Fullsteam

The Senior Software Quality Assurance Engineer will work within Fullsteam’s payment processing platform to perform various types of testing, including regression and new feature sprint testing. They will collaborate with quality assurance and development teams to ensure high-quality software delivery. | Candidates must have a Bachelor’s degree in a related field and at least 5 years of professional experience in software quality assurance, particularly in manual testing. Experience in the payments domain and working in an Agile environment is highly valued. | It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Fullsteam is currently seeking a Senior Software Quality Assurance Engineer to join the payments platform quality team. The QA Engineer’s responsibilities will include working within Fullsteam’s payment processing platform to perform regression testing, new feature sprint testing, sanity testing and/or risk-based testing while collaborating and communicating with the other members of the quality assurance, and development teams. Primary Responsibilities: Write detailed test cases for new features Perform peer test case reviews and make recommendations for improvements Test case maintenance Test case execution for web applications, API’s using Postman or Swagger, backend processes using intermediate SQL Statements for new and existing features Active participation in Sprint team ceremonies including but not limited to (daily standups Monday-Friday), Sprint Planning, Sprint Retrospectives, Sprint Reviews including demos or presentations User Story Analysis for writing test cases Write detailed bug reports for issues found during test execution Defect analysis to include in bug reports. Other duties as assigned Skills & Competencies: Deep understanding of software testing methodologies including Functional, Regression, Smoke and Exploratory testing Ability to create, maintain, and execute detailed test plans and test cases based on requirements Proficiency with Jira for epics, user stories and bug tracking Proficiency with Test Management tools like Zephyr Experience with SQL for validating backend data and preparing required data needed for testing Cross browser testing of websites (Chrome, Edge, Firefox, Safari for MacOS Ability to identify, analyze and resolve complex issues efficiently Maintains high standards for accuracy and thoroughness in testing and documentation Willingness to learn new tools and technologies Willingness to demonstrate new features as part of sprint review Minimum Qualifications: Bachelor’s degree in computer science, Software Engineering, Information Systems, or related technical field 5+ years of professional experience in software quality assurance with a focus on manual testing Domain experience in payments is highly valued Experience working in an Agile development environment with 2-week sprints Experience collaborating with cross-functional teams Comprehensive understanding of software development lifecycle and QA’s role within it Superior verbal and written communication skills Ability to manage multiple priorities in a fast-paced agile environment Ability to manage time effectively while working in a remote environment Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law. It has come to our attention that various individuals and organizations are contacting people offering false employment opportunities with Fullsteam. These individuals and organizations may request personal information or money in order to progress the application. Fullsteam does not ask for money transfers or payments from applicants to secure a job. If you are asked for money transfers or payments to secure a job, you should assume that such individuals and organizations are not providing genuine offers or services. If you believe you have received a fraudulent job offer, we would appreciate you contacting us at HumanResources@fullsteam.com. All legitimate open positions at Fullsteam can be found in our careers job site. Please access that from the Apply for a job section to verify the legitimacy of a job offer. Fullsteam: Leading the Evolution of Software and Payments Fullsteam integrates modern and scalable payments technology with vertical software to create industry-specific features and end-to-end business management systems. Fullsteam is a rapidly growing, dynamic, and exciting private equity-backed software and payments company headquartered in Auburn, AL. The company was formed in 2018 by a core group of talented payments and software experts. Fullsteam is quickly expanding its operations through the acquisition of strategic portfolio companies that could benefit from our cutting-edge software and payments platform.

Identify and engage potential clients, conduct needs analysis, present tailored software solutions, manage sales pipeline, negotiate contracts, and collaborate with internal teams to meet sales targets. | Bachelor's degree preferred, 3+ years software sales experience in SMB/mid-market, and willingness to travel. | Job Description: • Identify and prospect potential clients through various channels, including cold calling, email campaigns, networking events, and social media platforms. • Conduct in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals. • Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach. • Build and maintain relationships with perspective clients, serving as their primary point of contact throughout the sales cycle. • Negotiate contract terms and pricing with clients, working closely with the cross-functional teams to ensure compliance and mutual agreement. • Maintain an accurate record of sales activities, leads, and opportunities in the CRM system. • Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets. • Leverage sales dashboards to understand where to focus your time and activities. • Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience. • Stay informed about industry trends, competitor activities, and market developments. • Provide regular sales forecasts, reports, and updates to management, highlighting progress, challenges, and opportunities. Requirements: • Bachelor’s degree in Business, Marketing, Technology, or a related field preferred. • 3+ years of experience in software sales, preferably within the SMB and mid-market segments. • Willingness to travel as needed to meet clients and attend industry events. Benefits: • N/A

Provide financial planning and analysis support including management reporting, budgeting, forecasting, dashboarding, and continuous process improvement. | Bachelor's degree in finance or related field, experience in corporate FP&A, strong Excel and reporting tool skills, preferably with SaaS/payments background and advanced degree or certification. | It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. The Senior Financial Analyst in FP&A is responsible for providing critical financial support, focusing on the management and optimization of financial systems. The Finance team is looking for candidates with expertise in financial analysis, modelling, and business planning, as well as strong business judgment and success in fast-paced, entrepreneurial environments. Primary Responsibilities: Management Reporting & Decision Support: • Supports consolidated management reporting. • Hands-on approach to learning the business and critically analyze this information accordingly. • Work closely and effectively with department heads at Corporate. • Participate in the annual budgeting and reforecasting processes. • Dashboarding & KPI reporting. • Key contributor to the implementation and management of financial planning & reporting software. Continuous Improvement: • Review existing methods of gathering information and performing analysis and propose opportunities for improvement. • Assist with furthering the development of automation of internal & external reporting through reporting software and other tools. Skills & Competencies: • Exceptional analytical and problem-solving skills. • Advanced proficiency in Microsoft Excel, reporting software, and other analytical tools. • Strong written and verbal communication skills. • Collaborative team player with excellent interpersonal abilities. • Self-starter with the ability to manage multiple priorities under tight deadlines Minimum Qualifications: • Bachelor’s degree in accounting, Finance, Economics, or a related field. • Advanced degree (MBA) or professional certification (CPA, CFA) is a plus. • Proven experience in corporate financial planning & analysis. • Preferred background in SaaS-based software or payments industry. • Familiarity with strategic planning, scenario analysis, and market evaluation. • Strong experience in financial modeling and performance reporting. • Proficiency with budgeting and reporting tools (e.g., Vena Solutions, Power BI/Tableau, PBCS). Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Provide financial planning and analysis support including management reporting, budgeting, forecasting, dashboarding, and continuous improvement of financial systems. | Bachelor's degree in finance or related field, advanced degree preferred, experience in corporate FP&A, strong financial modeling and reporting skills, and proficiency with budgeting/reporting tools. | It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. The Senior Financial Analyst in FP&A is responsible for providing critical financial support, focusing on the management and optimization of financial systems. The Finance team is looking for candidates with expertise in financial analysis, modelling, and business planning, as well as strong business judgment and success in fast-paced, entrepreneurial environments. Primary Responsibilities: Management Reporting & Decision Support: • Supports consolidated management reporting. • Hands-on approach to learning the business and critically analyze this information accordingly. • Work closely and effectively with department heads at Corporate. • Participate in the annual budgeting and reforecasting processes. • Dashboarding & KPI reporting. • Key contributor to the implementation and management of financial planning & reporting software. Continuous Improvement: • Review existing methods of gathering information and performing analysis and propose opportunities for improvement. • Assist with furthering the development of automation of internal & external reporting through reporting software and other tools. Skills & Competencies: • Exceptional analytical and problem-solving skills. • Advanced proficiency in Microsoft Excel, reporting software, and other analytical tools. • Strong written and verbal communication skills. • Collaborative team player with excellent interpersonal abilities. • Self-starter with the ability to manage multiple priorities under tight deadlines Minimum Qualifications: • Bachelor’s degree in accounting, Finance, Economics, or a related field. • Advanced degree (MBA) or professional certification (CPA, CFA) is a plus. • Proven experience in corporate financial planning & analysis. • Preferred background in SaaS-based software or payments industry. • Familiarity with strategic planning, scenario analysis, and market evaluation. • Strong experience in financial modeling and performance reporting. • Proficiency with budgeting and reporting tools (e.g., Vena Solutions, Power BI/Tableau, PBCS). Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

The Customer Support Analyst will assist users of eRSP’s SaaS application by providing guidance, troubleshooting, and ensuring optimal use of the software. This role involves responding to support requests, troubleshooting user issues, and collaborating with internal teams to enhance product performance. | A minimum of a bachelor's degree is preferred along with at least 3 years of experience in a medical office or related field. Strong communication skills and proven ability to troubleshoot and resolve user issues effectively are essential. | It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. eRSP, part of the Fullsteam organization, is a rapidly growing home care software company specializing in SaaS solutions designed to streamline operations for home care agencies and service providers. Our platform empowers users to manage their businesses efficiently through advanced tools, automation, and real-time data insights. At eRSP, we are committed to delivering innovative technology solutions and exceptional customer support to help clients succeed in their day-to-day operations and achieve long-term growth. The Customer Support Analyst will play a key role in assisting users of eRSP’s SaaS application by providing guidance, troubleshooting, and ensuring optimal use of the software. This position is ideal for individuals who excel in problem-solving and customer service, with a passion for technology and continuous improvement. The Analyst will work closely with clients to address functional and technical inquiries, collaborating with internal teams to enhance product performance and user satisfaction. This role offers strong potential for career growth into senior positions within a dynamic and expanding organization. Primary Responsibilities Respond to product functionality and technical support requests from enterprise business clients in a timely and professional manner. Assist customers with application support needs, offering guidance on functionality, configuration, and workflow recommendations. Troubleshoot and identify causes of user issues; recommend solutions and collaborate with engineering teams as needed. Provide feedback to the product development team on product enhancements and improvements. Identify and recommend process improvements to enhance the customer experience. Facilitate communication between internal teams regarding client issues and requirements. Manage customer inquiries through the ticketing queue and live calls promptly. Achieve defined milestones and product knowledge benchmarks as outlined in internal training requirements. Skills & Competencies Minimum bachelor's degree preferred. Strong communication skills (phone, video conferencing, and email). Strong decision-making and problem-solving abilities. Excellent organizational and time-management skills. Ability to remain calm and professional under pressure. Proficiency in diagnosing and resolving technical issues. Ability to delegate tasks and set deadlines effectively. Excellent written communication for documentation and client correspondence. Willingness to work after-hour shifts on a rotational basis. Previous medical office experience (3+ years preferred). Minimum Qualifications Bachelor’s degree (preferred). Minimum of 3 years of experience in a medical office or related field. Demonstrated experience providing customer or technical support. Strong written and verbal communication skills. Proven ability to troubleshoot and resolve user issues effectively. Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law. It has come to our attention that various individuals and organizations are contacting people offering false employment opportunities with Fullsteam. These individuals and organizations may request personal information or money in order to progress the application. Fullsteam does not ask for money transfers or payments from applicants to secure a job. If you are asked for money transfers or payments to secure a job, you should assume that such individuals and organizations are not providing genuine offers or services. If you believe you have received a fraudulent job offer, we would appreciate you contacting us at HumanResources@fullsteam.com. All legitimate open positions at Fullsteam can be found in our careers job site. Please access that from the Apply for a job section to verify the legitimacy of a job offer. Fullsteam: Leading the Evolution of Software and Payments Fullsteam integrates modern and scalable payments technology with vertical software to create industry-specific features and end-to-end business management systems. Fullsteam is a rapidly growing, dynamic, and exciting private equity-backed software and payments company headquartered in Auburn, AL. The company was formed in 2018 by a core group of talented payments and software experts. Fullsteam is quickly expanding its operations through the acquisition of strategic portfolio companies that could benefit from our cutting-edge software and payments platform.

Manage invoicing, billing schedules, payment processing, ledger reconciliation, month-end close, and audit support. | Bachelor's degree in Accounting or Finance with 1-3 years corporate accounting experience and ability to work independently and collaboratively. | Job Description: • Generate, terminate, review, and send invoices accurately and in a timely manner. • Ensure adherence to billing schedules and deadlines. • Investigate and resolve billing discrepancies promptly. • Maintain an understanding of the end-to-end payment processing transaction lifecycle, including system architecture, execution, reconciliation, and error handling. • Prepare the payments terminal revenue bills and account for inventory for the point-of-sale (POS) terminals. • Reconcile assigned general ledger accounts and ensure reconciling items are resolved in a timely manner. • Develop and maintain documentation for payment processes and procedures. • Execute month-end close tasks including preparing journal entries in an accurate and timely manner. • Assist external auditors during interim and annual audits by providing documentation, explanations, and support related to revenue recognition practices and financial transactions. • Assist with audit compliance documentation as necessary. Requirements: • Bachelor's degree in Accounting, Finance, or related field. • Minimum 1-3 years of proven experience in corporate accounting. • NetSuite experience preferred. • Ability to work independently and collaboratively in a dynamic environment. Benefits: • Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. • Equal Opportunity/Affirmative Action employer. • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Prepare, assemble, and package food products while maintaining safety, sanitation, and quality standards in a team environment. | Must be available for 1st shift, able to stand long periods and lift 50 lbs, dependable, and have strong teamwork skills; prior production or warehouse experience preferred but not required. | We are seeking motivated and dependable Production Associates to join our Kitchen Department team at our Irving, TX distribution center. As a Production Associate, you will support daily operations by preparing, assembling, and packaging food products while maintaining high standards of safety, quality, and efficiency. Job Title: Production Associate – Kitchen Department Location: Irving, TX Shift: 1st Shift (AM) Pay Rate: $14.00/hr Benefits: Medical, Dental, AD&D Responsibilities: • Assist with food preparation, assembly, and packaging in the kitchen department. • Operate equipment and follow production guidelines. • Maintain a clean and organized work area. • Follow all safety, sanitation, and quality standards. • Work as part of a team to meet production goals and deadlines. • Perform other duties as assigned by supervisors or leads. Requirements: • Must be available to work 1st shift (AM) schedule. • Previous production, warehouse, or kitchen/food handling experience preferred but not required. • Ability to stand for long periods and lift up to 50 lbs. • Must follow safety and sanitation guidelines. • Dependable and punctual with strong teamwork skills. What We Offer: • Competitive pay at $14/hr. • Medical, Dental, and AD&D benefits. • Opportunity for growth and advancement. • Friendly and team-oriented work environment. #IND-L