Fleetio

Leading product marketing strategy, messaging, and market storytelling to support go-to-market efforts and enterprise growth. | Extensive experience in enterprise SaaS product marketing, team building, and analyst relations, with a proven track record of scaling teams and programs. | Fleetio is entering its next stage of growth—expanding enterprise credibility while maintaining our fast-moving SMB DNA. We’re looking for a VP of Product Marketing to be the connective tissue between Product, Marketing, and Sales—leading the development of value-based messaging, customer enablement, and market storytelling that powers our go-to-market engine. A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU Our careers page: https://www.fleetio.com/careers Who you are The ideal candidate for this role will shape how we position our platform across industries, personas, and use cases, and how we build confidence with our customers, analysts, and the market. As Fleetio’s top priority VP hire, this leader will act as a key thought partner to the CMO and cross-functional executive team, driving clarity, connection, and confidence across the business. Your impact Strategic Leadership Serve as the CMO’s #2 and thought partner—driving cohesion across Product, Marketing, and Sales. Build and lead a world-class Product Marketing organization across solution messaging, use case positioning, and industry marketing. Design the structure, cadence, and rituals that bring GTM alignment—partnering with Sales, Product, and Revenue Ops to drive a shared quarterly GTM rhythm. Act as the unifying voice translating product strategy into GTM activation across demand gen, content, events, and enablement. Messaging, Positioning & Enablement Elevate messaging from feature-function to business value storytelling—anchored in use cases, personas, and industry outcomes. Lead comprehensive website and narrative updates to reflect Fleetio’s evolving enterprise value proposition. Partner with Sales Enablement to build confidence across the field; ensure reps can multithread, build business cases, and sell value. Create scalable enablement frameworks and assets for persona-based selling and expansion plays. Market Insights & Analyst Relations Build a best-in-class Analyst Relations (AR) program from the ground up—owning key relationships with Gartner, Forrester, and IDC. Translate analyst insights into actionable GTM and product strategies. Lead competitive and market intelligence programs that inform product roadmap and positioning decisions. Partner with Product on pricing, packaging, and differentiation strategies. Cross-Functional Impact Embed deeply with the Product team to shape roadmap prioritization based on customer value and GTM readiness. Drive collaboration across demand gen, campaigns, and events to ensure message consistency and relevance across every touchpoint. Lead strategic initiatives that bring the brand and product narratives together until a Head of Brand is in place. Your experience 10–15+ years of progressive experience in enterprise B2B SaaS, with proven success leading Product Marketing and Analyst Relations at scale. Experienced builder—has rebuilt or scaled PMM teams from early stages to global programs of 20–30+. Comfortable at multiple altitudes: can set vision, lead strategy, and roll up sleeves to coach, review messaging, or lead key launches. Exceptional communicator and storyteller—skilled at distilling complexity into clarity. A connector with high EQ who thrives in ambiguity, unifies stakeholders, and builds durable trust with Product and Sales. Deep understanding of enterprise go-to-market motions, customer journeys, and how to operationalize value selling. Strong network and track record of success managing Analyst Relations programs and relationships. Passionate about building cohesive teams, developing talent, and creating scalable systems that unite marketing. Benefits Multiple health/dental coverage options (100% monthly cost coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two) 12 company holidays + 2 floating holidays Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing funds - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Monthly catered lunches Fully stocked kitchen with tons of drinks & snacks Remote working friendly since 2012 Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Lead and optimize the marketing pipeline to drive predictable revenue growth through digital, lifecycle, and content marketing strategies. | Over 10 years of experience in B2B SaaS marketing, proven track record of 30%+ YoY pipeline growth, deep expertise in web performance, SEO, digital advertising, and team leadership. | Fleetio is scaling rapidly and entering a new stage of growth. We’re seeking a Senior Director of Revenue Marketing to architect the engine that converts awareness into pipeline and pipeline into revenue. This leader will be responsible for pipeline performance across inbound, lifecycle, and digital programs—connecting data, creativity, and accountability to drive predictable, profitable growth. A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in our Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU Our careers page: https://www.fleetio.com/careers Who you are The ideal candidate for this role will lead a team of data-driven marketers across web, content, digital, and lifecycle programs—owning full-funnel accountability. The ideal candidate is both strategic and hands-on, thrives in transformation, and has proven success driving 20%+ YoY pipeline growth in B2B SaaS. Your impact Pipeline Ownership & Growth Own the marketing pipeline number across SMB, MM, and ENT segments—partnering with Sales and RevOps to set goals, forecast accurately, and measure what matters. Build a predictable, data-backed revenue engine that drives consistent 20%+ YoY pipeline growth. Implement and evolve a performance framework rooted in cohort-based measurement, CAC efficiency, and ROI visibility across all channels. Drive alignment and rhythm across Demand Gen, Digital, and Lifecycle teams to maximize performance and conversion across every stage of the funnel. Digital & Lifecycle Marketing Lead web, content, SEO, and digital channels to increase traffic, conversion, and qualified pipeline. Oversee lifecycle and nurture programs to improve engagement, retention, and expansion. Build and optimize integrated campaigns with performance measurement frameworks. Partner closely with RevOps to ensure attribution accuracy and reporting integrity. Champion experimentation through continuous A/B testing, creative iteration, and messaging refinement. Data, Insights & Accountability Drive a culture of performance, accountability, and optimization—connecting every initiative to measurable business outcomes. Collaborate with Marketing Ops to leverage AI and automation for reporting, segmentation, and campaign execution. Implement industry best practices around full-funnel analytics, including conversion velocity, multi-touch attribution, and LTV:CAC ratios. Own reporting cadence to ELT—translating performance data into insights, actions, and strategic recommendations. Leadership & Development Act as a player-coach—mentoring team members while staying close to the data and details. Build and develop a high-performing marketing team that thrives in transformation and cross-functional collaboration. Partner with the CMO to align goals, messaging, and budget to growth priorities. Build a continuous learning culture—investing in talent through analytics training, experimentation frameworks, and shared learning sessions. Future Expansion Over time, expand the scope to include Field Marketing, ABM, and Events Strategy—owning customer roadshows, event programs, and executive engagement. Build scalable playbooks that integrate digital and physical experiences into a cohesive pipeline for generating leads. Your experience 10–15+ years of experience in B2B SaaS marketing, leading pipeline-focused teams across digital, lifecycle, and content marketing. Proven track record of driving 30%+ YoY pipeline growth through scalable, data-backed programs. Analytical builder—comfortable operating in complexity while bringing clarity and focus to metrics and outcomes. Deep experience with web performance, SEO, email nurture, and digital advertising. Hands-on leader who teaches by doing and has rebuilt or up-leveled marketing teams. Skilled at collaborating with Ops and leveraging AI/automation to improve speed, precision, and insights. Comfortable presenting to executives, partnering with Sales, and owning measurable results. Benefits Multiple health/dental coverage options (100% monthly cost coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two) 12 company holidays + 2 floating holidays Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing funds - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Monthly catered lunches Fully stocked kitchen with tons of drinks & snacks Remote working friendly since 2012 Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Lead customer advocacy, develop community programs, and drive expansion strategies to enhance customer engagement and retention. | Over 8 years in B2B SaaS marketing, with proven leadership in customer advocacy, community, and lifecycle marketing, and strong storytelling and data skills. | Fleetio is looking for an experienced and passionate Director of Customer Marketing to lead programs that engage, grow, and celebrate our customer community. This role is focused on advocacy, community building, and expansion marketing—turning customers into champions, fostering meaningful peer connections, and driving adoption and expansion across our customer base. A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in our Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU Our careers page: https://www.fleetio.com/careers Who you are The ideal candidate for this role will lead a team and partner closely with Customer Success, Product Marketing, and Revenue teams to strengthen customer relationships, identify advocates, and activate them through storytelling, events, and peer influence. You’ll build scalable programs that fuel retention and growth while amplifying customer voices in the market. This is an exciting opportunity to shape a critical function at Fleetio—helping define how we engage customers at every stage of their lifecycle. Your impact Lead customer advocacy programs that identify, nurture, and amplify top customer champions across reviews, references, case studies, and speaking opportunities. Develop and grow the Fleetio customer community, creating opportunities for connection, knowledge-sharing, and engagement among our users and champions. Build and execute expansion marketing strategies that drive adoption of additional products, features, and services across our customer base. Partner with Customer Success and Product Marketing to design customer journey campaigns that increase engagement, retention, and satisfaction. Collaborate with the Brand and Communications team to showcase customer stories and successes across owned and earned channels. Measure and optimize performance, using data to assess program impact on customer retention, NPS, advocacy participation, and expansion revenue. Champion the voice of the customer internally—bringing customer insights and success stories into Fleetio’s go-to-market strategy. Build and mentor a growing customer marketing team, fostering collaboration, creativity, and accountability. Your experience 8+ years of experience in B2B SaaS marketing, with deep expertise in customer advocacy, community, and lifecycle or expansion marketing. Proven ability to design and scale customer programs that drive engagement, adoption, and retention. Experience collaborating with Customer Success, Product, and Sales to align marketing with customer outcomes. Strong storytelling and communication skills—able to elevate customer voices in authentic, impactful ways. Data-driven mindset with a focus on metrics such as NPS, retention, adoption, and expansion revenue. Hands-on and resourceful approach—you’re comfortable rolling up your sleeves while building for scale. Leadership experience with a passion for developing talent and fostering a culture of collaboration and accountability. Benefits Multiple health/dental coverage options (100% monthly cost coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two) 12 company holidays + 2 floating holidays Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing funds - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Monthly catered lunches Fully stocked kitchen with tons of drinks & snacks Remote working friendly since 2012 Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Partner with teams to identify, document, and build automation solutions, ensuring security and durability, while contributing to AI enablement. | 5+ years in IT operations or automation, hands-on experience with automation tools, knowledge of APIs and security, and strong communication skills. | The IT & Security Operations Team at Fleetio is growing and has an opportunity for an AI & Automation Analyst to help take our internal automation and AI adoption to the next level. In this role, you will play a key part in shaping how Fleetio uses AI and automation responsibly, building a secure, resilient, and scalable framework that empowers our teams to work smarter. You will partner across departments to document workflows, identify automation opportunities, and guide teams in designing efficient, secure solutions. You will occasionally get hands-on to prototype or implement automations yourself, helping bridge the gap between process design and technical execution. Most importantly, you will help ensure automations remain durable and well-governed over time, enabling innovation without introducing unnecessary risk. A little about us...Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we're leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: • Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU • Our careers page: https://www.fleetio.com/careers Who you are You are fluent in both business and technical languages, able to translate team needs into structured, automation-ready workflows. You are as comfortable mapping processes and writing clear documentation as you are experimenting in a tool like n8n, Zapier, Workato, etc. You are passionate about connecting people, systems, and data to work better together. You thrive in collaborative environments and enjoy helping others understand what is possible with modern automation tools and AI. You bring curiosity and operational rigor, valuing creativity, governance, and enablement equally. You understand APIs, authentication, and access control at a conceptual level and can hold your own in a conversation about how integrations should be built securely. You see automation not as a set of tools, but as a way to scale clarity and efficiency across an organization. Your impact • Partner with teams across Fleetio to identify, document, prioritize, and build automation opportunities. • Create clear process maps, workflow diagrams, and structured documentation using tools like FigJam to guide technical implementation. • Prototype or configure simple automations directly (for example, using n8n, Zapier, Workato, or internal tools) when appropriate. • Review and help configure integrations to ensure secure authentication, credential management, and access controls, including coordination with Privileged Access Management (PAM) systems. • Collaborate with IT, Security, engineering, etc., partners to embed governance and compliance into the automation lifecycle. • Maintain Fleetio's automation inventory, including ownership, dependencies, and technical metadata. • Monitor automation health and continuity, ensuring long-term durability as teams, systems, or credentials evolve. • Establish reusable templates, patterns, and frameworks that make it easy for teams to self-serve responsibly. • Contribute to Fleetio's broader AI enablement efforts, helping teams identify where intelligent tools can streamline workflows or decision-making. Your experience • 5+ years of experience in IT operations, business systems, or automation platforms. • Proven ability to analyze, document, and improve complex workflows across tools and teams. • Hands-on experience with automation platforms such as n8n, Zapier, Workato, or similar. • Working knowledge of APIs, authentication (OAuth, API keys), and role-based access controls (RBAC). • Experience ensuring integrations are securely configured, including managing credentials, tokens, service accounts, and coordinating with PAM solutions. • Comfortable using scripting or logic-based automation (Python, JavaScript, or comparable) for lightweight integrations or data handling. • Familiarity with SaaS ecosystems and integration architecture, able to evaluate feasibility and security considerations. • Strong communication skills, capable of translating between technical concepts and business needs. • Process-oriented mindset with curiosity to explore new tools, frameworks, and AI technologies Benefits • Multiple health/dental coverage options (100% coverage for employee, 50% for family) • Vision insurance • Incentive stock options • 401(k) match of 4% • PTO - 4 weeks (increases at year two!) • 12 company holidays + 2 floating holidays • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) • FSA & HSA options • Short and long term disability (short term 100% paid) • Community service funds • Professional development funds • Wellbeing fund - $150 quarterly • Business expense stipend - $125 quarterly • Mac laptop + new hire equipment stipend • Fully stocked kitchen with tons of drinks & snacks (BHM only) • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Lead and manage a SMB sales team to achieve revenue targets through coaching, forecasting, and strategic alignment with company goals. | 3+ years sales leadership in B2B SaaS, proven team quota management, consistent revenue overachievement, outbound sales scaling, and strong coaching and negotiation skills. | We're looking for a Regional Sales Manager, SMB who will be responsible for scaling our sales results in a huge market. You’ll be responsible for leading one of our smb Sales Teams on its way to capture a total addressable market of tens of thousands of businesses. A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU Our careers page: https://www.fleetio.com/careers Who you are Reporting to the Director of SMB Sales, you will be an integral part of the sales leadership team. You will provide continuous mentorship for our SMB Account Executives, deliver stellar results backed by accurate forecasting, define and track our KPIs, and spearhead a coaching culture that breeds continuous improvement. You will work closely with other leaders in sales, marketing, business operations, and sales enablement to drive the strategy for this team. Your impact Manage and own the day-to-day comprehensive activity and output of your team - prospecting, funnel management, forecasting, and negotiating Lead a Team of Individual Contributors to accelerate performance by driving key activities each week Align sub-department execution and focus with division-wide goals and objectives Continually review and recommend changes to process and/or strategy to positively impact sub-department performance Motivate and empower the team to take ownership of their territory and exceed objectives through coaching and mentorship Lead sub-department meetings and actively participate in divisional meetings, Sales Kick-offs, etc. Collaborate with divisional peers with the intent to collaborate on achieving top objectives Lead people management efforts for the sub-department - hiring, off-boarding, performance management, compensation, etc. Cultivate and manage a compelling career path that evolves over time with promotional opportunities as well as backfill opportunities to keep the team “right-sized” Your experience 3+ years of experience in a sales leadership role within a B2B SaaS company Proven success managing a team quota of $2M+ Proven consistent track record of exceeding assigned team revenue objectives Proven track record and strategy of scaling outbound sourced ARR Proven track record of coaching and developing team members Intermediate business acumen with a comprehensive understanding of forecasting and budget management Data-driven decision-making skills In-depth sales process expertise and product knowledge Ability to identify and attract top talent Experience in transparent performance management Negotiation skills - both with external prospects and internal stakeholders Inspirational communication skills to motivate your team to top performance Driven front-line manager with the ability to connect with direct reports and inspire performance Trusted by the team, cross-functionally, peer leaders, and senior leadership Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Lead the Ecosystem Team focusing on engineering leadership, technical strategy, mentorship, and collaboration with product and design teams to deliver high-quality web platform solutions. | 2+ years managing engineering teams, proficiency in React and Ruby on Rails in SaaS environments, strong leadership and communication skills, and experience with vendor or partner engagement. | Description Fleetio is looking for an Engineering Manager to focus on the Partnerships and Dev Experience areas of our web application. In this role, you will be one of the leaders for our Ecosystem Team. This team is one of the key teams within Fleetio’s web platform suite. You will influence the following areas: engineering leadership, technical strategy, code quality and performance, and mentorship. You will collaborate closely with fellow engineering leaders, product managers, designers, and other stakeholders to define requirements, prioritize features, and deliver high-quality releases. You will develop our engineering talent and grow their careers at Fleetio! If you are an engineering leader with strong technical expertise, excellent leadership skills, and a passion for delivering solutions that solve customer problems, we would love to connect with you! A little about us… Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More About Our Team and Company • Watch our culture videos: https://fleet.io/culture • Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering • Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU • Fleetio Go overview video: https://www.fleetio.com/go • More about the Fleetio platform: https://www.fleetio.com/features • API docs: developer.fleetio.com • Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. Who You Are The ideal candidate for this role possesses a blend of technical expertise, leadership skills, business acumen, and strategic vision. You have a solid background in building integrations and web application development with proficiency in Ruby-on-Rails and React development in a SaaS environment. Your leadership experience includes successfully managing and inspiring high-performing engineering teams, driving innovation, and fostering a collaborative work culture. You exhibit strong problem-solving skills, adaptability to a fast-paced environment, and a commitment to delivering high-quality, user-centric solutions. This role is part of the Engineering Leadership team and will report to the Director of Engineering. Your Impact • Partner with product managers to drive outcomes in alignment with our business goals • Contribute to building product roadmap and OKRs with clear goals and outcomes • Manage projects and initiatives against delivery timelines to ensure timely delivery • Lead the team to deliver quality solutions and outcomes for our customers and vendors • Collaborate with mobile counterparts to deliver a cohesive solution across the web and mobile platforms • Develop and mentor talent toward professional growth • Effectively manage your team’s performance via regular 1-on-1s, performance reviews, and constructive feedback • Work with Senior/Staff Engineers to enable your team to produce well-tested, maintainable, and performant code • Foster a positive and productive work environment that boosts the engagement and morale of your team • Review your team's code as necessary to ensure quality, maintain consistency, and share knowledge • Advocate for and mentor the team on engineering best practices and development patterns • Partner with other engineering leaders to contribute to building a great engineering culture and practices • Communicate timely updates and progress on initiatives to relevant stakeholders • Recruit top engineering talent as needed for your team Your Experience • 2+ years of experience leading engineering teams as an Engineering Manager or as a Tech Lead • Proven experience building React and Ruby-on-Rails applications • Prior experience building SaaS solutions in an engineering capacity (as an engineer or as a technical lead) • Prior experience engaging and building relationships with external vendors or business partners as necessary in an engineering capacity • Strong track record of leading engineers to deliver roadmap initiatives and achieve outcomes • Strong passion and track record of attracting, developing, and retaining engineers • Exceptional written and verbal communication skills • Be sure to mention "coffee" in your application, so we know you read this Nice to Have • Previous experience leading a team focused on delivering platforms, APIs or solutions to be leveraged by external development teams Benefits • Multiple health/dental coverage options • Vision insurance • Incentive stock options • 401(k) match of 4% • PTO - 4 weeks • 12 company holidays + 2 floating holidays • Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks) • FSA & HSA options • Short and long term disability (short term 100% paid) • Community service funds • Professional development funds • Wellbeing fund - $150 quarterly • Business expense stipend- $125 quarterly • Mac laptop + new hire equipment stipend • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Develop long-term relationships with customer accounts to meet strategic goals and optimize value. Drive annual recurring revenue by aligning products with customer objectives and managing renewals and upsells. | 3+ years of sales and account management experience with a proven track record. Experience in managing customer relationships throughout the lifecycle and addressing C-Suite executives. | Mid-Market Account Manager A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Watch our culture videos: https://fleet.io/culture Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU Our careers page: https://www.fleetio.com/careers Who you are As an Mid-Market Account Manager, you will develop long-term, mutually beneficial relationships within our customer account base to meet strategic goals and optimize value in both companies. Account management is key to Fleetio’s growth initiatives by supporting customers’ strategic success post-sale. This person may work from Fleetio's HQ in downtown Birmingham, AL, or remotely within the United States. Your impact You will liaise between the customer and the entire organization to optimize customer experience and product utilization while nurturing strategic relationships to solidify long-term partnerships. Uncover opportunities within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers Drive ARR by aligning our products with customer goals and objectives, and partnering with key stakeholders to achieve business objectives Achieve NRR objectives through managing renewals, upselling products, and negotiating complex contracts that drive efficiencies for our customers and additional revenue opportunities for the business Collaborate with the Customer Success team to maximize product adoption and optimization, value, and satisfaction Partner with Enterprise Account Executives to maximize the buyer experience and continue the momentum gained throughout the sales process Communicate and present product demonstrations over the web, in person, and telephone Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges Your experience 3+ years of sales and Enterprise Account Management experience with a track record of exceeding the quota-carrying role Owning and navigating a book of business of 150+ accounts Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion) Experience understanding customers' business objectives, relationship elevation, opportunity discovery, and articulating both the strategic and financial value Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives Keen sense of timing, killer presentation skills, and the confidence to push back when necessary Ability to remain focused and disciplined with your time Results-driven, highly organized, and the ability to thrive under pressure Resourceful and determined, yet not afraid to ask for help Excited by technology and its ability to make you more productive Working in high paced, rapidly changing organization Ability to travel as needed Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.