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Manage the studio’s executive operating rhythm, facilitate cross-departmental integration, lead strategic initiatives, and monitor organizational health. | Over 8 years in high-output environments with proven influence on senior leadership, deep understanding of gaming or tech industries, and project management skills. | About The Team Fanatics TCG is a new trading card game business, the newest member of the Fanatics Collectibles family. We are here to build the best TCG studio and games in the world. If you have passion, skill, and a deep-seated belief that trading card games represent the pinnacle of gaming, we want to hear from you. We are building a fast-paced, high-talent environment where we move quickly to redefine the hobby. Job Purpose As the Director, Studio Operations for the TCG Studio, you will serve as a partner and "force multiplier" for the Head of Studio. This is a high-leverage leadership role designed for an elite operator who can navigate the intersection of creative game development, business operations, and executive decision-making. You will be responsible for ensuring the studio runs at peak efficiency, driving the high-level operating rhythm of the leadership team, and spearheading mission-critical initiatives that require a sophisticated understanding of both product and business. You aren't just an administrator; you are a strategic architect who helps translate the studio’s vision into a scalable reality. Responsibilities • Strategic Operating Model: • Design and own the studio’s executive operating rhythm—managing leadership forums, strategic offsites, and studio-wide milestones to ensure constant alignment on North Star goals. • Executive Leverage: • Act as a proxy and advisor to the Head of Studio, managing high-stakes initiatives and ensuring leadership bandwidth is focused on the most transformative opportunities. • Studio Orchestration: • Facilitate seamless integration between Game Design, Production, Product, and Brand to unblock dependencies and accelerate the development lifecycle. • Critical Initiatives: • Lead "zero-to-one" projects, ranging from exploring new intellectual property opportunities to optimizing complex internal studio workflows and resource allocation. • High-Stakes Communication: • Synthesize complex studio data into clear, compelling narratives for executive presentations, board materials, and internal studio updates. • Organizational Health: • Proactively monitor the "pulse" of the studio, identifying risks to culture or productivity and developing targeted solutions to keep a world-class team operating at its best. Qualifications & Experience • Experience: • 8+ years of professional experience in high-output environments such as management consulting, business operations, or lead roles within the gaming/tech industry. • Leadership Impact: • Proven track record of influencing senior leadership and driving cross-functional outcomes without needing formal "line management" authority. • Industry Fluency: • A genuine passion for and deep understanding of the TCG industry, tabletop gaming, or competitive CCG ecosystems is highly preferred. • Project Mastery: • Demonstrated ability to own and execute complex, multi-disciplinary projects from initial concept through to studio-wide implementation. Skills & Abilities • Strategic Operator: • A rare blend of high-level strategic thinking and the tactical discipline to manage granular details. • Synthesis & Communication: • Ability to translate abstract creative goals into actionable business plans and vice-versa. • Navigational Intelligence: • High EQ with the ability to navigate complex organizational dynamics and build trust with diverse creative and technical stakeholders. • Dynamic Execution: • Thrives in a high-growth, ambiguous environment where the ability to pivot and solve "new" problems daily is a requirement. LOCATION & COMPENSATION • Achieving our goals requires strong collaboration and partnership between our teams and internal stakeholders. To best support this, the person who accepts this role is expected to be onsite in-office five days per week. The salary range for this position is $173,000- $216,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Manage external partnerships, facilitate negotiations, and represent the studio at industry events. | Requires 5+ years in business development, account management, or licensing, with a working knowledge of the trading card game or collectibles market. | About The Team Fanatics TCG is a new trading card game business, the newest member of the Fanatics Collectibles family. We are here to build the best TCG studio and games in the world. To achieve this, we don’t just build great games; we build great partnerships. We are looking for a relationship-driven professional to help us cultivate the ecosystem of partners, licensors, and collaborators that will power the next generation of TCGs. Job Purpose As a Manager, Emerging Business, you are the primary point of contact and relationship steward for our external partners. While leadership sets the high-level strategy, you are the one "in the room" making the connections work day-to-day. You will manage the lifecycle of our partnerships—from initial outreach and exploratory conversations to the ongoing maintenance of complex licensing and business relationships. This role requires a blend of business development savvy, project management discipline, and a high degree of empathy for both our creative goals and our partners' needs. Responsibilities • Relationship Management: • Act as the day-to-day lead for external partners, ensuring they feel supported, informed, and aligned with our studio’s roadmap. • Pipeline Cultivation: • Identify and research emerging trends, potential IP partners, and new business channels that align with the Fanatics TCG vision. • Operational Liaison: • Work closely with the Legal, Licensing, and Product teams to ensure contract terms are met and that partner feedback is integrated into the studio workflow. • Negotiation Support: • Lead mid-level negotiations and support executive leadership in complex deal-making by preparing data, decks, and relationship histories. • Onboarding & Integration: • Facilitate the transition from "signed deal" to "active partner," ensuring external stakeholders understand our creative process and delivery timelines. • Market Presence: • Represent Fanatics TCG at industry events, conventions, and partner meetings, serving as a knowledgeable and professional face of the studio. Qualifications & Experience • Experience: • 5+ years of experience in business development, account management, or licensing—ideally within the gaming, sports, or entertainment sectors. • Partnership Track Record: • Proven experience managing external stakeholders and navigating the "give and take" of complex business relationships. • TCG/Hobby Fluency: • A working knowledge of the trading card game landscape or collectibles market is a significant plus. • Collaborative Style: • Experience working within a multi-disciplinary studio environment where you must balance business needs with creative constraints. Skills & Abilities • Master Communicator: • You excel at "the conversation." You can read a room, build rapport quickly, and manage difficult discussions with grace. • Organizational Tenacity: • You are the person who follows up, closes the loop, and ensures nothing falls through the cracks of a partnership. • Analytical Thinking: • Ability to evaluate potential business opportunities through the lens of both brand fit and financial viability. • Ambassador Mindset: • A professional demeanor that reflects the high standards of the Fanatics brand while remaining approachable to the TCG community and partners. LOCATION & COMPENSATION • Achieving our goals requires strong collaboration and partnership between our teams and internal stakeholders. To best support this, the person who accepts this role is expected to be onsite in-office five days per week. The salary range for this position is $123,000- $154,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Manage and develop a portfolio of VIP customers, delivering personalized experiences and ensuring customer satisfaction. | Extensive experience in luxury hospitality, high-end customer service, or related fields, with strong emotional intelligence, communication skills, and a passion for sports and culture. | Overview Fanatics Betting & Gaming is seeking a VIP Account Manager to cultivate and grow our most valuable customer relationships. You will be the face of Fanatics Betting & Gaming to our VIP players on a team of customer and hospitality-obsessed hosts. Personalized service and hospitality are in the DNA of this role. You will own a portfolio of business and ensuring offers, promotions, and experiences drive successful outcomes for the customer and Fanatics. Responsibilities • Own and develop a portfolio of VIP customers, serving as their primary point of contact • Obsess over the details, delivering personalized, luxury hospitality experiences in every interaction with customers • Drive engagement with Fanatics ONE loyalty program, developing a deep understanding of the value proposition unique to each customer’s needs and preferences • Collaborate across departments (Trading, Marketing, Events, and Responsible Gaming) to align on strategy, ensure player satisfaction, and meet business objectives • Anticipate and address customer objections with confidence and integrity, educating VIPs on Fanatics’ product strengths, security, and long-term value versus competitors • Cultivate referral opportunities by delivering memorable experiences that inspire advocacy and word-of-mouth growth • Meet and exceed service, retention, and engagement targets, balancing hospitality excellence with commercial outcomes • Represent the voice of the VIP player, providing feedback and insights that shape product, marketing, and experience innovation • Collaborate with Marketing & Events team to host best-in-class hospitality events (e.g., Super Bowl, Fanatics Fest) and activations in-person with your customers across the country • Ensure responsible gaming policies and measures are upheld at all times Qualifications • 4+ years of experience in luxury hospitality, high-end customer service, gaming, entertainment, private wealth management or sports relationship management • High EQ, charisma, integrity, and grit with the instinct to read a room and make everyone feel like a priority • Strong communication skills, both in person and in writing, with strong emotional intelligence and polish under pressure • Deep interest in sports, events, and culture, and the ability to translate that passion into authentic customer engagement • Distinctive professionalism, preparation, and relationship-building • Understanding of competitor offerings and the ability to articulate Fanatics’ differentiators in a credible, consultative way • Entrepreneurial mindset, thrives in fast-paced, highly-competitive environments where priorities evolve quickly and initiative is expected • Strong organizational and planning skills, with ability to stay on top of and prioritize many tasks simultaneously • Familiarity with Salesforce or a comparable CRM tool, Tableau or a comparable data visualization tool, and Slack is a plus • Ability to work flexible hours, including evenings and weekends, and travel up to 25% for events and activations • Knowledge of the sportsbook or online gaming industry is a plus, but a commitment to hospitality excellence is essential • Legal residence in a state where online sports betting is legalized or willingness to relocate Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $80,000 to $100,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

Lead and execute quality strategy and programs across hardware, software, and AI systems for gaming products, managing teams and external vendors to ensure high-quality player experiences. | 10+ years leading quality initiatives in software development and operations, 5+ years managing global teams, proficiency in software delivery lifecycles, strong communication and analytical skills, and preferably gaming industry experience. | Join the Technology Group developing modern tech for gaming platforms, Game Development Kits, Tools, and Analytics Engine used globally in Casinos. As Director of Quality Program Management, you'll be the architect and champion of quality across the entire product lifecycle as part of the Global Quality Land-Based organization. Collaborate with engineering, product, build, and operations teams to ensure excellence is standard. You will develop and implement a strategy to build effective and efficient processes for testing to deliver the highest quality player experiences for our electronic gaming machines. Your objective is to establish and supervise scalable, data-driven quality initiatives that align with the company vision, encourage multi-functional collaboration, and enable innovation without compromise. What You'll Do • Be responsible for the Quality Strategy: Define and lead quality program vision, translating product goals into actionable quality roadmaps and important metrics. • Drive multi-functional Planning: Partner with engineering, design, product, and operations to ensure quality is embedded in development processes from day one. • Lead Program Execution: Oversee program achievements, deliverables, and success metrics across hardware, software, and AI systems. • External Vendor Management: Own and supervise relationships with 3rd-party external test partners, managing to quality and budget targets for each game and the portfolio. • Optimize Risk & Readiness: Build proactive risk management processes and quality gates that support scalable product launches with minimal surprises. • Establish Governance & Metrics: Create and maintain dashboards that provide executive-level transparency into product health, issue trends, and quality impact. • Elevate Teamwork: Facilitate communication and alignment across teams, leading stakeholder expectations and surfacing quality risks early. • Mentor & Grow Teams: Develop and direct a team of quality program managers, setting a culture of accountability, curiosity, and continuous improvement. What We're Looking For • Computer Science, Engineering, or equivalent degree. • Minimum 10+ years of experience in leading quality fields, and initiatives in software development, testing, and operations environments. • Minimum 5+ years of management experience, preferably with globally distributed teams. • Proficiency in coordinating large, intricate, multi-release projects/programs. • Prior experience in the gaming industry will be a plus. • Experience building and leading quality and test processes. • Excellent communication, presentation, and influencing skills. • Strong analytical and creative problem-solving skills. • Must have excellent verbal and written communication skills to effectively interact with global stakeholders. • Expert in multiple software delivery lifecycle processes i.e., Agile-Scrum, Agile-Kanban, Waterfall, Lean Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V • World Leader in Gaming Entertainment • Robust benefits package • Global career opportunities Our Values • All about the Player • Talent Unleashed • Collective Brilliance • Good Business Good Citizen Travel Expectations Up to 25% Pay Range $168,000 - $312,000 per year Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/. Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.