project, and program coordination skills and high attention to detail. Creative mindset with the ability to propose new ideas for territory-specific campaigns and events, test fresh approaches, and help build scalable programs from the ground up. Data-driven approach to marketing, using performance metrics and insights to track campaign and event performance, measure results, and recommend improvements. Experience supporting budget management activities such as tracking spend, processing purchase orders, and reconciling invoices for marketing programs. Excellent communication and writing skills, including clearly communicating updates, coordinating with stakeholders, and creating or updating simple content, decks, and talking points. Comfort working in an all-remote, asynchronous environment as a self-directed "manager of one," with the capacity to empathize with IT leaders, IT operations practitioners, and developers and align with GitLab's values while cultivating curiosity about developer tools, IT operations tools, and IT security markets. Proficiency with marketing automation platforms, customer relationship management (CRM) systems, and project management tools; experience with Marketo, Salesforce, and GitLab is a plus. About the team The Regional Marketing team is a collaborative, cross-functional partner to Sales and Marketing, focused on driving pipeline and revenue through integrated, high-impact programs tailored to the AMER market. You'll join a fully remote, globally distributed team that works asynchronously with account executives, marketing operations, product marketing, and external partners to design and execute regional campaigns and orchestrate in-person and digital experiences. We're currently focused on supporting Financial Services and other key accounts through scalable regional programs, optimizing event and campaign performance through clear measurement and reporting, and helping sales and marketing leaders clearly understand and communicate the impact of regional marketing investments across AMER. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $75,600—$162,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Own full sales cycle for new logo acquisition, prospecting, qualifying, and closing new business in a high-velocity environment. | Proven success in B2B SaaS sales, strong prospecting skills, ability to manage multiple deals, and experience with sales tools like Salesforce. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a New Business Account Executive, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence. You'll work with buyers at high-growth companies, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch. This is a greenfield opportunity for someone who combines a strong ability to sell with a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the C-level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position. What You’ll Do Own the full new logo acquisition cycle Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritisation strategy Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting Exceed quotas while maintaining high activity levels and pipeline velocity metrics What You’ll Bring Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition Proven track record as a top performer with success in closing new logos Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals) Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense About the team Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us. The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special. You'll report to the Director of New Business Sales and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new! The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300—$117,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Partner with hiring managers to manage full-cycle recruiting for G&A roles across multiple regions, ensuring a high-quality candidate experience and process efficiency. | Experience supporting G&A or business functions in fast-paced tech environments, partnering with senior leaders, and supporting globally distributed hiring. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a G&A Recruiter, you'll be a strategic hiring partner to leaders across GitLab's global G&A organization, with a focus on teams such as Finance, IT, People, and Legal. You'll help them define what great talent looks like, navigate competitive markets, and build high-performing, values-aligned teams. You'll focus on G&A-specific challenges such as recruiting for specialized and niche roles, balancing volume with role complexity, and building strong, diverse pipelines across multiple regions. In this role, you'll work on a global scale. You'll play a key part in making the hiring process feel clear, efficient, and inclusive for both candidates and hiring teams. You'll report into the Talent Acquisition organization and work closely with other G&A Recruiters and Talent partners to shape how GitLab attracts, evaluates, and hires G&A talent as we continue to grow. You'll be expected to quickly build trust with hiring managers, lean into core recruiting processes like intake, sourcing, interview calibration, and debriefs, and help bring consistency to hiring practices across a fully remote, distributed team. This is a good fit if you enjoy working in a fast-paced tech environment, are comfortable managing multiple priorities at once, and want to make a visible impact on how G&A teams are resourced, supported, and set up to deliver results. What you'll do Partner with hiring managers across functions like Finance, IT, Legal, and People to understand their teams, priorities, and hiring needs, and translate these into clear, executable recruiting plans. Own and manage full-cycle recruiting for G&A roles, from intake and sourcing through offer and close, while maintaining a balanced candidate pipeline across passive, active, and referral channels. Collaborate closely with Talent Acquisition and G&A leadership to align on hiring priorities, interview processes, and calibration of role expectations across a globally distributed hiring landscape. Lead and facilitate key recruiting activities, such as structured interview kickoffs, debriefs, and calibration conversations, in close partnership with hiring teams and cross-functional partners. Advise and coach hiring managers on topics such as market trends, role scoping, interview best practices, and thoughtful candidate experience, including considerations for hiring across multiple regions. Work closely with other recruiters and Talent partners to share insights, align on process improvements, and ensure a consistent, high-quality recruiting experience for G&A leaders and their candidates. Use data from our applicant tracking system and candidate feedback to monitor pipeline health, identify bottlenecks, and recommend actions that improve time to hire, quality of hire, and candidate experience. Support planning and execution of recruiting initiatives and G&A hiring events or campaigns so hiring teams can attract the right talent, make clear decisions, and move roles to completion efficiently. What you'll bring Experience as a Recruiter or similar role supporting G&A or business functions (for example, Finance, IT, People, and Legal), ideally within fast-paced tech environments of comparable size and complexity. Background partnering with senior leaders, including Directors and Vice Presidents, with the ability to build trusted relationships, influence hiring decisions, and provide clear, data-informed guidance throughout the recruiting process. Experience supporting globally distributed hiring, including familiarity with working across multiple regions and time zones and navigating differences in talent markets such as India and the Philippines. Comfort operating during organizational change, such as shifting hiring priorities, evolving role scopes, or changes in team structure. Ability to balance strategic work (for example, talent market insights, stakeholder education, and hiring strategy) with hands-on execution of full lifecycle recruiting. Strong communication and collaboration skills, including working asynchronously and partnering cross-functionally with Talent Acquisition peers, People Business Partners, and other People and business teams. Openness to learning GitLab's ways of working and tools and applying transferable recruiting experience from related domains while developing a deeper understanding of G&A talent needs. About the team The G&A Talent Acquisition (TA) team supports GitLab's global G&A organization across functions such as Finance, Legal, People, IT, and other business teams. We help build a high-performing, scalable, and globally distributed organization by maturing our recruiting practices, creating a consistent experience for candidates and hiring teams, and keeping hiring aligned with GitLab's values and ways of working. Team members collaborate asynchronously with each other and with cross-functional partners in Talent Operations, Total Rewards, HRIS, and People to support effective workforce planning, consistent hiring processes, and ongoing improvements to how we attract, assess, and hire top G&A talent. You can expect to work in a fully remote, highly collaborative environment that relies on written communication, documentation, and structured processes to keep everyone aligned. This role also requires meaningful working hours overlap with US time zones, particularly Pacific Time, to support the majority of G&A hiring and partner effectively with hiring teams. Candidates based in other locations who can accommodate these hours are welcome to apply. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $72,800—$156,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead and optimize the delivery of complex professional services projects, manage teams, and align delivery with business goals. | Proven experience in managing customer-facing programs, leading cross-functional teams, and implementing scalable project management frameworks. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Senior Manager, Professional Services, Technical Program Management, you'll lead GitLab's project and program management delivery across our Professional Services organization so customer engagements run predictably, efficiently, and with high impact. You'll oversee a distributed team of project and program managers within the Americas and set the vision and strategy for how we plan, govern, and deliver complex Professional Services engagements at scale. Reporting to the Head of Professional Services, Americas, you'll turn company and services goals into a clear delivery strategy, drive operational excellence in program execution, and own key delivery outcomes across a diverse customer portfolio. In your first year, you'll refine and standardize delivery frameworks and methodologies, deepen collaboration with Sales, Product, Engineering, Customer Experience and Professional Services operations, and improve our governance, metrics, and resource management practices in line with a fast-growing, subscription-based business. This is a unique opportunity to shape how GitLab plans, manages and delivers Professional Services and to help define the future of DevSecOps delivery with some of the world's most innovative companies. Some examples of our projects: Managing a portfolio of complex, multi-workstream Professional Services engagements, ensuring predictable delivery, clear governance, consistent alignment, and strong customer outcomes Designing and standardizing project and program management frameworks, tools, and best practices that drive consistency across all Professional Services teams Partnering with Product, Engineering, and technical delivery leaders to align project plans, scope, and milestones with GitLab's roadmap and customer objectives Working closely with Sales and Professional Services leadership to shape scoping, staffing, and delivery approaches that support renewals, expansions, and long-term customer success What you'll do Lead the strategy, execution, and continuous improvement of Professional Services technical program management, ensuring consistent, high-quality customer outcomes and strong alignment with GitLab's business objectives. Directly manage a team of project and program managers, providing clear priorities, coaching, mentorship, and performance management while fostering a culture of excellence, collaboration, and professional growth. Define, operationalize, and continuously refine project and program management frameworks, methodologies, and best practices that drive predictability, scalability, and effective risk management across all customer engagements. Oversee a broad portfolio of Professional Services projects, ensuring effective scoping, planning, and governance, optimal resource utilization, and delivery outcomes that support customer success, renewals, and revenue growth. Partner closely with Professional Services, Sales, Product, Engineering, and other stakeholders to align delivery capabilities with business strategy, identify opportunities for services expansion, and support go-to-market initiatives. Establish, track, and report on key performance indicators (KPIs) for program delivery, including schedule adherence, delivery quality, customer satisfaction, and team performance, using data to inform decisions and drive operational improvements. Collaborate with Professional Services operations and technical leaders on capacity planning, staffing, and resource management, ensuring the right skills are deployed to the right projects at the right time. Serve as a senior escalation point for complex project and program issues, driving clear communication, structured problem solving, and alignment with both customer stakeholders and internal leadership. Champion innovation in delivery tools, processes, and reporting, staying current with industry trends in program and project management, and introducing improvements that enhance efficiency and customer value at scale. What you'll bring Demonstrated progressive experience leading complex program and project delivery for customer-facing engagements, from planning through successful completion, ideally within a technology or software professional services environment. Proven ability to build, lead, and scale program and project management teams within Professional Services, using budgets, utilization, and delivery performance data to guide decisions and continuous improvement. Experience leading cross-functional delivery teams (for example, project and program managers, consultants, architects, and delivery partners), with a focus on coaching, mentorship, and developing high-performing teams in a fast-paced, growing company. Strong background in professional services delivery models and customer-facing programs, with the ability to define, track, and act on outcome-focused measures that drive renewals, expansions, and long-term customer success. Deep familiarity with program and project management methodologies, tools, and governance frameworks, with hands-on experience implementing and scaling these practices across a diverse project portfolio. Strategic thinking and business acumen, with the ability to translate company and Professional Services goals into clear delivery strategies, frameworks, and scalable operating models for program and project management. Excellent communication and interpersonal skills, with the ability to influence and build trusted relationships with senior customer stakeholders, internal executives, and cross-functional partners, and to communicate complex delivery information clearly. Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while remaining highly accountable to outcomes and comfortable leading through ambiguity and change. About the team The Professional Services team at GitLab helps customers get the full value of our platform through consulting, implementation, and enablement services. We design, deliver, and improve service offerings and delivery models that drive successful outcomes, accelerate adoption, and support long-term customer success. Our team includes managers, architects, engineers, project managers, and other specialists across multiple regions, and we work asynchronously to support customers globally and maintain continuous progress. We emphasize open communication with customers and internal teams and adapt how we work as their needs evolve. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $145,600—$312,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Guide customers through technical evaluations, proofs of concept, and workshops to demonstrate GitLab's platform benefits. | Fluent in English and Portuguese, experience in technical pre-sales or solution consulting, understanding of software development and DevSecOps practices. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Solutions Architect, you’ll be a trusted advisor to our customers across Latin America with an emphasis on Brazil. You will help them understand how GitLab’s DevSecOps platform can solve real software delivery challenges and drive measurable business outcomes. You’ll own the technical side of the sales cycle, from discovery and value stream assessment through proof of concept and workshops, guiding customers as they evaluate and adopt GitLab. Based in Brazil and fluent in English and Portuguese (with Spanish strongly preferred), you’ll work closely with a regional sales director, account executives across enterprise, mid-market and public sector segments. You will work alongside another Solutions Architect in Brazil, while reporting to a senior manager in the US. In your first year, you’ll focus on building deep relationships with customers, shaping technical strategy for key accounts, and becoming the go-to technical advocate for GitLab in the region. Some examples of our projects: • Running Value Stream Assessments for strategic accounts to identify where GitLab can improve their software development lifecycle • Designing and owning technical evaluation proofs of value and workshops that demonstrate modern software development lifecycle workflows with CI/CD, shift-left security, and generative AI What you’ll do • Engage with prospects and customers across Brazil, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process • Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption • Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops • Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes • Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations • Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing • Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners • Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies • Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage What you’ll bring • Fluency in English and Portuguese, with Spanish proficiency strongly preferred, and ability to communicate clearly with technical and non-technical stakeholders across Latin America • Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey • Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments • Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes • Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations • Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing • Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries • Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem About the team Our Solutions Architect team partners with Sales to help customers across Brazil and the rest of Latin America to understand, adopt, and gain value from the GitLab DevSecOps platform. You’ll join a small, collaborative group that includes one other Solutions Architect in Brazil, a regional sales director, and Account Executives focused on enterprise, mid-market and public sector customers, reporting to a Senior Manager based in the US. The team works in an all-remote, highly asynchronous way across time zones, combining deep technical expertise with consultative engagement to guide customers through evaluations, proof of concepts, and strategic value stream assessments. Current priorities include scaling support for a growing LATAM customer base, strengthening GitLab advocacy within customer organizations, and sharing field feedback back into Product, Engineering, and Marketing to continuously improve our platform and customer outcomes. #LI-DNI How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Leading vulnerability response processes, coordinating remediation efforts, and improving security practices across products. | Experience in vulnerability triage, remediation, and disclosure; strong understanding of application security; data-driven risk assessment; cross-team collaboration; remote team leadership. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Security Manager of the Product Security Incident Response Team (PSIRT) you'll be responsible for protecting GitLab products and services by owning the processes for quickly analyzing, validating, and coordinating responses to security vulnerabilities. In this role, you'll sit at the intersection of product security, engineering, and vulnerability research, helping the team to turn complex security reports into clear, actionable guidance that helps keep our customers safe. You'll work across GitLab's all-remote, globally distributed product and development teams to drive timely remediation, improve our security posture, and strengthen how we handle vulnerability disclosure. You'll also play a key role in GitLab's Coordinated Vulnerability Disclosure program, partnering with external researchers and internal stakeholders to ensure vulnerabilities are handled transparently and responsibly. Your work will help shape how GitLab prevents, detects, and responds to security issues, and you'll have the opportunity to influence security practices across our product portfolio. What you'll do Drive the strategy and execution of how the PSIRT analyzes, validates, prioritizes, and coordinates remediation of product vulnerabilities in GitLab’s products and services. Partner closely with Security and Engineering leaders to define effective remediation and mitigation approaches, ensuring clear ownership, alignment, and timely delivery across product and development teams. Oversee and improve the team’s processes for validating vulnerability fixes prior to release, ensuring consistent technical rigor and high-quality documentation. Lead and support planning and execution for security releases, including coordination of cross-functional stakeholders and alignment with broader product roadmaps. Identify, prioritize, and sponsor automation and tooling efforts that streamline vulnerability triage and response workflows, and ensure team processes and documentation stay current and effective. Own and continuously improve the vulnerability response lifecycle, including coordinated vulnerability disclosure activities, stakeholder communications, and post-incident reviews that drive systemic prevention. Champion high-quality, actionable communication from the PSIRT by reviewing and guiding documentation that explains vulnerability impact, risk, and remediation guidance, ensuring it is clear for both technical and non-technical audiences and helps scale PSIRT practices across GitLab. What you'll bring Demonstrated experience leading vulnerability triage, remediation, and disclosure processes in a software security context, such as through a product security incident response team (PSIRT), bug bounty program, or security response team. Strong understanding of application and code security, with the ability to guide others on how to detect, prioritize, and remediate various classes of security defects and logic vulnerabilities, and to translate these concepts for non-security stakeholders. Experience using data and metrics to assess vulnerability risk, measure the impact of security initiatives, and inform prioritization and decision making for product security improvements. Experience driving down vulnerability volume and recurrence through root cause analysis, partnering with engineering and product leaders, and supporting scalable prevention strategies such as secure development practices, automation, and developer education. A track record of successfully leading cross-functional initiatives involving product, engineering, and security teams, including managing stakeholder expectations and navigating tradeoffs between security, usability, and delivery timelines. Experience coaching, mentoring, or managing security engineers, with a focus on technical growth, career development, psychological safety, and inclusive collaboration. Demonstrated ability to quickly learn new technical concepts and product areas, and to lead a distributed, remote team that operates largely asynchronously across multiple time zones and teams. Flexible, inclusive, and clear communication skills, with the ability to influence at multiple levels of the organization, build alignment in ambiguous situations, and maintain a constructive, results-oriented approach to problem solving. About the team The Product Security Incident Response Team (PSIRT) analyzes and validates reports of vulnerabilities in GitLab products and services, and works with GitLab engineers and product teams to remediate and mitigate security vulnerabilities to protect customers. We also manage GitLab's Coordinated Vulnerability Disclosure program and bug bounty program administration. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $140,000—$250,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead and develop a technical support team, improve support processes, and collaborate across departments to enhance customer experience. | Experience in leading technical support teams, strong troubleshooting skills, understanding of Linux and web application concepts, and ability to develop scalable processes. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow. Some examples of our projects: • A tool to automatically check a GitLab Omnibus install for known issues • A solution that captures the state of a customer's server for easier troubleshooting • A tool that turns log files into interactive tables so you can easily sort and filter columns • Functionality for ChatOps that makes it easier to identify user accounts on the GitLab.com platform What you’ll do • Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers. • Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities. • Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators. • Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence. • Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety. • Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline. • Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements. • Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions. What you’ll bring • Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities. • Ability to create and implement processes and procedures that improve team efficiency. • Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development. • Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills. • Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel). About the team We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the Support team handbook page. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $98,000—$210,000 USD How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead sales analytics projects end-to-end, build dashboards and reports, analyze sales pipeline and quota metrics, and collaborate with sales and revenue teams to improve decision-making. | Experience in sales analytics with proficiency in SQL, Python, Tableau, and modern data stack tools, plus strong project and stakeholder management skills. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Sales Analytics Manager, you’ll be the go-to individual contributor for turning complex sales and go-to-market data into clear insights and tools that help leaders make better decisions. You’ll work with pipeline, quota, and core sales performance metrics to build analytics, dashboards, and reporting that Field Operations stakeholders can rely on. You’ll own projects end to end: partnering with stakeholders to understand questions, managing projects, running the analysis, and translating results into recommendations that drive tangible impact. You’ll work primarily with Tableau, SQL, and Python. You’ll also engage with modern data stack components like data warehouse and modeling tools such as Snowflake and dbt, and you’ll collaborate closely with adjacent functions such as Customer Success analytics. Over your first year, you’ll focus on establishing a strong analytics foundation for sales, delivering quick-win insights and scalable reporting, and becoming a trusted partner to leaders across the go-to-market organization. What you’ll do Lead end-to-end sales analytics work, from defining questions with stakeholders to building datasets, analysis, and clear recommendations that inform sales decisions. Develop and maintain reporting and dashboards in Tableau and other reporting tools that surface pipeline, quota, and core sales performance metrics to sales and leadership teams. Drive deep analysis of sales pipeline, quota attainment, and other sales metrics using SQL and Python to uncover trends, risks, and opportunities. Collaborate closely with Sales, Field Operations / RevOps, Finance, and Customer Success partners to translate business needs into scalable analytical solutions and tools. Own the quality, structure, and usability of sales data in partnership with central data teams, ensuring consistency across Snowflake, dbt models, and other data sources where relevant. Manage stakeholder expectations and project timelines, prioritizing requests and communicating trade-offs and outcomes in a clear, structured way. Partner with Customer Success and broader go-to-market teams to align sales analytics with go-to-market and customer success metrics where needed. Contribute to improving analytics processes, documentation, and standards so the team can work more efficiently and reuse high-impact analytical assets. What you’ll bring Background working in sales analytics, including hands-on experience with pipeline, quota, and core sales performance metrics. Proficiency with business intelligence tools, with direct experience using Tableau or a similar BI platform and the ability to adapt to GitLab’s tooling. Practical skills in querying and transforming data using SQL and Python, and comfort working with modern data warehouses and analytics environments. Ability to manage projects and stakeholders, translating business questions into analytical plans and communicating findings to non-technical partners. Experience supporting sales or go-to-market teams, with familiarity in areas such as customer success, pre-sales, post-sales, or partner / channel motions. Exposure to tools and concepts such as dbt, Snowflake, or comparable technologies, and an understanding of data structures that support scalable reporting. Clear, structured communication skills in an all-remote, asynchronous environment, including documenting work and collaborating across time zones. Openness to learning GitLab’s product, data model, and ways of working, with transferable experience from sales, revenue, or field operations analytics roles. About the team The Revenue Analytics team sits within GitLab’s Revenue Strategy & Operations organization and focuses on turning sales and go-to-market data into clear, actionable insights for leaders and frontline teams. You’ll join a distributed group that partners closely with Sales, Customer Success, Finance, and other Revenue Operations team members to understand pipeline health, quota performance, and broader go-to-market metrics, and to build the tools and reporting that support better decisions. The team works asynchronously across time zones, using GitLab and our data stack to collaborate on projects, share context, and maintain transparency. Current priorities include strengthening our sales analytics foundation, deepening our use of business intelligence tools like Tableau, and building repeatable analytics that help stakeholders quickly understand performance and identify opportunities to improve results. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.United States Salary Range$98,000—$210,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Automate operational tasks, manage PostgreSQL database reliability and performance, build observability stacks, support production incidents, and collaborate with engineering teams to scale GitLab's database infrastructure. | Experience running PostgreSQL in production, infrastructure automation skills, strong SQL and PL/pgSQL knowledge, background in large SaaS distributed systems, programming skills in Go or Ruby, and excellent communication and documentation abilities. | Note: The job is a remote job and is open to candidates in USA. GitLab is an open-core software company developing an AI-powered DevSecOps Platform. They are seeking an Intermediate Site Reliability Engineer to manage and ensure the reliability and performance of their PostgreSQL database engine while automating operational tasks and collaborating with engineering teams. Responsibilities • Automating every operational task is a core requirement for this role. For example, package updates, configuration changes across all environments, creating tools for automatic provisioning of user facing services, etc. • Responding to platform emergencies, alerts, and escalations from Customer Support. • Ensure systems exist to manage software life-cycles (e.g. Operating Systems) with a minimum of manual effort. • Develop a fully automated multi-environment observability stack based on the existing SaaS system, and extend it to predict capacity needs based on the usage patterns. • Plan for new service roll-outs, expansion and capacity management of existing services, and work with users to optimize their resource consumption. • Work on database reliability and performance aspects for GitLab.com from within the SRE team as well as work on shipping solutions with the product. • Analyze solutions and implement best practices for our PostgreSQL database clusters and its components. • Work on observability of relevant database metrics and make sure we reach our database objectives. • Work with peer SREs to roll out changes to our production environment and help mitigate database-related production incidents. • OnCall support on rotation with the team. • Provide database expertise to engineering teams (for example through reviews of database migrations, queries and performance optimizations). • Work on automation of database infrastructure and help engineering succeed by providing self-service tools. • Use the GitLab product to run GitLab.com as a first resort and improve the product as much as possible. • Plan the growth of GitLab's database infrastructure. • Design, build and maintain core database infrastructure components that allow GitLab to scale to support hundreds of thousands of concurrent users. • Support and debug database production issues across services and levels of the stack. • Make monitoring and alerting alert on symptoms and not on outages. • Document every action so your learnings turn into repeatable actions and then into automation. Skills • Have primary experience running PostgreSQL in high-growth, large production environments using both self-managed (VM, Kubernetes with modern PostgreSQL Operators) as well DBaaS services. • Have hands-on experience using data from PostgreSQL internals to design, build and troubleshoot systems. • Have primary experience with infrastructure automation, orchestration and configuration management (Chef, Ansible, Puppet, Terraform) • Have solid understanding of SQL and PL/pgSQL • Significant experience working in a Large SaaS distributed Systems production environment • Share our values, and work in accordance with those values. • Have excellent written and verbal English communication skills, with an urge to collaborate and communicate asynchronously. • Have an urge to document all the things so you don't need to learn the same thing twice, and an urge for delivering quickly and iterating fast. • Have a proactive, go-for-it attitude. When you see something broken, you can't help but fix it • Solid data modeling and data structure design skills • Solid programming skills as a (former) backend engineer - Preferably with Ruby and/or Go. • Experience with Clickhouse, or other modern OLAP database. Company Overview • GitLab is a web-based Git repository manager that offers a variety of features for software development teams. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://about.gitlab.com.

Automate and operate large-scale multi-tenant GitLab environments with compliance, troubleshoot production issues, and lead incident response. | Experience with Terraform, Kubernetes, production-scale operations, programming in Go/Ruby, incident response, and cloud security compliance. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Site Reliability Engineer (SRE) at GitLab, you'll help keep all user-facing services and production systems reliable, scalable, and efficient. Our SREs combine a pragmatic operations mindset with strong software engineering practices to drive automation, reduce toil, and improve resilience across our platform. Within the US Public Sector Services team, you will specialize in operating a large fleet of GitLab environments built to meet FedRAMP compliance requirements. Your role centers on three core responsibilities: automating workflows across the full environment lifecycle—from provisioning new environments to daily operational tasks—deploying features and updates safely and consistently, and maintaining operational excellence across many production environments simultaneously. This specialization uniquely integrates the demands of operating at scale with the rigor of public sector compliance—balancing strategic automation development and hands-on operational execution while upholding the strict security and regulatory standards required for government customers. Candidates must be U.S. citizens residing and working in the United States, and be willing and able to obtain U.S. federal security clearance (minimum Public Trust position). Some examples of the projects you could work on: • Designing and coding infrastructure automation that provisions and operates GitLab environments using Terraform, Ansible, and Kubernetes • Creating and maintaining deployment packages for GitLab, such as Helm Charts and omnibus-gitlab • Building and operating Dedicated GitLab instances integrated with cloud-native services (e.g. AWS, GCP) • Developing tools to orchestrate infrastructure-as-code workflows across multiple tenants • Deploying and managing microservices on Kubernetes clusters at scale • Enhancing GitLab’s observability stack (e.g., Prometheus, ELK) to support proactive monitoring and incident response • Integrating with and operating infrastructure in cloud provider ecosystems (e.g., IAM, networking, storage) • Championing and implementing cloud security best practices across automated infrastructure • Engage with US Public Sector entities to ensure successful implementation of GitLab services to meet Federal and regulatory requirements. What You'll Do • Build & Scale Multi-Tenant Infrastructure: Design and implement automation that provisions and manages hundreds of isolated GitLab environments using Terraform, Ansible, and Kubernetes. Manage complex state strategies and workspace configurations to support scale and maintainability. • Debug & Resolve Production Issues: Troubleshoot issues across Kubernetes clusters, cloud services, and GitLab apps—identifying root causes of failed deployments, crash loops, and scheduling conflicts to ensure service continuity. • Automate Operations at Scale: Replace manual workflows with infrastructure-as-code solutions, including automated version upgrades, configuration rollouts, and provisioning pipelines that operate reliably across all tenants. • Monitor & Predict Capacity: Build observability systems that detect bottlenecks, predict usage trends, and optimize resource consumption using tools like Prometheus, ELK, and Grafana. • Respond & Lead During Incidents: Lead incident response and postmortem efforts, applying technical depth to resolve issues and establish operational standards that reduce future risk. • Architect & Collaborate: Influence architectural decisions around automation, scalability, and operational excellence. Partner with engineering teams to improve automation, platform resilience, and production-readiness. What You'll Bring • Production-Scale Experience: Proven ability to operate and troubleshoot production workloads across multiple tenants or environments. Deep understanding of how distributed systems fail at scale and how to build in resilience. • Terraform & IaC Mastery: Strong hands-on experience with Terraform, including workspace strategies, state management, and automation patterns that scale. Comfortable solving state isolation issues and building reliable, reusable infrastructure code. Experience with Ansible and templating tools like Jsonnet is a plus. • Kubernetes in Production: Skilled at diagnosing deployment failures, interpreting pod logs, and debugging scheduling issues and rollback scenarios in live environments. Understands how pods, ReplicaSets, and controllers interact in production. • Programming & Code Analysis: Ability to read and debug code in Go and/or Ruby. Familiar with identifying performance issues, scalability concerns, and contributing to infrastructure tooling through thoughtful code analysis. • Large Scale Operations Background: Experience supporting infrastructure for many customers or environments simultaneously. Comfortable managing isolation, scaling, monitoring, and incident response across diverse workloads. • Architecture & Incident Response: Able to reason through complex systems and operational challenges. Brings on-call experience and can lead technical discussions and incident resolution efforts under pressure. • Customer-Focused Collaboration: Proven ability to work across teams and with internal or external customers to solve technical problems while maintaining service commitments and clear communication. • GitLab Platform Proficiency: Comfortable using GitLab as a daily tool for infrastructure automation, collaboration, and operational workflows. How GitLab will support you • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $124,300—$266,400 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Develop and maintain automation and infrastructure with a focus on monitoring and observability using Kubernetes. | Must have expertise in automation, infrastructure, monitoring, Kubernetes, and observability, with English language proficiency. | Required skills: Automation, Infrastructure, Monitoring, Kubernetes, Observability Required languages: English

Drive product messaging, go-to-market plans, sales enablement, and revenue growth for GitLab’s application security portfolio by collaborating with marketing, product, engineering, and sales teams. | 5+ years product marketing experience in B2B SaaS with strong knowledge of application security, compliance, and DevSecOps technologies, plus excellent communication and cross-team collaboration skills. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Product Marketing Manager, Application Security, you will work closely with our marketing, product management, engineering, and sales teams to drive revenue growth for GitLab’s security portfolio. You’ll be a key contributor on our Product Marketing Team and drive the product messaging and pitch, the revenue plays, the proof points and the go-to-market plan for this critical segment of the GitLab platform. You’ll act as a subject matter expert on all things Application Security, including Software Supply Chain Security, Security Risk Management, and Compliance, working closely with our Platform PMMs and subject matter experts. What You’ll Do Deliver the Pitch: Messaging, Positioning & Content Develop compelling Compliance messaging and differentiation to position GitLab as the leading DevSecOps platform in the market Craft persona-specific messaging for key target audiences, including buyer, influencer and user personas, specifically targeting security, compliance and engineering leaders Build compelling product pitches and thought leadership narratives that tell our story through various forms of communication (blogs, whitepapers, videos, presentations, etc) Conduct research on customer pain points, market trends and competitive alternatives to inform our point of view Coach the Play: Demand gen and revenue plays Partner with our field and digital marketing teams to build impactful demand gen campaigns and revenue plays Create and deliver sales enablement materials, playbooks, FAQs, and objection-handling guides. Serve as liaison between field, BDRs and Marketing to identify gaps and roadblocks converting pipeline to revenue Own the Proof: Voice of the customer & voice of the industry Serve as the voice of the customer, understand their pain points and align them with GitLab’s solutions. Distill win-wires and customer success into repeatable sales motions to help scale the business Educate industry analysts (aka voice of the industry) on our value and differentiation on an ongoing basis; capture analyst sentiment and proof points to demonstrate market leadership Partner with our Business Value team to build total cost of ownership and business value calculations Drive the Plan: Go-to-Market Strategy Develop customer segmentation, buyer personas and target audiences using a data-driven approach Define route-to-market and monetization strategy for free to paid, Premium, Ultimate, Self-managed, SaaS and Dedicated platform offerings, and build effective price and packaging collateral Own and drive the launch plan for upcoming compliance features that’ll have a meaningful bookings impact; support annual platform launches, such as GitLab 17. What You’ll Bring 5+ years of Product Marketing experience, preferably in B2B SaaS in the Application Security, Software Supply Chain, Compliance, or related domains. Proven track record of developing and executing go-to-market strategies for technical products with technical buyer and user personas Strong ability to simplify complex technical concepts into messaging that resonates with both technical and business audiences. Experience working with key personas such as Security professionals and Developers. Exceptional written and verbal communication skills, with experience creating high-impact sales enablement materials. Familiarity with SAST, SCA/Secret Detection, DAST technologies, compliance frameworks (e.g., SOC 2, ISO 27001, HIPAA, PCI, SLSA), and their role in DevSecOps strongly preferred. Collaborative mindset with experience working in cross-functional teams. Self-starter comfortable working in a fast-paced, all-remote environment. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-US The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$110,900—$237,600 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Design and implement AI-powered automation workflows and predictive analytics to optimize revenue operations and customer lifecycle management in a fully remote environment. | Experience with workflow automation platforms (preferably Workato), integrating LLM APIs, strong revenue operations knowledge, technical architecture skills, and collaboration with IT teams. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. GitLab is looking to add an AI Revenue Operations Analyst to join our Revenue Tech team. In this role, you will build and advance GitLab's AI tooling strategy for revenue operations while architecting and implementing AI-powered automation workflows that optimize how we acquire, convert, and retain customers at scale. You'll design intelligent workflows using platforms like Workato (in partnership with IT) and manage vendor relationships for AI tools to drive measurable business outcomes across our entire revenue pipeline. This position is 100% remote and based in the US, British, or Central European time zone. What you'll do Design AI-Powered Revenue Solutions Actively shape GitLab's AI tooling strategy for revenue operations, including expanding AI functionality within existing tools, evaluating emerging AI platforms, managing vendor relationships for AI tools, and helping to implement governance frameworks for AI implementation across revenue teams Architect and implement sophisticated AI-powered workflows using platforms like Workato (in partnership with IT), integrating with LLM APIs and existing tools to create intelligent automation solutions Configure predictive analytics solutions including churn risk models, opportunity scoring and deal velocity insights, and revenue process optimization systems using low-code platforms and API integrations Design and orchestrate AI-enhanced research automation that eliminates manual qualification and prospecting tasks for revenue teams Configure and orchestrate experimentation frameworks using low-code platforms, connecting data sources and automating test execution to optimize go-to-market strategies Systems Architecture & Strategic Impact Design end-to-end customer journey workflows using automation platforms and API orchestration Make technical architecture decisions for revenue systems, partnering with IT and senior team members on complex integrations while maximizing low-code platform capabilities Partner with Revenue Strategy & Operations teams and IT teams to translate complex business requirements into scalable AI-powered workflow solutions Design and implement automated workflows using tools like Workato, Zapier, and similar low code tools to orchestrate seamless data flow across revenue platforms Measure and report on business impact of AI automation solutions (conversion rates, deal velocity, productivity gains) Identify high-impact opportunities where AI workflow automation can drive competitive advantage Technical Leadership & Collaboration Drive cross-functional initiatives that require sophisticated platform configuration and API integration expertise Collaborate with IT and Data teams on complex integrations, API requirements, and technical architecture decisions Establish automated monitoring and alerting systems that proactively identify warning signs throughout the customer journey Drive operational projects within the Revenue Strategy, Operations, and Enablement team by contributing AI-enhanced process improvements Document workflow solutions and create knowledge repositories that enable team scalability Share automation expertise, best practices and AI integration principles What you'll bring Technical & AI Integration Foundation Strong experience with workflow automation platforms (Workato strongly preferred) including complex logic, API orchestration, and error handling with the ability to collaborate effectively with IT teams on platform access and implementation Proven experience integrating LLM APIs (Anthropic, OpenAI, etc.) into business workflows through automation platforms and understanding of prompt engineering for business outcomes Experience with low-code automation tools and ability to evaluate platform capabilities for AI-enhanced use cases Revenue Operations & Business Expertise Proven ability to architect sophisticated workflow solutions that solve complex business problems with systems thinking approach to end-to-end customer experience optimization Deep understanding of B2B SaaS revenue models, sales processes, and customer lifecycle management History of evaluating and procuring revenue tools including running RFPs, implementation, enablement, ongoing adoption, and vendor relationship management Strong analytical and problem-solving skills with ability to translate business requirements into technical workflow specifications Sense of Ownership & Collaboration Skills Takes full accountability for AI automation and revenue technology outcomes, proactively identifying and solving problems within their scope before they impact the business Excellent communication and stakeholder management skills with ability to work effectively with IT teams, Revenue Operations, and Field Org team members Proven ability to manage competing priorities, take initiative on process improvements, and deliver sophisticated technical solutions Interest in GitLab's mission and alignment with our values of collaboration, results, efficiency, diversity, and transparency Preferred Experience Previous experience in revenue operations, sales operations, or marketing operations roles with AI/automation components and demonstrated ownership of technical outcomes Background in data science, analytics, or business intelligence with application to revenue processes Experience driving technology evaluation, procurement, and implementation projects from conception through adoption Familiarity with privacy regulations (GDPR, CCPA) and their technical implementation requirements How GitLab will support you Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $70,000—$150,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Lead strategic account planning and execution for public sector clients, manage complex sales cycles, collaborate with partners, and drive adoption of GitLab's DevSecOps platform. | 5+ years enterprise sales experience in public sector or regulated environments, understanding of procurement and compliance, consultative selling skills, ability to manage complex accounts and stakeholder consensus. | About GitLab GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our Public Sector Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you'll do • Strategic Account Leader will report to a Regional Director. • Build and execute strategic account plans that align GitLab's platform with agency modernization initiatives • Navigate complex procurement cycles and develop multi-year technology roadmaps with CIOs and technical leaders • Partner with system integrators and resellers to create powerful solutions for government challenges • Act as a primary point of contact and the face of GitLab for our strategic and large prospects. • Take ownership of your book of business • Provide account leadership and direction in the pre- and post-sales process • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources • Be the voice of the customer by contributing product ideas to our public issue tracker • Travel as necessary to accounts in order to develop relationships and close large opportunities • Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota. What you'll bring • 5+ years of proven success selling technology solutions to U.S. State and Local Government and Higher Education Institutions (highly desired) • Deep understanding of State procurement vehicles, compliance requirements, and agency buying cycles • Consultative approach that positions technology as a mission enabler • Passion for open source and modern software development practices • Track record of navigating complex stakeholder environments and building consensus • Able to provide high degree of major account management and control • Work under minimal supervision on complex projects • Ability to leverage established relationships and proven sales techniques for success • Effective communicator (written/verbal), strong interpersonal skills • You share our values, and work in accordance with those values. • Ability to use GitLab How GitLab will support you • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Implement and optimize internal communication platform, create engaging internal content, foster internal communities, execute multi-channel engagement campaigns, and measure communication effectiveness. | 3-5 years experience in internal communications or related fields, experience with intranet/employee engagement platforms (Simpplr preferred), campaign development and execution skills, data analysis, project management, and strong communication and collaboration abilities. | Description: • Partner with Senior Manager, People Communications on implementation, optimization, and user adoption of internal communication platform • Create compelling internal content including announcements, thought leadership pieces, team member spotlights, and campaign materials • Foster vibrant internal communities through strategic programming, events, and initiatives • Design and execute multi-channel engagement campaigns supporting company initiatives, culture building, and change management • Monitor platform metrics and content engagement data to continuously improve communication effectiveness • Partner with People team, leadership, and functional leaders to amplify key messages and ensure consistent internal communications • Champion adoption and optimization of internal communications hub (Simpplr); educate and empower site owners/content managers and stakeholders Requirements: • 3-5 years experience in internal communications, employee engagement, corporate communications or related fields • Proven experience with intranets and employee engagement platforms (Simpplr strongly preferred) or similar platforms • Experience with developing and executing integrated content marketing campaigns across multiple channels and formats (internal communication platforms - Slack, intranet, or similar, e-mail/e-newsletters, video, and presentations) • Experience developing and executing employee engagement campaigns • Ability to analyze data and measure communication campaigns and e-newsletter effectiveness • Excellent project management and stakeholder collaboration skills • Proven track record in helping to develop and execute effective internal communication strategies and initiatives • Strong written and verbal communication skills • Excellent interpersonal skills with the ability to effectively communicate and collaborate with team members at all levels of the organization • Preferred: Experience managing/configuring intranet or employee experience platforms (Simpplr, SharePoint, LumApps), change management or platform adoption initiatives, familiarity with Canva Benefits: • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support

Lead architecture and design of a large-scale distributed SaaS platform, drive technical strategy, mentor engineers, and collaborate across teams to ensure scalable, reliable SaaS infrastructure. | Extensive experience with distributed SaaS systems, hands-on Ruby and/or Go programming, technical leadership, and expertise in scalable infrastructure and database partitioning. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role Group Tenant Scale (GTS) is re-architecting GitLab.com into a modern, distributed SaaS platform. Today, GitLab.com runs as a single massive multi-tenant instance. Tomorrow, it will be made up of Cells (self-contained clusters) and Organizations (logical groupings of tenants), supported by OrgMover (seamless migration tooling). This transformation will make GitLab.com horizontally scalable, resilient, and flexible—so customers of every size experience high reliability, global reach, and freedom to grow with GitLab. As a Principal Engineer, you’ll shape the technical foundation of GitLab’s future SaaS. You’ll drive the design of distributed systems at scale, influence architectural strategy across engineering, and partner with leaders to align infrastructure with business outcomes. This is career-defining work that impacts every GitLab customer. What you’ll do Lead architecture and design for Cells, Organizations and OrgMover, enabling Postgres sharding, zero-downtime migrations, and global SaaS scalability and regionality. Solve complex distributed systems challenges: tenant isolation, regional distribution, multi-region replication, observability, fault tolerance, and migrations. Partner across infrastructure, product, and executive teams to ensure our SaaS evolution aligns with both technical excellence and business needs. Translate architectural tradeoffs into clear direction for engineering managers, senior engineers, and executives. Mentor and elevate engineers across teams, raising the bar for technical leadership and inclusive collaboration. Provide thought leadership inside and outside GitLab on SaaS scaling, distributed systems, and platform reliability. What you’ll bring Extensive experience designing, developing, migrating, scaling, and operating large distributed systems in a SaaS context. Hands-on programming experience in Ruby and/or Go, with the ability to dive into code, review implementations, and guide technical design. Proven track record leading transformations from monolithic to distributed architectures, ideally including Postgres sharding or other database partitioning strategies. Hands-on expertise with service communication and observability at scale (e.g. service mesh/Istio, Kafka, tracing/metrics). Principal-level technical leadership: ability to set strategy, influence across organizations, and mentor principal and senior engineers. Balance of infrastructure depth and application architecture awareness; skilled at making system-level tradeoffs that prioritize reliability and customer experience. Excellent communication skills; able to make complex systems understandable to technical and non-technical audiences. Bonus: Experience in regulated or high-reliability domains (finance, healthcare, government, telecom). About the team Group Tenant Scale (GTS) is re-architecting GitLab.com into the next-generation multi-tenant SaaS platform. It will be horizontally scalable, reliable, and flexible. We are building this through Cells (infrastructure-level sharding), Organizations (application-level tenant grouping), and extensions of Geo to enable replication and cross-platform migrations. Our goal is to give every customer a rock-solid experience: high availability, strong resiliency, global performance, and the ability to move seamlessly between multi-tenant and single-tenant offerings as their needs evolve. What began as a small team tackling foundational projects has grown into dedicated engineering groups, including Geo, that are working together to deliver the future of GitLab’s multi-tenant platform. As part of this team, you will be at the center of one of the most impactful transformations in GitLab’s history. You will help reshape GitLab.com into a cloud-scale SaaS platform that powers the next decade of growth, while collaborating with some of the best engineers in distributed systems, mentoring others, and leaving a lasting architectural legacy. How GitLab will support you Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.United States Salary Range$157,900—$338,400 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Design and develop scalable backend security platform systems, build robust APIs, collaborate cross-functionally, and architect greenfield enterprise security solutions. | Strong Ruby on Rails and PostgreSQL experience, proficiency with REST API and GraphQL, knowledge of GitLab CI/CD, Elasticsearch, and NoSQL, and ability to deliver high-quality software autonomously. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role We're looking for a Senior Backend Engineer to join our next-generation Security Platform Management team and help build enterprise security solutions from the ground up. You'll be architecting critical greenfield projects that close competitive gaps and establish GitLab as the single-stop-shop for enterprise security. Working with a collaborative team of 7 engineers, 1 PM, and 1 UX designer distributed across the US, Israel, and India, you'll have the opportunity to shape how thousands of organizations secure their applications at scale. Our team is tackling high-profile initiatives including building a new Security Manager role system, creating assets inventory capabilities with security posture sharing, implementing logical asset gathering with statistics, and developing a unified configuration mechanism for all GitLab security tools. These are complex, impactful projects that will define the future of enterprise security posture management. You can read all about our security solutions here - GitLab Security Solutions. What You'll Do • Design and develop next-generation Security Platform Management capabilities • Build scalable backend systems for enterprise-scale security data • Create robust APIs that power GitLab's expanding security offering • Collaborate with Infrastructure, Policies, and Security Insights teams on cross-functional initiatives • Architect greenfield solutions for Security Manager role system and Assets inventory capabilities • Implement unified configuration mechanisms for GitLab's comprehensive security tool suite • Work in feature-specific squads to minimize context switching and maximize impact • Contribute to technical decisions that shape GitLab's security platform architecture What You'll Bring • Strong experience with Ruby on Rails • Expertise in PostgreSQL database design and optimization • Proficiency in REST API and GraphQL development • Experience with Git and GitLab CI/CD workflows • Knowledge of Elasticsearch and NoSQL database technologies • Track record of delivering high-quality software in collaborative environments • Ability to work autonomously while contributing to team success • Passion for building secure, scalable enterprise solutions About the team Our Security Platform Management team is at the forefront of GitLab's security innovation, building entirely new capabilities that help enterprises better understand and manage their security posture. This role is of strategic importance to our mission within Security Risk Management. The team operates with high autonomy while maintaining close collaboration with our PM and UX designer, organizing into feature-specific squads to deliver maximum impact. What makes us unique is our focus on greenfield development - you'll be creating new solutions rather than maintaining legacy systems, with the exciting challenge of defining how enterprise security posture management works at global scale. Learn more about our roadmap here. How GitLab will support you • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $117,600—$252,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Architect and build scalable backend security platform systems and APIs, collaborating with cross-functional teams in a fully remote environment. | Strong backend development skills in Ruby on Rails, database design, API development, and experience with GitLab CI/CD and scalable enterprise security solutions. | Description: • Architect and build next-generation Security Platform Management capabilities • Build scalable backend systems for enterprise-scale security data • Create robust APIs that power GitLab's expanding security offering (REST and GraphQL) • Collaborate with Infrastructure, Policies, and Security Insights teams on cross-functional initiatives • Architect greenfield solutions for Security Manager role system and Assets inventory capabilities • Implement unified configuration mechanisms for GitLab's comprehensive security tool suite • Work in feature-specific squads to minimize context switching and maximize impact • Contribute to technical decisions that shape GitLab's security platform architecture • Work with a distributed team of engineers, a PM, and a UX designer across the US, Israel, and India Requirements: • Strong experience with Ruby on Rails • Expertise in PostgreSQL database design and optimization • Proficiency in REST API and GraphQL development • Experience with Git and GitLab CI/CD workflows • Knowledge of Elasticsearch and NoSQL database technologies • Track record of delivering high-quality software in collaborative environments • Ability to work autonomously while contributing to team success • Passion for building secure, scalable enterprise solutions Benefits: • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support • Sales roles eligible for incentive pay targeted at up to 100% of the offered base salary