GE Appliances, a Haier company

Manage and develop a dispersed team of appliance repair technicians, oversee performance metrics, conduct team meetings, and ensure safety and quality standards. | Seven years of work experience, supervisory experience, ability to travel, and strong communication skills. | At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? We are seeking a Senior Consumer Service Manager (CSM) to lead a team of approximately 36 major appliance repair technicians dispersed throughout the following locales: Orange County, Los Angeles County and Ventura County. This position is a work-from-home opportunity that requires frequent travel throughout the locations listed above to facilitate technician meetings, safety audits, training, and performance management. Position Senior Consumer Service Manager (Remote - Los Angeles Area) Location USA, Los Angeles, CA How You'll Create Possibilities Essential Duties & Responsibilities: Effectively manages, coaches, and develops a dispersed workforce of 36 appliance repair technicians to ensure team objectives and goals are being carried out. Ability to motivate employees to meet daily targets by holding them accountable for performance and providing feedback as needed. Review metrics and customer feedback data to identify and create action plans to address performance opportunities. Coach employees on how to handle difficult conversations and complicated situations Conduct regularly recurring team meetings with employees Utilize effective problem-solving and conflict-resolution skills. Responsible for managing profits and losses for assigned areas. Displays extensive knowledge of industry standards and practices, achieve Safety compliance program/training & focus on Recordable Rates for workers comp. Requirements: Bachelor’s Degree required or seven years of equivalent work experience Minimum of seven years of work experience Minimum of two years of Supervisory experience of employees Experience managing a Profit and Loss center or similar Ability to travel up to 50% Ability to work out of a home office Excellent interpersonal, communication, teamwork, and facilitation skills Strong business acumen Primary residence should be within a commutable distance to the territories listed above: Orange County, Los Angeles County and Ventura County. What You'll Bring to Our Team Preferred Qualifications: Experience managing a remote workforce High level of personal accountability Proven track record of getting results and achieving goals Basic knowledge of Microsoft Office Previous GE Appliances Factory Service or other appliance service experience Supervisory experience of managing at least 20 or more employees Experience managing approximately $3 million in costs Working Conditions: Work will be performed remotely Work may require weekend and/or evening work. Occasional travel required Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com GE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career. Recruitment Fraud Notice

Lead the management and performance of specifying rep agencies and develop regional business development strategies. Build strong relationships with HVAC distributors and educate them on Haier products and services. | Candidates should have 7+ years of experience in sales or application support with a strong understanding of the commercial HVAC market. A bachelor's degree in mechanical or civil engineering is preferred, along with experience in sales management and business development. | At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? At GE Appliances, a Haier company, we’re powering growth in the HVAC industry with innovative and energy-efficient commercial solutions. We’re looking for a dynamic Principal Sales Engineer to join our Air & Water Solutions business, focused on growing our Commercial Applied, VRF, Ductless, VTAC, and PTAC product offerings. This is a remote, field-based role based in a major Southern California city, with proximity to a major airport. You’ll play a key role in building and nurturing relationships with specifying rep agencies, distributors, and key decision-makers, helping us drive adoption of our Haier Commercial solutions in a wide range of commercial projects. This is a high-impact opportunity to shape the future of our growing HVAC business. Position Principal Sales Engineer- Commercial Applied & VRF – Remote- Southern California Location USA, Los Angeles, CAUSA, San Diego, CA How You'll Create Possibilities Key Responsibilities: Lead the management and performance of specifying rep agencies within the region. Establish and track sales metrics to drive accountability and ensure rep success. Develop and execute regional business development strategies that drive volume and margin growth. Cultivate a network of spec rep firms to support business expansion. Collaborate with our Air & Water field sales team to evaluate the capabilities of current and prospective distributor partners. Build strong relationships with HVAC distributors, contractors, architects, and design professionals to educate them on our products and services. Translate strategic relationships into tangible business results. Effectively present and communicate the value of Haier ductless and commercial applied solutions. Support the design and application of Haier products for commercial use. Lead product introductions and deliver engaging, informative training sessions. Ensure awareness of relevant federal, state, and local code compliance and ASHRAE guidelines. Partner with the Senior Commercial Director to develop regional go-to-market strategies and dealer plans. Analyze regional P&L performance to uncover opportunities to improve profitability. Work closely with operations teams to enhance customer satisfaction and business efficiency. Maintain a healthy pipeline of quotes and ensure follow-through with rep agencies. Travel throughout the Southern California region and occasionally nationwide to support customer and company needs (30–40% travel). What You'll Bring to Our Team Minimum Qualifications: 7+ years of experience in sales, application support, or a related business role Strong understanding of the commercial HVAC market, with direct experience in VRF systems and applications Background working with or for VRF manufacturers, rep firms, or HVAC distributors Excellent written, verbal, and presentation skills; comfortable leading training sessions Self-starter with a collaborative mindset and strong customer focus Resilient, motivated, and goal-driven Ability to travel 30–40% of the time Preferred Qualifications: Bachelor’s degree in mechanical or civil engineering Prior experience in sales management and business development Ability to motivate and develop partner sales teams without direct reporting lines Analytical mindset and attention to detail Strong organizational skills with the ability to balance competing priorities Experience working with spec reps or manufacturer rep firms Deep technical knowledge of VRF and commercial HVAC systems Additional Information: This role is remote and based in Southern California, U.S. This role includes 30-40% travel. Candidates must reside in or be willing to relocate to a major city in the region; no relocation assistance is provided. Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com GE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career. Recruitment Fraud Notice