Genentech

Develop omnichannel engagement plans and compliant promotional content to drive business outcomes for Immunology franchise. | Bachelor's degree with 5+ years experience including 3 years in commercial marketing or market access; MBA preferred; pharma/biotech experience favored. | The Position Why Genentech ​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society. About this Marketing Position The Marketing organization influences decisions by establishing and communicating our full product value proposition across the full value chain, from payers, to health systems, to prescribers, to patients. Marketers are masterful storytellers - accountable to inform positioning using an insight-driven marketing strategy, deliver simple compelling customer-led content creation, and design outstanding integrated customer experiences in partnership with networked partners (e.g., Customer Engagement and Genentech Business Operations). Marketers strategically use resources and their network to drive patient outcomes for today’s innovations, and fuel tomorrow’s breakthroughs. The Senior Customer Marketing Manager will own Organized Customer (OC) marketing responsibilities across the Immunology franchise, mainly focused on Gazyva’s expanding role in autoimmune diseases with multiple launches and increasingly complex access landscape coming up over the next year. This individual will join a high-impact team and will partner across our Commercial, Medical, and Access & External Affairs teams to advance our OC strategies and execution during a critical time in our products’ lifecycle. We want someone who is willing to challenge the status quo and make a significant impact on the business today and in the future. Key Job Responsibilities Strategy Supports the development and execution of the customer strategy and the end-to-end integrated customer experience Supports tailored and actionable omnichannel customer engagement, leveraging appropriate customer insights including customer journeys, personas, market/competitor insights and other data needed, collaborating closely with the Customer Marketer Lead Content Responsible for planning and executing seamless, well-integrated marketing campaigns that include tailored omnichannel engagement plans across multiple marketing platforms and channels Oversees the design and creation of core materials with Agencies of Record (AoR), websites, claims, components, tailoring original content to specific customer segments and personas while monitoring timelines and content handoffs Self-authors derivative tactics for marketing campaigns leveraging existing and emerging technologies/capabilities, with a greater emphasis on new derivatives and incorporates post-Promotional Review Committee (PRC) edits and adjustments Supports field deployment through communication, training and feedback loops Hypothesizes and conducts experiments for creative content iteration, for the purpose of driving excellence in content creation and deployment Partners with agencies and PRC, including Legal and Regulatory, to ensure development, approval, and pull-through of compliant and effective promotional tactics Execution Accountable for high quality, compliant execution across all marketing platforms and relevant customer types (e.g. patients, providers, organized customers) Defines measurement plan and measures marketing performance through leading, lagging, and customer satisfaction indicators to optimize campaigns and drive customer and business outcomes Manages media agencies, supports customer-specific tactical planning (e.g., prioritized customer A -> B behavior shifts, critical KPIs), and monitors go-lives/trafficking Identifies key internal network partners and facilitates cross-marketing, cross-functional, and field alignment to ensure optimal deployment of campaigns Contributes to initiatives that have broader organizational impact across the 1Marketing Function and advancing progress towards our Commercial, Medical & Government Affairs (CMG) outcomes Pursues continuous professional development by exploring capabilities and tools on customer content strategy, content creation and execution People Works with TA Marketer and other Customer Marketers to make decisions and act, in close alignment with the full product value proposition, customer positioning, and Squad priorities Demonstrates Proficiency within the following Key Competencies Senior Customer Marketers are expected to consistently perform at a proficient level (proficient is defined as leveraging competencies across the business in a consistent, integrated way) Customer Understanding - I’m always learning about my customers, what they need, and the world they live in. Competitive Value Creation - I determine the relevant, competitive, and profitable value story we offer to customers. Strategy Development - I make smart choices about what efforts will help achieve customers’ goals and our goals. Integrated Campaign Development - I build compelling, motivating campaigns that get customers to take action. Content Development & Approval - I craft simple, meaningful stories in an efficient and fully compliant way. Execution Readiness - I rally the organization to plan, coordinate, and pull through the strategy together. Delivery & Optimization Across Channels - I make sure our story is reaching customers in a seamless, memorable experience. Measurement & Iteration - I evaluate everything we do, and adjust, stop, or start for continuous improvement. Project & Vendor Management - I manage projects, partners, and suppliers to drive on strategy, on time, on budget impact. Minimum Candidate Qualifications & Experience Bachelor's degree Two years of marketing experience or one year of marketing experience and an MBA 5 years minimum work experience, with 3 years of commercial experience (e.g., market access, marketing, sales or customer insights) Additional Desired Candidate Qualifications & Experience MBA or other related graduate level degree preferred Marketing experience in relevant industries Experience working in an omnichannel (including field) marketing Experience in the managed care, Pharmaceutical or Biotech industry/pharmaceutical or biotech customer engagement Experience in creating customer strategies, plans and tactics that have strengthened market positioning and driven high-value customer and business outcomes Experience leading/managing Agency partners including developing agency briefs and creating content derivatives Contributed to integrated customer experiences across audiences and channels including multicultural and inclusive marketing tactics. Location This position is based in South San Francisco, CA and offers a hybrid scheduling working 3 days per week on campus. Relocation assistance is not available for this posting. Roche Operating Principles Put Patients First: I always act as if patients I know are in the room and do what’s best for them Follow the science: I seek answers through experiments, data and debate, and act on facts Act as one team: I care, collaborate and commit without boundaries, and trust others to do their part Embrace differences: I seek diverse perspectives, invite opposing views, and challenge myself and others Accelerate learning: I push to learn new things even if difficult, and openly share my successes and failures Simplify radically: I eliminate complexity, reuse with pride, and accomplish more with less Make impact now: I take accountability to do what’s right, deliver value fast, and don’t wait for certainty Think long term: I choose actions today that benefit future generations The expected salary range for this position based on the primary location of South San Francisco, CA is $161,800 - $300,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Develop and execute integrated communications and public relations strategies supporting assigned therapy areas. | 8+ years experience in strategic communications, media relations, and issues management with strong writing and interpersonal skills. | The Position Senior Manager, Product Public Relations Why Genentech From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system. The Opportunity This role is accountable for development and execution of communications and public relations strategies that are integrated with Commercial, Public Affairs & Access, U.S. Medical Affairs, cross-functional Global colleagues and other internal stakeholders. The candidate for this role will have an understanding of the communications and campaign requirements for reaching a wide range of audiences, including media, healthcare professionals, patients and policy makers. Key Accountabilities • Develop and execute insights-driven, high impact and integrated U.S. communications and public relations strategies in support of assigned therapy area and/or medicine(s), ensuring alignment with business objectives. • Proactively engage media and influencers (traditional and social) around data and regulatory milestones and opportune media moments. • Serve as media relations expert by maintaining relationships with key reporters, developing pitch angles with the goal of delivering thoughtful, positive news coverage. • Support issues preparedness. Anticipate emerging issues and develop mitigation plans, including scenario planning, timely internal stakeholder alignment, message development, training for key internal stakeholders and issues supervising. • Work closely with Legal, Regulatory, Medical and other key internal stakeholders on the review and approval of multiple materials/assets. • Effectively manage agency relationship and budget to ensure delivery of their support through clear objectives, KPIs, continued drive for excellence and innovation. Qualifications • 8+ years of experience and established track-record of delivering impactful, strategic and content-rich communications programs, and proactive stakeholder management with demonstrable measures of success. • Solid understanding of clinical data and regulatory milestones. Experience in translating scientific/technical content for a broad range of audiences. • Experience in crafting consumer- and HCP-facing campaigns supporting brand strategic objectives; ability to apply patient journey and other audience insights to develop programming effecting behavior change. • Ability to combine strategic thinking with hands-on-delivery. • Ability to work independently, but knows when to flag potential issues to manager and leadership in a timely manner. • Outstanding writing skills and proven media relations and digital communications skills. • Strong oral and presentation skills; ability to negotiate and persuade. • Significant experience in leading issues preparedness and issues management in a similar environment. • Proven capability to influence and counsel senior leaders and teams across functions and geographical boundaries. • Ability to work on multiple projects simultaneously and deal with rapidly changing priorities. • Excellent interpersonal skills; hardworking team player and self-starter. • Ability to work in a global environment including understanding of cultural differences. • Requires about 25 to 35% domestic travel. Location • This position will be based in South San Francisco • Relocation Benefits are not available for this role Roche Operating Principles • Put Patients First: I always act as if patients I know are in the room and do what’s best for them • Follow the science: I seek answers through experiments, data and debate, and act on facts • Act as one team: I care, collaborate and commit without boundaries, and trust others to do their part • Embrace differences: I seek diverse perspectives, invite opposing views, and challenge myself and others • Accelerate learning: I push to learn new things even if difficult, and openly share my successes and failures • Simplify radically: I eliminate complexity, reuse with pride, and accomplish more with less • Make impact now: I take accountability to do what’s right, deliver value fast, and don’t wait for certainty • Think long term: I choose actions today that benefit future generations The expected salary range for this position based on the primary location of California is $141,700.00 – $263,100.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead business planning, financial management, and cross-functional workstreams to optimize organizational impact. | Bachelor's degree and 8+ years in operations, management consulting, or strategy with expert project management skills. | The Position Who we are: Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Access Solutions and Patient Support; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees. The Strategy and Business Operations team is accountable for maximizing the impact of PAA through strategic operations partnership focused on delivering business priorities and outcomes. The Opportunity We are seeking an Operations Director to serve as a strategic partner and Chief of Staff supporting our Corporate Communications function. In this role, you will act as the primary strategic ally to the Vice President of Corporate Communications and their leadership team, translating high-level vision into actionable operational blueprints. You will orchestrate the organizational heartbeat of the function, ensuring streamlined decision-making, rigorous financial management, and robust change management across complex, high-impact workstreams. Strategic Partnership: Serve as the primary operations lead and Chief of Staff to the VP of Corporate Communications and their leadership team, translating long-term vision into near-term operational plans. Governance & Facilitation: Design, manage, and facilitate leadership meetings to optimize prioritization, foster collaboration, and drive effective enterprise business decisions. Business & Financial Planning: Lead and facilitate fit-for-purpose business planning (including strategy development, long-term planning, and T0/MTO planning) alongside resource management, budget forecasting, and headcount planning. People Practices: Oversee operational people strategies for the function, including managing the cycles for year-end performance reviews, talent management, and succession planning. Change Management & Execution: Lead complex, cross-functional workstreams, Work Product Teams, and Steering Committees impacting corporate reputation, patient access, and profitability. Engagement Strategy: Develop and execute multi-channel communication and engagement strategies to drive innovation, belonging, and collaboration within the function and across the enterprise. Enterprise Leadership: Champion "new ways of working" and collaborate across the Strategy and Business Operations Leadership Team and the broader commercial operations community. Who you are You possess a Bachelor’s degree. You bring 8 or more years of relevant experience specifically focused on operations, management consulting, or strategy and operations. You have a proven track record explicitly serving as an Operations Lead / Chief of Staff (or in a highly similar capacity). You possess expert-level project management skills with demonstrated experience leading large-scale change management initiatives, vendor management, and policy development. Preferred Qualifications Project Management Certification (e.g., PMI, PMP) is highly desirable. 5 or more years of experience managing operations specifically supporting communications, public relations, marketing, or corporate affairs activities. Prior experience managing external vendors and independent contractors. Deep expertise or strong familiarity within the pharmaceutical or healthcare industry, including an aptitude for healthcare compliance. Location: This position is based in South San Francisco, CA at our Genentech Campus or in Washington DC at our Genentech Office Relocation benefits are NOT offered on this posting The expected salary range for this position based on the primary location of South San Francisco, CA is $156,500/yr to $290,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead operational strategy and financial planning as Chief of Staff to VP of Patient Experience, managing teams and driving business outcomes. | Bachelor's degree, 8+ years in operations or strategy, 2+ years people management, expert project management, Chief of Staff or Operations Lead experience required. | The Position Who we are: Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Access Solutions and Patient Support; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees. The Strategy and Business Operations team is accountable for maximizing the impact of PAA through strategic operations partnership focused on delivering business priorities and outcomes. The Opportunity We are seeking a Director, Strategy and Business Operations to support our Patient Experience (PX) organization within Public Affairs & Access (PAA). In this high-impact role, you will serve as the Operations Lead (Chief of Staff) to the Vice President of PX and their leadership team. You will be responsible for defining the function's operational strategy, driving strategic and financial planning, and leading a dedicated team of operations professionals to maximize business outcomes. Strategic Operations Leadership: Lead and oversee the PX operations team, setting the strategic vision, managing performance, and fostering a culture of belonging, innovation, and collaboration. Chief of Staff Partnership: Serve as the primary strategic thought partner to the VP of PX and senior leadership, translating high-level vision into actionable operational plans and managing the "organizational heartbeat" of leadership meetings. Business & Financial Stewardship: Develop and facilitate fit-for-purpose business, resource, and financial planning frameworks, including budget management, headcount planning, and outside spend optimization. Change Management & Planning: Lead strategic planning, corporate implementation, and complex change management activities for cross-functional teams, workstreams, and steering committees. People & Talent Management: Drive people practices within the function, including talent attraction and retention, year-end performance reviews, talent management, succession planning, and individual career development. Communications & Engagement: Develop and execute multi-channel communication and engagement strategies to drive collaboration and alignment within PX and across the broader Genentech enterprise. Who you are You have a Bachelor’s degree. You have 8 or more years of relevant experience, specifically in operations, management consulting, or strategy and operations. Experience serving as an Operations Lead / Chief of Staff (or similar capacity) is required. You have 2 or more years of people management experience You are an expert project manager and agile facilitator with a proven track record of leading large change management projects and implementing "new ways of working." Expert level project management skills. Proven track record at leading large change management projects, including project management, policy development, communication/training planning, and vendor management Expert knowledge (or a demonstrated aptitude to learn) healthcare compliance Preferred Qualifications Project Management Certification (PMI, PMP, etc.) is highly desirable. 5 or more years of experience managing operations to support patient support or market access activities. Prior experience managing vendors and contractors. Deep expertise in the U.S. patient access and payer landscape, including commercial, government, and specialty pharmacy channels. Location: This position is based in South San Francisco, CA at our Genentech Campus Relocation benefits are NOT offered on this posting The expected salary range for this position based on the primary location at South San Francisco, CA is $166,500/yr to $309,100/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Manage and improve revenue operations and sales forecasting processes. | 7+ years experience in revenue operations and GTM strategy with skills in Salesforce, SQL, and executive reporting. | The Opportunity The Data Analyst role has significant hands-on experience developing predictive models and a strong track record in designing experiments, driving organizational measurement strategies, and building Machine Learning (ML) and Artificial Intelligence (AI) driven applications and products. The role will be responsible for and own the delivery of delivering predictive models to anticipate future skills needed across the organization to deliver on business outcomes, and to develop automated scalable approaches to connect the learning dataset with business and people data to demonstrate the connection to individual and organizational performance. This will include utilizing a large range of data sources (both structured and unstructured) as well as AI/ML algorithms to find patterns and automate the process of forecasting future skills needs. The Data Informatics Analyst candidate has a strong bias for action, is able to operate independently, and is a great communicator, innovator, and visionary. Key Responsibilities: Stakeholder Engagement & Strategic Implementation • Help stakeholders define clear, impactful business priorities, using expertise and existing analysis/research to influence and guide • Design measurement strategies for internal and external stakeholders on key enablement metrics • Take an enterprise mindset, linking individual responsibilities with broader organization • Act as a thought partner and advisor to all relevant teams and stakeholders • Openly share perspective and insights to elevate team thinking • Lead, act, and live our Operating Principles in all aspects of work Data Science • Manage and guide data science and data engineering elements of AI/ML projects • Apply ML and applied statistics approaches to complex business, learning, and talent-related questions • Develop and train AI/machine learning models for high predictive accuracy • Identify and/or create useful datasets for further analysis Data Infrastructure & Engineering • Define and enhance ETL pipeline processes for varied data types • Develop robust data infrastructure for multiple data sources • Coordinate data ingestion, storage, transformation, and visualization • Create automated scripts to enhance daily activities • Manage folder structures for storing and ingesting text and images • Set up data storage solutions for field certification data Platform & Tools Development/Management • Build data visualization tools (e.g. dashboards) and UX/UI design • Evaluate and set up new data pipeline connections • Test and ensure smooth Workday API connection with data lake • Enable Dataiku features and create direct links to Tableau • Build data logic and tables for dashboards • Manage permissions to dashboards and associated data Compliance & Best Practices • Enforce FAIR (Findable, Accessible, Interoperable, Reusable) practices • Comply with all laws, regulations, policies, and procedures • Collaborate with Oasis Infrastructure/compliance for data engineering support Who you are: Education & Core Experience • You have a Bachelor's degree in relevant discipline (Data Science, Computer Science, Applied Mathematics, Statistics, Economics, Engineering) or related fields; • You have 6+ years of data analytics, data management and/or data engineering experience in biotech, pharmaceutical and healthcare industry or institutes Technical Skills • Proficiency in programming languages (e.g., Python, R, SQL) • Experience with cloud-computing platforms (AWS, GCP) • Strong knowledge of learning record stores, business data, and HR systems • Expertise in ML applications (revenue attribution, text classification, clustering) • Proficiency with data visualization tools (Tableau, Qlik) • UX/UI design experience • Experience with version control platforms (GitHub, BitBucket) • AWS or cloud-based object storage • API integration experience Data & Analytics Skills • Demonstrated proficiency in Applied Statistics and analytics • Experience with large complex datasets and statistical software • Strong knowledge of relational databases • Experience with data transformation engines • Proficiency in creating and executing cron jobs Communication • Strong communication skills (verbal and written) • Experience as strategic thought partner • Proven project management and time-management abilities • Strong problem-solving and analytical skills • Initiative in process improvements • Experience in translating technical concepts for business audiences Preferred Experience: • Alternative visualization tools (Spotfire, PowerBI, Rshiny) • Learning and training data management • Project management or business analysis • Effective public speaking • Success in customer-facing roles Relocation benefits are NOT available for this job posting The role is based out of our South San Francisco, CA Genentech campus; onsite presence is required. The expected salary range for this position based on the primary location of South San Francisco, CA is $148,100/yr to $275,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead and shape executive communications strategies to build trust and alignment across audiences. | 10+ years communications experience, strong writing and leadership skills, familiarity with AI and digital tools, and ability to advise senior leaders. | The Position The Opportunity The Genentech Executive Communications team, within Corporate Communications, is seeking a seasoned communications leader to shape executive communications, thought leadership, and visibility strategies that build trust, engagement, and alignment across internal and external audiences. This role plays a critical part in advancing Genentech’s long-term business strategy while reinforcing our culture, values, and leadership credibility. The right individual will be able to serve as a strategic advisor to senior leaders, develop and execute integrated executive communications and visibility strategies, elevate leader presence and influence, and connect executive messaging across priorities to ensure clarity, consistency, and enterprise alignment. Reporting to the Senior Director of Executive Communications, the role partners closely with Internal and External Communications teams and key stakeholders across the enterprise to lead executive visibility efforts and deliver high-quality executive communications, including narratives, business updates, presentations, talking points, and thought leadership content for high-stakes moments. The ideal candidate brings a strong enterprise mindset and a proven ability to navigate complex, matrixed organizations, influencing through exceptional verbal and written communication skills, know-how, and influence with a bias for action. Key Responsibilities: • Serve as a trusted strategic advisor to senior leaders, including the C-suite, shaping executive narratives and communications strategies that advance enterprise priorities and strengthen Genentech’s mission and reputation. • Lead executive communications end-to-end, acting as the primary point of contact and ensuring clarity, consistency, and impact across all channels. • Partner closely with Internal and External Communications teams to align executive messaging with enterprise strategy, corporate narratives, and reputational priorities across audiences. • Provide senior-level counsel on executive positioning, thought leadership, public relations, and crisis communications, including preparation for high-stakes internal and external moments. • Leverage emerging technologies and AI-enabled tools to enhance executive communications, streamline workflows, and scale impact—continuously identifying opportunities to optimize processes, improve efficiency, and modernize how communications are developed, delivered, and measured. • Oversee and direct external agencies and partners—including media relations, speechwriting, creative development, logistics, and production—to ensure deliverables meet the highest standards of quality, tone, and brand alignment. • Elevate executive presence and visibility through strategic engagement across enterprise and external forums, including national meetings, enterprise town halls, roadshows, and leadership forums. • Provide strategic and creative leadership for major executive and leadership communications moments—such as annual meetings, senior leadership town halls, executive off-sites, and enterprise-wide engagement events—guiding narrative development, content strategy, and production oversight. • Ensure compliance with all applicable laws, regulations, and Genentech policies. Skills / Abilities: • Core Knowledge/Expertise • Deep experience in corporate communications, internal and external; executive communications experience preferred • Proven leadership skills, including demonstrated comfort in driving large-scale cross-functional initiatives; ability to persuade as well as to be flexible and humble • Ability to design and implement innovative communication efforts that engage and inspire others at various levels in the organization • Deep fluency of business priorities, employee preferences, company culture and industry landscape and is considered a critical partner in advancing relevant enterprise objectives • Highly skilled at managing new, complex, large-scale, multi-cross-functional workstreams projects that may include both internal and external stakeholders. • Deep experience in writing,story-telling through different mediums and channels and editing, verbal communications and presentations • Strategic Agility & Innovation • Leads, envisions, and architects innovative strategies that drive expanded program and portfolio wide impact • Strategic leader and systems thinker, with excellent ability to distill data and input from disparate sources, industry and competitor trends, enterprise / business context to develop strategies that drive change and impact at scale • Proactively seek ways to prioritize and simplify, challenge the status quo, and introduce new ideas that strengthen impact of the work, lead with curiosity, willingness to experiment, learn and iterate • Creative thinker and agile mindset, striving for continuous improvement and evolution of programs to adapt to changes in the internal and external environment • High ethical standards and integrity; strong humility and discretion; comfort and commitment to operating in highly regulated environments • Influencing, Partnering & Leadership • Exceptional ability to partner, counsel, negotiate for alignment, drive collaboration and influence without authority across all levels and with diverse audiences by demonstrating authenticity, cultivating trust, identifying collective opportunities and driving toward successful outcomes • Proven ability to provide strategic communications counsel to C-suite leadership, orchestrating high-visibility executive presentations, and developing brand identity. • Effective consulting skills with the ability to quickly assimilate business needs and circumstances to inform and advise others • Leads and designs department strategy & processes, capabilities building and business strategy and measurement • Decision Making, Problem Solving, and Managing Change • Leads team to prioritize effectively to focus efforts on activities that drive the most value, demonstrate flexibility and willing to pivot, flow resources, and adapt and catalyze others to focus efforts on activities that drive the most value • Highly skilled in taking on new challenges, navigating ambiguity and striving for clarity, with consistently demonstrating an acumen for sound judgement and strategic thinking in complex decision making • Constantly thinking in a disruptive mindset to find opportunities for change and impact; inspires a culture that embraces this approach and sees opportunities. • Execution Excellence & Operating Agility • Thrives in a fast-paced, high-demand environment, with the ability to juggle multiple priorities, shift gears quickly, and consistently deliver under tight deadlines. • Highly organized and detail-oriented, with strong program and project management skills across complex, concurrent workstreams. • Demonstrates a strong bias for action, with the ability to operate autonomously, anticipate needs, and proactively drive work forward with minimal direction. • Technology & Data Fluency • Strong digital and AI fluency, with the ability to leverage tools and platforms to enhance content creation, workflow efficiency, and team productivity. • Experience using data and insights to inform communications strategy, track performance, and optimize outcomes. • Leadership & Ways of Working • Proven ability to lead with both independence and collaboration—operating autonomously while fostering deep partnership across teams and stakeholders. • Strong commitment to teamwork, transparency, and collective success, with the ability to bring others along and elevate team performance. Who you are • You have a Bachelor’s degree (general business, public relations, marketing and/or communications disciplines) is required. • You have a minimum of 10 years of previous communications or public relations experience • Exceptional writing skills with speech writing as a key advantage • Extensive communications design experience and advanced presentation development skills. • Proven ability to develop and implement communication strategies in collaboration with a diverse team. • Proven ability to provide strategic communications counsel to senior leaders, orchestrating high-visibility executive presentations, and developing brand identity. • Experience in engaging high-performance teams and developing innovative communication platforms. • Ability to design and implement innovative communication efforts that engage and inspire others at various levels in the organization. • Demonstrated comfort and fluency with AI, digital tools, and evolving technology platforms, with a track record of using them to improve content development, workflow efficiency, and communications impact. • Experience operating in high-intensity, fast-paced environments, with the ability to manage multiple priorities simultaneously and deliver high-quality work under aggressive timelines. • Experience tracking, analyzing, and communicating metrics to measure effectiveness, inform strategy, and demonstrate ROI of communications efforts. Preferred Qualifications • 8 years of experience gained in the pharmaceutical, biotechnology, or related industry • Experience with driving core business and corporate-level strategies and objectives, activities and communications, and execution. • Previous executive communications, corporate communications or communications agency experience and marketing experience • Experience with collective leadership and stakeholder management, change communications and management, and the ability to approach work with adaptability and an enterprise mindset • Proven leadership experience, strong people management and coaching capabilities a plus. Travel as required to support executive engagements and business priorities. This role is based out of our South San Francisco, CA Genentech Campus; Relocation benefits are not offered on this posting The expected salary range for this position based on the primary location of South San Francisco, CA is $167,300/yr to $310,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead and shape executive communications and visibility strategies to support enterprise priorities and leadership engagement. | Requires 10+ years communications experience, strong writing and leadership skills, strategic advising capability, and familiarity with digital tools and complex organizations. | The Position The Opportunity The Genentech Executive Communications team, within Corporate Communications, is seeking a seasoned communications leader to shape executive communications, thought leadership, and visibility strategies that build trust, engagement, and alignment across internal and external audiences. This role plays a critical part in advancing Genentech’s long-term business strategy while reinforcing our culture, values, and leadership credibility. The right individual will be able to serve as a strategic advisor to senior leaders, develop and execute integrated executive communications and visibility strategies, elevate leader presence and influence, and connect executive messaging across priorities to ensure clarity, consistency, and enterprise alignment. Reporting to the Senior Director of Executive Communications, the role partners closely with Internal and External Communications teams and key stakeholders across the enterprise to lead executive visibility efforts and deliver high-quality executive communications, including narratives, business updates, presentations, talking points, and thought leadership content for high-stakes moments. The ideal candidate brings a strong enterprise mindset and a proven ability to navigate complex, matrixed organizations, influencing through exceptional verbal and written communication skills, know-how, and influence with a bias for action. Key Responsibilities: • Serve as a trusted strategic advisor to senior leaders, including the C-suite, shaping executive narratives and communications strategies that advance enterprise priorities and strengthen Genentech’s mission and reputation. • Lead executive communications end-to-end, acting as the primary point of contact and ensuring clarity, consistency, and impact across all channels. • Partner closely with Internal and External Communications teams to align executive messaging with enterprise strategy, corporate narratives, and reputational priorities across audiences. • Provide senior-level counsel on executive positioning, thought leadership, public relations, and crisis communications, including preparation for high-stakes internal and external moments. • Leverage emerging technologies and AI-enabled tools to enhance executive communications, streamline workflows, and scale impact—continuously identifying opportunities to optimize processes, improve efficiency, and modernize how communications are developed, delivered, and measured. • Oversee and direct external agencies and partners—including media relations, speechwriting, creative development, logistics, and production—to ensure deliverables meet the highest standards of quality, tone, and brand alignment. • Elevate executive presence and visibility through strategic engagement across enterprise and external forums, including national meetings, enterprise town halls, roadshows, and leadership forums. • Provide strategic and creative leadership for major executive and leadership communications moments—such as annual meetings, senior leadership town halls, executive off-sites, and enterprise-wide engagement events—guiding narrative development, content strategy, and production oversight. • Ensure compliance with all applicable laws, regulations, and Genentech policies. Skills / Abilities: • Core Knowledge/Expertise • Deep experience in corporate communications, internal and external; executive communications experience preferred • Proven leadership skills, including demonstrated comfort in driving large-scale cross-functional initiatives; ability to persuade as well as to be flexible and humble • Ability to design and implement innovative communication efforts that engage and inspire others at various levels in the organization • Deep fluency of business priorities, employee preferences, company culture and industry landscape and is considered a critical partner in advancing relevant enterprise objectives • Highly skilled at managing new, complex, large-scale, multi-cross-functional workstreams projects that may include both internal and external stakeholders. • Deep experience in writing,story-telling through different mediums and channels and editing, verbal communications and presentations • Strategic Agility & Innovation • Leads, envisions, and architects innovative strategies that drive expanded program and portfolio wide impact • Strategic leader and systems thinker, with excellent ability to distill data and input from disparate sources, industry and competitor trends, enterprise / business context to develop strategies that drive change and impact at scale • Proactively seek ways to prioritize and simplify, challenge the status quo, and introduce new ideas that strengthen impact of the work, lead with curiosity, willingness to experiment, learn and iterate • Creative thinker and agile mindset, striving for continuous improvement and evolution of programs to adapt to changes in the internal and external environment • High ethical standards and integrity; strong humility and discretion; comfort and commitment to operating in highly regulated environments • Influencing, Partnering & Leadership • Exceptional ability to partner, counsel, negotiate for alignment, drive collaboration and influence without authority across all levels and with diverse audiences by demonstrating authenticity, cultivating trust, identifying collective opportunities and driving toward successful outcomes • Proven ability to provide strategic communications counsel to C-suite leadership, orchestrating high-visibility executive presentations, and developing brand identity. • Effective consulting skills with the ability to quickly assimilate business needs and circumstances to inform and advise others • Leads and designs department strategy & processes, capabilities building and business strategy and measurement • Decision Making, Problem Solving, and Managing Change • Leads team to prioritize effectively to focus efforts on activities that drive the most value, demonstrate flexibility and willing to pivot, flow resources, and adapt and catalyze others to focus efforts on activities that drive the most value • Highly skilled in taking on new challenges, navigating ambiguity and striving for clarity, with consistently demonstrating an acumen for sound judgement and strategic thinking in complex decision making • Constantly thinking in a disruptive mindset to find opportunities for change and impact; inspires a culture that embraces this approach and sees opportunities. • Execution Excellence & Operating Agility • Thrives in a fast-paced, high-demand environment, with the ability to juggle multiple priorities, shift gears quickly, and consistently deliver under tight deadlines. • Highly organized and detail-oriented, with strong program and project management skills across complex, concurrent workstreams. • Demonstrates a strong bias for action, with the ability to operate autonomously, anticipate needs, and proactively drive work forward with minimal direction. • Technology & Data Fluency • Strong digital and AI fluency, with the ability to leverage tools and platforms to enhance content creation, workflow efficiency, and team productivity. • Experience using data and insights to inform communications strategy, track performance, and optimize outcomes. • Leadership & Ways of Working • Proven ability to lead with both independence and collaboration—operating autonomously while fostering deep partnership across teams and stakeholders. • Strong commitment to teamwork, transparency, and collective success, with the ability to bring others along and elevate team performance. Who you are • You have a Bachelor’s degree (general business, public relations, marketing and/or communications disciplines) is required. • You have a minimum of 10 years of previous communications or public relations experience • Exceptional writing skills with speech writing as a key advantage • Extensive communications design experience and advanced presentation development skills. • Proven ability to develop and implement communication strategies in collaboration with a diverse team. • Proven ability to provide strategic communications counsel to senior leaders, orchestrating high-visibility executive presentations, and developing brand identity. • Experience in engaging high-performance teams and developing innovative communication platforms. • Ability to design and implement innovative communication efforts that engage and inspire others at various levels in the organization. • Demonstrated comfort and fluency with AI, digital tools, and evolving technology platforms, with a track record of using them to improve content development, workflow efficiency, and communications impact. • Experience operating in high-intensity, fast-paced environments, with the ability to manage multiple priorities simultaneously and deliver high-quality work under aggressive timelines. • Experience tracking, analyzing, and communicating metrics to measure effectiveness, inform strategy, and demonstrate ROI of communications efforts. Preferred Qualifications • 8 years of experience gained in the pharmaceutical, biotechnology, or related industry • Experience with driving core business and corporate-level strategies and objectives, activities and communications, and execution. • Previous executive communications, corporate communications or communications agency experience and marketing experience • Experience with collective leadership and stakeholder management, change communications and management, and the ability to approach work with adaptability and an enterprise mindset • Proven leadership experience, strong people management and coaching capabilities a plus. Travel as required to support executive engagements and business priorities. This role is based out of our South San Francisco, CA Genentech Campus; Relocation benefits are not offered on this posting The expected salary range for this position based on the primary location of South San Francisco, CA is $167,300/yr to $310,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead internal communications strategy and execution for a complex research organization, advising senior leaders and driving employee engagement. | 10+ years internal communications experience in complex organizations, preferably biotech/pharma, with strong strategic and executive communication skills. | The Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Genentech. As Principal Manager, Internal Communications within Genentech Research and Early Development (gRED), you will operate at the heart of the Research function as a senior strategic advisor and communications leader, supporting evolving priorities across a dynamic, science-driven organization. This role is designed for a highly experienced internal communicator who can navigate complexity, influence senior leaders, and shape narratives across the function. You will play a critical role in strengthening organizational clarity, addressing employee sentiment, and driving engagement across the Research function. This is not a traditional delivery role. You will be expected to diagnose organizational dynamics, anticipate engagement risks, and partner with leaders to address complex challenges, ensuring that communication is not only informative, but catalytic in building trust, alignment, and performance. You will work directly with senior leaders to define and deliver integrated communication strategies that connect scientific ambition with organizational direction, while reinforcing the role of Research within Genentech and Roche. Alongside this, you will lead the execution of high-impact communications that bring these strategies to life across channels and experiences. This position reports to the Senior Director, Head of Internal Communications for gRED. The Opportunity • Serve as a trusted strategic advisor to senior leaders across the Research function, shaping communications that address complex business priorities and employee sentiment. • Lead the development of integrated, forward-looking communication strategies that strengthen alignment, accelerate scientific progress, and reinforce the value of Research within the broader enterprise. • Provide executive communications support to Research leaders, including narrative development, leadership messaging, town halls, and high-stakes internal moments, ensuring clarity, authenticity, and impact. • Actively assess and interpret employee sentiment and engagement signals, translating insights into targeted communication interventions and leadership actions. • Design and deliver end-to-end communication plans, from strategy through execution, including leadership communications, internal campaigns, digital content, and large-scale employee engagement initiatives. • Shape and deliver high-impact internal events and leadership forums, including large-scale functional conferences and Research-wide gatherings, ensuring they are strategically aligned, content-driven, and deliver measurable engagement outcomes. • Design and orchestrate executive town halls and employee engagement moments, creating compelling narratives, enabling meaningful dialogue, and equipping leaders to communicate with clarity and confidence. • Collaborate across gRED, Genentech, and Roche to ensure alignment of messaging, sequencing, and strategic narrative, particularly where Research priorities intersect with enterprise transformation. • Lead and contribute to gRED- and enterprise-wide initiatives, stepping in on critical, high-visibility communication projects as needed. • Define success through clear metrics and continuous feedback loops, using data and insights to refine strategies and improve effectiveness. • Champion modern, innovative communication approaches, elevating the impact of internal communications across the Research function. Who You Are: • BA/BS required • 10+ years of experience in internal communications within complex, matrixed organizations • Strong experience supporting Research or scientific organizations within biotech or pharma • Demonstrated expertise in strategic communications, executive communications, and change communications • Proven ability to partner credibly with and influence senior leaders, including navigating sensitive or ambiguous situations • Deep experience in employee engagement, organizational narrative development, and issues management • Ability to operate seamlessly between strategy and execution, with strong judgment and attention to impact • Comfortable working in fast-paced, evolving environments with a high degree of complexity Preferred Qualifications • Advanced degree or background in life sciences or related field • Experience leading communications during transformation or cultural change initiatives • Experience across both internal and external communications • Consulting or advisory experience supporting senior executives The expected salary range for this position based on the primary location of California is $167,300 - $317,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Relocation benefits are not available for this position #LI-PL1 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead internal communications strategy and execution for a biotech research organization, advising senior leaders and driving employee engagement. | 10+ years internal communications experience in complex organizations, preferably biotech/pharma, with strong strategic and executive communication skills. | The Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Genentech. As Principal Manager, Internal Communications within Genentech Research and Early Development (gRED), you will operate at the heart of the Research function as a senior strategic advisor and communications leader, supporting evolving priorities across a dynamic, science-driven organization. This role is designed for a highly experienced internal communicator who can navigate complexity, influence senior leaders, and shape narratives across the function. You will play a critical role in strengthening organizational clarity, addressing employee sentiment, and driving engagement across the Research function. This is not a traditional delivery role. You will be expected to diagnose organizational dynamics, anticipate engagement risks, and partner with leaders to address complex challenges, ensuring that communication is not only informative, but catalytic in building trust, alignment, and performance. You will work directly with senior leaders to define and deliver integrated communication strategies that connect scientific ambition with organizational direction, while reinforcing the role of Research within Genentech and Roche. Alongside this, you will lead the execution of high-impact communications that bring these strategies to life across channels and experiences. This position reports to the Senior Director, Head of Internal Communications for gRED. The Opportunity • Serve as a trusted strategic advisor to senior leaders across the Research function, shaping communications that address complex business priorities and employee sentiment. • Lead the development of integrated, forward-looking communication strategies that strengthen alignment, accelerate scientific progress, and reinforce the value of Research within the broader enterprise. • Provide executive communications support to Research leaders, including narrative development, leadership messaging, town halls, and high-stakes internal moments, ensuring clarity, authenticity, and impact. • Actively assess and interpret employee sentiment and engagement signals, translating insights into targeted communication interventions and leadership actions. • Design and deliver end-to-end communication plans, from strategy through execution, including leadership communications, internal campaigns, digital content, and large-scale employee engagement initiatives. • Shape and deliver high-impact internal events and leadership forums, including large-scale functional conferences and Research-wide gatherings, ensuring they are strategically aligned, content-driven, and deliver measurable engagement outcomes. • Design and orchestrate executive town halls and employee engagement moments, creating compelling narratives, enabling meaningful dialogue, and equipping leaders to communicate with clarity and confidence. • Collaborate across gRED, Genentech, and Roche to ensure alignment of messaging, sequencing, and strategic narrative, particularly where Research priorities intersect with enterprise transformation. • Lead and contribute to gRED- and enterprise-wide initiatives, stepping in on critical, high-visibility communication projects as needed. • Define success through clear metrics and continuous feedback loops, using data and insights to refine strategies and improve effectiveness. • Champion modern, innovative communication approaches, elevating the impact of internal communications across the Research function. Who You Are: • BA/BS required • 10+ years of experience in internal communications within complex, matrixed organizations • Strong experience supporting Research or scientific organizations within biotech or pharma • Demonstrated expertise in strategic communications, executive communications, and change communications • Proven ability to partner credibly with and influence senior leaders, including navigating sensitive or ambiguous situations • Deep experience in employee engagement, organizational narrative development, and issues management • Ability to operate seamlessly between strategy and execution, with strong judgment and attention to impact • Comfortable working in fast-paced, evolving environments with a high degree of complexity Preferred Qualifications • Advanced degree or background in life sciences or related field • Experience leading communications during transformation or cultural change initiatives • Experience across both internal and external communications • Consulting or advisory experience supporting senior executives The expected salary range for this position based on the primary location of California is $167,300 - $317,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Relocation benefits are not available for this position #LI-PL1 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Drive development and adoption of omnichannel orchestration and automation capabilities to enhance customer experiences. | Requires 5 years experience with 3 years in product management, expertise in data-driven omnichannel customer experiences, and strong collaboration skills. | The Position Why Genentech ​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society. Who We Are Digital Experience is shaping the future of how Genentech connects with our patients and customers by harnessing the power of digital innovation and human-centered design. As healthcare evolves, we are bold in our approach – leveraging cutting edge AI, advanced digital engagement, end-to-end content management, and omnichannel technologies and operations to create seamless, personalized, and meaningful experiences for our patients and customers. This is your opportunity to lead transformative change, integrating advanced technology with strategic vision to drive impact at scale. If you are passionate about redefining the healthcare experiences and building something extraordinary, we want you on this journey. Let’s redefine what’s possible together! This combined team, in collaboration with key partners, builds solutions to serve Marketing, Customer Engagement, Medical Affairs, Public Affairs & Access (“CMG”), and other patient- and customer-facing teams across CMG to shape and drive a seamless, consistent, meaningful, and compliant experience for patients and customers across our interactions. The team is specifically accountable for: • Defining omnichannel solutions, shaping engagement strategies, designing, operationalizing, and producing seamless, consistent & meaningful patient and customer experiences. • Accelerating, connecting, and enabling the development of digital solutions that enhance the patient and customer experience across CMG. • Advancing the mission of seamless, consistent & meaningful patient and customer experiences that maximize patient impact while keeping compliance at the forefront. Job Summary The Senior Business Product Manager, Omnichannel Enablement drives the development, adoption, and continuous improvement of our omnichannel orchestration and automation capabilities with a focus on data and analytical products (e.g, segmentation, affinity models, digital 360) enabling the organization to deliver increasingly seamless experiences for our customers. This role partners closely with data and analytical product teams and defines business needs, product roadmaps, gathers user insights, and supports feature rollouts. The role will focus on leveraging data and analytics to optimize customer journeys, ensuring we have the right data to orchestrate more personalized customer experiences. This Senior Manager brings deep expertise in omnichannel capabilities (owned channels like email and web and paid channels like media and social), contributes to framework and best practice design, and is responsible for advancement of automated journey orchestration and audience management capabilities. The Senior Manager brings experience in leveraging dynamic segmentation to automate customer experiences and has knowledge of omnichannel decision engines. Knowledge of these capabilities in the paid media and social space is important. This Senior Manager has strong experience in collaboration and partnership with roles like Marketing, Medical and other functional partners. Key Responsibilities • Partner with the Senior Director, Omnichannel Orchestration and Automation and/or Executive Director - Omnichannel Suite Lead to strategize and lead the capability roadmap for data-focused omnichannel initiatives partnering across Data Science, Data Product, Analytics, and Digital Engagement • Champion data-focused omnichannel ambitions (segmentation, audience management, personas, etc.) by partnering across product groups (Data, Analytics, Digital Engagement) to define necessary products, capabilities, and scalable ways of working • Act as the Business Product Manager for the Omnichannel Enablement • Partner with Technical Product Manager and other BPMs to drive the development and improvement of product(s) or specific product features, ensuring alignment with the overall product vision – including decision engine integration and channel prioritization logic • Help to define rules for channel prioritization, sequencing, and suppression to ensure data-driven, customer-centric engagement to be used within the enterprise omnichannel decision engine(s) • Help evangelize the role of product(s) in achieving enterprise objectives, communicating their value proposition and roadmap(s) to senior leaders and organization-wide stakeholders. • Act as point of contact for business feedback, recommendations, & user requests for enhancements to the product. • Collaborate with the Technical Product Manager to align business outcomes with technical feasibility, ensuring the product delivers both business value and technical performance. • Support the rollout of new features across new and existing users. • Collaborate with Senior Director, Omnichannel Orchestration and Automation and other BPMs to establish business standards & templates and ensure pull-through. • Collaborate with the Senior Manager, Digital Operations - Omnichannel to design, implement, and scale efficient ways of working across teams and processes. Partner closely with the Senior Business Product Manager, Orchestration and Senior Business Product Manager, Automation, to ensure alignment on business requirements and use cases for the marketing automation tool, enabling successful execution and adoption. • Drive definition of business requirements for product usage & system health, leveraging GNE and industry standards. • Drive experimentation to enhance product offerings, in line with the overall business learning agenda. • Coordinate with business stakeholders, IT, and cross-functional enterprise product team partners to align on the product roadmap, fostering cohesive collaboration and unified efforts toward shared goals. • Collaborate with cross-functional teams and IT partners to ensure successful product integration and execution. • Design and document orchestration frameworks powered by data and analytics that dictate how messages flow between channels • Coordinate and scale cross-channel journey logic, ensuring the right message is delivered across the right channel at the right time to the right customer(s) leveraging data and analytics • Comply with all laws, regulations and policies that govern the conduct of Genentech activities. Who You Are Minimum Candidate Qualifications & Experience • Bachelor’s degree in business, technology, operations, science, marketing, or a related field. • 5 years of experience, with 3 years in product management, digital product operations, or equivalent experience. • Experience with data and analytics powering omnichannel customer experiences. Experience with segmentation, targeting, audience management and affinity modeling. • Experience with various channels, specifically paid media and connections to owned channels (email, web, SMS). • Familiarity with external data sets used in customer journeys to drive actions for both digital and in-person touchpoints • Experience with sole ownership of tactics or product components, demonstrating the ability to articulate business problems, identify solutions, and drive execution from strategy through implementation. • Demonstrated ability to develop and execute product roadmaps, including feature planning, timelines, and dependencies. • Proven success in aligning stakeholders and collaborating with cross-functional teams to deliver seamless product integration. • Strong analytical and problem-solving skills, with experience driving experimentation and optimization. • Exceptional communication and presentation skills, with the ability to evangelize product vision and value across all levels of an organization. • Proven ability to adapt and navigate ambiguous or evolving environments. Additional Desired Candidate Qualifications & Experience • Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification). • Experience in healthcare, pharmaceutical, or highly regulated industries. • Ability to innovate and foster experimentation to improve product capabilities. • Experience in managing and executing omnichannel marketing campaigns. • Experience working with recommendation decision engines • Strong expertise in audience segmentation and content strategy, with a proven ability to optimize campaigns for maximum reach and effectiveness across multiple channels. • Proficiency in omnichannel marketing tools and platforms, with a demonstrated ability to apply business logic and analytics to drive campaign performance and refine targeting strategies Location • This position is based in South San Francisco, CA and relocation benefits are not available. The expected salary range for this position based on the primary location of South San Francisco, CA is $147,600 - $274,200 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-NN2 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Investigate patient insurance benefits, obtain prior authorizations, maintain payer profiles, and communicate outcomes to internal teams while following compliance procedures. | Bachelor's degree preferred with reimbursement experience preferred, ability to communicate effectively, work collaboratively, and follow SOPs. | • ***Multiple roles available**** Note: Relocation benefits are not available for this job posting. In this role, applicants would be employed through e-Team, the Managed Service Provider for Genentech's Contingent Workforce, to work on a Genentech assignment. Below are details about the assignment and Genentech. Location: Portland. It is preferred that candidates reside in Portland or within 50 miles of Portland. Work Arrangement: For the first 6 months, the role will be hybrid (3 days a week on site). After that period, depending on performance and business needs, this role may have the opportunity to switch to fully remote.. Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation and professional development. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare. Your Opportunity: The Access Solutions Reimbursement Specialist (RS) investigates patient's insurance benefits and obtains prior authorization information of Genentech products at the patient/family request. They identify network providers and co-pays as needed and pursue product coverage for patients in accordance with the payer's authorization requirements. They also maintain payer profiles by recording payer specific data promptly into the system, convey outcomes of benefit investigations to internal contacts (i.e. case managers), and learn processes for multiple products, effectively applying learnings to provide effective reimbursement services. All work must be conducted in a compliant manner. Key Accountabilities • You will have a proven ability to communicate effectively in both written and verbal formats. • You will work collaboratively within a team structure and responsibly delegate next steps to appropriate team members. • You will demonstrate effective problem-solving skills and provide excellent customer service. • You will exhibit exceptional attention to detail and the ability to prioritize tasks efficiently. • You will follow written Standard Operating Procedures, with reimbursement experience being preferred. • You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges. Who you are: Qualifications: • Bachelor's degree is preferred. • Reimbursement experience is preferred. The expected salary range for this position, based on the locations of Oregon is $24 per hour . Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. • LI-MG1 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead strategic planning, project management, communication, compliance, and agile practices to drive medical impact and organizational success. | Bachelor's degree with 6+ years in pharmaceutical/biotech medical affairs or project management, knowledge of drug development, PMP certification preferred. | The Opportunity As a USM Business Strategy and Operations (BSO) Senior Manager, you will be a strategic partner to USM stakeholders, leading functional and network activities to compliantly execute strategic plans. This individual contributor role offers the chance to lead meeting facilitation, communications, strategic planning, and monitor the impact of key initiatives. You'll ensure projects are high-quality, on-time, and within scope, helping the team achieve its priorities. Bring your expertise to drive innovative solutions and contribute significantly to our medical impact. Key Responsibilities Project Management: • Deliver high-quality project management, including strategic planning, resource and budget management, progress tracking, and meeting facilitation to enable organizational success. • Identify risks, develop mitigation strategies, engage with vendors, drive prioritization, and potentially manage alliances, ensuring impactful medical outcomes. • Serve as a trusted thought partner, leading the development of strategic plans and ensuring timely, within-budget project delivery. Communication & Engagement: • Develop and execute communication and change management plans, fostering collaboration and embodying company principles. • Monitor team health, identify synergy opportunities, and demonstrate strong emotional intelligence and influencing skills. • Thrive in ambiguity, exhibit sound decision-making, and contribute to a positive and productive team environment. Strategic Thought Partnership / Inspiring and Influencing: • Inspire and mobilize teams without direct authority, skillfully influencing peers and superiors with courage and effectiveness. • Demonstrate an enterprise-wide and portfolio-oriented perspective, consistently prioritizing medical impact. • Thrive in ambiguous environments, making sound decisions to prioritize effectively and navigate complex interdependencies, while adapting to evolving business needs and managing challenges proactively. Business Processes and Compliance: • Provide guidance to network and/or functional organization to ensure business processes are followed appropriately and compliantly by the team. Proactively identify risks, including process gaps, escalating the issues to appropriate stakeholders. • Working with the team and appropriate compliance/process SMEs, solve complex issues through appropriate risk mitigation; when appropriate simplify work processes. Technology Systems: • When needed, working with appropriate IT and business stakeholders, create or update technology systems to increase efficiency or fill a process need in USMA Agile Champion: • Applies agile project management methodologies and tools to medical networks and functional teams, fostering an agile mindset focused on collaboration and continuous improvement. • Maintains deep knowledge of relevant therapeutic/functional strategies and drug development processes to effectively guide and influence teams. • Invests in personal and team development to enable achievement of ambitious goals and excellence in medical affairs tactics. Who you are Required Qualifications & Experience • Bachelor's degree required (advanced degree such as PharmD, PhD, MBA degree is preferred) • 6 or more years relevant experience in pharmaceutical/biotechnology, preferably in Medical Affairs or project management. • Working knowledge of drug development and medical affairs; in depth knowledge and experience in product development, drug commercialization and healthcare/market landscape Preferred Experience: • Project Management Professional (PMP) certification or equivalent is preferred Location / Travel Requirements • This position is based in South San Francisco • Business travel, by air or car is required for regular internal and external business meetings The expected salary range for this position based on the primary location of South San Francisco, CA is $136,100 - 252,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Relocation benefits are not available for this job posting. Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Drive progress in the Technical Innovation portfolio by managing projects, coordinating stakeholders, aligning priorities, and enabling delivery of impactful R&D outcomes. | 7+ years managing complex informatics or software projects in pharma R&D, strong systems thinking, stakeholder and change management skills, familiarity with scientific data lifecycles and informatics platforms, and ability to work onsite 3 days per week. | The Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. Advances in AI, data, and computational sciences are transforming drug discovery and development. Roche’s Research and Early Development organizations at Genentech (gRED) and Pharma (pRED) have demonstrated how these technologies accelerate R&D, leveraging data and novel computational models to drive impact. Seamless data sharing and access to models across gRED and pRED are essential to maximizing these opportunities. The new computational sciences Center of Excellence (CoE) is a strategic, unified group whose goal is to harness this transformative power of data and Artificial Intelligence (AI) to assist our scientists in both pRED and gRED to deliver more innovative and transformative medicines for patients worldwide. Within the CoE organization, the Data and Digital Catalyst organization drives the modernization of our computational and data ecosystems and integration of digital technologies across Research and Early Development to enable our stakeholders, power data-driven science and accelerate decision-making. The Opportunity We are seeking a Technical Project Manager (TPM) to partner with the Technical Innovation Domain Head and a small team to drive progress in our Technical Innovation portfolio of initiatives. The Data and Digital Catalyst Domains are accountable for stakeholder partnership to define our “why”, prioritize our “what”and drive product family strategy & leadership to realize our collective impact and outcomes. More specifically, the Technical Innovation Domain proactively transforms our solutions with forward-looking, scalable technologies & approaches and this includes novel and cutting edge technologies (AI, GenAI, Agents etc), applied AI and transformative use cases, and external technology and vendor evaluation and proof-of-concepts. In this role, you will bring expertise and experience from project, program, portfolio, and change management capabilities. With these capabilities, you will guide and support the Domain Head and product family leads to drive clear outcomes in our portfolio and serve as a key enabler and integrator—bringing clarity, structure, and momentum to technically complex and organizationally nuanced efforts. You will make pivotal contributions to the future of the Data and Digital Catalysts, CoE, and Research and Early Development by: • Guiding teams to apply fit-for-purpose project and program management approaches tailored to the complexity of each initiative in close collaboration with product family leads and Domain Head • Consistently drive toward Domain goals while balancing ambiguity, shifting priorities, and cross-functional complexity within the Technical Innovation Domain and across DDC Domains • Developing and maintaining cross-product family roadmaps in alignment with Domain priorities and its north star • Proactively identifying risks and integration points and managing interdependencies across product families and technical platforms and initiatives to ensure continuity of execution • Serving as a trusted thought partner to the Domain Head to manage a vast network of scientific and technical stakeholders across functions and geographies • Facilitating alignment and buy-in for multiple stakeholder groups within gRED and across pRED • Tracking key milestones, dependencies, and resources across product families and coordinating holistically across all Domains in DDC • Communicating progress and risks to the Domain team and transparently to leadership and stakeholders as needed • Enabling the Domain Team to deliver meaningful outcomes and accelerate impact in a R&D setting • Leading by example to establish and demonstrate the culture and working environment of this new organisation aligned with our values. Who you are • Bachelors Degree in a scientific or technical field; MBA or PhD is an advantage • 7+ years of experience with informatics initiatives in Pharma, with R&D process understanding • Demonstrated success managing complex informatics or software development projects within scientific or technical domains • Strong systems thinking and the ability to connect technical solutions in a holistic view • Pragmatic and adaptable, able to lead through ambiguity and influence without authority • Demonstrates high emotional intelligence and inclusive collaboration skills • Recognized for bringing structure and momentum to complex, cross-functional initiatives • Operates with transparency, curiosity, and a continuous improvement mindset • Experience in stakeholder management, change enablement, and fostering cross-functional collaboration • Familiarity with scientific data lifecycles, FAIR data principles, and modern informatics platforms • Proficiency in tools such as Smartsheet, JIRA, Confluence, and Google Suite • Comfort engaging with both technical and scientific content and stakeholders • Thrives in ambiguity, identifying opportunities, fostering a growth mindset, and effectively communicating and influencing in complex environments The expected salary range for this position based on the primary location of California State is $142,200 and $264,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Relocation benefits are available for this posting. This position requires 3 days per week working onsite in South San Francisco. #ComputationCoE Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead operational planning and efficiency for CMO teams, act as liaison between CMO and stakeholders, support change management, manage vendors and internal teams, and implement process improvements. | Bachelor's degree with 5-7 years relevant experience in marketing, vendor management, operations, or project management, strong communication and influencing skills, and preferably experience in pharma/biotech and Agile methodologies. | Sr Ops. Manager, Operations & Administration - Chief Marketing Office (CMO) About the Role We are looking for a Sr. Manager of Operations & Administration to join the Chief Marketing Office (CMO). In this dynamic, high-impact role, you will drive operational excellence and strategic planning across key CMO teams, including 1Marketing, Digital Marketing Office (DMO), Access & Account Marketing (AAM), and Health Equity (HE). You will collaborate with Marketing, DDA, CPO, and CMO Leadership, cross-functional teams, and agency partners to support commercial transformation and achieve annual business goals. Success in this role requires strong organizational skills, comfort with ambiguity, the ability to influence without direct authority, and adaptability to evolving business needs. A solid understanding of marketing principles and practices is beneficial. Key Responsibilities: • Lead planning and operational efficiency for CMO Teams (DMO, AAM, HE, or 1Marketing) and their stakeholders. • Identify necessary processes, communications, meetings, and resources to help teams achieve objectives effectively and efficiently. • Act as a liaison between the CMO and cross-functional stakeholders to ensure alignment and collaboration. • Support change management and activation efforts related to organizational shifts or product adoption (e.g., BOFT, Health Equity strategy, AURORA, MARS, LID, CEP). • Partner with and manage external vendors and internal teams to deliver high-quality, on-time, and on-budget results • Identify and implement process improvements to enhance customer experiences Location: This position will be base in South San Francisco. No relocation benefits area available for this role Qualifications: • Bachelor's degree and 5-7 years of relevant experience in marketing, vendor management, operations, or project management. • Proven project management or operations experience Capabilities: • Strategic Agility: Thrives in ambiguity, makes sound decisions, effectively prioritizes, adapts to changing business needs, and links responsibilities to the organizational mission. Able to convert analytics into actionable strategies. • Communication: Strong written and verbal communication skills; executive presence; good listener; open to input. • Inspiring & Influencing: Effectively inspires and mobilizes teams without direct authority; skilled at managing and influencing peers and superiors. • Teamwork & Collaboration: Proven teamwork and collaboration skills; builds strong internal networks; understands organizational structures (formal and informal); creates an open and trusting atmosphere. • Project Management & Operational Excellence: Applies project/operations management methodologies to deliver high-quality and timely results; strong planning skills (from high-level to detailed); proficient in creating and delivering various project documents (e.g., meeting plans, statements of work, timelines, contracts); highly efficient and effective. Additional Preferred Qualifications: • Understanding of marketing (groups, processes, mindsets). • Experience in the pharmaceutical or biotech industry. • Expertise in Agile methodologies and modern work practices, including AI tools. The expected salary range for this position based on the primary location of South San Francisco, CA is $136,100 - $252,700 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Manage deviations, lead root cause analysis, review and approve manufacturing documentation, optimize production processes, support regulatory inspections, and coordinate issue resolution across manufacturing operations. | Bachelor's degree in science or engineering, 4-7 years pharmaceutical or biotech manufacturing experience with cGMP knowledge, strong communication and stakeholder management skills, and data-driven continuous improvement expertise. | The Position Hillsboro Technical Operations (HTO), located in Hillsboro Oregon, is a drug product & finished goods manufacturing organization responsible for the reliable delivery of Roche’s commercial portfolio & pipeline products. The Operations organization at HTO is divided into 2 value streams, which combine to produce millions of units of life-saving medicine every year to patients around the world. The Opportunity: In this exciting role, you will focus on providing day-to-day operations support for our Inspection and Packaging Operations. You will play a crucial role in ensuring the smooth and efficient operation of our processes, while maintaining the highest quality standards. You will work closely with cross-functional teams, including Manufacturing, Quality Assurance, and Engineering & Science and Technology, to drive process improvements, troubleshoot issues, and ensure compliance with regulatory requirements. This role will drive business process improvements that significantly enhance operational performance and customer satisfaction, in the areas of quality, process capability, process reliability and robustness, operational efficiency, and standard work. You will bring expertise in process and quality performance to inform decision making in the manufacturing process and mentor others on this approach. You will participate in a variety of initiatives and projects to address business challenges and unmet needs that apply across the Value Stream organization and support functions. This is a hands-on role and the successful candidate will be comfortable working in an agile environment and is capable of interfacing with a wide variety of site and network stakeholders. Key Responsibilities: You will own and actively manage complex deviations, planned events, and compliance actions related to operational activities, procedures and processes. You will provide assessments on deviations and PEs and Global Documents to identify gaps, ensure implementation plans are complete and will meet their intended purpose(s). You will lead, facilitate, and mentor Root Cause Analysis and Structured Problem-Solving events, to ensure deviations are thoroughly investigated and the appropriate remediation actions are defined and pursued, to ultimately reduce the number of repeat/recurring events. You will perform critical, technical and operational review and approval of documentation related to the design, validation, operation and maintenance of HTO manufacturing processes, equipment and facilities (including engineering changes, document changes, validation documentation, etc.). Where applicable perform critical technical and operational review and approval of the actual performance of the processes, equipment and facilities as it relates to the design, start-up, commissioning and qualification of new processes, equipment, procedures and facilities. You will implement production and large-scale manufacturing procedures to optimize processes and ensure compliance with regulatory requirements. You will be accountable for managing key operational support activities related to product transfers and new equipment/process start-up (manufacturing readiness and process design, documents, engineering runs, equipment set up, etc.). You will be accountable for technical development and learning of Finished Goods and support group staff as related to process improvements, tech transfers and process resolutions. You will review existing operational and process discrepancies in manufacturing and provide technical expertise to improve procedures. You will support routine site regulatory inspections as a technical resource and Subject Matter Expert. You will lead coordination and issue resolution across HTO Manufacturing Operations, support groups and/or projects (e.g. Operations Teams) as needed. You will provide technical support on projects related to manufacturing operations and frontline execution, including decision making authority when required or requested. Who you are: You hold B.S degree (Preferably in Science or Engineering related fields) You have 4-7 (Senior) years of previous experience in biotechnology or pharmaceutical manufacturing with understanding of cGMP principles.. You have excellent written and verbal communication skills along with a strong desire to work in multifunctional teams. You have experience providing driving data-driven solutions within an operational environment, utilizing that skillset to drive continuous improvement and remediation for production issues. You are results-oriented, diligent and has a sense of urgency. Assertive, responsible for his/her own (self-directed) work, and is willing to commit to deadlines. You have proven ability to operate effectively in a global, matrixed, cross-functional environment with site, functional, and executive leadership. You are enthusiastic and energized about data and be driven to share that knowledge and excitement with others. You have proven experience of effective stakeholder management and strong influencing skills where there is not direct management control. You have strong analytical thinking, result-oriented team player and ability to prioritize and organize work effectively. ​ The expected salary range for this position based on the primary location for this position of Hillsboro, OR is $76,100 - $141,300. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. Relocation benefits are provided. Link to Benefits Relocation benefits are provided #gnehtomanufacturing #gnehtoengineers Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.