GFiber

Perform complex data analysis, create reports and dashboards, collaborate cross-functionally, and communicate insights to drive business decisions. | Bachelor's degree or equivalent, 5 years analytics experience, proficiency in SQL and BI tools, strong communication and presentation skills. | At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least October 10th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. GFiber's mission is to deliver abundant internet on networks that are always fast and always open with products that are easy to understand and clearly priced. We believe customers deserve a better internet experience and everything we do is focused on providing just that. On our team, you'll work in an environment that's redefining the status quo in the Internet industry. Within the Data Community team, you'll do everything from scripting, visuals, insights, presentations, and more. Role Description As a Customer Strategy & Insights Analyst for GFiber, you will be working in the Sales organization to solve a wide range of business problems across multiple functional areas. You will deploy a flexible analytical skill set to deliver insightful data and analysis, model business scenarios, define metrics, and address operational challenges with a quantitative approach. Your principal goal will be to use data to drive better business decisions and customer growth. This means translating data into meaningful insights and recommendations and, where relevant, proactively implement improvements. The product of your work will be used by our leaders, peers, and stakeholders to make strategic decisions and serve as a key input in operational decision-making. You thrive when dealing with complex problems and ambiguity by using a variety of tools to find answers. You can operate with limited guidance and have strong business partnering skills that you use proactively. You are not afraid to approach new, unique problems, and you are capable of working with large amounts of data with high attention to detail. You are curious and have an urge to identify not just "what is going on" but "why" - even if it means going deeper and deeper into the data. In this role, you'll: • Deliver full pieces of an analysis that is integrated into an overarching analytical outcome (e.g., research, experimental design using analytical tools to test hypotheses and draw conclusions, storytelling and consulting to business leaders to drive action, and designing data strategies for reporting and dashboards). • Drive analytical problem-solving and deep dives - work with large, complex data sets; solve difficult, non-routine analysis problems, applying advanced analytical methods as needed. • Collaborate with a wide variety of cross-functional partners to understand business needs, formulate and complete end-to-end data analysis. • Communicate findings, recommendations, and metrics updates to your management and other stakeholders by delivering effective presentations. • Comfort with undertaking specific tasks, bugs, and maintenance work. Additionally, comfort with owning complex projects, proving mastery through accuracy, timeliness, and volume of work, with minimal guidance. At a minimum we'd like you to have: • Bachelor's degree in quantitative field or equivalent practical experience. • 5 years of relevant analytics experience. • Demonstrated experience with data analysis, reporting, visualization, and stakeholder management. • Experience working in SQL, Excel/Google Sheets, and using BI tools for data visualization and dashboarding. It's preferred if you have: • Master's degree in a quantitative field such as Data Science, Statistics, Economics, or Business Analytics. • Experience with advanced analytical techniques such as A/B testing, statistical modeling, or predictive analytics. • Ability to translate complex data and analytical findings into clear, concise, and compelling presentations for executive-level audiences. • Excellent communication and presentation skills, with the ability to translate complex data findings into clear, actionable insights for non-technical stakeholders. The US base salary range for this full-time position is between $105,600 - $154,900 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Manage and optimize Order to Cash billing processes, support reporting and analytics, ensure process controls and compliance, and collaborate across multiple business teams. | Bachelor's degree or equivalent, 5 years cross-functional program management, 3 years finance operations or related experience, data analysis skills, and preferred ERP and SQL knowledge. | At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least September 26th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Area Description The Finance Operations team at GFiber is responsible for making sure that all payments come in and go out smoothly. This Finance Operations Analyst will specialize on Order to Cash Billing processes to support new and expanding business initiatives. Role Description As a Finance Operations Analyst specializing in Order to Cash Billing Programs, you will be a champion of efficiency and effectiveness in our revenue cycle. You'll partner with our Sales, Sales Operations, Billing, Product, IT and Accounting teams to create and maintain standard operating procedures that enable the business to scale while meeting the needs of all cross functional partners. You will also support existing and future reporting and analytics related to Order to Cash processes to ensure processes are in control and streamline audit requests. In this role, you'll: • Work with cross functional business and finance teams to define and standardize scaled operations for new billing programs, providing support for program specific complexities. • Support growth in transaction volume in manually supported Billing Programs for high growth and emerging business areas, troubleshooting and resolving billing discrepancies. • Contribute to new Order to Cash system operations and migrations including some processes in cash application and reconciliation, refund management & collections operations. • Provide enhanced reporting and analytics for relevant Order to Cash processes, working on requirements for systems solutions when possible and support directly as necessary. • Own process controls and reconciliations around Order to Cash processes to ensure compliance and manage financial risk. At a minimum we'd like you to have: • Bachelor's degree in Business, Finance or Accounting or equivalent practical experience. • 5 years of experience in cross functional program management and stakeholder management across different geographical locations. • 3 years of experience in Finance Operations, Accounts Receivable, Billing, Credit and Collections, Sales Operations, or Banking Operations scalable process design and implementation. • 3 years of experience analyzing large data sets and financial systems. It's preferred if you have: • Proficiency in Enterprise Resource Planning (ERP) systems (e.g. SAP, SalesForce, Zuora, Adyen, Blackline, etc.). • Experience defining requirements for and automating manual processes. • Experience managing ongoing operations with process improvement. • Experience with SQL, BigQuery, etc. The US base salary range for this full-time position is between $98,400 - $144,300 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Manage the full project lifecycle for brand initiatives, coordinate cross-functional teams, mitigate risks, ensure quality control, and communicate project status and resource needs. | Bachelor's degree or equivalent experience, 3+ years in marketing or project management, experience coordinating multiple projects and cross-functional collaboration, with preferred familiarity with project management tools and program management certification. | At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least September 12th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. The GFiber Brand Team is responsible for shaping and maintaining the company's brand identity, building and rolling out marketing strategy, leading design, copy writing, PR, and social media for GFiber. This Project Manager will be integral to this team, ensuring all initiatives are executed efficiently. This role sits within the broader Customer Engagement organization, which encompasses sales, marketing, and the call center, all working collaboratively to deliver a cohesive customer experience. Role Description GFiber is seeking a highly organized and collaborative Project Manager to join our Brand team. This role is crucial for ensuring the seamless and timely delivery of all Brand team projects by leading the full project lifecycle from intake to completion. The ideal candidate will be a strong communicator, adept at cross-functional coordination, and committed to maintaining high standards of quality and efficiency. In this role, you'll: • Brand Project Management: Own the full project lifecycle, from intake, requirements gathering, and prioritization to resourcing, scheduling, and seamless delivery. Manage all brand projects and drive quality and timeliness from start to finish. • Cross-Functional Coordination: Act as the central liaison between brand strategy, creative, PR, social, and other key teams. Facilitate meetings, build strong partnerships, and ensure clear communication to align all stakeholders. • Risk and Quality Control: Proactively identify and resolve project risks, manage scope changes, and provide regular status updates to leadership. Implement and execute quality assurance checks to ensure all projects meet brand compliance, accuracy, and other standards. • Operational Excellence: Serve as a subject matter expert for project management, contract, and accounting tools. Develop and implement new processes or frameworks to automate workflows, streamline operations, and drive the migration to new platforms. • Communication and Reporting: Communicate project statuses, resource requirements, and priorities effectively across the organization. Present project plans and findings to various audiences in both verbal and report formats. At a minimum we'd like you to have: • Bachelor's degree in marketing, business, consulting, or related field; or equivalent practical experience. • 3 years of experience in marketing, project management, or related operations. • Experience with project management, coordinating multiple simultaneous activities and high volumes of work, as well as building relationships and collaborating with cross-functional teams. It's preferred if you have: • Familiarity with management and ticketing tools eg Jira, ServiceNow, Monday com etc. • Program Management certification or experience in program management with a technology or consumer product company. • Experience project managing end to end marketing initiatives or campaigns and/or managing a heavy social media calendar, or other high volume project coordination. The US base salary range for this full-time position is between $104,800 - $154,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.