Giga Energy

Own end-to-end materials flow for switchboard production including BOM accuracy, demand planning, supplier releases, and master production scheduling across global contract manufacturers and internal facilities. | 7+ years in materials management or supply chain within electrical equipment or industrial manufacturing with expertise in MRP/ERP, trade compliance, and managing long lead-time components. | Why join Giga The Pace: We're building at a speed most companies talk about but never actually operate at. If you've been bored somewhere else, you won't be here. The Impact: Every person at Giga touches the work that matters. No layers, no waiting for approval chains. You'll see your fingerprints on what we ship. The Team: A team of operators defining the future of AI infrastructure. We recruit A-players from the most innovative companies in the world, and they choose Giga because the work here means more. The Moment: AI doesn't run without power, and that's us. Giga is the picks and shovels behind the AI revolution. This industry is about to explode, and you'll be in the room where it's already happening. What you’ll do The Materials Manager for Switchboards owns the flow of materials behind our switchboard production — sheet metal and enclosures, busbars, electrical components, and assembly hardware — from BOM accuracy and demand planning through to materials staged and ready to build. You will manage materials planning and scheduling across our switchboard contract manufacturers, keep production supplied against manufacturing capacity, and manage the risk, lead time, and tariff exposure of a global switchboard supply base. This role is the connective tissue between Procurement, Production, Engineering, and our contract manufacturers. Where you’ll work This role is based out of our Long Beach facility at 6015 Obispo Ave, Long Beach, CA 90805. You must be willing to work in the office and on the production floor full-time, outside of our bi-weekly WFH Fridays. Responsibilities Own BOM accuracy and structure for switchboard products — enclosures, busbars, electrical components, and assembly hardware — in the ERP/MRP system Translate the production schedule into materials requirements (MRP); convert demand into supplier releases and purchase requisitions Manage engineering change (ECO) impact on existing switchboard inventory and open orders Support New Product Introduction (NPI) — ensure long-lead components (sheet metal enclosures, custom busbars, specialty electrical components) are ordered early enough to hit pilot build and factory acceptance test (FAT) dates Build and maintain the master production schedule (MPS) for the switchboard line, reconciled against real contract manufacturer capacity Coordinate build schedules with sheet metal fabricators, busbar manufacturers, electrical component suppliers, and final assembly contract manufacturers Participate in S&OP/demand planning to align switchboard production plans with sales forecasts Own inventory strategy — safety stock levels, buffer stock, and build-to-order vs. build-to-stock decisions for enclosures, busbars, electrical components, and assembly hardware Manage kitting and staging so the right components are ready at switchboard build and final assembly stations Track inventory health: turns, excess & obsolete (E&O) inventory, and cycle count accuracy Manage lead times and allocation for long-lead switchboard items — custom sheet metal enclosures, specialty busbars, circuit breakers, and power distribution components Make allocation calls during component shortages, balancing customer commitments and production priorities Identify and mitigate single-source, capacity, and geopolitical risk across the switchboard supply base Coordinate materials flow and inventory visibility across switchboard contract manufacturers and Giga facilities Own tariff and trade compliance planning for switchboard components — HTS classification, Section 301/232 exposure, USMCA qualification, and country-of-origin tracking Evaluate sourcing and inventory strategies (e.g., bonded warehousing, duty drawback) to manage tariff cost impact Manage logistics and expediting decisions — air vs. ocean freight — when schedules are at risk Requirements 7+ years in materials management, production planning, or supply chain, ideally in switchboard, switchgear, electrical equipment, or related industrial manufacturing Hands-on experience with BOM management, MRP/ERP systems, and master scheduling Experience managing long lead-time materials — sheet metal enclosures, custom busbars, specialty electrical components, circuit breakers — in a switchboard or similar electrical equipment environment Working knowledge of tariff classification and trade compliance (Section 301/232, USMCA, HTS) Experience coordinating materials across multiple sites, including offshore contract manufacturers Strong analytical skills — comfortable building inventory, capacity, and risk models Ability to read BOMs, drawings, and specifications to support planning decisions Strong communication skills; able to work cross-functionally with Procurement, Engineering, Quality, and Operations Benefits Subsidized health, dental, and vision insurance Equity (options) in a rapidly growing startup 401(k) with 4% employer match Unlimited PTO Parental leave Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) Commuter benefits Monthly team onsites where all offices come in–person to collaborate Pay Transparency The range provided below is the role’s On Target Earnings ("OTE") range, meaning it includes both the commission / bonus target and annual base salary for the role (if applicable). This salary range may be inclusive of several career levels at Giga and will be narrowed during the interview process based on a number of factors, including the candidate’s experience and qualifications. Additional benefits include 401(k) plan plus subsidized medical, dental, and vision benefits. Salary Range $150,000—$185,000 USD Who we hire We hire people who thrive in chaos and get sharper under pressure. You don't wait to be told what to do, you spot the gap and fill it. When there's work to be done, you do it. You make decisions with the information you have, move fast, and adjust along the way. We're not looking for perfect; we're looking for people who get things done. Equal Opportunity Employer Statement Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.

Manage procurement and category strategies to reduce costs and ensure delivery for switchboard production. | Requires 5+ years procurement experience, contract negotiation skills, and BOM analysis proficiency. | WHY JOIN GIGA * The Pace: We're building at a speed most companies talk about but never actually operate at. If you've been bored somewhere else, you won't be here. * The Impact: Every person at Giga touches the work that matters. No layers, no waiting for approval chains. You'll see your fingerprints on what we ship. * The Team: A team of operators defining the future of AI infrastructure. We recruit A-players from the most innovative companies in the world, and they choose Giga because the work here means more. * The Moment: AI doesn't run without power, and that's us. Giga is the picks and shovels behind the AI revolution. This industry is about to explode, and you'll be in the room where it's already happening. WHAT YOU'LL DO The Procurement Manager for the Switchboard category owns the end-to-end buy for everything that goes into a switchboard — metals, busbars, electrical components, and subassemblies. You will run supplier sourcing and negotiations, place and manage purchase orders to keep production on schedule, and build the category strategy that drives cost down and delivery performance up over time. This role is central to keeping our switchboard line fed with the right parts, at the right cost, on time. WHERE YOU'LL WORK This role is based out of our Long Beach location. This role will require 25-30% travel.  RESPONSIBILITIES  ORDER EXECUTION & DELIVERY * Place and manage purchase orders for metals, busbars, electrical components, and switchboard subassemblies to maintain tight delivery timelines * Track open orders and supplier commitments; expedite as needed to prevent production line disruptions * Own on-time delivery performance for the switchboard category and drive corrective action when suppliers miss commitments SOURCING & NEGOTIATION * Run the RFI/RFQ process for new and existing components — metals, busbars, electrical components, and subassemblies * Negotiate component costs, payment terms, and supplier contracts to meet category cost targets * Identify, qualify, and onboard new suppliers to strengthen the switchboard supply base * Draft and manage supplier contracts, including terms, pricing schedules, and volume commitments RISK MANAGEMENT * Manage risk on long lead-time items — build buffer strategies, alternate sourcing, and early-warning tracking to avoid shortages * Monitor supply base health and flag single-source or capacity risks before they impact production * Partner with Quality and Engineering on supplier qualification and component substitutions when risk requires it COMMODITY STRATEGY & PERFORMANCE * Build and maintain the commodity strategy for the switchboard category — sourcing roadmap, supplier consolidation, and cost-down initiatives * Track and report supplier performance: on-time delivery, quality, cost, and responsiveness * Drive year-over-year cost reduction through negotiation, should-cost analysis, and supplier competition * Stay current on metals and component market pricing trends to inform buying and negotiation timing REQUIREMENTS  * 5+ years in procurement, sourcing, or commodity management, ideally in electrical, industrial, or metals-based manufacturing * Ability to travel 25-30%  * Experience buying metals, busbars, or electrical/electronic components a strong plus * Hands-on experience running RFI/RFQ processes, negotiating supplier contracts, and issuing/managing POs * Track record of managing long lead-time and supply-constrained categories * Strong negotiation skills with a track record of delivering measurable cost reduction * Comfortable working with ERP/procurement systems for PO management and reporting * Ability to read BOMs and component specifications to support sourcing decisions * Strong written and verbal communication; able to work cross-functionally with Engineering, Quality, and Operations BENEFITS * Subsidized health, dental, and vision insurance * Equity (options) in a rapidly growing startup * 401(k) with 4% employer match * Unlimited PTO * Parental leave * Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) * Commuter benefits * Team on-sites where all offices come in–person to collaborate Pay Transparency The range provided below is the role’s On Target Earnings ("OTE") range, meaning it includes both the commission / bonus target and annual base salary for the role (if applicable). This salary range may be inclusive of several career levels at Giga and will be narrowed during the interview process based on a number of factors, including the candidate’s experience and qualifications. Additional benefits include 401(k) plan plus subsidized medical, dental, and vision benefits. Salary Range $150,000—$175,000 USD WHO WE HIRE We hire people who thrive in chaos and get sharper under pressure. You don't wait to be told what to do, you spot the gap and fill it. When there's work to be done, you do it. You make decisions with the information you have, move fast, and adjust along the way. We're not looking for perfect; we're looking for people who get things done. EQUAL OPPORTUNITY EMPLOYER STATEMENT Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.

Manage full procurement lifecycle for manufacturing operations ensuring timely and budget-compliant material delivery. | Requires 4+ years procurement or supply chain experience in manufacturing and a bachelor's degree. | WHY JOIN GIGA * The Pace: We're building at a speed most companies talk about but never actually operate at. If you've been bored somewhere else, you won't be here. * The Impact: Every person at Giga touches the work that matters. No layers, no waiting for approval chains. You'll see your fingerprints on what we ship. * The Team: A team of operators defining the future of AI infrastructure. We recruit A-players from the most innovative companies in the world, and they choose Giga because the work here means more. * The Moment: AI doesn't run without power, and that's us. Giga is the picks and shovels behind the AI revolution. This industry is about to explode, and you'll be in the room where it's already happening. WHAT YOU'LL DO As Procurement Manager, you own the full procurement lifecycle across Giga's manufacturing operations. You'll work directly with operations team members to understand what needs to be sourced at every stage, identify and qualify vendors, negotiate competitive terms, and ensure materials arrive on time. This is a hands-on, high-visibility role that sits at the intersection of supply chain, operations, and order management— and the person in it will have a direct impact on whether our manufacturing plants hit their timelines and budgets. WHERE YOU'LL WORK We are an in-office culture — velocity matters when you're building physical infrastructure, and the best decisions happen in the room. This role is ideally based in our Houston plant location, with full-time onsite expectations outside of bi-weekly WFH Fridays. RESPONSIBILITIES * Own the Purchase Order process from issuance through delivery * Hire a team of Buyers/Sourcers across our Long Beach and Houston manufacturing facilities * Generate requests for quotation (RFQ) with material suppliers for manufacturing * Create and issue Purchase Orders to suppliers ensuring pricing and terms * Track procurement timelines and proactively flag risks that could impact operations * Follow up on delivery of all materials needed for manufacturing  * Partner with Order Managers and leadership to identify procurement needs for US Operations * Identify, evaluate, and onboard vendors and suppliers across relevant categories * Lead commercial negotiations to secure competitive pricing, favorable terms, and reliable delivery commitments * Collaborate with finance on budget tracking, cost reporting, and forecasting REQUIREMENTS * 4+ years of procurement or supply chain experience in manufacturing operations. * Bachelor’s degree in Supply Chain or Engineering preferred * Strong understanding of material requirement planning and procurement for manufacturing * Strong organizational skills with the ability to manage multiple projects and vendor relationships simultaneously * Excellent communication skills with experience interfacing across engineering and operations teams in a manufacturing environment BONUS POINTS * Experience in transformer or switchboard manufacturing, familiarity with electrical infrastructure * Experience with ERP/MRP systems (SAP, Oracle, Dynamics365, NetSuite, etc.) * Experience with establishing a vendor network from the ground up BENEFITS * Subsidized health, dental, and vision insurance * Equity (options) in a rapidly growing startup * 401(k) with 4% employer match * Unlimited PTO * Parental leave * Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) * Commuter benefits * Monthly team onsites where all offices come in-person to collaborate WHO WE HIRE We hire people who thrive in chaos and get sharper under pressure. You don't wait to be told what to do, you spot the gap and fill it. When there's work to be done, you do it. You make decisions with the information you have, move fast, and adjust along the way. We're not looking for perfect; we're looking for people who get things done. EQUAL OPPORTUNITY EMPLOYER STATEMENT Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.

Manage major data center projects from feasibility through construction close-out including schedules, vendors, permitting, and mentoring. | Bachelor's degree in Architecture, Engineering, or Construction Management with 5-8 years project management experience and proficiency in project management tools. | WHY JOIN GIGA * The Pace: We're building at a speed most companies talk about but never actually operate at. If you've been bored somewhere else, you won't be here. * The Impact: Every person at Giga touches the work that matters. No layers, no waiting for approval chains. You'll see your fingerprints on what we ship. * The Team: A team of operators defining the future of AI infrastructure. We recruit A-players from the most innovative companies in the world, and they choose Giga because the work here means more. * The Moment: AI doesn't run without power, and that's us. Giga is the picks and shovels behind the AI revolution. This industry is about to explode, and you'll be in the room where it's already happening. WHAT YOU’LL DO As Senior Technical Project Manager at Giga, you will own a major data center project or a cluster of related projects  end-to-end, from site feasibility through construction close-out and energization. You operate with a high degree of autonomy, reporting to the Technical Program Manager while functioning as the de facto project lead for everyone else: engineers, A&E consultants, GC, subcontractors, AHJs, and utilities. You set the schedule, you manage the vendors, you drive permitting, and you own the handoff to construction. You’re also expected to help build the function developing playbooks, mentoring Technical Project Managers, and identifying gaps in how Giga runs projects before those gaps become problems. WHERE YOU’LL WORK We are an in-office culture, velocity matters when you’re building physical infrastructure, and the best decisions happen in the room. This role is based at GigaEnergy HQ with regular travel to active construction sites across the US. That said, we will make exceptions for truly exceptional talent. If you’re the right person for this role, we’ll have a conversation about what works. RESPONSIBILITIES Project Ownership * Own the integrated project schedule from Site Feasibility through IFC and construction close-out  fully logic-tied, resource-loaded, and updated weekly in Primavera P6 or MS Project. * Lead all design coordination across Mechanical, Electrical, Structural, Architectural, and specialty disciplines  run the weekly coordination cadence and hold discipline leads accountable to milestone commitments. * Manage Plan of Record governance for your projects  ensure site adaptations are on the correct version of Giga’s standard design products and that all deviations are formally controlled. * Own the RFI and Submittal process through construction; maintain design intent from IFC through energization. Vendor & A&E Management * Write and own Scopes of Work (SOW) for external A&E firms; manage the RFP and selection process for site-specific partners. * Hold consultants accountable to budget, schedule, BIM standards, and deliverable quality. Manage change orders and escalate performance issues. * Build and maintain A&E vendor playbooks and onboarding templates that can be reused across projects. Permitting & Regulatory * Drive the full entitlement and permitting lifecycle — zoning, building permits, and utility interconnects. Own the relationship with AHJs, planning departments, and utility providers across all active jurisdictions. * Anticipate regulatory risk; develop permitting strategies that keep the project schedule intact. Cross-Functional Leadership * Partner with Sales during the pre-deal phase — produce rapid test fits and feasibility schedules that support hyperscale customer commitments. * Serve as the primary interface between Engineering, Construction, and the Technical Program Manager — ensure program-level reporting reflects project reality. * Identify risks, interdependencies, and blockers ahead of time and own the mitigation plans. * Mentor and support Project Managers within the program; review their deliverables and help them grow. Program Development * Own the template program structure for your project type; build the playbooks and governance systems that let the team scale without adding overhead. * Establish and run milestone gates, design review cadences, change control, and decision logs across your projects. REQUIREMENTS * Bachelor’s degree in Architecture, Engineering, or Construction Management. * 5–8 years of project management experience in data centers, high-tech manufacturing, or industrial construction with a track record of owning projects from design through construction close-out. * You speak the language  able to read and interpret P&IDs, one-lines, architectural floor plans, and structural drawings without assistance. * Proficiency in Primavera P6 or MS Project, Bluebeam Revu, Autodesk Construction Cloud (ACC / Build), and Procore or equivalent. * Demonstrated experience managing external A&E consultants: SOW writing, RFP management, change order control, and deliverable quality enforcement. * Strong understanding of the entitlement and permitting lifecycle  zoning, building permits, and utility interconnects. * Proven ability to lead cross-functional teams and drive decisions across groups you don’t directly manage. BONUS POINTS * PMP (Project Management Professional) certification. * Experience managing Design-Build delivery methods. * Previous experience on the owner’s side (Owner’s Representative). * Familiarity with GigaEnergy’s modular component architecture  * Exposure to AHJ permitting environments and utility coordination timelines. BENEFITS * Subsidized health, dental, and vision insurance * Equity (options) in a rapidly growing startup * 401(k) with 4% employer match * Unlimited PTO * Parental leave * Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) * Commuter benefits * Monthly team onsites where all offices come in-person to collaborate WHO WE HIRE We hire people who thrive in chaos and get sharper under pressure. You don't wait to be told what to do, you spot the gap and fill it. When there's work to be done, you do it. You make decisions with the information you have, move fast, and adjust along the way. We're not looking for perfect; we're looking for people who get things done. EQUAL OPPORTUNITY EMPLOYER STATEMENT Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.

Manage cost control, forecasting, scheduling, and reporting for large capital construction projects to provide financial clarity and risk insights to leadership. | Requires 5+ years in project controls on large capital projects, proficiency with scheduling and cost management tools, earned value management expertise, and strong communication with cross-functional teams. | What You'll Do As a Senior Project Controls Specialist at Giga, you'll sit at the intersection of Finance and Construction - turning raw project data into the financial clarity our leadership needs to make fast, confident decisions. You're not just tracking budgets; you're building the systems, forecasts, and controls that tell us exactly where every dollar is going across a portfolio of large-scale infrastructure projects. In a company moving at Giga's speed, the ability to surface accurate cost and schedule intelligence in real time isn't nice to have - it's a competitive advantage. You'll own this function with autonomy, build structure in a high-growth environment, and work directly alongside Engineering, Construction, and Finance leaders to keep our projects on track and on budget. Where You'll Work We're onsite because velocity matters when you're building physical infrastructure. Solving complex problems in real-time with Manufacturing, Engineering, and Finance leaders is how we move faster than a slow, antiquated industry. This role is based in our San Francisco, Long Beach, or Houston offices, with full-time onsite expectations outside of bi-weekly WFH Fridays. We will make exceptions for truly exceptional talent outside our hubs - if you're the right person, we'll have that conversation. Responsibilities • Own cost control and forecasting across a portfolio of capital construction projects - including budget development, commitment tracking, cost-to-complete forecasting, and variance analysis. • Build and maintain integrated project schedules in collaboration with Engineering and Construction teams; monitor progress, identify critical path risks, and communicate schedule impacts to leadership. • Develop and maintain earned value management (EVM) reporting to provide real-time visibility into project performance against cost and schedule baselines. • Produce weekly and monthly project controls reports for Finance and executive leadership, translating complex data into clear, actionable narratives. • Manage change control processes: track change orders, assess cost and schedule impacts, and ensure all changes are documented and reflected in updated baselines. • Partner with Procurement and Accounts Payable to ensure contractor invoices, purchase orders, and accruals are accurately coded and aligned with project budgets. • Identify trends, risks, and opportunities across the project portfolio; proactively surface issues before they become cost or schedule overruns. • Improve and standardize project controls tools, templates, and processes across Giga's growing project portfolio. Requirements • 5+ years of project controls experience on large capital projects in energy, construction, infrastructure, utilities, or industrial sectors. • Proficiency in cost management and scheduling tools (e.g., Primavera P6, Microsoft Project, or equivalent) and advanced Excel/Google Sheets skills. • Strong understanding of earned value management principles and their application to capital project reporting. • Demonstrated experience developing cost forecasts, managing change control, and producing executive-level project performance reports. • Ability to work across Engineering, Construction, and Finance stakeholders - translating technical project data into financial language and vice versa. • High degree of analytical rigor with the ability to manage large, complex datasets with accuracy. • Strong communicator who can present financial and schedule risk clearly and concisely to senior leadership. Bonus Points • Experience in utility-scale power generation, high-voltage electrical infrastructure, or data center construction. • Familiarity with AACE International cost engineering standards or similar frameworks. • Experience standing up a project controls function from early-stage startup or greenfield environment. • Exposure to ERP systems (e.g., NetSuite, SAP) and their integration with project cost tracking. • Background in Finance, Accounting, or Engineering in addition to project controls experience. Benefits • Subsidized health, dental, and vision insurance • Equity (options) in a rapidly growing startup • 401(k) with 4% employer match • Unlimited PTO • Parental leave • Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) • Commuter benefits • Monthly team onsites where all offices come in-person to collaborate

Manage a large strategic account ensuring timely, high-quality deliverables, smooth implementations, and strong customer relationships. | 3+ years in account management or customer success, strong project management and communication skills, bachelor's degree in business or related field, preferably technical/manufacturing experience. | About Giga Giga builds the electrical infrastructure that powers the modern world. We manufacture transformers, switchboards, and modular data centers for customers across the United States and the globe. Together, our team combines fresh perspectives with deep industry experience to solve real-world problems for our customers. We move fast and think practically. If you're ready to make an impact in an industry that matters, we're looking for people like you. What you’ll do We’re seeking a dedicated Account Manager to oversee one of the largest and most strategic accounts in Giga’s portfolio. This is not a sales role. Instead, you’ll serve as the customer’s trusted partner, ensuring flawless execution of deliverables, smooth implementations, and world-class support. You’ll be the central point of contact between the customer and Giga, making sure we deliver on our promises with quality, timeliness, and consistency. The ideal candidate is customer-obsessed, proactive in solving problems, and thrives in high-stakes, high-impact situations. Where you’ll work If based outside of our San Francisco hub, this role will be based remotely from your home office. You must be willing to occasionally travel to one of our hub offices 3 days out of the month. Responsibilities Own the relationship with a $100M+ strategic account, serving as the primary point of contact and advocate for the customer. Ensure all projects and deliverables are executed on time, within budget, and at the highest quality standards. Partner cross-functionally with engineering, operations, logistics, and leadership to resolve issues and remove roadblocks. Lead customer onboarding and implementation processes to guarantee smooth deployment of Giga products. Proactively monitor account health and anticipate customer needs before they become problems. Provide timely communication, reporting, and status updates to both the customer and internal stakeholders. Drive customer satisfaction and retention by building strong, trusted relationships at all levels of the client’s organization. Document key account activities, escalations, and resolutions to maintain alignment across the Giga team. Requirements 3+ years of experience in account management, customer success, or client services, preferably in a technical, manufacturing, or infrastructure environment. Demonstrated ability to manage large-scale, complex accounts with multiple stakeholders. Strong project management skills, with proven success delivering on-time, high-quality outcomes. Exceptional communication and relationship-building skills, both internally and externally. Ability to thrive in a fast-paced environment with competing priorities and tight deadlines. Bachelor’s degree in Business, Engineering, or a related field. Bonus points Experience working with customers in data centers, energy, or large-scale industrial infrastructure. Technical understanding of electrical equipment, transformers, or modular data centers. Background in consulting, operations, or customer success at a high-growth company. Benefits Subsidized health, dental, and vision insurance Equity (options) in a rapidly growing startup 401(k) with 4% employer match Unlimited PTO Parental leave Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) Commuter benefits Monthly team onsites where all offices come in–person to collaborate Equal Opportunity Employer Statement Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.