20 open positions available
Assist customers, process transactions, and maintain merchandise displays in a retail environment. | High school diploma or GED and 1 year of customer service or sales experience. | Pay Range $21.75 - $29.35 Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements High School Diploma or GED 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company Excellent communication skills (verbal & written) Ability to multi-task and work in a fast-paced environment Essential Functions Act and work in a manner that is consistent with company’s core values Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures Demonstrate the ability to drive and teach the company philosophy around the basic P’s of retail. The basic P’s of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service Complete all product specialist certification courses Demonstrate a thorough understanding of merchandise and installation Ensure the overall merchandising, pricing and organization of the department Communicate standard operating procedure direction and changes to all associates in a timely manner Complete the Industrial Truck (forklift) proficiency testing and certification Communicate inventory needs to management Direct and assist the processing of merchandise to the showroom floor Validate all product placement and pricing within the department Greet every customer in a helpful and courteous manner Assist customers with product questions and selections Process customers at check-out using the point of sale (POS) system Process customer refunds and exchanges according to established guidelines Present ‘how-to’ classes to customers Follow established cash, check and charge card acceptance procedures Answer the telephone according to accepted guidelines Stock and tag merchandise displays as required Create price tags and merchandise signs Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
Manage store operations, supervise staff, and ensure excellent customer service. | Minimum 3-5 years retail management experience with strong leadership and operational skills. | Pay Range $21.75 - $37.85 PURPOSE Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. MAJOR RESPONSIBILITIES Customer Service • Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services • Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service • Strategically merchandize and utilize the company guidelines to outline merchandising practices. • Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management. • Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers. • Work as KCM or Manager on Duty as required Administrative • Conduct weekly competitive shops. • Communicate pricing and/or inventory issues to the senior team. • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position. Reports include but are not limited to the following: Profit Los statements (P&L) Category Performance Report (CPR) Business Analysis Tool Report (BAT) Store Purchase Order Analysis Report (STPOA) Store Price Change Report (STPRC) • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory. • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency. • Interface with corporate headquarters employees. Supervisory • Ensure maximum scheduling coverage during peak traffic periods. • Review and assess the performance of associates on a timely basis. • Train, develop, supervise and define workload of store associates as appropriate. • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant. • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. • Ensure compliance to scheduling, hiring, payroll and business planning processes. • Monitor, maintain and follow company policies; support company expectations and systems. • Perform additional managerial duties as necessary. Store Operations • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary. • Available to open and/or close the store in an effective manner. MINIMUM ELIGIBILITY REQUIREMENTS • Three to five years retail management experience and proven ability direct operations. • Ability to perform in a high volume, highly complex location. • Ability to demonstrate initiative and be a self-starter. • Demonstrated proficiency in recruiting, hiring, and training associates. • Excellent communication, interpersonal and analytical skills. • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency. • Demonstrated ability to increase the company’s overall market share. • Must possess excellent customer service skills and work well under pressure WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: • Paid vacation and sick time for eligible associates • Paid holidays plus a personal holiday • Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Floor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service. From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020. With 200 stores and counting, the opportunities to advance within our organization are endless! To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
Lead strategic sourcing initiatives, analyze market trends, and manage supplier relationships for indirect procurement categories. | Minimum 5+ years in project management, sourcing, procurement operations, or analytics, with proficiency in procurement systems, data analysis, and stakeholder management. | Company Overview Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies. At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors. The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience. Behind the scenes, enabling our stores to thrive and reporting in through the Global Supply Chain team, is our Indirect Procurement Team (IPT). The Indirect Procurement Team is ultimately responsible for driving and supporting strategic sourcing strategy and procurement operations execution support for the Real Estate, Construction, New Store Visual Merchandising, Facilities, Stores Operations, IT, Marketing, and Enterprise Services categories. The Sourcing Analyst, Technology & Procurement Operations role will play a pivotal role in Technology Sourcing & Implementation, Cost Management Analytics, and Bid Package & Contract Management Support. Job Purpose The Senior Sourcing Analyst role for enterprise sourcing is responsible with providing strategic sourcing strategies, market price indexing, stakeholder management, bid package development, supplier selection, contract development, and implementation support of Enterprise Sourcing related subcategories within, but not limited to Marketing, Human Resources, Technology, Office Supplies, Travel, Finance, and Legal. Minimum Eligibility Requirements • Bachelors’ degree (preferred degree in business management, supply chain, engineering, finance or similar field) • The preferred candidate will have a minimum of 5+ years of relevant work experience in Project Management, Sourcing, Procurement Operations, or Analytics/Reporting • Working knowledge of sourcing processes, procurement technology, supplier relationship management, and procurement catalog management • Procure to Pay Systems knowledge preferred but not required • Strong strategy development and financial analysis • Ability to meet deadlines with minimum oversight • Proficiency in Spend Analytics & Dashboarding systems (i.e. MS Excel Pivot Tables, Power BI, Tableau, Spend HQ, etc.) • Professional Association Certification preferred (i.e., CPSM, CPSC, or equivalent), but not required • Sound knowledge of retail desired, but not required Essential job Functions • Lead annual spend management strategies of $30M+ while cultivating tactical, critical, and strategic incumbent or prospect suppliers in the marketplace who support our store-level, regional, national, or corporate HQ sourcing needs at Floor & Decor. • Exercise sourcing process awareness and critical supplier categorization analysis in leading the evaluation and down-selection of qualified suppliers, subcontractors, vendors, and service providers. • Perform periodic market trend analysis for specific subcategories, analyze supply base trends, and model industry shifts which may have a negative or positive material cost impact to Floor & Decor’s Business Unit P&Ls. • Drive coordination, communication, and implementation of the Indirect Procurement Team’s regional and national sourcing methodology and purchasing policy. • Establish relationships with Finance & Corporate Legal to aid in the independent oversight of Indirect Procurement RFI, RFQ, and RFP sourcing activity (i.e. requirements gathering, bid package development, negotiations, contracting, risk mitigation) for key subcategories and critical projects below $1M. • Manage subcategory and key supplier Post Contract Procure-to-Pay activity, which includes but is not limited to New Vendor Set Up, Inventory Strategies, and Purchasing Transaction Escalations. • Support enterprise-wide Spend Management, Supplier Development & Performance Score-carding, and Enterprise Risk initiatives while aiding in the development, stakeholder awareness, and rollout of the subcategory implementation. Working Conditions (travel, environment) • Limited travel required including air and car travel. • While performing the duties of this job, the employee is occasionally exposed to a warehouse Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: • Paid vacation and sick time for eligible associates • Paid holidays plus a personal holiday • Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Support strategic sourcing, market analysis, supplier management, and contract support for indirect procurement categories. | Minimum 5+ years in project management, sourcing, procurement operations, or analytics with proficiency in spend analytics and procurement systems. | Company Overview Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies. At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors. The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience. Behind the scenes, enabling our stores to thrive and reporting in through the Global Supply Chain team, is our Indirect Procurement Team (IPT). The Indirect Procurement Team is ultimately responsible for driving and supporting strategic sourcing strategy and procurement operations execution support for the Real Estate, Construction, New Store Visual Merchandising, Facilities, Stores Operations, IT, Marketing, and Enterprise Services categories. The Sourcing Analyst, Technology & Procurement Operations role will play a pivotal role in Technology Sourcing & Implementation, Cost Management Analytics, and Bid Package & Contract Management Support. Job Purpose The Senior Sourcing Analyst role for enterprise sourcing is responsible with providing strategic sourcing strategies, market price indexing, stakeholder management, bid package development, supplier selection, contract development, and implementation support of Enterprise Sourcing related subcategories within, but not limited to Marketing, Human Resources, Technology, Office Supplies, Travel, Finance, and Legal. Minimum Eligibility Requirements Bachelors’ degree (preferred degree in business management, supply chain, engineering, finance or similar field) The preferred candidate will have a minimum of 5+ years of relevant work experience in Project Management, Sourcing, Procurement Operations, or Analytics/Reporting Working knowledge of sourcing processes, procurement technology, supplier relationship management, and procurement catalog management Procure to Pay Systems knowledge preferred but not required Strong strategy development and financial analysis Ability to meet deadlines with minimum oversight Proficiency in Spend Analytics & Dashboarding systems (i.e. MS Excel Pivot Tables, Power BI, Tableau, Spend HQ, etc.) Professional Association Certification preferred (i.e., CPSM, CPSC, or equivalent), but not required Sound knowledge of retail desired, but not required Essential job Functions Lead annual spend management strategies of $30M+ while cultivating tactical, critical, and strategic incumbent or prospect suppliers in the marketplace who support our store-level, regional, national, or corporate HQ sourcing needs at Floor & Decor. Exercise sourcing process awareness and critical supplier categorization analysis in leading the evaluation and down-selection of qualified suppliers, subcontractors, vendors, and service providers. Perform periodic market trend analysis for specific subcategories, analyze supply base trends, and model industry shifts which may have a negative or positive material cost impact to Floor & Decor’s Business Unit P&Ls. Drive coordination, communication, and implementation of the Indirect Procurement Team’s regional and national sourcing methodology and purchasing policy. Establish relationships with Finance & Corporate Legal to aid in the independent oversight of Indirect Procurement RFI, RFQ, and RFP sourcing activity (i.e. requirements gathering, bid package development, negotiations, contracting, risk mitigation) for key subcategories and critical projects below $1M. Manage subcategory and key supplier Post Contract Procure-to-Pay activity, which includes but is not limited to New Vendor Set Up, Inventory Strategies, and Purchasing Transaction Escalations. Support enterprise-wide Spend Management, Supplier Development & Performance Score-carding, and Enterprise Risk initiatives while aiding in the development, stakeholder awareness, and rollout of the subcategory implementation. Working Conditions (travel, environment) Limited travel required including air and car travel. While performing the duties of this job, the employee is occasionally exposed to a warehouse Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
Lead strategic sourcing, analyze market trends, and manage supplier relationships for indirect procurement categories. | Minimum 5+ years in procurement, sourcing, or analytics, with proficiency in spend analysis tools and process management. | Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies. At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors. The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience. Behind the scenes, enabling our stores to thrive and reporting in through the Global Supply Chain team, is our Indirect Procurement Team (IPT). The Indirect Procurement Team is ultimately responsible for driving and supporting strategic sourcing strategy and procurement operations execution support for the Real Estate, Construction, New Store Visual Merchandising, Facilities, Stores Operations, IT, Marketing, and Enterprise Services categories. The Sourcing Analyst, Technology & Procurement Operations role will play a pivotal role in Technology Sourcing & Implementation, Cost Management Analytics, and Bid Package & Contract Management Support. Job Purpose The Senior Sourcing Analyst role for enterprise sourcing is responsible with providing strategic sourcing strategies, market price indexing, stakeholder management, bid package development, supplier selection, contract development, and implementation support of Enterprise Sourcing related subcategories within, but not limited to Marketing, Human Resources, Technology, Office Supplies, Travel, Finance, and Legal. Minimum Eligibility Requirements • Bachelors’ degree (preferred degree in business management, supply chain, engineering, finance or similar field) • The preferred candidate will have a minimum of 5+ years of relevant work experience in Project Management, Sourcing, Procurement Operations, or Analytics/Reporting • Working knowledge of sourcing processes, procurement technology, supplier relationship management, and procurement catalog management • Procure to Pay Systems knowledge preferred but not required • Strong strategy development and financial analysis • Ability to meet deadlines with minimum oversight • Proficiency in Spend Analytics & Dashboarding systems (i.e. MS Excel Pivot Tables, Power BI, Tableau, Spend HQ, etc.) • Professional Association Certification preferred (i.e., CPSM, CPSC, or equivalent), but not required • Sound knowledge of retail desired, but not required Essential job Functions • Lead annual spend management strategies of $30M+ while cultivating tactical, critical, and strategic incumbent or prospect suppliers in the marketplace who support our store-level, regional, national, or corporate HQ sourcing needs at Floor & Decor. • Exercise sourcing process awareness and critical supplier categorization analysis in leading the evaluation and down-selection of qualified suppliers, subcontractors, vendors, and service providers. • Perform periodic market trend analysis for specific subcategories, analyze supply base trends, and model industry shifts which may have a negative or positive material cost impact to Floor & Decor’s Business Unit P&Ls. • Drive coordination, communication, and implementation of the Indirect Procurement Team’s regional and national sourcing methodology and purchasing policy. • Establish relationships with Finance & Corporate Legal to aid in the independent oversight of Indirect Procurement RFI, RFQ, and RFP sourcing activity (i.e. requirements gathering, bid package development, negotiations, contracting, risk mitigation) for key subcategories and critical projects below $1M. • Manage subcategory and key supplier Post Contract Procure-to-Pay activity, which includes but is not limited to New Vendor Set Up, Inventory Strategies, and Purchasing Transaction Escalations. • Support enterprise-wide Spend Management, Supplier Development & Performance Score-carding, and Enterprise Risk initiatives while aiding in the development, stakeholder awareness, and rollout of the subcategory implementation. Working Conditions (travel, hours, environment) • Travel may be required including air and car travel • The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Note:Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Identify and develop new commercial accounts, build pipelines, and manage client relationships within the flooring industry. | 3+ years in business development or sales, experience with CRM tools like Salesforce, and ability to navigate complex buying groups. | At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next. Your Work Matters As a Business Development Manager, you’ll be the connection between opportunity and execution—turning commercial relationships into long-term growth engines for Floor & Decor. You’ll open doors in key verticals, deepen strategic partnerships, and build a pipeline that fuels our commercial expansion nationwide. This role matters because the accounts you land and grow directly shape how—and where—Floor & Decor wins in the commercial flooring market. Your Day Consists Of Identifying, researching, and qualifying new national, regional, and strategic commercial accounts across multifamily, builder, hospitality, retail, restoration, and healthcare verticals Building and executing prospecting campaigns through calls, emails, and LinkedIn outreach to engage procurement, design, and construction decision-makers Partnering with Strategic Account Managers before and after the sale to develop entry strategies, schedule meetings, and support field execution Conducting discovery calls, delivering sales presentations, product knowledge sessions, and digital demos that move opportunities forward Managing inbound inquiries and coordinating with sales leadership, operations, merchandising, and logistics teams to deliver on customer expectations Tracking opportunities in Salesforce, keeping pipeline stages, activity, and notes accurate and current You’ll Be Successful With 3+ years of experience in business development, sales, or account management within commercial flooring or a related industry Confidence navigating complex buying groups and communicating with procurement, design, and construction stakeholders Proficiency with CRM tools, ideally Salesforce, and disciplined pipeline management habits Work Environment / Physical Expectations • Primarily a sedentary role with extended periods of sitting, though occasional walking, standing, or light physical activity (lifting up to 20 lbs) may be needed. • Work is typically performed in a quiet to moderate office setting, with occasional exposure to active warehouse environments and moving equipment. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
Manage store operations, lead and develop staff, and ensure excellent customer experience. | Minimum of 3-5 years retail management experience, strong communication and interpersonal skills, ability to manage high-volume store operations. | PURPOSE Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. MAJOR RESPONSIBILITIES Customer Service • Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services • Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service • Strategically merchandize and utilize the company guidelines to outline merchandising practices. • Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management. • Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers. • Work as KCM or Manager on Duty as required Administrative • Conduct weekly competitive shops. • Communicate pricing and/or inventory issues to the senior team. • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position. Reports include but are not limited to the following: Profit Los statements (P&L) Category Performance Report (CPR) Business Analysis Tool Report (BAT) Store Purchase Order Analysis Report (STPOA) Store Price Change Report (STPRC) • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory. • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency. • Interface with corporate headquarters employees. Supervisory • Ensure maximum scheduling coverage during peak traffic periods. • Review and assess the performance of associates on a timely basis. • Train, develop, supervise and define workload of store associates as appropriate. • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant. • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. • Ensure compliance to scheduling, hiring, payroll and business planning processes. • Monitor, maintain and follow company policies; support company expectations and systems. • Perform additional managerial duties as necessary. Store Operations • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary. • Available to open and/or close the store in an effective manner. MINIMUM ELIGIBILITY REQUIREMENTS • Three to five years retail management experience and proven ability direct operations. • Ability to perform in a high volume, highly complex location. • Ability to demonstrate initiative and be a self-starter. • Demonstrated proficiency in recruiting, hiring, and training associates. • Excellent communication, interpersonal and analytical skills. • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency. • Demonstrated ability to increase the company’s overall market share. • Must possess excellent customer service skills and work well under pressure WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: • Paid vacation and sick time for eligible associates • Paid holidays plus a personal holiday • Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Compile orders, replenish and move merchandise, assist customers, operate forklifts, and maintain a safe, organized warehouse environment. | Must be 18+, have basic math and customer service skills, warehouse experience, ability to multitask, and forklift certification through the company. | Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer’s vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneurial • A team player • Customer service orientated • Honest and accountable • Good communication Essential Job Functions: • Demonstrate and understand compliance of the company’s safety processes. • Work in a fast pace environment with accuracy. • Provide above and beyond customer service and exceed customer expectations. • Act and work in a manner consistent with the company’s core values. • Restock our show floor with product. • Organize merchandise to company standards to ensure customers may shop with ease. • Load out customers with the correct product. • Help customers find products as needed and answer customer questions. • Be available to assist in other areas of the store as needed. • Keep work area clean and safe. Minimum Eligibility Requirements: • Must be 18 years or older. • Knowledge of basic math skills. • Warehouse experience. • Customer service experience. • Experience with heavy machinery, forklifts, or farm equipment preferred but not required. • Ability to handle multiple tasks and work well under pressure. • Completion of forklift certifications through F&D. • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Greet customers, process transactions, handle returns, stock merchandise, and provide excellent customer service. | Must be 18+, have basic math skills, customer service experience, and ability to handle cash and POS systems. | Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneur and hard-working • Honest and accountable Essential Job Functions: • Greet every customer in a helpful and courteous manner. • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. • Provide above and beyond customer service and exceed customer expectations. • Demonstrate and understand compliance of the company’s safety processes. • Act and work in a manner consistent with the company’s core values. • Process customers at checkout using the point of sale (POS) system. • Process customer refunds and exchanges according to established guidelines. • Open and close registers. • Follow established cash, check and credit card acceptance procedures. • Answer the telephone according to the company guidelines. • Stock, tag and display merchandise as required. • Be able to create price tags and merchandise signs. • Minimum Eligibility Requirements: • Must be 18 years or older • Knowledge of basic math skills • Customer service experience • Potential travel to other stores for support. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Compile orders, replenish and move merchandise, assist customers, maintain inventory accuracy, and operate warehouse equipment safely. | Must be 18+, have basic math skills, warehouse and customer service experience, ability to multitask, and forklift certification through Floor & Decor. | Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer’s vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneurial • A team player • Customer service orientated • Honest and accountable • Good communication Essential Job Functions: • Demonstrate and understand compliance of the company’s safety processes. • Work in a fast pace environment with accuracy. • Provide above and beyond customer service and exceed customer expectations. • Act and work in a manner consistent with the company’s core values. • Restock our show floor with product. • Organize merchandise to company standards to ensure customers may shop with ease. • Load out customers with the correct product. • Help customers find products as needed and answer customer questions. • Be available to assist in other areas of the store as needed. • Keep work area clean and safe. Minimum Eligibility Requirements: • Must be 18 years or older. • Knowledge of basic math skills. • Warehouse experience. • Customer service experience. • Experience with heavy machinery, forklifts, or farm equipment preferred but not required. • Ability to handle multiple tasks and work well under pressure. • Completion of forklift certifications through F&D. • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Assist customers with product selection, maintain sales floor appearance, process transactions, and support team sales goals. | Must be 18+, have customer service experience, basic math skills, ability to multitask, and possibly forklift certification. | Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneur and hard-working • Honest and accountable • Excellent communication and listening skills Essential Job Functions: • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. • Provide above and beyond customer service and exceed customer expectations when assisting customers. • Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. • Work in cooperation with management and team members to achieve sales goals. • Process customers at checkout using point of sale (POS) system. • Process customer refunds and exchanges according to established guidelines. • Follow established cash, check and credit card acceptance procedures. • Create price tags and merchandise signs. Stock, tag and display merchandise. • Act and work in a manner consistent with the company’s core values. • Demonstrate and understand compliance of the company’s safety processes. • Answer telephone according to the company guidelines. • Be available to assist in other areas of the store as needed. • Work in a fast pace environment with accuracy. Minimum Eligibility Requirements: • Must be 18 years or older. • Knowledge of basic math skills. • Customer service experience. • Ability to handle multiple tasks and work well under pressure. • Some positions may require completion of forklift certifications through F&D. • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Direct and oversee warehouse operations, supervise staff, manage freight schedules, ensure safety compliance, and coordinate with other departments. | 1-3 years supervisory experience in warehouse environment, strong interpersonal and communication skills, computer proficiency, ability to work extended hours and fast-paced environment. | Purpose The Overnight Receiving Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Overnight Receiving Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will manage the daily freight schedule based on customer and inventory needs. Minimum Eligibility Requirements • 1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment) • Excellent interpersonal, team building, delegating and follow-up skills • Ability to work with and maintain effective working relationships with other departments in the company • Effective communication skills (oral and written) • Competent in performing basic mathematical calculations • Strong computer skills, with the ability to work in Windows-based systems • Ability to work in a fast paced environment and meet established deadlines • Available to work extended hours, especially during peak seasons Essential Functions • Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner • Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc. • Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products • Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions • Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations • Ensure all associates are trained and following all standard operating procedures • Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation • Handle general employee inquiries and solves problems • Coordinate with other departments to facilitate efficient warehouse operations • Complete necessary Activity Reports for management • Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry • Resolve discrepancies with shipping, invoices, packing slips, and receiver reports • Responsible for the execution of the Storage Buy Audit COP. • Ensure products are staged for counting and inspection • Ensure products are stored properly to conserve space and comply with safety procedures • Oversee the rotation of inventories within the warehouse • Perform other related duties as directed by management Working Conditions (travel, hours, environment) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • 80 hrs. annualized paid vacation (full-time associates) • 4 paid holidays per year (full-time hourly store associates only) • 1 paid personal holiday of associate’s choice and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Oversee and direct warehouse operations including scheduling personnel, managing shipping and receiving, maintaining equipment and safety, and ensuring compliance with procedures. | 1-3 years supervisory experience in warehouse environment, strong interpersonal and communication skills, basic math competency, computer proficiency, ability to work extended hours and fast-paced environment. | Purpose The Overnight Receiving Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Overnight Receiving Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will manage the daily freight schedule based on customer and inventory needs. Minimum Eligibility Requirements • 1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment) • Excellent interpersonal, team building, delegating and follow-up skills • Ability to work with and maintain effective working relationships with other departments in the company • Effective communication skills (oral and written) • Competent in performing basic mathematical calculations • Strong computer skills, with the ability to work in Windows-based systems • Ability to work in a fast paced environment and meet established deadlines • Available to work extended hours, especially during peak seasons Essential Functions • Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner • Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc. • Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products • Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions • Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations • Ensure all associates are trained and following all standard operating procedures • Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation • Handle general employee inquiries and solves problems • Coordinate with other departments to facilitate efficient warehouse operations • Complete necessary Activity Reports for management • Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry • Resolve discrepancies with shipping, invoices, packing slips, and receiver reports • Responsible for the execution of the Storage Buy Audit COP. • Ensure products are staged for counting and inspection • Ensure products are stored properly to conserve space and comply with safety procedures • Oversee the rotation of inventories within the warehouse • Perform other related duties as directed by management Working Conditions (travel, hours, environment) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • 80 hrs. annualized paid vacation (full-time associates) • 4 paid holidays per year (full-time hourly store associates only) • 1 paid personal holiday of associate’s choice and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Assist customers with product selection, maintain sales floor and stock, operate POS, and support store operations in a fast-paced retail environment. | Must be 18+, have customer service experience, basic math skills, ability to multitask, and may require forklift certification. | Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneur and hard-working • Honest and accountable • Excellent communication and listening skills Essential Job Functions: • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. • Provide above and beyond customer service and exceed customer expectations when assisting customers. • Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. • Work in cooperation with management and team members to achieve sales goals. • Process customers at checkout using point of sale (POS) system. • Process customer refunds and exchanges according to established guidelines. • Follow established cash, check and credit card acceptance procedures. • Create price tags and merchandise signs. Stock, tag and display merchandise. • Act and work in a manner consistent with the company’s core values. • Demonstrate and understand compliance of the company’s safety processes. • Answer telephone according to the company guidelines. • Be available to assist in other areas of the store as needed. • Work in a fast pace environment with accuracy. Minimum Eligibility Requirements: • Must be 18 years or older. • Knowledge of basic math skills. • Customer service experience. • Ability to handle multiple tasks and work well under pressure. • Some positions may require completion of forklift certifications through F&D. • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Assist customers with product selection and purchases, maintain sales floor and stock, process transactions, and ensure a safe and clean environment. | Must be 18+, have basic math and customer service skills, ability to multitask in a fast-paced environment, and optionally forklift certification. | Pay Range $17.25 - $21.00 Purpose: Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneur and hard-working • Honest and accountable • Excellent communication and listening skills Essential Job Functions: • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. • Provide above and beyond customer service and exceed customer expectations when assisting customers. • Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. • Work in cooperation with management and team members to achieve sales goals. • Process customers at checkout using point of sale (POS) system. • Process customer refunds and exchanges according to established guidelines. • Follow established cash, check and credit card acceptance procedures. • Create price tags and merchandise signs. Stock, tag and display merchandise. • Act and work in a manner consistent with the company’s core values. • Demonstrate and understand compliance of the company’s safety processes. • Answer telephone according to the company guidelines. • Be available to assist in other areas of the store as needed. • Work in a fast pace environment with accuracy. Minimum Eligibility Requirements: • Must be 18 years or older. • Knowledge of basic math skills. • Customer service experience. • Ability to handle multiple tasks and work well under pressure. • Some positions may require completion of forklift certifications through F&D. • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Train and develop product sales specialists, ensure excellent customer service, manage merchandising and pricing, and perform cashier duties. | High school diploma or GED, at least 1 year of customer service or sales experience, excellent communication skills, ability to multitask in a fast-paced environment, and forklift certification. | Pay Range $21.75 - $29.35 Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements • High Scholl Diploma or GED • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company • Excellent communication skills (verbal & written) • Ability to multi-task and work in a fast-paced environment Essential Functions • Act and work in a manner that is consistent with company’s core values • Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures • Demonstrate the ability to drive and teach the company philosophy around the basic P’s of retail. The basic P’s of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service • Complete all product specialist certification courses • Demonstrate a thorough understanding of merchandise and installation • Ensure the overall merchandising, pricing and organization of the department • Communicate standard operating procedure direction and changes to all associates in a timely manner • Complete the Industrial Truck (forklift) proficiency testing and certification • Communicate inventory needs to management • Direct and assist the processing of merchandise to the showroom floor • Validate all product placement and pricing within the department • Greet every customer in a helpful and courteous manner • Assist customers with product questions and selections • Process customers at check-out using the point of sale (POS) system • Process customer refunds and exchanges according to established guidelines • Present ‘how-to’ classes to customers • Follow established cash, check and charge card acceptance procedures • Answer the telephone according to accepted guidelines • Stock and tag merchandise displays as required • Create price tags and merchandise signs Working Conditions (travel, hours, environment) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Assist customers with product selection and purchases, maintain sales floor and stock, process transactions, and ensure a safe and clean environment. | Must be 18+, have basic math and customer service skills, ability to multitask in a fast-paced environment, and optionally forklift certification. | Pay Range $17.25 - $21.00 Purpose: Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: • Friendly and enthusiastic • Entrepreneur and hard-working • Honest and accountable • Excellent communication and listening skills Essential Job Functions: • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. • Provide above and beyond customer service and exceed customer expectations when assisting customers. • Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. • Work in cooperation with management and team members to achieve sales goals. • Process customers at checkout using point of sale (POS) system. • Process customer refunds and exchanges according to established guidelines. • Follow established cash, check and credit card acceptance procedures. • Create price tags and merchandise signs. Stock, tag and display merchandise. • Act and work in a manner consistent with the company’s core values. • Demonstrate and understand compliance of the company’s safety processes. • Answer telephone according to the company guidelines. • Be available to assist in other areas of the store as needed. • Work in a fast pace environment with accuracy. Minimum Eligibility Requirements: • Must be 18 years or older. • Knowledge of basic math skills. • Customer service experience. • Ability to handle multiple tasks and work well under pressure. • Some positions may require completion of forklift certifications through F&D. • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements • Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Supervise cashier operations, train and develop customer service associates, handle cash office functions, and ensure excellent customer service. | At least one year of customer service/cashier supervisory experience, ability to manage high volume operations, strong communication and delegation skills, and proficiency in training associates. | Pay Range $17.00 - $24.40 PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for training and developing Customer Service Associates. MAJOR RESPONSIBILITIES • Customer Service • A member of the store Junior Management Team. • Act and work in a manner that is consistent with company’s core values. • Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures. • Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. • Greet every customer in a helpful and courteous manner. • Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out). • Process customers at checkout using the point of sale (POS) system. • Process customer refunds and exchanges according to established guidelines. • Open and close registers. • Follow established cash, check and charge card acceptance procedures. • Answer the telephone according to accepted guidelines. • Stock and tag merchandise displays as required. • Create price tags and merchandise signs. • Review and assess the performance of associates on a timely basis • Train, develop and supervise and define workload for associates. • Monitor associate retention and career development; communicate ideas to General Manager. • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. • Ensure compliance to scheduling, hiring, payroll and business planning processes. • Monitor, maintain and follow company policies; support company expectations and systems. MINIMUM ELIGIBILITY REQUIREMENTS • One year customer service/cashier supervisory experience and proven ability direct operations. • Ability to perform in a high volume, highly complex location. • Ability to demonstrate initiative and be a self-starter. • Demonstrated proficiency in training associates. • Excellent communication, delegation, follow-up, and analytical skills. • Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency. • This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • A personal holiday and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Manage store operations including sales budget achievement, customer service excellence, staff training, merchandising, inventory control, and loss prevention. | 3-5 years retail management experience, strong customer service skills, ability to manage staff and operations in a high-volume retail environment. | PURPOSE Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. MAJOR RESPONSIBILITIES Customer Service • Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services • Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service • Strategically merchandize and utilize the company guidelines to outline merchandising practices. • Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management. • Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers. • Work as KCM or Manager on Duty as required Administrative • Conduct weekly competitive shops. • Communicate pricing and/or inventory issues to the senior team. • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position. Reports include but are not limited to the following: Profit Los statements (P&L) Category Performance Report (CPR) Business Analysis Tool Report (BAT) Store Purchase Order Analysis Report (STPOA) Store Price Change Report (STPRC) • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory. • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency. • Interface with corporate headquarters employees. Supervisory • Ensure maximum scheduling coverage during peak traffic periods. • Review and assess the performance of associates on a timely basis. • Train, develop, supervise and define workload of store associates as appropriate. • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant. • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. • Ensure compliance to scheduling, hiring, payroll and business planning processes. • Monitor, maintain and follow company policies; support company expectations and systems. • Perform additional managerial duties as necessary. Store Operations • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary. • Available to open and/or close the store in an effective manner. MINIMUM ELIGIBILITY REQUIREMENTS • Three to five years retail management experience and proven ability direct operations. • Ability to perform in a high volume, highly complex location. • Ability to demonstrate initiative and be a self-starter. • Demonstrated proficiency in recruiting, hiring, and training associates. • Excellent communication, interpersonal and analytical skills. • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency. • Demonstrated ability to increase the company’s overall market share. • Must possess excellent customer service skills and work well under pressure WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • 80 hrs. annualized paid vacation (full-time associates) • 4 paid holidays per year (full-time hourly store associates only) • 1 paid personal holiday of associate’s choice and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Perform outside commercial sales, manage commercial jobs from lead to completion, prospect new accounts, and collaborate with internal teams to maximize sales. | 3+ years commercial sales experience (preferably flooring/building materials), familiarity with local market, CRM proficiency, RFP and bid experience, strong interpersonal and analytical skills. | Pay Range $75,000.00 - $135,800.00 plus commissions Purpose: The Regional Account Manager (RAM) is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. This primary role is outside sales of Floor & Decor’s Commercial products to medium and large institutional buyers. In addition to working on leads sourced at the store level you will also act as a liaison with the Inside Commercial Sales team and the end-user customer. In addition, this person will work with the Commercial Support Center to source, bid, and administer large commercial jobs. Specific responsibilities include daily sales calls on existing customers. Will be required to present products to such entities as builders, developers, designers, contractors and all other decision makers in the sales and installation process. Additionally, must continually prospect for viable new accounts while developing a key awareness of what is happening within the (local) market. Minimum Eligibility Requirements: High School Diploma or GED equivalent - Bachelor’s degree preferred 3+ years previous commercial industry sales experience required (preferably within the flooring or building materials industry) Successful track record in an outside sales environment Candidate must have familiarity with the LOCAL market Must be competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com Experience required in RFPs, commercial job bids, and general construction sales Experience working in a retail environment a plus Strong analytical skills and problem-solving Strong computer skills including Microsoft Office Suite Excellent interpersonal and customer service skills including influencing and negotiation skills Ability to multi-task, meet deadlines, and work in a fast-paced environment A proven ability to work in an unstructured, unsupervised environment is required and must be able to exercise independent judgment and demonstrate solid time management and organizational skills Enjoy prospecting for new accounts Essential Job Functions: Travel daily throughout the assigned area to call on existing customers and prospect new customers to solicit business Manage projects from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination (if necessary) Must continually prospect for viable new accounts while developing an awareness of what is happening within their local market Follow up on a variety of leads from sources such as Dodge, store leads, networking groups, etc. Work with the PRO Teams in each location to pursue commercial leads passed along by the store team to maximize sales efforts Submit proposals and responses to RFQs and RFPs issued by prospective customers after obtaining pricing and specifications approval from management, as appropriate Follow-up with the Inside Commercial Sales team on key dates to complete sales and satisfy the customer’s requirements Work with the purchasing and inventory teams via the Commercial Support Center to confirm product availability or if a special purchase order (PO) is needed Stay current on merchandise training, new products and product lines Monitor prospects’ contract calendars and prepare reports on status of leads and other reports as required Participate in trade associations and trade shows, and assists in other promotional efforts Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives Working Conditions (travel and environment) Daily car travel with limited air travel based upon customer and/or corporate events The noise level in the work environment is typically quiet to moderate Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
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