Frontline Education

Design, build, test, deploy, and support scalable cloud-native platform services and APIs with a focus on reliability and extensibility. | Requires 5+ years for level I or 8+ years for level II in software engineering with strong TypeScript and backend development skills, experience with APIs, microservices, distributed systems, and cloud technologies. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs with a focus on reliability and extensibility. | Senior-level software engineering experience with TypeScript, backend development, API and microservices design, cloud technologies, and mentoring capabilities. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs to enable product teams. | Senior software engineering experience with TypeScript, backend development, API and microservices design, cloud technologies, and mentoring skills. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs with a focus on reliability and extensibility. | Senior software engineering experience with TypeScript, backend development, API and microservices design, cloud services, and mentoring capabilities. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs to enable product teams. | Senior-level experience in TypeScript, backend development, API and microservices design, distributed systems, and mentoring engineers. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs to enable product teams. | Senior-level software engineering experience with strong TypeScript and backend skills, API and microservices design, cloud-native development, and mentoring capabilities. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs to enable product teams. | Senior-level experience in software engineering with strong TypeScript backend skills, API and microservices design, distributed systems knowledge, and mentoring capabilities. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Design, build, and support scalable cloud-native platform services and APIs using modern backend technologies. | Senior-level software engineering experience with strong TypeScript and backend skills, API and microservices design, cloud-native development, and mentoring capabilities. | Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a Senior Software Engineer, you'll contribute beyond implementation. You'll help shape technical solutions, influence engineering practices, identify opportunities for improvement, and ensure platform capabilities remain reliable, extensible, and easy for downstream teams to adopt. Your work will directly support Frontline's ability to deliver meaningful outcomes for schools while creating exceptional experiences for both internal and external customers. How You'll Drive Success Platform Engineering & Solution Delivery • Design, build, test, deploy, and support cloud-native shared services and reusable platform capabilities. • Develop scalable APIs, microservices, asynchronous workflows, and event-driven solutions using TypeScript and modern backend technologies. • Build configurable and extensible platform capabilities that support diverse product needs across Frontline's ecosystem. • Contribute to distributed systems leveraging messaging technologies such as Kafka and modern event-driven architectures. • Support modernization initiatives that improve scalability, maintainability, security, and operational excellence. • Partner with product engineering teams to improve adoption experiences and reduce integration complexity. Technical Design & Collaboration Participate in discovery, refinement, and design discussions to evaluate requirements, identify tradeoffs, and shape practical solutions. • Collaborate with Product Managers, Architects, QA Engineers, Technical Leads, and Engineering Managers throughout the software development lifecycle. • Contribute to architectural discussions while aligning solutions to platform standards and long-term engineering objectives. • Communicate technical concepts, operational considerations, and implementation approaches clearly to technical and non-technical audiences. • Build strong partnerships across geographically distributed and cross-functional teams. • Engineering Excellence • Develop high-quality, maintainable, secure, and scalable software solutions. • Contribute to automated testing strategies, including unit, integration, API, and operational testing. • Participate in code reviews and provide thoughtful technical feedback that improves team outcomes. • Support CI/CD automation and continuous delivery practices. • Contribute to improvements in observability, resiliency, monitoring, troubleshooting, and operational support. • Promote reusable engineering patterns, platform consistency, and sustainable development practices. • Mentor fellow engineers and contribute to a culture of learning, accountability, and continuous improvement. AI-First Engineering • Leverage modern AI-assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate development, troubleshooting, testing, documentation, and solution exploration. • Apply strong engineering judgment when evaluating and validating AI-generated outputs. • Use AI to improve productivity while maintaining high standards for security, maintainability, quality, scalability, and operational integrity. • Champion responsible and effective AI adoption across engineering workflows. What You Bring to Help Us Grow Senior Software Engineer I You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 5+ years of professional software engineering experience. • Strong proficiency in TypeScript and modern backend development practices. • Experience designing and building APIs, microservices, and distributed cloud-native systems. • Ability to independently deliver complex features and services with high quality and reliability. • Experience contributing to technical design discussions and evaluating implementation tradeoffs. • Strong understanding of testing, scalability, maintainability, and operational excellence. • Experience mentoring less experienced engineers and contributing to engineering best practices. • Experience leveraging AI-assisted development tools to improve engineering productivity while applying sound judgment and validation practices. Senior Software Engineer II You will typically bring: • Bachelor's degree in Computer Science or a related field, or equivalent professional experience. • 8+ years of professional software engineering experience. • Deep expertise designing, building, and evolving complex distributed systems and shared platform services. • Experience leading technical solutions that span multiple teams, services, or platform capabilities. • Proven success influencing engineering standards, architectural decisions, and platform direction. • Strong systems-thinking capabilities with the ability to balance immediate delivery needs against long-term platform sustainability. • Experience mentoring engineers, elevating team capabilities, and improving engineering practices across broader groups. • Demonstrated success driving quality, scalability, maintainability, and operational excellence across complex systems. • Experience establishing effective AI-assisted engineering practices and helping teams adopt modern development workflows responsibly. Required Technical Experience for Both Levels • Strong proficiency with: • TypeScript • Node.js • Modern server-side frameworks such as NestJS • Experience designing and building: • APIs • Microservices • Distributed systems • Event-driven architectures • Experience with AWS services such as: • EC2 • Lambda • S3 • SNS/SQS • Container-based workloads • Experience with: • Docker • Relational databases • Kafka or similar messaging technologies • CI/CD pipelines • Familiarity with modern frontend concepts, including React, TypeScript, and component-based architectures. • Experience working within Agile software development environments. • Strong communication, collaboration, and problem-solving skills. Preferred Qualifications • Experience with .NET-based services and modernization initiatives. • Experience building platform capabilities consumed across multiple product teams. • Experience designing configurable and extensible platform services. • Experience supporting platform adoption and developer enablement initiatives. • Familiarity with frontend modernization efforts, including Angular-to-React migrations. • Experience with Kubernetes or container orchestration platforms. • Experience working within multi-tenant SaaS environments. • Experience collaborating with geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive A strong ownership mindset that embraces accountability and continuous improvement. • A collaborative approach that reflects our belief that we're better together. A commitment to understanding customer needs and building solutions that create meaningful outcomes. • Strong systems-thinking capabilities that balance local decisions with broader platform impact. • Curiosity, adaptability, and a passion for learning and applying emerging technologies. • Comfort navigating ambiguity while maintaining focus on delivery and customer value. • A desire to create reusable, scalable solutions that enable teams and strengthen the overall product ecosystem. • Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. How We Support Growth, Balance, and Well-Being • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. • Volunteer Time Off: Paid time to give back and support causes that matter to you. • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. • Our Philosophy: We believe time away from work helps you bring your best self to it. Continuous Learning and Growth • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. • Tuition Reimbursement: Invest in formal education to advance your skills and career. • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. Health, Happiness, and Purpose • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. • Employee Assistance Program (EAP): Confidential support for you and your family’s needs. • Comprehensive Benefits: Health and financial benefits that support your happiness and future. • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. Compensation & Benefits The full base compensation range for the level I is: $95,000-$125,000 The full base compensation range for the level II is: $130,000-$150,000. Frontline offers a competitive compensation package designed to reward impact and support your well-being, including: • Competitive base salary aligned to level, experience, skills, and market data. • Annual bonus opportunity. • 401(k) with company match. • Comprehensive medical, dental, and vision coverage. • Employee stock purchase opportunities where applicable. • Tuition reimbursement and professional development support. • Flexible time off and wellness-focused benefits. • Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.

Lead and architect frontend platform engineering pod to build reusable UI components, design systems, and ensure accessibility and consistency across products. | Requires 10+ years software engineering experience with strong frontend platform design, leadership, React, TypeScript, accessibility, and collaboration skills. | Principal Engineer - Platform, UI Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission Position Summary The Principal Engineer serves as the Technical Lead for a UI Platform engineering pod responsible for designing, building, and evolving shared frontend capabilities, design systems, and user interface frameworks that enable consistent, accessible, and high-quality user experiences across Frontline’s product portfolio. UI Platform teams create foundational frontend building blocks that product teams compose into customer-facing experiences. These capabilities include reusable UI components, design system standards, frontend frameworks, shared interaction patterns, accessibility standards, and developer tooling intended to improve consistency, usability, maintainability, and adoption across the organization. This role provides technical leadership, implementation guidance, and architectural stewardship for the pod while remaining actively engaged in hands-on engineering activities including software design, prototyping, implementation, code reviews, troubleshooting, modernization efforts, and operational support. The Principal Engineer partners closely with Engineering Managers, Product Managers, UX Designers, Platform Architects, QA Engineers, and peer Technical Leads to ensure frontend platform capabilities align with Frontline architectural standards, user experience goals, accessibility expectations, and long-term platform strategy. The role participates throughout the product lifecycle including discovery, refinement, implementation, adoption enablement, modernization initiatives, delivery, and operational support. Operating Model Expectations Engineering teams within Platform operate within a product-oriented delivery model emphasizing customer outcomes, continuous discovery, shared ownership, and cross-functional collaboration. The Principal Engineer is expected to: • Participate in product discovery and technical solution shaping activities. • Collaborate with Product Management and UX teams to evaluate feasibility, tradeoffs, adoption implications, accessibility considerations, and delivery approaches. • Take ownership of technical outcomes, user experience quality, operational sustainability, and platform adoption success. • Promote continuous improvement across engineering practices, frontend architecture, developer experience, and design system maturity. • Balance immediate delivery objectives with long-term maintainability, extensibility, scalability, accessibility, and operational excellence. • Drive alignment with Frontline architectural standards, engineering patterns, and UX consistency goals. • Help ensure frontend platform capabilities are reusable, composable, configurable, and easy for downstream teams to adopt. • Act like an owner by proactively identifying opportunities, risks, modernization needs, and improvements that advance broader organizational goals. How You'll Drive Success Technical Leadership & Pod Execution • Serve as the Technical Lead for a UI Platform engineering pod responsible for shared frontend capabilities and design system components. • Provide day-to-day technical leadership, guidance, and mentorship to engineers within the pod. • Lead technical execution activities including decomposition, implementation strategy, design reviews, and delivery coordination. • Partner with Engineering Managers to ensure successful sprint execution and continuous improvement. • Collaborate with Platform Architects and UX leaders to align frontend platform solutions with architectural standards and user experience strategy. • Promote engineering craftsmanship with strong emphasis on usability, accessibility, maintainability, extensibility, performance, and operational excellence. • Facilitate technical discussions and effectively drive alignment across engineering, UX, and product stakeholders. • Help establish reusable frontend patterns and implementation approaches that improve consistency across Frontline applications. Product Discovery, UX Collaboration & Platform Design • Collaborate closely with Product Managers and UX teams during discovery activities to shape reusable frontend platform solutions. • Participate in early-stage ideation, technical feasibility analysis, rapid prototyping, and user experience discussions. • Help identify assumptions, dependencies, accessibility concerns, operational implications, and adoption risks before delivery commitments are made. • Contribute to defining MVP scope and iterative delivery strategies. • Ensure frontend platform capabilities are designed with downstream developer experience, usability, accessibility, and consistency in mind. • Participate in refinement sessions to ensure requirements are technically sound, testable, reusable, and operationally sustainable. UI Platform & Frontend Engineering • Design and implement reusable frontend platform capabilities, component libraries, and design system frameworks. • Develop and maintain shared UI components using React, TypeScript, and JavaScript. • Build frontend platform capabilities that support composability, configurability, accessibility, and consistent user experiences across the product portfolio. • Contribute to frontend architecture patterns, state management approaches, theming strategies, and shared interaction models. • Support modernization initiatives involving legacy Angular-based applications and progressive migration strategies. • Partner with downstream product teams to improve adoption experience and reduce integration friction. • Contribute to frontend performance optimization, accessibility compliance, operational support, and developer tooling improvements. • Help establish standards and practices for frontend testing, component quality, and user experience consistency. Architecture, Standards & Engineering Excellence • Lead Design Sketch reviews and contribute solution-level architecture documentation. • Ensure frontend platform solutions align with established engineering standards, design system principles, accessibility requirements, and architectural patterns. • Drive adoption of modern CI/CD, automated testing, and frontend operational excellence practices. • Champion maintainable, accessible, and operable-by-default frontend engineering practices. • Mentor engineers through design discussions, code reviews, pair programming, and technical coaching. • Promote reusable frontend platform capabilities and encourage consistency across product teams. • Help establish engineering practices that improve long-term maintainability, developer productivity, and UX consistency. AI-Assisted & Agentic Engineering Practices • Effectively leverage modern AI-assisted and agentic development tooling such as GitHub Copilot, Claude Code, and OpenAI Codex to improve engineering productivity and accelerate frontend development activities. • Apply sound engineering judgment when supervising, validating, and operationalizing AI-generated outputs. • Utilize AI-assisted workflows to support component generation, modernization efforts, testing, documentation, accessibility improvements, and solution exploration while maintaining strong standards for quality, usability, accessibility, and maintainability. • Encourage experimentation and continuous improvement in frontend engineering practices while maintaining strong delivery discipline. What You Bring to Help Us Grow Required • Bachelor’s Degree in Computer Science or related field. • 10+ years of professional software engineering experience. • Proven experience leading technical execution for frontend engineering teams or pods. • Strong experience designing and building modern frontend platforms, component libraries, or design systems. • Strong proficiency in:• React • TypeScript • JavaScript • Modern frontend architecture patterns • Experience building reusable component-based frontend systems. • Experience with modern CSS frameworks and responsive design approaches. • Strong understanding of frontend usability, accessibility, and user experience principles. • Experience with frontend testing strategies and modern CI/CD workflows. • Familiarity with cloud-native application architectures and distributed systems concepts. • Experience supporting frontend modernization initiatives including migration from Angular-based applications. • Experience operating within Agile/Scrum delivery models. • Strong communication skills with the ability to engage technical and non-technical stakeholders. • Demonstrated ability to mentor engineers and elevate frontend engineering practices across teams. Preferred • Experience building shared frontend platform capabilities consumed across multiple product teams. • Experience supporting enterprise-scale design systems. • Familiarity with Storybook or similar component development tooling. • Experience with accessibility compliance standards and inclusive design practices. • Experience collaborating closely with UX and Product organizations. • Familiarity with Node.js and backend-for-frontend concepts. • Experience collaborating with offshore or geographically distributed engineering teams. • Experience leveraging AI-assisted or agentic development workflows in professional software engineering environments. What You'll Need to Thrive Personal Attributes • Acts like an owner by taking accountability for outcomes, adoption, quality, consistency, and long-term sustainability. • Strong systems-thinking mindset that balances local optimization with portfolio-wide user experience impact. • Pragmatic and delivery-oriented while maintaining high engineering and usability standards. • Comfortable operating in ambiguity and helping teams create clarity. • Strong collaborator who values partnership, transparency, and shared success. • Passionate about frontend craftsmanship, accessibility, developer experience, and exceptional user experiences. • Curious, adaptable, and continuously learning. • A “One Team” mindset grounded in servant leadership and shared accountability. Our Mission, Our People, Our Purpose Frontline Education is a pioneer of school administration software purpose-built for K–12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K–12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company. We’re a group of unique and talented individuals who love what we do. We believe in servant leadership, collaboration, continuous improvement, and balancing great work with a healthy life outside of it. Frontline embraces diversity, equity, and inclusivity and is an equal opportunity employer. At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most, their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. Compensation & Benefits The full base salary range for this position is $160,000-$185,000. • Bonus eligibility and long-term incentive opportunities • 401(k) with company match • Comprehensive health, dental, and vision coverage • Employee stock purchase plan • Generous paid time off and tuition reimbursement Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.

Lead and execute client success strategy, manage and develop client success teams, integrate AI-powered tools, drive client retention and expansion, and ensure operational excellence. | 8-10+ years in client success or account management with 3-5+ years in senior leadership, experience in SaaS or tech-led organizations, AI-driven customer success tool implementation, strong strategic and analytical skills, and ability to lead high-performance teams. | Director, Client Success Management Location: United States Description Director, Client Success Management Location Requirements: Hybrid to Wayne or Naperville. Remote candidates will be considered. Your role on the team: We are seeking a Director of Client Success Management who brings a bold, forward-thinking approach to customer engagement and lifecycle management. This individual will be responsible for architecting and executing a comprehensive strategy to ensure our clients realize measurable value, fueling both retention and expansion. The ideal candidate is a strategic operator and inspiring people leader who instills discipline, ownership, and accountability across the team, while actively championing an AI-first, innovation-driven culture. This leader must possess a strong bias for action, a passion for operational excellence, and a commitment to “driving value that drives demand.” They will empower their team to anticipate client needs, deliver high-impact engagements, and scale through technology and automation. You can expect to: Strategic Leadership • Define and execute a client success strategy that aligns with company goals and enables scalable, value-driven outcomes across the client lifecycle. • Establish a long-term vision that prioritizes innovation, digital transformation, and proactive client success practices. • Serve as a thought leader in customer success strategy, continuously identifying new methods to elevate client value, reduce churn, and maximize lifetime value. • Act as an executive sponsor for a defined subset of strategic accounts, fostering senior-level relationships and ensuring alignment between customer outcomes and business goals. AI-Enabled Client Success • Lead the integration of AI-powered tools and capabilities (e.g., predictive health scoring, automated engagement, sentiment analysis, renewal forecasting) to streamline operations and surface actionable insights. • Champion an AI-first mindset across the Client Success organization, ensuring all team members are enabled to leverage emerging technologies to enhance client interactions and improve efficiency. • Partner with cross-functional teams to design and implement intelligent workflows and automation that increase touchpoint consistency, accelerate time-to-value, and identify risk indicators earlier in the client journey. Client Engagement & Retention • Ensure all accounts have actionable success plans aligned to client goals, with consistent delivery of insights, value realization milestones, and ROI tracking. • Own the framework for Executive Business Reviews (EBRs), ensuring strategic alignment with key stakeholders and executive sponsors. • Personally manage key escalations and at-risk relationships while driving a culture of proactive resolution and customer advocacy. Team Management & Development • Directly lead and support a team of Strategic Client Outcome Partners and Client Outcome Managers, setting clear expectations, measurable objectives, and a standard of excellence. • Hire, develop, and retain a high-performing team of client success professionals with a deep commitment to accountability, excellence, and continuous learning. • Establish a feedback-driven culture rooted in transparency, empowerment, and results. • Drive alignment across teams to ensure unified customer communication, seamless handoffs, and cross-functional execution. Growth & Expansion • Collaborate with Sales and Marketing to identify and drive opportunities for product expansion, adoption, and upsell within existing accounts. • Ensure that value delivery is tightly coupled with demand generation efforts, enabling satisfied clients to become advocates and repeat buyers. Operational Excellence & Innovation • Design and optimize processes, playbooks, and engagement models tailored by customer segment, powered by technology and real-time data. • Leverage analytics, AI, and automation to improve forecasting accuracy, streamline renewals, and optimize team capacity. • Regularly evaluate new technologies and partner with Product and IT to pilot solutions that improve the client experience and internal efficiency. Key Metrics / KPIs • Gross Revenue Retention (GRR) • Net Revenue Retention (NRR) • Customer Health Score Accuracy & Predictive Engagement Rates • Time-to-Value (TTV) • Churn Rate • Expansion Revenue / Product Adoption Growth • Client Advocacy (e.g., NPS, referrals, testimonials) What you bring to the role: • Are a builder, not a maintainer—ready to architect a modern client success engine powered by data, technology, and innovation. • Have a natural bias for action and operate with urgency and clarity, especially in complex or ambiguous situations. • Lead with integrity, inspire accountability, and believe in coaching up, not managing down. • Embrace change and challenge with a growth mindset, always seeking a better way. • Understand that value delivered is what drives client demand—and you know how to operationalize that across an entire team. Qualifications: • 8–10+ years of experience in Client Success, Account Management, or Customer • Experience, with 3–5+ years in a senior leadership capacity. • Proven success leading scaled client success operations in a SaaS or technology-led organization. • Demonstrated experience implementing or scaling AI-driven tools or customer success technologies such as Gainsight, Totango, Salesforce, or similar platforms. • Deep understanding of the customer lifecycle, segmentation models, digital success strategies, and operational best practices. • Track record of building high-performance teams, leading through change, and delivering measurable business outcomes. • Highly analytical, with strong communication and executive presence. • Passion for innovation, continuous improvement, and delivering exceptional client value at scale. Who we are: Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company. We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work. Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The perks of being a Frontliner: Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, ESPP, and personalized PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment. The salary range for this role is $145,000 - $155,000 per year, based on experience, skills, and internal equity. In addition to base salary, this role includes a bonus, personalized PTO, and comprehensive benefits, including health insurance, 401k, and much more! Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement, and click here to read our Applicant Privacy Statement

Manage a client support team to deliver technical support, improve customer satisfaction, handle escalations, and optimize support operations. | Bachelor’s degree, experience leading distributed customer support teams in an enterprise SaaS environment, strong communication and organizational skills, and ability to manage support metrics and processes. | Support Manager - SPM (Special Programs Management) Location: United States Description Support Manager - SPM (Special Programs Management) Location Requirements: Hybrid to Wayne, PA or Naperville, IL. Remote candidates will be considered. Your role on the team: The Support Manager, reporting to a Senior Support Manager, leads a client support team responsible for helping customers answer technical support inquiries as well as mitigate and solve problems within the solution. This role will manage service delivery operations including WFM (workforce management), inbound volume across multiple channels, initial response SLA’s, issue cycle and resolution times, customer escalations and customer satisfaction. You can expect to: • Create an environment that fosters trust, open communication, creative thinking & cohesive team effort. • Motivate & inspire team members through servant leadership and by being an example. • Provide daily direction and communication to employees so that customer interactions are handled in a timely, efficient and knowledgeable manner. • Schedule routine 1:1 sessions with each team member to provide the following: • Metrics and performance feedback and coaching on a regular basis to each team member. • Write and deliver performance feedback in the performance management process and support development efforts through feedback in the employees’ Individual Development Plan. • Be available for employees with work and/or individual performance issues, by providing appropriate coaching, counseling, direction and resolution. • Ensure employees have appropriate training and other resources to perform their jobs. • Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. • Share continual responsibility for deciding how to manage the employees’, ensuring calls are handled efficiently and effectively. • Establish work procedures and processes that support company and departmental standards, and strategic directives. Provide continual evaluation of existing processes and procedures. • Use appropriate judgment in upward communication regarding department or employee concerns. • Increase client satisfaction through Net Promoter Scores and Customer Satisfaction measurements. • Understand and the individual utilization and team capacity based on the average and anticipated volume of support to help establish metrics for the team. • Help drive a reduction in support volume by helping create knowledge base and drive users to available online resources. • Research and develop pro-active customer support approaches to minimize overall customer support that is necessary. • Guide and help manage the liaison between Client Success and Product for specific product line to represent product & client priorities and communication. What you bring to the role: You're a motivated self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. The ideal candidate will have exceptional customer service skills, solid technical experience, and proven experience leading a distributed customer support team at an enterprise SaaS organization. • Ability to meet key performance indicators such as first call resolution, schedule adherence, and customer satisfaction. • Ability to review customer satisfaction results and develop improvement initiatives. • Ability to research, analyze, develop, and recommend processes and procedures to improve the customer's overall experience. • Ability to analyze and influence support metrics, support channels and self-service tools to measure deflection of support. • Strong desire to coach, mentor, and retain talent. • Ability to work self-sufficiently in a fast-paced environment. • Ability to manage multiple clients & cases simultaneously with minimal supervision. This role requires: • Technical proficiency, communication and organizational skills are top strengths. • Bachelor’s Degree or higher. • Leverage knowledge base articles for both troubleshooting and educating clients. • Manage a team of approximately 8-10 people; including growth and evaluation of team, PTO approvals, and management of team expenses. • Strong verbal and written communication skills. Who we are: Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company. We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work. Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The perks of being a Frontliner: Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, ESPP, and personalized PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment. The salary range for this role is $85,000 - $90,000 per year, based on experience, skills, and internal equity. In addition to base salary, this role includes a bonus, personalized PTO, and comprehensive benefits, including health insurance, 401k, and much more! Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.