Generac

Lead global business process ownership and system enhancement for service lifecycle management to enable business growth and productivity. | Requires 4+ years SAP experience in manufacturing, project management skills, and ability to lead global system implementations. | We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. • The formal title for this position is Global Business Process Owner II • This position is 100% onsite This role is the primary global owner of the end-to-end business processes related to Service Lifecycle Management. This position is responsible for blueprinting, business impact analysis (BIA), incident ticket management, system enhancement planning, implementation, testing and user training. The primary objective of this position is to enable business growth and productivity through deployment, optimization and application of SAP or other key systems. Essential Duties and Responsibilities: • Act as the Subject Matter Expert and provide blueprinting handbook for their workstream as new sites/subsidiaries come onto platform; • Coordination of business and system processes with rest of world team as global implementations occur; • Oversee integration Project Team Lead in activities including Blueprinting, Business Impact Analysis, Role Mapping and • Build and ensure knowledge transfer to SU resources and maintain appropriate resources to cover needs of business (# of SU, shifts, skill base, training); • Review, monitor and manage tickets for incidents and enhancements for assigned systems; resolve by collaborating with business partners, Super Users and COE’s; • Lead the roll out of system enhancements, including hypercare and training of Super Users and outside user groups (customers); • Collaborate with functional business leaders in establishing the enhancement execution priorities and regularly communicate across the associated teams e.g. weekly; • Ensure knowledge transfer to SU resources and maintain appropriate resources to cover needs of business (# of SU, shifts, skill base, training); • Oversee all security and role mapping system changes; review and approve individual requests, lead regular review board of security requests including SUB level; • Work with the IT PMO to facilitate their understanding of the business requirements and interface with the Business to clarify deliverables as needed; • Support the implementation of process and data standards in all systems, per IT guidelines; • Prepare for and attend steering committee and other project status meetings, including input to the PMO • Lead regular (weekly/monthly/quarterly) work stream meetings with support resources (SU, Training and business leads, COE) to improve training and improve system effectivity; • Develop and maintain a fundamental understanding of Generac business goals and strategic objectives, apply creative problem solving approaches and conceptualize into productivity enhancing Global Services. • Develop business cases, ROI calculations and functional specifications of system enhancements or new modules, working with key stakeholders in Global Services. • Collaborate with IT in selection of suitable software solutions/packages in conjunction with the business. • Act as business liaison within work stream (work with COE to confirm approach, design, timeline, etc.); ongoing dialog with business to scope system enhancements and functionality needs by collecting business requirements and defining business process • Manage the lifecycle for the portfolio of assigned portal and app systems, including legacy applications, providing direction and coordination for enhancements, upgrades, and new system implementation, user acceptance testing and deployment. • Align the portal and app system development and phasing strategies across the business functions, regions and businesses (consumer/residential, industrial/commercial, mobile and international) to minimize redundancies and reduce costs. Basic Qualifications: • Bachelor’s degree OR in lieu of degree, equivalent work experience in a professional setting; • Minimum 4 years of SAP system experience working within a manufacturing environment. Additional Qualifications: • 5 years of medium to large-scale project and program management; • Demonstrated drive and determination to achieve success; • Good organization skills and time management necessary to lead large scale projects/programs; • Solid quantitative skill set and the ability to analyze, think and communicate with well-supported data; • Good problem solving skills; the ability to ask the right questions, help frame logical conclusions and arrive at effective solutions; • Ability to manage multiple projects and/or assignments concurrently; • Strong verbal and written communication skills; • Ability to work collaboratively across global geographies, business units’ hierarchy and multiple functional areas; • Cross/multi-functional understanding of industry, company and products to enable identification of assumptions and events, and qualification of related risks and opportunities; • Proficient in MS Office (Outlook, Excel, Word); • Ability to work independently with limited direction and with a team in a fast paced, high work volume environment with emphasis on maintaining quality and timeliness; • Self-motivated; • Strong knowledge of one SAP end-to-end processes and related data (OTC, CRM, PTP, PTM, RTR, SLM, Master data). To formally apply to this position click here: https://generac.wd5.myworkdayjobs.com/en-US/External/details/Global-SAP-Business-Analyst_JR12221?q=global%20sap%20business%20analyst You will not be considered an applicant until you complete online application. Great Reasons to work for Generac: • Competitive Benefits: Health, Dental, Vision, 401k and many more • State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities • Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers • Eligible for summer hours! (Memorial Day – Labor Day) • Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators • We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. • Every day is Jeans Day! Dress for your day. • Product loan and discount programs Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Coordinate service calls, schedule technicians, manage work orders and invoicing, process contracts, and mentor junior team members to ensure smooth service operations. | High school diploma, 2+ years administrative experience in a service-related business, proficiency with Microsoft Office, strong organizational and interpersonal skills, and ability to manage scheduling and customer interactions. | We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. We’re seeking a Service Coordinator II to join our Service Department. In this role, you’ll be the first point of contact for customers, managing service calls, job tracking, invoicing, and contract setup. You’ll play a key part in ensuring smooth workflows, timely communication, and high-quality service delivery while supporting both customers and internal teams. Your Impact As a Service Coordinator II, you’ll ensure that service operations run efficiently from start to finish. By coordinating technicians, managing customer needs, and maintaining accurate records, you’ll directly contribute to customer satisfaction, operational excellence, and team success. You’ll also mentor and support other service roles, helping to strengthen the overall performance of the department. What You’ll Do • Create jobs, answer incoming service calls, and assist with technician scheduling • Schedule preventative maintenance and repairs with customers • Manage open work orders, including updating customer portals as needed • Track jobs through completion and ensure proper invoicing of completed work • Process new contracts and renewals in the company’s electronic management system • Meet regularly with the service operations team to review priorities • Provide support to other Service departmental roles as needed • Participate in a rotating on-call schedule (every 4–5 weeks) to handle emergency calls • Provide guidance and mentorship to Service Coordinator I team members Minimum Qualifications • High School Diploma or GED • 2 years of administrative experience in a service-related business Preferred Qualifications • Bachelor’s degree in Business or related field • Degree in Diesel Technology or related discipline • 4+ years of administrative experience in a service-related business • 4+ years of scheduling field technicians and/or customer service Technical Expertise • Proficiency with Microsoft Office applications (Outlook, Word, Excel) • Working knowledge of business enterprise systems (e.g., FieldServio, SAP) • Ability to interpret schematic and service documentation • Strong organizational and time management skills to prioritize tasks • Interpersonal skills to work collaboratively with both internal teams and external customers • Basic math skills for percentages, multipliers, sales tax, and totals on orders • Ability to remain calm and effective under pressure What You’ll Get • The opportunity to play a critical role in supporting a growing service department • Exposure to industry-leading tools, systems, and service practices • Experience in a dynamic, customer-focused environment with opportunities to expand your skills • Collaboration with a supportive team that values problem-solving, communication, and continuous improvement Why you’ll love it here • Comprehensive Benefits: Health, dental, vision, 401(k), and more. • Culture of Celebration: Fun Days, family events, retiree reunions, and summer hours. • Dress for Your Day: Every day is jeans day. • Mission-Driven Work: When storms hit, we step up. Whether it's supporting customers or hitting the line—our teams rise to the challenge. • Product Discounts & Loan Programs: Perks that extend beyond the workplace. Compensation: Energy Systems is committed to fair and equitable compensation practices. The hourly rate for this role based in Fife, WA is $25.05 - $35.07 USD. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Provide personalized executive assistance including calendar and travel management, meeting facilitation, expense administration, and support for senior leadership team activities. | Minimum 5 years executive administration experience supporting senior leadership, project management skills, proficiency in Microsoft Office, excellent communication and organizational skills, and an Associate Degree or related education. | We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. Generac has an exciting opportunity for an Executive Administrative Assistant for our EVP Commercial/Industrial and our EVP of Corporate Development/M&A and their senior Leadership Team (staff) as needed. This role is expected to provide personalized and confidential executive assistance with discretion and judgment, working with limited direct supervision while displaying a high level of professionalism in all interactions - internal and external. Responsibilities are inclusive of standard executive administrative assistant duties to include scheduling/calendar management, meeting facilitation, documentation/meeting notes and follow-up, organizing team volunteer activities and outside/social events for the senior leadership team, and other administrative duties as assigned to include the following: • Administer travel • Approve PTO/travel on behalf of the executive • Expense administration for the executive • Manage calendar and meeting schedule of the executives and key meetings • Onboard direct reports of the Executive Major Responsibilities Administrative Duties: • Manage travel & expense management. • Approve PTO and travel. • Provide general administrative support for the executives and their senior leadership team. Meeting & Calendar Management: • Manage calendar and meeting schedule of the President and key Consumer Power leadership meetings. • Manage all remote and internal meetings for executives. • Coordinate meeting room set up for key meetings, internal & external. • Oversee conference room reservations, coordinate audio/visual equipment with participants in multiple time zones, and coordinate catering. Minimum Job Requirements Education Associate Degree's in Business or related field Certification / License Work Experience • A minimum of 5 years prior experience in executive administration or similar role supporting a business segment President and senior leadership team (Sr Directors, VPs and SVPs). • Prior project management experience. • Prior experience managing calendars and coordinating travel for an Executive and senior leadership team/staff. Knowledge / Skills / Abilities • High proficiency with Microsoft Office Suite software (e.g., Teams, Outlook, PowerPoint, Word) • Project management knowledge and skills. • Excellent written and verbal communication skills with the ability to interact with senior leaders, and internal and external stakeholders. • Demonstrated discretion and integrity in managing confidential information with a high degree of professionalism. • Exceptional customer service skills. • Excellent organizational skills. • Ability to work quickly and decisively. • Ability to problem solve and support Executive in "off hours" situations (e.g., travel changes). • Attention to detail and organizational skills. • Possesses confidence and ability to make decisions and prioritize independently. • Ability to work in a fast-paced environment as part of a cohesive team to meet critical deadlines. • Ability to anticipate needs and demands and assume a proactive approach supporting the President and his senior leadership team. Preferred Job Requirements Work Experience • Diversification of career in other areas (E.g., Marketing, Communications, Project Management, etc.) that would indicate greater depth of knowledge beyond Executive Administration. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."