Gap

Engaging with customers, promoting loyalty programs, and maintaining store organization. | Effective communication, customer focus, ability to work in a fast-paced environment, and physical ability to lift up to 30 lbs. | About the Role As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. . What You'll Do • Consistently treat all customers and employees with respect and contribute to a positive work environment. • Promote loyalty by educating customers about our loyalty programs. • Seek out and engage with customers to drive sales and service using suggestive selling. • Enhance customer experience using all omnichannel offerings. • Be accountable to personal goals which contribute to overall store goals and results. • Support sales floor, fitting room, cash wrap, back of house, as required. • Maintain a neat, clean and organized work center. • Handle all customer interactions and potential issueseturns courteously and professionally. • Execute operational processes effectively and efficiently. Who You Are • A good communicator with the ability to effectively interact with customers and your team to meet goals. • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. • Passionate about retail and thrive in a fastpaced environment. • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. • Able to utilize retail technology. • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Engaging with customers, providing excellent service, and supporting store operations. | Basic customer service skills, ability to work in a fast-paced environment, and physical ability to handle store duties. | About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us. About the Role As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. . What You'll Do • Consistently treat all customers and employees with respect and contribute to a positive work environment. • Promote loyalty by educating customers about our loyalty programs. • Seek out and engage with customers to drive sales and service using suggestive selling. • Enhance customer experience using all omnichannel offerings. • Be accountable to personal goals which contribute to overall store goals and results. • Support sales floor, fitting room, cash wrap, back of house, as required. • Maintain a neat, clean and organized work center. • Handle all customer interactions and potential issueseturns courteously and professionally. • Execute operational processes effectively and efficiently. Who You Are • A good communicator with the ability to effectively interact with customers and your team to meet goals. • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. • Passionate about retail and thrive in a fastpaced environment. • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. • Able to utilize retail technology. • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $16.35 - $17.50 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Drive store sales growth, manage customer and product operations, recruit and develop team members, implement store strategies, and ensure compliance with standards. | 1-3 years retail management experience, high school diploma or equivalent, strong communication skills, ability to work flexible hours, and physical ability to manage store tasks. | About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do • Support strategies and processes to drive store sales and deliver results through a customer centric mindset. • Recruit, hire and develop highly productive Brand Associate and Expert teams. • Own assigned area of responsibility. • Implement action plans to maximize efficiencies and productivity. • Perform Service Leader duties. • Ensure consistent execution of standard operating procedures. • Represent the brand and understand the competition and retail landscape. • Promote community involvement. • Leverage omni-channel to deliver a frictionless customer experience. • Ensure all compliance standards are met. Who You Are • A current or former retail employee with 1-3 years of retail management experience. • A high school graduate or equivalent. • A good communicator with the ability to effectively interact with customers and your team to meet goals. • Passionate about retail and thrive in a fastpaced environment. • Driven by metrics to deliver results to meet business goals. • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. • Ability to travel as required.