Fusion Connect

Design, build, and maintain scalable ETL/ELT pipelines and data models to support BI and analytics, ensuring data quality and optimizing workflows for performance and cost-efficiency. | Bachelor’s degree, 3+ years in data engineering supporting BI, proficiency in SQL and Python, experience with ETL tools, data warehousing, BI tools, cloud environments, and preferred CI/CD and data governance knowledge. | Description: • Design, build, and maintain scalable ETL/ELT pipelines to support BI and analytics use cases. • Collaborate with BI analysts and business stakeholders to understand data needs and translate them into technical requirements. • Develop and manage data models and data marts that enable efficient reporting and analysis. • Ensure data quality, integrity, and governance across all BI datasets. • Optimize data workflows for performance, scalability, and cost-efficiency in cloud and/or on-prem environments. • Integrate data from multiple sources including internal systems (ERP, CRM, operational databases) and third-party APIs. • Monitor and troubleshoot data pipelines and workflows to ensure timely data availability. • Implement and maintain metadata management, data lineage, and documentation for transparency and compliance. • Support the BI team in developing dashboards, reports, and self-service analytics tools. Requirements: • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. • 3+ years of experience in data engineering, preferably supporting BI or analytics functions. • Proficient in SQL and experience with other programming languages (e.g., Python). • Hands-on experience with ETL tools and data integration patterns. • Experience with data warehousing platforms. • Familiarity with BI tools such as Tableau and Power BI. • Experience working in cloud environments (AWS, GCP, or Azure). • Preferred: Experience with CI/CD pipelines for data workflows. • Preferred: Familiarity with data governance frameworks and privacy regulations (e.g., GDPR, CCPA). • Preferred: Understanding of agile methodologies and experience working in cross-functional teams. • Strong problem-solving skills and the ability to communicate technical concepts to non-technical audiences. Benefits:

Lead and manage large-scale telecom service delivery projects ensuring on-time, on-budget delivery and customer satisfaction. | Bachelor’s degree or equivalent, 4+ years in project management or similar roles in network services, PMP certification preferred, strong technical knowledge in data network services, and proficiency with MS Office tools. | At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: The Project Manager will lead impactful projects from inception to completion within the Service Delivery Project Management Implementation team. This role will be at the helm of delivering telecom circuits, managed services, and equipment on time and within budget. Responsibilities include leading large-scale projects, coordinating with various stakeholders, and ensuring top-notch customer satisfaction. The ideal candidate will thrive in a fast-paced environment and excel at managing complex projects. Job Description: Essential Duties and Responsibilities: Participate as a Project Manager in a Cost Savings, Service Delivery and Implementation group. Responsible for attainment of all targets: on-time, on-budget delivery of telco circuits, disconnected circuits, managed services and provisioned equipment. Manage large scale projects, kickoff meetings, customer conference calls, resources (contractors, vendors, partner carriers, people) and budgets. Meet company customer satisfaction metrics. Manage tasks, define goals, design plans, budgets, schedules, milestones, get approvals from department heads. Design, Generate and distribute reports on project timelines, monitor KPIs and SLAs. Update all customers regarding implementation milestones. Manage service delivery projects by communicating with service providers, customers and internal departments to ensure timely and accurate service delivery Communicate progress to internal and external regarding service delivery due date, services, billing or other issues. Manage day-to-day deliverables. Update project management applications, and databases. Analyze and evaluate service delivery performance Education and/or Experience Requirements: Bachelor’s Degree or equivalent experience preferred. Four or more years of experience in project management, post-sales account management, provisioning, circuit design or similar function at a Network Services Provider (carrier, telco, CLEC) essential For or more years of experience with several of the following network services: SD-WAN, Connectivity and Access, Unified Communications, Microsoft Teams Calling Services and Contact Center as a Service. Project Management Professional (PMP/P.M.P.) certification preferred. Technical knowledge in data network services is a plus Strong productivity tools skills (MS-Office suite, incl. Visio, Excel, MS Outlook, and Word) Strong time management skills Fusion Connect is a leading technology service provider to small, mid-sized, enterprise, and wholesale businesses. We meet the needs of business customers that are underserved by other providers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service. Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of our clients the personal attention they deserve. Fusion Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fusion Connect makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Lead and scale the BI team, own BI strategy, design data architecture, collaborate with senior leadership, and drive data-informed culture. | 8+ years in BI with 3+ years leadership, strong proficiency in Python/Django, advanced SQL and ETL tools, BI platform design, and excellent communication skills. | At Fusion Connect, we're not just offering jobs - we're building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you're in the right place. We're thrilled you're exploring this opportunity with us - take a look, imagine the possibilities, and let's shape the future of connectivity together. Job Description Summary: We are looking for an experienced and strategic Head of Business Intelligence to lead our BI function and transform data into actionable insights that support strategic decision-making and operational excellence. This is a high-impact leadership role where you will own the vision, architecture, and execution of our data analytics and BI strategy. You will build and lead a multidisciplinary team of BI Analysts and Data Engineer while working cross-functionally with senior stakeholders across product, finance, marketing, operations, and executive leadership. The ideal candidate is a strategic thinker with a strong technical foundation, capable of leading by example. Job Description: Key Responsibilities • Own and evolve the BI strategy aligned with overall business objectives, driving a data-informed culture across the organization. • Lead, mentor, and scale a high-performing BI team, analysts and data engineer. • Collaborate with senior leadership to define key metrics, KPIs, and dashboards to measure business performance. • Design and oversee the implementation of a robust data architecture and reporting infrastructure to ensure timely, accurate, and scalable insights. • Partner with IT to ensure data governance, quality, and security best practices are in place. • Champion the adoption of self-service analytics tools and practices, empowering business users with accessible and trustworthy data. • Develop and enforce standards for data visualization, reporting, and storytelling across teams. • Drive continuous improvement in BI processes, tools, and technologies to enhance data capabilities. • Manage vendor relationships and evaluate new tools or platforms that can enhance the BI ecosystem. • Translate complex data insights into clear business recommendations and communicate them to executive stakeholders. Required Qualifications • Bachelor's or Master's degree in Business, Computer Science, Data Science, Statistics, Engineering, or a related field. • 8+ years of experience in Business Intelligence, Data Analytics, or related roles, with at least 3+ years in a leadership role with direct team management and cross-functional collaboration Technical Expertise • Proficient in Python and Django framework. • Skilled in HTML, CSS, JavaScript for visualization of UI development. • Strong experience with virtual environments and *NIX system navigation • Advanced knowledge of SQL and experience with databases: SQL Server, PostgreSQL, MariaDB, Oracle, Azure • Familiarity with SSIS and Visual Studio for ETL development • Strong experience in designing and scaling BI platforms (e.g., Tableau, Power BI, and other visualization tools). • Proficient in version control systems (e.g. Git). • Experienced in API integration (REST, SOAP, WSDL) and data modeling from XML/JSON responses. • Proficient understanding of data warehousing concepts and technologies. • Proven track record of translating data into business impact, including development of KPIs and operational metrics. • Excellent communication, stakeholder management, and storytelling skills. • Experience leading data teams in fast-paced, cross-functional environments. Preferred Qualifications • Experience in SaaS or Telecom industry • Familiarity with data privacy regulations (e.g., GDPR, CCPA) and data governance frameworks. • MBA or advanced degree in a quantitative or business-related discipline. • Hands-on experience with AI/ML-based analytics or predictive modeling is a plus. What We're Looking For • A leader who thinks outside the box and challenges the status quo • Is hands-on and leads by doing • Thrives in a fast-paced, agile environment • Passionate about data, technology, and driving business impact