Genentech

Deliver data-driven insights and lead cross-functional teams to guide business decisions for field leadership. | Bachelor's degree and 5+ years in management consulting, strategy, or analytical roles with proficiency in data analytics tools and communication skills. | The Position Why Genentech ​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society. Who We Are Our Analytics & Insights team is dedicated to solving complex healthcare challenges and improving patient outcomes. The team empowers business partners across Commercial, Medical, and Government Affairs (CMG) to make impactful decisions by leveraging data, analytics, and AI/ML to enable fast, targeted actions in rapidly evolving business contexts. This team fosters a unified understanding of customers, actions, and outcomes by integrating analytics and insights seamlessly into CMG’s evolving digital, data, and automation platforms, creating scalable solutions and eliminating silos. You will serve as a trusted, objective advisor and expert, recommending critical decisions and actions with credibility and a focus on driving measurable impact. You will be part of a diverse, inclusive team that reflects the world we serve, thriving in a welcoming culture built on collaboration and innovation. The Opportunity The Field Analytics & Insights Sr. Manager in Field Analytics & Insights (FAI) is responsible for delivering impactful, data-driven insights that guide key business decisions within a field leadership team (Customer Engagement, Ecosystem, National Access Decision, National Supply & Care Delivery) across the Genentech portfolio. In this role, the Insights Manager/Sr. Manager collaborates closely with Customer Engagement Leadership to uncover critical business needs and align analytical workstreams with strategic priorities. The Insights Manager/Sr. Manager leverages deep analytical, technical, and business and field domain expertise to provide clear, actionable recommendations that drive patient and organizational value. This position focuses on embedding analytics products into workflows and guiding cross-functional teams to enhance analytical capabilities and support strategic initiatives. PRIMARY RESPONSIBILITIES: Advise stakeholders across the Customer Engagement (CE) Network to define clear, impactful business priorities and develop action plans. Develop strategic options and recommendations by synthesizing findings, connecting insights across therapeutic areas, ecosystems, or analytic domains, and aligning them with organizational goals. Act as go-to analytics and insights advisor to the Business Engagement Managers (BEM) network; Guide and influence their leadership to make data-driven decisions, strategies and tactics· Influence BEM RBO leadership teams to help craft and achieve key area results by considering unique team dynamics and pulling through portfolio priorities while balancing all Squads’ objectives Demonstrate strength in tailoring communication to specific audiences, communicating and influencing senior leaders and simplifying details for stakeholder buy-in. Translate strategic vision into actionable insights by leveraging a strong analytical background and deep subject matter expertise in healthcare (e.g. payers, providers, healthcare markets, and/or therapeutic areas) to ensure successful execution of initiatives across teams and functions. Sense business needs through stakeholder interactions, drive towards outcomes through high degrees of uncertainty, and lead cross-functional teams to achieve project objectives. Catalyze and entrench new solutions and ways of working into the business. Demonstrate mastery of analytical capability, and proactively help teammates build proficiency/mastery of that capability. Accountable for proactively providing expertise, strategic planning support, and execution against the evolution of a capability. Collaborate with stakeholders to deeply understand business needs, key questions, and priorities, and ensure alignment with project objectives and analytic lead direction. Perform custom analyses by applying appropriate analytic techniques to address business challenges. Take an enterprise mindset, linking individual responsibilities to the broader organization; focus on outcomes that provide the most business and patient value. Contribute to continuous organizational improvement by sharing best practices, identifying opportunities for automation, and enhancing the efficiency and impact of analytic workflows. Play an active role in the adoption of analytical products by staying up to date on the product roadmap, participating in training, user testing (as needed), and providing constructive feedback to ensure products are integrated into workflows. Embed and integrate products into workflows and foster Digital, Data, and Analytics’ product-first culture. Effectively interact with and guide offshore teams to ensure alignment with project objectives and maintain high-quality deliverables. Contribute to and lead FAI/Data, Analytics & AI department and function-wide initiatives. Work flexibly within a modular team structure to quickly adapt to evolving priorities and deliver impactful insights across a range of business domains, including Payer, Provider, Patient, and/or Market Geography/Expertise. Comply with all laws, regulations and policies that govern the conduct of Genentech activities. Who You Are Bachelor's Degree. 5+ years in management consulting, strategy or other analytical work. Growth Mindset. Experience synthesizing concise summaries focused on the key insights that inform business decisions. Comfortable dealing with uncertainty in a highly-matrixed organization. Strong results orientation and adaptability in a fast-paced environment. Persuasive written and verbal communication skills. Business travel may be required. Preferred Qualifications Degree in Business, Economics, Engineering, Statistics, Life Sciences, Mathematics, Computer or Physical Sciences or related field. MBA or Graduate-level Degree. Experience in biopharma, healthcare environment, managed care, customer engagement/sales, marketing, and/or patient access. Knowledge of contracting processes Exposure to pharmaceutical product development and/or commercialization. Deep experience in exploring large amounts of data, identifying important insights and building compelling narratives. Proficiency in understanding market landscape and surfacing insights across multiple primary data sources. Expertise in the core capabilities of analytics, insights, and strategic advisory across a broad range of go-to-market and access topics. Proficient with data analytics tools (Excel, Python, SQL, Dataiku, etc.) Proven track record of proactive leadership, time management, project management, and teamwork. Relocation benefits are not available for this posting. The expected salary range for this position based on the primary location of South San Francisco, CA is $153,600 - $285,200 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Deliver data-driven insights to guide leadership and embed analytical products into business workflows as a strategic advisor. | Bachelor's degree with 8+ years in management consulting, strategy, or analytics, strong communication, growth mindset, and ability to navigate matrixed environments. | The Position Why Genentech ​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society. Who We Are Our Analytics & Insights team is dedicated to solving complex healthcare challenges and improving patient outcomes. The team empowers business partners across Commercial, Medical, and Government Affairs (CMG) to make impactful decisions by leveraging data, analytics, and AI/ML to enable fast, targeted actions in rapidly evolving business contexts. This team fosters a unified understanding of customers, actions, and outcomes by integrating analytics and insights seamlessly into CMG’s evolving digital, data, and automation platforms, creating scalable solutions and eliminating silos. You will work as a trusted, objective advisor and expert, recommending critical decisions and actions to be taken with credibility and a focus on driving measurable impact. You will be part of a diverse, inclusive team that reflects the world we serve, thriving in a welcoming culture built on collaboration and innovation. Job Summary The Field Analytics & Insights Director is responsible for delivering impactful, data-driven insights that guide key business decisions within a field leadership team (Customer Engagement, Ecosystem, Field Medical, National Access Decision, National Supply & Care Delivery) across the Genentech portfolio. In this role, the Director collaborates closely with Customer Engagement and Field Medical Leadership to uncover critical business needs and align analytical workstreams with strategic priorities. The Director leverages deep analytical, technical, and business and field domain expertise to provide clear, actionable recommendations that drive patient and organizational value. This position focuses on embedding analytics products into workflows and guiding cross-functional teams to enhance analytical capabilities and support strategic initiatives. Key Responsibilities Advise stakeholders including Customer Engagement and Field Medical Leadership Teams (HEDs, MEDs and the CE Network), to define clear, impactful business priorities and develop action plans. Develop strategic options and recommendations by synthesizing findings, connecting insights across therapeutic areas, ecosystems, or analytic domains, and aligning them with organizational goals. Demonstrate mastery in tailoring communication to specific audiences, communicating and influencing senior leaders and simplifying details for stakeholder buy-in. Translate strategic vision into actionable insights by leveraging a strong analytical background and deep subject matter expertise in healthcare (e.g. payers, providers, healthcare markets, and/or therapeutic areas) to ensure successful execution of initiatives across teams and functions. Sense business needs through stakeholder interactions, drive towards outcomes through high degrees of uncertainty, and lead cross-functional teams to achieve project objectives. Catalyze and entrench new solutions and ways of working into the business. Demonstrate mastery of analytical capability, and pro-actively help teammates build proficiency/mastery of that capability. Demonstrate leadership through pro-active, informal coaching and mentorship of analysts across the team. Autonomously operates and manages all levels of stakeholders (with extremely limited/no manager guidance). Accountable for pro-actively providing expertise, strategic planning support and execution against evolution of a capability. Collaborate with stakeholders to deeply understand business needs, key questions, and priorities, and ensure alignment with project objectives and analytic lead direction. Perform custom analyses by applying appropriate analytic techniques to address business challenges. Take an enterprise mindset, linking individual responsibilities with broader organization; focus on outcomes that provide most business and patient value. Contribute to continuous organizational improvement by sharing best practices, identifying opportunities for automation, and enhancing the efficiency and impact of analytic workflows. Play an active role in the adoption of analytical products by staying up to date on the product roadmap, participating in training, user testing (as needed), and providing constructive feedback to ensure products are integrated into workflows. Embed and integrate products into workflows and foster Digital, Data, and Analytic’s product-first culture. Effectively interact with and guide offshore teams to ensure alignment with project objectives and maintain high-quality deliverables. Contribute to and lead FAI/Data, Analytics & AI department and function-wide initiatives. Work flexibly within a modular team structure to quickly adapt to evolving priorities and deliver impactful insights across a range of business domains, including Payer, Provider, Patient, and/or Market Geography/Expertise. Comply with all laws, regulations and policies that govern the conduct of Genentech activities. Who You Are Minimum Candidate Qualifications & Experience Bachelor's Degree. 8 years of work experience in management consulting, strategy or other analytical work. Growth Mindset. Experience synthesizing concise summaries focused on the key insights that inform business decisions. Comfortable dealing with uncertainty in a highly-matrixed organization. Strong results orientation and adaptability in a fast-faced environment. Persuasive written and verbal communication skills. Business travel may be required. Additional Desired Candidate Qualifications & Experience Degree in Business, Economics, Engineering, Statistics, Life Sciences, Mathematics, Computer or Physical Sciences or related field. MBA or Graduate-level Degree. Experience in biopharma, healthcare environment, managed care, customer engagement/sales, marketing, and/or patient access. Exposure to pharmaceutical product development and/or commercialization. Mastery in exploring large amounts of data, identifying important insights and building compelling narratives. Proficiency in understanding market landscape and surfacing insights across multiple primary data sources. Expertise with ecosystem marketplace / healthcare customer subject matter expertise and the core capabilities of analytics, insights, and strategic advisory across a broad range of go-to-market and access topics. Proficient with data analytics tools (excel, python, SQL, Dataiku, etc.) Proven track record of pro-active leadership, time-management, project management, and teamwork. Location This position is based in South San Francisco, CA, however a remote work option will be considered for US candidates who currently live in the following states: Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina and Texas. Relocation Assistance is not available The expected salary range for this position based on the primary location of South San Francisco, CA is $172,600 - 320,600 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-NN2 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Develop omnichannel engagement plans and compliant promotional content to drive business outcomes for Immunology franchise. | Bachelor's degree with 5+ years experience including 3 years in commercial marketing or market access; MBA preferred; pharma/biotech experience favored. | The Position Why Genentech ​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society. About this Marketing Position The Marketing organization influences decisions by establishing and communicating our full product value proposition across the full value chain, from payers, to health systems, to prescribers, to patients. Marketers are masterful storytellers - accountable to inform positioning using an insight-driven marketing strategy, deliver simple compelling customer-led content creation, and design outstanding integrated customer experiences in partnership with networked partners (e.g., Customer Engagement and Genentech Business Operations). Marketers strategically use resources and their network to drive patient outcomes for today’s innovations, and fuel tomorrow’s breakthroughs. The Senior Customer Marketing Manager will own Organized Customer (OC) marketing responsibilities across the Immunology franchise, mainly focused on Gazyva’s expanding role in autoimmune diseases with multiple launches and increasingly complex access landscape coming up over the next year. This individual will join a high-impact team and will partner across our Commercial, Medical, and Access & External Affairs teams to advance our OC strategies and execution during a critical time in our products’ lifecycle. We want someone who is willing to challenge the status quo and make a significant impact on the business today and in the future. Key Job Responsibilities Strategy Supports the development and execution of the customer strategy and the end-to-end integrated customer experience Supports tailored and actionable omnichannel customer engagement, leveraging appropriate customer insights including customer journeys, personas, market/competitor insights and other data needed, collaborating closely with the Customer Marketer Lead Content Responsible for planning and executing seamless, well-integrated marketing campaigns that include tailored omnichannel engagement plans across multiple marketing platforms and channels Oversees the design and creation of core materials with Agencies of Record (AoR), websites, claims, components, tailoring original content to specific customer segments and personas while monitoring timelines and content handoffs Self-authors derivative tactics for marketing campaigns leveraging existing and emerging technologies/capabilities, with a greater emphasis on new derivatives and incorporates post-Promotional Review Committee (PRC) edits and adjustments Supports field deployment through communication, training and feedback loops Hypothesizes and conducts experiments for creative content iteration, for the purpose of driving excellence in content creation and deployment Partners with agencies and PRC, including Legal and Regulatory, to ensure development, approval, and pull-through of compliant and effective promotional tactics Execution Accountable for high quality, compliant execution across all marketing platforms and relevant customer types (e.g. patients, providers, organized customers) Defines measurement plan and measures marketing performance through leading, lagging, and customer satisfaction indicators to optimize campaigns and drive customer and business outcomes Manages media agencies, supports customer-specific tactical planning (e.g., prioritized customer A -> B behavior shifts, critical KPIs), and monitors go-lives/trafficking Identifies key internal network partners and facilitates cross-marketing, cross-functional, and field alignment to ensure optimal deployment of campaigns Contributes to initiatives that have broader organizational impact across the 1Marketing Function and advancing progress towards our Commercial, Medical & Government Affairs (CMG) outcomes Pursues continuous professional development by exploring capabilities and tools on customer content strategy, content creation and execution People Works with TA Marketer and other Customer Marketers to make decisions and act, in close alignment with the full product value proposition, customer positioning, and Squad priorities Demonstrates Proficiency within the following Key Competencies Senior Customer Marketers are expected to consistently perform at a proficient level (proficient is defined as leveraging competencies across the business in a consistent, integrated way) Customer Understanding - I’m always learning about my customers, what they need, and the world they live in. Competitive Value Creation - I determine the relevant, competitive, and profitable value story we offer to customers. Strategy Development - I make smart choices about what efforts will help achieve customers’ goals and our goals. Integrated Campaign Development - I build compelling, motivating campaigns that get customers to take action. Content Development & Approval - I craft simple, meaningful stories in an efficient and fully compliant way. Execution Readiness - I rally the organization to plan, coordinate, and pull through the strategy together. Delivery & Optimization Across Channels - I make sure our story is reaching customers in a seamless, memorable experience. Measurement & Iteration - I evaluate everything we do, and adjust, stop, or start for continuous improvement. Project & Vendor Management - I manage projects, partners, and suppliers to drive on strategy, on time, on budget impact. Minimum Candidate Qualifications & Experience Bachelor's degree Two years of marketing experience or one year of marketing experience and an MBA 5 years minimum work experience, with 3 years of commercial experience (e.g., market access, marketing, sales or customer insights) Additional Desired Candidate Qualifications & Experience MBA or other related graduate level degree preferred Marketing experience in relevant industries Experience working in an omnichannel (including field) marketing Experience in the managed care, Pharmaceutical or Biotech industry/pharmaceutical or biotech customer engagement Experience in creating customer strategies, plans and tactics that have strengthened market positioning and driven high-value customer and business outcomes Experience leading/managing Agency partners including developing agency briefs and creating content derivatives Contributed to integrated customer experiences across audiences and channels including multicultural and inclusive marketing tactics. Location This position is based in South San Francisco, CA and offers a hybrid scheduling working 3 days per week on campus. Relocation assistance is not available for this posting. Roche Operating Principles Put Patients First: I always act as if patients I know are in the room and do what’s best for them Follow the science: I seek answers through experiments, data and debate, and act on facts Act as one team: I care, collaborate and commit without boundaries, and trust others to do their part Embrace differences: I seek diverse perspectives, invite opposing views, and challenge myself and others Accelerate learning: I push to learn new things even if difficult, and openly share my successes and failures Simplify radically: I eliminate complexity, reuse with pride, and accomplish more with less Make impact now: I take accountability to do what’s right, deliver value fast, and don’t wait for certainty Think long term: I choose actions today that benefit future generations The expected salary range for this position based on the primary location of South San Francisco, CA is $161,800 - $300,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Develop and execute integrated communications and public relations strategies supporting assigned therapy areas. | 8+ years experience in strategic communications, media relations, and issues management with strong writing and interpersonal skills. | The Position Senior Manager, Product Public Relations Why Genentech From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system. The Opportunity This role is accountable for development and execution of communications and public relations strategies that are integrated with Commercial, Public Affairs & Access, U.S. Medical Affairs, cross-functional Global colleagues and other internal stakeholders. The candidate for this role will have an understanding of the communications and campaign requirements for reaching a wide range of audiences, including media, healthcare professionals, patients and policy makers. Key Accountabilities • Develop and execute insights-driven, high impact and integrated U.S. communications and public relations strategies in support of assigned therapy area and/or medicine(s), ensuring alignment with business objectives. • Proactively engage media and influencers (traditional and social) around data and regulatory milestones and opportune media moments. • Serve as media relations expert by maintaining relationships with key reporters, developing pitch angles with the goal of delivering thoughtful, positive news coverage. • Support issues preparedness. Anticipate emerging issues and develop mitigation plans, including scenario planning, timely internal stakeholder alignment, message development, training for key internal stakeholders and issues supervising. • Work closely with Legal, Regulatory, Medical and other key internal stakeholders on the review and approval of multiple materials/assets. • Effectively manage agency relationship and budget to ensure delivery of their support through clear objectives, KPIs, continued drive for excellence and innovation. Qualifications • 8+ years of experience and established track-record of delivering impactful, strategic and content-rich communications programs, and proactive stakeholder management with demonstrable measures of success. • Solid understanding of clinical data and regulatory milestones. Experience in translating scientific/technical content for a broad range of audiences. • Experience in crafting consumer- and HCP-facing campaigns supporting brand strategic objectives; ability to apply patient journey and other audience insights to develop programming effecting behavior change. • Ability to combine strategic thinking with hands-on-delivery. • Ability to work independently, but knows when to flag potential issues to manager and leadership in a timely manner. • Outstanding writing skills and proven media relations and digital communications skills. • Strong oral and presentation skills; ability to negotiate and persuade. • Significant experience in leading issues preparedness and issues management in a similar environment. • Proven capability to influence and counsel senior leaders and teams across functions and geographical boundaries. • Ability to work on multiple projects simultaneously and deal with rapidly changing priorities. • Excellent interpersonal skills; hardworking team player and self-starter. • Ability to work in a global environment including understanding of cultural differences. • Requires about 25 to 35% domestic travel. Location • This position will be based in South San Francisco • Relocation Benefits are not available for this role Roche Operating Principles • Put Patients First: I always act as if patients I know are in the room and do what’s best for them • Follow the science: I seek answers through experiments, data and debate, and act on facts • Act as one team: I care, collaborate and commit without boundaries, and trust others to do their part • Embrace differences: I seek diverse perspectives, invite opposing views, and challenge myself and others • Accelerate learning: I push to learn new things even if difficult, and openly share my successes and failures • Simplify radically: I eliminate complexity, reuse with pride, and accomplish more with less • Make impact now: I take accountability to do what’s right, deliver value fast, and don’t wait for certainty • Think long term: I choose actions today that benefit future generations The expected salary range for this position based on the primary location of California is $141,700.00 – $263,100.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead business planning, financial management, and cross-functional workstreams to optimize organizational impact. | Bachelor's degree and 8+ years in operations, management consulting, or strategy with expert project management skills. | The Position Who we are: Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Access Solutions and Patient Support; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees. The Strategy and Business Operations team is accountable for maximizing the impact of PAA through strategic operations partnership focused on delivering business priorities and outcomes. The Opportunity We are seeking an Operations Director to serve as a strategic partner and Chief of Staff supporting our Corporate Communications function. In this role, you will act as the primary strategic ally to the Vice President of Corporate Communications and their leadership team, translating high-level vision into actionable operational blueprints. You will orchestrate the organizational heartbeat of the function, ensuring streamlined decision-making, rigorous financial management, and robust change management across complex, high-impact workstreams. Strategic Partnership: Serve as the primary operations lead and Chief of Staff to the VP of Corporate Communications and their leadership team, translating long-term vision into near-term operational plans. Governance & Facilitation: Design, manage, and facilitate leadership meetings to optimize prioritization, foster collaboration, and drive effective enterprise business decisions. Business & Financial Planning: Lead and facilitate fit-for-purpose business planning (including strategy development, long-term planning, and T0/MTO planning) alongside resource management, budget forecasting, and headcount planning. People Practices: Oversee operational people strategies for the function, including managing the cycles for year-end performance reviews, talent management, and succession planning. Change Management & Execution: Lead complex, cross-functional workstreams, Work Product Teams, and Steering Committees impacting corporate reputation, patient access, and profitability. Engagement Strategy: Develop and execute multi-channel communication and engagement strategies to drive innovation, belonging, and collaboration within the function and across the enterprise. Enterprise Leadership: Champion "new ways of working" and collaborate across the Strategy and Business Operations Leadership Team and the broader commercial operations community. Who you are You possess a Bachelor’s degree. You bring 8 or more years of relevant experience specifically focused on operations, management consulting, or strategy and operations. You have a proven track record explicitly serving as an Operations Lead / Chief of Staff (or in a highly similar capacity). You possess expert-level project management skills with demonstrated experience leading large-scale change management initiatives, vendor management, and policy development. Preferred Qualifications Project Management Certification (e.g., PMI, PMP) is highly desirable. 5 or more years of experience managing operations specifically supporting communications, public relations, marketing, or corporate affairs activities. Prior experience managing external vendors and independent contractors. Deep expertise or strong familiarity within the pharmaceutical or healthcare industry, including an aptitude for healthcare compliance. Location: This position is based in South San Francisco, CA at our Genentech Campus or in Washington DC at our Genentech Office Relocation benefits are NOT offered on this posting The expected salary range for this position based on the primary location of South San Francisco, CA is $156,500/yr to $290,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead operational strategy and financial planning as Chief of Staff to VP of Patient Experience, managing teams and driving business outcomes. | Bachelor's degree, 8+ years in operations or strategy, 2+ years people management, expert project management, Chief of Staff or Operations Lead experience required. | The Position Who we are: Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Access Solutions and Patient Support; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees. The Strategy and Business Operations team is accountable for maximizing the impact of PAA through strategic operations partnership focused on delivering business priorities and outcomes. The Opportunity We are seeking a Director, Strategy and Business Operations to support our Patient Experience (PX) organization within Public Affairs & Access (PAA). In this high-impact role, you will serve as the Operations Lead (Chief of Staff) to the Vice President of PX and their leadership team. You will be responsible for defining the function's operational strategy, driving strategic and financial planning, and leading a dedicated team of operations professionals to maximize business outcomes. Strategic Operations Leadership: Lead and oversee the PX operations team, setting the strategic vision, managing performance, and fostering a culture of belonging, innovation, and collaboration. Chief of Staff Partnership: Serve as the primary strategic thought partner to the VP of PX and senior leadership, translating high-level vision into actionable operational plans and managing the "organizational heartbeat" of leadership meetings. Business & Financial Stewardship: Develop and facilitate fit-for-purpose business, resource, and financial planning frameworks, including budget management, headcount planning, and outside spend optimization. Change Management & Planning: Lead strategic planning, corporate implementation, and complex change management activities for cross-functional teams, workstreams, and steering committees. People & Talent Management: Drive people practices within the function, including talent attraction and retention, year-end performance reviews, talent management, succession planning, and individual career development. Communications & Engagement: Develop and execute multi-channel communication and engagement strategies to drive collaboration and alignment within PX and across the broader Genentech enterprise. Who you are You have a Bachelor’s degree. You have 8 or more years of relevant experience, specifically in operations, management consulting, or strategy and operations. Experience serving as an Operations Lead / Chief of Staff (or similar capacity) is required. You have 2 or more years of people management experience You are an expert project manager and agile facilitator with a proven track record of leading large change management projects and implementing "new ways of working." Expert level project management skills. Proven track record at leading large change management projects, including project management, policy development, communication/training planning, and vendor management Expert knowledge (or a demonstrated aptitude to learn) healthcare compliance Preferred Qualifications Project Management Certification (PMI, PMP, etc.) is highly desirable. 5 or more years of experience managing operations to support patient support or market access activities. Prior experience managing vendors and contractors. Deep expertise in the U.S. patient access and payer landscape, including commercial, government, and specialty pharmacy channels. Location: This position is based in South San Francisco, CA at our Genentech Campus Relocation benefits are NOT offered on this posting The expected salary range for this position based on the primary location at South San Francisco, CA is $166,500/yr to $309,100/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.