Fleet Data Centers

Lead end-to-end planning and execution of data center rack deployments, coordinating across multiple stakeholders and ensuring standards compliance. | Requires extensive experience in infrastructure deployment, technical coordination, and program management, with a focus on data center environments. | Fleet Data Centers designs, builds and operates mega-scale data center campuses. Fleet provides its customers with flexibility and predictability to meet their upside demand forecasts, addressing a key need in the market as traditional leased models are struggling to keep pace with the demand for new Cloud and AI infrastructure. Fleet is led by a team of industry veterans that have already made a lasting imprint on the evolution of global digital infrastructure and are committed and uniquely capable of upleveling data center development scale and operations in the face of rising demand. Fleet is well positioned to bring in-house design, engineering and operational capabilities to collaborate with customers on tailored solutions for campuses of 500MW+. This unique model enables Fleet to provide the world’s largest and most sophisticated customers with a seamless extension of their own data center fleets with constant access to design innovation. Fleet is headquartered in Denver, Colorado, with satellite offices in Seattle, WA and Arlington, VA. Position Overview: We are seeking an experienced and analytical Senior TPM for capacity deployment to lead end-to-end planning and execution of rack deployments across data centers. This role bridges engineering, supply chain, facilities, and operations to deliver racks on time, within scope, and to technical standards while managing risk, dependencies, and scale. This role ensures customer and internal hardware is deployed safely, on schedule, and in compliance with Fleet requirements, SLAs, and site standards, while coordinating across facilities, vendors, and customers. Responsibilities: Program & Deployment Management • Own the rack deployment lifecycle: customer coordination, design readiness , procurement , staging , install , turn-up, handoff to operations • Build and maintain integrated deployment schedules (racks, power, network, cooling, space) • Track capacity readiness (MW, kW per rack, RU utilization, floor space) • Drive execution across multiple sites or regions simultaneously Technical Coordination • Translate hardware designs (rack elevations, BOMs, power/network specs) into executable deployment plans • Ensure alignment with: Power (A/B feeds, breaker sizing, PDU types), Network (ToR, uplinks, labeling, fiber paths), Cooling (airflow class, containment, liquid cooling if applicable) • Validate deployment meets data center standards and change controls Cross-Functional Leadership • Act as primary point of contact with internal and external stakeholders. • Coordinate with Data center engineering, Customers, Network & server engineering, Supply chain / logistics, Construction, Commissioning , Vendors and installers • Run deployment reviews, risk assessments, and go/no-go checkpoints Risk, Quality & Change Management • Identify and mitigate risks (delays, power constraints, late hardware, site readiness) • Manage change requests impacting scope, cost, or schedule. • Drive mitigation plans and escalation paths. • Ensure documentation is complete for audits and operational handoff • Ensure deployment quality, documentation completeness, and audit readiness Qualifications Required • Bachelor’s degree in Engineering, Data Science, Operations Research, Economics, or a related technical field. • 8+ years of experience in infrastructure technical program or deployment management • Strong understanding of data center infrastructure, Rack types, PDUs, breakers, ToR switching Power density and cooling constraints • Experience deploying servers, storage, or network racks at scale • Familiarity with rack layouts, elevations, and structured cabling • Advanced proficiency in Program tracking tools (Smartsheet, MS Project, Jira, Asana), Documentation systems (Confluence, SharePoint), Basic data analysis (Excel, dashboards) • Demonstrated experience presenting high-impact analyses to VP- and C-level audiences. • Strong business acumen with an ability to connect technical forecasts to investment and strategic decisions. Preferred • Experience in hyperscale or colocation data center planning or cloud hardware strategy. • Exposure to capacity planning or data center expansion programs. • Knowledge of compliance or audit requirements (change management, asset tracking) Required Traits and Skills: Integrity and Ethical Standards: Build trust, ensure fairness, and foster long-term, transparent relationships with suppliers. Effective Communication: The ability to clearly convey expectations and requirements to suppliers and negotiation parties, while understanding their needs and concerns. Comfortable delivering written and verbal presentations to internal leadership teams. Emotional Intelligence (EQ): Ability to understand the emotions, cultural nuances, and motivations of others, while effectively managing one's own emotions during high-pressure negotiations. Strategic Thinking: Recognize how supplier relationships and negotiations align with the broader organizational goals, while aiming for outcomes that benefit both parties. Critical Thinking Skills: Finding innovative solutions and being flexible in addressing unexpected challenges. Analytical Ability: Make data-driven decisions, assess cost structures, and identify potential risks, ensuring informed and strategic outcomes. Influence and Persuasion: Able to effectively advocate for their position, build consensus, and secure favorable agreements without compromising relationships. Operational Paranoia: Anticipate risks, identify vulnerabilities, and proactively implement mechanisms to prevent and minimize disruptions and safeguard safety, security, availability, and scale. Relationship Management: Cultivate trust, collaboration, and long-term partnerships, while building a broad network that Leadership and Team Management: Inspire and guide teams to achieve their objectives while enhancing performance, effectively managing disputes, and fostering a collaborative team environment. Expected Salary Range: $160,000- $200,000 Salary + Bonus Fleet Data Centers Employment Fleet Data Center employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at info@fleetdatacenters.com.

Develop and execute procurement processes including vendor onboarding, sourcing, purchase requisitions, and supplier performance evaluation. | 5+ years in procurement, vendor contract experience, proficiency in ERP and procure-to-pay tools, and process improvement skills. | Fleet Data Centers designs, builds and operates mega-scale data center campuses. Fleet provides its customers with flexibility and predictability to meet their upside demand forecasts, addressing a key need in the market as traditional leased models are struggling to keep pace with the demand for new Cloud and AI infrastructure. Fleet is led by a team of industry veterans that have already made a lasting imprint on the evolution of global digital infrastructure and are committed and uniquely capable of upleveling data center development scale and operations in the face of rising demand. Fleet is well positioned to bring in-house design, engineering, and operational capabilities to collaborate with customers on tailored solutions for campuses of 500MW+. This unique model enables Fleet to provide the world’s largest and most sophisticated customers with a seamless extension of their own data center fleets with constant access to design innovation. Fleet is headquartered in Denver, Colorado, with satellite offices in Seattle, WA and Arlington, VA. We are seeking a motivated and experienced Procurement Operations Principal (Services) to develop and execute systematic processes involved in managing an organization's procurement activities. This includes sourcing, purchasing goods and services, managing supplier relationships, and development of processes to ensure compliance with procurement policies. The successful candidate will have transactional experience to perform the following responsibilities: • Vendor Onboarding: collaborate with Fleet affiliates on existing vendor onboarding processes to standardize and optimize. Review and correct vendor onboarding requests using established processes and procedures. Provide support to vendors to facilitate the onboarding, ensuring timely and accurate completion of vendor profiles. • Sourcing and Vendor Selection: Provide burst capacity related to team operational activities to include identifying and selecting vendors based on quality, price, and reliability. This involves negotiating contracts and maintaining long-term relationships with suppliers. • Purchase Requisitions and Orders: Creating purchase requisitions (PRs) and purchase orders (POs) to formalize the procurement process, ensuring that the necessary approvals are obtained before purchases are made. PR/PO reconciliation to include reviewing/correcting purchase requests/requisitions, change orders, and purchase orders developing standardized/scalable processes/procedures to minimize future corrections. Reviewing reports on open purchase orders and coordinate the closing and reopening of purchase orders. • Receiving and Verifying Deliverables: developing/executing processes/standards to ensure that the goods/services received match the specifications outlined in the purchase orders to maintain quality control and inventory accuracy. • Supplier Performance Evaluation: Continuously monitoring and assessing supplier performance to ensure compliance with contract terms and to identify areas for improvement. • You will report to the Director of Contracts Management and collaborate closely with the Cost Management team on all source-to-pay standardization (processes and systems) to include execution of in-system purchase requisition/purchase orders and resulting reporting requirements. Qualifications: • BA/BS in Supply Chain, Business Administration, Finance, or other related fields, or equivalent demonstrated experience • 5+ years’ experience in procurement sourcing, purchasing, operations Required Skills, Experience and Talents • Subject Matter Expert in procurement operations • Experience in general vendor contract review (understanding deliverables/requirements as it pertains to PRs/POs) • Sourcing/Vendor Selection including selecting and/or managing managed service providers including developing a strategy for managed service providers • Experience training peers on processes and systems at various levels of an organization • Solid understanding of basic accounting principles and basic data analysis • Proficiency in O365 and Microsoft Projects • Proficiency in procure to pay tools • Working in ERPs to develop standards/processes to streamline vendor onboarding, purchase requisitions, and orders (NetSuite etc.) • Strong knowledge of supply chain management tools, data analytics, and BI tools • Detail-oriented with strong organizational, analytical, problem-solving, and decision-making skills. • Strong ability to work on a team and communicate clearly Preferred Skills, Experience and Talents • Data Center experience • Procurement Operations and/or Project Controls’ experience • Proficiency in procure-to-pay processes and tools • Proven track record in implementing process improvement initiatives and driving operational excellence Expected Salary Range DOE: $160,000 - $200,000 Base Salary + Bonus Travel and Schedule: 5% travel (U.S.) Fleet Data Centers Employment Fleet Data Centers employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's ongoing needs. Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at info@fleetdatacenters.com. #LI-Hybrid

Build and lead the customer service model including customer experience, onboarding, billing, incident management, systems roadmap, KPI reporting, and customer satisfaction programs. | Senior leader with wholesale data center experience, strong customer service and operational skills, excellent leadership, analytical abilities, and preferably a BS/BA degree. | Fleet Data Centers designs, builds and operates mega-scale data center campuses. Fleet provides its customers flexibility and predictability to meet their upside demand forecasts, addressing a key need in the market as traditional leased models are struggling to keep pace with the demand for new Cloud and AI infrastructure. Fleet is led by a team of industry veterans that have already made a lasting imprint on the evolution of global digital infrastructure and are committed and uniquely capable of upleveling data center development scale and operations in the face of rising demand. Fleet is well positioned to bring in-house design, engineering and operational capabilities to collaborate with customers on tailored solutions for campuses of 500MW+. This unique model enables Fleet to provide the world’s largest and most sophisticated customers a seamless extension of their own data center fleets with constant access to design innovation. Fleet is headquartered in Denver, Colorado, with satellite offices in Seattle, WA and Arlington, VA. Position Overview: Fleet is looking for a pragmatic, scrappy, entrepreneurial, experienced leader for this critical role. The Vice President, Customer Service will be responsible for building and leading Fleet’s customer support model, defining and operating the end-to-end customer experience and the corresponding people, process and system requirements to support Fleet’s evolving product portfolio. This is an opportunity for a veteran customer service leader to design and build a service and support model from a “blank sheet of paper,” bringing to bear lessons learned (good and bad) from previous roles and experiences to create a unique and world class model. This role will be an integral contributor to building the Fleet business and as such will have the opportunity to make a significant and lasting contribution to a new business during a phase of unprecedented growth. Responsibilities: • Customer Experience Vision: Define the post-sale customer experience end-to-end, inclusive of customer comms/touch points, reporting, readouts (e.g. QBRs), stakeholder coordination, etc. This is a “blank sheet of paper” exercise requiring a combination of experience, perspective and creative thinking. Fleet is not encumbered by how things have been done in the past, but rather seeks to do things uniquely well moving forward. • Customer Onboarding and Account Management: Execute on the customer experience vision described above. Define processes for customer onboarding and account management to support the customer experience vision. Over time, as Fleet’s customer 1 base grows, build and lead a team who will consistently deliver on Fleet’s vision for a world class customer experience • Billing: Lead the development of Fleet’s billing approach and systems. Partner with legal and finance teams to understand relevant billing requirements • Incident Management: Partner with cross-functional stakeholders to define and lead incident management process, policies, reporting and communications (internal, customer and external facing). Lead the development of external/PR approach related to incident management • Systems/IT Roadmap and Planning: Define requirements and contribute to system selection for all systems to support the customer life cycle. Serve as a thought leader on roadmap development and prioritization, gathering and prioritizing input from crossfunctional stakeholders and overseeing development and implementation. • Systems/IT implementation: Partnering with the Tract Capital (centralized) IT team and outside resources as appropriate, lead the implementation of Fleet’s roadmap modules, working with stakeholders to provide training, facilitate UAT and manage implementation through to steady state • KPI Development and Reporting: Develop, produce and analyze KPIs measuring customer account health. Provide analysis and recommendations to leadership and internal stakeholders • Product Processes and Support: Lead the development and continuous optimization of delivery and support processes, timelines, milestones, etc. Partner with the engineering and product teams, contribute to the definition, development, documentation and ongoing management of Fleet’s product and service portfolio including SLAs, designs, features, equipment, timelines • Customer Satisfaction: Define, implement and manage Fleet’s customer feedback/ satisfaction program and associated reporting, internal communication and stakeholder management Experience and Qualifications: • The successful candidate will have experience and practical expertise in the following: • Wholesale data center experience is a hard requirement for this role. • Proven track record in customer service, service delivery, service assurance or other product or operations related functional area(s) • Genuine passion for customer service 2 • Experience in a start-up company and/or a high-growth, rapidly scaling company a plus • Excellent people leadership skills, both direct team members and the ability to galvanize stakeholders across many functions and levels • Superior analytical and quantitative skills; experience developing and managing to KPIs and financial metrics • Strong ability to balance analysis with action – critical in a rapid scale-up environment • Excellent multi-tasking, organizational and communication skills • BS/BA in an engineering or technical discipline preferred; MBA a plus Willingness to travel, est. Interpersonal/Soft Skills: • Energetic – comfortable and excited working in a high-paced environment • Collaborative – team player and cultural ambassador across the company • Empathetic – supportive and engaging with individuals at all levels • Efficient – effective at time-management and multi-tasking; balancing many competing priorities at any given time Flexible – comfortable with a fast-paced and sometimes fluid environment; encouraging and helpful to others to do the same • Driven – excited and committed to partnering with the leadership team to achieve outstanding business results • Operationally Paranoid – anticipate and mitigate threats, risks, and negative outcomes that could interrupt or compromise the customer’s service before they occur Expected Salary Range: Base salary $132,000 to $180,000, plus bonus and equity. Location: Seattle, WA, with consideration for applicants in Denver, CO Fleet Employment Fleet employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Fleet is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at info@tract.com.