Food Lion

Provide quality customer service in the deli bakery department while maintaining product standards, sanitation, and safety compliance. | High school diploma preferred, excellent interpersonal skills, ability to perform physical tasks, and meet minimum age requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 412926 Address: USA-NC-Maiden-201 Island Ford Rd Store Code: Store 00803 Deli (7215239) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Follows all technical manuals for processing of product, label placement, etc. • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Ensures proper sanitation of department, equipment and proper food handling/preparation • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide friendly and efficient cashier and customer service duties including scanning items, handling payments, and maintaining a clean front end area. | High school diploma preferred, minimum age 18, ability to perform cashier tasks and physical requirements of the job. | Category/Area of Expertise: Retail Operations Job Requisition: 466320 Address: USA-NC-Lincolnton-200 Stanford Road Store Code: Store 01342 Front End (7221855) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties And Responsibilities • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together • Check the bottom of every cart and under all baby seats for items before completing an order • Follow correct bagging procedures for the correct use of bags by type • Scan customers' order and handles the payment transaction, per standard practice • Avoid personal conversations with other associates when customers are present • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers • Follow procedures for refunds and error correction • Make every attempt to maintain accurate cash control • Follow procedures and performs overrides • Identify customers needing assistance and offers to take the customer's order to their car • Maintain alertness and calls for assistance when needed to service customers per service standards • Check prices quickly and accurately • Is courteous and helpful to other associates • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice • Ensure work station and front end area of the store has a neat and clean presentation • Report any register malfunction to the Customer Service Manager or MOD • Ensure the MVP savings center KIOSK is filled with paper and properly working • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain store merchandising standards in the grocery department. | High school diploma preferred, good interpersonal and organizational skills, ability to perform physical tasks and learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 470082 Address: USA-NC-Clayton-238 Pritchard Road Store Code: Store 02197 Grocery (7230758) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking • Maintain shelf allocations by stocking from tag to tag • Place only saleable merchandise on the shelves • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Ability to push or pull up to 2000 pounds using a pallet jack • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Ensure proper receiving and handling of DSD products, maintain merchandising standards, and support vendor and store operations. | High school diploma preferred, strong interpersonal and organizational skills, ability to perform physical tasks, and willingness to learn technical job functions. | Category/Area of Expertise: Retail Operations Job Requisition: 469892 Address: USA-NC-Raleigh-3415 Avent Ferry Rd Store Code: Store 01454 Managers (7224166) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Ensure the proper receiving of DSD (Direct Store Delivery) product by following Food Lion policies and procedures. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Protect company assets through the proper and accurate receipt and return of DSD product • Demonstrate and execute proper vendor receiving policies established by Food Lion • Work with vendors to resolve vendor errors, policy violations or excessive inventory, etc. • Work with the Assistant Store Manager to ensure timely promotions by all vendors • Ensure weekly merchandising notes are implemented timely • Verify that DSD plan-o-grams are accurate • Account for daily and weekly DSD tickets, beer and wine invoices and properly file • Check EDI invoices to ensure there are no outstanding invoices • Handle all reclaim and damages • Responsible for consistently conducting CAO related activities, stocking, and rotating cigarette cartons • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Assist in mobile center store grocery operations including customer service and inventory management. | Must be legally eligible to work, able to travel within geography, and capable of performing retail duties. | Category/Area of Expertise: Retail Operations Job Requisition: 465066 Address: USA-NC-Charlotte-9323 North Tryon Street Store Code: Store 02215 Grocery (5156988) null Count on Me - We know what to do, we make it easy, we do our part and we care! Job Title: FT/PT Mobile Center Store (Grocery) Associate Department: Center Store (Grocery) Reports To: Mobile Center Store (Grocery) Manager Travel: Travel required within a select geography null

Provide friendly and efficient customer service, operate cash registers, maintain front end area, and assist with store office functions. | High school diploma preferred, effective communication and customer service skills, ability to perform cashier and service center tasks, and meet physical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 309324 Address: USA-NC-Gastonia-3570 W Franklin Ave Store Code: Store 01065 Front End (7218320) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Avoid personal conversations with other associates when customers are present • Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar • Ensure work station and front end area of the store has a neat and clean presentation • Maintains proper knowledge of all sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner • Ensure the MVP savings center KIOSK is filled with paper and properly working • Performs the task of sales associate when scheduled or as needed per the surge plan guidelines • Performs the task of the customer lead as needed to ensure service standards are maintained • Maintain alertness and calls for assistance when needed to service customers per service standards • Is courteous and helpful to other associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide excellent customer service, maintain accurate pricing and signage, ensure compliance with safety and company policies, and support store operations. | High school diploma preferred, strong interpersonal and organizational skills, ability to perform physical tasks, and willingness to learn multiple job functions. | Category/Area of Expertise: Retail Operations Job Requisition: 263006 Address: USA-VA-Suffolk-3215 Bridge Road Store Code: Store 01173 Managers (7219286) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the store. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Ensure that all advertising and sales promotion materials are properly utilized • Replace tags for each item that changes price in all departments • Scan the product or tag for each price change to ensure accuracy • Maintain signage for displays during the price change process • Make tag corrections on any item not transmitted according to price changes • Pull tags and hangs closeouts for items deleted • Verify prices and tags for 1000 items in the store each week, using the wireless hand held unit, according to the schedule supplied by the Customer Support Center and corrects any differences • Order and maintain all Warehouse and DSD replacement shelf tags • Maintain tags for new items and ensure that the items scan correctly • Communicate prices not transmitted correctly or any "not on files" to the Customer Support Center via Voice of Retail • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain produce department standards including ordering, receiving, and displaying merchandise. | High school diploma preferred, good interpersonal and communication skills, ability to perform physical tasks and learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 469678 Address: USA-NC-Fuquay Varina-3417 North Main St Store Code: Store 01589 Produce/Perishable (7226917) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Unload trucks for the Produce Department • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain deli bakery standards including ordering, preparation, sanitation, and compliance with safety guidelines. | High school diploma preferred with strong interpersonal, organizational, communication, and customer service skills, plus ability to perform physical tasks and learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 462465 Address: USA-NC-Battleboro-3936 Bishop Rd Store Code: Store 01659 Deli (7228084) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Follows all technical manuals for processing of product, label placement, etc. • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Ensures proper sanitation of department, equipment and proper food handling/preparation • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain deli bakery standards including ordering, preparation, sanitation, and compliance with safety guidelines. | High school diploma preferred, strong interpersonal and customer service skills, ability to perform physical tasks and follow technical procedures. | Category/Area of Expertise: Retail Operations Job Requisition: 469720 Address: USA-NC-Raleigh-7440 101 Louisburg Rd Store Code: Store 01654 Deli (7227960) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Follows all technical manuals for processing of product, label placement, etc. • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Ensures proper sanitation of department, equipment and proper food handling/preparation • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Maintain grocery store shelves and inventory while providing excellent customer service and adhering to company standards and safety guidelines. | High school diploma preferred, good interpersonal and organizational skills, ability to perform physical tasks, and willingness to learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 469602 Address: USA-NC-Cary-2458 Sw Cary Parkway Store Code: Store 00624 Grocery (7213247) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking • Maintain shelf allocations by stocking from tag to tag • Place only saleable merchandise on the shelves • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Ability to push or pull up to 2000 pounds using a pallet jack • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide friendly, accurate, and efficient customer service at self-checkout stations, assist customers with checkout processes, and maintain a clean and safe front-end area. | High school diploma or equivalent preferred, effective communication skills, ability to learn technical tasks, meet physical demands, and comply with company policies. | Category/Area of Expertise: Retail Operations Job Requisition: 452829 Address: USA-NC-Gastonia-1024 W Hudson Blvd Store Code: Store 02632 Front End (7235540) null Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practices, maximizing sales through excellent customer service. Duties and Responsibilities: • Smile, greet each customer and provide prompt, accurate and friendly service while engaging with customers to create a personalized checkout experience • Guide customers to an open SCO register, supporting the SCO experience from start to finish, moving throughout the SCO area being attentive and inviting • Use Mobile Attendants, as needed, observing customers in service of Fast and Easy • Navigate customer flow being aware of the customer's shopping trip • Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience • Respond timely to customer inquiries and self-checkout system notifications, including Everseen if applicable, in support of a hassle-free shopping trip • Monitor multiple self-checkouts for proper customer usage including the accurate scanning of each item • Remind customers of items located on the bottom of the cart or items under baby seats prior to them completing the transaction • When needed, assist in scanning the customer's order and provide instructions on payment ensuring payment has properly processed • Complete self-checkout voids, age restricted item verifications, Everseen support (as needed) and any other SCO assist function in accordance with Front End Standard Practice • Avoid personal conversations with other associates when customers are present • Follow procedures in handling proper acceptance and payment processing at self-checkout for checks, coupons, etc. • Maintain alertness and call for assistance when needed to service customers per service standards • Engage and identify self-checkout customers needing assistance • Is courteous and helpful to other associates and customers • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to Food Lion dress code • Collect and return shopping carts from the self-checkout area • Ensure the self-checkout area has a neat and clean presentation • Report any self-checkout issues to the Customer Service Manager or MOD • Adhere to all company guidelines, policies and standard practices • Ability to perform troubleshooting steps on self-checkout as needed • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer-based training (CBT) and training aid courses • Ensure self-checkouts are supplied with proper bags • Perform all other duties as assigned Qualifications: • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: • Ability to use computers, smart devices, including the SCO mobile attendant, and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously to operate a variety of equipment such as self - checkout or cash register • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and any other mobile handheld devices null

Manage deli bakery department operations, lead associates, control expenses, ensure compliance with safety and quality standards, and support store financial goals. | High school diploma preferred, leadership ability, understanding of store operations, customer service skills, willingness to learn technical tasks, and food safety manager certification or ability to obtain it within 90 days. | Category/Area of Expertise: Retail Operations Job Requisition: 239504 Address: USA-TN-Smyrna-11459 Old Nashville Hwy Store Code: Store 01581 Managers (2717803) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. DUTIES AND RESPONSIBILITIES • Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates • Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation • Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture • Support the achievement of budgeted financial and operating results • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations • Control store's expenses through proper ordering, care for supplies and equipment • Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS) • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained • Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Observe and correct all unsafe conditions that could cause associate or customer accidents • Ensure compliance with local, state and federal regulations • Record and report all associate and customer accidents in accordance with established Food Lion procedures • Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses • Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized • Ensure compliance with local, state and federal regulations • Adhere to all company guidelines, policies and standard practices • Maintain security standards • Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Must be able to meet the physical requirements of the position, with or without reasonable accommodation • All other duties as assigned QUALIFICATIONS • A high school graduate or equivalent preferred • Ability to lead and manage a team • Strong understanding of store operations and merchandising techniques preferred • Effective communication, customer service, and selling skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job function • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Ability to push or pull up to 2000 pounds using a pallet jack • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time with frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, • and household cleaners • Perform repetitive hand and arm motions • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain grocery store shelves and inventory according to company standards. | High school diploma preferred, good interpersonal and organizational skills, ability to perform physical tasks and use technical tools for inventory and ordering. | Category/Area of Expertise: Retail Operations Job Requisition: 469605 Address: USA-NC-Troutman-520 North Main Street Store Code: Store 00701 Grocery (7214132) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking • Maintain shelf allocations by stocking from tag to tag • Place only saleable merchandise on the shelves • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Ability to push or pull up to 2000 pounds using a pallet jack • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide customer service and maintain produce department standards including ordering, receiving, and merchandising. | High school diploma preferred, ability to perform physical tasks, basic computer skills, and adherence to safety and company policies. | Category/Area of Expertise: Retail Operations Job Requisition: 469429 Address: USA-NC-Huntersville-9548 Mt.Holly Huntrvil Rd Store Code: Store 01585 Produce/Perishable (7226791) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Unload trucks for the Produce Department • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Manage front end store operations, lead and develop associates, ensure customer satisfaction, and maintain store safety and compliance. | High school diploma preferred, leadership ability, customer service skills, food safety certification or ability to obtain within 90 days, and ability to meet physical job demands. | Category/Area of Expertise: Retail Operations Job Requisition: 420217 Address: USA-NC-Charlotte-2226 Park Rd Store Code: Store 02203 MANAGERS (2718039) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. DUTIES AND RESPONSIBILITIES • Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable • Hire, train, and develop associates to meet department needs • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports • Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture • Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations • Control store expenses through proper ordering, care for supplies and equipment • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained • Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times • Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes • Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions • Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses • Ensure proper control of all store funds and company assets • Observe and correct all unsafe conditions that could cause associate or customer accidents • Record and report all associate and customer accidents in accordance with established Food Lion procedures • Ensures compliance with local, state and federal regulations • Adheres to all company guidelines, policies and standard practices • Maintains security standards • Successfully complete Computer Based Training (CBT) and Training guide • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales • Performs all other duties as assigned QUALIFICATIONS • A high school graduate or equivalent preferred • Ability to lead and manage a team • Strong understanding of store operations and merchandising techniques preferred • Excellent interpersonal, organizational, communication and customer service skills • Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation PHYSICAL REQUIREMENTS • Ability to use computers, smart devices, and other communication systems required to perform job functions • Ability to use hand held computers for orders, mark downs, scan outs, and inventory • Stand 100% of the time, frequently walking short distances • Ability to push or pull up to 2000 pounds using a pallet jack or float • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check invoices, dates, and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service in the Produce Department while maintaining merchandise standards and safety compliance. | High school diploma preferred, strong interpersonal and organizational skills, ability to perform physical tasks and learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 469329 Address: USA-NC-Wake Forest-161 Crenshaw Corner Drive Store Code: Store 02227 Produce/Perishable (7231552) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Unload trucks for the Produce Department • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain store merchandising standards in the grocery department. | High school diploma preferred, good interpersonal and organizational skills, ability to perform physical tasks, and willingness to learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 469349 Address: USA-NC-Raleigh-7440 101 Louisburg Rd Store Code: Store 01654 Grocery (7227945) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking • Maintain shelf allocations by stocking from tag to tag • Place only saleable merchandise on the shelves • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Ability to push or pull up to 2000 pounds using a pallet jack • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide quality customer service and maintain store merchandising standards in the grocery department. | High school diploma preferred, strong interpersonal and customer service skills, ability to perform physical tasks and learn technical job requirements. | Category/Area of Expertise: Retail Operations Job Requisition: 469262 Address: USA-NC-Angier-1363 North Raleigh St Store Code: Store 01622 Grocery (7227681) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties And Responsibilities • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking • Maintain shelf allocations by stocking from tag to tag • Place only saleable merchandise on the shelves • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Ability to push or pull up to 2000 pounds using a pallet jack • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Provide friendly and efficient customer service at the front end, including cashier duties, bagging, and maintaining store standards. | High school diploma preferred, ability to perform cashier and customer service tasks, physical ability to handle store duties, and effective communication skills. | Category/Area of Expertise: Retail Operations Job Requisition: 468067 Address: USA-NC-Bunn-649 Main Street Store Code: Store 02109 Front End (7229438) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties And Responsibilities • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together • Check the bottom of every cart and under all baby seats for items before completing an order • Follow correct bagging procedures for the correct use of bags by type • Scan customers' order and handles the payment transaction, per standard practice • Avoid personal conversations with other associates when customers are present • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers • Follow procedures for refunds and error correction • Make every attempt to maintain accurate cash control • Follow procedures and performs overrides • Identify customers needing assistance and offers to take the customer's order to their car • Maintain alertness and calls for assistance when needed to service customers per service standards • Check prices quickly and accurately • Is courteous and helpful to other associates • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice • Ensure work station and front end area of the store has a neat and clean presentation • Report any register malfunction to the Customer Service Manager or MOD • Ensure the MVP savings center KIOSK is filled with paper and properly working • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned Qualifications • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.