Freestar

The role involves managing cloud infrastructure, automation, and system reliability for a high-availability environment. | Requires 5-7 years in DevOps/SRE with expertise in GCP, Terraform, Kubernetes, scripting, and CI/CD pipelines, which are not reflected in your experience. | About Freestar: Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content. Job Description: Reporting to the VP of Architecture, the Senior DevOps Engineer is a core member of the Freestar Platform Team, responsible for the reliability, security, efficiency, and evolution of our global, customer-facing infrastructure. The Platform Team's mission is to enable our product and engineering teams to deliver high-quality software rapidly and reliably by providing a scalable, automated, and secure foundation. In this role, you will join a team of skilled engineers to work on strategic projects to enhance system reliability and efficiency, and increase deployment velocity across the organization. You will also work in close collaboration with Engineering and Product teams to provide cross-functional infrastructure and operational support. Our ideal candidate thrives on solving complex technical challenges in a fast-paced environment, supporting multiple projects, and is committed to maintaining high technical standards through automated workflows and the engineering of a resilient, scalable foundation. Responsibilities: Cross-Functional Support: Act as the primary technical point of contact for Engineering and Product teams, providing daily operational support for Platform requests. Infrastructure & Cloud Management: Design, deploy, and manage scalable services on GCP. Automation & CI/CD: Build and optimize repeatable deployment pipelines and deployment blueprints. Cost Optimization: Monitor cloud expenditure and implement right-sizing initiatives to support departmental cost-reduction goals. Reliability & Monitoring: Maintain comprehensive monitoring and alerting frameworks to ensure high availability and lead rapid incident response for critical systems. Security & Compliance: Execute stack-hardening tasks, including vulnerability scanning, access control audits, and secrets detection. System Maintenance: Manage the ongoing updates, patching, and maintenance of platform components. Qualifications: Experience: 5–7 years in DevOps, SRE, or Cloud Engineering with a focus on high-availability production environments. Cloud Expertise: 3+ years of deep, hands-on experience with major cloud providers (GCP preferred, AWS, or Azure), including cloud architecture, resiliency, and disaster recovery. Infrastructure as Code: Expert-level proficiency with Terraform and a "policy as code" mindset. Containers & Orchestration: Advanced knowledge of Docker and Kubernetes, including image management and cluster administration. Programming & Scripting: Strong fundamentals in Python, Shell, or equivalent languages for automation and tool building. CI/CD & DevOps Tooling: Proven experience building and maintaining modern pipelines (GitHub Actions, JFrog, CloudBuild) Networking & SecOps: Solid understanding of cloud networking (VPCs, Firewalls) and security practices, including IAM, secrets management, and vulnerability scanning. We’d also like to see: A systematic, detail-oriented approach to troubleshooting and critical system examination. The ability to act independently and take ownership of technical tasks with minimal guidance. Previous experience in a high-scale, fast-paced environment (AdTech or Fintech experience is a plus). Experience with AI-driven automation, such as integrating AI agents into DevOps workflows, automated incident summaries, or leveraging LLMs to enhance developer productivity. What you can expect in return: Full-Time, salaried position Generous Flexible Time Away policy Fully remote company, with collaborative asynchronous teamwork. The opportunity to be part of something BIG Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Analyze and interpret complex data sets to optimize publisher yield, develop monitoring systems, and support monetization strategies. | Requires 3-5 years in ad tech, deep knowledge of header bidding, SSPs, DSPs, ad serving, and experience with data visualization and large datasets. | Job Description: • Identify, analyze, and interpret trends in complex data sets to maximize publisher yield. • Extract and analyze bidstream and auction data to surface trends, anomalies, and optimization opportunities. Provide recommended changes to enhance bidding dynamics and yield outcomes. • Develop and maintain analytic monitoring and alerting systems for yield management, ensuring rapid identification and diagnosis of revenue-affecting issues and performance drops. • Produce data-driven summaries and actionable insights for internal teams and executives, ensuring technical accuracy and clear communication for a range of technical and non-technical stakeholders. • Support Yield Managers and Publishers in implementing data-driven best practices and monetization strategies. • Monitor macro and micro trends, providing proactive alerting on network or site-level issues and tracking key KPIs (ie fill rate, eCPM, revenue, latency, viewability). • Investigate and respond to technical or operational issues to maximize yield without compromising user experience, site speed, or ad quality. • Build and maintain AB testing frameworks, reporting, and result interpretation. • Perform root cause analysis for data or ad-serving problems; provide technical QA for new publisher onboarding, AB tests, product launches, and engineering initiatives. • Act as a subject matter expert for Freestar data capabilities. Support data integrity projects. • Project manage yield and data initiatives from planning through successful implementation, ensuring clarity, accountability, and effective communication. Collaborate cross-functionally with Business Intelligence, Product, Engineering, Customer Success, Business Development, and Demand. • Stay up-to-date on industry trends and emerging yield opportunities; recommend and pilot innovative monetization solutions. Requirements: • Bachelor’s degree or relevant work experience in Mathematics, Economics, Statistics, Business Analytics, Data Science, or a related quantitative field. • 3-5 years of experience in ad tech; preferably at a digital publisher or ad management company. Minimum 2 years of experience in an analytical role. • Deep familiarity with header bidding, Prebid, SSPs, DSPs, ad serving, Google Ad Manager, and major ad tech platforms. • Advanced skills in Excel and Google Sheets. Familiarity with working with large complex data sets. • Experience in SQL and willingness to adopt new data tools as needed. • Hands-on experience with data visualization and presentation tools to tell compelling stories with data. • Adept at deriving analytic insights, and presenting findings to external and internal stakeholders. • Strong written and verbal communication skills to explain complex yield strategies and analytical insights to technical and non-technical audiences. Benefits: • Full-Time, Salaried Position • The opportunity to be part of something BIG

Manage top-tier publisher clients by maintaining relationships, optimizing ad stack performance, and collaborating with internal teams to drive revenue growth. | 2-3 years in Customer Success or Account Management with AdTech or publisher experience, strong knowledge of programmatic advertising and Google ad products, and excellent communication skills. | About Freestar: Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content. Job Description: Our Customer Success Managers work directly with our top-tier clients, acting as the primary point of contact. To succeed in this role, you’ll need a deep understanding of publisher needs, the ability to clearly communicate technology products, and a solid knowledge of both current and emerging advertising solutions (such as ad serving, header bidding, video, etc.). A strong grasp of monetization strategies is also essential. You will collaborate with Yield Analysts, Publisher Operations, Engineers, and Business Intelligence teams to tackle challenges and optimize our publishers' ad stacks. Responsibilities: • Have a firm grasp of each publisher's business, including their main KPIs, competitive standing, performance initiatives, and industry needs • Maintain daily and weekly contact with clients to foster the publisher relationship, building a strong rapport and ensuring clear performance strategies are being met • Lead both client-facing and internal calls, including, but not limited to, business reviews • Liaise between our clients and internal teams on a daily basis. Be the face and voice of Freestar, responding to clients via phone, email, and Slack • Monitor site performance, offering optimization ideas • Serves as a support system between the technical team and the publisher, using data to proactively diagnose, troubleshoot, and resolve anomalies • Pitch and upsell new products that will have a positive impact on our publishers' performance and overall business. While this is not a sales role, you will still need to be comfortable in offering our publishers all of the Freestar solutions that make sense for their needs. We are revenue experts, so if there is room for growth, our clients expect to hear those ideas from us • Act as an expert for both Freestar products and industry trends, providing guidance, support, and education to our publishers, with the ability to explain complex technical concepts in simple terms for clients and stakeholders with varying levels of expertise • Generate new business from current publishers by solidifying our reputation in the marketplace and fostering a strong referral network • Handle delicate situations that have been escalated and require a high level of skill and temperament to defuse and resolve • Elevate the skill set of the Customer Success team by sharing industry knowledge, promoting a culture of learning, and discussing best practices Qualifications: • 2-3 years of proven success as an Account Manager or Customer Success Manager • Experience in the AdTech industry and/or a Publisher background. Advanced understanding of the programmatic advertising ecosystem, specifically header bidding • Well-versed in Google products, including but not limited to, Google Ad Manager and Google Analytics • Familiarity with CRM and project management systems such as Salesforce, Trello, Zendesk, and Jira • Excellent verbal and written communication skills We’d also like to see: • Exceptional organizational and time management skills with the ability to navigate and properly prioritize multiple competing deadlines and projects simultaneously. • Strong work ethic and high internal drive, with a strong sense of urgency to drive projects to completion • Professional maturity and confidence, with the ability to effectively take the lead on both internal and external calls • Teamwork, interpersonal & relationship-building skills, with the ability to lead by influence and example • A proactive mindset with the ability to take initiative beyond the specific role, supporting the company and cross-functional teams in achieving our overall goals. What you can expect in return: • Full-Time, Salaried Position • Fully remote company with collaborative asynchronous teamwork • The opportunity to drive success alongside some of the top publishers in the world Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship

Manage top-tier publisher clients by optimizing ad stack performance, leading client communications, collaborating with internal teams, and driving monetization strategies. | 2-3 years experience in Customer Success or Account Management in AdTech or publisher background, strong knowledge of programmatic advertising, Google products, CRM tools, and excellent communication skills. | About Freestar: Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content. Job Description: Our Customer Success Managers work directly with our top-tier clients, acting as the primary point of contact. To succeed in this role, you’ll need a deep understanding of publisher needs, the ability to clearly communicate technology products, and a solid knowledge of both current and emerging advertising solutions (such as ad serving, header bidding, video, etc.). A strong grasp of monetization strategies is also essential. You will collaborate with Yield Analysts, Publisher Operations, Engineers, and Business Intelligence teams to tackle challenges and optimize our publishers' ad stacks. Responsibilities: • Have a firm grasp of each publisher's business, including their main KPIs, competitive standing, performance initiatives, and industry needs • Maintain daily and weekly contact with clients to foster the publisher relationship, building a strong rapport and ensuring clear performance strategies are being met • Lead both client-facing and internal calls, including, but not limited to, business reviews • Liaise between our clients and internal teams on a daily basis. Be the face and voice of Freestar, responding to clients via phone, email, and Slack • Monitor site performance, offering optimization ideas • Serves as a support system between the technical team and the publisher, using data to proactively diagnose, troubleshoot, and resolve anomalies • Pitch and upsell new products that will have a positive impact on our publishers' performance and overall business. While this is not a sales role, you will still need to be comfortable in offering our publishers all of the Freestar solutions that make sense for their needs. We are revenue experts, so if there is room for growth, our clients expect to hear those ideas from us • Act as an expert for both Freestar products and industry trends, providing guidance, support, and education to our publishers, with the ability to explain complex technical concepts in simple terms for clients and stakeholders with varying levels of expertise • Generate new business from current publishers by solidifying our reputation in the marketplace and fostering a strong referral network • Handle delicate situations that have been escalated and require a high level of skill and temperament to defuse and resolve • Elevate the skill set of the Customer Success team by sharing industry knowledge, promoting a culture of learning, and discussing best practices Qualifications: • 2-3 years of proven success as an Account Manager or Customer Success Manager • Experience in the AdTech industry and/or a Publisher background. Advanced understanding of the programmatic advertising ecosystem, specifically header bidding • Well-versed in Google products, including but not limited to, Google Ad Manager and Google Analytics • Familiarity with CRM and project management systems such as Salesforce, Trello, Zendesk, and Jira • Excellent verbal and written communication skills We’d also like to see: • Exceptional organizational and time management skills with the ability to navigate and properly prioritize multiple competing deadlines and projects simultaneously. • Strong work ethic and high internal drive, with a strong sense of urgency to drive projects to completion • Professional maturity and confidence, with the ability to effectively take the lead on both internal and external calls • Teamwork, interpersonal & relationship-building skills, with the ability to lead by influence and example • A proactive mindset with the ability to take initiative beyond the specific role, supporting the company and cross-functional teams in achieving our overall goals. What you can expect in return: • Full-Time, Salaried Position • Fully remote company with collaborative asynchronous teamwork • The opportunity to drive success alongside some of the top publishers in the world Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship