8 open positions available
Develop and execute comprehensive marketing strategies to drive growth and revenue across channels while collaborating cross-functionally. | Bachelor's degree with 6+ years B2B marketing experience focused on demand generation, strong analytics, stakeholder influence, and digital marketing proficiency. | Integrated Commercial Marketing Manager Location: Remote within the United States (Eastern or Central Time Zones required; Eastern Time Zone preferred) The Integrated Commercial Marketing Manager develops and executes integrated marketing strategies that drive growth, increase customer engagement, and deliver measurable business results. This role translates business, product, and commercial objectives into coordinated marketing plans across digital and traditional channels, including web, email, social media, events, websites, and customer campaigns. Partnering closely with Product Management, Commercial Leadership, and the FHS Centralized Marketing team, this position owns marketing strategy, campaign prioritization, messaging, customer journey development, and performance measurement. While campaign execution is managed through the centralized marketing team, this role ensures all activities are aligned to business priorities and work together to create a seamless customer experience. The successful candidate will leverage data and customer insights to optimize marketing investments, measure ROI, and continuously improve performance. They will lead cross-functional initiatives that increase brand awareness, Commercial Marketing Strategy & Growth * Develop integrated marketing strategies and plans that drive growth, customer engagement, and revenue. * Translate business, product, and commercial priorities into marketing campaigns, investments, and growth initiatives. * Measure performance, optimize marketing investments, and drive ROI. Brand, Demand Generation & Customer Experience * Drive brand awareness, demand generation, and customer retention through integrated marketing programs. * Own customer messaging, website strategy, marketing content, and customer journey development. * Support product launches and commercial initiatives with coordinated marketing campaigns and sales enablement materials. * Generate qualified sales opportunities through digital, event, email, social, web, and customer marketing programs. Required Qualifications * Bachelor's degree in Marketing, Business, Communications, or related field. * 6+ years of progressive B2B marketing experience, including substantial experience owning integrated marketing strategy, demand generation, and complex cross-functional initiatives. * Demonstrated ability to translate business strategy, product roadmaps, and customer insights into measurable marketing plans. * Strong understanding of digital marketing, website strategy, social media, email marketing, events, webinars, customer communications, and funnel performance. * Proven ability to communicate difficult concepts, influence cross-functional stakeholders without direct authority, and negotiate alignment on priorities and investments. * Strong analytical, strategic thinking, communication, planning, and project leadership skills, with the ability to identify innovative solutions to complex business challenges. Preferred Qualifications * Experience in healthcare, technology, SaaS, industrial, or regulated markets. * Demonstrated success developing integrated marketing strategies and demand generation programs. * Experience with digital marketing, website management, social media, email marketing, and events. * Strong analytical skills with the ability to connect marketing activities to business outcomes. * Ability to influence and lead across functions without direct authority. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Fluke Health Solutions Fluke Health Solutions (FHS), an operating company of Fortive, is comprised of 3 industry leaders – LANDAUER, Fluke Biomedical, Victoreen, and RaySafe. We lead the biomedical and radiation detection markets with innovative products and services to keep customers, patients, and clients safe. Our portfolio of products includes software, biomedical test equipment, radiation measurement and radiation detection. The Fluke Health Solutions vision is to empower our everyday heroes to focus only on protecting lives. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Lead strategic direction and portfolio management of AI-enabled healthcare SaaS solutions to drive growth and market differentiation. | Bachelor's degree with deep expertise in healthcare technology, SaaS business models, product strategy, proven executive influence, and ability to travel 25-30%. | Serve as the organization’s recognized expert in healthcare product strategy, portfolio management, and AI-enabled SaaS solutions, providing thought leadership that influences portfolio strategy, investment decisions, product management governance, enterprise growth strategies, and long-term business performance. Lead the strategic direction of a portfolio of products and platforms, shaping enterprise product strategy, investment priorities, commercialization approaches, innovation opportunities, and long-range business planning. Anticipate emerging healthcare, regulatory, competitive, and technology trends and translate insights into business and product strategies that drive customer value, market differentiation, sustainable growth, and competitive advantage. Partner directly with executive leadership to influence organizational priorities, multi-year investment strategies, resource allocation decisions, and business-unit growth planning through strategic expertise, market insight, and data-driven recommendations. Key Responsibilities Enterprise Product & Portfolio Strategy * Define and drive long-term strategy across multiple products, platforms, and solution areas within the healthcare technology portfolio. * Partner directly with executive leadership to shape enterprise growth strategies, long-range investment roadmaps, and portfolio evolution plans that influence organizational direction. * Influence strategic decisions related to market expansion, adjacent growth opportunities, platform investments, acquisitions, partnerships, and innovation initiatives. * Provide recommendations that guide multi-year portfolio funding strategies and long-term investment priorities across the organization. * Evaluate portfolio trade-offs and recommend prioritization of investments across products, platforms, innovation initiatives, and emerging market opportunities. * Establish portfolio-level objectives, investment frameworks, and success measures that align product investments with organizational goals. Recognized Subject Matter Expertise * Serve as the organization’s recognized expert in healthcare product strategy, portfolio management, and AI-enabled solutions. * Act as a trusted advisor to executive leaders by providing strategic recommendations that influence product, commercial, operational, and business decisions. * Represent the organization as a thought leader on healthcare technology, product strategy, customer experience, and AI-enabled innovation. * Translate complex market, customer, clinical, competitive, and technology dynamics into actionable business and product strategies. Strategic Influence Across Business * Influence business-unit growth strategies through recommendations regarding new market opportunities, platform strategy, acquisitions, partnerships, and strategic investments. * Serve as a strategic partner in annual operating planning and long-range business planning processes, helping shape organizational priorities and investment decisions. * Provide executive leaders with strategic insights regarding future growth opportunities, competitive threats, investment options, and portfolio performance. * Shape organizational decision-making through recommendations that impact growth, profitability, customer outcomes, and long-term business performance. * Partner with senior leaders across Product, Engineering, Commercial, Clinical, Finance, Operations, Customer Success, and Executive Leadership functions to drive alignment on strategic initiatives. Functional Strategy & Product Management Excellence * Lead the evolution of Product Management governance, portfolio management standards, operating models, strategic planning methodologies, and prioritization frameworks used across the organization. * Establish enterprise-wide standards governing portfolio planning, investment prioritization, business case development, product performance management, and lifecycle governance. * Drive continuous improvement of Product Management operating mechanisms and strategic planning practices across the organization. * Influence the future direction of the Product Management function through frameworks, governance models, capability development, and organizational best practices. * Mentor Product Managers and Product Leaders through expertise, coaching, and thought leadership without direct management responsibility. Portfolio Performance & Commercial Strategy * Own portfolio-level business cases and influence investment recommendations across multiple products, platforms, and solution areas. * Shape pricing strategies, commercialization approaches, market positioning, packaging strategies, and growth initiatives. * Monitor portfolio performance and identify opportunities to improve revenue growth, profitability, customer outcomes, retention, and market expansion. * Partner with Finance and executive leadership to evaluate strategic investments, resource allocation decisions, and portfolio optimization opportunities. * Recommend adjustments to investment priorities based on portfolio performance, market conditions, competitive dynamics, and business objectives. Innovation & Complex Problem Solving * Anticipate emerging business, market, technology, and regulatory challenges that may significantly affect organizational success. * Solve highly complex and ambiguous business problems with broad cross-functional and portfolio implications. * Lead resolution of strategic business challenges that materially affect organizational growth, portfolio performance, customer success, and competitive positioning. * Develop recommendations that address enterprise-level business risks, investment decisions, and emerging market opportunities. * Influence organizational responses to significant industry, technology, regulatory, and competitive disruptions. Customer, Market & Industry Leadership * Establish enterprise-level customer research, market intelligence, and competitive analysis approaches that guide portfolio and investment decisions. * Continuously evaluate healthcare industry trends, regulatory developments, customer workflows, interoperability requirements, and emerging technologies. * Translate customer insights into strategic recommendations that influence portfolio planning, product investments, and organizational priorities. * Influence organizational understanding of future market opportunities, customer needs, industry shifts, and competitive risks. Risk, Compliance & Governance * Anticipate regulatory, privacy, cybersecurity, interoperability, and AI governance risks that may affect portfolio strategy and business objectives. * Recommend enterprise-level approaches to address emerging compliance, security, market, and operational risks. * Partner with Legal, Compliance, Privacy, Quality, and Security leaders to ensure product strategies support long-term scalability and regulatory alignment. * Influence governance decisions related to responsible AI adoption, healthcare compliance, product risk management, and strategic planning. Required Qualifications: Education & Experience * Bachelor’s Degree in Business, Computer Science, Engineering, Healthcare, Finance or a related field; advanced degree preferred. * Deep expertise in product strategy, portfolio management, healthcare technology, SaaS business models, and AI-enabled product development. * Demonstrated success influencing strategic business, portfolio, and investment decisions with measurable organizational impact. * Expertise in market analysis, customer research, portfolio planning, commercialization strategy, and business case development. * Strong financial acumen with experience influencing multi-year portfolio investment decisions and strategic resource allocation. * Ability to anticipate emerging business, customer, technology, competitive, and regulatory challenges and develop strategic responses. * Exceptional executive communication, influence, negotiation, and stakeholder management skills. * Proven ability to lead highly complex initiatives through influence without direct authority. * Ability to travel 25-30% is required. Fortive 9 Behaviors by Level: Influencing & Mentoring Customer Obsessed: Champions a customer-focused culture by anticipating evolving needs and shaping solutions that deliver long-term value. Strategic: Drives organizational impact by using data to derive insights that inform near-term and mid-range goals. Innovation for Impact: Influences innovation through demonstrating bold thinking and experimentation in own work and coaching others to do the same. Inspiring: Demonstrates purpose-driven impact through expertise and collaboration. Builds Extraordinary Teams: Drives impact through collaboration and influence by fostering trust, sharing expertise, and aligning efforts across teams. Courageous: Influences and leads by example through action and integrity, moves quickly toward goals, tackles challenges head-on, and encourages open sharing of ideas without fear. Delivers Results: Leads complex initiatives to successful completion with high standards, precision, and urgency. Adaptable: Applies rigor and stays true to process while fostering adaptability within the team. Lead with FBS: Embraces FBS and models lean principles by mentoring peers and influencing teams, and going to Gemba for first-hand insights. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Provation Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation’s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation® MD, Provation® Apex, MD-Reports, Provation® endoPRO®, and Provation® MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation® iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation® SurgicalValet™), order set and care plan management (Provation® Order Set Advisor™ and Provation® Care Plans), and EHR embedded clinical documentation (Provation® Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn. Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we’re guided by our core values – Provation has a culture of CARES: Community - We have a shared sense of improving healthcare, enriching the broader world we live in and serve. Accountability - We own it and get it done with integrity. Respect - We build diverse teams that collaborate and communicate with positive intent and trust. Excellence - We welcome new ideas as we innovate quality solutions. Service - We are passionate about putting customers first. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Design and manage operational programs to improve productivity and margins while ensuring compliance. | Bachelor's degree and 7+ years in operations leadership with expertise in managed or shared services. | Managed Services Senior Operations Manager ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. ServiceChannel is well established, but even after almost 20 years we still retain the spirit of a startup. We are primed for success, and we are currently on a high growth trajectory. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally. ServiceChannel is looking for an Operations Manager to design, build, and sustain the ServiceChannel Managed Work Order Associates (WOA) program supporting the SC Manage operations. This role defines the program operating model (standard work, workflows, controls, and success measures) and ensures the Call Center executes to that design—working in partnership with Call Center leadership to continuously improve overall outputs and achieve desired outcomes across productivity, quality, and overall work order execution. The Operations Manager owns the productivity numbers that support delivery to the SCM deal model today and provide the productivity inputs required for future deals, and is accountable for delivering productivity improvements that increase gross margin (GM%) year over year. Additionally, this leader governs client SOP updates, oversees Not-to-Exceed (NTE) compliance and audit readiness, and supervises Planned Maintenance programming across all SC Managed accounts. Key Responsibilities * Design and build the ServiceChannel Managed Work Order Associates (WOA) program and operating model; in partnership with Call Center leadership, establish the governance and operating rhythm (capacity/queue management, performance reporting, action tracking) to ensure execution aligns to program design and desired outcomes. * Own performance management to the SCM deal model for WO Associates (SLAs, productivity, quality, cost-to-serve), including productivity definitions/targets/reporting, and the productivity assumptions needed to support future deal modeling and pricing. * Identify, prioritize, and deliver productivity improvements (process, standard work, workflow optimization, and enablement) that reduce cost-to-serve and increase GM% year over year. * Maintain all program standard work and workflows, including client SOP documentation/updates; translate client rules into operational steps, training, and QA criteria. * Own end-to-end execution performance and quality controls, including backlog health, cycle time, exception/escalation management, QA auditing, and corrective actions through coaching and process updates. * Oversee Not-to-Exceed (NTE) compliance, including monitoring, controls, and audits; ensure audit readiness and timely remediation of findings. * Own and supervise Planned Maintenance (PM) programming for all SC Managed accounts, ensuring consistent execution, scheduling adherence, and reporting. * Provide strong, dynamic leadership that mentors, develops, and guides team members; set expectations, measure performance, and create clear accountability to standards. * Partner cross-functionally to standardize work, resolve systemic issues, and scale best practices across SC Managed operations. Required Skills & Experience * Bachelor's degree or equivalent years of related experience required. * 7+ years of experience in operations leadership (managed services, workflow operations, shared services, service operations, or similar); people management experience preferred. * Demonstrated ability to design and run an operations program, including governance and KPI management (productivity, quality, SLAs), standard work/workflow design (SOPs/playbooks, training/enablement, change control), and cross-functional partnership (including Call Center leadership). * Strong analytical and problem-solving skills with the ability to manage to a deal model (productivity, SLA performance, backlog health, cycle time, cost-to-serve, quality) and deliver continuous improvement that reduces rework and increases consistency. * Experience with compliance controls and audits (e.g., policy adherence, client requirements, financial/approval guardrails such as NTE) and strong written/verbal communication skills to translate requirements into clear operational standards. * Project/program management skills and ability to lead initiatives with multiple stakeholders and competing priorities; proficient in Windows-based applications and comfortable learning workflow tools. * Preferred: familiarity with work order and planned maintenance operations (triage, dispatch coordination, status management, escalations, documentation quality) and/or facilities maintenance services. Why Work for Us? Our work environment is dynamic, collaborative, and entrepreneurial - We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, travelers, and sports nuts. We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty. In addition to striving to create the best possible environment for our ServiceChannel team members, we also support them outside of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing ServiceChannel team! Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ServiceChannel ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey! We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Provide primary technical support for clients, resolving application and hardware issues while coordinating internally and documenting cases. | Requires 1-3 years customer support experience, associate or bachelor's degree, and proficiency with Microsoft Office and CRM tools. | Description Act as the support resource for Censis clients to ensure resolution and client satisfaction on support and technical issues. This position provides excellent support and customer service to all clients using CensiTrac products. This includes handling any customer CensiTrac issues and documenting all communications until case resolution. Responsibilities: * Serve as the main point of contact for internal and external customers to resolve outstanding technical and application issues, stay in sync with customer requests, and respond to client inquiries regarding the support of CensiTrac * Independently solve and research complex technical and application-related customer inquiries by phone and email * Facilitate the customer concern to higher tiers * Coordinate with clients and appropriate internal departments to ensure clients are properly serviced * Develop and maintain an in-depth understanding of the CensiTrac product suite * Participate in (after-hours) on-call rotation * Support applicable hardware related to CensiTrac (ex. printers, interfaces, scanners) * Participate in process-improvement projects in the Technical Support department Qualifications: * Associates or bachelor’s degree in related area or equivalent experience * 1-3 years of customer support, SaaS preferred * Proficient in the use of Microsoft Office products * Excellent presentation, writing, organizational, analytical, and problem-solving skills * Experience using Zendesk, SalesForce, ServiceCloud or similar application preferred Interpersonal Skills / Characteristics: * The Technical Support Specialist must be customer obsessed, a dedicated team player, and possess a “hands-on” approach and “can-do” demeanor. * This person will be an excellent communicator with telephone etiquette and possess good interpersonal and listening skills. * The ideal candidate will be highly analytical, data-driven, conclusive, organized, focused, strategic, practical, creative, and innovative. Strong problem-solving skills and the ability to multi-task are a must. Travel: * Position is remote but must be able to travel on-site to client locations 2-3 times/year. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Censis Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Lead transformation of SaaS platform into AI-driven command center overseeing roadmap, pricing, and M&A to drive growth and safety. | 10-15 years SaaS product management, 3-5 years leadership, 5+ years M&A, bachelor's degree required, MBA preferred. | Position Overview We are seeking a visionary and high-impact Senior Director, Strategy & Product Management to redefine the future of sterile processing workflows. This is a "legacy-building" opportunity. You will be the driving force of a product transformation, evolving our SaaS platform from a functional utility into an indispensable, AI-driven command center for hospital SPD operations. The organization is looking for a hands-on product leader who has launched and scaled real software products used daily by non-technical customers. You will take full ownership of the platform's strategy, roadmap, and product organization. You will define what the platform becomes next, drive adoption and retention across an enterprise customer base, and partner closely with Engineering, Sales, Marketing and Customer Success to align product development with business growth. You will report directly to the General Manager and lead the charge in making our software the gold standard for patient safety and departmental productivity. If you have demonstrated strengths of product intuition and financial acumen, this is the platform to execute your best work Key Responsibilities 1. Product Transformation & Roadmap Ownership * Visionary Leadership: Completely overhaul the current product roadmap. Move beyond simple tracking to predictive analytics, automated compliance and decision support. * Customer-Centric Innovation: Spend significant time in the field to translate customer pain points into software features that delight users. * Agile Execution: Lead the product management team in a high-velocity environment, ensuring the engineering backlog is ruthlessly prioritized for rapid execution and maximum market impact. 2. Operational Excellence * Pricing & Packaging: Optimize SaaS pricing models to reflect the value of operational efficiency and risk mitigation. * Cross-Functional Synergy: Partner with Sales and Marketing to arm them with value propositions that wins in the hospital space. * Key Performance Indicators: Own key metrics e.g. LTV, CAC, NRR, ARR, Churn. 3. M&A * Buy vs. Build Analysis: Continuously evaluate the competitive landscape. Identify tuck-in acquisitions or strategic partnerships that provide immediate technological advantages or market access. * Deal Execution: Work alongside executive leadership to perform due diligence, develop integration plans, and ensure that acquired assets deliver immediate value to our core SaaS offering. * Market Positioning: Define the long-term moat for the business, ensuring our product strategy aligns with shifting healthcare reimbursement models and regulatory requirements. Qualifications * 10 to 15 years of experience in product management or product leadership within a SaaS, B2C application or enterprise software company * 3 to 5 years leading product managers and product leadership directly * Proven ownership of an external-facing software product actively used by non-technical, paying customers in a hospital setup. * Demonstrated track record driving engagement, retention, and product-led revenue outcomes * 5+ years of M&A experience, including buy-versus-build analysis, due diligence, and integration planning * Strong cross-functional experience partnering with Engineering, Sales, Customer Success, and Marketing * Experience defining product strategy, owning a roadmap, and launching new capabilities successfully to market * Solid understanding of agile methodologies and SaaS product development practices * Experience collaborating on product packaging, positioning, and monetization strategies is a plus * Familiarity with enterprise B2B buying dynamics and customer success motions is a plus * Bachelor's degree required; Computer Science, Engineering, or Business preferred. An MBA or advanced degree is highly preferred Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Censis Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Lead enterprise security strategy, risk management, and compliance for SaaS companies. | 10+ years in information security with 5+ years senior leadership in SaaS or data-intensive environments managing SOC 2/ISO 27001 and executive risk communication. | Position Summary The Chief Information Security Officer (CISO) owns enterprise security strategy, risk management, and compliance for the FAL Group of companies under Fortive (Accruent, Gordian, and ServiceChannel) all of which are SaaS / data platform companies in the Facilities and Asset Lifecycle space. This is a senior management role reporting directly to Chief Digital and Services Officer at Accruent, with regular visibility and dotted line reporting accountability to the executive teams at all three operating companies as well as security and IT leadership at Fortive. The CISO is accountable for protecting customer data, enabling enterprise sales through compliance readiness, and building a security program that scales with the company’s growth trajectory through operating company specific security strategy and program management aligned with Fortive’s baseline posture and policy, but extended to meet the needs of each individual operating company. This role sits at the intersection of technical security leadership and business strategy. The successful candidate will be equally comfortable running an incident response, presenting risk posture to the executive teams, and walking an enterprise prospect’s security team through the company’s controls during the sales cycle. The successful candidate will also be a seasoned communicator across, upstream to the executive teams and downstream to the business with a clear track record of calibrating communication (written, verbal, and in-person) appropriately to ensure success of the overall security program. Key Responsibilities Security Strategy & Program Leadership * Own and continuously evolve the company’s information security strategy, aligned to business objectives. * Take existing security in excellence practices, communities, executive constructs, and awareness/culture programs and continue to grow them and integrate them as part of the larger security strategy. * Lead and develop a high-performing security organization spanning security operations, vulnerability and threat management, security engineering, governance/risk/compliance (GRC), application security, AI security, and all associated cyber or cyber adjacent incident response. * Set and manage the security budget, including build-vs-buy decisions on tooling and managed services. Ensure the team is budgeted appropriately to meet, interact, grow, develop, and build connections in security across the operating companies, Fortive, and the local security communities they serve. * Establish security architecture standards across cloud infrastructure, AI, application development, and data platforms. * Be the consistent voice for security across the three businesses translating asks from Fortive (parent company), calibrating messaging from Fortive to the three executive teams, owning messaging from the operating company back to Fortive, and insulating the operating companies from business impact wherever possible. * Maintain clear visibility of security posture and strategic programs to the three executive teams, owning cyber considerations for enterprise risk management initiatives, and self-attesting risk assessment initiatives. * Chair and lead the Information Security Council (ISC) at each operating company, raising security awareness, calibrating updates, and driving resolution of critical cyber risk through executive collaboration and partnership. Compliance & Certifications * Own the company’s compliance posture across SOC 2 Type II, ISO 27001, Cyber Essentials Plus, CMMC, ISO 42001, and applicable frameworks (HIPAA, GDPR, CCPA, SOX as relevant to the customer base and internal requirements). * Lead audit cycles end-to-end — evidence collection, auditor relationships, remediation tracking, and timely certification renewal, while streamlining these operations to minimize business impact. * Maintain a current risk register and ensure control gaps are tracked to closure with assigned owners and deadlines and appropriately lead executive risk management escalations with the information security councils at each operating company. Customer Trust & Revenue Enablement * Serve as the executive owner of the security review process for enterprise sales — including security questionnaires, customer audits, and contractual security terms. * Partner with Sales and Legal to reduce security-related sales cycle friction, treating security posture as a competitive differentiator rather than a cost center. * Represent the company in customer-facing security discussions, including Executive Briefing Center engagements with strategic prospects. Risk Management & Incident Response * Own the enterprise risk management program, including third-party / vendor risk assessment for the company’s supply chain and subprocessors. * Build and maintain the incident response plan; lead the response to any security incident, including coordination with Legal, Communications, and executive leadership. * Conduct regular tabletop exercises and ensure the organization is prepared for both technical and reputational dimensions of a security event. * Lead regular response tests, tabletops, and resiliency exercises with key business areas and the executive teams at all three operating companies. Governance & Parent Company Reporting * Present security posture, risk trends, and program maturity to the Fortive security team and Fortive CISO on a monthly basis. * Serve as a key stakeholder in technical and security diligence processes, including those associated with financing events or M&A. * Advise the executive team on emerging threats, regulatory changes, and their business implications. Required Qualifications * 10+ years in information security, with 5+ years in a senior leadership role (CISO, VP Security, Director of Security or equivalent) at a SaaS or data-intensive company. * Demonstrated ownership of SOC 2 and/or ISO 27001 programs, including direct experience managing audit cycles to successful certification. * Experience managing executive stakeholders at multiple lines of business at the same time, and nuanced understanding of conglomerate/operating company model. * Experience presenting to boards, executive teams — able to translate technical risk into business terms. * Strong working knowledge of cloud security (AWS, GCP, and Azure), modern application security practices, and data protection regulations relevant to the company’s markets. * Track record of building or scaling a security function, including hiring and developing a team. * Experience supporting enterprise sales cycles through customer security reviews and questionnaires. * Track record of driving security culture, awareness, trust, and delivering on promises on time with quality across executive teams, and at an employee level. Preferred Qualifications * Prior experience leading security at an operating company in a conglomerate/operating company model. * Strong track record of maintaining best in class team engagement, retention, growth and development of team and in driving enterprise-wide trust around security. * Relevant certifications: CISSP, CISM, or equivalent. * Experience with CMMC, FedRAMP, HIPAA, GDPR, or other regulatory frameworks. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. About Accruent Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Accruent is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. Explore the path. Join Accruent. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Manage and execute digital content strategy and social media presence to drive brand awareness and business growth. | 2-6+ years in content marketing or social media with strong writing, strategic planning, and project management skills. | Description Digital Content & Social Marketing Manager Position Overview We are seeking a strategic and execution-focused Digital Content & Social Marketing Manager to own our content engine and social media presence. This role will transform internal initiatives, sales insights, and company expertise into compelling external content that drives brand awareness, engagement, and business growth. This individual will play a key role in creating consistency across messaging, supporting sales and events, and ensuring our brand shows up effectively in the market. This role was created to support the expansion of ASP’s downstream NA commercial marketing team. Duties and Responsibilities: Content Strategy & Execution • Develop and manage a monthly editorial content calendar aligned with business priorities • Translate internal initiatives (sales, product, events) into external-facing content • Create high-quality written content, including social posts, campaign messaging, and thought leadership • This role will support the localization of Global initiatives, Fortive, IPG, CWS and other internal business support. • Work with category managers to align on marketing briefs to create and drive 360 integrated marketing plan, create content, sales tools etc Campaign Management • Optimize digital campaign content across owned, earned and paid channels (LinkedIn, web, email, paid social) • A/B testing of content messaging to ensure most effective messaging to represent our products and brands. • Track and analyze content, build metrics, track and report out via Fortive standards (DVM) Social Media Management and Tradeshow • Own and manage all company social media channels (primarily LinkedIn) • Plan, schedule, and publish consistent, high-quality content • Monitor performance and optimize based on engagement and results • Report out timely lead capture data from tradeshows and pre/post emails Cross-Functional Collaboration • Partner with sales teams, Marketing and Cross-Functional teams to identify customer insights and content opportunities • Work with internal stakeholders to extract and develop subject matter expertise into content • Support trade shows and events through pre-, during-, and post-event content Design & Creative Management • Work with freelance designers and internal requests from cross-functional team members and corporate-related needs for asset creation (ads, one-pagers, social graphics) • Develop and maintain templates to streamline content production • Ensure brand consistency across all materials and compliance/regulatory rules are followed Performance Tracking • Track and report on key metrics such as engagement, content output, and campaign performance, organized Content Calendar very important. • Provide insights and recommendations for continuous improvement. Contribute to and help maintain digital asset libraries, templates, and design systems to enable efficient, scalable creative development. • Ensure files are organized, version-controlled, and delivery-ready for multiple channels and regions. Must be very strategic in helping to plan social-related content. Additional Duties: • Perform other tasks as assigned to support Global Commercial Marketing and cross-functional initiative Qualifications: • 2- 6+ years of experience in content marketing, social media, or marketing communications (creative or graphic or content writing knowledge a plus) • Exceptional writing and storytelling skills, strategic planning required • Experience in B2B or corporate marketing environments • Strong organizational and project management skills, copywriting • Ability to work cross-functionally and manage multiple stakeholders (clinical, corporate, marketing)
Manage strategic sourcing functions including RFP issuance, pricing negotiation, and vendor relationship management for maintenance and capital requirements. | Requires 3+ years in strategic sourcing or procurement with strong negotiation skills and a relevant bachelor's or postgraduate degree. | ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. We are a high growth, late stage startup with fantastic product-market fit, and trusted by more than 500 global brands like Cole Haan, Bloomin’ Brands, CVS Health, Louis Vuitton, Allbirds, and Under Armour. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally, landing us on Wealthfront's Career-Launching Companies List for the second year in a row. ServiceChannel is seeking an experienced Strategic Sourcing professional to join our Strategic Sourcing team. In this position, you’ll be responsible for managing ServiceChannel’s strategic sourcing functions in close partnership with Sales, Customer Success and Operations teams to deliver and grow on customers' Preventative Maintenance, Capital Replacement and Special Project requirements. Key Responsibilities * Support the creation, issuing and evaluation of Sourcing Events (RFI/RFP/Targeted Quoting/Direct Negotiation) * Partner with Manager, Strategic Sourcing through negotiation to finalize price, quality and delivery for customer requirements. * Implement sourcing strategies in consultation with Manager, Strategic Sourcing. * Foster expert trade knowledge on all facility maintenance trades across all customers. * Build and maintain relationships with key Service Providers, Equipment Manufacturers and Part Suppliers. * Develop and maintain relationships with key internal stakeholder teams such as Sales, Account Management and Operations to ensure cross functional collaboration and efficiency. * Collaborate with Marketplace Operations to identify best-in-class providers to ensure optimal mix of quality, cost and service. * Support Sales in providing Directional/Estimate pricing for new potential clients. * Identifies opportunities to reduce cost or add value to existing Preventative Maintenance programs across all customers. Required Skills & Experience * 3+ years of experience in Strategic Sourcing, Procurement, Contract Negotiation and Vendor Management * Facility Maintenance and Trade sourcing experience a plus * Problem solving skills to identify and solve complex problems * Proven experience working with large complex Service Providers * Thought leadership and communication skills that influences decision making * Proven ability to work well with cross-functional teams, particularly Sales, Account Management, Customer Success and Product teams * Can-do, positive, inspiring attitude * Excellent influencing and negotiation skills * Ability to manage multiple priorities in a fast-paced environment, while still ensuring high quality deliverables and a strong attention to detail * Self-directed and motivated in a fast paced and dynamic environment * BA degree preferably in Business or Supply Chain Management Preferred Skills & Experience * MBA preferred * Working knowledge of Microsoft Office Pay Range The salary range for this position (in local currency) is 70,600.00 - 90,900.00 Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ServiceChannel ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey! We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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