Ford Motor Credit Company LLC

Lead enterprise-level digital transformation initiatives involving multi-team coordination and complex integration landscapes. | Experienced Consulting Project Manager skilled in managing large-scale technology and business transformation programs with executive-level communication and governance expertise. | The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. In this position... The BISO for Ford Credit acts as a 'mini CISO' and strategic bridge between Ford's central Cybersecurity organization and Ford Credit's business leaders globally. The role translates security/compliance concepts into practical business guidance, ensuring assets stay secure while enabling business goals without slowing operations. It involves advocating for business needs within cybersecurity and maintains a dotted-line reporting relationship to the Ford Motor Company CISO. Reporting Scope & Leadership Accountability • Responsible for Ford Credit cybersecurity globally, with a dotted-line reporting relationship to the Ford Motor Company CISO. • Lead the global Ford Credit cybersecurity team, providing strategic direction and support to the Information Security Officers (ISOs) of the three Ford Credit banks, who will report to you on a dotted-line basis. What you'll do... Strategic Alignment & Trusted Advisor • Serve as the primary cybersecurity point of contact and trusted advisor to Ford Credit business and technology leadership. • Influence cybersecurity strategies to ensure they are aligned with Ford Credit's critical business processes and customer experiences. • Evaluate, advise, and partner with business teams on key initiatives, integrating cybersecurity proactively during the idea phase rather than as an afterthought. • Provide holistic cybersecurity risk metrics, reporting, and strategic timelines to business leadership to set expectations and demonstrate security as a business enabler. Cyber Risk Management & Business Accountability • Drive business cybersecurity accountability by identifying, defining, and supporting the management of cyber-risks specific to Ford Credit. • Coordinate seamlessly with IT, risk, and compliance teams to ensure your organization effectively executes second line of defense responsibilities, providing robust monitoring, oversight, and independent challenge to Ford Credit’s first-line technology and business operations. • Conduct oversight over projects and portfolios at a strategic level, consulting on risk exceptions, threat modeling, and vulnerability management. • Partner with third-party risk management teams to assess and manage the security risks of external vendors, suppliers, and partners accessing Ford Credit’s sensitive data. Regulatory Compliance & Governance • Collaborate with legal and compliance teams to ensure the cybersecurity program complies with relevant financial industry regulations and data protection laws (e.g., OCC GLBA, NYDFS, GDPR, CCPA, DORA). Technology, Data & AI Security Oversight • Act as the Product Owner of the Data Lake, overseeing the collection of application logs to monitor compliance and safety, ensuring that we find and resolve issues early. • Leverage a strong knowledge of AI security to guide the safe adoption of Artificial Intelligence as it becomes increasingly ingrained in business operations, coordinating closely with Ford Enterprise teams to align with corporate standards. Communication, Culture & Security Awareness • Build psychological safety and trust by demonstrating empathy for business challenges and promoting a balanced approach to risk management. • Translate cyber intelligence, emerging technology risks, and security impacts into language that business leaders can easily understand and act upon. • Partner with the training and awareness department to drive a strong security culture within Ford Credit, educating employees on best practices and potential threats. Security Operations, Resiliency & Controls Support • Provide cybersecurity incident support as directed by the Security Operations Center (SOC) or incident commander, including participation in after-action reviews (AARs). • Collaborate with business resiliency leadership to support business continuity and disaster recovery strategies. • Collaborate with the Risk and Internal Control leadership to help identify, control, and resolve cybersecurity issues. You'll have... • Bachelor’s degree in computer engineering, computer science, or equivalent industry experience. • 10+ years of experience working in IT, risk, or cybersecurity organizations. • 3 + years of experience in a technology leadership role. • 6 + years of experience working with Banks. • Significant experience across multiple cyber domains (e.g., identity and access management, cloud security, incident response) • Prior experience with cloud platforms, ideally GCP (Google Cloud Platform) • Some prior exposure to AI implementation, with experience solving security challenges using AI agents considered a plus. • Strong technical skills with the ability to implement security solutions effectively. Even better, you may have... • Industry-recognized certifications are highly preferred (e.g., CISSP, CISM, CRISC, CISA, CCSP). Core Competencies • Business Acumen: Deep understanding of financial services business processes, goals, and strategies to effectively align security efforts. • Relationship Management: Exceptional strategic planning and relationship-building skills, with the ability to comfortably manage working relationships with senior executives internally and externally. • Communication: Strong ability to articulate vision across teams, translating complex technical security concepts to non-technical stakeholders. • Thought Leadership: Ability to find opportunities for growth and cost innovation while maintaining critical infrastructure security. • Change Management: Proven ability to build a high-performance culture and lead change effectively within a dynamic corporate environment. As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is leadership level 5 and ranges from $141,700-$268,300. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: https://fordcareers.co/LL5 Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Remote #LI-FordCredit #LI-DA1

Lead end-to-end launch readiness and execution across technical, operational, and business workstreams for a core modernization program. | 5+ years project/program experience with go-live readiness, cutover planning, and coordination across multiple teams in a regulated environment, preferably in auto finance or financial services. | We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. In this position... • The Go-Live Manager plays a pivotal role in our core modernization program by leading end-to-end launch readiness and execution across technical, operational, and business workstreams. • This individual will coordinate go-live planning, cutover readiness, dress rehearsal execution, command center preparation, procedure and training readiness, and launch stabilization for the Program Everest / Alfa Receivables implementation. • They partner closely with the UAT & Go-Live Manager, business stakeholders, Product, Engineering, Operations, Center of Excellence (COE), Training, Org Change Management, Compliance, Legal, and support teams to ensure launch milestones, dependencies, risks, and decision points are managed effectively. This role serves as the central coordinator for go-live execution, readiness tracking, escalation management, and post-launch stabilization. What you'll do... • Lead the integrated planning and coordination of go-live activities across multiple workstreams, ensuring launch milestones, dependencies, readiness tasks, and execution timelines are clearly defined and tracked. • Drive the planning and execution of minute-by-minute cutover activities, dress rehearsals, launch sequences, and rollback preparation. Support the development and refinement of playbooks and contingency plans based on rehearsal outcomes and lessons learned. • Prepare and coordinate command center / war room readiness, including staffing, communication protocols, escalation paths, and launch-day support coverage. • Maintain readiness dashboards, RAID logs, milestone trackers, and action-item follow-up to provide visibility into status, blockers, risks, and decisions. Support readiness reviews, go/no-go forums, and leadership updates with clear, concise materials. • Coordinate with COE, training, technical liaison, UAT, OCM, Compliance, Legal, and operational SMEs to ensure go-live deliverables are complete, approved, and aligned to implementation timing. • Partner with COE and training resources to ensure launch-related documentation, job aids, supporting materials, and training outputs are accurate, complete, and ready for deployment. • Support launch-day execution, hypercare planning, post-launch issue triage, stabilization tracking, and transition to BAU support. • Track and escalate launch risks, issues, and dependencies through resolution, ensuring timely communication and decision support for stakeholders and leadership. • Oversee the coordination of launch documentation, communications, and updates to ensure stakeholders receive timely, accurate, and auditable information throughout the go-live process. • Facilitate retrospective activities and lessons-learned capture to improve future go-live waves and launch readiness processes. You'll have... • 5+ years of experience in project, program, or transformation roles supporting complex implementations or launch activities. • 2+ years of experience supporting go-live readiness, cutover planning, dress rehearsals, command center preparation, or launch execution. • 2+ years of experience in auto finance or a closely related financial services environment. • 2+ years of experience working in a regulated environment with exposure to compliance, data security, or audit-sensitive processes. • Experience coordinating across business, technology, operations, training, compliance, legal, and change management teams. • Experience managing readiness trackers, RAID logs, milestone reporting, and launch governance materials. • Proficiency with Jira, Confluence, Microsoft Office Suite, or similar project coordination tools. • Strong organizational, facilitation, and communication skills with the ability to drive follow-through across multiple workstreams. • Bachelor’s degree in Business, Finance, Information Technology, Computer Science, or a related field, or equivalent experience. • Hybrid in SE Michigan preferred; will consider a business center candidate (Nashville Business Center; Colorado Springs Business Center) Even better you'll have... • Experience with Receivables or comparable loan/receivables platforms. • Experience in Agile/Scrum or transformation delivery environments. • Experience supporting command center operations, hyper care, or operational stabilization activities. • Experience coordinating procedures, training design, or technical workstreams. • Experience developing launch dashboards and executive readiness reporting. • Demonstrated people leader experience (e.g., hiring, coaching, performance management). • Certifications such as PMP, Certified Scrum Master (CSM), SAFe Agilist, or similar. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 6 and ranges from $115,500-$218,100. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: https://fordcareers.co/LL6 Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Hybrid #LI-FordCredit #LI-AW2

Lead strategic and operational execution of U.S. Sales organization to optimize dealer service and drive results. | Extensive sales operations leadership experience with strong strategic, communication, and project management skills. | As the Director of U.S. Sales Operations, you will serve as a key leader responsible for the strategic framework and operational execution of Ford Credit’s U.S. Sales organization. This role leads a diverse team of professionals, located in multiple sites, to optimize dealer service, manage large-scale initiatives and programs, and provide critical business insights to executive leadership. You Will... • Lead the development and oversight of key initiatives and strategies to deliver Ford Credit’s plan • Lead business process redesign efforts to enhance sales team efficiency and optimize the utilization of key performance tools to deliver superior dealer satisfaction and drive results • Empower and lead the Inside Sales organization to deliver against core performance targets while optimizing service delivery models • Research and design next-generation Performance Consulting frameworks to provide best-in-class support to the dealer network while prioritizing company initiatives • Oversee the U.S. Wholesale program, optimizing initiatives such as the Floorplan Assistance Program (FPA), Partnership Rewards (PRP), and Dealer Cash Management (DCMA) • Guide teams in delivery of Sales training, collaborating with Learning & Development to design and deliver employee and dealer training • Direct the strategy for delivering fee income objectives in collaboration with field sales and product marketing • Oversee support to the Vice President of U.S. Sales Operations, including facilitation of key meetings, and development and maintenance of performance dashboards (L2/L3 Bowlers) to track progress against Sales objectives • Lead the execution of critical relationship-building initiatives, such as the 'Partners in Quality' program • Interface with the Product Org and Product Marketing to implement enhancements; ensuring the 'Dealer Voice' is embedded into all projects and product rollouts. • Champion compliance and procedural discipline • Lead, mentor, and develop a high-performing, diverse team of employees, fostering a culture of collaboration and continuous improvement • Proactively support employee engagement and diversity initiatives to develop a robust talent pipeline You'll Have... • Extensive success in sales operations or automotive finance with deep knowledge of dealership operations, wholesale financing, and retail processes • A self-starter with a strategic mindset capable of managing a diverse range of specialties and designing next-generation business frameworks. • Proven ability to lead large-scale project implementations and manage complex product rollouts • Broad understanding of Learning & Development and training processes to drive employee and dealer growth • Exceptional communication and negotiation skills; comfortable influencing senior leadership and navigating difficult conversations • Strong ability to interpret data and champion technological improvements to enhance sales consultancy and training • Demonstrated commitment to building relationships, competing like a challenger, and caring for each other What you'll receive in return… As part of the Ford family, you’ll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition. Our benefits summary can be found here: https://fordcareers.co/LL4Benefits You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 4. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Onsite #LI-MB3