Fusion92

Lead client accounts and cross-functional teams to deliver strategic marketing solutions and manage client relationships. | 4-6 years in ad agency account management with client service experience, knowledge of digital marketing processes, and strong communication skills. | Description ABOUT US: Fusion92 is building the future of marketing through an unparalleled, data-driven approach to solving our clients' toughest problems. We call ourselves a Marketing Transformation Partner for clients, as through a culture of curiosity, fearlessness, teamwork and leadership, we turn our expertise toward creating new paths forward where our services and technology together unlock unprecedented growth. We’re an independent, national enterprise based in Chicago with hubs in Detroit, Austin and Denver. Fusion92 is committed to a diverse, equitable, inclusive workplace that drives a positive impact in our global community. We are experts across every field and discipline in marketing. Fusion92 is for those who are obsessed with curiosity and innovation. We unite data scientists, media buyers, copywriters, technologists, developers, consultants, coders, UX/UI specialists, designers, strategists, producers, operations pros and more to deliver real results and to give answers to the unanswerable. We launch products, we have patented innovations, we create award-winning ideas — we transform businesses. We are dreamers and doers, and we are ready for you to join us. Our difference is our people. That's where you come in. If you're curious and looking for a integrated team where you can fearlessly collaborate and deliver best-in-class work, join us! The role The Account Supervisor has superior execution and sharpened strategic skills. They are the perfect fusion of both the skills and can lead an account and cross-functional team seamlessly. They provide day-to-day leadership of the strategic plan and ensure the end deliverable (strategy/creative/media/dev) achieves the client’s and agency’s objectives. As the go-to business partner, the Account Supervisor builds trust with and acts as an advisor to internal and external clients. We are looking for candidates that thrive in a fast paced, collaborative, and team-minded environment. This role often operates at a portfolio level, taking ownership of both revenue and client satisfaction, leading teams to capitalize on significant growth opportunities. Bringing our core values — Curiosity, Fearlessness, Teamwork and Leadership — to life will be critical to the success of this individual. Location: Candidates must be located in Illinois, Texas, Colorado, or Michigan. For individuals based in our Michigan and Illinois locations, this will be a hybrid role, requiring both in-office and remote work. For candidates in Texas and Colorado, this position will be fully remote. What You'll Do • Serve as the daily contact and “client advocate” between client and agency and acts on client requests (serving as lead role on some projects and support on others) • Maintain long-term and profitable customer relationships with all levels of client management • Management of client communications for assigned projects, including status reports and conference reports as well as client/project billing, invoicing, and overall financials • Preps for and leads client meetings and reviews; ensures presentation is prepared and the appropriate subject matter experts (SMEs) are included to help sell-in ideas • Delivers total project ownership, including: • Act as team leader to ensure integration of agency disciplines (media, strategy, creative, finance, etc) • Develops scopes, project briefs, change orders by working with the client and internal teams • Communicating project milestones, client feedback, and next steps to all relevant cross-functional team members and clients • Partner with Project Manager to ensure continuity between client requirements and internal efforts and to help develop and manage timelines, pacing of projects, and budget • Establishes client onboarding docs and case studies to inform new team members and our capabilities presentations • Provides competitive intelligence, trends, and strategic POVs to the client • Brings teams together to actively solve current project demands, to resolve any internal issues or for proactive ideation Requirements KNOWLEDGE/SKILLS/ATTRIBUTES REQUIRED: • 4-6 years of experience in an ad agency managing projects in multiple mediums, including digital, video, social, print and large-scale website maintenance. • Bachelor's degree preferred, ideally in business administration, program management, project management, analytical management or marketing/advertising • Experience with “franchise” or multi-location clients is a plus • At least 5 years of client service or account management experience; Has had client interaction/experience and works to have best-in-class client service; ability to build and maintain strong client relationships • Familiarity with advertising agency/digital marketing process, including strategic development, media buying and asset management, and production; Knowledge of management of all types of digital deliverables a plus • Exceptional written and verbal communication skills. Ability to break down complex information into understandable pieces • Ability to work and collaborate with counterparts (media, creative, developers) to ensure the team has what is needed in order to deliver accurate work to our clients • Foundational understanding of our clients’ business and marketing knowledge • Proven track record of developing budgets and managing project timelines and resources so all projects are delivered within budget • Ability to present ideas, projects to client without senior account support • Knowledge of Excel, Acrobat Professional, Smartsheet, Jira The hiring range for this discipline within our industry is $60,000 to $100,000. Where an employee is paid within this range will depend on multiple factors including, but not limited to location, years of experience, education, internal pay structure, and other contributing factors. Disclaimer: All qualified candidates will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

Manage core people operations, payroll, benefits, onboarding, offboarding, and support HR programs. | Requires 6+ years in HR or people operations, with experience in payroll, benefits, LOA, and program coordination. | About Us Fusion92 is a Marketing Transformation Partner built for what’s next. We help brands solve complex business problems through a connected ecosystem of data, technology, media, and creativity—designed to drive measurable growth at scale. Powered by proprietary tools, AI-enabled intelligence, and fearless thinking, we don’t just execute marketing—we transform how marketing works. Fusion92 operates through hybrid hubs in Chicago and Detroit, with remote teams in Austin, Denver, and across the U.S. This flexible, hybrid-first model allows us to build teams around the work—not the walls—connecting the right talent to the right challenges at the right time. Built by Bold People Our difference isn’t just what we do—it’s how we do it and who we do it with. Fusion92 is built by people who are relentlessly curious, unafraid to challenge convention, and committed to doing work that matters. We bring together strategists, data scientists, technologists, media experts, creatives, consultants, operators, and innovators who thrive at the intersection of insight and execution. From launching new products to developing patented innovations and award-winning ideas, we help clients move forward with confidence and precision. A Culture Designed for Growth At Fusion92, we believe great work happens when friction is removed and people are trusted to lead. Our culture is grounded in values that show up in our work, our decisions and our teams: Curious – We challenge assumptions and ask better questions Fearless – We take smart risks and lead through change Team-Focused – We win together across disciplines and time zones Leaders at Every Level – Ownership and initiative matter more than titles Why Join Us Fusion92 is for people who want to build, not just belong. You’ll work on meaningful challenges, collaborate with smart, driven teammates, and have the autonomy to shape how work gets done. If you’re motivated by impact and energized by complexity, there’s a place for you here. We're looking for a Senior Manager, People Operations to join our People Team. The Senior Manager, People Ops is responsible for ensuring reliable delivery of core people operations while supporting the execution of people programs and initiatives across Fusion92. This role blends operational accountability with program coordination—providing both the stability required for payroll, benefits, and employee lifecycle processes and the flexibility to support broader people strategy initiatives. This role works closely with brokers, vendors, and internal partners while collaborating on programs related to culture, talent development, performance, and workforce initiatives. This is a hands-on role for someone who values rigor and follow-through, enjoys contributing to programs that shape employee experience and culture, and is curious about how AI and automation can improve workflows, efficiency, and business delivery. What You'll Own Payroll, Benefits & Core People Operations · Execute bi-monthly payroll accurately and on time, managing inputs, reconciliations, and coordination with vendors. · Support benefits administration including enrollments, life events, and open enrollment execution, in partnership with benefits brokers. · Coordinate benefits timing, communications, and operational logistics with brokers and vendors. · Ensure accurate processing of employee changes related to compensation, role changes, and separations. Employee Lifecycle, LOA & Compliance Support · Manage day-to-day leaves of absence (LOA), including FMLA and other statutory or company-supported leaves, coordinating with vendors and leaders as needed. · Support employee separations, ensuring consistent processes, documentation, and respectful offboarding experiences. · Ensure compliance-related processes and documentation are maintained accurately and escalated appropriately. Onboarding & Offboarding Experience · Own the onboarding and offboarding experience to ensure it is consistent, well-coordinated, and reflective of Fusion92’s culture and values. · Partner with hiring managers and the People team to ensure new hires are set up for success beyond transactional orientation. · Coordinate logistics and communications while maintaining a thoughtful, human-centered experience. Program & Initiative Support · Support execution and coordination of people programs led by the Director of People Strategy, such as leadership development, culture initiatives, performance cycles, or talent review processes (e.g., 9-box). · Assist with program logistics, tracking, communications, and follow-through to ensure initiatives are delivered smoothly. · Flex capacity across operational and program needs based on business priorities. Data, Systems & Reporting · Maintain HRIS data accuracy and support basic people reporting and roll-ups as needed. · Partner with the Director on preparing data or inputs for dashboards, reviews, or people insights. · Actively explore opportunities to use AI, automation, or tooling to improve people operations workflows, documentation, communication, and efficiency. · Bring ideas forward for how AI can reduce friction, improve accuracy, or better support business delivery across People operations. Qualifications · 6+ years of experience in people operations or HR roles with operational responsibility. · Hands-on experience with payroll and benefits administration. · Experience coordinating LOA/FMLA and employee lifecycle processes. · Strong attention to detail paired with reliability and follow-through. · Comfort supporting programs and initiatives beyond pure operations. · Organized, adaptable, and comfortable shifting between execution and coordination. Requirements Equal Opportunity Employer Fusion92 is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. We encourage individuals from all backgrounds to apply and are committed to providing reasonable accommodations throughout the hiring process.

Lead and execute SEO strategies including keyword research, on-page and off-page optimization, technical SEO audits, and client reporting to maximize search engine visibility. | 3-5 years SEO experience, strong technical SEO knowledge, proficiency with SEO tools and analytics platforms, client communication skills, and ability to innovate. | Description ABOUT US: Fusion92 is building the future of marketing through an unparalleled, data-driven approach to solving our clients' toughest problems. We call ourselves a Marketing Transformation Partner for clients, as through a culture of curiosity, fearlessness, teamwork, and leadership, we turn our expertise toward creating new paths forward where our services and technology together unlock unprecedented growth. We’re an independent, national enterprise based in Chicago with hubs in Detroit, Austin, and Denver. Fusion92 is committed to a diverse, equitable, inclusive workplace that drives a positive impact in our global community. We are experts across every field and discipline in marketing. Fusion92 is for those who are obsessed with curiosity and innovation. We unite data scientists, media buyers, copywriters, technologists, developers, consultants, coders, UX/UI specialists, designers, strategists, producers, operations pros, and more to deliver real results and to give answers to the unanswerable. We launch products, we have patented innovations, we create award-winning ideas — we transform businesses. We are dreamers and doers, and we are ready for you to join us. Our difference is our people. That's where you come in. If you're curious and looking for a integrated team where you can fearlessly collaborate and deliver best-in-class work, join us! JOB SUMMARY: As an SEO Manager at Fusion92, you will lead and execute comprehensive SEO strategies to maximize client visibility and search engine ranking. You will conduct thorough keyword research, on-page optimization, and off-page link-building activities, as well as emerging areas like optimization for ranking within Large Language Models (LLMs). Your role will involve analyzing website performance, preparing performance reports, and providing actionable insights to clients. Bringing our core values — Curiosity, Fearlessness, Teamwork, and Leadership — to life will be critical to the success of this individual. Location: Candidates must be located in Illinois, Texas, Colorado, or Michigan. For individuals based in our Michigan and Illinois locations, this will be a hybrid role, requiring both in-office and remote work. For candidates in Texas and Colorado, this position will be fully remote. GENERAL RESPONSIBILITIES: Learn our SEO processes and combine them with your existing SEO knowledge. Maintain an up-to-date understanding of the current state of SEO across these areas: technical SEO, on-page/content optimization, inbound-linking & authority development. Manage client relationships to create long-term strategic consulting partnerships. Analyze keyword research to align findings with client business objectives. Audit client websites, competitors, and search engine results to identify organic opportunities. Work with SEO specialists to leverage analytics and keyword research to develop, manage, and evolve quarterly and yearly SEO strategy roadmaps. Prepare and deliver in-depth SEO analysis presentations around competitors, content gap, and linking to inform SEO strategies. Execute a range of on-site, off-site, and technical SEO tasks including, but not limited to Optimizing existing or developing new content Performing regular technical SEO audits and providing recommendations to web developers for resolving issues Creating 301 redirect maps Create SEO maps for keyword targeting and include optimizations around metadata and URLs Creating Schema Identifying opportunities for internal linking Building and executing link-building strategies to enhance off-page SEO. Prepare and present client reports that identify insights and trends then provide proactive recommendations for overall organic performance, algorithm changes, and other competitive activity. Requirements KNOWLEDGE/SKILLS/ATTRIBUTES REQUIRED: 3-5 years of SEO experience Experience working in a fast-paced environment. Thrive in an environment where you are able to have autonomy and take ownership and leadership. A full, complete understanding of SEO, and search engine algorithms, how SEO works, and how marketers can influence search results via on-page, off-page, local, and technical SEO strategies. technical improvements to the website's code, on-page optimizations, and linking strategies via The ability to "illustrate SEO success and value" to our clients through reporting on web analytics, rankings, and other metrics that are SEO KPIs. Proof of innovation - we hire innovative thinkers. You need a history of innovation to work at Fusion92. Experience working with and communicating with clients Excellent data and analysis skills, strong in tools like Google Analytics, Google Search Console, and Excel. An understanding of the SEO tools and platforms available in the market such as SEMrush, ScreamingFrog, Looker Studio, and Ahrefs Working knowledge of HTML/CSS/JavaScript and website structures, as well as deep expertise in Technical SEO. Excellent written and verbal communication skills - able to simplify complex strategies and topics in a friendly, approachable manner and present complex topics to Clients Expertise in completing keyword research and competitive analysis. Tech Stack/Platforms: Google Analytics, Google Search Console, Ahrefs, SEMrush, Moz, WordPress, Shopify, HTML, CSS, Contentful The hiring range for this discipline within our industry is $60,000 to $85,000. Where an employee is paid within this range will depend on multiple factors including, but not limited to location, years of experience, education, internal pay structure, and other factors. Disclaimer: All qualified candidates will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. We want to remind all job seekers to be aware of phishing scams when applying for roles online. Always verify email addresses align with the company domain before responding and be especially vigilant before sharing personal information. Our communication will *always* originate from a fusion92.com address and career-related correspondence will specifically come from recruitment@fusion92.com or from a member of our talent team with an email ending in fusion92.com. BE AWARE of emails coming from domains such as @Fusion92recruit.com or others that are not specifically someone@fusion92.com. When in doubt, reach out to recruitment@fusion92.com to confirm if the communication in question is in fact from our team.