Fred Loya Insurance Agency

Provide courteous customer service, handle payments and transactions, follow up on policies, perform vehicle inspections, and support marketing initiatives. | High school diploma, basic computer skills, excellent communication, ability to pass state licensing, flexible schedule, and reliable transportation. | Brief Description Essential Duties and Responsibilities • Sales • Provides professional, courteous service to internal and external customers • Answers any questions regarding customer’s policy • Accept payments and process transactions • Identify any potential needs the customer may have regarding their policy • Follow up with customers on quotes, renewals, and cancellations • Involved with marketing initiatives for new business development on an as-needed basis • Maintain a neat and clean work area and office • FNOL’s (vehicle inspections) • Taking vehicle pictures (squatting, bending, flexing required) • Bank run deposits • Position is full time • Other duties as assigned Qualifications/Requirements • Computer literate desired from basic to intermediate skills • Bilingual (English/Spanish) is helpful • Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers • Must pass state licensing requirements • Flexible schedule • Reliable transportation Education/Training/Experience • High School Diploma • Previous customer service experience is helpful Requirements Qualifications/Requirements Computer literate desired from basic to intermediate skills Bilingual (English/Spanish) is helpful Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers Must pass state licensing requirements Flexible schedule Reliable transportation Education/Training/Experience High School Diploma Previous customer service experience is helpful Summary Essential Duties and Responsibilities Sales Provides professional, courteous service to internal and external customers Answers any questions regarding customer’s policy Accept payments and process transactions Identify any potential needs the customer may have regarding their policy Follow up with customers on quotes, renewals, and cancellations Involved with marketing initiatives for new business development on an as-needed basis Maintain a neat and clean work area and office FNOL’s (vehicle inspections) Taking vehicle pictures (squatting, bending, flexing required) Bank run deposits Position is full time Other duties as assigned