Genetec

The Inside Sales Manager leads and develops a team of Inside Sales Representatives to drive revenue growth and strengthen customer relationships. This role involves overseeing sales operations, ensuring pipeline generation, and collaborating with various departments to maximize market presence. | Candidates should have 5-10 years of experience managing a sales region with a proven track record of meeting revenue targets. Strong leadership skills, CRM knowledge, and the ability to analyze sales data are essential. | Your team’s dynamic: Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure. Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other! The Inside Sales Manager is responsible for leading and developing a team of Inside Sales Representatives to drive revenue growth, strengthen customer relationships, and support Genetec’s channel-centric go-to-market strategy. This role oversees day-to-day sales operations, ensures high-quality pipeline generation, and collaborates closely with field sales, marketing, channel partners, and customer support to maximize Genetec’s market presence across all product lines, including Security Center, cloud offerings, and related solutions. Your day at a glance: Recruit, train, mentor, and coach a team of Inside Sales Representatives (ISRs) Set performance expectations, KPIs, and development plans to ensure continuous improvement Conduct regular team meetings, one-on-ones, and performance reviews Foster a collaborative, data-driven, customer-focused team culture Oversee inbound and outbound sales activities to ensure robust lead qualification and opportunity creation Ensure the team meets pipeline quotas and supports revenue targets for assigned territories Maintain high standards of responsiveness, follow-up, and opportunity management within the CRM Collaborate with Regional Sales Managers and Territory Managers to align inside sales efforts with field strategies Support Genetec’s channel partners (integrators, distributors, VARs) by ensuring ISRs provide timely product information, quotes, and opportunity updates Guide ISRs to strengthen relationships with end users and partners through proactive communication Help ensure partner compliance with Genetec programs, pricing structures, and certification requirements Monitor inside sales metrics (lead conversion rates, call activity, pipeline velocity, etc.) and present performance data to leadership Work with Marketing to optimize lead distribution, nurture programs, and campaign follow-through Ensure accurate forecasting and data integrity in the CRM (e.g., Salesforce) Identify and implement process improvements, automation opportunities, and best practices Partner with Product Management to enable ISRs on updated features, roadmap, and value propositions Work with Customer Service and Technical Support to ensure seamless handling of pre-sales inquiries Coordinate with Finance & Operations to support pricing approvals, quote accuracy, and sales processes What makes you a great fit: 5–10 years of experience managing a sales region or territory with proven success in meeting revenue targets Demonstrated experience leading high-performing teams, including coaching, mentoring, and developing people Strong onboarding skills with the ability to accelerate ramp-up time for new team members Solid understanding of CRM systems and B2B sales processes Experience with regional planning, forecasting, and executing against revenue goals Skilled in analyzing pipeline, performance metrics, and regional sales data to drive strategy Ability to work effectively across departments and contribute to strong cross-functional collaboration Excellent presentation skills with the ability to clearly communicate strategy, performance, and expectations Comfortable interfacing with senior management and representing the inside sales function Willingness to travel up to 50% Demonstrated ability to work in a dynamic, fast-paced environment with evolving priorities Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

The Inside Sales Manager leads and develops a team of Inside Sales Representatives to drive revenue growth and strengthen customer relationships. This role oversees sales operations, ensures pipeline generation, and collaborates with various departments to maximize market presence. | Candidates should have 5-10 years of experience managing a sales region with a proven track record in meeting revenue targets. Strong leadership skills, CRM knowledge, and the ability to analyze sales data are essential. | Your team’s dynamic: Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure. Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other! The Inside Sales Manager is responsible for leading and developing a team of Inside Sales Representatives to drive revenue growth, strengthen customer relationships, and support Genetec’s channel-centric go-to-market strategy. This role oversees day-to-day sales operations, ensures high-quality pipeline generation, and collaborates closely with field sales, marketing, channel partners, and customer support to maximize Genetec’s market presence across all product lines, including Security Center, cloud offerings, and related solutions. Your day at a glance: Recruit, train, mentor, and coach a team of Inside Sales Representatives (ISRs) Set performance expectations, KPIs, and development plans to ensure continuous improvement Conduct regular team meetings, one-on-ones, and performance reviews Foster a collaborative, data-driven, customer-focused team culture Oversee inbound and outbound sales activities to ensure robust lead qualification and opportunity creation Ensure the team meets pipeline quotas and supports revenue targets for assigned territories Maintain high standards of responsiveness, follow-up, and opportunity management within the CRM Collaborate with Regional Sales Managers and Territory Managers to align inside sales efforts with field strategies Support Genetec’s channel partners (integrators, distributors, VARs) by ensuring ISRs provide timely product information, quotes, and opportunity updates Guide ISRs to strengthen relationships with end users and partners through proactive communication Help ensure partner compliance with Genetec programs, pricing structures, and certification requirements Monitor inside sales metrics (lead conversion rates, call activity, pipeline velocity, etc.) and present performance data to leadership Work with Marketing to optimize lead distribution, nurture programs, and campaign follow-through Ensure accurate forecasting and data integrity in the CRM (e.g., Salesforce) Identify and implement process improvements, automation opportunities, and best practices Partner with Product Management to enable ISRs on updated features, roadmap, and value propositions Work with Customer Service and Technical Support to ensure seamless handling of pre-sales inquiries Coordinate with Finance & Operations to support pricing approvals, quote accuracy, and sales processes What makes you a great fit: 5–10 years of experience managing a sales region or territory with proven success in meeting revenue targets Demonstrated experience leading high-performing teams, including coaching, mentoring, and developing people Strong onboarding skills with the ability to accelerate ramp-up time for new team members Solid understanding of CRM systems and B2B sales processes Experience with regional planning, forecasting, and executing against revenue goals Skilled in analyzing pipeline, performance metrics, and regional sales data to drive strategy Ability to work effectively across departments and contribute to strong cross-functional collaboration Excellent presentation skills with the ability to clearly communicate strategy, performance, and expectations Comfortable interfacing with senior management and representing the inside sales function Willingness to travel up to 50% Demonstrated ability to work in a dynamic, fast-paced environment with evolving priorities Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

The Inside Sales Manager leads and develops a team of Inside Sales Representatives to drive revenue growth and strengthen customer relationships. This role oversees sales operations, ensures pipeline generation, and collaborates with various departments to maximize market presence. | Candidates should have 5-10 years of experience managing sales regions with a proven track record of meeting revenue targets. Strong leadership skills, CRM knowledge, and the ability to analyze sales data are essential. | Who we are: Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure. Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other! Job overview: The Inside Sales Manager is responsible for leading and developing a team of Inside Sales Representatives to drive revenue growth, strengthen customer relationships, and support Genetec’s channel-centric go-to-market strategy. This role oversees day-to-day sales operations, ensures high-quality pipeline generation, and collaborates closely with field sales, marketing, channel partners, and customer support to maximize Genetec’s market presence across all product lines, including Security Center, cloud offerings, and related solutions. Your day at a glance: Recruit, train, mentor, and coach a team of Inside Sales Representatives (ISRs) Set performance expectations, KPIs, and development plans to ensure continuous improvement Conduct regular team meetings, one-on-ones, and performance reviews Foster a collaborative, data-driven, customer-focused team culture Oversee inbound and outbound sales activities to ensure robust lead qualification and opportunity creation Ensure the team meets pipeline quotas and supports revenue targets for assigned territories Maintain high standards of responsiveness, follow-up, and opportunity management within the CRM Collaborate with Regional Sales Managers and Territory Managers to align inside sales efforts with field strategies Support Genetec’s channel partners (integrators, distributors, VARs) by ensuring ISRs provide timely product information, quotes, and opportunity updates Guide ISRs to strengthen relationships with end users and partners through proactive communication Help ensure partner compliance with Genetec programs, pricing structures, and certification requirements Monitor inside sales metrics (lead conversion rates, call activity, pipeline velocity, etc.) and present performance data to leadership Work with Marketing to optimize lead distribution, nurture programs, and campaign follow-through Ensure accurate forecasting and data integrity in the CRM (e.g., Salesforce) Identify and implement process improvements, automation opportunities, and best practices Partner with Product Management to enable ISRs on updated features, roadmap, and value propositions Work with Customer Service and Technical Support to ensure seamless handling of pre-sales inquiries Coordinate with Finance & Operations to support pricing approvals, quote accuracy, and sales processes What makes you a great fit: 5–10 years of experience managing a sales region or territory with proven success in meeting revenue targets Demonstrated experience leading high-performing teams, including coaching, mentoring, and developing people Strong onboarding skills with the ability to accelerate ramp-up time for new team members Solid understanding of CRM systems and B2B sales processes Experience with regional planning, forecasting, and executing against revenue goals Skilled in analyzing pipeline, performance metrics, and regional sales data to drive strategy Ability to work effectively across departments and contribute to strong cross-functional collaboration Excellent presentation skills with the ability to clearly communicate strategy, performance, and expectations Comfortable interfacing with senior management and representing the inside sales function Willingness to travel up to 50% Demonstrated ability to work in a dynamic, fast-paced environment with evolving priorities Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

The Inside Sales Manager leads and develops a team of Inside Sales Representatives to drive revenue growth and strengthen customer relationships. This role oversees sales operations, ensures pipeline generation, and collaborates with various departments to maximize market presence. | Candidates should have 5-10 years of experience managing sales regions with a proven track record of meeting revenue targets. Strong leadership skills, CRM knowledge, and the ability to analyze sales data are essential. | Who we are: Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure. Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other! Job overview: The Inside Sales Manager is responsible for leading and developing a team of Inside Sales Representatives to drive revenue growth, strengthen customer relationships, and support Genetec’s channel-centric go-to-market strategy. This role oversees day-to-day sales operations, ensures high-quality pipeline generation, and collaborates closely with field sales, marketing, channel partners, and customer support to maximize Genetec’s market presence across all product lines, including Security Center, cloud offerings, and related solutions. Your day at a glance: Recruit, train, mentor, and coach a team of Inside Sales Representatives (ISRs) Set performance expectations, KPIs, and development plans to ensure continuous improvement Conduct regular team meetings, one-on-ones, and performance reviews Foster a collaborative, data-driven, customer-focused team culture Oversee inbound and outbound sales activities to ensure robust lead qualification and opportunity creation Ensure the team meets pipeline quotas and supports revenue targets for assigned territories Maintain high standards of responsiveness, follow-up, and opportunity management within the CRM Collaborate with Regional Sales Managers and Territory Managers to align inside sales efforts with field strategies Support Genetec’s channel partners (integrators, distributors, VARs) by ensuring ISRs provide timely product information, quotes, and opportunity updates Guide ISRs to strengthen relationships with end users and partners through proactive communication Help ensure partner compliance with Genetec programs, pricing structures, and certification requirements Monitor inside sales metrics (lead conversion rates, call activity, pipeline velocity, etc.) and present performance data to leadership Work with Marketing to optimize lead distribution, nurture programs, and campaign follow-through Ensure accurate forecasting and data integrity in the CRM (e.g., Salesforce) Identify and implement process improvements, automation opportunities, and best practices Partner with Product Management to enable ISRs on updated features, roadmap, and value propositions Work with Customer Service and Technical Support to ensure seamless handling of pre-sales inquiries Coordinate with Finance & Operations to support pricing approvals, quote accuracy, and sales processes What makes you a great fit: 5–10 years of experience managing a sales region or territory with proven success in meeting revenue targets Demonstrated experience leading high-performing teams, including coaching, mentoring, and developing people Strong onboarding skills with the ability to accelerate ramp-up time for new team members Solid understanding of CRM systems and B2B sales processes Experience with regional planning, forecasting, and executing against revenue goals Skilled in analyzing pipeline, performance metrics, and regional sales data to drive strategy Ability to work effectively across departments and contribute to strong cross-functional collaboration Excellent presentation skills with the ability to clearly communicate strategy, performance, and expectations Comfortable interfacing with senior management and representing the inside sales function Willingness to travel up to 50% Demonstrated ability to work in a dynamic, fast-paced environment with evolving priorities Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Manage customer adoption and proficiency of Genetec Security Center platform by developing relationships, optimizing workflows, and leading training and change management. | 5+ years administering Genetec Security Center software, experience in change management, stakeholder communication, project management, and relevant certifications preferred. | Summary: The Key Account customer success manager works closely with the Enterprise Account Executive to deliver the business outcomes of key accounts. Their focus is to help new key accounts adopt Genetec’s Security Center platform. Once the customer has optimized key worfklows and achieved proficiency in operations and administration of the system, the Key account customer success manager will transition the account to a key account manager, who will be responsible for the partnership as they continue to mature their program and expand their use of the Security Center platform. Your day at a glance: • Develop and maintain relationships with end user, technology partner, and channel partner stakeholders • Understand end user’s key outcomes and assist them in optimizing their workflows to achieve these outcomes • Help customers adopt best practices and become proficient in administering Security Center • Help customers create tailored learning paths for system administrators and operators, and help them navigate the Genetec support and training ecosystem • Assist customer in developing technology program standards • Coordinate and lead QBRs with the key stakeholders from the end user, channel partner, and Genetec account team • Acquire & maintain adequate knowledge of product, services, market, and competition • Foster a collaborative relationship with colleagues • Develop subject matter expertise in real-time security operations and incident management, and access control provisioning What makes you a great fit: • 5 years of experience administering enterprise-level software systems, including Security Center access control and video platforms, with a strong background in software implementation and deployment • Proven experience in change management for enterprise software deployments, including assessing organizational readiness, developing comprehensive change strategies, and guiding stakeholders through technology transitions • Expertise in stakeholder communication and training, risk assessment and mitigation, and process documentation and optimization • Experience managing user adoption for complex software systems, with the ability to measure and report on change effectiveness • Strong project management skills, with excellent written and verbal communication abilities An asset if you have: • Current Genetec certifications (System Design, Omnicast, Synergis, Enterprise & advanced troubleshooting, Mission Control, ClearID, and Operations Center) • 5 years experience administering enterprise Security Center access control & video systems • ASIS CPP and/or PSP certification Let’s talk perks! • Attractive compensation package with 401K match • Training Tuition Reimbursement Program • Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Grow market share of Genetec products by managing existing customers, prospecting new business, collaborating with partners, attending industry events, and maintaining CRM discipline. | Requires thorough understanding of public safety and administration operations, established vertical relationships, ability to sell in complex environments, and willingness to travel extensively. | Your team’s dynamic: Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows. The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly. What your day will look like: Your primary responsibility as Public Safety / Public Admin AE is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations: • Existing Customers (30%) • Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage • Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization • Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community • New Logo Customers (35%) • Prospecting – Proactively identify and pursue new business opportunities • Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed • Partner Collaboration (15%) • Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform • Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs • Marketing (10%) • Tradeshows – Attend and contribute to events focused on Public Safety and Public Admin verticals • End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight • Administrative (10%) • CRM – Maintain disciplined, strategic, and timely CRM activity • Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources • Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role More about you: • Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies • Established relationships within the vertical • Proven ability to sell to committees and navigate complex, hierarchical procurement environments • Strong understanding of how Genetec products align with end user operations and workflows • Familiarity with vertical-specific tradeshows, associations, and publications • Deep knowledge of procurement processes and requirements used by public sector end users • Ability to anticipate product and market needs based on vertical-specific trends • Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Admin • Exceptional time management and territory planning skills, particularly in roles requiring significant travel AEs will be evaluated based on their annual targets and performance in the following areas: • Expansion sales with existing customers • New sales with new logo accounts • Strategic technology partnership development and engagement • Leads generated and converted • Number and quality of end-user references • Participation and effectiveness in user groups • CRM management and discipline • Product and industry knowledge • Forecasting and forecasting accuracy Let’s talk perks! • Attractive compensation package with 401K match • Training Tuition Reimbursement Program • Work-life balance with a flexible working schedule Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.