Gainwell Technologies

Lead AI security strategy and governance ensuring secure, compliant AI/ML systems across the enterprise. | 10+ years cybersecurity experience with 3-5 years leading AI/ML security programs and strong knowledge of AI risk management and secure development. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary The Senior Leader for Securing AI is responsible for defining and executing the organization’s strategy to protect, monitor, and govern artificial intelligence (AI) systems across the enterprise. This role ensures that AI and machine learning technologies are developed, deployed, and operated securely, ethically, and in compliance with applicable regulations. The leader oversees risk management for AI models, data pipelines, and AI-powered business applications, ensuring resilience against adversarial attacks, model manipulation, and data leakage. Your role in our mission • Develop and implement a comprehensive AI security and governance strategy aligned with enterprise objectives and regulatory expectations. • Partner with AI, IT, and Risk leaders to embed security-by-design across the AI lifecycle — from data collection to model deployment. • Establish AI threat modeling and risk management frameworks covering confidentiality, integrity, availability, and fairness of AI systems. • Oversee implementation of technical controls to safeguard AI/ML systems from adversarial attacks, data poisoning, model inversion, and prompt injection. • Define standards for secure model development, training, and deployment across cloud and edge environments. • Implement continuous monitoring for model drift, bias, and anomalous outputs. • Lead development of AI security policies, model documentation, and audit processes. • Ensure compliance with emerging AI regulations and frameworks (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001, U.S. AI Executive Orders). • Partner with legal, compliance, and data privacy teams to address ethical AI, explainability, and accountability requirements. • Work closely with data science, engineering, and DevSecOps teams to integrate secure development pipelines (MLOps/LLMOps). • Collaborate with enterprise architecture and identity teams to enable trusted AI infrastructure and secure data access. • Represent AI security strategy in executive briefings, board updates, and regulatory engagements. Participate in the AI Governance Committee. • Stay ahead of evolving AI and cybersecurity threat landscapes, including deepfakes, generative AI misuse, and model exfiltration. • Lead red teaming and penetration testing of AI systems to evaluate resilience. • Champion responsible AI initiatives, fostering a “secure and trusted AI” culture across the organization. What we're looking for • Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Artificial Intelligence, or related fie. • 10+ years in cybersecurity, including 3–5 years leading AI/ML or emerging technology security programs. • Proven experience designing and implementing secure AI architectures and governance frameworks. • Deep understanding of AI/ML systems, LLMs, data pipelines, and cloud-based AI services. • Familiarity with adversarial ML, data privacy, model security, and AI red teaming. • Knowledge of AI risk management standards (e.g., NIST AI RMF, ISO/IEC 27090x/42001). • Strong background in cyber defense, threat intelligence, and secure software development (DevSecOps/MLOps). What you should expect in this role • Fully remote position. • Opportunity to travel through your work up to 20% of the time. The deadline to submit applications for this posting is July 31, 2026. The pay range for this position is $150,200.00 - $214,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Lead AI security strategy and governance ensuring secure, compliant AI system deployment. | 10+ years cybersecurity experience with 3-5 years leading AI/ML security programs and strong knowledge of AI risk management and cyber defense. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary The Senior Leader for Securing AI is responsible for defining and executing the organization’s strategy to protect, monitor, and govern artificial intelligence (AI) systems across the enterprise. This role ensures that AI and machine learning technologies are developed, deployed, and operated securely, ethically, and in compliance with applicable regulations. The leader oversees risk management for AI models, data pipelines, and AI-powered business applications, ensuring resilience against adversarial attacks, model manipulation, and data leakage. Your role in our mission • Develop and implement a comprehensive AI security and governance strategy aligned with enterprise objectives and regulatory expectations. • Partner with AI, IT, and Risk leaders to embed security-by-design across the AI lifecycle — from data collection to model deployment. • Establish AI threat modeling and risk management frameworks covering confidentiality, integrity, availability, and fairness of AI systems. • Oversee implementation of technical controls to safeguard AI/ML systems from adversarial attacks, data poisoning, model inversion, and prompt injection. • Define standards for secure model development, training, and deployment across cloud and edge environments. • Implement continuous monitoring for model drift, bias, and anomalous outputs. • Lead development of AI security policies, model documentation, and audit processes. • Ensure compliance with emerging AI regulations and frameworks (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001, U.S. AI Executive Orders). • Partner with legal, compliance, and data privacy teams to address ethical AI, explainability, and accountability requirements. • Work closely with data science, engineering, and DevSecOps teams to integrate secure development pipelines (MLOps/LLMOps). • Collaborate with enterprise architecture and identity teams to enable trusted AI infrastructure and secure data access. • Represent AI security strategy in executive briefings, board updates, and regulatory engagements. Participate in the AI Governance Committee. • Stay ahead of evolving AI and cybersecurity threat landscapes, including deepfakes, generative AI misuse, and model exfiltration. • Lead red teaming and penetration testing of AI systems to evaluate resilience. • Champion responsible AI initiatives, fostering a “secure and trusted AI” culture across the organization. What we're looking for • Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Artificial Intelligence, or related fie. • 10+ years in cybersecurity, including 3–5 years leading AI/ML or emerging technology security programs. • Proven experience designing and implementing secure AI architectures and governance frameworks. • Deep understanding of AI/ML systems, LLMs, data pipelines, and cloud-based AI services. • Familiarity with adversarial ML, data privacy, model security, and AI red teaming. • Knowledge of AI risk management standards (e.g., NIST AI RMF, ISO/IEC 27090x/42001). • Strong background in cyber defense, threat intelligence, and secure software development (DevSecOps/MLOps). What you should expect in this role • Fully remote position. • Opportunity to travel through your work up to 20% of the time. The deadline to submit applications for this posting is July 31, 2026. The pay range for this position is $150,200.00 - $214,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Design, develop, maintain, and optimize database systems to support healthcare operations. | 8+ years experience in database engineering with expertise in SQL Server, PostgreSQL, AWS, and scripting for automation. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As an Experienced Database Administrator at Gainwell, you will leverage your expertise to design, develop, and maintain database systems that support critical healthcare operations. You will collaborate with technical and business teams to deliver scalable, secure, and high-performing database solutions. This role plays a key part in enabling data-driven decision-making and supporting clients in improving outcomes for the populations they serve. Your role in our mission • Lead client and project engagements to assess requirements and define database design strategies • Analyze user needs and develop technical specifications ensuring performance, security, and data integrity • Design, develop, implement, and maintain database solutions, including automation of data processes and reporting capabilities • Monitor and optimize database performance, manage production support activities (e.g., backup/recovery, archiving), and implement standards • Drive continuous improvement by maintaining documentation, evaluating emerging technologies, and providing guidance to junior team members What We're Looking For • 8+ years of experience in database engineering, design, and development across enterprise environments • Strong expertise in SQL Server (including AOAG), PostgreSQL (including Aurora), and AWS services (RDS, EC2) • Experience with database design methodologies and development in multi-tenant environments • Proficiency in scripting and automation using tools such as PowerShell, Bash, Python, or similar • Strong performance tuning, monitoring, and troubleshooting skills using tools such as SolarWinds DPA, SQL Query Store, pgAdmin, Prometheus, Grafana, or AWS CloudWatch, along with strong analytical and communication skills What You Should Expect In This Role • Remote-based opportunity within the United States • Opportunities to travel through your work (0-10%) • Video cameras must be used during all interviews, as well as during the initial week of orientation • The deadline to submit applications for this posting is 7/30/2026 The pay range for this position is $88,000 - $127,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Lead product demonstrations, provide strategic guidance, and collect client feedback to inform product development in healthcare IT. | 5+ years client-facing experience in healthcare or technology with strong technical proficiency and strategic problem solving skills. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary Gainwell is seeking a Provider Solutions Customer Success Lead who will be a key strategy partner translating product knowledge and expertise into client-facing content. You will provide product expertise to internal partners and Medicaid State Agencies with the ability to convey complex information to internal and external stakeholders - in order to position Gainwell as strongly as possible in the market. You will be crucial in providing strategic guidance throughout the sales process, driving sales by bridging the gap between Gainwell’s solution and State Medicaid needs via knowledge sharing. You will collect voice of client from client service team, market analyses, user groups and sales process to inform product development. A successful candidate will be highly organized, strategic, creative, and have exceptional problem solving, analytical, communication and interpersonal skills Your role in our mission • Lead product demonstrations and provide support and thought partnership for opportunity meetings in partnership with the sales and product teams. • Partner closely with the sales and product teams to offer strategic guidance in understanding state objectives and challenges to provide expertise through sales presentations and RFPs • Lead Product RFP requirements review and content writing for RFPs as well as support oversight of RFP content in entirety • Be product team point of contact with Marketing leading collateral and other marketing initiative development. • Convey customer requirements to implementation, engineering, account management, and product management/development to secure a seamless customer experience • Collect voice of client from client service team, market analyses, user groups and sales process to inform product development • Lead monthly user groups with key state stakeholders and internal leadership to drive achievement of Gainwell goals • Partner with internal market leaders to thoroughly understand and socialize competitive landscape and market position of solution portfolio, along with federal (CMS) and state mandates • Bring forward learnings for growth opportunities to develop new enhancements and solutions for Gainwell Provider Services systems What We're Looking For • Demonstrations, RFP responses & Presentations – Ability to showcase product capabilities to stakeholders with the value and benefit story. • Client-Facing Expertise: 5+ years of experience in client-facing roles, preferably in healthcare or technology, with a strong track record of technical proficiency, change management, and team impact. • Strategic Problem Solving: Ability to analyze feedback, identify areas for improvement, and provide ongoing strategic guidance from both process and product perspectives. • Cross-Functional Collaboration: Skilled in partnering with sales, marketing, client success, data, and product teams to deliver impactful results and complete projects effectively to ensure successful solution adoption. • Industry Knowledge: Experience with Medicaid Provider Enrollment, Healthcare IT systems, and aligning client needs with product enhancements. • Deadline Management: Adept at handling multiple client opportunities, managing deadlines, and prioritizing work in dynamic, fast-paced environments. What You Should Expect In This Role • This position is fully remote from Contiguous US locations only. • Opportunities to travel up to 25% • Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. The deadline to submit applications for this posting is September 30, 2026 The pay range for this position is $81,100.00 - $115,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Lead design, implementation, and management of data security monitoring and incident response solutions. | Requires experience with database administration, DAM tools, cloud databases, networking, and federal security regulations. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As an Advisor Information Security Engineer at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. Gainwell is seeking an experienced Data Security engineer who can provide technical expertise and manage the delivery of our Data Security services. Your role in our mission • Design, implement, and administer Database Activity Monitoring (DAM) infrastructure. • Support Database Activity Monitoring software (e.g., agent) deployments, troubleshooting, and lifecycle management. • Provides incident support, including on-call, to investigations and/or Database Activity Monitoring related outages. • Performs Database Activity Monitoring software patching, upgrades, and vulnerability remediation. • Creates, tests, and tunes policy rules to align with industry and internal monitoring criteria including NIST, HIPAA, CCPA, etc. • Performs thorough product evaluations, recommends, and implements products/services for new or replacement data security technologies. • Develops, maintains, and reviews operating procedures, solution topology diagrams, and reporting metrics. • Performs regular service reporting including completed actions, upcoming activities, and recommendations to stakeholders, • Influences and contributes to the data security program development and roadmap planning. • Provides support and guidance to other security resources including business partners and suppliers. • Trains and educates staff to use software solutions safely and efficiently. What We're Looking For • Two or more years of experience in database administration supporting relational database technologies such as Oracle, MS SQL, MySQL, PostgreSQL, IBM DB2, etc. • Experience with cloud hosted database Platform as a Service (PaaS) or Database as a Service (DBaaS) from AWS and/or Azure • Three or more years of experience administering, managing, and tuning, IBM Guardium, Imperva, or equivalent solutions • Experience working with networking concepts such as TCP/IP, firewalls, ACLs, and encryption • Experience working with server operating systems such as Windows, Linux, etc. • Experience working with federal regulations related to information security (FISMA, HIPAA, CPRA, etc.) • Experience working with NIST Special Publications or other industry frameworks • Possesses relevant vendor and industry security and technical certifications (CISSP, CCSP, etc.) is a plus • Strong documentation, communication, and workflow design skills • Experience with Microsoft Purview or other Data Protection products is a plus What You Should Expect In This Role • Fully Remote Opportunity with the option to work anywhere within the continental United States. • Opportunities to travel through your work (0-10%). The deadline to submit applications for this posting is June 29, 2026. The pay range for this position is $95,100.00 - $135,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Provide technical leadership and design data platform architecture to support analytic data products and align with business and technology goals. | Requires 8+ years in big data and enterprise data architecture, proficiency in Python/Java/Scala, cloud experience (AWS/Databricks), and strong SQL skills. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a(n) Advisor Solutions Architect at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. At Gainwell, it’s easy to see the positive impact of what we do. The passion you bring to your career ultimately benefits the lives improved by services we provide to our clients. We encourage you to challenge yourself, learn and grow in a company that thrives on innovation. We go beyond entering new arenas to shaping markets with transformational experiences that redefine our business. The difference is clear. Your role in our mission • Provide thought leadership and technical direction to the data engineering team in building analytic data products • Understand and translate business requirements to data strategies that align with overall technology vision • Design, develop and enforce standards for the data storage, processing and governance across all environments • Work closely with enterprise and application architects to align the data engineering team to the overall company SDLC standards, practices, and data access patterns • Develop, document and maintain overall view of data platform architecture, data acquisition, data quality, and data retention • Provide formal and informal training for data engineers, platform engineers and ETL developers • Maintain knowledge of emerging technologies and architectures • Document and publish technical principles and standards, and mentor the data engineering team to incorporate them into their daily practices • Champion and present the technical vision to the executive team and business stakeholders What We're Looking For • 8+ years of overall experience in big data, database and enterprise data architecture, delivery and programming proficiency in a subset of Python, Java, and Scala • 5+ years of experience architecting, developing, releasing, and maintaining enterprise data lake platforms, building solutions on distributed processing frameworks such as Spark, Hadoop • 3+ years of experience implementing cloud-based systems. AWS and/or Databricks preferred • Strong SQL skills to create/maintain DB objects, query/load required data using data governance (e.g. business glossary, data dictionary, data catalog, data quality, master data management, etc.) and visualization tools to bring data literacy to the organization. • Broad knowledge of data technologies, tools, and disciplines including data modeling, dimensional models, third-normal-form structures, ETL/ELT, change data capture and slowly changing dimensions What You Should Expect In This Role • Fast-paced, challenging and rewarding work environment. • Remote work opportunity within US. • Video cameras must be used during all interviews, as well as during the initial week of orientation. • This posting is intended for pipelining. We will accept applications on an ongoing basis The pay range for this position is $95,100.00 - $135,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Develop and maintain UI and backend components for healthcare administration products using .NET C# and AWS. | 6+ years experience with ASP.NET C#, AWS, SQL Server, web APIs, and third-party integrations, preferably with healthcare systems. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a ​Sr. UI Developer (.NET C#/AWS) at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your programming and analytical skills to drive the development of healthcare administration products used, and relied upon, by millions of patients. Most importantly, you’ll have the chance to grow and develop as a professional through our exceptional developmental opportunities. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas. • Performs change order coding and research • Codes, tests, debugs, implements, and documents programs. • Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user. • Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs. • Research and analysis of existing systems and program requirements, under periodic supervision. • Designs programs for projects or enhancements to existing programs. • Writes specifications for programs of low to moderate complexity. • Assists in resolving production support problems. • Develop and suggest alternative approaches to resolving problems. • Develop test plans to verify logic of new or modified programs. Identifies issues as appropriate. • Creates appropriate documentation in work assignments such as program code, and technical documentation. • Conducts quality assurance activities such as peer reviews. What we're looking for 6+ years of applications, web and user interface (UI) development and programming experience with ASP.NET C# to include: • AWS • Microsoft SQL Server, with ability to troubleshoot data issues and write/execute data transformation scripts • Working with third-party software integration through various interface engines • Web application hosting in Microsoft IIS, web APIs, and troubleshooting API-based applications • Developing and/or supporting web applications • Previous batch UNIX/LINUX/C experience is desired • Healthcare and/or Medicaid systems experience is desired What you should expect in this role • Fully remote opportunity with the option to work anywhere within the United States • Opportunities to travel through your work (0-10%) • Willingness to work a flexible schedule to accommodate business needs and travel as required • Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is June 13, 2026 The pay range for this position is $75,00 - $95,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Lead design and governance of enterprise ServiceNow platform architecture with focus on integrations and CMDB alignment. | Requires 5+ years ITSM support, 3+ years ServiceNow development and integrations, plus web technologies experience. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary The Advisor Information Systems Architect – ServiceNow is a senior-level technical leader responsible for designing, implementing, and governing enterprise-wide ServiceNow solutions. This role owns the architectural integrity of the platform, with a strong focus on integrations, CMDB alignment, and platform scalability. The Advisor collaborates closely with the Platform Architect, CMDB Admin, and cross-functional teams to ensure that ServiceNow capabilities align with business goals and ITSM best practices. Your role in our mission • Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs • Define and enforce platform governance, including release management and security protocols • Provide architectural solutions for integrating third-party tools into the corporate ServiceNow instance • Design, document, and maintain the information architecture for the ServiceNow platform, ensuring it aligns with enterprise architecture and data governance standards. • Lead the modeling and structuring of data within ServiceNow applications (e.g., ITSM, ITOM, CMDB, SAM, HAM, SecOps, VR, GRC, CSM). • Partner with platform engineers, product owners, developers, and process owners to define data flows, integrations, and taxonomies. • Evaluate and enforce naming conventions, data standards, and reference models across the ServiceNow environment. • Guide the optimization of CMDB health, data integrity, and relationship modeling (CI class structures) Architect & Platform Strategy • Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs. • Define and enforce platform governance, including release management and security protocols. • Provide architectural solutions for integrating third-party tools into the corporate ServiceNow instance. Integration & Development • Own all integrations between ServiceNow and external systems using REST/SOAP APIs, LDAP, and other protocols. • Design and implement automated processes for populating the CMDB and managing service relationships. • Collaborate with the CMDB Admin to ensure accurate dependency mapping of upstream and downstream services. Collaboration & Stakeholder Engagement • Partner with project managers, business analysts, and IT support teams to gather requirements and deliver scalable solutions. • Ensure that all integration and development efforts align with the Gainwell ServiceNow Platform team’s delivery expectations. • Facilitate design authority meetings and provide consultative guidance to development teams. Reporting & Continous Improvement • Develop and deliver SLA/KPI reports related to services and platform performance. • Monitor how IT support teams leverage CMDB data and provide training as needed. • Drive continual improvement of ITSM processes and platform capabilities. What We're Looking For • Bachelor’s Degree in Computer Science, Information Systems, Business Management, or a related discipline. • 5+ years supporting ITSM processes. • 3+ years of hands-on experience with ServiceNow platform development and discovery tools. • 3+ years designing and implementing integrations with third-party tools. • 3+ years working with web technologies including JavaScript, HTML, XML, AJAX, CSS, HTTP, REST/SOAP. Certifications (Preferred) • ServiceNow Certified System Administrator (CSA) • Certified Implementation Specialist (CIS) • Certified Application Developer (CAD) • ITIL, COBIT, Six Sigma, PMP What You Should Expect In This Role • Fully Remote Opportunity – Work from anywhere in the U.S. • Minimal Travel Required – Occasional travel opportunities (0-10%). • Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is September 1, 2026. The pay range for this position is $95,100.00 - $135,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Build and maintain UI components, data pipelines, and AWS integrations for healthcare contact center platform. | 5+ years development experience, strong React and AWS skills, SQL knowledge, and mentoring capability. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Senior Full-Stack Developer (React, SQL, Amazon Connect, AWS) at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your programming and analytical skills to drive the development of healthcare administration products used, and relied upon, by millions of patients. Most importantly, you’ll have the chance to grow and develop as a professional through our exceptional developmental opportunities. You will serve as a senior engineer responsible for building UI components, data pipelines, and AWS‑based integration layers that extend and enhance our Amazon Connect contact center platform. This includes working with CTR data, agent event streams, and custom React‑based agent experiences. Your role in our mission • Build advanced UI features using React, including custom CCP extensions and embedded agent tools. • Design and optimize SQL data models supporting reporting, analytics, and operational workflows. • Develop integrations using AWS Lambda, API Gateway, Step Functions, EventBridge, and Kinesis. • Implement data ingestion and transformation patterns for CTRs and agent events. • Build secure, scalable APIs and microservices aligned with AWS Well‑Architected principles. • Participate in architectural design sessions for contact center modernization. • Mentor developers and enforce engineering standards. • Troubleshoot complex issues across UI, API, AWS services, and data layer • Support production troubleshooting across the full AWS stack. What We're Looking For • 5+ years of professional software development experience. • Strong React experience (hooks, state management, component architecture). • Hands‑on experience with Amazon Connect (CTR data, contact flows, CCP customization). • Strong SQL and relational database fundamentals. • Experience with event‑driven architectures and streaming data (Kinesis, EventBridge). • Familiarity with IAM, VPC, CloudFormation/SAM, and AWS security best practices. • Experience with CI/CD pipelines and Git‑based workflows. • Preferred AWS Certifications: Developer Associate, Solutions Architect Associate/Professional. What You Should Expect In This Role • Remote Opportunity within the United States • Video cameras must be used during all interviews, as well as during the initial week of orientation. • This posting is intended for pipelining. We will accept applications on an ongoing basis The pay range for this position is $72,800.00 - $104,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Lead Medicaid-related healthcare IT projects ensuring compliance with data standards and manage data governance. | 10+ years system design and project management experience, 3+ years Medicaid experience, PMP certification preferred. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary We are seeking a highly skilled Information and Standards Senior Project Manager (ISSPM) to lead Medicaid-related initiatives while serving as the Information and Standards Manager (ISM) for a key contract. This hybrid role blends traditional project management with oversight of data governance and compliance with MITA, MECT, and agency standards. The ideal candidate will have a strong background in healthcare IT project delivery and a deep understanding of Medicaid systems and data standards. Your role in our mission • Serve as the Information and Standards Manager (ISM), defining and enforcing data/information standards across all vendor-responsible areas. • Lead and manage medium to large-scale healthcare IT projects, ensuring timely delivery and quality outcomes. • Act as the primary point of contact for internal and external stakeholders on data governance, standards compliance, and interface documentation. • Ensure adherence to MITA, MECT, and agency-defined standards; provide metrics reports as requested. • Support project planning, resource allocation, risk mitigation, and stakeholder communication. • Contribute to broader project management efforts when ISM-specific tasks are not active. What We're Looking For • 10+ years of experience in system design, development, and maintenance with increasing responsibility. • 6+ years of experience managing complex projects through the full lifecycle. • 3+ years of Medicaid or Medicare experience. • Strong understanding of data governance and healthcare IT compliance frameworks (MITA, MECT). • PMP certification or equivalent preferred. • Excellent communication and stakeholder engagement skills. What You Should Expect In This Role • Remote position (US only) • Opportunities to travel through your work (0-10%) • Video cameras must be used during all interviews, as well as during the initial week of orientation • The deadline to submit applications for this posting is 6/30/2026 The pay range for this position is $86,000 - $124,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Provide technical analysis, SQL development, data validation, and system troubleshooting for Medicaid systems. | Requires 10+ years as a Technical/Data/Healthcare Systems Analyst with advanced SQL and Medicaid system experience. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As an Advisor Technical Analyst - MMIS / Medicaid Pharmacy at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. The Advisor Technical Analyst plays a critical role in supporting technical execution for MMIS Medicaid Management Information Systems (MMIS) and/or the Medicaid Pharmacy environment. This role provides hands‑on technical analysis, SQL development, data validation, integration support, and system troubleshooting across one or more functional domains, including Member, Provider, Claims (Medical, Dental, and/or Pharmacy), Utilization Management, Prior Authorization, Finance, and Plan/Care Management. Working closely with Business Analysts (BAs), Configuration Analysts (CAs), conversion teams, and QA, the Technical Analyst ensures solutions are technically sound, data‑driven, scalable, and aligned with system architecture. This role supports solution design, technical documentation, data setup, testing, performance tuning, and issue resolution throughout the Software Development Life Cycle (SDLC). Your role in our mission Technical Analysis & Data Expertise • Develop, maintain, and optimize complex SQL queries, views, and stored procedures to support analysis, configuration validation, reporting, and defect resolution. • Perform in‑depth data analysis and root‑cause investigations to troubleshoot system and production issues. • Use SQL to extract, analyze, reconcile, and validate data across environments to support solutioning, testing, and quality assurance. • Support performance tuning activities by analyzing queries, batch jobs, execution plans, and system throughput. • Perform smoke testing and post‑release validation to confirm data integrity and system stability. Data, Conversion & Integration Support • Coordinate with data conversion teams to support migration planning, data loads, reconciliation, and validation. • Validate converted and migrated data to ensure accuracy, completeness, and alignment with business and policy intent. • Support and validate configuration syncs (e.g., Redgate) from baseline to upper environments (source‑to‑target). • Analyze, validate, and reconcile interface outputs, extract files, reports, and database feeds. • Validate X12 EDI transactions (e.g., 834, 837, 835, 820, 999/277) for structure, content, and processing outcomes. • Coordinate and manage reference data files and national standard code sets, investigating data variances as needed. Solution Design & Technical Validation • Support Business Analysts by translating functional requirements into technical specifications and solution models. • Interpret and leverage Data Element Dictionaries (DEDs) to understand data structures, relationships, and cross‑module dependencies. • Analyze and document data flows, integration logic, and technical dependencies across internal systems and external interfaces. • Perform feasibility analysis on requested features, identifying technical constraints, data impacts, and integration considerations. • Participate in design and requirements workshops, providing technical insight to ensure business and technical alignment. • Present and explain technical impacts or solution gaps to governance forums such as Architecture Review Boards (ARB) or Change Control Boards (CCB) as needed. • your role continued Testing & Deployment Support • Support System Integration Testing (SIT), User Acceptance Testing (UAT), parallel testing, and performance testing by validating data and system behavior. • Assist with test data setup, environment readiness, validation scripts, and reconciliation activities. • Analyze defects related to data, interfaces, configuration syncs, and performance; implement and validate fixes. • Support deployment, cutover activities, hypercare, and post‑production issue resolution. Collaboration, Communication & Leadership Support • Serve as a technical liaison between Business Analysts, Configuration Analysts, developers, QA, conversion teams, and operations. • Clearly document and communicate technical findings, risks, root causes, and resolution approaches to stakeholders. • Collaborate with configuration teams on data mappings and configuration validation. • Mentor junior technical analysts on SQL, data standards, troubleshooting techniques, and documentation best practices. • May lead sub‑tracks within technical workstreams to ensure timely and high‑quality delivery. Expected Outcomes • Accurate, actionable technical and data insights supporting requirements, design, and testing decisions. • Clear technical documentation of data flows, integrations, configuration dependencies, and solution gaps. What We're Looking For • Bachelor’s degree in Computer Science, Information Systems, Health Informatics, or a related field (or equivalent experience). • 10+ years of experience as a Technical Analyst, Data Analyst, or Healthcare Systems Analyst. • Advanced SQL skills, including complex joins, transformations, large dataset analysis, and stored procedures. • Experience supporting MMIS, Medicaid, or Medicaid Pharmacy systems. • Strong understanding of healthcare data and Medicaid domains (Member, Provider, Claims, Pharmacy, Finance, Care Management). • Experience with data analysis, troubleshooting, and validating technical outputs. • Strong analytical, documentation, and communication skills. • Experience working in SDLC and Agile delivery environments. Preferred Skills What sets you apart • Hands‑on experience with QNXT or similar healthcare claims/encounter management platforms. • Familiarity with Data Element Dictionaries (DEDs), interface specifications, and integration design. • Experience validating X12 EDI transactions and healthcare interfaces. • Experience supporting data conversion, reconciliation, and parallel testing. • Exposure to cloud platforms (AWS, Azure, or Google Cloud). What You Should Expect In This Role • Fully remote options from continental US locations only • Video cameras must be used during all interviews, as well as during the initial week of orientation • The deadline to submit applications for this posting is June 4, 2026 Element Dictionaries (DEDs) The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Lead patching and endpoint management using Kaseya and PowerShell automation at scale. | Requires 6+ years IT/cybersecurity experience with 3-6 years in cybersecurity operations and strong reporting skills using ServiceNow and cybersecurity platforms. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary The Advisor, Program Effectiveness – Cybersecurity Metrics & Reporting is a senior individual contributor focused on metrics, reporting, and program effectiveness across cybersecurity functions, with an initial emphasis on vulnerability management. This role designs and standardizes cybersecurity KPIs/KRIs, reporting models, and dashboards using ServiceNow (including VR), Tableau and/or Power BI, and other data sources. Your role in our mission • Define and maintain a cybersecurity metrics framework (KPIs, KRIs, OKRs) that supports executive decision-making and demonstrates program effectiveness. • Develop and maintain a data dictionary and standardized definitions for all key metrics (what they mean, how they are calculated, and how they should be interpreted). • Design and maintain logical and physical data models for cybersecurity reporting, using ServiceNow (including VR and CMDB tables), Tenable, Tanium, Splunk, and other systems as sources. • Leverage ServiceNow (including Vulnerability Response, CMDB, and ITSM modules) as a core source of truth for workflow and status metrics.Develop and standardize ServiceNow-based reports, dashboards, and potentially Performance Analytics indicators. • Apply best practices in visualization and information design to keep dashboards clear, actionable, and aligned with stakeholder needs. • Implement governance for dashboard lifecycle (versioning, ownership, change control). • Partner with the Senior Principal, Vulnerability Management to ensure Tenable- and VM-related metrics align with risk models and program goals. • Work with Senior Manager(s), Managers, and Supervisors of Security Delivery to understand operational workflows and design metrics that support effective management. • Support Security Leadership in using metrics for planning, prioritization, and communication with clients and regulators. • Regularly review and refine metrics to avoid metric sprawl and ensure alignment with evolving business and security objectives. Required Qualifications What we're looking for • 6+ years of combined IT, cybersecurity, and/or analytics experience, with: • 3–6 years in cybersecurity operations, vulnerability management, or related domains. • Significant hands-on experience in reporting, data analysis, and KPI design. • Strong experience with: • ServiceNow (especially VR, CMDB, ITSM tables, and reporting capabilities). • Cybersecurity data sources such as Tenable, Tanium, Splunk, and similar platforms. Preferred Qualifications • Experience in healthcare or public-sector environments and familiarity with associated regulatory drivers. • Prior involvement in building or governing enterprise cybersecurity metrics frameworks. What You Should Expect In This Role • Remote position (US only) • Opportunities to travel through your work (0-10%) • Video cameras must be used during all interviews, as well as during the initial week of orientation • The deadline to submit applications for this posting is 6/30/2026 The pay range for this position is $115,000 - $175,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Lead and oversee system operations and service management for a large-scale Medicaid system ensuring SLA and KPI compliance. | 10+ years in IT systems management with leadership experience and knowledge of ITSM/ITIL frameworks. | Summary The Advisor, Systems Operations Manager will lead and oversee system operations, application environments, and service management for a large-scale Medicaid Management Information System (MMIS) program. The role involves close collaboration with district stakeholders, vendors, infrastructure teams, architects, and database administrators. The candidate will be accountable for system health, operational readiness, and service performance, ensuring all service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded. Your role in our mission • Act as the primary point of contact between the district and external vendors for contract compliance and project execution. • Manage system-related activities and proactively identify, report, and mitigate project risks. • Ensure the successful build-out, configuration, and deployment of system applications across all environments (Development, SIT, UAT, Training, Production). • Oversee application installation, configuration, and verification through smoke testing. • Coordinate with stakeholders to develop ongoing Operations and Maintenance strategies. • Collaborate with the infrastructure team to ensure system performance aligns with SLA/KPI targets. • Partner with DBAs and architects to validate system configurations and database integrity. • Direct DBA teams, assign priorities, and manage day-to-day operations related to system databases. • Own and enforce service management processes, including Incident, Problem, Change Management, and Major Incident Management (MIM). • Ensure clear escalation paths are followed from L1 through L5 with no gaps in accountability. • Drive system observability and enable early issue detection and rapid response capabilities. • Serve on the Account Leadership Team and participate in the Change Advisory Board (CAB). • Assess operational readiness of all changes and exercise the authority to halt changes if needed. • Maintain and enforce a comprehensive system/service ownership map, assigning clear primary and secondary owners. • Lead efforts in root cause analysis (RCA) and ensure permanent corrective actions are implemented. • Maintain close working relationships with GWT Tech Stack stakeholders, including CDL, Architects, IDLs, and ASOs. • Ensure adherence to GWT tools, solutions, and service standards. • Manage budgeted hours for system management and environment setups. • Oversee business automation with the operations team, including nightly batch cycles. • Represent system operations in client-facing discussions and serve as a backup to other System Managers as needed. What we're looking for • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. (Master's or PMP preferred) • 10+ years of experience in systems management, or IT operation roles. Experience working in public sector or Medicaid environments. • Hands-on experience with large-scale enterprise systems (preferably MMIS or similar healthcare platforms). Strong understanding of system observability and proactive monitoring tools. • Proven experience with ITSM, ITIL practices and strong understanding of service management frameworks. ITIL v4 Certification or equivalent. • 5+ years in technical and service delivery leadership roles. What you should expect in this role • This is a full-time permanent regular salaried (W-2) employee position. • Monday through Friday work schedule (40 hours per week). • Opportunities to travel through your work (0-10%) • Health (medical, dental, vision) benefits start on day 1 of employment. • Company match 401K and other benefits available within months of starting. • New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. • Company provided computer for work use. • This is a remote position. For all remote positions employees' Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance. • Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. The use of AI during interviews is prohibited. • The hiring process for this position requires 3-4 video interviews. This requires you to have a video-enabled device to join a live MS Teams meeting. Also, you will only be contacted if you are selected for an interview and due to application volume, there may be no update that will be available between interviews. • We will accept applications for this position until June 8, 2026. #LI-NB1 #LI-REMOTE The pay range for this position is $87,300 - $124,700 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Lead product development and modernization efforts while collaborating with product management and leading diverse teams. | Over 10 years of engineering experience and strong knowledge of Agile methodologies. | A leading technology solutions provider is seeking a senior role focused on leading product development and modernization efforts. This position requires over 10 years of experience in engineering and a solid grasp of Agile methodologies. The successful candidate will collaborate with product management, drive innovation, and lead diverse teams. This role offers a fully remote opportunity within the contiguous U.S. with travel for work up to 25%. Exceptional benefits include flexible vacation, 401(k) match, and health coverage. #J-18808-Ljbffr

Review and process Medicaid provider enrollment applications, renewals, and maintenance requests according to USVI Medicaid guidelines and federal requirements. | High school diploma or equivalent, 1-2+ years healthcare enrollment or credentialing experience, proficiency in English, ability to follow policies and procedures, and good communication and organizational skills. | Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Provider Enrollment Specialists are responsible for supporting provider enrollment, maintenance, and renewal activities for the USVI Medicaid program. Primary responsibilities include reviewing and processing Medicaid provider enrollment applications, renewals, and maintenance requests according to USVI Medicaid approved guidelines, ACA, and other federal requirements and procedures. Your role in our mission • Healthcare enrollment or credentialing experience desired • Ability to follow written policies, operating and maintenance instructions, procedure manuals, and government/healthcare guidelines. • Self-motivated with good time management and organizational skills. • Excellent written and verbal communication skills. • Ability to perform extensive research independently. What we're looking for • High School Diploma or equivalent • Able to read, write and speak English proficiently • Fluency in both English and Spanish is preferred but not required • 1-2+ years of working experience in healthcare, enrollment, credentialing, or related fields. What you should expect in this role • Remote work environment • Monday through Friday 8:00am to 5:00pm EST #LI-REMOTE #LI-CB1 The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Lead and manage the SPBM call center team to meet SLA targets, ensure accurate inquiry resolution, maintain compliance, and drive continuous improvement through collaboration and reporting. | Requires prior call center leadership experience, preferably in managed care, insurance, or PBM; strong communication skills; and a BA/BS preferred but not mandatory. | Gainwell Technologies is seeking a Senior Manager, Customer Support to lead operations for our Single Pharmacy Benefit Manager (SPBM) Call Center, serving the Ohio Department of Medicaid. In this role, you will provide strategic and operational leadership to ensure timely and accurate resolution of inquiries from members, prescribers, pharmacies, and Managed Care Plans. You’ll oversee call center metrics, drive service-level agreements (SLAs), and foster a culture of excellence, compliance, and continuous employee development. Your Role in our Mission: • Lead the SPBM call center team with effective hiring, onboarding, training, coaching, and recognition programs. • Manage real-time performance and resource allocation to consistently meet and exceed SLA requirements. • Ensure inquiries from members, providers, and partners are accurately researched, documented, and resolved on time. • Maintain and update policies, procedures, and work instructions in compliance with state requirements. • Partner with Quality Assurance (QA) and Quality Improvement (QI) teams to identify trends and drive continuous improvement. • Develop and deliver reporting to leadership and client stakeholders that highlights performance, challenges, and opportunities. What we're looking for: • Bachelor’s degree in Business, Healthcare, Insurance, or related field preferred (or equivalent work experience). • Must-Haves: Previous call center experience and proven leadership experience are required; pharmacy or PBM experience strongly preferred. • 1–2 years of managed care, insurance, or PBM call center leadership experience. • Demonstrated ability to manage supervisors and staff to meet productivity and performance goals. • Experience with Medicaid programs, SPBM UPDL criteria, and/or prior authorization decisioning is a plus. • Strong communication and collaboration skills, with the ability to work across teams and with external clients. What you should expect in this role: • Remote position aligned to Eastern Standard Time (EST) operations: 8:00 AM – 5:00 PM. • Reliable home internet required: minimum 24 Mbps download / 8 Mbps upload (higher speeds strongly recommended). • Business travel required, including monthly and quarterly trips to the Dublin, Ohio office. • Regular meetings with state representatives to review compliance, updates, and performance metrics. • Fast-paced environment requiring flexibility, accountability, and a strong customer service mindset. • Opportunities to collaborate with cross-functional teams to drive best practices and innovation in customer support. The base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Lead and manage a data mining team focused on healthcare payment integrity, overseeing the full data mining lifecycle and collaborating cross-functionally to drive audit concept validation and deployment. | Bachelor's degree with 10+ years in healthcare payment integrity data mining, 5+ years leadership experience, strong knowledge of healthcare claims and coding, proficiency in SQL and reporting tools, and experience with AI/ML. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary We are seeking a strategic and experienced leader for the role of Senior Director, Data Mining, responsible for overseeing ideation and validation of healthcare payment integrity data mining. This leader will manage a high-performing team to identify, test, and validate concepts that detect improper healthcare payments. The ideal candidate brings deep healthcare analytics expertise and a proven ability to lead teams, drive measurable results, and collaborate cross-functionally in a dynamic environment. Your Role in Our Mission • Provide strategic direction and day-to-day leadership for the data mining team focused on uncovering and confirming data-driven audit opportunities. • Oversee the full data mining lifecycle from opportunity identification and concept design through validation, deployment, and post-audit analysis. • Apply knowledge of provider billing practices, claim adjudication processes, and regulatory requirements to guide development of actionable audit concepts. • Establish and track performance metrics to ensure teams meet productivity, quality, and financial objectives. • Collaborate with IT, Product and Client Services teams to refine, test, and operationalize audit concepts. • Lead documentation, knowledge sharing, and root cause analysis to inform ongoing audit development and provider education. • Mentor and develop managers and analysts to support succession planning and skill development across the team. • Represent the function in client meetings and executive-level discussions to articulate value, methodology, and results. What We're Looking For • Bachelor's degree required (Healthcare Administration, Data Science, Business, or related). • Minimum of 10 years of experience in healthcare payment integrity data mining with at least 5 years in a leadership role. • Strong understanding of healthcare claims data, coding systems (ICD, CPT, DRG), and payment methodologies. • Demonstrated success in managing ideation and validation processes that produce measurable financial returns. • Skilled in SQL, Excel, and visualization/reporting tools; experience with SAS, Python, or similar tools preferred. • Excellent communication and presentation skills; ability to influence cross-functional stakeholders and executives. • Experience working in or with payer or provider organizations, government healthcare programs, or audit vendors. • Experience integrating AI/ML into data mining operations. What You Should Expect in This Role • Home-based position with flexibility to work from anywhere in the continental US. • Must have a dedicated workspace and high-speed internet connection suitable for remote collaboration. • Requires availability during standard business hours for meetings and team interaction. • Occasional travel (up to 10%) for in-person team meetings or client presentations may be required. • This role may involve extended hours during high-priority initiatives or client deadlines. The deadline to submit applications for this posting is September 22, 2025. The pay range for this position is $137,100.00 - $195,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Analyze and translate healthcare case and care management policies into detailed functional and technical specifications, facilitate design sessions, support testing and training, and communicate with stakeholders. | 10+ years as a Business Analyst including 3+ years Medicaid experience, strong client communication, leadership, proficiency in RTM, ALM, Excel, Word, PowerPoint, and preferred healthcare case management and testing experience. | Description: • Analyze, research and understand new Case and Care Management Policies provided to Gainwell by our Customer • Generate business and/or data specifications in support of evidence requirements for each component • Apply knowledge of CMS policies and regulatory requirements associated with Case and Care Management and Population Health Management when partnering with our Customer to develop functional requirements for system changes • Facilitate design sessions with our Customer, our developers and third-party vendors, and generate design specification documents • Enter approved requirements into ALM • Partner with development team and clarify requirements as needed • Partner with test team and support generation of user stories/test scenarios and supporting test cases, for system testing, system integration testing and end-to-end testing • Help verify that all requirements have been met by running ALM requirements traceability (RTM) reports • Help develop test scenarios and cases as needed for Model Office and End-to-End Testing, including building necessary data sets • Support development of user training collateral designed to support Policy and functional requirements and participate in end-user training activities as needed • Support UAT activities performed by our Customer and participate in end-to-end functional testing as needed • Communicate with the Customer and project team, measuring and sharing project metrics/status, identifying and documenting risks, and recommend changes as needed • Assist with Operational Readiness activities including any operational change management activities • Serve as the subject matter expert for end-to-end work and data flow for the Care and Case Management application ecosystem • Virtual work with video presence required in meetings; opportunities to travel 0-10% • Build strong working relationships with the Gainwell team and Client stakeholders Requirements: • 10+ years of experience in a relevant Business Analyst position, including 3+ years of Medicaid experience • Demonstrated ability to interpret high level requirements and translate them into detailed functional and technical specifications • Strong client communication skills, including the ability to translate customer requests into actionable objectives • Polished executive presence and communication skills to deliver messages to business leaders, clients and technical personnel • Leadership to train, guide and mentor the work of junior colleagues • Proficient in requirements traceability management (RTM) and technical writing • Advanced Excel capabilities, including pivot tables, and proficiency in Word, PowerPoint, ALM, and AI tools • Preferred: 3+ years of experience supporting or working within Healthcare Case Management • Preferred: Experience generating test scenarios and building/executing test cases • Preferred: Proficiency in Visio PowerBI Benefits: • generous, flexible vacation policy • educational assistance • comprehensive leadership and technical development academies • 401(k) employer match • comprehensive health benefits

Design, develop, customize, test, document, support and maintain websites built on .NET framework, support AWS hosting, write tests, deploy customizations, and perform systems integration. | 3+ years of experience in .NET C#, NetCore, JavaScript, SQL Server, Azure DevOps, AWS Cloud computing, with preferred skills in Power Automate, DevOps, and compliance. | Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Web Developer (Hybrid role in Sacramento/Rosefille, CA) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission • Design, develop, customize, test, document, support and maintain Web sites build on .NET framework according to business needs • Work with business users to gather requirements and understand business processes • Support the hosting of the website in AWS cloud environment both in Windows and Linux OS • Write unit tests and integration tests for customizationS • Deploy customizations to test and production environments and familiarity on SQL and MySQL data bases. • Develop Power Automate to support backend and ETL jobs • Perform systems integration in AWS Cloud services environment What we're looking for • 3+ years of Web development and programming experience using .NET C#, NetCore, JavaScript, Razor Pages, WebAPI.NET, REST, SOAP API's, SQL Server and Azure DevOps AWS Cloud computing • Preferred but not required: • developing Power Automate to support backend and ETL jobs • systems integration in AWS Cloud services environment • DevOps and continuous integration • Compliance (ADA, 508 and WCAG) What you should expect in this role • HYBRID ROLE: Must lives near the Roseville/Sacaramento, CA area to be able to commute and work onsite in the office 3 days per week for face-to-face and client meetings with the ability to work from home (telcommute) when not required to be onsite. • Willingness to work a flexible schedule to accommodate business needs and travel as required • Video cameras must be used during all interviews, as well as during the initial week of orientation #LI-SH1 #LI-REMOTE The deadline to submit applications for this posting is September 29, 2025 The pay range for this position is $60,000 - $80,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Design, develop, customize, test, document, support, and maintain websites built on .NET framework with AWS hosting and integration. | Associate level experience with .NET development, AWS cloud services, SQL databases, and willingness to work hybrid onsite schedule. | Overview As a Web Developer (Hybrid Role in Sacramento/Roseville, CA) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission Design, develop, customize, test, document, support and maintain Web sites build on .NET framework according to business needs Work with business users to gather requirements and understand business processes Support the hosting of the website in AWS cloud environment both in Windows and Linux OS Write unit tests and integration tests for customizations Deploy customizations to test and production environments and familiarity on SQL and MySQL data bases. Develop Power Automate to support backend and ETL jobs Perform systems integration in AWS Cloud services environment What we're looking for Preferred but not required: Developing Power Automate to support backend and ETL jobs Systems integration in AWS Cloud services environment DevOps and continuous integration Compliance (ADA, 508 and WCAG) What you should expect in this role HYBRID ROLE: Must live near the Roseville/Sacramento, CA area to be able to commute and work onsite in the office 3 days per week for face-to-face and client meetings with the ability to work from home (telecommute) when not required to be onsite. Willingness to work a flexible schedule to accommodate business needs and travel as required Video cameras must be used during all interviews, as well as during the initial week of orientation Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Compensation Base pay range: $60,000.00/yr - $80,000.00/yr #J-18808-Ljbffr