Fusion Connect

Manage and optimize Workday HCM system, lead projects, support end users, and develop reports. | Requires 4+ years supporting HR and payroll processes within Workday, with strong technical and project management skills. | At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: The HRIS Analyst will be responsible for the configuration, optimization, and ongoing support of the Workday Human Capital Management (HCM) system, focusing on key Human Resources areas such as recruiting, onboarding, payroll, time and attendance, performance management, compensation, benefits, and security. This role will also involve ensuring seamless integration across internal and external systems, managing EIBs and reporting functionality, and leading projects to improve the effectiveness of Workday in supporting business needs. The ideal candidate must demonstrate critical thinking and independence as this role requires proactive management and technical expertise in Workday, a strong understanding of Human Resources and payroll processes, and the ability to manage multiple tasks that enhance the user experience. Job Description: Essential Duties and Responsibilities (other duties may be assigned): Workday System Management: Responsible for the configuration, optimization, and ongoing maintenance of the Workday Human Capital Management (HCM) system to support Human Resources processes. System Integration: Ensure seamless integration between Workday and other internal and external systems, leveraging EIBs (Enterprise Interface Builders) to optimize data flow and system functionality. Project Management: Lead and support Workday-related projects, ensuring that new functionality and business requirements are effectively implemented within the system to meet organizational needs. Oversee all activities related to system testing and deployment strategy, ensuring thorough testing and smooth deployment of new features and updates. User Support & Training: Provide support to end users and practitioners, troubleshooting issues, answering technical questions, and ensuring timely resolution. Create training materials and conduct training sessions for HR staff and employees to ensure effective use of Workday. Reporting & Analytics: Develop, manage, and maintain HR and payroll-related reports within Workday, ensuring accurate, timely, and insightful data that supports business decisions. Customize reports and dashboards to meet the needs of various stakeholders. Process Optimization: Identify areas for process improvement within Workday and recommend, design, and implement solutions that enhance system functionality, streamline workflows, and improve the user experience. Security & Compliance: Ensure compliance with internal policies and regulatory requirements by maintaining security protocols and ensuring proper access levels within Workday. Documentation: Create and maintain documentation related to standard operating procedures, configurations, and process workflows. System Release Management: Proactively review system release notes in advance to stay informed on new features, releases, and best practices. Provide recommendations and guidance to process owners and practitioners regarding the enhancements, ensuring optimal use of Workday within the organization. Knowledge, Skills, and Abilities Requirements: In-depth knowledge of integrations, EIBs (Enterprise Interface Builders), and reporting within Workday. Strong data analysis, research, problem-solving, and testing skills. Excellent written and verbal communication skills. Ability to work in a fast-paced, dynamic team environment. Ability to lead projects, manage timelines, and coordinate cross-functional teams to achieve project goals. Education and/or Experience Requirements: Bachelor’s degree in Computer Information Systems, Human Resources Management, Business Administration, or a related field. Relevant education may be substituted with two years of related experience for each year of education. Four (4) or more years of experience required administering Workday HR modules encompassing the employee lifecycle from hire to offboarding, including configuration and security. Four (4) or more years of experience required supporting Human Resources and payroll processes within Workday. Fusion Connect is a leading technology service provider to small, mid-sized, enterprise, and wholesale businesses. We meet the needs of business customers that are underserved by other providers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service. Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of our clients the personal attention they deserve. Fusion Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fusion Connect makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Manage sales channels, develop regional sales strategies, and build customer relationships to meet revenue targets. | Extensive experience in channel management, telecom industry knowledge, and proven success in B2B sales and management. | This a Full Remote job, the offer is available from: California (USA) At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: Summary: The Senior Channel Manager will manage all business development aspects of Fusion’s Agents, with a primary focus on sales revenue and lead generation. The role balances recruiting, sales support, agent management, and sales training with the focus of growing the sales funnel. They will obtain business and serves current partners by evaluating competition; establishing and meeting sales revenue objectives; managing sales presentations; building and expanding accounts; leading agent sales force. Job Description: Essential Duties and Responsibilities include the following: (Other duties may be assigned.) • Achieves sales operational objectives by contributing sales information, analysis, and recommendations to meet/exceed sales quotas; implementing sales programs; implementing productivity, quality and customer-service standards; identifying and resolving problems; coordinating audits; identifying trends; determining sales system improvements; implementing change • Meets specific sales objectives by forecasting accurately and at a level that meets/exceeds sales quota; controls expenditures; initiating corrective actions • Evaluates area competition by analyzing marketplace information on competitor's current and new products, pricing structures, service, sales campaigns, discounts, etc.; tracking industry news and trends • Recommends products, services, and pricing by evaluating competitive developments; analyzing, discovering gaps in current products, service, pricing and making appropriate recommendations; analyzing customers' needs and requests • Coordination of quoting using tools, systems, and quote teams as well as coordination of special pricing and proposal activities. • Communication and mitigation of commissions payable to channel partners when necessary. • Manages sales agents resulting in the establishment and achievement of regional revenue and sales objectives by understanding customer base and product offerings; building and expanding accounts; forecasting the sales environment and expected regional sales volume and profit for existing and new products/services; analyzing costs; developing regional sales strategies, and account penetration objectives in line with organizational sales objectives; evaluating accounts • Recommends regional adjustments in selling prices by monitoring costs, competition, and supply and demand • Manages regional sales presentations by evaluating potential customer goals and needs; preparing sales to call and escalation guidelines; supporting and participating in sales calls and demonstrations; approving sales literature; organizing sales teams; approving proposals and requests for proposals (RFPs) and requests for information (RFIs); making key sales presentations; participating in product expositions • Maintains customer service, loyalty, and expands regional customer base by maintaining rapport with key corporate executives; studying account needs; coordination and introduction of account management teams for oversight of renewal and upsell activity. ; • Development of account plans and preferred vendor relationships; assuring compliance with customer needs and expectations; oversight and escalations of installations with operations department; escalating to sales managers, agents and customers or order status; building and maintaining rapport with key customers; identifying new customer opportunities • Monitor sales results and provides sales management information by analyzing sales and account activity, call reports, customer service actions and collection reports; collecting, analyzing, and summarizing sales and expense data and trends • Performing Quarterly Business Reviews, Business Plans, and partner contract compliance as needed. • Accomplishes sales management and human resource strategies with regional sales agents by determining and assigning accountabilities; communicating and enforcing values, policies, procedures, and job expectations; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and executing compensation strategies; creating career development opportunities • Updates job knowledge and skill by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; benchmarking state-of-the-art practices • Drives to customers sites and partner locations for training and coaching or provides training via webinars remotely Knowledge, Skills and Abilities Requirements: • Excellent customer service skills • Excellent communication skills (verbal and written) • Ability to exercise tact and good interpersonal skills • Excellent organization and time management skills • MS Word, Excel, PowerPoint • Demonstrated excellent leadership • Ability to be proactive with a sense of urgency • Ability to keep the customer (internal and external) information confidential • Preparing written presentations, reports, and price quotations • Conduct contract negotiations • Defining and executing agent sales plans • Must successfully complete Fusion University Training course as required by manager • Requires walking 3 to 4 hours per day • Must be able to lift and carry 5 to 10 pounds • Must be willing to drive daily • Must have a material base of existing telecom partner relationships in a designated territory Education and/or Experience Requirements: • College Degree preferred • 8+ years’ Channel Management experience in the telecommunications industry • Demonstrated success in outside b2b sales • Previous management experience preferred Certificates, Licenses, Registrations: • Valid U.S. driver's license with no major violations within the past three years, and reliable transportation The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities. This offer from "Fusion Connect" has been enriched by Jobgether.com and got a 72% flex score.

Manage and grow regional sales channels, develop account strategies, and lead sales teams to meet revenue targets. | 8+ years of channel management experience in telecom, proven success in B2B sales, and management skills. | At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: Summary: The Senior Channel Manager will manage all business development aspects of Fusion’s Agents, with a primary focus on sales revenue and lead generation. The role balances recruiting, sales support, agent management, and sales training with the focus of growing the sales funnel. They will obtain business and serves current partners by evaluating competition; establishing and meeting sales revenue objectives; managing sales presentations; building and expanding accounts; leading agent sales force. Job Description: Essential Duties and Responsibilities include the following: (Other duties may be assigned.) Achieves sales operational objectives by contributing sales information, analysis, and recommendations to meet/exceed sales quotas; implementing sales programs; implementing productivity, quality and customer-service standards; identifying and resolving problems; coordinating audits; identifying trends; determining sales system improvements; implementing change Meets specific sales objectives by forecasting accurately and at a level that meets/exceeds sales quota; controls expenditures; initiating corrective actions Evaluates area competition by analyzing marketplace information on competitor's current and new products, pricing structures, service, sales campaigns, discounts, etc.; tracking industry news and trends Recommends products, services, and pricing by evaluating competitive developments; analyzing, discovering gaps in current products, service, pricing and making appropriate recommendations; analyzing customers' needs and requests Coordination of quoting using tools, systems, and quote teams as well as coordination of special pricing and proposal activities. Communication and mitigation of commissions payable to channel partners when necessary. Manages sales agents resulting in the establishment and achievement of regional revenue and sales objectives by understanding customer base and product offerings; building and expanding accounts; forecasting the sales environment and expected regional sales volume and profit for existing and new products/services; analyzing costs; developing regional sales strategies, and account penetration objectives in line with organizational sales objectives; evaluating accounts Recommends regional adjustments in selling prices by monitoring costs, competition, and supply and demand Manages regional sales presentations by evaluating potential customer goals and needs; preparing sales to call and escalation guidelines; supporting and participating in sales calls and demonstrations; approving sales literature; organizing sales teams; approving proposals and requests for proposals (RFPs) and requests for information (RFIs); making key sales presentations; participating in product expositions Maintains customer service, loyalty, and expands regional customer base by maintaining rapport with key corporate executives; studying account needs; coordination and introduction of account management teams for oversight of renewal and upsell activity. ; Development of account plans and preferred vendor relationships; assuring compliance with customer needs and expectations; oversight and escalations of installations with operations department; escalating to sales managers, agents and customers or order status; building and maintaining rapport with key customers; identifying new customer opportunities Monitor sales results and provides sales management information by analyzing sales and account activity, call reports, customer service actions and collection reports; collecting, analyzing, and summarizing sales and expense data and trends Performing Quarterly Business Reviews, Business Plans, and partner contract compliance as needed. Accomplishes sales management and human resource strategies with regional sales agents by determining and assigning accountabilities; communicating and enforcing values, policies, procedures, and job expectations; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and executing compensation strategies; creating career development opportunities Updates job knowledge and skill by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; benchmarking state-of-the-art practices Drives to customers sites and partner locations for training and coaching or provides training via webinars remotely Knowledge, Skills and Abilities Requirements: Excellent customer service skills Excellent communication skills (verbal and written) Ability to exercise tact and good interpersonal skills Excellent organization and time management skills MS Word, Excel, PowerPoint Demonstrated excellent leadership Ability to be proactive with a sense of urgency Ability to keep the customer (internal and external) information confidential Preparing written presentations, reports, and price quotations Conduct contract negotiations Defining and executing agent sales plans Must successfully complete Fusion University Training course as required by manager Requires walking 3 to 4 hours per day Must be able to lift and carry 5 to 10 pounds Must be willing to drive daily Must have a material base of existing telecom partner relationships in a designated territory Education and/or Experience Requirements: College Degree preferred 8+ years’ Channel Management experience in the telecommunications industry Demonstrated success in outside b2b sales Previous management experience preferred Certificates, Licenses, Registrations: Valid U.S. driver's license with no major violations within the past three years, and reliable transportation The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities. Fusion Connect is a leading technology service provider to small, mid-sized, enterprise, and wholesale businesses. We meet the needs of business customers that are underserved by other providers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service. Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of our clients the personal attention they deserve. Fusion Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fusion Connect makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Design, build, and maintain scalable ETL/ELT pipelines and data models to support BI and analytics, ensuring data quality and optimizing workflows for performance and cost-efficiency. | Bachelor’s degree, 3+ years in data engineering supporting BI, proficiency in SQL and Python, experience with ETL tools, data warehousing, BI tools, cloud environments, and preferred CI/CD and data governance knowledge. | Description: • Design, build, and maintain scalable ETL/ELT pipelines to support BI and analytics use cases. • Collaborate with BI analysts and business stakeholders to understand data needs and translate them into technical requirements. • Develop and manage data models and data marts that enable efficient reporting and analysis. • Ensure data quality, integrity, and governance across all BI datasets. • Optimize data workflows for performance, scalability, and cost-efficiency in cloud and/or on-prem environments. • Integrate data from multiple sources including internal systems (ERP, CRM, operational databases) and third-party APIs. • Monitor and troubleshoot data pipelines and workflows to ensure timely data availability. • Implement and maintain metadata management, data lineage, and documentation for transparency and compliance. • Support the BI team in developing dashboards, reports, and self-service analytics tools. Requirements: • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. • 3+ years of experience in data engineering, preferably supporting BI or analytics functions. • Proficient in SQL and experience with other programming languages (e.g., Python). • Hands-on experience with ETL tools and data integration patterns. • Experience with data warehousing platforms. • Familiarity with BI tools such as Tableau and Power BI. • Experience working in cloud environments (AWS, GCP, or Azure). • Preferred: Experience with CI/CD pipelines for data workflows. • Preferred: Familiarity with data governance frameworks and privacy regulations (e.g., GDPR, CCPA). • Preferred: Understanding of agile methodologies and experience working in cross-functional teams. • Strong problem-solving skills and the ability to communicate technical concepts to non-technical audiences. Benefits:

Lead and manage large-scale telecom service delivery projects ensuring on-time, on-budget delivery and customer satisfaction. | Bachelor’s degree or equivalent, 4+ years in project management or similar roles in network services, PMP certification preferred, strong technical knowledge in data network services, and proficiency with MS Office tools. | At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: The Project Manager will lead impactful projects from inception to completion within the Service Delivery Project Management Implementation team. This role will be at the helm of delivering telecom circuits, managed services, and equipment on time and within budget. Responsibilities include leading large-scale projects, coordinating with various stakeholders, and ensuring top-notch customer satisfaction. The ideal candidate will thrive in a fast-paced environment and excel at managing complex projects. Job Description: Essential Duties and Responsibilities: Participate as a Project Manager in a Cost Savings, Service Delivery and Implementation group. Responsible for attainment of all targets: on-time, on-budget delivery of telco circuits, disconnected circuits, managed services and provisioned equipment. Manage large scale projects, kickoff meetings, customer conference calls, resources (contractors, vendors, partner carriers, people) and budgets. Meet company customer satisfaction metrics. Manage tasks, define goals, design plans, budgets, schedules, milestones, get approvals from department heads. Design, Generate and distribute reports on project timelines, monitor KPIs and SLAs. Update all customers regarding implementation milestones. Manage service delivery projects by communicating with service providers, customers and internal departments to ensure timely and accurate service delivery Communicate progress to internal and external regarding service delivery due date, services, billing or other issues. Manage day-to-day deliverables. Update project management applications, and databases. Analyze and evaluate service delivery performance Education and/or Experience Requirements: Bachelor’s Degree or equivalent experience preferred. Four or more years of experience in project management, post-sales account management, provisioning, circuit design or similar function at a Network Services Provider (carrier, telco, CLEC) essential For or more years of experience with several of the following network services: SD-WAN, Connectivity and Access, Unified Communications, Microsoft Teams Calling Services and Contact Center as a Service. Project Management Professional (PMP/P.M.P.) certification preferred. Technical knowledge in data network services is a plus Strong productivity tools skills (MS-Office suite, incl. Visio, Excel, MS Outlook, and Word) Strong time management skills Fusion Connect is a leading technology service provider to small, mid-sized, enterprise, and wholesale businesses. We meet the needs of business customers that are underserved by other providers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service. Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of our clients the personal attention they deserve. Fusion Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fusion Connect makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Lead and scale the BI team, own BI strategy, design data architecture, collaborate with senior leadership, and drive data-informed culture. | 8+ years in BI with 3+ years leadership, strong proficiency in Python/Django, advanced SQL and ETL tools, BI platform design, and excellent communication skills. | At Fusion Connect, we're not just offering jobs - we're building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you're in the right place. We're thrilled you're exploring this opportunity with us - take a look, imagine the possibilities, and let's shape the future of connectivity together. Job Description Summary: We are looking for an experienced and strategic Head of Business Intelligence to lead our BI function and transform data into actionable insights that support strategic decision-making and operational excellence. This is a high-impact leadership role where you will own the vision, architecture, and execution of our data analytics and BI strategy. You will build and lead a multidisciplinary team of BI Analysts and Data Engineer while working cross-functionally with senior stakeholders across product, finance, marketing, operations, and executive leadership. The ideal candidate is a strategic thinker with a strong technical foundation, capable of leading by example. Job Description: Key Responsibilities • Own and evolve the BI strategy aligned with overall business objectives, driving a data-informed culture across the organization. • Lead, mentor, and scale a high-performing BI team, analysts and data engineer. • Collaborate with senior leadership to define key metrics, KPIs, and dashboards to measure business performance. • Design and oversee the implementation of a robust data architecture and reporting infrastructure to ensure timely, accurate, and scalable insights. • Partner with IT to ensure data governance, quality, and security best practices are in place. • Champion the adoption of self-service analytics tools and practices, empowering business users with accessible and trustworthy data. • Develop and enforce standards for data visualization, reporting, and storytelling across teams. • Drive continuous improvement in BI processes, tools, and technologies to enhance data capabilities. • Manage vendor relationships and evaluate new tools or platforms that can enhance the BI ecosystem. • Translate complex data insights into clear business recommendations and communicate them to executive stakeholders. Required Qualifications • Bachelor's or Master's degree in Business, Computer Science, Data Science, Statistics, Engineering, or a related field. • 8+ years of experience in Business Intelligence, Data Analytics, or related roles, with at least 3+ years in a leadership role with direct team management and cross-functional collaboration Technical Expertise • Proficient in Python and Django framework. • Skilled in HTML, CSS, JavaScript for visualization of UI development. • Strong experience with virtual environments and *NIX system navigation • Advanced knowledge of SQL and experience with databases: SQL Server, PostgreSQL, MariaDB, Oracle, Azure • Familiarity with SSIS and Visual Studio for ETL development • Strong experience in designing and scaling BI platforms (e.g., Tableau, Power BI, and other visualization tools). • Proficient in version control systems (e.g. Git). • Experienced in API integration (REST, SOAP, WSDL) and data modeling from XML/JSON responses. • Proficient understanding of data warehousing concepts and technologies. • Proven track record of translating data into business impact, including development of KPIs and operational metrics. • Excellent communication, stakeholder management, and storytelling skills. • Experience leading data teams in fast-paced, cross-functional environments. Preferred Qualifications • Experience in SaaS or Telecom industry • Familiarity with data privacy regulations (e.g., GDPR, CCPA) and data governance frameworks. • MBA or advanced degree in a quantitative or business-related discipline. • Hands-on experience with AI/ML-based analytics or predictive modeling is a plus. What We're Looking For • A leader who thinks outside the box and challenges the status quo • Is hands-on and leads by doing • Thrives in a fast-paced, agile environment • Passionate about data, technology, and driving business impact