Foundation for California Community Colleges

Manage and validate district transcript data, collaborating with technical staff and education experts to resolve discrepancies. | Bachelor's degree and 3+ years experience with K-12 or higher education transcript data, proficiency in SQL, and familiarity with Student Information Systems. | District Data Support Analyst, Data Services California College Guidance Initiative Full-Time Remote Within California With Occasional Travel All Candidates Must Currently Live Full-Time in California Overview of Role The California College Guidance Initiative (CCGI) is looking for an analyst to join the team that supports Local Education Agencies (LEAs) as they implement transcript-informed functionality on CaliforniaColleges.edu. The Data Services District Data Support Analyst, will oversee the receipt, processing, troubleshooting and data validity reviews of district transcript files including: (1) Recurring management of transcript files from various LEAs in California, (2) Troubleshooting discrepancies found by educators, (3) Supporting LEA staff to resolve the file related issues. Additionally, the District Data Support Analyst will work closely with our Technical Assistance staff to resolve cases related to transcript files. The Data Services District Data Support Analyst, is responsible for working closely with LEA experts to ensure transcript data is provided in a timely manner and is accurate. For new LEAs coming on board, this typically involves supporting LEAs to create the transcript files or to advise on issues when creating the transcript files. This position does not write production code. However, a level of comfort with the software tools and languages in use at CCGI (SQL, Jira, Excel, Salesforce) is preferred. The ideal candidate for this position has experience working in K-12/higher Ed data systems and/or student records management and understands the nuances of student transcript data. The candidate should have an interest in large educational systems and the equity challenges that students face when navigating such systems. We work to solve large scale, system-level problems. You must be comfortable working with unknowns and ambiguous solutions, as well as passionate about promoting public education and advancing educational equity. This role reports to the Director, User Support. What Will You Be Doing? ● Regularly process and review logs for transcript files in AWS and CaliforniaColleges.edu environments. ● Develop documentation that considers the technical and end user needs to create the transcript files and convey data validity concerns in an articulate, actionable manner. ● Ensure progress on cases in accordance with case management specifications. ● Support ongoing quality assurance testing on transcript files for existing and onboarding districts. ● Performing research and designing test case scenarios to identify system bugs. ● Support investigation and resolution of transcript file issues both structural and data validity. ● Develop and maintain documentation that supports the processing of transcript files. ● Communicating and/or virtually meeting with Data Leads in CCGI partner LEAs to resolve data file related items. ● Other duties as assigned by your supervisor. What Technical Skills Do You Need? ● Bachelor’s Degree in a Business, Math, Information Technology related major or equivalent professional experience. ● At least two years of cumulative professional experience. ● At least three years experience with K-12 or higher education transcript data sets. Familiarity with CALPADS data sets is a plus. ● Minimum of 2+ years’ experience working with and analyzing complex data files and file formats. ● High level of comfort working with large data sets using text editors and SQL or similar language to query Transcript files. ● Familiarity with one or more K-12 student information systems (SIS), such as PowerSchool, Aeries, Infinite Campus, Synergy, etc., is required. ● Demonstrated ability to develop technical documentation. What Intangibles Do You Need? ● Strong decision-making skills and collaborative spirit, with the ability to take abstract brainstorming and generate concrete proposals for action. ● Advance projects without detailed supervision, balancing multiple responsibilities and providing colleagues with actionable proposals for advancing collective efforts. ● Desire to collaborate with others by providing and receiving direct feedback, being vulnerable, and leading with professionalism and kindness. ● Thrive in a fast-paced environment with changing priorities and deadlines. ● Juggle multiple projects of various scopes with ease and grace. ● Meticulous attention to detail. ● Excellent verbal communication skills and the ability to communicate with various levels of professionals. ● A commitment to the ongoing process of recalling and identifying what you’ve learned from each project, then explaining what you’ve learned to others, and finally making connections that allow you to implement change for your next project. More About the User Support Team The team is composed of individuals, working remotely across California, that support LEAs in the state of California to ensure timely and accurate transcript data is processed in CaliforniaColleges.edu. The team does NOT include data scientists, developers or programmers. We work closely with the Director of Integrations and the Director of Cloud Infrastructure to resolve bugs or anomalies when processing transcript files. In addition, we work within a team that focuses on providing technical assistance to all LEA’s using transcript-informed functionality on CaliforniaColleges.edu with respect to resolving Course Management Portal (CMP) discrepancies and improving transcript transcription processes. We are looking for individuals who bring experience with them to the role, but also expect all team members to continue to grow their skills through active and ongoing learning. This role reports to the Deputy Director, Data Services. More About CCGI The California College Guidance Initiative (CCGI) is a state-funded nonprofit that works in partnership with California’s educational institutions—K-12 Local Education Agencies (LEAs), the California Community Colleges (CCC), the California State University (CSU), the University of California (UC), and the California Student Aid Commission (CSAC)—to smooth the path to college and career for all California students, especially those who have been underrepresented in higher education. As a crucial component of the California Cradle-to-Career (C2C) Data System, CCGI advances efforts to improve students’ transitions from K-12 to higher education by streamlining the college and financial aid application processes, while providing educators with the information necessary to inform data-driven counseling practices and real-time decision-making. CCGI achieves this work through management of CaliforniaColleges.edu, the State of California’s official college and career planning platform for 6th-12th grade students. The platform is free and serves as an infrastructure for postsecondary planning, data-driven student guidance, and the sharing of student records from K-12 LEAs to California’s public higher education systems and CSAC. CCGI serves over 70% of California students, and we are slated to scale statewide in the coming years as required by California Education Code Section 60900.5, which charged CCGI with ensuring all 6th-12th grade students have “transcript-informed” accounts on CaliforniaColleges.edu. CCGI is a positive, diverse, and supportive culture. At our core, we prioritize the needs of students above all else. Everyone at CCGI works remotely from home offices. We are all located in various parts of California and make use of tools, such as ZOOM, Slack, and Salesforce, to communicate and document our work. While some people regularly travel locally and/or statewide for required business meetings, we only occasionally conduct internal meetings in person. CCGI is housed at the Foundation for California Community Colleges but is an autonomous initiative with its own mission, goals, and executive leadership team. The salary range for this position is: $75,000 - $95,000 The Foundation’s benefit package currently includes paid holidays, sick and vacation leave; medical, dental, and vision insurance, Employee Assistance Program, a defined benefit retirement plan (CalPERS), and 403(b) and 457(b) retirement plans. Our excellent benefit package also provides $50,000 Basic Life and Accidental Death and Dismemberment insurance coverage for eligible employees, Flexible Spending Accounts, Tuition Reimbursement, Voluntary Life Insurance, Pet insurance and more. Application Instructions ● Go to https://www.cacollegeguidance.org/careers/ ● Find [District Data Support Analyst] and follow the directions to apply. The application process will be open until the position is filled. The Foundation for California Community Colleges is committed to providing an environment of mutual respect where equal employment opportunities (EEO) are available to all employees and applicants without regard to race, color, ancestry, national origin, genetic characteristics, sex, gender identity, gender expression, sexual orientation, marital/parental status, political affiliation, religion, age, disability, pregnancy, childbirth, breastfeeding or veteran status. In addition to federal law requirements, the Foundation for California Community Colleges complies with applicable state and local laws governing non-discrimination in employment. Budgeted Annual Salary Pay Range: Final salary and rates are based on education, experience, skills relevant to the role, and internal equity. The Foundation for California Community Colleges is the official nonprofit partner to the California Community Colleges, the largest and most diverse system of higher education in the nation. Our work reaches all 116 California Community Colleges across 73 districts and is designed to help improve the student experience and expand pathways to economic and social mobility across California. More specifically, we exist to benefit: Students: We believe in ensuring students from all backgrounds succeed in reaching their goals and improving their lives and their communities; Community Colleges: We believe in lifting up the California Community College system as the greatest gateway to a better future; and Communities: We believe in the power of community colleges to help their communities thrive. Our projects and services seek to be at the forefront of innovation and excellence in higher education across five areas of impact: student success, workforce development, equity, community impact, and system support. To date, we’ve delivered hundreds of millions in grants, support, and cost savings to colleges and students to make this possible, with 85 cents of every dollar raised directly allocated to programs and services. We’re proud of our role in helping Californians build a better future for themselves and their families, but we know there’s more to be done. Join us. Learn more about working at the Foundation > Read the Foundation's Double Impact Strategic Plan > Location The Foundation’s main headquarters are based in Sacramento, California, though we offer remote opportunities throughout the entire state. We aim to hire a workforce reflective of the California communities we serve.

Support HR department activities including onboarding, WorkDay transactions, HR Help Desk requests, and virtual training for new hires. | Currently enrolled college student with minimum 6 semester units, 2.0 GPA, 1 year customer service experience, proficiency with Microsoft Office and online collaboration tools, and preferably majoring in HR or business. | 100% Remote within California, Must reside in California We are seeking a Student Assistant to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. What You’ll Do The HR Student Assistant will perform a wide variety of functions to support the activities of the department including, but not limited to, onboarding life cycle for Foundation programs. The HR Student Assistant will support the Business Insights HR Business Partners and other HR staff with WorkDay Business Process transactions; provide HR services while delivering excellent customer service, accuracy, responsiveness, and positive relationship building in a fast-paced environment. Effectively collaborate with other Foundation departments and program areas to help meet the goals of the Business Insights department. A brief paragraph summary of the position. Usually pulled from the “Position Summary” on the Job Description. • Process requests using HR Help Desk and SalesForce. • Inputs employee data or changes into WorkDay (HRIS) such as New Hire documents and off-boarding processes. • Facilitates virtual training for new hires during on-boarding process on the use of WorkDay (HRIS). Attributes for Success • Must be currently enrolled at an accredited College or University and carrying a minimum of six (6) semester units or nine (9) quarter units and minimum of 2.0 GPA. • Majoring in Human Resources or business-related field preferred. • Minimum one (1) year of experience in a customer service-orientated environment required; office environment preferred. • Proficiency with Microsoft Office Suite, especially Word and Excel, and in online meeting collaboration tools, like Zoom, Teams, Sharepoint, and Google Docs. Knowledge of Jira, Workday or other HRIS. • Ability to demonstrate initiative, and accountability. • We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better • Our work holds great weight and responsibility, and the opportunity to impact the lives of millions of individuals in California • FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency • We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall What We Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol. Benefits • Competitive compensation, generous PTO, and paid holidays • Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings • CalPERS retirement program and optional 403(b) and 457 Retirement plans • Carrot reproductive health and fertility support • Tuition reimbursement • Public Service Loan Forgiveness certified employer To apply, please go to our Careers page at https://foundationccc.wd1.myworkdayjobs.com/en-US/fccc-careers Budgeted Hourly Pay Range $19.50 - $19.50 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

Manage payroll operations including timely and accurate payroll processing, staff supervision, payroll system enhancements, and coordination with HR and retirement systems. | Minimum 5+ years payroll management experience, 5+ years program/system implementation or project management, preferably 2+ years in education/non-profit, knowledge of Workday payroll preferred, and ability to work in Sacramento with hybrid schedule. | Payroll Manager 90% Remote in Sacramento Region. Must be located in the Sacramento region to be considered. Required to work in our Downtown Sacramento office one day per week. Preference will be given to candidates with Workday payroll experience. We are seeking a Payroll Manager to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. What You’ll Do The Payroll Manager provides leadership and advanced knowledge for all areas relating to public sector and educational payroll duties. This role is responsible for ensuring timely and accurate payment of FoundationCCC (FCCC) and Career Catalyst (CarCat) employees, maintaining payroll records, and processing payroll taxes. Other key duties include interfacing with HR, the CarCat team, and executive management on payroll items, managing interactions with and reports/payments to the California Public Employees’ Retirement System (CalPERS) and TIAA (FCCC’s voluntary retirement services provided). This role provides guidance and assistance in the payroll operations, such as setting up pay schedules, workers comp rate, off-cycle payroll run, and other related items. Extensive experience managing payroll using Workday HCM (Human Capital Management), including payroll configuration, regression testing, and a deep understanding of how payroll integrates with Workday Financials (ERP). Additionally, serve as the key finance employee for managing payroll system enhancements and reporting. Build and cultivate positive relationships internally and externally where appropriate, act as organizational brand ambassador as needed, and provide business development support and input where there is opportunity. Manages and supervise Payroll staff. Responsible for training, development, work assignments, and performance evaluations. Expected to act as a role model and mentor to staff. Attributes for Success Minimum of five (5) + years of related work experience in payroll management, and minimum of five (5) + years of progressive experience in managing program/system implementation or project management. Minimum of two (2) + years of experience in an education or non-profit environment preferred. Understanding of accounting principles and ability to coordinate well with other Finance staff. We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol. Benefits Competitive compensation, generous PTO, and paid holidays Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Carrot reproductive health and fertility support Tuition reimbursement Public Service Loan Forgiveness certified employer To apply, please go to our Careers page at https://foundationccc.wd1.myworkdayjobs.com/en-US/fccc-careers. If you have any additional questions, please email us at jobs@foundationccc.org. Budgeted Annual Salary Pay Range: $90,000.00 - $110,000.00 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity. The Foundation for California Community Colleges is the official nonprofit partner to the California Community Colleges, the largest and most diverse system of higher education in the nation. Our work reaches all 116 California Community Colleges across 73 districts and is designed to help improve the student experience and expand pathways to economic and social mobility across California. More specifically, we exist to benefit: Students: We believe in ensuring students from all backgrounds succeed in reaching their goals and improving their lives and their communities; Community Colleges: We believe in lifting up the California Community College system as the greatest gateway to a better future; and Communities: We believe in the power of community colleges to help their communities thrive. Our projects and services seek to be at the forefront of innovation and excellence in higher education across five areas of impact: student success, workforce development, equity, community impact, and system support. To date, we’ve delivered hundreds of millions in grants, support, and cost savings to colleges and students to make this possible, with 85 cents of every dollar raised directly allocated to programs and services. We’re proud of our role in helping Californians build a better future for themselves and their families, but we know there’s more to be done. Join us. Learn more about working at the Foundation > Read the Foundation's Double Impact Strategic Plan > Location The Foundation’s main headquarters are based in Sacramento, California, though we offer remote opportunities throughout the entire state. We aim to hire a workforce reflective of the California communities we serve.

Handle inbound and outbound calls to provide information, schedule appointments, verify data, and assist consumers with applications related to air quality programs. | Ability to manage calls, assess consumer eligibility, maintain program knowledge, use database software, and deliver excellent customer service in a remote environment. | BAR Call Center Agent 100% Remote within California, Must reside in California All work must be performed within California. We are seeking a Call Center Agent to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California. What You’ll Do The Foundation for California Community Colleges (Foundation), under contract with the Bureau of Automotive Repair (BAR), Smog Check Referee Program (Program), provides by appointment only, test-only facilities throughout the state. These facilities are authorized to perform referee functions for consumers whose vehicles were unable to receive a smog certificate through a licensed commercial smog station. The stations are located on California community college campuses or C.T.E. centers. The Referee sites inspect and test vehicles and determine if the vehicle should be given a smog certificate or be sent back to a Smog check station for repairs. The call center works cooperatively across a variety of air quality programs that may be in operation from time to time. Under the Call Center Supervisor, the Call Center Agent interfaces with the public to execute the activities of the Foundation call center and performs related work as required. • Provides information to the public on services available through a variety of Air Quality Programs including but not limited to: Smog Check Referee, Parts Locator Service, and the Enhanced Fleet Modernization Program. • Maintains up to date working knowledge of all air quality programs offered to ensure accurate information is conveyed to consumers. • Triages inbound calls and schedules consumer appointments or otherwise serves consumers based on assessment of consumer’s needs. • Assists consumers in determining eligibility for a variety of programs offered. • Verifies and enters data into web-scheduler database. • Places outbound calls to remind consumers of their scheduled appointments. • Enters consumer application data into the Program database and assists consumers with completing their application. Attributes for Success • Ability to receive, screen, and schedule consumer appointments over the telephone. • Ability to utilize screening methods to obtain information from consumers to assess eligibility for the appropriate program. • Ability to exercise good judgment and effectiveness in working with a high-performing, mostly technical team. • High proficiency with database-related software applications and other office equipment required. • Ability to learn quickly and willing to ask for help. • Knowledge of the operating structure of various air quality programs. • Knowledge of current principles and practices of customer service required. • We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better • Our work holds great weight and responsibility, and the opportunity to impact the lives of millions. • Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals. • FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency. • Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more. • We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall. What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol. Benefits • Competitive compensation, generous PTO, holidays • Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings • CalPERS retirement program and optional 403(b) and 457 Retirement plans • Tuition reimbursement • Public Service Loan Forgiveness certified employer If you have any additional questions, please email us at jobs@foundationccc.org . Budgeted Hourly Pay Range: $20.00 - $20.00 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.