3 open positions available
Manage after-sales projects for industrial power equipment, coordinate with customers and departments, and ensure timely delivery and installation. | Requires 2+ years of experience in repair, installation, or maintenance of generators or related equipment, with a preference for experience with specific brands like Generac or Kohler. | We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals. Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own. The Sales Project Manager is responsible for after-sales project management of industrial and commercial generator and special power equipment. Serve as the primary point of contact for the customer through the ordering, delivery, installation, and startup process. What’s the job? • Review order packages. Clarify questions related to scope, bill of material, contacts, roles and responsibilities, and project schedule with Sales Engineer and/or Sales Support. • Serve as the customers primary point of contact through the ordering, delivery, installation, and start up process. • Communicate with other departments regarding timelines, delivery, and service to ensure execution of project schedule and customer satisfaction. Surface concerns, problems, delays, etc. to the Sales Engineer. • Proactively keep customer informed of the progress and status against key operational components. Respond to any customer questions in a timely manner. • Participate in project meetings. Be prepared to share updates and respond to questions. • Order ancillary parts outlined in order package. • Confirm customer provided payment before install is scheduled. • Develop and maintain a spreadsheet of all incoming units and parts to manage on-time delivery, service, and installation. • Complete project close-out documents and distribute customer satisfaction schedule. • This position reports to a specified Wolverine location and travels to customer locations within assigned geographic area. • Ability to meet physical demands and perform the essential job functions within the work environment identified in this job description. • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Minimum Qualifications • Must have a high school diploma or equivalent, college preferred • 2+ years of experience in repair, installation, maintenance and troubleshooting of generators, engines, or related equipment; experience with Generac, Cummins, Onan, Kohler, and/or Cat preferred Compensation: Wolverine Power Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short-term and long-term incentives. This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Coordinate service calls, schedule technicians, manage work orders and invoicing, process contracts, and mentor junior team members to ensure smooth service operations. | High school diploma, 2+ years administrative experience in a service-related business, proficiency with Microsoft Office, strong organizational and interpersonal skills, and ability to manage scheduling and customer interactions. | We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. We’re seeking a Service Coordinator II to join our Service Department. In this role, you’ll be the first point of contact for customers, managing service calls, job tracking, invoicing, and contract setup. You’ll play a key part in ensuring smooth workflows, timely communication, and high-quality service delivery while supporting both customers and internal teams. Your Impact As a Service Coordinator II, you’ll ensure that service operations run efficiently from start to finish. By coordinating technicians, managing customer needs, and maintaining accurate records, you’ll directly contribute to customer satisfaction, operational excellence, and team success. You’ll also mentor and support other service roles, helping to strengthen the overall performance of the department. What You’ll Do • Create jobs, answer incoming service calls, and assist with technician scheduling • Schedule preventative maintenance and repairs with customers • Manage open work orders, including updating customer portals as needed • Track jobs through completion and ensure proper invoicing of completed work • Process new contracts and renewals in the company’s electronic management system • Meet regularly with the service operations team to review priorities • Provide support to other Service departmental roles as needed • Participate in a rotating on-call schedule (every 4–5 weeks) to handle emergency calls • Provide guidance and mentorship to Service Coordinator I team members Minimum Qualifications • High School Diploma or GED • 2 years of administrative experience in a service-related business Preferred Qualifications • Bachelor’s degree in Business or related field • Degree in Diesel Technology or related discipline • 4+ years of administrative experience in a service-related business • 4+ years of scheduling field technicians and/or customer service Technical Expertise • Proficiency with Microsoft Office applications (Outlook, Word, Excel) • Working knowledge of business enterprise systems (e.g., FieldServio, SAP) • Ability to interpret schematic and service documentation • Strong organizational and time management skills to prioritize tasks • Interpersonal skills to work collaboratively with both internal teams and external customers • Basic math skills for percentages, multipliers, sales tax, and totals on orders • Ability to remain calm and effective under pressure What You’ll Get • The opportunity to play a critical role in supporting a growing service department • Exposure to industry-leading tools, systems, and service practices • Experience in a dynamic, customer-focused environment with opportunities to expand your skills • Collaboration with a supportive team that values problem-solving, communication, and continuous improvement Why you’ll love it here • Comprehensive Benefits: Health, dental, vision, 401(k), and more. • Culture of Celebration: Fun Days, family events, retiree reunions, and summer hours. • Dress for Your Day: Every day is jeans day. • Mission-Driven Work: When storms hit, we step up. Whether it's supporting customers or hitting the line—our teams rise to the challenge. • Product Discounts & Loan Programs: Perks that extend beyond the workplace. Compensation: Energy Systems is committed to fair and equitable compensation practices. The hourly rate for this role based in Fife, WA is $25.05 - $35.07 USD. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Provide personalized executive assistance including calendar and travel management, meeting facilitation, expense administration, and support for senior leadership team activities. | Minimum 5 years executive administration experience supporting senior leadership, project management skills, proficiency in Microsoft Office, excellent communication and organizational skills, and an Associate Degree or related education. | We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. Generac has an exciting opportunity for an Executive Administrative Assistant for our EVP Commercial/Industrial and our EVP of Corporate Development/M&A and their senior Leadership Team (staff) as needed. This role is expected to provide personalized and confidential executive assistance with discretion and judgment, working with limited direct supervision while displaying a high level of professionalism in all interactions - internal and external. Responsibilities are inclusive of standard executive administrative assistant duties to include scheduling/calendar management, meeting facilitation, documentation/meeting notes and follow-up, organizing team volunteer activities and outside/social events for the senior leadership team, and other administrative duties as assigned to include the following: • Administer travel • Approve PTO/travel on behalf of the executive • Expense administration for the executive • Manage calendar and meeting schedule of the executives and key meetings • Onboard direct reports of the Executive Major Responsibilities Administrative Duties: • Manage travel & expense management. • Approve PTO and travel. • Provide general administrative support for the executives and their senior leadership team. Meeting & Calendar Management: • Manage calendar and meeting schedule of the President and key Consumer Power leadership meetings. • Manage all remote and internal meetings for executives. • Coordinate meeting room set up for key meetings, internal & external. • Oversee conference room reservations, coordinate audio/visual equipment with participants in multiple time zones, and coordinate catering. Minimum Job Requirements Education Associate Degree's in Business or related field Certification / License Work Experience • A minimum of 5 years prior experience in executive administration or similar role supporting a business segment President and senior leadership team (Sr Directors, VPs and SVPs). • Prior project management experience. • Prior experience managing calendars and coordinating travel for an Executive and senior leadership team/staff. Knowledge / Skills / Abilities • High proficiency with Microsoft Office Suite software (e.g., Teams, Outlook, PowerPoint, Word) • Project management knowledge and skills. • Excellent written and verbal communication skills with the ability to interact with senior leaders, and internal and external stakeholders. • Demonstrated discretion and integrity in managing confidential information with a high degree of professionalism. • Exceptional customer service skills. • Excellent organizational skills. • Ability to work quickly and decisively. • Ability to problem solve and support Executive in "off hours" situations (e.g., travel changes). • Attention to detail and organizational skills. • Possesses confidence and ability to make decisions and prioritize independently. • Ability to work in a fast-paced environment as part of a cohesive team to meet critical deadlines. • Ability to anticipate needs and demands and assume a proactive approach supporting the President and his senior leadership team. Preferred Job Requirements Work Experience • Diversification of career in other areas (E.g., Marketing, Communications, Project Management, etc.) that would indicate greater depth of knowledge beyond Executive Administration. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."
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