20 open positions available
Provide high-level technical support and troubleshooting to customers while managing service level agreements and improving support systems. | Lead complex support issues, maintain high communication, act as subject matter expert, engage with quality management and safety, and identify risks and opportunities. | KEY RESPONSIBILITIES Providing front line customer support • Provide high level customer service and support to different tiers of customers. • Drives customer technical support and trouble-shooting issues through to conclusion by working with the appropriate people/teams within Aeroqual and keeping the customer informed throughout. • Answers customer support tickets and ensures agreed service levels are met. • Hands off service RMA jobs to the Service Technician function. • Ensures service, warranty, and repair information is captured and searchable in our ticketing and quality management system. • Submits warranty claims for approval. • Stays alert to issues that may be recurring and elevates them through the agreed procedures. • Explains the background to customer issues to the engineering team, and helps to pull together data when required. • Recommends appropriate fixes from a customer viewpoint and the best way that these should be rolled out to affected users. • Some field work (including installation, maintenance, or training/trade shows) may be required. Improve customer support systems and procedures • Identifies, develops, and proposes initiatives which will increase efficiency and effectiveness in post-sales support of customer accounts across the business. • Looks for ways to improve our understanding of customer support needs and communicates this to stakeholders in the business. • Follows the Support procedure in the company quality management system, and suggests ways in which it can be improved. • Learns the IT systems that underpin Support and suggests ways in which they can be improved. • Look for opportunities to drive revenue from existing customers during the support process. Be a great team member • Takes the lead on complex customer support issues, working with all stakeholders (both internal and external) to get a win-win result. • Keeping communication levels high within the team and between this team and other teams. • Be the go-to person for other teams to come to if they need input or to work through an issue with the tech support. • Proactively identify opportunities and risks that the support team can leverage or mitigate and propose initiatives to address. • Fulfilling reporting responsibilities. Quality Improvement, Health, Safety and Wellbeing • Effectively engage in utilising the Quality Management System by aligning performance to policy, procedures, and guidelines • Actively identify continuous improvement areas within the QMS and other key working spaces, • Actively take steps to minimise safety risks by identifying and reporting potential work hazards, • All health and safety concerns are managed within appropriate timeframe and delegation, • Health, Safety and Wellbeing is proactively promoted across departments. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Industrial Scientific Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle. Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Drive innovation and execute quarterly software releases to meet revenue goals by defining global product strategy and ensuring scalability. | 5+ years product management experience in SaaS, bachelor's degree required, MBA a plus, strong analytical and communication skills. | Product Manager – Digital SaaS Solutions Location: Remote Reports To: Sr. Director, Product and Marketing Position Overview The Product Manager for Digital SaaS Solutions drives innovation and executes four quarterly software releases that deliver business value and enable Landauer to meet annual revenue goals. This role defines global product strategy for digital solutions within the Beyond the Badge strategy, translating customer needs into a focused roadmap and high‑impact releases. The ideal candidate excels in fast‑paced, cross‑functional environments and has a proven ability to deliver SaaS products at scale. Key Responsibilities Global Product Strategy & Ownership Develop and maintain a global product strategy aligned to the Beyond the Badge vision. Prioritize quarterly release cycles to meet financial objectives and deliver measurable business value. Go to GEMBA through VOC and onsite customer visits to deeply understand workflows and customer needs. Align roadmap priorities with global customer needs, regulatory considerations, and commercial goals. Product Development & Lifecycle Management Lead product discovery and translate customer and commercial insights into clear requirements. Partner with development teams to define features and prioritize based on ROI and global impact. Own quarterly release planning and execution, ensuring timely and high‑quality delivery. Ensure product scalability and consistency across regions throughout the lifecycle. Segmentation, Targeting, Positioning & Messaging Define strong value propositions and differentiated positioning for SaaS solutions. Use global customer, market, and competitive insights to identify acquisition, expansion, and retention opportunities. Communicate product value consistently across regions and internal stakeholders. Fortive Business System (FBS) Apply FBS tools to improve product performance and streamline commercial processes. Support funnel management, VOC routines, and continuous improvement efforts across teams. Qualifications Education & Experience Bachelor’s degree in Business, Marketing, or related field; MBA is a plus. 5+ years of product management experience, ideally in SaaS. Experience managing global products or working across multiple geographies strongly preferred. Strong foundation in product strategy, customer insight, value proposition development, and market differentiation. Core Capabilities Analytical thinker with strong problem‑solving skills. Excellent communicator with the ability to present to technical and non‑technical audiences globally. Strong cross‑functional collaborator with an ownership mindset. Effective at prioritization and driving alignment across diverse teams and time zones. Resourceful, proactive, and comfortable in a fast‑paced environment. Other Requirements Ability to travel domestically and internationally up to 25%. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Fluke Health Solutions Comprised of four industry leaders—Fluke Biomedical, LANDAUER, RaySafe, and Victoreen — Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe. Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters. LANDAUER measures radiation exposure with dosimeter and radiation monitoring badges. RaySafe is the worldwide leader of X-ray test equipment, real-time staff dosimetry, and radiation survey meters. And Victoreen instruments are the trusted source for radiation monitoring systems and quality assurance for nuclear power professionals. At FHS, we believe in your potential — your ability to learn, grow and contribute in meaningful ways. And we believe in giving you the opportunity, accountability, and visibility to do just that. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Bonus or Equity This position is also eligible for bonus as part of the total compensation package. Pay Range The salary range for this position (in local currency) is 114,100.00 - 190,500.00
Lead customer success strategy and team to drive retention, expansion, and adoption with cross-functional alignment. | Proven leadership in customer retention and expansion, executive partnership, cross-functional team leadership, and operational process skills. | Reports to: Group President, NA Commercial Team: Customer Success Team (leader + senior individual contributors) Operating Company: Censis Technologies The opportunity The Director, Customer Success is a senior, enterprise-facing leader responsible for protecting and expanding our customer base by elevating customer health, accelerating adoption, and driving retention and expansion outcomes. This role sets the strategy for the Customer Success motion and leads leaders to execute it—building the operating cadence, talent, tooling, and cross-functional alignment required to deliver measurable growth. In this scope, the role carries accountability beyond a single team: you will work cross-company to identify systemic risks to customer health, remove friction in the customer lifecycle, and unlock opportunities that strengthen relationships and grow share across the portfolio. You will be a visible change agent—leading your organization through evolution in a fast-moving market and ensuring Customer Success remains a strategic lever in the overall North America commercial offense. What you will do * Own Customer Health + Commercial Outcomes: Lead Customer Success to deliver retention, renewals, expansion, adoption/usage, and customer advocacy outcomes—backed by clear KPIs, forecasting, and accountability. * Set the CS Strategy for North America: Define the customer success strategy and operating model (segmentation, coverage, plays, lifecycle motions) that improves outcomes and scales with growth. * Be a Cross-Company Connector: Partner across functions and operating companies to surface customer health risks, align on mitigation plans, and coordinate growth opportunities where our combined portfolio creates unique value. * Create and Deliver NA Commercial Strategy: Serve as a strategic thought partner to the Group President, NA Commercial—bringing voice-of-customer insights, retention/expansion trends, and market signals to shape priorities, resource allocation, and go-to-market plans. * Drive Change + Build the Future: Lead the team through change—clarifying the “why,” translating strategy into action, and building resilience and momentum as we evolve processes, systems, and expectations. * Strengthen Customer Experience End-to-End: Collaborate closely with Customer Support, Sales, Product/Innovation, and Service to ensure customer needs are translated into roadmap inputs, improved experiences, and measurable value realization. * Build Talent + Capability: Hire, develop, and enable the right talent for today and tomorrow—setting standards for performance, messaging, deal ownership, and executive presence. * Operate with FBS: Use the Fortive Business System (FBS) to drive continuous improvement, simplify complexity, and create disciplined management routines and analytics that improve visibility and decision-making. * Own Executive Relationships: Lead engagement with key partners and strategic accounts—ensuring trusted-advisor relationships and proactive risk/opportunity management. * Know the Market: Maintain strong awareness of the competitive landscape and translate competitive insights into retention defenses and expansion plays. Requirements & Capabilities * Experience in healthcare is strongly preferred; ideally with exposure to Sterile Processing Department (SPD) environments and customer workflows. * Proven track record of building customer advocacy, driving measurable retention and expansion, and serving as a trusted executive partner to customers. * Demonstrated ability to lead and influence across multifunctional teams, aligning stakeholders toward shared customer and commercial outcomes. * Strong followership and culture builder, with a history of leading through influence, fostering engagement, and embedding continuous improvement mindsets. * Operationally strong and process-oriented, with the ability to design scalable solutions while maintaining rigor and consistency. * Detail-oriented leader who balances strategic thinking with disciplined execution. Experience working with customer success and commercial tools, including Salesforce (SFDC), Gainsight, and Excel; leveraging data to drive decisions is required. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Censis Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Provide installation, validation, maintenance, and customer service for medical device systems in the field. | 3+ years field service or biomedical engineering experience with associate degree or equivalent customer support background. | Field Service Engineer/Service Technician (Remote-Baton Rouge, La.) Position Summary Under remote supervision, Advanced Sterilization Products’ Field Service Engineer I is responsible for providing customer service solutions related to installation and validation of new ASP systems, planned and corrective maintenance of installed ASP systems, improving system utilization of installed systems, and supporting lifecycle management activities in assigned accounts for all products distributed or supported by Advanced Sterilization Products. Duties and Responsibilities Under remote supervision and in accordance with all applicable government laws, regulations and ASP policies, procedures and guidelines, this position: • Partners with sales and clinical education field team to deliver customer-focused high value business solutions that drive customer loyalty and sustain ASP’s install base. Able to work as a part of a cross-functional work group. • Manages all responsibilities of primary territory, including compliance and documentation requirements. • Performs the installation, operation, planned maintenance, repair, and modification of ASP systems within assigned territory. • Performs preventive maintenance and documents performance and maintenance records on equipment. • Work with leadership and customers and scheduling personnel to schedule all aspects of technical / service work required to support all products supported and serviced by Advanced Sterilization Products technical service division. • Provides support and responds to customers related to critical service. • Determines cause(s), troubleshoots, and performs corrective action as required. • Completes all assigned training and documentation requirements within assigned due dates. • May advise and assist in affecting design changes to improve equipment efficiency, quality and/or reduce cost of operation. • Devises project plans for the installation-planning phase of new equipment. • Manages customer expectations on a regular basis before & after various interactions to ensure customer satisfaction. • Completes all activities within the Service System through daily updates and documentation. • Completes all processing of RMA returns to support individual usage of supporting parts and equipment. • Manage personal “trunk” inventory and complete required audits to support thereof. • Provides guidance to Customers to include hospital Biomedical engineers along with Field Service Technicians and/or Representatives and assists when customer issues arise. • Provides feedback/suggestions for design improvement opportunity. • Beta site support/installation. Performs other duties assigned as needed. • This position requires on-call responsibilities, including weekend call coverage on a rotating basis. Qualifications Education: High School or Equivalent Associate’s Degree Bachelor’s Degree Master’s Degree PhD Degree Other: Minimum of 3 years of related work experience with Associate Degree. Years of Related Experience: Minimum of 5 years of experience in customer support/customer relations/technical support. Minimum of 2 years customer service experience. Minimum of 3 years of experience in a Field Service environment preferably in the electronics or medical device industry or minimum of 3 years of experience as a Biomedical Engineer in a hospital environment. Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations: (Include any required computer skills, regulatory knowledge, certifications, licenses, languages, cognitive and behavioral abilities etc.) SKILL SETS: • Demonstrate excellence in providing customer service. • Highly motivated to achieve top level customer satisfaction in all accounts. • Ability to perform successfully in a matrix/team environment utilizing excellent verbal and written communication, time management and teamwork skills. COMPUTER SKILLS: • Experience using office based and customized computer programs/applications for territory management and administrative activities. • Basic knowledge of office-based computer programs such as Word, Excel and Access, and their application in administrative activities. • Knowledge of service systems. JOB EXPERIENCE: • Knowledge of inventory management practices to maintain and account for parts inventory. • Basic understanding of business practices, processes, and associated costs of managing primary territory. • Knowledge of calibrated tools. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES • 4+ years of work experience in a related Medical Device industry. • Experience working in a field service environment. MCP certification or equivalent. • Microsoft A+ certification or equivalent computer hardware certification. External Interactions • Home office (10%) and hospital/surgery center environments (90%). • Must be able to travel overnight locally, regionally, and nationally as needed Physical Requirements The physical demands identified are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job. While performing the responsibilities of this job, the employee may be required to talk and hear. While performing the responsibilities of this job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop and kneel. Vision abilities required by this job include close vision. Able to lift 80 pounds to a height of four (4) feet; operate company vehicles; sitting/driving for long periods of time; excessive standing, bending, and stooping; frequent air travel 50% of the time. Work Environment Travel on the Job: Up to 50% Domestic Scheduled Work Hours On Call (Call in for Work) Approximate Position Requirements Standing: Up to 50% Kneeling: 10-20% Sitting: Up to 30% Walking: 10-20% Additional Work Environment Requirements Visit customer sites. Work requires significant local travel and may require occasional overnight travel and weekend and/or evening work. Environmental, Health and Safety All managers and employees shall proactively support ASP’s Environmental, Health and Safety (EHS) Policy by providing the necessary resources and giving equal emphasis with other functions such as production and quality. It is the duty of every manager and employee to: Ensure implementation of safety and environmental procedures, guidelines, and standards. Evaluate employee compliance and enforce established safety and environmental procedures and rules. Create a safe work area environment, recognize safe activities, and reward good safety performance. Provide training to employees when: • Hired • Transferred • New substances, processes, procedures, or equipment are introduced to the workplace and represent a new hazard Measure safety performance and hold persons accountable for activities and results. Ensure that incidents are investigated to determine root cause, and that corrective actions are taken. Ensure employees wear required protective equipment. Ensure EHS inspections are conducted monthly and corrective actions are implemented. Occupational Hazards Ergonomic Risk: Moderate Reproductive Health Risk: No Concern ☒ Machine Operation ☒ Electrical Hazards ☒ Hazardous Chemicals/Fumes ☒ Bloodborne Pathogen ☒ Biohazards (BBP and parts of LAH) Powered Industrial Vehicles (PIV) Operation ☒Company Vehicle Lifting Requirement Heavy using assistance (50+ lbs) ☒ Ground to knees ☒ Ground to Waist ☒ Ground to Shoulders ☒ Waist to Shoulders Repetitive Hand Motions ☒ Twisting Motion ☒ Computer Entry ☒ Simple Grasp ☒ Fine Manipulation Compliance All employees have a duty to comply with applicable laws, regulations, standards, ASP policies and procedures. This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Employees are required to follow any other job-related instructions and perform job-related Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ASP ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology. ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Lead customer value realization efforts through financial analysis, business case development, and executive engagement to support sales and retention. | 3-6 years in customer value, sales engineering, or financial analysis with strong communication and proficiency in Excel, PowerPoint, and CRM systems. | The Value Realization Manager is a strategic customer-facing role responsible for quantifying, tracking, and communicating the value delivered through Accruent's software and services. As a key partner to both the Global Flagship and North America sales teams, this role helps develop business cases, conduct ROI analyses, and support executive conversations that drive customer retention, expansion, and advocacy. This is a highly collaborative position that blends financial analysis, strategic thinking, and customer engagement. Key Responsibilities Customer Value Engagement • Partner with Account Executives, Value Realization team members, and Solutions Consultants to understand customer goals, baseline metrics, and operational pain points. • Lead or support value discovery sessions and business case development for strategic sales opportunities. • Conduct ROI, total cost of ownership (TCO), and cost-benefit analyses to articulate the financial impact of Accruent solutions. • Deliver value-focused presentations to customer stakeholders and decision-makers, including executives. Value Tracking & Realization • Establish frameworks to measure pre- and post-implementation success metrics. • Track and report realized value through customer adoption, process improvements, cost savings, and other performance outcomes. • Support preparation for Executive Business Reviews (EBRs) by providing data-driven insights on account value achieved. • Help identify whitespace and expansion opportunities based on unmet needs or unrealized value. Internal Collaboration & Sales Support • Work closely with Sales, Value Realization, Services, and Product teams to align value stories with customer use cases and industry benchmarks. • Provide support throughout the sales cycle, including RFP responses, procurement justification, and contract negotiations. • Enable sellers and account teams with tools, templates, and content to support value-based selling motions. Continuous Improvement & Enablement • Contribute to the refinement of Accruent's value realization methodology, templates, and messaging. • Capture and share best practices, reusable business cases, and outcome-based reference materials. • Support development of success stories and value narratives that can be used in marketing and customer advocacy programs. Qualifications Required Experience • 3-6 years of experience in customer value, sales engineering, customer success, management consulting, or financial analysis in a B2B SaaS or technology company. • Demonstrated ability to conduct ROI modeling, build business cases, or perform data-driven customer impact analysis. • Strong communication and presentation skills with the ability to translate complex data into compelling customer narratives. • Experience working directly with customers and internal cross-functional teams in a fast-paced environment. • Proficiency in Excel, PowerPoint, and CRM systems such as Salesforce. Preferred Qualifications • Exposure to enterprise customers, particularly in asset-intensive or highly regulated industries (e.g., facilities, healthcare, manufacturing, real estate). • Familiarity with value-based selling, customer lifecycle management, or SaaS financial metrics (ARR, CAC, LTV, etc.). • Bachelor's degree in Business, Finance, Economics, or a related field; advanced degree or certifications in business analysis or consulting is a plus. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Accruent Personal development and becoming the best you is all about growth and exploring new skills and opportunities - both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Accruent is a leading provider of solutions for unifying the built environment -spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Pay Range The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400
Provide hands-on onboarding and configuration support for CMMS customers, deliver training, and manage implementation project plans to ensure customer success. | Bachelor's degree and over 3 years of CMMS experience with strong analytical, communication, and organizational skills. | Core Implementation Consultant Location: Remote - Must be based in São Paulo Why You Should Join Fluke Reliability Solutions? Fluke Reliability Solutions (FRS) helps organizations around the world keep their operations running smoothly through innovative maintenance and reliability technology. As part of our Implementation team, you’ll play a key role in empowering customers to get the most value from our eMaint CMMS platform. If you enjoy problem‑solving, working directly with customers, and making a measurable impact on their success, this role is for you. What You’ll Do? As a Core Implementation Consultant, you will provide hands-on onboarding and configuration support for FRS’ eMaint CMMS customers. You’ll learn the ins and outs of our X4 and X5 applications and guide customers through their implementation journey—ensuring a smooth transition into ongoing success with our Customer Success team. Key responsibilities include: * Become a subject matter expert in eMaint’s X4 and X5 CMMS platforms * Guide new customers through onboarding to help them achieve quick time‑to‑value * Serve as a trusted advisor, offering CMMS best practices and strategic recommendations * Coordinate and deliver product training, configuration sessions, and workflow discovery * Assess customer processes and provide actionable insights for optimization * Build and manage implementation project plans to drive customer outcomes * Create and deliver customer‑facing dashboards and reports within the application * Continuously identify opportunities to improve onboarding experiences * Collaborate closely with Customer Success to ensure effective post‑implementation handoffs * Troubleshoot technical issues during live calls while documenting accurately and clearly * Contribute to departmental growth by creating or updating product and SOP documentation * Work as part of a supportive, collaborative team helping customers across diverse industries What You Bring? Must‑have qualifications: * Bachelor’s degree or equivalent professional experience * 3+ years of CMMS experience (implementation experience a plus) * Strong analytical and problem‑solving skills, including mechanical aptitude * Excellent verbal and written communication skills for diverse audiences * Ability to work independently and manage multiple priorities in a fast‑paced environment * Strong organizational skills and a proactive, customer‑centric mindset * Professional working proficiency in English Nice‑to‑have qualifications: * Customer service or customer‑facing technical support experience * Fluency in Spanish (a plus) What You’ll Get? Joining Fluke Reliability Solutions means being part of an innovative, people‑first culture. We offer: * Competitive compensation package * Flexible work arrangements * Paid time off and company holidays * Health, dental, and vision insurance * Professional development and training opportunities * Career growth pathways within a global organization * A supportive, inclusive workplace where your contributions matter #LI-NL1 #LI-Remote Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety. A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Manage complex healthcare enterprise accounts by building trusted relationships and ensuring value realization. | Bachelor's degree and 5-8 years managing large healthcare IT accounts with strong executive presence and proficiency in Salesforce, Excel, and PowerBI. | Job Summary: The Key Account Manager is responsible for owning and stewarding relationships across a portfolio of our most complex and strategically important healthcare customers within our installed on-premise base. These customers are large Regional IDNs and health systems with sophisticated operating environments, long decision cycles, and evolving technology strategies. This role is intentionally designed for an experienced career Key Account Manager—a professional who specializes in managing enterprise healthcare accounts over long horizons through trust, continuity, and deep customer understanding. The Key Account Manager serves as the primary relationship owner for these customers, ensuring they are consistently supported, well-understood, and strategically aligned with our organization as their needs evolve over time. The role sits within the Sales organization and is oriented around relationship stewardship and enterprise account partnership. It complements existing sales and support functions by providing continuity and long-term engagement for complex customers. Key Responsibilities: Key Account Ownership & Partnership Serve as the primary relationship owner for a defined portfolio of large, complex healthcare systems. Build and sustain trusted relationships with executive, clinical, operational, IT, and financial stakeholders. Act as a consistent, knowledgeable point of contact who understands each customer’s structure, priorities, and operating model. Account Engagement & Continuity Maintain ongoing visibility into account engagement, satisfaction, and overall health. Proactively coordinate conversations, follow-ups, and touchpoints to ensure customers feel supported and valued. Develop thoughtful, account-specific engagement plans focused on stability, value realization, and long-term partnership. Strategic Discovery & Alignment Lead continuous discovery to understand customers’ technology strategies, operational priorities, and constraints. Maintain an informed view of each account’s future-state direction, even when near-term change is not planned. Ensure internal teams remain aligned to customer realities and longer-term opportunities. Value Realization & Customer Advocacy Help customers maximize value from existing solutions through ongoing dialogue, workflow understanding, and best-practice alignment. Facilitate periodic business reviews and executive conversations focused on outcomes, impact, and partnership. Capture structured customer feedback and translate insights into actionable input for Product, Sales Leadership, and Strategy teams. Cross-Functional Collaboration Partner closely with Sales, Customer Support, Product, and Accounting to deliver a seamless account experience. Work with the Accounting team on invoicing questions, contract alignment, and financial coordination to ensure clarity and consistency for customers. Coordinate internal resources thoughtfully, without creating unnecessary pressure or friction for customers. Serve as an internal advocate and subject-matter expert on enterprise on-premise customer needs. Required Qualifications: Education & Experience Guidelines Bachelor’s Degree in relevant field 5-8 years of experience in enterprise account management within hospital or healthcare software environments Proven track record of managing large Regional IDNs or complex health systems Deep understanding of hospital IT ecosystems, clinical workflows, and enterprise processes Experience operating in a competitive, multi-vendor healthcare technology environment Strong executive presence and credibility with senior customer stakeholders Highly consultative, relationship-driven approach with excellent judgment Proficient using Salesforce, Microsoft Excel, Microsoft PowerBI Ability to travel 30% required Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Provation Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation’s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation® MD, Provation® Apex, MD-Reports, Provation® endoPRO®, and Provation® MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation® iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation® SurgicalValet™), order set and care plan management (Provation® Order Set Advisor™ and Provation® Care Plans), and EHR embedded clinical documentation (Provation® Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn. Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we’re guided by our core values – Provation has a culture of CARES: Community - We have a shared sense of improving healthcare, enriching the broader world we live in and serve. Accountability - We own it and get it done with integrity. Respect - We build diverse teams that collaborate and communicate with positive intent and trust. Excellence - We welcome new ideas as we innovate quality solutions. Service - We are passionate about putting customers first. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Provide customer support for Fluke Reliability software products via multiple communication channels, resolving issues collaboratively. | Bachelor's degree preferred, strong problem-solving and communication skills, ability to work independently in a fast-paced environment. | Position Title Tier 1 Customer Support Specialist Department Technical Services Location Bonita Springs, FL/Remote The Customer Support Specialist will learn the intricacies of Fluke Reliability software products and deliver support to customers, partners, and internal team members via telephone, email, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments, including Account Management, Professional Services, Sales or Support. Job Responsibilities Provide support for Fluke Reliability software applications to end users in a Microsoft and Web-based environment. Answer incoming customer support phone calls, email and chat communications. Find and communicate accurate solutions to issues reported by end users while using Fluke Reliability products through analytical talent and strong troubleshooting abilities. Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries. Multi-task during calls to research technical issues while communicating with the customer and clearly and concisely documenting the issue. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the customer point of view. Required Skills & Experience: B.A. or B.S. degree preferred. Good mechanical aptitude and problem solving skills. Strong ability to communicate technical information both in writing and verbally. Strong work ethic and ability to work efficiently and effectively with minimal supervision. Ability to work in a fast-paced environment with excellent organizational skills. Customer service experience is a plus. Database knowledge is a plus. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Bonus or Equity This position is also eligible for bonus as part of the total compensation package. Pay Range The salary range for this position (in local currency) is 51,300.00 - 85,700.00. This is an hourly position.
Providing technical support and troubleshooting complex enterprise IT issues. | Experience in technical support, system administration, and escalation management across multiple platforms. | Position Summary The Senior Commercial Marketing Manager North America is responsible for shaping and executing the communication strategy across the region, with a particular emphasis on managing Connectivity— including access for both legacy and new products, as well as overseeing new connectivity platforms. This role leads the development and implementation of visual identity and brand hierarchy while ensuring all efforts are consistent with the overall brand. The position requires building and maintaining strong relationships with ITS vendors and managing the overall service for our capital hardware business. Collaboration with executive leadership is essential to develop impactful messaging, thought leadership, and public relations communications. Additionally, the role oversees the tracking of key performance indicators to guide marketing strategy, identifies and onboards external agencies, develops budgets, leads the annual kickoff meeting, and directs the execution of large-scale campaigns that engage multiple business units and North American audiences. Duties and Responsibilities · Strategic Marketing Leadership Develop and implement downstream marketing strategies for the Connectivity & Service, including capital equipment and consumables. Drive product positioning, messaging, and value propositions aligned with customer needs and market trends. Collaborate with upstream marketing, sales, and regional teams to ensure alignment and execution of global strategies. Define and track KPIs to measure campaign effectiveness and business impact. · Commercial Enablement Partner with Sales to develop and deploy tools, messaging, and training that support field execution and drive adoption. Lead the creation of bundling business models, sales collateral, value propositions, and objection-handling resources tailored to customer segments. · Support sales team with strategic account planning and customer engagement strategies. · Product & Portfolio Management Serve as the US commercial lead for the connectivity & service portfolio. Collaborate with Global Marketing, R&D, and Regulatory teams to ensure product positioning, lifecycle planning, and launch readiness in partnership with team members. Monitor product performance and recommend portfolio adjustments based on market feedback and data. Lead tactical areas of product launch (tools development, email campaigns, content development and social media planning) · Customer Engagement & Insights Partner with Clinical and Education teams to support customer training, education, and clinical adoption. Represent ASP at key industry events, customer meetings, and advisory boards. · Cross-Functional Collaboration Act as the primary liaison between US Commercial, Global Marketing, Sales, Clinical, Regulatory, and Supply Chain teams. Drive alignment on messaging, priorities, and execution plans across functions. Ensure timely communication and coordination for customer visits, product launches, and strategic initiatives. · Operational Excellence Manage marketing budgets, timelines, and agency/vendor relationships. Ensure compliance with all regulatory and legal requirements in marketing communications. Maintain accurate documentation and reporting of marketing activities and outcomes. · Marketing Content Collaborate with MarComm, product development, external agencies, customer advisory group and sales to produce relevant content (Slicks, PPTs, whitepapers, videos, website content, training materials, etc.) Create new, relevant, and engaging multichannel content that aligns with overall marketing plans/objectives. Ensure all customer- and internal-facing marketing materials align with product-specific value positioning & branding (best practice documents, user guides, etc.) and shepherd through the compliance approval process. · Sales Enablement Excellence with sales collaboration to drive commercial programs, promos & products. Inform and lead the development of digital strategy, campaigns and lead generation strategies to drive customer adoption and sales targets. Examples include but not limited to supporting tradeshows, in servicing, sales training and annual national sales meeting. Segmentation, reviewing sales funnels/pipeline and support sales ride alongs are some of the expected standard work. · Product Launch & Business Planning Lead US product launch strategy for new Connectivity platform, including cross-functional planning, training, and execution. Develop and implement go-to-market (GTM) plans that align with commercial objectives and customer needs. Own the creation and delivery of quarterly business review (QBR) decks, including performance analysis, strategic updates, and future planning for internal stakeholders. · Communication & Presentation Excellence Demonstrate exceptional communication skills across all channels, including customer-facing presentations, sales enablement, and internal stakeholder engagement. Deliver clear, compelling, and clinically credible messaging builds trust with customers and positions ASP as a thought leader in infection prevention. Collaborate with Sales to ensure joint communication strategies, maintaining alignment and professionalism in all external interactions. Develop and present strategic updates, business cases, and performance insights to leadership and cross-functional teams. Ability to socialize pre-reads for stakeholder alignment for impactful presentations. · Brand Stewardship & Messaging Ensure all marketing initiatives, materials, and communications are aligned with ASP’s brand identity, voice, and strategic positioning. Champion the Connectivity brand within the US market, driving awareness, differentiation, and preference. Collaborate with global and regional teams to maintain consistency in branding across channels, campaigns, and customer touchpoints. Monitor brand perception and contribute to strategies that reinforce ASP’s reputation as a leader in infection prevention · National Sales Meeting & Event Leadership Lead the planning, development, and execution of impactful national sales meetings content for category and commercial events. Design and deliver inspirational content and experiences that energize the sales force, reinforce product value, and drive commercial momentum. Collaborate cross-functionally to develop presentations, breakout sessions, and training materials that support business objectives and elevate team engagement. Ensure seamless logistics, speaker preparation, and post-event follow-up to maximize impact and ROI. · Act as a change agent within the organization, influencing cross-functional teams to adopt brand-led thinking. · Performs other duties assigned as needed Qualifications · 6+ years of experience in Marketing, Communication, or a related field, or equivalent experience · Experience working across the organization managing projects and keeping people accountable to deadlines · Proficient in Microsoft Office, Adobe Suite, G Suite, and social media management software · Experience using Marketing Automation tools · Experience in IT Healthcare · Experience with Client Management Relationship (CRM) Software, e.g. Salesforce · Experience in B2B and B2C channels, with proven ability to execute marketing programs · Experience in content marketing, strategizing and developing creative content with a keen eye for detail · Comfortable using collaboration and project management tools · Leads with a digital-first mindset, while possessing the traditional marketing skillsets for balancing diverse audiences · Strong communication: able to take technical and clinical details of software and translate it to the benefits for the user · Metric-driven and analytical: ability to prioritize, drive and complete projects using both data and company needs. · Ability to develop and nurture customer relationships through diverse and creative ideas Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Advanced Sterilization Products ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Pay Range The salary range for this position (in local currency) is 133,600.00 - 248,500.00
Providing technical support and resolving complex enterprise IT issues across multiple platforms and environments. | Experience in technical support, troubleshooting, and collaboration with engineering teams to resolve escalations. | Position Summary The Senior Commercial Marketing Manager North America is responsible for shaping and executing the communication strategy across the region, with a particular emphasis on managing Connectivity— including access for both legacy and new products, as well as overseeing new connectivity platforms. This role leads the development and implementation of visual identity and brand hierarchy while ensuring all efforts are consistent with the overall brand. The position requires building and maintaining strong relationships with ITS vendors and managing the overall service for our capital hardware business. Collaboration with executive leadership is essential to develop impactful messaging, thought leadership, and public relations communications. Additionally, the role oversees the tracking of key performance indicators to guide marketing strategy, identifies and onboards external agencies, develops budgets, leads the annual kickoff meeting, and directs the execution of large-scale campaigns that engage multiple business units and North American audiences. Duties and Responsibilities · Strategic Marketing Leadership Develop and implement downstream marketing strategies for the Connectivity & Service, including capital equipment and consumables. Drive product positioning, messaging, and value propositions aligned with customer needs and market trends. Collaborate with upstream marketing, sales, and regional teams to ensure alignment and execution of global strategies. Define and track KPIs to measure campaign effectiveness and business impact. · Commercial Enablement Partner with Sales to develop and deploy tools, messaging, and training that support field execution and drive adoption. Lead the creation of bundling business models, sales collateral, value propositions, and objection-handling resources tailored to customer segments. · Support sales team with strategic account planning and customer engagement strategies. · Product & Portfolio Management Serve as the US commercial lead for the connectivity & service portfolio. Collaborate with Global Marketing, R&D, and Regulatory teams to ensure product positioning, lifecycle planning, and launch readiness in partnership with team members. Monitor product performance and recommend portfolio adjustments based on market feedback and data. Lead tactical areas of product launch (tools development, email campaigns, content development and social media planning) · Customer Engagement & Insights Partner with Clinical and Education teams to support customer training, education, and clinical adoption. Represent ASP at key industry events, customer meetings, and advisory boards. · Cross-Functional Collaboration Act as the primary liaison between US Commercial, Global Marketing, Sales, Clinical, Regulatory, and Supply Chain teams. Drive alignment on messaging, priorities, and execution plans across functions. Ensure timely communication and coordination for customer visits, product launches, and strategic initiatives. · Operational Excellence Manage marketing budgets, timelines, and agency/vendor relationships. Ensure compliance with all regulatory and legal requirements in marketing communications. Maintain accurate documentation and reporting of marketing activities and outcomes. · Marketing Content Collaborate with MarComm, product development, external agencies, customer advisory group and sales to produce relevant content (Slicks, PPTs, whitepapers, videos, website content, training materials, etc.) Create new, relevant, and engaging multichannel content that aligns with overall marketing plans/objectives. Ensure all customer- and internal-facing marketing materials align with product-specific value positioning & branding (best practice documents, user guides, etc.) and shepherd through the compliance approval process. · Sales Enablement Excellence with sales collaboration to drive commercial programs, promos & products. Inform and lead the development of digital strategy, campaigns and lead generation strategies to drive customer adoption and sales targets. Examples include but not limited to supporting tradeshows, in servicing, sales training and annual national sales meeting. Segmentation, reviewing sales funnels/pipeline and support sales ride alongs are some of the expected standard work. · Product Launch & Business Planning Lead US product launch strategy for new Connectivity platform, including cross-functional planning, training, and execution. Develop and implement go-to-market (GTM) plans that align with commercial objectives and customer needs. Own the creation and delivery of quarterly business review (QBR) decks, including performance analysis, strategic updates, and future planning for internal stakeholders. · Communication & Presentation Excellence Demonstrate exceptional communication skills across all channels, including customer-facing presentations, sales enablement, and internal stakeholder engagement. Deliver clear, compelling, and clinically credible messaging builds trust with customers and positions ASP as a thought leader in infection prevention. Collaborate with Sales to ensure joint communication strategies, maintaining alignment and professionalism in all external interactions. Develop and present strategic updates, business cases, and performance insights to leadership and cross-functional teams. Ability to socialize pre-reads for stakeholder alignment for impactful presentations. · Brand Stewardship & Messaging Ensure all marketing initiatives, materials, and communications are aligned with ASP’s brand identity, voice, and strategic positioning. Champion the Connectivity brand within the US market, driving awareness, differentiation, and preference. Collaborate with global and regional teams to maintain consistency in branding across channels, campaigns, and customer touchpoints. Monitor brand perception and contribute to strategies that reinforce ASP’s reputation as a leader in infection prevention · National Sales Meeting & Event Leadership Lead the planning, development, and execution of impactful national sales meetings content for category and commercial events. Design and deliver inspirational content and experiences that energize the sales force, reinforce product value, and drive commercial momentum. Collaborate cross-functionally to develop presentations, breakout sessions, and training materials that support business objectives and elevate team engagement. Ensure seamless logistics, speaker preparation, and post-event follow-up to maximize impact and ROI. · Act as a change agent within the organization, influencing cross-functional teams to adopt brand-led thinking. · Performs other duties assigned as needed Qualifications · 6+ years of experience in Marketing, Communication, or a related field, or equivalent experience · Experience working across the organization managing projects and keeping people accountable to deadlines · Proficient in Microsoft Office, Adobe Suite, G Suite, and social media management software · Experience using Marketing Automation tools · Experience in IT Healthcare · Experience with Client Management Relationship (CRM) Software, e.g. Salesforce · Experience in B2B and B2C channels, with proven ability to execute marketing programs · Experience in content marketing, strategizing and developing creative content with a keen eye for detail · Comfortable using collaboration and project management tools · Leads with a digital-first mindset, while possessing the traditional marketing skillsets for balancing diverse audiences · Strong communication: able to take technical and clinical details of software and translate it to the benefits for the user · Metric-driven and analytical: ability to prioritize, drive and complete projects using both data and company needs. · Ability to develop and nurture customer relationships through diverse and creative ideas Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ASP ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology. ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Analyzed real estate opportunities, managed investor relationships, built financial models, and supported underwriting processes. | Requires a background in data & analytics, computer science, statistics, or related fields, with leadership potential and a GPA of 3.5+. | The Advanced Sterilization Products (ASP) Global Leadership Development Program (GLDP) is a 2-year program, consisting of 3 cross-functional rotations designed for you to gain foundational business knowledge through hands-on, meaningful experiences. The Data Engineering/Analytics track is geared towards building leaders who are knowledgeable about data & analytics and can leverage the power of data to drive superior business results. By combining hands on learning, real-life business scenarios and various aspects of data & analytics, this program prepares early career leaders the ability to fast track their careers while delivering improved business performance for ASP. With exposure to various aspects of the data lifecycle - from creating analytical reports, machine learning, to artificial intelligence, GLDP's quickly learn the importance of data and all aspects of the data lifecycle. GLDP candidates will lead an intensive project during each rotation to make an immediate, long-lasting impact on the business. The project will allow you to build on your technical and interpersonal skills by providing you with significant responsibility as well as exposure to experienced business leaders, mentors, and subject matter experts. Following successful completion of the program, you will have the opportunity to be placed in a role within one of the many functions across ASP. We recruit for the best candidates who have demonstrated leadership and have desire to grow in a high-energy, collaborative environment. You will learn how the Fortive Business System is used to shape strategy, focus execution, align our people, and create value for patients and customers around the world. Come join our winning team and support us in our mission to protect patients during their most critical moments! • GPA: 3.5 of 4.0 (preferred) • Majors: Computer Science, Statistics, Finance/Economics, Information Systems, and other related majors (preferred) • We value customer needs and develop solutions that matter. We seek out candidates that can deliver breakthroughs by taking risks, experimenting, and iterating quickly. • We learn by doing - through success and fast failure. GLDP candidates thrive in our fast paced, changing environment. • We win by getting the right things done and doing what we say we'll do. Successful candidates set high expectations for themselves and drive results, even in the most difficult circumstances. • We operate under a culture of continuous improvement; we expect individuals to tackle challenging problems, think strategically, and achieve results despite setbacks. Fortive Corporation Overview Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ASP ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology. ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Manage customer relationships, advocate for clients, and oversee contract renewals and account health. | Minimum 3 years of proven software sales experience, strong analytical and communication skills, and ability to represent the company externally. | Account Management & Relationship Building Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction. Develop relationships with key stakeholders, decision-makers, and influencers within the customer organization. Advocate for the customer internally, ensuring their needs are met across product, service, and support teams. Ensure high levels of customer satisfaction to reduce churn and drive long-term retention. Provide insights on best practices and how customers can maximize the value of their investment. Provide regular reports on account health, revenue performance, and growth opportunities. Manage and negotiate contract renewals, ensuring alignment with pricing and licensing models. Work with Legal and Finance teams to ensure compliance with contract terms and conditions. Ensure smooth transitions for software license renewals, subscription changes, or professional service engagements. A minimum of 3 years of proven experience in software sales is required. Must be able to demonstrate the ability to self-start sales success. Strong analytical skills, including market strategy, customer requirements and success factors, and a value-based selling process. Excellent written and verbal communication skills, creation of convincing and strategic sales approach, proposal, documentation and presentation. Strong understanding of industry trends, key players, terminology, and overall economics of the marketplace. Ability to publicly represent Accruent with internal and external customers, and at events and seminars. Travel as required (up to 10%).
Lead enterprise transformation initiatives, manage cross-functional teams, and drive digital modernization in a healthcare technology environment. | Senior-level experience in enterprise transformation, change management, and digital modernization, with strong leadership and stakeholder management skills. | . . . Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Censis Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Manage and develop relationships with large healthcare systems, ensuring long-term partnership and value realization, while coordinating cross-functional teams to meet customer needs. | 5-8 years of enterprise healthcare account management experience, deep understanding of hospital IT and workflows, proficiency with Salesforce and PowerBI, and ability to travel 30%. | Job Summary: The Key Account Manager is responsible for owning and stewarding relationships across a portfolio of our most complex and strategically important healthcare customers within our installed on-premise base. These customers are large Regional IDNs and health systems with sophisticated operating environments, long decision cycles, and evolving technology strategies. This role is intentionally designed for an experienced career Key Account Manager—a professional who specializes in managing enterprise healthcare accounts over long horizons through trust, continuity, and deep customer understanding. The Key Account Manager serves as the primary relationship owner for these customers, ensuring they are consistently supported, well-understood, and strategically aligned with our organization as their needs evolve over time. The role sits within the Sales organization and is oriented around relationship stewardship and enterprise account partnership. It complements existing sales and support functions by providing continuity and long-term engagement for complex customers. Key Responsibilities: Key Account Ownership & Partnership Serve as the primary relationship owner for a defined portfolio of large, complex healthcare systems. Build and sustain trusted relationships with executive, clinical, operational, IT, and financial stakeholders. Act as a consistent, knowledgeable point of contact who understands each customer’s structure, priorities, and operating model. Account Engagement & Continuity Maintain ongoing visibility into account engagement, satisfaction, and overall health. Proactively coordinate conversations, follow-ups, and touchpoints to ensure customers feel supported and valued. Develop thoughtful, account-specific engagement plans focused on stability, value realization, and long-term partnership. Strategic Discovery & Alignment Lead continuous discovery to understand customers’ technology strategies, operational priorities, and constraints. Maintain an informed view of each account’s future-state direction, even when near-term change is not planned. Ensure internal teams remain aligned to customer realities and longer-term opportunities. Value Realization & Customer Advocacy Help customers maximize value from existing solutions through ongoing dialogue, workflow understanding, and best-practice alignment. Facilitate periodic business reviews and executive conversations focused on outcomes, impact, and partnership. Capture structured customer feedback and translate insights into actionable input for Product, Sales Leadership, and Strategy teams. Cross-Functional Collaboration Partner closely with Sales, Customer Support, Product, and Accounting to deliver a seamless account experience. Work with the Accounting team on invoicing questions, contract alignment, and financial coordination to ensure clarity and consistency for customers. Coordinate internal resources thoughtfully, without creating unnecessary pressure or friction for customers. Serve as an internal advocate and subject-matter expert on enterprise on-premise customer needs. Required Qualifications: Education & Experience Guidelines Bachelor’s Degree in relevant field 5-8 years of experience in enterprise account management within hospital or healthcare software environments Proven track record of managing large Regional IDNs or complex health systems Deep understanding of hospital IT ecosystems, clinical workflows, and enterprise processes Experience operating in a competitive, multi-vendor healthcare technology environment Strong executive presence and credibility with senior customer stakeholders Highly consultative, relationship-driven approach with excellent judgment Proficient using Salesforce, Microsoft Excel, Microsoft PowerBI Ability to travel 30% required Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Provation Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation’s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation® MD, Provation® Apex, MD-Reports, Provation® endoPRO®, and Provation® MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation® iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation® SurgicalValet™), order set and care plan management (Provation® Order Set Advisor™ and Provation® Care Plans), and EHR embedded clinical documentation (Provation® Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn. Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we’re guided by our core values – Provation has a culture of CARES: Community - We have a shared sense of improving healthcare, enriching the broader world we live in and serve. Accountability - We own it and get it done with integrity. Respect - We build diverse teams that collaborate and communicate with positive intent and trust. Excellence - We welcome new ideas as we innovate quality solutions. Service - We are passionate about putting customers first. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Supporting client relationships, managing project workflows, and ensuring data integrity for facility planning projects. | Minimum of 3+ years project/people management experience, strong communication skills, and proficiency in MS Office, especially Excel and PowerPoint. | Gordian’s Planning Services team is focused on helping clients, make data driven decisions around their operational effectiveness and capital investments. Our services are founded on rigorous observational assessment, benchmarking and analysis, which – when combined with the industry’s largest database of financial and facilities data – help our clients make critical decisions about the future of their facilities. This is a client-facing position. Project Leads are focused on delivering value to our clients, growing and deepening relationships with clients, and building the client pool through excellent service and reputation. Project Leads assess client needs and expectations, extract data from conversations and charts, develop solutions based on their knowledge and experiences, and present the findings to a variety of audiences, up to the highest levels of leadership with our clients. Project Leads are team players: they track project progress for the business, serve and advocate for the client, and contribute to the success and professional development of their colleagues. Project Leads will manage smaller accounts and support Project Managers on larger accounts. The Project Lead is considered the entry point to the Project Manager role. Location: Remote (In-office available in some locations); near major airport This position works remotely, with 20 to 40% travel. Travel includes site visits for building assessments, interviews with key facilities personnel, and executive presentations to client leadership. Primary Responsibilities • Drive Progress with Clients and Cultivate Client Relationships • Ensures collection, validation, and client acceptance of core Facilities Planning data • Drives collaboration within project team and with clients to synthesize data and develop core recommendations based on findings • Presents deliverables across all solutions to a variety of client audiences, including strong recommendations for improvement • Acts as subject matter expert for clients and communicates industry trends, best practices, and case studies in client interactions • Owns client relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Planning Services Team Leadership • Reviews the work of the team based upon your solid working knowledge of facility and building systems • Assists in report development, report review, and/or quality assurance of data or databases Project Management • Proactively sets the pace for a project, anticipating time requirements inclusive of potential obstacles and outside influence • Effectively and accurately plans and communicates project workflow and timing of key milestones from our account/project management software • Ensures data integrity for all assigned accounts • Clearly and concisely conveys information and direction for a project team in alignment with departmental objectives • Leverages feedback and implements strategies to improve team effectiveness • Creation and maintenance of project files may include proposals, statements of work, change requests and deliverables • Coordination and planning of travel for projects (including assisting staff with travel agents as needed) • Project scheduling and communication of schedules to project teams • Assembly of project teams based upon project criteria, employee skills, and the company’s master schedule • Overall responsibility for delivery of successful projects and services to clients • Works cooperatively with other Project Team Leaders, Project Managers, Account Executives, Operations Manager, Facilities Consultants, Data Analysts and others • Creates a team atmosphere that is intellectually challenging and leads to accomplishing more than expected Support Business Development for New and Existing Clients • Support sales and marketing as Subject Matter Expert for Planning Services • Drives renewal of membership across all expiring renewals • Identifies cross-sell opportunities and collaborates with Regional Account Executive to develop • Develops long-term relationship management strategies for clients • Delivers thought leadership to the industry • Participates in the improvement of our products, in response to industry needs and customer feedback Contribute to the Success of the Team • Supports development of colleagues by creating a positive work environment and providing all types of feedback, including constructive criticism in difficult situations. • Takes ownership of one's own development by articulating focus areas and requesting support to help achieve desired outcomes. • Works to align opportunities within projects with development goals of the project team (including self). • Understand and apply internal Fortive Business System tools to drive continuous improvement. Qualifications • Minimum of Bachelor’s degree or equivalent • 3+ years project/people management experience • Strong communication and public speaking skills including experience in developing presentation materials • Strong organizational and prioritization skills/ability to manage multiple projects simultaneously • Analytical skills – the ability to craft a narrative using data • Proficiency in Microsoft Office Suite programs, particularly Excel and PowerPoint • Experience in Facilities Management and/or Planning and Construction are preferred • The ability to travel 20 to 40% • Physical requirements for this role include the ability to walk around an environment for 6-8 hours on a given day, as well as the ability to occasionally ascend/descend a ladder and/or work in outdoor weather conditions as many as several times a month Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Gordian Gordian is the world’s leading provider of facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting (JOC), Gordian’s offerings also include our proprietary RSMeans data and Sightlines Facility Intelligence solutions. From planning to design, procurement, construction and operations, Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality. Gordian is a part of the international business group Fortive, with 26,000 people employed worldwide. We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE/AA/M/F/Vets/Disabled We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Oversee and coordinate supply chain projects, including new product introductions and transfers, ensuring alignment with business goals and risk mitigation. | Requires 3-5 years in a medical device or related business, with a focus on operations or supply chain, and a relevant degree. | Under general direction, and in accordance with all applicable government laws, regulations and ASP policies, procedures and guidelines, this position: The Senior Project Manager, NPI Ops will be responsible for facilitation, oversight and project management of supply chain projects, including introduction of new products and transfers of existing project lines Acts as subject matter expert in the fields of operations, supply chain, and manufacturing. Anticipates internal and external business challenges and recommends countermeasures or process improvements Manages extended operations team project resources. Forecasts resource needs, proactively identifies resource issues, and works with leadership to identify solutions Sets clear expectations for team and establishes roles and responsibilities. Coaches team members when necessary to ensure team goals are met Demonstrates an understanding of business partner's needs and manages satisfaction relative to deliverables Coordinates and communicates with business partners to ensure the alignment of plan objectives to activities Identifies, monitors, and proactively mitigates/countermeasures risks. Responsible for communicating business-related issues or opportunities to next management level Performs other duties assigned as needed Interactions: R&D Procurement Product Quality and Supplier Quality Demand/Plan Master Data Global Marketing Regulatory Finance Incoming Receiving Warehouse Indirectly manage resources from Demand/Plan, Master Data and Supplier Quality to complete tasks required for establishing and qualifying new products. Ensure implementation of safety and environmental procedures, guidelines and standards. Evaluate employee compliance and enforce established safety and environmental procedures and rules. Create a safe work area environment, recognize safe activities, and reward good safety performance. Ensure that incidents are investigated to determine root cause, and that corrective actions are taken. Ensure employees wear required protective equipment. Ensure EHS inspections are conducted monthly and corrective actions are implemented. All employees have a duty to comply with applicable laws, regulations, standards, ASP policies and procedures. This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of the job. High School or Equivalent Associate's Degree Bachelor's Degree Master's Degree PhD Degree Business Management or technical discipline with an emphasis on Operations / Supply Chain 3-5 years in a medical device or related business preferred
Manage and oversee supply chain projects, coordinate with internal and external stakeholders, and improve processes. | Requires a high school diploma or higher, 3-5 years in a related field, and experience with supply chain or operations, preferably in medical devices or similar industries. | The Senior Project Manager, NPI Ops will be responsible for facilitation, oversight and project management of projects related to supply chain. Duties and Responsibilities Under general direction, and in accordance with all applicable government laws, regulations and ASP policies, procedures and guidelines, this position: The Senior Project Manager, NPI Ops will be responsible for facilitation, oversight and project management of supply chain projects, including introduction of new products and transfers of existing project lines Acts as subject matter expert in the fields of operations, supply chain, and manufacturing. Anticipates internal and external business challenges and recommends countermeasures or process improvements Manages extended operations team project resources. Forecasts resource needs, proactively identifies resource issues, and works with leadership to identify solutions Sets clear expectations for team and establishes roles and responsibilities. Coaches team members when necessary to ensure team goals are met Demonstrates an understanding of business partner’s needs and manages satisfaction relative to deliverables Coordinates and communicates with business partners to ensure the alignment of plan objectives to activities Identifies, monitors, and proactively mitigates/countermeasures risks. Responsible for communicating business-related issues or opportunities to next management level Performs other duties assigned as needed Qualifications Education: High School or Equivalent Associate’s Degree Bachelor’s Degree Master’s Degree PhD Degree Preferred: Business Management or technical discipline with an emphasis on Operations / Supply Chain Preferred: 3-5 years in a medical device or related business preferred Responsibility for Others and Internal Interactions Interactions: R&D Procurement Product Quality and Supplier Quality Demand/Plan Master Data Global Marketing Regulatory Finance Incoming Receiving Warehouse Indirectly manage resources from Demand/Plan, Master Data and Supplier Quality to complete tasks required for establishing and qualifying new products. External Interactions Frequent interaction with External Supplier and Contract Manufacturers. Environmental, Health and Safety All managers and employees shall proactively support ASP’s Environmental, Health and Safety (EHS) Policy by providing the necessary resources and giving equal emphasis with other functions such as production and quality. It is the duty of every manager and employee to: Ensure implementation of safety and environmental procedures, guidelines and standards. Evaluate employee compliance and enforce established safety and environmental procedures and rules. Create a safe work area environment, recognize safe activities, and reward good safety performance. Provide training to employees when: Hired Transferred New substances, processes, procedures or equipment are introduced to the workplace and represent a new hazard Measure safety performance and hold persons accountable for activities and results. Ensure that incidents are investigated to determine root cause, and that corrective actions are taken. Ensure employees wear required protective equipment. Ensure EHS inspections are conducted monthly and corrective actions are implemented. Compliance All employees have a duty to comply with applicable laws, regulations, standards, ASP policies and procedures. This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of the job. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ASP ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology. ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Define and develop interface platform strategy, collaborate on product roadmaps, and manage interface launches in an agile environment. | 2+ years as a Product Manager or Owner with understanding of API management, experience with vendor collaboration, and strong communication skills. | Product Strategy & Vision Define the interfaces platform strategy in collaboration with the Director of Strategy, to ensure seamless integration capabilities that differentiate Censis software from competitors and deliver superior customer value Develop (in collaboration with our Interface Architect) comprehensive interface product roadmaps aligned with business objectives and technical capabilities and present to leadership Conduct competitive analysis and market research to identify integration gaps, emerging interface standards, and opportunities where enhanced connectivity can leapfrog competitor offerings Collaborate with engineering teams to design scalable interface architecture that supports current customer needs while building flexible foundations for future integrations and competitive advantages Participate in technical design discussions and architectural decision-making Manage interface launches, including go-to-market planning and cross-functional coordination Work closely with the documentation manager to ensure all release documentation (including release notes, technical documentation, knowledge base articles, and troubleshooting guides) is thorough and engaging 2+ years as a technical Associate Product Manager / Product Owner, ideally for an interface or software portfolio Understanding of API lifecycle management from design and development through deployment, maintenance, and deprecation strategies Strong analytical and problem-solving abilities with experience using data to drive decisions Experience leading cross-functional teams in an agile development environment; familiarity with Scrum preferred Customer-focused mindset with experience gathering and analyzing user feedback Excellent verbal and written communication skills, with the ability to present to leadership and cross-functional teams Experience working with vendors and 3rd party partners Experience working with vendors and 3rd party partners Bachelor's or Master's degree in Computer Science, Engineering, Business or related field/experience
Provide comprehensive executive support to the VP of Talent Enablement, managing calendars, communications, meetings, travel, and operational workflows. | Minimum of 3 years supporting senior executives in fast-paced environments, proficiency in Outlook, Teams, SharePoint, Word, Excel, PowerPoint, and Concur, with high judgment, discretion, and system thinking skills. | Executive Assistant to the VP of Talent Enablement Location: Everett, WA (onsite 4 days per week, ability to work remotely on Fridays) Fortive is seeking a highly capable Executive Assistant to support the VP of Talent Enablement in a high‑impact partnering role. This position goes beyond traditional administrative support and is designed for someone who takes ownership of how a senior leader operates day to day. You manage priorities, shape the flow of meetings and communications, and bring discipline to the rhythm of the business for the Talent Enablement Center of Excellence. Working in alignment with Fortive's focus on clear priorities and strong execution, you anticipate needs, apply sound judgment, and help ensure the executive and team remain focused on the work that matters most. This role provides meaningful responsibility for someone who values accountability, precision, and visible enterprise‑level impact, making it ideal for an Executive Assistant who wants to be trusted as an operating partner, exercise sound judgment daily, and contribute significantly to how work gets done at Fortive. Support Priorities Primary Support VP, Talent Enablement — full‑scope executive partnership, including calendar and priority management, communications support, meeting cadence and Rhythm of Business (ROB), travel and expenses, and day‑to‑day operating leverage. Secondary Support VP, Total Rewards — targeted support including calendar coordination, travel planning, and task‑based assistance as needed, aligned to availability and enterprise priorities. Tertiary Support Talent Enablement direct reports — limited, standardized support for travel and expense processing, aligned to defined guidelines and standard work. Prioritization & Governance The VP of Talent Enablement sets Executive Assistant prioritization and allocation of support. Scope of Responsibilities Executive Time Leverage & Communications Proactively triage inbox and communications, drafting and sending messages in the executive's voice as appropriate. Prepare executive for meetings by ensuring access to relevant meeting materials including purpose, agenda, pre-reads. Assist with relevant follow-up tasks. Enforce scheduling hierarchy, protect personal and professional commitments, and preserve 3-4 hours of daily focus time. Prepare daily agendas, decision packets, room and technology setups, and executive readiness materials. Calendar, Meetings & Rhythm of Business Own the Rhythm of Business (ROB), including weekly staff meetings, bi‑weekly 1:1s, skip‑levels, quarterly All Hands, and QBR/MBR cycles, COE file organization, Team's channel. Draft, review, and finalize agendas and pre‑reads; document decisions, track action items, and ensure timely follow‑through. Insert prep time and transition buffers between meetings; manage travel buffers and schedule feasibility. Coordinate space planning and all meeting logistics. Travel, Expenses & Policy Alignment Plan and monitor domestic and international travel, proactively counter measuring disruptions or delays. Ensure compliance with Fortive Global Travel and Expense policies, including visa coordination and approvals. Approve expense reports for direct reports within policy. COE Operations, Vendors & Budget Partner with Procurement and functional leaders on POs, SOWs, vendor coordination, and budget tracking. Maintain dashboards, templates, trackers, and standard work to improve execution consistency and visibility. Learning & Development Surge Support Provide periodic sprint support for virtual learning programs and events, at the direction of the Learning Operations Manager. Decision Rights Calendar trade‑offs and priority decisions. Drafting and sending executive communications within defined categories. P‑card spending within established limits; vendor selection for routine needs. Approval of direct reports' expense reports. Success Metrics 10-15 hours per week of executive time reclaimed. 95% of inbox triaged within one business day; VIP requests same day. 98% on‑time meeting starts; all pre‑reads distributed at least 24 hours in advance. Zero travel policy exceptions; T&E SLAs consistently met. POs and SOWs processed within cycle time; monthly budget accuracy within 2%. Qualifications Minimum of 3 years of experience supporting Senior Executives in a complex, fast‑paced environment. Advanced proficiency in Outlook, Teams, SharePoint, Word, Excel, and PowerPoint; Concur required; Power BI preferred. Strong judgment, discretion, and the ability to operate effectively with incomplete information. High level of AI fluency for drafting, synthesis, and summarization. Work Style & Attributes Judgment‑Centered Autonomy: Comfortable making decisions independently and saying “no” when needed to protect priorities. Anticipatory Orientation: Naturally looks ahead, prepares contingencies, and flags risks early with options. Adapts to new processes and technologies. Executive Presence: Calm, professional, and credible in interactions with senior leaders and external partners. Relationship Intelligence: Adapts tone by stakeholder; builds trust across boundaries. Maintains confidentiality and discretion. Collaborates well with internal and external stakeholders. Systems Thinking: Thinks in workflows, not just tasks; documents and improves processes continuously. Resilience: Maintains clarity and composure in high‑pressure or rapidly changing situations. Service Orientation with Backbone: Mission‑first mindset paired with assertiveness and accountability. LI-CS23 Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Bonus or Equity This position is also eligible for bonus as part of the total compensation package. Pay Range The pay range for this position is $69,000.00 to $103,500.00 in local currency.
Support global accounting operations projects, assist with process improvements, and participate in monthly accounting close tasks. | Pursuing a Bachelor's degree in Accounting or Finance, with strong analytical skills, interest in automation, and proficiency in Excel. | Contribute to global accounting operations projects focused on automation, reconciliation consistency and SAP reporting improvements Support global accounting standardization by gathering data, comparing accounting treatments across regions, and assisting with policy documentation Assist Accounts Payable process improvement initiatives, including workflow optimization, Concur enhancements, and T&E/AP metric tracking Perform data cleanup and analysis to support standard costing, system improvements, and broader finance transformation initiatives Participate in monthly accounting close tasks, including basic journal entry preparation or reconciliation support Help document processes and identify areas for improvement in workflows and controls Support internal and external audits by gathering data and performing sample testing Build professional skills in Excel, ERP navigation, data analysis, and business communication Currently pursuing a Bachelor's degree in Accounting or Finance, or a related field, graduating December 2026 or later. Strong analytical skills, curiosity and attention to detail Interest in accounting systems, automation, and process improvement Proficiency in Microsoft Excel and highly interested in learning other software applications as needed Strong written and verbal communication skills Willingness to learn, ask questions, and work collaboratively in a team environment
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